CAUTION: Danger of explosion if battery is incorrectly replaced. When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
• En cas de fuite de gaz, n’utilisez jamais un téléphone situé à proximité de la fuite. Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD- ROM drive. CD-ROM drives and DVD-ROM drives are also sold separately as...
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options. CD-ROM drives and DVD-ROM drives are laser products. These drives are certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, these drives are certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.
About this book ® This book will help you become familiar with your IBM computer and its features. It describes how to operate, maintain, and install options in your computer. In the unlikely event you experience problems, you will find helpful troubleshooting information and instructions for obtaining service in this book.
• Hardware Maintenance Manual This publication, for trained service technicians, can also be ordered from IBM. To purchase a copy, refer to “Chapter 7. IBM HelpWare support and services,” on page 59. • Technical Information Manual This publication contains information for individuals who want to know more about the technical aspects of their computer.
You can find this number on the small label on the front of your computer behind the access door. An example of a machine type/model number is 6644- xxx.
Microprocessor ® ™ ® • Intel Celeron or Pentium III microprocessor • Internal L2 cache memory (varies by model) • 66 MHz or 133 MHz front side bus (FSB) (varies by model) Memory • Two dual inline memory module (DIMM) sockets •...
• Two USB connectors on the Rapid Access III keyboard • IBM ScrollPoint™ III USB (Universal Serial Bus) Mouse • IBM Sleek USB (Universal Serial Bus) Mouse (some models) Expansion capability • Two low-profile PCI adapter expansion slots (one available) •...
See the About Your Software publication for a description of the additional software that comes with your computer. Access IBM The Access IBM program is preinstalled on your computer and is accessible from the Windows desktop. It provides the following: Start up This selection provides topics about setting up your computer.
Installing the pedestal To install the pedestal, do the following: 1. Turn the computer over. 2. Set the pedestal down 1, and slide it into place 2. 3. Turn the computer over. To remove the pedestal, do as follows: 1. Turn the computer over. 2.
Arranging your workspace To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets can also affect the way you arrange your workspace.
Where it is impossible to avoid reflections or to adjust the lighting, place an antiglare filter over the screen. However, these filters might affect the clarity of the image on the screen; try them only after you have exhausted other methods of reducing glare.
USB connectors There are five USB connectors on your computer: three at the rear 1 and two on the front 2. In addition, if you have a Rapid Access keyboard, there are two USB connectors at the rear of the keyboard. When setting up your computer for the first time, plug the keyboard and the mouse cables into the USB ports at the rear of the computer.
Computer records,” on page 67. See “Related information” on page xii for sources of other information about your computer. For information about IBM-installed software, see the About Your Software publication. Additional programs and device drivers are on the Software Selections CD and, in some cases, on other CDs and diskettes.
The following is a description of the controls and status indicators for your computer. Power button: Press this button to turn your computer on or off. Do not turn off your computer if the in-use indicator for the hard disk drive or diskette drive (USB optional drive) is on.
Some of these buttons are permanently set to start certain programs on your computer. The preset functions are printed on the label above the buttons. Three of the buttons, EMail, Access IBM Web, and Standby, are permanently programmed. Depending on the preloaded operating system loaded in your computer, three of the remaining five buttons might be preset.
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1 Standby button Multimedia controls 2 Standby LED 6 Mute button 3 Num Lock LED 7 Stop button 4 Caps Lock LED 8 Play/Pause button 5 Scroll Lock LED 9 Volume control 10 Next track button 11 Previous track button To customize a Rapid Access Button, do the following: 1.
Using the IBM ScrollPoint III mouse The ScrollPoint III mouse has the following controls. 1 Primary mouse button: Use this button to select or start a program or menu item. 2 Quick/auto scroll button: Use this button to put the mouse into auto-scroll mode.
— Excessive vibration or sudden shock — An inclined surface — Direct sunlight • Do not insert any object other than a CD into the drive. • Before moving the computer, remove the CD from the drive. Handling a CD disc When handling a CD disc, follow these guidelines: •...
Inserting and removing a CD disc To insert a disc: 1. With the computer turned on, press the eject button. 2. Place the disc in the tray with the label facing up (or away from the tray), and press the disc until it clicks into place. 3.
README file with instructions for installing the device drivers are provided on the Product Recovery CD that comes with your computer. If your computer has IBM-preinstalled software, video device drivers have already been installed on the hard disk. However, you can use the device driver installation instructions if you need to reinstall the device drivers or if you need information on obtaining and installing updated device drivers.
— If you double-click the speaker icon, a master volume-control window opens. You can use the settings in the window to control individually the volume for each type of audio format. • If you are using a Rapid Access keyboard, you can also adjust the software volume control through the volume-control button located at the top-right corner of the keyboard.
Using the Standby button on the keyboard If you are using the Rapid Access keyboard, you can put the computer in Standby mode by pressing the Standby button located at the top of the keyboard. The LED in the Standby button illuminates when the monitor is in a low-power or sleep state.
• Select an existing power scheme with preset durations • Modify an existing power scheme by changing the preset durations • Create a new power scheme with custom durations 5. After making the changes, click OK. After the computer, hard disk drive, or monitor has entered Standby mode, any use of the keyboard or mouse, or an incoming modem ring, brings the computer, monitor, or hard disk drive out of the Standby mode.
If you set a power-on password, the keyboard is locked when you turn on the computer. You must type the correct password before the keyboard will unlock. Use the Configuration/Setup Utility program to set a power-on password. For more information, see “Using passwords” on page 29. You can also use the password and screen-saver features built into the Windows operating system to assign a password that locks the keyboard and mouse after a predefined period of inactivity.
To clean the screen surface, wipe it gently with a soft, dry cloth, or blow on the screen to remove grit and other loose particles. Then use a soft cloth moistened with a nonabrasive liquid glass cleaner. Mouse If the pointer on the screen does not move smoothly with the mouse, you might need to clean the mouse.
Moving your computer Take the following precautions before moving your computer. 1. Remove all media (compact disc) from the drives. 2. Turn off the computer and all attached devices. Your hard disk drive automatically parks the read/write heads to prevent damage to the hard disk.
Viewing and changing settings The Configuration/Setup Utility menu displayed by your computer might look slightly different from the menu shown here, but it will operate the same way. Configuration/Setup Utility Select Option: • System Summary • Product Data • Devices and I/O Ports •...
In the Configuration/Setup Utility program menus, the configuration information you can change is enclosed in brackets like these. You cannot change information that is not enclosed in brackets. When working with the Configuration/Setup Utility program menu, you must use the keyboard. The following table shows the keys used to accomplish various tasks.
Power-on password The power-on password feature deters unauthorized persons from gaining access to your computer. To set a power-on password, you must first set an administrator password. Administrator password Setting an administrator password deters unauthorized persons from changing configuration settings. If you are responsible for maintaining the settings of several computers, you might want to set an administrator password.
• Hard disk drives • Network devices You can set these devices to request a user password, an administrator password, or to not require a password. This way, if you have a power-on or administrator password set for your computer, you can configure your computer to prompt you for a password only when certain devices are accessed at startup.
Changing the startup sequence To view or change the primary or automatic power-on startup sequence, do the following: 1. Start the Configuration/Setup Utility program (see “Starting and using the Configuration/Setup Utility program” on page 27). 2. Select Start Options and press Enter. 3.
• Within the United States, call 1-800-IBM-2YOU (1-800-426-2968), your IBM reseller, or IBM marketing representative. • Within Canada, call 1-800-565-3344 or 1-800-465-7999. • Outside the United States and Canada, contact your IBM reseller or IBM marketing representative. Tools required To install or remove some options in your computer, you will need a Phillips-head and a flat-blade screwdriver.
Disconnecting cables To disconnect cables, do the following: 1. Remove any media (CD) from the CD-ROM drive and shut down your operating system. 2. Read the “Safety information” on page vii. 3. Read “Handling static-sensitive devices” on page 33. 4. Turn off all attached external devices and turn off the computer. 5.
Installing memory You can add memory to your computer to increase system performance. Your computer has two DIMM connectors for installing memory. The maximum amount of SDRAM memory is 512 MB. To install a DIMM, do the following: 1. Remove the computer cover. See “Removing the computer cover” on page 36. 2.
Installing an adapter Your computer system board has two low-profile peripheral component interconnect (PCI) expansion slots. Depending on your model, the expansion slots might already have adapters installed. You can install a low-profile PCI adapter in any available PCI expansion slot. These adapters must not exceed 16.9 cm (6.66 inches) in length and 5.15 cm (2.04 inches) in height.
Removing the CD-ROM drive You have to remove the CD-ROM drive to replace the hard disk drive. To remove the CD-ROM drive, do the following: 1. Remove the computer cover. See “Removing the computer cover” on page 36. 2. Release the CD-ROM drive by pulling on the clip 1 as shown in the following illustration.
Replacing the hard disk drive You can replace the hard disk drive to increase capacity. To remove the hard disk drive, do the following: 1. Remove the computer cover. See “Removing the computer cover” on page 36. 2. Remove the CD-ROM drive. See “Removing the CD-ROM drive” on page 39. 3.
If you suspect that you have a software problem and your computer comes with IBM-preinstalled software, see “IBM Enhanced Diagnostics” on page 56 for information about how to run the IBM Enhanced Diagnostics program provided by IBM. Also see the operating system documentation supplied with your computer.
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No - Continue at step 2. Yes - The power-on self-test (POST) did not detect a problem. Further diagnostic testing is required. Go to “Running the IBM Enhanced Diagnostics program” on page 57 and run the diagnostic programs. If you are unable to run the diagnostic programs or if the diagnostic programs do not detect an error, go to “Device troubleshooting charts”...
Power-on self-test (POST) Each time you turn on your computer, it automatically performs a series of tests that check the basic operation of the base computer. This series of tests is called the power-on self-test (POST). POST does the following: •...
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27 for more information. Clock not updating Have the computer serviced. CMOS RAM memory size does not Go to “Running the IBM Enhanced match Diagnostics program” on page 57 for instructions on running memory diagnostics. Boot block checksum error Have the computer serviced.
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2. If the keyboard is properly connected, have the computer serviced. Unsupported diskette drive 1. Go to “Running the IBM Enhanced installed Diagnostics program” on page 57 and follow the instructions for running the IBM Enhanced Diagnostics program.
Code Description Action 178x Hard disk or IDE device failed 1. Go to “Running the IBM Enhanced Diagnostics program” on page 57, and follow the instructions for running the diagnostic program for the hard disk drive and IDE devices. 2. If the problem persists, have the computer serviced.
1. Remove the software or device you just added. 2. Run the diagnostic programs to determine if your computer is running properly. (See “Running the IBM Enhanced Diagnostics program” on page 57 for information about diagnostic programs provided with your computer.) 3.
(see “Running the IBM Enhanced Diagnostics program” on page 57). If you need technical assistance, see “Chapter 7. IBM HelpWare support and services,” on page No audio when you play 1. Make sure the game or program is configured to use DOS games or use DOS Sound Blaster Pro or Sound Blaster emulation.
If this procedure does not correct the problem, run the diagnostic programs (see “Running the IBM Enhanced Diagnostics program” on page 57). If you need technical assistance, see “Chapter 7. IBM HelpWare support and services,” on page 59. A CD does not •...
General monitor 1. Make sure the brightness controls are adjusted correctly. problems 2. Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see “Running the IBM Enhanced Diagnostics program” on page 57 and run diagnostics on the monitor.
Intermittent problems Symptom Action A problem occurs only Verify that: occasionally and is 1. All cables and cords are securely connected to the difficult to repeat. computer and attached devices. 2. When the computer is turned on, the fan grill is not blocked (there is airflow around the grill), and the fans are working.
If the problem persists, run the memory test from the diagnostic program supplied with your computer. (See “Running the IBM Enhanced Diagnostics program” on page 57 for further information.) The computer might have detected a bad DIMM and automatically reallocated memory so that it could continue to operate.
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36.) If these actions do not correct the problem, run the diagnostic programs (see “Running the IBM Enhanced Diagnostics program” on page 57). If you need technical assistance, see “Chapter 7. IBM HelpWare support and services,” on page 59.
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If these actions do not correct the problem, run the diagnostic programs (see “Running the IBM Enhanced Diagnostics program” on page 57). If you need technical assistance, see “Chapter 7. IBM HelpWare support and services,”...
Using the Configuration/Setup Utility program,” on page 27. If the problem persists, run the diagnostic programs. (See “Running the IBM Enhanced Diagnostics program” on page 57 for information about diagnostic programs provided with your computer.) If you cannot correct the problem, have the computer and the option serviced.
This method of testing is generally used when other methods are not available or have not been successful in isolating a problem suspected to be hardware related. You can run the IBM Enhanced Diagnostics program using the Product Recovery CD that comes with your computer. User Guide...
Dispose of the battery as required by local ordinances or regulations. For further information on battery disposal, call IBM at 1-800-IBM-4333 (1-800- 426-4333) in the U.S. For information outside of the U.S., contact your IBM reseller or marketing representative. To change the battery, do the following:...
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1. Turn off the computer and all attached devices. 2. Remove the computer cover. See “Removing the computer cover” on page 36. 3. Remove the CD-ROM drive. See “Removing the CD-ROM drive” on page 39. 4. Locate the battery. See “System board” on page 35. 5.
Chapter 7. IBM HelpWare support and services IBM HelpWare® services are available from IBM whenever you need help, for as long as you own your IBM computer. They include a variety of services, options, and solutions. When your warranty period expires, HelpWare services are available for purchase.
You might have to install PC-Doctor for Windows from the Software Selections CD before you can use it. IBM Enhanced Diagnostics is an enhanced version of the DOS-based PC-Doctor program. IBM Enhanced Diagnostics performs tests directly on the hardware, independent of the Windows operating system.
(LANs). You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine.
You will be required to present your proof of purchase to receive service under your IBM warranty. Your IBM computer is subject to the terms of your IBM warranty and the IBM International License Agreement for Non-Warranted Programs, which are included with your computer.
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• Hardware and software configuration information for your computer If your call is not covered by 30-day "Up and Running" support or by your IBM warranty, you might be required to provide a major credit-card number for support. You will not be billed if it is determined that your call is covered under "Up and Running"...
900 number In the United States and Canada, you can call the 900 number to receive immediate support from an IBM PC HelpCenter technical-support representative. Your local telephone company will bill you by the minute for each call. Persons under age 18 must have permission of a parent or legal guardian prior to placing the call.
$3.50 (Canadian currency) per minute Flat rate You can call the IBM PC HelpCenter technical-support center to purchase support for a single incident or multiple incidents (in Canada, call 1-800-565-3344). The flat-rate option is not available in Australia or New Zealand.
IBM's International Warranty Service Office (IWSO). Upon registering the product with the IWSO, IBM will issue a certificate that will be honored wherever IBM or IBM resellers sell and service IBM Commercial PC products.
This appendix contains a form for recording information about your computer, which can be helpful if you ever need to have your computer serviced. Record and retain the following information: Product name IBM Computer Type 6644, 6645, or 6646 Machine type (M/T) - model __________________________________________ Serial number (S/N)
IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
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**IBM will provide warranty service without charge for: 1. Parts and labor during the three years of the warranty period. * Contact your place of purchase for warranty service information. Some IBM Machines are eligible for on-site warranty service depending on the country where service is performed.
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Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.
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IBM or your reseller of changes in a Machine's location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
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During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange service for the Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine.
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IBM or your reseller of changes in a Machine's location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974, IBM's liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to...
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Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
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EGYPT: Limitation of Liability: The following replaces item 2 in this Section: 2. as to any other actual direct damages, IBM's liability will be limited to the total amount you paid for the Machine that is the subject of the claim.
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1. death or personal injury or physical damage to your real property solely caused by IBM's negligence; and 2. the amount of any other actual direct damages, up to the greater of Irish Pounds 75,000 or 125 percent of the charges (if recurring, the 12 months' charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.
The following item is added to this paragraph: 3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
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IBM power cord Used in these countries and regions part number 14F0032 Hong Kong, Singapore, United Arab Emirates (Dubai), United Kingdom 13F9996 Denmark 14F0086 Israel 14F0068 Italy, Chile 14F0014 South Africa 14F0050 Switzerland...
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CD or DVD recording sound hard disk drive, removing audio problems hardware Features audio subsystem available options IBM Enhanced Diagnostics IBM Enhanced Diagnostics, running backing up configuration identifying your computer battery, replacing inserting a CD or DVD buttons installing adapter...
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CD or DVD Windows start menu safety information video device drivers ScrollPoint mouse volume security features security profile by device selecting a location selecting a position waking up the system setting startup sequence IBM User Guide...
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Part Number: 06P1583 Printed in the United States of America on recycled paper containing 10& recovered post-consumer fiber.