Safety information DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. •...
Lithium battery notice CAUTION: Danger of explosion if battery is incorrectly replaced. When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: •...
Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD- ROM drive. CD-ROM drives and DVD-ROM drives are also sold separately as options. CD-ROM drives and DVD-ROM drives are laser products. These drives are certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
About this book ® This book will help you become familiar with your IBM computer and its features. It describes how to operate, maintain, and install options in your computer. In the unlikely event you experience problems, you will find helpful troubleshooting information and instructions for obtaining service in this book.
Highlight Purpose Bold Bold text is used to identify items on the screen you are instructed to click or double-click. Bold text is also used in table titles, in numbered lists, and in certain other lists to call attention to a term or phrase being defined.
Chapter 1. Product overview Thank you for selecting an IBM computer. Your computer incorporates many of the latest advances in computer technology. This chapter provides an overview of the computer, features, and preinstalled software. The artwork shown below is for reference only. Some components are sold separately and other components shown vary by model.
Microprocessor ® ™ ® • Intel Celeron or Pentium III microprocessor • Internal L2 cache memory (varies by model) • 66 MHz or 133 MHz front side bus (FSB) (varies by model) • Memory • Two dual inline memory module (DIMM) sockets •...
Keyboard and mouse features • IBM Preferred USB (Universal Serial Bus) Keyboard • IBM Rapid Access™III USB (Universal Serial Bus) Keyboard • Two USB connectors on the Rapid Access III keyboard • IBM ScrollPoint™ III USB (Universal Serial Bus) Mouse •...
Software This section describes the IBM-preinstalled software and other software that comes with your computer. IBM preinstalled software Your computer comes with preinstalled software. An operating system, device drivers to support built-in features, and other support programs are included. See the About Your Software publication for a detailed description of the preinstalled software.
Chapter 2. Setting up your computer This chapter provides information for setting up your computer for the first time. Before you begin Read the safety information before setting up your computer. See “Safety information” on page vii. You will need the following: •...
Installing the pedestal To install the pedestal, do the following: 1 Turn the computer over. 2. Set the pedestal down 1, and slide it into place 2. 3. Turn the computer over. To remove the pedestal, do as follows: 1 Turn the computer over. 2.
Arranging your workspace To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets can also affect the way you arrange your workspace.
Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner. Air circulation Your computer and monitor produce heat. The computer has a fan that pulls in fresh air and forces out hot air.
USB connectors There are five USB connectors on your computer: three at the rear 1 and two on the front 2. In addition, if you have a Rapid Access keyboard, there are two USB connectors at the rear of the keyboard. When setting up your computer for the first time, plug the keyboard and the mouse cables into the USB ports at the rear of the computer.
Audio connectors The audio connectors located at the rear of the computer, are microphone 1, audio line in 2, and audio line out 3. Other connectors The previous illustration also shows the monitor connector 4, and the modem or Ethernet connector 5. Recording identification numbers Locate identification numbers (serial and type/model) at the front of the computer behind the access door and record this information.
Chapter 3. Operating and caring for your computer This chapter provides information to help you in the day-to-day use and care of your computer. Controls and status indicators Each button at the front of your computer controls a specific function, such as turning on the computer.
The following is a description of the controls and status indicators for your computer. Power button: Press this button to turn your computer on or off. Do not turn off your computer if the in-use indicator for the hard disk drive or diskette drive (USB optional drive) is on.
Shutting down the computer When you are ready to turn off your computer, always follow the shutdown procedure. This prevents the loss of unsaved data or damage to your software programs. To shut down Windows: 1. Click Start on the Windows desktop. 2.
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1 Standby button Multimedia controls 2 Standby LED 6 Mute button 3 Num Lock LED 7 Stop button 4 Caps Lock LED 8 Play/Pause button 5 Scroll Lock LED 9 Volume control 10 Next track button 11 Previous track button To customize a Rapid Access Button, do the following: 1.
Using the IBM ScrollPoint III mouse The ScrollPoint III mouse has the following controls. 1 Primary mouse button: Use this button to select or start a program or menu item. 2 Quick/auto scroll button: Use this button to put the mouse into auto-scroll mode.
Using a CD-ROM drive Your computer might have a preinstalled CD-ROM drive. These drives can play back or read from a CD disc but cannot write information to it. CD-ROM drives use industry-standard, 12 cm (4.75-inch) CDs. Follow these guidelines when using a CD-ROM drive: •...
Inserting and removing a CD disc To insert a disc: 1. With the computer turned on, press the eject button. 2. Place the disc in the tray with the label facing up (or away from the tray), and press the disc until it clicks into place. 3.
Using video features Your computer has a super video graphics array (SVGA) graphics controller. SVGA is a standard for displaying text and graphics images on a monitor screen and supports a variety of video modes. Video modes are different combinations of resolution, refresh rate, and color.
– If you double-click the speaker icon, a master volume-control window opens. You can use the settings in the window to control individually the volume for each type of audio format. • If you are using a Rapid Access keyboard, you can also adjust the software volume control through the volume-control button located at the top-right corner of the keyboard.
Using the Standby button on the keyboard If you are using the Rapid Access keyboard, you can put the computer in Standby mode by pressing the Standby button located at the top of the keyboard. The LED in the Standby button illuminates when the monitor is in a low-power or sleep state.
• Modify an existing power scheme by changing the preset durations • Create a new power scheme with custom durations 5. After making the changes, click OK. After the computer, hard disk drive, or monitor has entered Standby mode, any use of the keyboard or mouse, or an incoming modem ring, brings the computer, monitor, or hard disk drive out of the Standby mode.
You can also use the password and screen-saver features built into the Windows operating system to assign a password that locks the keyboard and mouse after a predefined period of inactivity. To use these features, refer to the operating system publication that comes with your computer.
Mouse If the pointer on the screen does not move smoothly with the mouse, you might need to clean the mouse. To clean your mouse, do the following: 1. Turn off the computer. 2. Disconnect the mouse cable from the computer. 3.
Moving your computer 1. Take the following precautions before moving your computer. 2. Remove all media (compact disc) from the drives. 3. Turn off the computer and all attached devices. Your hard disk drive automatically parks the read/write heads to prevent damage to the hard disk. 4.
Chapter 4. Using the Configuration/Setup Utility program The Configuration/Setup Utility program is stored in the electrically erasable programmable read-only memory (EEPROM) of your computer. You can use the Configuration/Setup Utility program to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the settings you select in your operating system might override any similar settings in the Configuration/Setup Utility program.
Viewing and changing settings The Configuration/Setup Utility menu displayed by your computer might look slightly different from the menu shown here, but it will operate the same way. Configuration/Setup Utility Select Option: • System Summary • Product Data • Devices and I/O Ports •...
In the Configuration/Setup Utility program menus, the configuration information you can change is enclosed in brackets like these. You cannot change information that is not enclosed in brackets. When working with the Configuration/Setup Utility program menu, you must use the keyboard. The following table shows the keys used to accomplish various tasks.
Using passwords You can use passwords to provide security for your computer and data. There are two kinds of passwords: a power-on password and an administrator password. You do not have to set a password of either type to use your computer. However, if you decide to set either one, read the following sections.
Using Security Profile by Device You can use Security Profile by Device to control the level of security for the following: IDE controller When this feature is set to Disable, all devices connected to the IDE controller (such as hard disk drives) are disabled and will not be displayed in the system configuration.
Other settings in the Configuration/Setup Utility program The information in this section contains instructions for changing the startup sequence, Remote Administration, and the Pentium III microprocessor serial number feature. The startup sequence Your computer can be started from several devices including the hard disk drive, and CD ROM drive, or from the network.
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6. Press Esc two times to return to the Configuration/Setup Utility program menu. 7. Select Save Settings and press Enter. 8. Select Exit Setup and press Enter. 9. When prompted, press Enter to exit from the Configuration/Setup Utility program. For more information about the Pentium III microprocessor, visit http://www.intel.com/pentiumiii/utility.htm on the World Wide Web.
Chapter 5. Installing options You can expand the capabilities of your computer by adding more memory or optional low-profile PCI adapters. Use the instructions in this chapter along with instructions that might come with the option. This chapter includes information about removing the computer cover and the hard disk drive.
Backing up configuration settings Important Run ConfigSafe (or a similar application) to take a snapshot of your computer configuration before installing an optional device. Using this snapshot, you can view and compare the changes in the computer configuration after you install an option.
Disconnecting cables To disconnect cables, do the following: • Remove any media (CD) from the CD-ROM drive and shut down your operating system. • Read the “Safety information” on page vii. • Read “Handling static-sensitive devices” on page 35. • Turn off all attached external devices and turn off the computer. •...
Installing memory You can add memory to your computer to increase system performance. Your computer has two DIMM connectors for installing memory. The maximum amount of SDRAM memory is 512 MB. To install a DIMM, do the following: 1. Remove the computer cover. See “Removing the computer cover” on page 38. 2.
Installing an adapter Your computer system board has two low-profile peripheral component interconnect (PCI) expansion slots. Depending on your model, the expansion slots might already have adapters installed. You can install a low-profile PCI adapter in any available PCI expansion slot. These adapters must not exceed 16.9 cm (6.66 inches) in length and 5.15 cm (2.04 inches) in height.
Removing the CD-ROM drive You have to remove the CD-ROM drive to replace the hard disk drive. To remove the CD-ROM drive, do the following: 1. Remove the computer cover. See “Removing the computer cover” on page 38. 2. Release the CD-ROM drive by pulling on the clip 1 as shown in the following illustration.
Replacing the hard disk drive You can replace the hard disk drive to increase capacity. To remove the hard disk drive, do the following: 1. Remove the computer cover. See “Removing the computer cover” on page 38. 2. Remove the CD-ROM drive. See “Removing the CD-ROM drive” on page 41. 3.
Chapter 6. Troubleshooting This chapter describes diagnostic tools that you can use to identify and correct problems that might come up as you use your computer. This chapter also contains information about option diskettes and how to recover from a BIOS update failure.
Troubleshooting procedure Use this procedure as a starting point for problem identification. 1. To begin troubleshooting, perform the following steps: a. Remove any media from the drives. b. Turn off the computer and wait a few seconds. c. Turn on any attached devices; then, turn on the computer. d.
• If the failure occurred immediately after you installed or removed an option, and you have not yet updated the configuration, see “Chapter 4. Using the Configuration/Setup Utility program,” on page 27. • If the computer was functioning correctly after you installed an option and is now malfunctioning, have the computer serviced.
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Code Description Action POST detected a system board Have the computer serviced. voltage out of range Microprocessor fan failure Have the computer serviced. Hardfile fan failure Have the computer serviced. Real time clock failure Have the computer serviced. Defective CMOS Battery Replace the battery.
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Code Description Action Inventory violation Type the administrator password. If the problem persists, have the computer serviced. Administration password Type the administrator password. required Asset control antenna not Have the computer serviced. detected System board or hardware Have the computer serviced. security error Administrator password and Go to “Starting and using the...
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Code Description Action Diskette drive configuration 1. Go to “Starting and using the error Configuration/Setup Utility program” on page 27, and follow the instructions to verify the diskette drive configuration. 2. Run the diagnostic program for the diskette drive. See “Running the IBM Enhanced Diagnostics program”...
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Code Description Action 2462 Video configuration error Have the computer serviced. 5962 IDE CD-ROM configuration Have the computer serviced. error 8601 Pointing device error Have the computer serviced. 8603 Pointing device has been 1. Make sure that the pointing removed device is properly attached.
Device troubleshooting charts You can use the troubleshooting charts in this section to find solutions to problems that have definite symptoms. Important If you find it necessary to remove the computer cover, first read “Safety information” on page vii. If you have just added new software or a new computer option and your computer is not working, do the following before using the troubleshooting charts: 1.
Audio problems Symptom Action No audio in Windows 1. Check the Windows Volume Control program to ensure the volume settings are not set too low or that the mute setting is not enabled. To access the Windows Volume Control program, do the following: a.
CD-ROM drive problems Symptom Action An audio or Make sure you have the Windows AutoPlay feature enabled. AutoPlay- To enable the AutoPlay feature, do the following: enabled disc 1. From the Windows desktop, double-click My Computer. does not 2. In the My Computer window, double-click Control automatically Panel.
Display/monitor problems Symptom Action General monitor 1. Make sure the brightness controls are adjusted problems correctly. 2. Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see “Running the IBM Enhanced Diagnostics program” on page 62 and run diagnostics on the monitor.
General problems Symptom Action The computer does not Verify that: start when you press 1. All cables are securely connected to the proper the power button. connectors on the computer. For the location of the connectors, see “Connecting cables” on page 9. 2.
Keyboard, mouse, or pointing device problems Symptom Action All or some keys on Verify that: the keyboard do not 1. The computer is turned on. work. 2. The keyboard cable is securely connected to a USB connector on the computer. For the location of the USB connectors, see “Connecting cables”...
Memory problems Symptom Action The amount of The amount of available memory shown might be memory displayed is somewhat less than expected because of basic less than the amount of input/output system (BIOS) shadowing and other memory installed. resource requirements (such as ACPI and USB).Verify that: 1.
Modem problems Symptom Action When you try to use Make sure the telephone line is correctly connected to the modem, your your computer. If you are using other communication computer or modem is devices in conjunction with the modem, such as an unable to detect a dial asymmetric digital subscriber line (ADSL) adapter or tone.
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Symptom Action General 1. Make sure the telephone cords are connected modem/communicati correctly and securely. Connections for a standard on problems. modem are shown in “Disconnecting cables” on page 38. If you are using other communication devices in conjunction with the modem, such as an asymmetric digital subscriber line (ADSL) adapter or home networking adapter, refer to the documentation for those devices to ensure the...
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Symptom Action When you try to use 1. If you added, changed, or reinstalled a modem, the modem, it does not make sure it is installed correctly. work. 2. Make sure your communications program is configured correctly. The following settings are generally compatible: •...
Optional-device problems Symptom Action An IBM option that Verify that: was just installed does 1. The option is designed for your computer. not work. 2. You followed the installation instructions supplied with the option and in “Chapter 5. Installing options,” on page 35. 3.
Software problems Symptom Action Software does not To determine if problems are caused by installed work as expected. software, verify that: 1. Your computer has the minimum memory requirements needed to use the software. See the information supplied with the software to verify memory requirements.
IBM Enhanced Diagnostics The IBM Enhanced Diagnostics program runs independently of the operating system. You can use this program to test the hardware components of your computer. This method of testing is generally used when other methods are not available or have not been successful in isolating a problem suspected to be hardware related.
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Do not: • Throw or immerse into water • Heat to more than 100 C (212 F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. For further information on battery disposal, call IBM at 1-800-IBM-4333 (1-800- 426-4333) in the U.S.
Chapter 7. IBM HelpWare support and services IBM HelpWare® services are available from IBM whenever you need help, for as long as you own your IBM computer. They include a variety of services, options, and solutions. When your warranty period expires, HelpWare services are available for purchase.
Software Your computer comes with several software programs to help you solve problems or find answers to your questions. Diagnostic programs provided with your computer Your computer comes with a set of diagnostic programs to help you identify computer problems: PC-Doctor for Windows and IBM Enhanced Diagnostics. PC-Doctor for Windows works through the Windows operating system to diagnose hardware and report operating-system-controlled settings that can cause hardware problems.
You can access the IBM Online Assistant from the Web page for your machine type. The IBM Online Assistant is a tool that you can use to diagnose common technical problems. To use the IBM Online Assistant, you must first connect to the IBM Support Web page for your machine type and complete a personal profile.
Hardware warranty service If the IBM computer that you purchased does not function as warranted, during the period of your warranty, the IBM PC HelpCenter technical-support center will provide warranty service for IBM factory-installed hardware. Note: Make sure that you write down your date of purchase and keep your receipt in a safe place.
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• The exact wording of any error messages • Hardware and software configuration information for your computer If your call is not covered by 30-day "Up and Running" support or by your IBM warranty, you might be required to provide a major credit-card number for support.
Country or region Phone number Hours of operation Spain 91-662-4261 10 a.m. to 1 p.m. and 2 p.m. to 7 p.m. CET Monday - Friday Sweden 08-632-0051 9 a.m. to 9 p.m. CET Monday - Friday Switzerland 0848 80 55 00 9 a.m.
How to purchase additional support You can purchase support in the following ways. All of the following support options are available in all countries unless otherwise noted. 900 number In the United States and Canada, you can call the 900 number to receive immediate support from an IBM PC HelpCenter technical-support representative.
Multiple-incident packs With multiple-incident packs, you can purchase a block of problem resolutions at a discount from the single-incident price. Each pack expires one year from the date of purchase. The following multiple-incident packs are available: • 3-incident pack • 5-incident pack (Australia and New Zealand only) •...
Getting more information Enhanced PC Support Line services are available for products on the Supported Products list. To receive a brochure of Enhanced PC Support Line services or a Supported Products list: • In the U.S. and Canada: a. Call 1-800-426-3395. b.
Appendix A. Computer records This appendix contains a form for recording information about your computer, which can be helpful if you ever need to have your computer serviced. Record and retain the following information: Product name IBM Computer Type 6644, 6645, or 6646 Machine type (M/T) - model __________________________________________ Serial number (S/N)
Appendix B. Product warranty and notices This section contains product warranties and notices. Warranty Statements The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country. Part 2 is the same for both statements. Be sure to read both the Part 1 that applies to your country and Part 2.
IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General Terms) This Statement of Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms. The terms of Part 2 may replace or modify those of Part 1. The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller.
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at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. The replacement may not be new, but will be in good working order. Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible.
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functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item. Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial- numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade.
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Limitation of Liability Circumstances may arise where, because of a default on IBM's part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than 1.
IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 - General Terms) This Statement of Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms. The terms of Part 2 may replace or modify those of Part 1. The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller.
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The IBM Warranty for Machines IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications. The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation.
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Warranty Service To obtain warranty service for the Machine, contact your reseller or IBM. You may be required to present proof of purchase. IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications.
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Production Status Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machine's production status, IBM's appropriate warranty terms apply.
Part 2 - Worldwide Country-Unique Terms ASIA PACIFIC AUSTRALIA: The IBM Warranty for Machines: The following paragraph is added to this Section: The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicable legislation.
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EUROPE, MIDDLE EAST, AFRICA (EMEA) The following terms apply to all EMEA countries. The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller. If you purchased this Machine from IBM, the terms and conditions of the applicable IBM agreement prevail over this warranty statement.
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In case IBM or your reseller are unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
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Applicability of suppliers and resellers (unchanged). The following replaces the second paragraph of this Section: Unless otherwise provided by mandatory law, IBM and your reseller are not liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your reseller is informed of their possibility.
Notices This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
Processing date data This IBM hardware product and IBM software products that might be packaged with it have been designed, when used in accordance with their associated documentation, to process date data correctly within and between the 20th and 21st centuries, provided all other products (for example, software, hardware, and firmware) used with these products properly exchange accurate date data with them.
Power cord notice For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Index adapter installation electrical outlets and cable lengths additional software Ethernet connections administrator password expansion capability air circulation attaching rubber feet audio connectors general problems controlling volume glare and lighting playing back sound graphics subsystem recording sound audio problems audio subsystem available options handling a CD or DVD hard disk drive, removing...
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problems security profile by device mouse selecting a location moving your computer selecting a position setting startup sequence setting up your computer shutting down operating systems software operating your computer software problems optional device problems speakers, internal options, available standby starting your computer startup sequence static sensitive devices...