Summary of Contents for IBM 8686 - Eserver xSeries 360
Page 1
ERserver Hardware Maintenance Manual xSeries 360 Type 8686...
Page 3
ERserver Hardware Maintenance Manual xSeries 360 Type 8686...
Page 4
This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.
IBM Eserver xSeries ® 360, Type 8686. Important: This manual is intended for trained servicers who are familiar with IBM xSeries products. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions.
Page 6
Hardware Maintenance Manual: xSeries 360 Type 8686...
Page 12
IS THE SERVER PART OF A CLUSTER? YES. Schedule maintenance with the customer. Shut down all servers related to the cluster. Run storage test. NO. Go to step 002 . IF THE SERVER IS NOT PART OF A CLUSTER: Turn off the server and all external devices. v Check all cables and power cords.
Features overview The IBM Eserver xSeries 360 server, which features IBM X-Architecture technology, is a high-performance rack model server that can be upgraded to a symmetric multiprocessing (SMP) server. It is ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and large amounts of reliable data storage.
Humidity: v Weight: 25 kg (55 lb) to 31.7 kg (70 lb) – Server on: 8% to 80% ™ IBM XA-32 Chipset with integrated depending upon configuration – Server off: 8% to 80% memory, I/O controller, and remote I/O Integrated functions: controller.
(SMP), data storage, disk-array technologies, and memory management. The server combines: v X-Architecture technology X-Architecture technology is an IBM design blueprint that takes full advantage of existing IBM technologies to build powerful, scalable, and reliable Intel processor-based servers. For more information about X-Architecture technology, go to the Web at http://www.pc.ibm.com/us/eserver/xseries/xarchitecture/index.html.
Page 16
(LAN). v Remote expansion enclosure The addition of an optional, IBM RXE-100 Remote Expansion Enclosure provides up to twelve additional hot-plug PCI/PCI-X slots for PCI or PCI-X adapters. The enclosure can be managed through the Remote Supervisor Adapter, enabling remote operation over a network or a modem.
Reliability, availability, and serviceability Three of the most important features in server design are reliability, availability, and serviceability (RAS). These factors help to ensure that the integrity of the data stored on the server is preserved, that the server is available when you want to use it, and that should a failure occur, you can easily diagnose and repair the failure with minimal inconvenience.
Status LED: Each hot-swap hard-disk drive has a status LED. If this amber LED is ™ on continuously, the drive has failed. If an optional IBM ServeRAID adapter is installed in the server and the LED flashes slowly (one flash per second), the drive is being rebuilt.
The following illustration shows the indicators on the rear of the server. Remote Supervisor Adapter Ethernet port Ethernet TX/RX LEDs Remote Supervisor Adapter fault (amber) Ethernet link LEDs Remote Supervisor Adapter power LED (green) Ethernet port Ethernet Link LEDs: These LEDs (one for the Remote Supervisor Adapter, one for the network) indicate that the related Ethernet link is operational.
SCSI bus activity LED: This green LED is on when there is activity on the SCSI bus. Information LED: This amber light is on if the server power supplies are nonredundant or some other noncritical event has occurred. See the LEDs on the Level 2 diagnostic LED panel or on the system board for specific error information.
If the server is turned on and a power failure occurs, it restarts automatically when power is restored. You can turn on the server remotely by means of the Remote Supervisor Adapter. When you start the server for the first time after you add or remove an internal option or an external SCSI device, you might see a message telling you that the configuration has changed.
Note: After doing this, wait at least 30 seconds before pressing the power-control button to turn on the server again. 2. Disconnect the server power cords from the power source. Note: Wait approximately 15 seconds after disconnecting the power cords for the server to stop running.
POST When you turn on the server, it performs a series of tests to check the operation of server components and some of the options that are installed in the server. This series of tests is called the power-on self-test, or POST. If POST finishes without detecting any problems, a single beep sounds, and the first screen of the operating system or application program appears.
To solve the problem, verify that: v The external SCSI devices are turned on. You must turn on all external SCSI devices before turning on the server. v The cables for all external SCSI devices are connected correctly. v The last device in each SCSI chain is terminated properly. v The SCSI devices are configured correctly.
e. You can view server configuration information (such as system configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen. f. You can press F1 while running the diagnostic programs to obtain Help information.
Failed This result occurs when the diagnostic test discovers an error. User Aborted This result occurs when you stop the diagnostic test before it is complete. Not Applicable This result occurs when you specify a diagnostic test for a device that is not present. Aborted This result occurs when the test could not proceed, for example, because of the system configuration.
Use the ServerGuide program to make a BIOS flash diskette. v Download a BIOS flash diskette from the World Wide Web at http://www.ibm.com/pc/support. The flash memory of the server consists of a primary page and a backup page. The J56 jumper controls which page is used to start the server.
Power supply LEDs The ac and dc power LEDs on a power supply provide status information about the power supply. The following illustration shows the location of the ac and dc power LEDs. For more information about interpreting the LEDs, see “Power supply LED errors”...
Level 2 diagnostic panel LEDs The illustration at “Removing the server top cover and bezel” on page 72 shows the location of the Level 2 diagnostic panel LEDs, visible through a special cutout area on the top cover. See “Level 2 Light Path troubleshooting” on page 21 for information about using them to identify problems.
Remind button You can use the Remind button to place the Fault light on the front panel into the remind mode (blinks every 2 seconds). By pressing the button, you acknowledge the failure but indicate that you will not take immediate action. If a new failure occurs, the Fault light turns on again.
This causes the LED on the operator information panel to blink, reminding you that you need to take action. The remind function enables normal operations to continue, possibly using redundant components, until reduced server activity allows you to correct the problem. The LED for the component causing the problem stays lit until you make repairs.
To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Note: After you replace the battery, you must reconfigure the system and reset the system date and time.
Page 34
Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 35
6. Insert the new battery, as shown in the following illustration: a. Tilt the battery so that you can insert it into the front of the socket, under the battery clip. b. As you slide it under the battery clip, press the battery down into the socket. 7.
Page 36
Hardware Maintenance Manual: xSeries 360 Type 8686...
To configure the integrated Ethernet controller, see “Configuring the Ethernet controller” on page 37. Using the Configuration/Setup Utility Configuration/Setup is a menu-driven utility that is part of the BIOS code that comes with the server. You can use it to: v Change the drive startup sequence v Enable USB keyboard and mouse support v Resolve configuration conflicts...
Page 39
The following choices are available from the main menu: v System Summary Select this choice to display configuration information. This includes the type and speed of the microprocessors and the amount of memory that is installed. Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields.
Page 40
Select this choice to set or change a power-on password. See “Power-on password” on page 32 for more information. – Administrator Password Select this choice to set or change an administrator password. Attention: If an administrator password is set and then forgotten, it cannot be overridden or removed.
Page 41
Partition invisible, set this value to Hidden. See “Using the ServerGuide CDs” on page 57 for additional information on the System Partition. – Boot Device Location Select this choice to determine whether the server boots from the system board SCSI device or from an adapter in an expansion slot. –...
v Save Settings Select this choice to save your customized settings. v Restore Settings Select this choice to delete your changes and restore the previous settings. v Load Default Settings Select this choice to cancel your changes and restore the factory settings. v Exit Setup If you have made any changes, the program will prompt you to save the changes or exit without saving the changes.
The following illustration shows the power-on password override jumper (J52) on the system board. Power-on password override jumper (J52) Flash ROM page swap jumper (J56) Changing the position of the jumper on J52 bypasses the power-on password check if the jumper has been moved since the server was last powered on. You must move the jumper back to the default position after the password is overridden.
The following table provides a summary of the password features. Table 3. Power-on and administrator password features Type of password Results Power-on password v Type the password to complete the system startup. v All choices are available on the Configuration/Setup Utility main menu.
Note: If an administrator password has been set, a prompt appears asking you to type the password to start the SCSISelect utility program. 3. When the Would you like to configure the host adapter or run the SCSI disk utility? question appears, make a selection and press Enter. 4.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected SCSI Command Failure screen might appear. Restart the server and watch the SCSISelect messages as each drive spins up. After the drive that you want to view or format spins up, press Ctrl+A. PXE Boot Agent Utility program This program is a built-in, menu-driven configuration utility program that you can use to:...
Select this choice to either display the PXE setup prompt or disable it. Disable is the default setting. If this choice is enabled, Press Ctrl+S to enter the setup menu will appear on the screen under the initializing prompt. v Power Mgmt Select this choice to specify a power management protocol.
Before you set up the Remote Supervisor Adapter, you must download to a diskette the DOS Remote Supervisor Utility program from the World Wide Web at http://www.ibm.com/pc/support. The most current Remote Supervisor Adapter firmware and the management information base (MIB) automatically download to the same diskette. However, the firmware and MIB available on the ServerGuide CD are fully functional;...
CD. v To configure the remote alert recipients for Director over LAN or Director over modem, the remote alert recipient must be an IBM Director-enabled server with UM Server Extensions. v If you want to use a Web browser to access the Remote Supervisor Adapter remotely, the supported Web browsers and browser requirements are: –...
Page 50
normal operation more quickly. See the Remote Supervisor Adapter User’s Guide for the Eserver xSeries 360 for details. Task 1. Connect the Ethernet and serial port cables. See “Cabling the Ethernet LAN port and serial port.” Task 2. Perform the initial configuration to enable remote access to the Remote Supervisor Adapter.
Cabling the Ethernet LAN port: Complete the following steps to attach the Ethernet cables. Attention: To avoid damage to the Ethernet connector on the Remote Supervisor Adapter, do not plug the ASM Interconnect module into the Ethernet port. 1. Connect one end of an appropriate Ethernet cable (Category 5 is recommended) to the Ethernet port on the Remote Supervisor Adapter.
Page 52
Enabling remote access to the adapter The Remote Supervisor Adapter requires configuration to enable remote access through either the Ethernet port or the serial port. From Table 5, choose the interface method that you want to use to perform remote management; then, perform the indicated configuration procedure.
Page 53
Note: The values in the window are only examples; your settings will be different. 5. Use the arrow keys to navigate to each field. Your system administrator can provide the information for the following fields: Network Interface The default value is Enabled; verify that it is still set to Enabled. IP Address Type the IP address of the Remote Supervisor Adapter.
Page 54
using a modem or null modem. If you completed the procedure for configuring the Ethernet port and the Configuration Settings window is open, go to step 4. 1. With the server turned off, insert the diskette with the downloaded utility program into the diskette drive;...
Page 55
If the serial port is shared with the operating system, it is dedicated to the Remote Supervisor Adapter only while the server is turned off or during POST. The port is returned to the operating system after POST completes. You can view the port using the operating system or any application.
Page 56
Note: The values in the window are only examples; your settings will be different. 5. Use the arrow keys to navigate to each field. Verify the values in the following fields: Network Interface The default is Disabled. Change this field to Enabled. IP Address The default value is 192.96.1.1.
Page 57
2. If you are installing from a diskette, type: A:\WIN2000\SETUP, where A is the drive letter of the diskette drive. 3. If you are installing from the IBM Remote Supervisor Adapter Support CD, type: D:\DD\WIN2000\SETUP, where D is the drive letter of the CD-ROM drive.
Page 58
Interactive The normal (interactive) method, prompts you with instructions and waits for you to respond before continuing with the installation. Note: If IBM Netfinity Director, IBM Director, UM Services, or IBM Netfinity ™ Manager is running on the server, stop the system-management application before proceeding.
Page 59
Installing SCO UnixWare ASM device drivers: Choose one of the following methods to install the SCO UnixWare ASM device drivers. Note: If IBM Netfinity Director or IBM Director is running on the server, stop it before proceeding. v Complete the following steps to use the SCO UnixWare package utility: 1.
Configuring the remote control password If you want to use the remote control features of the Remote Supervisor Adapter ASM Web interface, you must configure the remote control password using the Configuration/Setup Utility program that comes with the server. This program is part of the basic input/output system (BIOS) code.
Page 61
ASM interconnect network. The most current level of firmware is available on the World Wide Web at http://www.ibm.com/support. You must connect an ASM Interconnect module to the Remote Supervisor Adapter and to each server that you connect to the ASM interconnect network bus.
Page 62
Depending upon the servers you have, you might need additional ASM Interconnect modules or appropriate Ethernet cables (Category 5 recommended). Table 6 lists some IBM Netfinity and IBM xSeries products, and indicates whether you need to use an ASM Interconnect module to set up the ASM interconnect network.
Page 63
Table 6. ASM interconnect network server list (continued) Server Name ASM Interconnect module needed Netfinity 5600 Netfinity 6000R Netfinity 7100 Netfinity 7600 xSeries 220 xSeries 232 xSeries 240 xSeries 330 The ASM interconnect module is required to link the Remote Supervisor Adapter to the microprocessor in the server.
Page 64
ASM interconnect network configuration examples The illustrations in this section show sample ASM interconnect network configurations. The following illustration shows an Ethernet cable connecting the remote administrator system to the Remote Supervisor Adapter that is installed in an xSeries 360. Server 1 uses the LAN connection to forward system-management data generated by the other servers in the ASM interconnect network bus to the remote system-management administrator.
Page 65
The following illustration shows a modem connected to the serial port of the Remote Supervisor Adapter in the xSeries 360 on the left, a modem connected to the serial port of the Remote Supervisor Adapter in the xSeries 360 on the right, and a modem connected to the remote administrator system.
Page 66
Hardware Maintenance Manual: xSeries 360 Type 8686...
Using the ServerGuide CDs The ServerGuide CDs include easy-to-use software setup tools and installation tools that are specifically designed for the IBM server. The ServerGuide Setup and Installation program detects the server model and hardware options that are installed and uses that information during setup to configure the hardware. The ServerGuide tools simplify network operating system (NOS) installations by providing updated device drivers, and in some cases, installing them automatically.
When you use the Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The setup program checks the system BIOS code, Remote Supervisor Adapter, and other system hardware to determine whether system updates are available.
Page 69
NOS. Notes: 1. Plug and Play adapters are configured automatically. Non-Plug and Play adapters or non-IBM adapters might require switch settings, additional device drivers, and installation after the NOS is installed. See the documentation that comes with the adapter.
System partition The ServerGuide program creates a 50 MB system partition on the default drive. The System Partition contains server-specific utility programs such as Remote Supervisor Adapter disk operating system (DOS) utilities, system diagnostics, flash BIOS updates, and other programs. Note: Programs in the System Partition vary by server model, and not all server models run utility programs from the System Partition.
It does not support the newer onboard network adapter in this server. Instead, install the driver available at the IBM support site mentioned in Step 1 Additional programs included with ServerGuide As a convenience, the ServerGuide program comes with additional software to assist you with the server installation.
Page 72
Hardware Maintenance Manual: xSeries 360 Type 8686...
Major components of the xSeries 360 server The major components of the xSeries 360 server are shown in the following illustration. Memory board Heat sink stabilizer Memory board Microprocessor heat sink Dual inline memory module Microprocessor (DIMM) Remote Supervisor Hot-swap fans Adapter Microprocessor VRM Hot-swap fans...
Internal connector and LED locations This section shows the locations of components on the system board, level 2 diagnostic LED panel, memory board, and Remote Supervisor Adapter. System board locations The following illustration shows the location of the connectors on the system board for pluggable components, and the location of the two nonpluggable VRMs used for the PCI slots.
Page 76
The following illustration shows the location of the internal connectors on the system board. PCI switch card cable Fan 4 connector Fan 3 connector connector (J36) (J27) (J11) SCSI RAID cable connector (J43) Remote Supervisor Adapter cable connector (J39) Fan 6 connector (J54) Fan 5 connector Fan 2 connector...
Page 77
The following illustration shows the location of the external I/O port connectors on the system board. Ethernet (J37) Keyboard (J34) USB (dual) RXE expansion (J15) (J24) Mouse (J28) Video RXE management (J7) (J18) The following illustration shows the location of the flash ROM page swap jumper (J56) and power-on password override jumper (J52) on the system board.
Table 7. Jumpers J52 and J56 on the system board Jumper name Description Flash ROM page swap (J56) The default position is pins 1 and 2. See “Recovering the BIOS code” on page 18 for additional information. Power-on password override Changing the position of this jumper bypasses the power-on (J52) password check if the jumper has been moved since the...
Power supply number 1 failure Power supply number 3 failure Non Redund Nonredundant power mode Microprocessor failure Memory failure Fan failure SP Bus Remote Supervisor Adapter failure See Log See event log or Remote Supervisor Adapter log for non-optimal condition information Notes: 1.
The illustration that follows shows the location of the LEDs on the system board. You might need to refer to this illustration when solving problems with the server. PCI switch card LED (CR 27) PCI attention LED Remote Supervisor Adapter PCI power LED cable LED (CR28) Microprocessor 4...
Back up all important data before you make changes to disk drives. v For a list of supported options for the xSeries 360 server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. System reliability considerations To help ensure proper cooling and system reliability, make sure that: v Each of the drive bays has either a drive or a filler panel installed.
v Cables for optional adapters are routed according to the instructions that are provided with the adapters. v A failed fan is replaced within 48 hours. Working inside the server with the power on The server supports hot-plug, hot-add, and hot-swap devices and is designed to operate safely while turned on with the cover removed.
Attention: For proper cooling and airflow, replace the top cover before turning on the server. Operating the server for extended periods of time (over 30 minutes) with the top cover removed might damage server components. 3. Press the bezel release latches at the top edge of the bezel, and pull the top of the bezel slightly away from the server.
The following lights are provided for monitoring adapter status: v Power-on lights for hot-plug PCI-X slots v Internal attention lights for hot-plug PCI-X slots If the operating system supports hot-plug PCI/PCI-X adapters, you can replace a failing hot-plug PCI/PCI-X adapter with a new adapter of the same type without turning off power to the server.
Page 85
Notes: 1. Ensure that the PCI hot-plug device driver is installed. For details, see the documentation that came with the adapter. 2. If you are installing a ServeRAID adapter, go to “ServeRAID adapter installation” on page 77. If you are replacing the Remote Supervisor Adapter, go to “Remote Supervisor Adapter replacement”...
Page 86
Attention: Avoid touching the components and gold-edge connectors on the adapter. Ensure that the adapter is completely and correctly seated in the slot. Incomplete insertion might cause damage to the system board or the adapter. When you handle static-sensitive devices, take precautions to avoid damage from static electricity.
Page 87
Documentation CD. ServeRAID adapter installation You can install an optional IBM ServeRAID adapter in any PCI-X slot in the server to enable using internal and external hot-swap hard disk drives as disk arrays. The server supports a variety of ServeRAID adapters for both internal and external configurations.
Page 88
latch. Adapter Adapter locking lever Lock Unlock Adapter retention latch Attention Power Adapter retention 3. Slide the expansion-slot cover up out of the server and move the blue PCI-adapter locking lever (near the rear of the Remote Supervisor Adapter) to the right (as viewed from the front) to permit inserting the ServeRAID adapter.
ServeRAID adapter SCSI RAID cable connector 7. Refer to the documentation provided with the ServeRAID adapter for information about installing the ServeRAID software and configuring the ServeRAID adapter. 8. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation”...
Internal drive bays Internal drives are installed in bays, as shown in the following illustration. Diskette drive Hot swap bays (3) CD-ROM drive Hard disk drive (SCSI ID 14) Hard disk drive (SCSI ID 13) Hard disk drive (SCSI ID 12) v The server comes with one 3.5-inch, 1.44 MB diskette drive and one integrated drive electronics (IDE) CD-ROM drive, located above the hard disk drives.
Page 91
Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay. Filler panel Drive tray Drive tray handle assembly (in open position) 3. Install the hard disk drive in the hot-swap bay: a.
Page 92
Diskette drive or CD-ROM drive replacement Complete the following steps to replace either the diskette drive or the CD-ROM drive: Notes: 1. Read the information in “Before you begin” on page 71. 2. Read the safety precautions at “Safety notices (multilingual translations)” on page 149.
Page 93
3. Pull out the media tray release knob at the left of the CD-ROM drive and slide the media tray out the front of the server. Narrow ribbon Diskette drive cable Media tray Media interposer Diskette drive card retention spring CD-ROM drive CD-ROM drive retention spring...
Memory modules The server supports up to four pairs of DIMMs and supports memory interleaving. Adding memory to the server is an easy way to make programs run faster. Notes: 1. The server supports a minimum of 512 MB of system memory and a maximum of 8 GB of system memory.
Page 95
b. Lift the memory board out of the server. 3. When installing additional DIMMs, determine the DIMM slots into which you will install them. You must populate the slots in pairs, one DIMM in each column, proceeding from top to bottom. Use only 2.5 V, 184-pin, PC1600, DDR registered synchronous dynamic random-access memory (SDRAM) with error correcting code (ECC).
BIOS code for the server is available through the World Wide Web at http://www.ibm.com/pc/support. v Obtain an SMP-capable operating system (optional). For a list of supported operating systems, go to http://www.ibm.com/pc/us/compat/ on the World Wide Web. Attention:...
Page 97
Notes: 1. The server comes with one microprocessor installed in microprocessor socket 1 on the system board. The microprocessor in socket 1 is the startup (boot) microprocessor. If installed, microprocessor 2 is in socket 2, microprocessor 3 is in socket 3, and microprocessor 4 is in socket 4. Important: If only one microprocessor is installed in the server, it must reside in socket 1.
Page 98
2. Lift off the microprocessor heat sink stabilizer as shown in the following illustration and determine the socket where the microprocessor is to be installed. Heat sink stabilizer Microprocessor XA-32 Heat sink chipset VRM Microprocessor Notes: a. The new microprocessor comes in a kit with a VRM and a heat sink. b.
Attention: Processor may release from a locked socket due to high surface tension between the processor and the heatsink. Please follow removal instructions carefully. To properly remove the heatsink, unscrew one thumbscrew first, and pull up gently on the heatsink to break the adhesive bond.
4. Holding the new VRM by the blue tab, plug it firmly into the slot; then install the microprocessor heat sink stabilizer. 5. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation” on page 95. XA-32 chipset VRM or memory board VRM replacement Complete the following steps to replace either the XA-32 chipset VRM or the memory board VRM:...
Page 101
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
3. Press down on the locking latch and move the locking handle to the open position. 4. Slide the power supply into the chassis, and fully close the locking handle. 5. Plug one end of the power cord for the new power supply into the corresponding connector on the back of the server (connectors are numbered 1 through 3 from top to bottom, illustrated at “Input/output ports”...
2. Lift up the free end of the fan-locking handle and pull upward on the handle to lift the fan out of the server. Hot-swap fan 3 Hot-swap fan 2 Hot-swap fan 1 Hot-swap fan 4 Hot-swap fan 5 Hot-swap fan 6 3.
8. Connect all external cables; then, connect all power cords to a power source. Locking PCI slot 6 The IBM Active PCI Manager runs under the IBM Director application. Complete the following steps to use the Active PCI Manager (Slot Manager) program to lock PCI slot 6 to make it unavailable to the server.
Active PCI Manager program to lock PCI slot 6. 1. In the IBM Director Console Tasks panel, expand the Active PCI Manager task; then, drag the Slot Manager task onto a managed system that supports Active PCI Manager.
2. Move the cover-release latch to the open (up) position. Top cover Level 2 diagnostic panel Cover release latch Bezel 3. Insert the tabs on the top cover into the matching slots in the server chassis. 4. Close the cover-release latch to pull the top cover forward and lock the top cover in place.
If you are using the Remote Supervisor Adapter to manage the server from a remote location, see “Remote Supervisor Adapter” on page 38 and the Remote Supervisor Adapter User’s Guide on the xSeries 360 Documentation CD for information about setting up and configuring the adapter and using the adapter to manage the server remotely.
Universal Serial Bus ports The server has three Universal Serial Bus (USB) ports (one on the front, two on the rear), which are configured automatically. USB is a serial interface standard for telephony and multimedia devices. It uses Plug and Play technology to determine the type of device that is attached to the connector.
Table 10. Video-port connector pin-number assignments Signal Signal Signal Ground Not connected Green or monochrome Ground DDC SDA Blue Ground Horizontal synchronization (Hsync) Not connected +5 V dc Vertical synchronization (Vsync) Ground Ground DDC SDL Keyboard port There is one keyboard port on the rear of the server. Note: If you attach a standard (non-USB) keyboard to the keyboard port, the USB ports and devices will be disabled during the power-on self-test (POST).
The remote expansion I/O management function uses the RXE management port and enables the Remote Supervisor Adapter to manage an attached optional IBM Hardware Maintenance Manual: xSeries 360 Type 8686...
Page 111
RXE-100 Remote Expansion Enclosure. The RXE expansion port enables the exchange of data between the server and the enclosure. v The Ethernet port enables remote management of the server through a network. v The serial port enables remote management of the server through a modem. If you want to use the Remote Supervisor Adapter to manage the server remotely or to connect the server to another server, connect the appropriate cables to the Remote Supervisor Adapter ports.
Page 112
Power and error LEDs The green power LED indicates the status of the power connection. The amber Error LED indicates an error on the Remote Supervisor Adapter. External power-supply connector Connect the optional power-supply adapter to this connector. This connection provides power to the Remote Supervisor Adapter, independent of the server power supply.
Cabling the server The following illustration shows the cable routing for a typical server configuration. Detailed cabling instructions, including the use of the cable management arm, are given in the Rack Mounting Instructions that come with the server. See “Input/output ports”...
Page 114
Hardware Maintenance Manual: xSeries 360 Type 8686...
Note: The light path diagnostic card is attached to the same metal mounting plate as the hot-swap drive backplane. 5. Set the metal plate containing the hot-swap drive backplane and the light path diagnostic card on a static-free surface and remove the 4 screws that secure the hot-swap drive backplane to the plate, detaching any hot-swap drive backplane cables.
Page 117
Complete the following steps to replace the light path diagnostic card: 1. Turn off the server and disconnect all power cords and external cables; then, remove the top cover (see “Removing the server top cover and bezel” on page 72). 2.
Important: The power and signal cables must be routed through the power guard. 5. Slide the metal mounting plate assembly into the server and close the locking latches. 6. Ensure that the hot-swap hard drive locking handles are in the open position, and reinstall the drives, closing the handles to secure them.
5. When the server starts for the first time, a message appears telling you the configuration has changed. See “Configuration” on page 27. It is necessary to re-enter the System Serial Number, and Reset Administrator password as applicable. PCI adapter switch card The server comes with one PCI adapter switch card, mounted on the top front of the server frame adjacent to the PCI adapter cards.
5. Replace the top cover (see “Installing the server top cover and bezel” on page 95). Power supply backplane The server comes with one power supply backplane, which accepts up to three power supplies. Note: Read “Before you begin” on page 71 and the safety notices at “Safety notices (multilingual translations)”...
Page 121
Note: When replacing the system board, you must either update the system with the latest firmware and BIOS code, or restore the pre-existing firmware and BIOS code that the customer provides on a diskette or CD image. To replace the system board, complete the following steps. Note: Read “Before you begin”...
Page 122
5. Remove the 16 screws that secure the system board to the shuttle at the heat sink retention modules, and put the screws and retention modules in a safe place. 6. Remove the other 18 screws that secure the system board to the shuttle, and put the screws in a safe place.
9. If you are replacing the system board, continue with step 10 using the new system board with the existing shuttle. 10. Align the system board with the shuttle and replace the 30 screws that were removed in step 5 on page 112 and step 6 on page 112 above. Be sure to replace the heat sink retention modules, PCI hot-plug card retainer and fan bracket that had been removed.
Page 124
Hardware Maintenance Manual: xSeries 360 Type 8686...
Beep/Symptom FRU/Action 3-3-2 (Critical SMBUS error 1. Disconnect the server power cord from outlet, wait 30 seconds and retry. occurred) 2. System Board 3. DIMMs 4. DASD Backplane 5. DASD Power Cable 6. Power Supply 7. Power Backplane 8. I2C Cable 3-3-3 (No operational memory 1.
No Beep Symptom FRU/Action No ac power (Power supply ac 1. Check the power cord. LED is off) 2. Power Supply (If two are installed, swap them to determine if one is defective.) 3. Power Backplane No beep and no video See “Undetermined problems”...
Page 129
Level 2 light path LED FRU/Action PS1 LED on 1. Power Supply 1 2. Power Backplane 3. System Board PS2 LED on 1. Power Supply 2 2. Power Backplane 3. System Board PS3 LED on 1. Power Supply 3 2. Power Backplane 3.
Level 2 light path LED FRU/Action SP Bus (Remote Supervisor 1. See System Error Log Adapter) 2. Remote Supervisor Adapter card (reseat/replace) 3. System Board Non Red (nonredundancy lost) 1. If PSX LED is lit on Level 2 light path, follow instructions for that LED. 2.
Page 133
1. Adapter in slot 6 (ISMP indicates I2C errors on bus PCI 6) 2. System Board 166-201-100 See Hardware Maintenance Manual for IBM RXE-100 Remote (ISMP indicates I2C errors on RXE bus Expansion Enclosure. 166-201-101 See Hardware Maintenance Manual for IBM RXE-100 Remote (ISMP indicates I2C errors on RXE bus Expansion Enclosure.
Page 134
Error Code/Symptom FRU/Action 166-201-112 See Hardware Maintenance Manual for IBM RXE-100 Remote (ISMP indicates I2C errors on RXE bus Expansion Enclosure. PCI_A slot 6) 166-201-113 See Hardware Maintenance Manual for IBM RXE-100 Remote (ISMP indicates I2C errors on RXE bus Expansion Enclosure.
Page 135
Error Code/Symptom FRU/Action 180-XXX-002 (Failed Diagnostics LED 1. Diagnostics LED Panel Panel test) 2. System Board 180-XXX-003 (Failed System Board LED System Board test) 180-XXX-005 (Failed SCSI Backplane 1. SCSI Backplane LED test) 2. SCSI Backplane Cable 3. System Board 180-XXX-006 (Memory Board LED test) 1.
Page 136
Error Code/Symptom FRU/Action 201-XXX-Y22 (Multiple DIMM failure in 1. Isolate failing DIMM: Pair 2; see Table 8 on page 85) a. Replace a DIMM in pair with a ″known good″ DIMM. b. Rerun memory diagnostic for the failing pair. c. If test fails, mark replaced DIMM as ″good″ DIMM. d.
Error Code/Symptom FRU/Action 217-XXX-000 (Failed BIOS Fixed Disk Fixed Disk 1 test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 217-XXX-001 (Failed BIOS Fixed Disk Fixed Disk 2 test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array.
Page 138
Error Symptom FRU/Action CD-ROM drive is not recognized. 1. Run Configuration/Setup, enable primary IDE channel. 2. Check cables and jumpers. 3. Check for correct device driver. 4. Run CD-ROM diagnostics 5. CD-ROM Drive 6. System Board Power switch does not work and reset 1.
Page 139
Check error log Monitor problems (general). Some IBM 1. Monitor monitors have their own self-tests. If you 2. Run diagnostics. If diagnostics pass, the problem may be a video suspect a problem with the monitor, refer to driver.
Page 140
1. To prevent diskette drive read/write errors, be sure that the distance between monitors and diskette drives is at least 76 mm (3 in.). 2. Non-IBM monitor cables might cause unpredictable problems. 3. An enhanced monitor cable with additional shielding is available for the IBM model 9521 and 9527 monitors.
Error Symptom FRU/Action An IBM option that used to work does not Verify that all of the option hardware and cable connections are secure. work now. If the option comes with its own test instructions, use those instructions to test the option.
Symptom Action Setup and Installation CD will not start. v Ensure that the system is a supported server with a startable (bootable) CD-ROM drive. v If the startup (boot) sequence settings have been altered, be sure that the CD-ROM drive is first in the boot sequence. ServeRAID program cannot view all v Ensure that there are no duplicate SCSI IDs or IRQ assignments.
SMI message code Suggested action 1510 (SERR: Signaled Target Abort) v Run diagnostics on PCI slot and device indicated. 1511 (MCA: Recoverable Error Detected) v Run system diagnostics when multiple entries accumulate. 1512 (MCA: Unrecoverable Error v Run system diagnostics. Detected) 1513 (MCA: Excessive Recoverable v Run system diagnostics.
AC Good DC Good Description FRU/Action Standby mode 1. Operator LED panel or dc problem. 2. Remove the adapters and disconnect the cables and power connectors to all internal and external devices. Power-on the system. If the DC Good LED comes on, replace the adapters and devices one at a time until you isolate the problem.
Page 145
Error Code/Symptom FRU/Action 177, 178 (Security hardware error) 1. Run Configuration/Setup 2. System Board 184 (Power-on password corrupted) 1. Run Configuration/Setup 2. System Board 185 (Drive startup sequence information 1. Run Configuration/Setup corrupted) 2. System Board 186 (Security hardware control logic failed) 1. Run Configuration/Setup 2.
Page 146
Error Code/Symptom FRU/Action 1162 (Serial port configuration conflict) 1. Disconnect external cable on serial port 2. Run Configuration/Setup 3. System board 1301 (cable to information LED panel not 1. Cable detected) 2. Front Panel 3. System Board 1302 (cable from Level 2 light path to hot 1.
Page 147
Error Code/Symptom FRU/Action 5962 (IDE CD-ROM configuration error) 1. Run Configuration/Setup 2. CD-ROM Drive 3. CD-ROM Power Cable 4. IDE Cable 5. System Board 6. Battery 8603 (Pointing Device Error) 1. Pointing Device 2. System Board 0001200 (Machine check architecture 1.
Page 148
Error Code/Symptom FRU/Action 00180500 (PCI option ROM checksum 1. Remove Failing PCI Card error) 2. System Board 00180600 (PCI adapter self test failure) 1. Run Configuration/Setup 2. Failing Adapter 3. System Board 00180700, 00180800 (Internal PCI SCSI controller disabled by user installation of RAID adapter.) 00181000 (PCI error) 1.
ServeRAID For ServeRAID error codes and procedures, refer to the Hardware Maintenance Manual for the particular RAID adapter in the system being serviced. SCSI error codes Error Code FRU/Action All SCSI Errors One or more of the 1. External SCSI devices must be powered-on before you power-on following might be causing the problem: the server.
Fan error messages Message Action Fan ″X″ fault (level-critical; fan ″X″ beyond 1. Check connections to fan ″X″ recommended RPM range) 2. Replace fan ″X″ Power error messages Message Action Power supply ″X″ DC good fault Replace power supply ″X″ (level-critical;...
Message Action 12V ″X″ bus fault (level-critical; overcurrent See “Power checkout” on page 22. condition on 12 volt ″X″ voltage bus) 5V fault (level-critical; overcurrent condition See “Power checkout” on page 22. on 5 V subsystem) System shutdown Refer to the following tables when experiencing system shutdown related to voltage or temperature problems.
Message Action Hard Drive (SCSI ID ″X″) fault (level-critical; Ambient temperature must be within normal operating specifications error has occurred on a DASD drive in a (see“Features and specifications” on page 4). RAID configuration causing it to be defunct) Processor checkout Message Action Host BIST fail (level-informational;...
3. Remove or disconnect the following (one at a time) until you find the failure (power-on the computer and reconfigure each time). Any external devices Surge suppressor device (on the computer) Modem, printer, mouse, or non-IBM devices Each adapter Drives Memory modules (minimum requirement = 512 MB (2x256 MB DIMMs)) Note: Minimum operating requirements are: a.
Page 154
Hardware Maintenance Manual: xSeries 360 Type 8686...
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM server. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures.
This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Japanese v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
Page 160
Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 161
Statement 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
Page 162
Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
Page 163
Aqueça a mais de 100°C (212°F) v Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
Page 164
Instrução 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CUIDADO: Ao levantar a máquina, faça-o com segurança. Instrução 5 CUIDADO: Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação.
Page 170
Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
Page 171
Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même...
Page 172
Notice n° 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à l’intérieur de la machine.
Page 173
Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
Page 174
Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.
Page 175
Hinweis 4 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen.
Page 176
Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
Page 177
Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
Page 178
Avviso 4 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità. L’unità potrebbe disporre di più...
Page 184
Hardware Maintenance Manual: xSeries 360 Type 8686...
Page 185
Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
Page 186
PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
Page 187
≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.
References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
ServerProven, including but not limited to the implied warranties of merchantability and fitness for particular purpose. These products are offered and warranted solely by third parties. Trademarks The following terms are trademarks of the IBM Corporation in the United States, other countries, or both: Active PCI Predictive Failure Analysis...
Page 190
Hardware Maintenance Manual: xSeries 360 Type 8686...