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IBM pSeries 615 Model 6C3 User Manual
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IBM pSeries 615 Model 6C3 User Manual

IBM pSeries 615 Model 6C3 User Manual

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ERserver
pSeries 615 Model 6C3 and Model 6E3
User's Guide
SA38-0629-00

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Summary of Contents for IBM pSeries 615 Model 6C3

  • Page 1 ERserver pSeries 615 Model 6C3 and Model 6E3 User’s Guide SA38-0629-00...
  • Page 3 ERserver pSeries 615 Model 6C3 and Model 6E3 User’s Guide SA38-0629-00...
  • Page 4 A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas 78758-3493. To send comments electronically, use this commercial internet address: aix6kpub@austin.ibm.com. Any information that you supply may be used without incurring any obligation to you.

  • Page 5: Table Of Contents

    Contents Safety Notices ....... . . ix Rack Safety Instructions ......ix Electrical Safety .
  • Page 6 Service Processor Menus ......27 Accessing the Service Processor Menus Locally ....27 Accessing the Service Processor Menus Remotely .
  • Page 7 Set Privileged-Access Password ......69 View Error Log ....... . . 70 Setup Remote IPL (Initial Program Load) .
  • Page 8 Display Previous Diagnostic Results ......105 Display Resource Attributes ......105 Display Service Hints .
  • Page 9 Customizing the Modem Configuration Files ..... 156 IBM 7852-400 DIP Switch Settings ......157 Xon/Xoff Modems .
  • Page 10 Sample File modem_m1.cfg ......164 Sample File modem_z.cfg ......166 Sample File modem_z0.cfg .

  • Page 11: Safety Notices

    Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.

  • Page 12: Electrical Safety

    Electrical Safety Observe the following safety instructions any time you are connecting or disconnecting devices attached to the workstation. When using or servicing your system keep the following in mind: v The ac power interface connector is considered the main power disconnect device. v This system has redundant power supply capabilities, meaning that it has the capability of having two power supplies running simultaneously in the same system unit.

  • Page 13: Laser Safety Information

    CAUTION: All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation, user maintenance, or prescribed service conditions. Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than class 1 power levels.
  • Page 14 pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 15: Data Integrity And Verification

    Data Integrity and Verification IBM computer systems contain mechanisms designed to reduce the possibility of undetected data corruption or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures, power fluctuations or outages, or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure.
  • Page 16 pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 17: About This Book

    About This Book This book provides information about the pSeries 615 Model 6C3 and Model 6E3, specifically how to use the system, use diagnostics and service aids, and verify system operation. In this book, the pSeries 615 Model 6C3 and Model 6E3 are hereafter referred to as the ″system.″...
  • Page 18 v The RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems, order number SA38-0509, contains diagnostic information, service request numbers (SRNs), and failing function codes (FFCs). v The RS/6000 Eserver pSeries Adapters, Devices, and Cable Information for Multiple Bus Systems, order number SA38-0516, contains information about adapters, devices, and cables for your system.

  • Page 19: Ergonomic Information

    The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: v AIX v Eserver v IBM v PowerPC v pSeries Other company, product, and service names may be trademarks or service marks of others.
  • Page 20 xviii pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 21: Chapter 1. Reference Materials

    Chapter 1. Reference Materials Note: This document may contain references to the AIX operating system. If you are using another operating system, consult the appropriate documentation for that operating system. This document may describe hardware features and functions. While the hardware supports them, the implementation of these features and functions depends on support from the operating system.
  • Page 22 Using the System AIX Documentation Library Application Documentation The publications listed in this section are available online. To access the online books, visit our IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 23: Documentation Overview

    Documentation Overview This section provides descriptions and target audience information for the Eserver pSeries and AIX 5L documentation libraries. Some of the documentation may only be available in printed form or in softcopy form. Based on the documentation content, the books are divided into the following categories: Planning, Installing and Configuring, and Using the System.
  • Page 24 Table 2. Installing and Configuring Documentation Title Description Audience Type Hardware Installation Guide Provides information on how to install system System installer printed and hardware, cable the system, and verify softcopy operations. Planning for Partitioned-System Describes planning considerations for System printed and Operations partitioned systems, including information on...
  • Page 25 Table 3. Using the System Documentation Title Description Audience Type Hardware Management Provides information on how to install, configure, System printed and Console for pSeries Installation and use a Hardware Management Console administrators softcopy and Operations Guide (HMC). Logical partition (LPAR) tasks, such as configuring and managing partitions on multiple host servers, are included.
  • Page 26 pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 27: Chapter 2. Introducing The System

    Chapter 2. Introducing the System This chapter provides information about the system features of the pSeries 615 Model 6C3 and Model 6E3. The Model 6C3 is a rack mount system and the Model 6E3 is a deskside system. The pSeries 615 Model 6C3 and Model 6E3 have similar operational capabilities but are packaged differently.

  • Page 28: System Features

    System Features The Model 6C3 and Model 6E3 support many of the same features. The following figure shows the rear of the two system units. Both system units have the same layout from the rear. When the features are described in this section, the descriptions apply to both models. 4 5 6 Model 6C3 Model 6E3...

  • Page 29: Power Supplies

    2. The first optical device such as a CD ROM or DVD ROM can only be plugged into Bay #3. Bay #3 is the top slimline bay in a rack configuration. 3. Bay #2, the bottom slimline bay in a rack configuration, will accept a second optical device or the single, supported, floppy drive.
  • Page 30 Service Processor Reset Switch Resets the service processor into standby mode. The service processor reset switch is the pinhole located above the system reset button on the operator panel. v RJ-45 Serial port pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 31: Chapter 3. Using The System

    Chapter 3. Using the System This chapter provides information on how to start and use the system. Starting the System This section discusses the various ways to start the system. Starting the System without an HMC Attached To power on the system, perform the following steps in sequence. 1.

  • Page 32: Stopping The System

    indicators, also referred to as checkpoints, are visible on the operator panel display as the system power is turned on. The power LED on the system stops blinking and stays on, indicating the system power is The system unit is powered on through an internal system power control network (SPCN). When power is applied, the power LEDs on the system unit go from blinking to continuous This indicates that the system power levels are satisfactory.

  • Page 33: Reading The Operator Panel Display

    If the system is running Linux, typing the shutdown now -h command causes the system to shut down and power off. Check with the system administrator before using this command. If you cannot use this method, you can power off the system by pressing the power-on button on the operator panel or typing the appropriate command at the HMC.

  • Page 34: Operator Panel

    Operator Panel The following illustration shows the component location on the operator panel. Number Component Name Component Description Operator Panel Display Displays current status of system startup, or diagnostic information in the event of a hardware problem. Front Serial Connector (FS1) Serial port uses RJ-45 connector.

  • Page 35: Disturbance Or System Attention Led

    5. Select Deactivate LED. The associated system attention LED is turned off. For more information about the operator panel as it relates to the HMC, see the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590.

  • Page 36: Component Leds

    Component LEDs Individual LEDs are located on or near the failing components. The LEDs are located either on the component itself or on the carrier of the component (for example, memory card, fan, memory module, CPU). LEDs are either green or amber. Green LEDs indicate either of the following: v Electrical power is present.
  • Page 37 Unit Location Viewable Blink (FRU) Function Location Color Power and Packaging LEDs RAID Adapter Card External Amber Normal Identify Identify Card Chapter 3. Using the System...

  • Page 38: Using The Keyboards

    Using the Keyboards There are several keyboards available for the system. The keyboards have various keys that enter data and control the cursor location. The keyboards can be engraved for the languages of various countries. The functions of each keyboard depend on the software used. The character sets for the keyboards are contained and explained in the documentation for your operating system.

  • Page 39: Using The Three-Button Mouse

    Using the Three-Button Mouse The mouse is a hand-operated locating device. A three-button mouse is available for use with the system. Consult your application publication for the exact use of the three-button mouse. You can use the mouse to perform such functions as positioning a cursor, selecting items from a menu, or moving around in your document much easier and faster than if you used only the keyboard.
  • Page 40 Retaining Ring Ball Cavity 2. Remove the ball. 3. Inspect the ball for contaminants. Wipe it clean with a dry, lint-free cloth. 4. If the ball is dirty, wash it in warm, soapy water. Rinse and wipe the ball with a lint-free cloth until dry. 5.

  • Page 41: Using A 3.5-Inch Diskette Drive

    Using a 3.5-Inch Diskette Drive A 1.44 MB diskette drive is an optional feature for this system. Contact your sales representative before purchasing a diskette drive for this system. The 1.44 MB diskette drive can format, read, and write diskettes compatible with the following diskette drives: v 1.0 MB diskettes with 720 KB formatted data capacity v 2.0 MB diskettes with 1.44 MB formatted data capacity (High Density)

  • Page 42: Loading And Unloading The 3.5-Inch Diskette

    Loading and Unloading the 3.5-Inch Diskette To load a diskette into the drive, insert the diskette in the diskette drive with the labeled metal shutter first. Push the diskette into the drive until you hear a click. The click indicates that the diskette is securely in position in the drive.

  • Page 43: Front View Of Cd-Rom Drive

    Front View of CD-ROM Drive 1 Compact Disc Tray 2 Emergency Eject Hole 3 Load/Unload Button 4 Status Light 5 Volume Control 6 Headphone Jack Understanding the Status Lights The status lights indicate the operational status of the drive. The various conditions are as follows: If light is: Condition is: Drive is in standby mode with or without a disc loaded.

  • Page 44: Handling Compact Discs

    Handling Compact Discs Compact discs are high-density media that must be handled with care and kept clean to ensure that they remain readable. Use the following precautions to ensure reliability: v Hold the compact disc by the edges. Do not touch the surface of the compact disc. v To remove dust or fingerprints, wipe the compact disc from the center to the outside of the compact disc as shown, using a lint-free cloth.

  • Page 45: Loading A Compact Disc

    Loading a Compact Disc To load a compact disc into the drive, do the following: 1. Press the Load/Unload button to open the tray. The tray slides out of the drive. 2. Place the compact disc in the tray with the label facing up. 3.
  • Page 46 pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 47: Chapter 4. Using The Service Processor

    Chapter 4. Using the Service Processor Notes: 1. On some of the system management services (or service processor) screens, you will see the term LPAR, which is equivalent to the term logical partition. This system does not support logical partitions. 2.

  • Page 48: Accessing The Service Processor Menus Remotely

    – 0> indicates serial port 1 (S1) – 1> indicates serial port 2 (S2) v The HMC always displays a prompt of 0> Accessing the Service Processor Menus Remotely If your system has a modem connected to serial port 1 or serial port 2 and is configured for call-in (see “Modem Configuration Menu”...

  • Page 49: General User Menu

    General User Menu The menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general-access password, if one is set, to access this menu. GENERAL USER MENU 1.
  • Page 50 v The firmware copyright notice v The system name given to your system during setup You need the firmware version for reference when you either update or repair the functions of your service processor. The system name, an optional field, is the name that your system reports in problem messages. This name helps your support team (for example, your system administrator, network administrator, or service representative) to more quickly identify the location, configuration, and history of your system.
  • Page 51 Note: The information under the Service Processor Firmware heading in the following Main Menu illustration is example information only. Service Processor Firmware VERSION: 1F030521 Copyright 2003 IBM Corporation SYSTEM NAME MAIN MENU 1. Service Processor Setup Menu 2. System Power Control Menu 3.

  • Page 52: Service Processor Setup Menu

    Service Processor Setup Menu The following Service Processor Setup Menu is accessed from the Main Menu: SERVICE PROCESSOR SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Enabled 4. Start Talk Mode 5.

  • Page 53: Passwords

    Passwords Passwords can be any combination of up to eight alphanumeric characters. You can enter longer passwords, but the entries are truncated to include only the first eight characters. The privileged-access password can be set from service processor menus or from System Management Services (SMS) utilities (see Chapter 5, “Using System Management Services”, on page 67).
  • Page 54 v Change Privileged-Access Password Set or change the privileged-access password. It provides the user with the capability to access all service processor functions. This password is usually used by the system administrator or root user. v Change General-Access Password Set or change the general-access password. It provides limited access to service processor menus, and is usually available to all users who are allowed to power on the system, especially remotely.
  • Page 55 v Reset Service Processor If this option is selected, entering Y causes the service processor to reboot. v Reprogram Flash EPROM Menu This option requires a diskette drive to be installed in the system. If this option is selected, and no diskette drive is present in the system, the service processor will indicate Not Supported on the screen.
  • Page 56 The scan dump data are stored in the system control store. The size of the scan dump area is approximately 4 MB. During the scan log dump, A8xx (in the range A810 to A8FF) displays in the operator panel. The xx characters will change as the scan log dump progresses.

  • Page 57: System Power Control Menu

    The scan log dump content can be set to the following: 1 = As Requested The processor run-time diagnostics will select the contents of the dump file based on the type of error that occurs. This is the default. 2 = Optimum The dump will include the smallest amount of information to diagnose a hardware error.
  • Page 58 v Ring Indicate Power-On Menu RING INDICATE POWER-ON MENU 1. Ring indicate power-on : Currently Enabled 2. Number of rings: Currently 3 30. Refresh Modem Settings 98. Return to Previous Menu Note: Ring-indicate power-on is not available on serial port 1 when the system is connected to an HMC and a virtual terminal window is open providing a connection to the managed system.
  • Page 59 restart setting is defined, it can be set to respond to a major fault by restarting or by not restarting. See your operating system documentation for details on setting up operating system automatic restarts. The default value is No. – Enable supplemental restart policy - The default setting is Yes. When set to Yes, the service processor restarts the system when the system loses control as detected by service processor surveillance, and either: The Use OS-Defined restart policy is set to No.

  • Page 60: System Information Menu

    This selection is similar to Service Mode Boot from Saved List, except the system boots using the default boot list that is stored in the system firmware. This is normally used to try to boot customer diagnostics from the CD-ROM drive. Using this option to boot the system is the preferred way to run standalone diagnostics.
  • Page 61 v Read Service Processor Error Logs Displays error conditions detected by the service processor. Refer to “Service Processor Error Logs” on page 62 for an example of this error log. v Read System POST Errors This option should only be used by service personnel to obtain additional debug information. v Read NVRAM Displays Non Volatile Random Access Memory (NVRAM) content.
  • Page 62 The error status of each processor is indicated by AB, where B indicates the number of errors and A indicates the type of error according to the following: 1. Bring-up failure 2. Run-time non-recoverable failure 3. Run-time recoverable failure 4. Group integrity failure 5.
  • Page 63 When this option is selected, a menu displays. The following is an example of this menu: MEMORY CONFIGURATION/DECONFIGURATION MENU 77. Enable/Disable Memory Repeat Gard: Currently Enabled 78. Runtime Recoverable Error Repeat Gard: Currently Disabled 1. Memory card 98. Return to Previous Menu After you select the memory card option by entering 1, a menu displays, allowing the selection of a memory DIMM.
  • Page 64 To enable or disable runtime recoverable error repeat gard, use option 78 of the Memory Configuration/Deconfiguration Menu. The failure history of each DIMM is retained. If a DIMM with a history of failures is brought back online by disabling Repeat Gard, it remains online if it passes testing during the boot process. However, if Repeat Gard is enabled, the DIMM is taken offline again because of its history of failures.

  • Page 65: Language Selection Menu

    This menu displays the state of the processor subsystem disturbance/system attention LED. Use this menu to toggle the attention/fault LED between identify (blinking) and off. Option 1 is only available when the system is in the error state (the CEC is powered on and the service processor menus are available).

  • Page 66: Call-In/Call-Out Setup Menu

    LANGUAGE SELECTION MENU 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 98. Return to Previous Menu 99. Exit from Menus 0> Note: Your virtual terminal window must support the ISO-8859 character set to correctly display languages other than English. Call-In/Call-Out Setup Menu Note: The information in this section regarding the configuring of serial ports, and modems attached to those serial ports, applies only to the serial ports (S1 and S2) on the system backplane (location...

  • Page 67: Modem Configuration Menu

    v Telephone Number Setup Menu, see “Telephone Number Setup Menu” on page 48. v Call-Out Policy Setup Menu, see “Call-Out Policy Setup Menu” on page 50. v Customer Account Setup Menu, see “Customer Account Setup Menu” on page 50. v Call-Out Test tests the configuration after the modem is installed and configured correctly. Modem Configuration Menu Note: This option applies only to a modem attached to serial port 1 (S1) or serial port 2 (S2) on the CEC backplane.

  • Page 68: Serial Port Speed Setup Menu

    Serial Port Selection Menu 1. Serial Port 1 Call-Out: Currently Disabled NOT supported in LPAR mode 2. Serial Port 2 Call-Out: Currently Disabled NOT supported in LPAR mode 3. Serial Port 1 Call-In: Currently Disabled 4. Serial Port 2 Call-In: Currently Disabled 98.
  • Page 69 Telephone Number Setup Menu 1. Service Center Telephone Number: Currently Unassigned 2. Customer Administration Center Telephone Number: Currently Unassigned 3. Digital Pager Telephone Number: Currently Unassigned 4. Customer Voice Telephone Number: Currently Unassigned 5. Customer System Telephone Number: Currently Unassigned 98.

  • Page 70: Call-Out Policy Setup Menu

    Call-Out Policy Setup Menu Call out settings can be set using the following menu: CALL-OUT POLICY SETUP MENU 1. Call-Out policy (First/All): Currently First 2. Remote timeout, (in seconds): Currently 120 3. Remote latency, (in seconds): Currently 2 4. Number of retries: Currently 2 98.

  • Page 71: Call-Out Test Menu

    Call-out Test Menu Tests the configuration after the modem is installed and configured. In order for this test to execute successfully, at least one of the following numbers must be assigned: v Service center telephone number v Customer administration center telephone number v Digital pager telephone number Service Processor Parameters in Service Mode When the system is in service mode, the following service-processor parameters are suspended:...

  • Page 72: Service Processor Reboot/Restart Recovery

    Attention: Selecting fast IPL results in several diagnostic tests being skipped and a shorter memory test being run. Service Processor Reboot/Restart Recovery Reboot describes bringing the system hardware back up; for example, from a system reset or power-on. The boot process ends when control passes to the operating system process. Restart describes activating the operating system after the system hardware is reinitialized.
  • Page 73 Use OS-Defined restart policy - The default setting is no. This causes the service processor to refer to the OS Automatic Restart Policy setting and take action (the same action the operating system would take if it could have responded to the problem causing the restart). When this setting is no, or if the operating system did not set a policy, the service processor refers to enable supplemental restart policy for its action.

  • Page 74: System Firmware Updates

    Download the detailed instructions, as well as the latest flash images, from the following Web address: http://techsupport.services.ibm.com/server/mdownload2. Before doing a system firmware update, check the Web site for the latest code and images. Do not attempt a firmware update if you are unsure of the image you have, or of the procedure required for the update.

  • Page 75: Determining The Level Of Firmware On The System

    Note: This information may be superseded by information that is available on the following Web site. Always check the Web site for the latest images and instructions for checking the firmware level. The Web address is: http://www.rs6000.ibm.com/support/micro The firmware level is denoted by vFyymmdd, where: v = version number v F = the p615’s firmware designation...

  • Page 76: Updating System Firmware From The Service Processor Menus

    cd /usr/lpp/diagnostics/bin ./update_flash -f /tmp/fwupdate/3Fyymmdd.img Attention: Do not overlook the periods (.) in the commands shown above. AIX commands are case-sensitive. Type them exactly as shown. The firmware update is complete. If the system is running Linux, refer to the detailed instructions with the latest image that are provided on CORE or the Web You will be asked for confirmation to proceed with the firmware update and the required reboot.
  • Page 77 The eight-digit codes are as follows: Code Action A1FD 0000 System firmware has been corrupted and must be reflashed. A1FD 0001 Insert update diskette 1. A1FD 0002 Insert update diskette 2. A1FD 0003 Insert update diskette 3. A1FD 000n Insert update diskette n. Notes: 1.

  • Page 78: Configuring And Deconfiguring Processors Or Memory

    Configuring and Deconfiguring Processors or Memory All failures that crash the system with a machine check or check stop, even if intermittent, are reported as a diagnostic callout for service repair. To prevent the recurrence of intermittent problems and improve the availability of the system until a scheduled maintenance window, processors and memory DIMMs with a failure history are marked ″bad″...

  • Page 79: Run-Time Cpu Deconfiguration (Cpu Gard)

    During boot time, the service processor does not configure processors or memory DIMMs that are marked “bad.” If a processor or memory DIMM is deconfigured, the processor or memory DIMM remains offline for subsequent reboots until it is replaced or repeat gard is disabled. The repeat gard function also provides the user with the option of manually deconfiguring a processor or memory DIMM, or re-enabling a previously deconfigured processor or memory DIMM.

  • Page 80: Operating System Surveillance

    Operating System Surveillance Operating system surveillance provides the service processor with a means to detect hang conditions, as well as hardware or software failures, while the operating system is running. It also provides the operating system with a means to detect a service processor failure caused by the lack of a return heartbeat. Operating system surveillance is not enabled by default, allowing you to run operating systems that do not support this service processor option.

  • Page 81: Console Mirroring

    3. To call out before restart, set Call-out before restart to ENABLED from the Reboot/Restart Policy Setup menu. Note: Some modems, such as the IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem.

  • Page 82: Service Processor Error Logs

    Service Processor Error Logs The service processor error logs, an example of which follows, contain error conditions detected by the service processor. Error Log 1. 11/30/99 19:41:56 Service Processor Firmware Failure B1004999 Enter error number for more details. Press Return to continue, or ’x’ to return to menu. Press "C"...

  • Page 83: Lcd Progress Indicator Log

    LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types of entries that can appear in the log and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). LCD Progress Indicator Log B0FF 0539..17...

  • Page 84: Service Processor Operational Phases

    Service Processor Operational Phases This section provides a high-level flow of the phases of the service processor. SP Power Applied Pre-Standby Phase Standby Phase SP Menus Available Bring-Up Phase SMS Menus Available Run-time Phase Operating System Login Prompt Available Pre-Standby Phase This phase is entered when the system is connected to a power source.

  • Page 85: Bring-Up Phase

    The service processor menus are password-protected. Before you can access them, you need either the general user-password or privileged-user password. Service processor menus are available on ASCII terminals attached to the serial ports on the system, and on terminal emulators. On HMC-managed systems, service processor menus are also available on the HMC graphical user interface.
  • Page 86 pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 87: Chapter 5. Using System Management Services

    Chapter 5. Using System Management Services Use the system management services menus to view information about your system , and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. Note: On some of the system management services (or service processor) screens, you will see the term LPAR whidh is equivalent to the term logical partition.
  • Page 88 When there is more than one page of information to display, there are two additional navigation keys: Display the next page of the list. Display the previous page of the list. Note: The lowercase navigation key has the same effect as the uppercase key that is shown on the screen.

  • Page 89: Select Language

    Select Language Note: Your TTY must support the ISO-8859 character set to properly display languages other than English. This option allows you to change the language used by the text-based System Management Services menus. SELECT LANGUAGE 1. English 2. Francais 3.

  • Page 90: View Error Log

    View Error Log Use this option to view or clear your system’s error log. A menu similar to the following displays when you select this option. Error Log Date Time Error Code Location Entry 1. 01/04/96 12:13:22 25A80011 00-00 Entry 2. no error logged 1.

  • Page 91: Setup Remote Ipl (Initial Program Load)

    NIC Adapters Device Slot Hardware Address 10/100 Mbps Ethernet PCI Adapt Integ: U0.1-P1/E1 00096baeac10 IBM 10/100/1000 Base-TX PCI Integ: U0.1-P1/E2 0009cbce0fde ------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services...
  • Page 92 Adapter Configuration 10/100 Mbps Ethernet PCI Adapter II: U0.1-P1/E1 1. Speed, Duplex 2. Spanning Tree Enabled 3. Protocol ------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services ------------------------------------------------------------------------------------------- Type the number of the menu item and press Enter or Select a Navigation key: _ Selecting the Speed, Duplex option allows you to set the interface speed at which the card will run at half...

  • Page 93: Change Scsi Settings

    Protocol 10/100 Mbps Ethernet PCI Adapter II: U0.1-P1/E1 1. Standard <=== 2. IEEE802.3 ------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services ------------------------------------------------------------------------------------------- Type the number of the menu item and press Enter or Select a Navigation key: _ Select the ping test option from the network parameters menu to test an adapter’s network connection to a remote system.

  • Page 94: Select Boot Options

    Select Boot Options Use this menu to view and set various options regarding the installation devices and boot devices. 1. Select Install or Boot a Device 2. Select Boot Devices 3. Multiboot Startup ------------------------------------------------------------------------------------ Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services ------------------------------------------------------------------------------------...
  • Page 95 If option 1 is selected, the following menu is displayed: Select Device Type 1. Diskette 2. Tape 3. CD/DVD 4. IDE 5. Hard Drive 6. Network 7. None 8. List All Devices ------------------------------------------------------------------------------------ Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services ------------------------------------------------------------------------------------...
  • Page 96 If List All Devices is selected, a menu similar to the following displays, depending on the devices that are installed in the system: Select Device Device Current Device Number Position Name SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A8,0) SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A9,0) SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-Aa,0) None 5.

  • Page 97: Select Boot Devices

    Select Boot Devices Select this option to view and change the customized boot list, which is the sequence of devices read at startup. Configure Boot Device Order 1. Select 1st Boot Device 2. Select 2nd Boot Device 3. Select 3rd Boot Device 4.
  • Page 98 When a device type is selected, such as item 1, a Select Task menu will be displayed. The following is an example of that menu for a hard disk. Select Task SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A8,0) 1. Information 2. Set Boot Sequence: Configure as 1st Boot Device ------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu...

  • Page 99: Display Current Settings

    Display Current Settings This option displays the current setting of the customized boot list. An example of this menu, with one device in the boot list, follows. Current Boot Sequence 1. SCSI 18200 MB Harddisk (loc=U0.1-P1/Z1-A8,0) None None None None ------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu...

  • Page 100: Multiboot Startup

    Multiboot Startup Multiboot Startup toggles the multiboot startup flag, which controls whether the multiboot menu is invoked automatically on startup. Exiting System Management Services After you have finished using the system management services, type x (for exit) to boot your system. pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 101: Chapter 6. Using The Online And Standalone Diagnostics

    Chapter 6. Using the Online and Standalone Diagnostics The AIX diagnostics consist of online diagnostics and standalone diagnostics. Attention: The AIX operating system must be installed in a partition in order to run online diagnostics on that partition. If the AIX operating system is not installed, use the standalone diagnostic procedures. Online diagnostics, when they are installed, reside with AIX in the file system.

  • Page 102: Identifying The Terminal Type To The Diagnostics

    Identifying the Terminal Type to the Diagnostics When you run diagnostics, you must identify which type of terminal you are using. If the terminal type is not known when the FUNCTION SELECTION menu is displayed, the diagnostics do not allow you to continue until a terminal is selected from the DEFINE TERMINAL option menu.
  • Page 103 8. Select Power On. 9. Select the Power on Diagnostic Stored Boot list option (refer to “Full System Management Tasks” in the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590, for more information on full system partitions).

  • Page 104: Concurrent Mode

    Note: If you are unable to load the diagnostics to the point when the DIAGNOSTIC OPERATING INSTRUCTIONS display, go to “Using the HMC to Load the Standalone Diagnostics from CD-ROM” on page 128. Running the Online Diagnostics with No HMC Attached Online diagnostics can be loaded by booting from a hard file in the custom boot list by pressing the numeric 6 key on the keyboard.

  • Page 105: Running The Online Diagnostics In Concurrent Mode

    The diag command is then used to invoke the diagnostic controller so you can run the diagnostics. After the diagnostic controller is loaded, follow the normal diagnostic instructions. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation. The AIX Documentation CD contains the base set of publications for the operating system, including system-management and end-user documentation.

  • Page 106: Standalone Diagnostic Operation

    1. Stop all programs including the AIX operating system (get help if needed). 2. Remove all tapes, diskettes, and CD-ROMs. 3. Power off the pSeries 650 (refer to Full System Management Tasks in the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590.

  • Page 107: Running Standalone Diagnostics From A Network Installation Management (Nim) Server

    Registering a client on the NIM server v Enabling a client to run diagnostics from the NIM server Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation. The AIX Documentation CD contains the base set of publications for the operating system, including system-management and end-user documentation.

  • Page 108: Booting Standalone Diagnostics From The Nim Server On A System With An Hmc Attached

    In a partitioned system, make the CD-ROM drive available to the partition used to run standalone diagnostics (refer to the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590 for more information). Verify with the system administrator and system users using that partition that all applications on that partition must be stopped, and that the partition will be rebooted.

  • Page 109: Booting Standalone Diagnostics From The Nim Server On A System With No Hmc Attached

    Booting Standalone Diagnostics from the NIM Server on a System with No HMC Attached Chapter 6. Using the Online and Standalone Diagnostics...
  • Page 110 pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 111: Chapter 7. Introducing Tasks And Service Aids

    Chapter 7. Introducing Tasks and Service Aids The AIX Diagnostic Package contains programs that are called Tasks. Tasks can be thought of as performing a specific function on a resource; for example, running diagnostics or performing a service aid on a resource. Note: Many of these programs work on all system model architectures.

  • Page 112: Add Resource To Resource List

    v Display or Change Bootlist v Display or Change Diagnostic Run Time Options v Display Previous Diagnostic Results v Display Resource Attributes v Display Service Hints v Display Software Product Data v Display System Environmental Sensors v Display Test Patterns v Display USB Devices v Download Microcode v Fibre Channel RAID Service Aids...

  • Page 113: Analyze Adapter Internal Log

    Note: Do not use this task to install code or to change the configuration of the system. This task is intended to view files, configuration records, and data. Using this service aid to change the system configuration or install code can produce unexplained system problems after exiting the diagnostics. Analyze Adapter Internal Log The PCI RAID adapter has an internal log that logs information about the adapter and the disk drives attached to the adapter.
  • Page 114 Hard files can be connected either to a SCSI adapter (non-RAID) or a PCI SCSI RAID adapter. The usage and criteria for a hard file connected to a non-RAID SCSI adapter are different from those for a hard file connected to a PCI SCSI RAID adapter. Certify Media can be used in the following ways: v Certify Diskette This selection enables you to verify the data written on a diskette.
  • Page 115 v Format and/or Erase Hardfile Attached to a Non-RAID SCSI Adapter Attention: The following commands will change the content of the hardfile. Be sure to back up data prior to running the command, and take care in choosing the hardfile upon which you run this task. –...

  • Page 116: Change Hardware Vital Product Data

    This task can be run directly from the AIX command line. See the command syntax: diag -c -d deviceName -T "format [-s* fmtcert | erase -a {read | write}] [-F]* Flag Description fmtcert Formats and certifies the disk. erase Overwrites the data on the disk. Available in no-console mode only.

  • Page 117: Configure Isa Adapter

    Configure ISA Adapter This task uses SMIT to identify and configure ISA adapters on systems that have an ISA bus and adapters. Diagnostic support for ISA adapters not shown in the list may be supported from a supplemental diskette. You can use the Process Supplemental Media task to add ISA adapter support from a supplemental diskette.

  • Page 118: Configure Remote Maintenance Policy

    v Enable Unattended Start Mode (1=Yes, 0=No) When enabled, ’Unattended Start Mode’ allows the system to recover from the loss of ac power. If the system was powered-on when the ac loss occurred, the system reboots when power is restored. If the system was powered-off when the ac loss occurred, the system remains off when power is restored.

  • Page 119: Configure Ring Indicate Power-On Policy

    This is the number for a telephone near the system, or answered by someone responsible for the system. This is the telephone number left on the pager for callback. v Customer System Phone Number This is the number to which your system’s modem is connected. The service or administration center representatives need this number to make direct contact with your system for problem investigation.

  • Page 120: Configure Scan Dump Policy

    Configure Scan Dump Policy Configure Scan Dump Policy allows the user to set or view the scan dump policy (scan dump control and size) in NVRAM. Scan Dump data is a set of chip data that the service processor gathers after a system malfunction.

  • Page 121: Delete Resource From Resource List

    The Standalone Diagnostic Package Configuration Diskette allows the following to be changed from the console: v Default refresh rate for a low function terminal (LFT) The refresh rate used by the standalone diagnostic package is 60 Hz. If the display’s refresh rate is 77 Hz, set the refresh rate to 77.

  • Page 122: Display/Alter Sector

    To prevent problems that can occur when running this service aid from disk, it is suggested that this service aid be run, when possible, from the diagnostics that are loaded from removable media. Display/Alter Sector Note: Use caution when you use this service aid because inappropriate modification to some disk sectors can result in the total loss of all data on the disk.

  • Page 123: Display Microcode Level

    Display Microcode Level This task is used to display the microcode or firmware levels of currently installed resources. When the sys0 resource is selected, the task displays the levels of both the system firmware and service processor firmware. sys0 may not be available in all cases. You can display the current level of the microcode on an adapter, the system, or a device by using the AIX diag command.
  • Page 124 This option allows the user to turn on or off displaying the DIAGNOSTIC MODE SELECTION MENU (the default is on). v Run Tests Multiple Times This option allows the user to turn on or off, or specify a loop count, for diagnostic loop mode (the default is off).

  • Page 125: Display Previous Diagnostic Results

    Display Previous Diagnostic Results Note: This service aid is not available when you load the diagnostics from a source other than a hard disk drive or a network. This service aid allows a service representative to display results from a previous diagnostic session. When the Display Previous Diagnostic Results option is selected, the user can view up to 25 no trouble found (NTF) and service request number (SRN) results.

  • Page 126: Display System Environmental Sensors

    Display System Environmental Sensors This service aid displays the environmental sensor information for the system. The information displayed is the sensor name, physical location code, literal value of the sensor status, and the literal value of the sensor reading. The sensor status can be any one of the following: v Normal - The sensor reading is within the normal operating range.

  • Page 127: Display Test Patterns

    3 0 11 87 P1 9001 0 11 2345 F1 9004 0 11 2 V1 9004 1 9 2 V2 3. Return the status of sensor 9004, index 1: /usr/lpp/diagnostics/bin/uesensor -t 9004 -i 1 4. Return the value of sensor 9004, index 1: /usr/lpp/diagnostics/bin/uesensor -t 9004 -i 1 -v Display Test Patterns This service aid provides a means of adjusting system display units by providing test patterns that can be displayed.

  • Page 128: Download Microcode To Disk Drive Attached To A Pci Scsi Raid Adapter

    2. If the source is diskette, the diskette must be in a backup format and the image stored in the /etc/microcode directory. See the following command syntax for a PCI-X Adapter: diag -c -d device_name -T "download [-s {/etc/microcode|diskette}] [-l {latest|previous}] [-f]" Flag Description No console mode.

  • Page 129: Download Microcode To Disk Attached To Pci Scsi Adapter

    Flag Description No console mode. Run without user interaction Device selected, for example, cd0. Source of the new microcode. The default is /etc/microcode. Level of microcode image to be installed. Latest in default Install the microcode on the device even if the current level is unavailable on the source. Download Microcode to Disk Attached to PCI SCSI Adapter See following command syntax for a disk drive attached to a PCI SCSI adapter: diag [-c] -d hdiskX -T "download [-s {/etc/microcode|diskette}]...

  • Page 130: Fibre Channel Raid Service Aids

    When the command is used without the -s flag, the current state of the indicator is displayed as normal or attention. When teh command is used without the -l flag, the Primary Enclosure resource is used. Use the -l flag only in systems that have more than one fault indicator. Note: See also the “Identify and System Attention Indicators”...

  • Page 131: Format Media

    Format Media This task allows the selection of diskettes, hardfiles, or optical media to be formatted. Each selection is described below. Hardfile Attached to SCSI Adapter (non-RAID) v Hardfile Format Writes all of the disk. The pattern written on the disk is device-dependent; for example some drives may write all 0s, while some may write the hexadecimal number 5F.

  • Page 132: Hardfile Attached To Pci Scsi Raid Adapter

    This task can be run directly from the AIX command line. See the command syntax: diag -c -d deviceName -T "format [-s* fmtcert | erase -a {read | write}] [-F]" Flag Description fmtcert Formats and certifies the disk. Available in no-console mode only. Force the disk erasure even if all blocks cannot be erased due to errors accessing grown defect map.

  • Page 133: Generic Microcode Download

    To use the SNAP task, select Gather System Information from the task list. You can select which components you want to collect information for, and where to store the data (hard disk or removable media). Generic Microcode Download The Generic Microcode Download service aid provides a means of executing a genucode script from a diskette or tape.
  • Page 134 The List PCI Hot Plug Slots function lists all PCI hot-plug slots. Empty slots and populated slots are listed. Populated slot information includes the connected logical device. The slot name consists of the physical location code and the description of the physical characteristics for the slot. The Add a PCI Hot Plug Adapter function is used to prepare a slot for the addition of a new adapter.

  • Page 135: Scsi Hot Swap Manager

    SCSI Hot Swap Manager This task was known as ″SCSI Device Identification and Removal″ or ″Identify and Remove Resources″ in previous releases. This task allows the user to identify, add, remove, and replace a SCSI device in a system unit that uses a SCSI Enclosure Services (SES) device. The following functions are available: v List the SES Devices v Identify a Device Attached to an SES Device v Attach a Device to an SES Device...

  • Page 136: Raid Hot Plug Devices

    Specifies the task to run. RAID Hot Plug Devices This task allows the user to identify, or remove a RAID device in a system unit that uses a SCSI Enclosure Services (SES) device. The following subtasks are available: v Normal v Identify v Remove The Normal subtask is used to return a RAID hot plug device to its normal state.

  • Page 137: Identify And System Attention Indicators

    Identify and System Attention Indicators Note: Prior to Diagnostics version 5.1.0.35, this task may also have been known as the System Identify Indicator or Identify Indicators task. This task is used to display or set the Identify Indicators and the single system attention indicator on the systems that support this function.

  • Page 138: Periodic Diagnostics

    Periodic Diagnostics This selection provides a tool for configuring periodic diagnostics and automatic error log analysis. You can select a hardware resource to be tested once a day, at a user-specified time. Hardware errors logged against a resource can also be monitored by enabling automatic error log analysis.

  • Page 139: Run Exercisers

    Run Exercisers The Run Exercisers task provides a tool to troubleshoot intermittent system problems, to test hardware, and to verify replacement parts. When AIX error logging is enabled, the Run Error Log Analysis task can be used to analyze errors after the exerciser completes. Hardware errors are logged in the AIX Error Log. Miscompares and recoverable errors are not reported.

  • Page 140: Abbreviations

    Acknowledge an error Back one page Toggle between cycle count and last error View the AIX error log Page forward one page Return to Main Menu Refresh screen Enable or disable beep on error Exit system exerciser Abbreviations The following list describes abbreviations used in the exerciser reports. Acronym Description Continue on error (use number to select).

  • Page 141: Floating Point Exerciser

    v CD-ROM device v Test Disc P/N 81F8902 Floating Point Exerciser The floating point exerciser is labeled procx, where x is the number of the processor containing the floating point unit. The exerciser performs load/store and arithmetic operations using floating point registers and instructions.

  • Page 142: Scsi Raid Physical Disk Status And Vital Product Data

    When the adapter is selected, the SCSI Bus Address Selection menu displays. Use this menu to enter the address to transmit the SCSI Inquiry Command. After the address is selected, the SCSI Bus Test Run menu displays. Use this menu to transmit the SCSI Inquiry Command by pressing Enter.

  • Page 143: Spare Sector Availability

    utape [-h | -?] [-d device] [-n | -l | -t] utape -c -d device [-v] {-n | {-l | -t} { -D | -f [ filename]}} Flag Description Run the service aid without displaying menus. The return code indicates success or failure. The output is suppressed except for the usage statement and the numeric value for hours since cleaning (if -n and -D flags are used).

  • Page 144: Update System Or Service Processor Flash

    This task invokes the SMIT Update Software by Fix (APAR) task. The task allows the input device and APARs to be selected. You can install any APAR using this task. Update System or Service Processor Flash This selection updates the system or service processor flash. Look for additional update and recovery instructions with the update kit.

  • Page 145: 7135 Raidiant Array Service Aid

    Forces the update_flash command to update the flash EPROM and reboot the system without asking for confirmation. 7135 RAIDiant Array Service Aid The 7135 RAIDiant Array service aids contain the following functions: v Certify LUN Reads and checks each block of data in the logical unit number (LUN). If excessive errors are encountered, the user is notified.
  • Page 146 pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 147: Chapter 8. Verifying The Hardware Operation

    To run the online diagnostics in service mode from the boot hard disk, do the following from the HMC: 1. Select Server and Partition. 2. Select Partition Management. For more information about full system partitions, refer to the IBM Hardware Management Console for pSeries Installation and Operations Guide. From the HMC, select Server Management.

  • Page 148: Using The Hmc To Load The Standalone Diagnostics From Cd-Rom

    1. Stop all programs, including the AIX operating system (get help if needed). 2. Remove all tapes, diskettes, and CD-ROMs. 3. Power off the pSeries 650 (refer to the IBM Hardware Management Console for pSeries Installation and Operations Guide, for more information).

  • Page 149: Loading The Standalone Diagnostics On A System Without An Hmc Attached

    Loading the Standalone Diagnostics on a System without an HMC Attached To run the standalone diagnostics in service mode from the boot hard disk, do the following: 1. Stop all programs including the AIX operating system (get help if needed). 2.
  • Page 150 This completes the system verification. If the server passed all the diagnostic tests, the verification process is complete and your server is ready to use. If you received an error code, record the code and go to the Eserver pSeries 650 Service Guide. pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 151: Chapter 9. Hardware Problem Determination

    (FRUs) are needed to restore the system to correct operation. Step 1. Considerations before Running This Procedure Note: See the IBM Hardware Management Console for pSeries Installation and Operations Guide to find the key sequences you need for your Hardware Management Console for pSeries (HMC) virtual terminal window to respond to the diagnostic programs.
  • Page 152 Step 3 Determine if the partition is accepting commands. Is the operating system accepting commands? Run standalone diagnostics. Go to “Step 15” on page 136. Go to “Step 4”. Step 4 Diagnostic tests can be run on many resources while the operating system is running. However, you can obtain more extensive problem isolation by running online diagnostics in service mode.
  • Page 153 Step 6 This step loads online diagnostics in service mode. 1. Reboot the system. 2. At the SMS menu, press the numeric 6 key on the keyboard to indicate that diagnostics are to be loaded. 3. Type the requested passwords. 4.
  • Page 154 Step 10 There is a problem with the keyboard. Go to the problem-determination documentation for this type of terminal. For more information, refer to the Hardware Management Console for pSeries Maintenance Guide. Step 11 1. If the terminal type has not been defined, use the Initialize Terminal option on the Function Selection menu to initialize the operating system environment before you can continue with the diagnostics.
  • Page 155 Step 12 Did the Diagnostic Selection Menu display? If Problem Determination was selected from the Diagnostic Mode Selection menu, and if a recent error has been logged in the error log, the diagnostics automatically begin testing the resource. Follow the displayed instructions. v If the No Trouble Found screen is displayed, press Enter.
  • Page 156 Step 15 This step loads the standalone diagnostics. 1. If you are running one or more logical partitions, reboot the partition. Note: Standalone diagnostics may be run with a CD-ROM or from a NIM server. If run from CD-ROM, the CD-ROM drive must be made available to the partition upon which you want to run standalone diagnostics.

  • Page 157: Problem Determination When Unable To Load Diagnostics

    Problem Determination When Unable to Load Diagnostics Use the following procedure to obtain an error code. The service organization uses the error code to determine which field replaceable units (FRUs) are needed to restore the system to correct operation. Step 1 Are the online diagnostics installed on this system? Go to “Step 3”...
  • Page 158 Step 3 This step attempts to load the standalone diagnostics. 1. Reboot the partition. Note: Standalone diagnostics may be run with a CD-ROM or from a NIM server. If run from CD-ROM, the CD-ROM drive must be made available to the partition upon which you want to run standalone diagnostics.
  • Page 159 Symptom Action The system stopped and an indicator is displayed on the system If the indicator represents: console and an eight-digit error code is not displayed. v A keyboard: record error code M0KBD000 and report the problem to the service organization. v Memory: record error code M0MEM002 and report the problem to the service organization.
  • Page 160 Step 5 The diagnostics loaded correctly. Go to “Problem Determination Using the Standalone or Online Diagnostics” on page 131. Step 6 There is a problem with the keyboard. Go to the problem-determination documentation for this type of terminal. For more information, refer to the Hardware Management Console for pSeries Maintenance Guide.

  • Page 161: Appendix A. Environmental Notices

    For information on disposal of batteries, contact your local waste disposal facility. In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment.

  • Page 162: Acoustical Noise Emissions

    Acoustical Noise Emissions The equivalent continuous A-weighted sound pressure level at workstations (emission sound pressure level at the 1-meter bystander positions) does not exceed 70 dB(A). Declared Acoustical Noise Emissions Product Declared A-Weighted Sound Power Level, Declared A-Weighted Sound Pressure Configuration LWAd (B) Level, <LpAm>(dB) at 1 meter Bystander...

  • Page 163: Appendix B. Notices

    Appendix B. Notices This information was developed for products and services offered in the U.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services currently available in your area.
  • Page 164 pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 165: Appendix C. General Attributes Required When Using A Tty Terminal

    Appendix C. General Attributes Required When Using a TTY Terminal The following general attributes are the default settings for the diagnostic programs. Be sure your terminal is set to these attributes. Note: Set these attributes before the diagnostic programs are loaded. 3151 /11/31/41 3151 /51/61...

  • Page 166: Additional Communication Attributes

    Additional Communication Attributes The following communication attributes are for the 3151, 3161, and 3164 terminals. 3151/11 Communication Setup /31/41) 3151 /51/61, 3161 /3164 Attributes Settings Settings Settings Description Operating mode Echo Echo Echo Data entered from the keyboard on the terminal is sent to the system unit for translation and then sent back to the display screen.

  • Page 167: Additional Printer Attributes

    3151/11 Keyboard Setup /31/41 3151 /51/61 3161 /3164 Attributes Settings Settings Settings Description New line The Return key generates the carriage return (CR) and the line feed (LF) characters. The line turnaround occurs after the CR and LF characters are generated.
  • Page 168 pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 169: Appendix D. Service Processor Setup And Test

    Appendix D. Service Processor Setup and Test For your convenience, an example of a basic service processor setup checklist is included here. Your setup may include more or fewer of the available features, so you can adjust this checklist for your own application so that it is helpful to you.

  • Page 170: Testing The Setup

    Testing the Setup This section contains sample testing procedures to help ensure that your setup is working. These tests include communicating with the server operating system. Before you start, ensure that the necessary serial port(s) is configured. If you need assistance, refer to “Serial Port Configuration”. The server should be powered off as a result of the “Service Processor Setup Checklist”...
  • Page 171 If no serial ports are configured, none are listed. If you want to configure serial ports that are not listed, continue with the remaining steps. 3. Identify the serial port(s) with the modem(s). 4. Type smit tty 5. Select add tty 6.
  • Page 172 pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 173: Appendix E. Modem Configurations

    Appendix E. Modem Configurations The service processor is designed to place little demand on an attached modem, thereby increasing the setup and connection success rates. Sample Modem Configuration Files This appendix contains information about several sample modem configuration files that either work directly with your modem or provide a good starting point for a custom setup.

  • Page 174: Configuration File Selection

    If Yes, use modem configuration file modem_m0.cfg and go to step 7. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Switch Settings” on page 157 for the correct switch settings.

  • Page 175: Examples For Using The Generic Sample Modem Configuration Files

    See your modem manual for more information. Some modems, such as the IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they return an error message when they do not get the expected response from another modem.

  • Page 176: Customizing The Modem Configuration Files

    Customizing the Modem Configuration Files You can create your own modem configuration files or modify the samples provided. After you customize your modem configuration files, you must access them through the Configure Remote Maintenance Policy Service Aid rather than from the service processor menus. Note: If you have already set up your serial ports, line speeds, authorizations, and telephone numbers from the service processor menus, use the service aid to specify your customized modem configuration files.

  • Page 177: Ibm 7852-400 Dip Switch Settings

    IBM 7852-400 DIP Switch Settings If you are using a 7852-400 modem to enable service processor communications, for proper operation, the dual inline package (DIP) switches must be set according to the following table: Switch Position Function Force DTR Flow Control &E4...

  • Page 178: Ring Detection

    Ring Detection Most modems produce an interrupt request each time they detect a ring signal. Some modems generate an interrupt only on the first ring signal that they receive. AT&T DataPort 2001 is an example of such a modem. The service processor uses the ring interrupt request to count the number of rings when Ring Indicate Power-On (RIPO) is enabled.

  • Page 179: Transfer Of A Modem Session

    Transfer of a Modem Session Because many modem command variations exist, the sample modem configuration files located at the end of this appendix have been written to capture the largest number of workable modem settings. The modem command &Dn (where n is a number) generally sets the modem response to the Data Terminal Ready (DTR) signal from the server’s serial port.

  • Page 180: Recovery Strategy

    Recovery Strategy The recovery strategy consists of making two calls to establish a remote session. This solution is the easiest to implement and allows more freedom for configuring your server’s serial ports. To set up a remote terminal session, dial into the service processor and start the system. After the operating system is loaded and initialized, the connection will be dropped.

  • Page 181: Modem Configuration Sample Files

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # The modem has configuration switches. They should be set to the # factory default settings, except switches 11 and 12.
  • Page 182 "19\r" or "13\r" or "12\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # Separate from previous data. send "+++" # Assure command mode. delay 2 # Allow mode switching delay. send "ATH0T\r" # Set modem switch-hook down # (i.e., hang up).
  • Page 183 expect "0\r" or "OK\r\n" timeout 2 # Confirm commands successful. send "ATV0S0=0\r" # Numeric response code # Auto Answer OFF expect "0\r" timeout 2 # Confirm commands successful. done error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Appendix E.

  • Page 184: Sample File Modem_M1.Cfg

    Sample File modem_m1.cfg # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 # FUNCTIONS: Modem configuration file specifically for IBM 7857-017 modem with # Auto-Reliable feature. This feature must be turned off for Catcher calls. # This example uses the AT&F reset command to choose the factory defaults.
  • Page 185 send "ATE0Q1\r" # Initialize modem: Echo OFF, # Disable responses. ignore "0\r" timeout 1 done condin: send "AT&F*E0E0\r" # Reset to factory defaults. # *E0=data compression disabled # E0=echo disabled ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "AT#F0*Q2\r"...

  • Page 186: Sample File Modem_Z.cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 187 done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # Separate from previous data. send "+++"...
  • Page 188 error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done pSeries 610 Model 6C3 and Model 6E3 User’s Guide...

  • Page 189: Sample File Modem_Z0.Cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 190 timeout 60 done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # Separate from previous data. send "+++"...
  • Page 191 done # RI Power On enabled. error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Appendix E. Modem Configurations...

  • Page 192: Sample File Modem_F.cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 193 connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "A/" # Repeat the previous command.

  • Page 194: Sample File Modem_F0.Cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 195 # Following are common responses from a wide range of modems: # 16, 15, 12, 10, 5 and 1 are connection responses. Add others as required. # 7=busy; 6=no dial tone; 4=error; 3=no carrier; 2=ring; 0=OK # PROGRAMMING NOTE: No blanks between double quote marks ("). condout: send "AT&F0Q0T\r"...

  • Page 196: Sample File Modem_F1.Cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 197 ICDelay 1 DefaultTO 10 CallDelay 120 # AT Attention Code Inserts delay in dialing commands # &F1 Reset. Restore profile 1 Q0 Turn on responses # E0 Turn echo off Turn off responses # V0 Use numeric responses S0=0 Automatic answer inhibit # +++ Escape to command mode S0=2 Answer on second ring # H0 Hang-up...
  • Page 198 ignore "0\r" or "OK\r" timeout 2 # Ignore modem response. send "ATE0Q1\r" # Initialize modem: Echo OFF, # Disable responses. ignore "0\r" timeout 1 done condin: send "AT&F1Q0T\r" # Reset modem. Select profile 1 ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "ATE0T\r"...

  • Page 199: Index

    Index Numerics deconfigure (continued) processor 58 3.5-inch diskette drive diaggetrto command 104 using 21 diagnostic run-time 7135 RAIDiant array 125 change 104 7318 server service aid 125 display 104 diagnostics considerations 81 loading 86, 128, 129 accessing information xv online 82 acoustical concurrent mode 84, 85 noise...
  • Page 200 features (continued) LEDs (continued) operator panel 9 component 16 power supply 9 disturbance 15 firmware 55 lights level 55 status update 55 understanding 23 firmware updates loading system 54 online diagnostics 127 flash SK-NET FDDI firmware 110 standalone diagnostic 128 local area network service aid 117 log repair action service aid 117 general user menu 29...
  • Page 201 problem determination (continued) using standalone diagnostics 131 network service aid 117 processor NIM server configure 58 configuration 87 deconfigure 58 client 88 processor configuration/deconfiguration menu 41 standalone diagnostics 87 processors 8 noise product disposal 141 emissions 142 publications accessing xv online xv, 2 online diagnostics concurrent mode 84, 85...
  • Page 202 Service Aids (continued) service processor (continued) display firmware device node information 102 privileged user menus 29 display hardware error report 102 procedures in service mode 51 display hardware VPD 102 processor configuration/deconfiguration menu 41 display microcode level 107 reboot/restart policy setup menu 38 display or change diagnostic run-time options 103 reboot/restart recovery 52 display previous diagnostic results 105...
  • Page 203 system information menu 40 system management services 67 boot devices select 77 boot options, select 74 error log view 70 exiting SMS 80 IPL, remote setup 71 IPL, setup 71 multiboot startup 80 password change options 69 privileged-access 69 SCSI settings, change 73 select console 73 select language 69 settings...
  • Page 204 pSeries 610 Model 6C3 and Model 6E3 User’s Guide...
  • Page 205 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 206 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line SA38-0629-00 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 208 Printed in U.S.A. May 2003 SA38-0629-00...

This manual is also suitable for:

Pseries 615 model 6e3

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