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IBM Netfinity 6000R User Reference Manual
IBM Netfinity 6000R User Reference Manual

IBM Netfinity 6000R User Reference Manual

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Summary of Contents for IBM Netfinity 6000R

  • Page 1 ® ® Netfinity 6000R User’s Reference SC19-K081-10...
  • Page 3 ® ® Netfinity 6000R User’s Reference SC19-K081-10...
  • Page 4 © COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2000. All rights reserved. Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
  • Page 7: Table Of Contents

    Notices used in this book ......3 What your Netfinity 6000R offers ....3 Chapter 6.Installing options .
  • Page 8 Warranty Statements......185 IBM Statement of Limited Warranty for United States, IBM® Netfinity® 6000R User’s Reference...
  • Page 9: Safety

    Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen. Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information. Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen. Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni sulla sicurezza. © Copyright IBM Corp. 2000...
  • Page 10 Antes de instalar este produto, leia o folheto Informações sobre Segurança. Перед установкой продукта прочтите брошюру по технике безопасности (Safety Information). Antes de instalar este producto, lea la Información de Seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. viii IBM® Netfinity® 6000R User’s Reference...
  • Page 11 Statement 1 Danger Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 12 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 13 Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 14 IBM® Netfinity® 6000R User’s Reference...
  • Page 15: Chapter 1.Introducing The Ibm Netfinity

    Your IBM Netfinity 6000R server comes with a three-year limited warranty and IBM Server Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date information about your server model and other IBM server products at the following World Wide Web address: http://www.ibm.com/pc/us/netfinity/...
  • Page 16 Maximum: Three — Minimum: 0.08kVA Redundant cooling: — Maximum: 0.52 kVA Six hot-swap fans Video: • S3 video controller • Compatible with SVGA and VGA • 8 MB video memory Table 1. Features and Specifications IBM® Netfinity® 6000R User’s Reference...
  • Page 17: Notices Used In This Book

    The server comes standard with one 270-watt power supply. Install three 270- watt power supplies to ensure redundancy and hot-swap capability for a typical configuration. (See “Chapter 6. Installing options,” on page 61 for instructions.) • Large system memory Chapter 1. Introducing the IBM Netfinity 6000R...
  • Page 18 Note: The latest level of basic input/output system (BIOS) for your server is also available through the World Wide Web and the IBM Bulletin Board System (BBS). Refer to “Chapter 7. Solving problems,” on page 117 for the appropriate World Wide Web addresses and bulletin-board telephone numbers.
  • Page 19: Reliability, Availability, And Serviceability

    Management Processor microcode • Wake on LAN™ capability • Windows NT failover support • Alert on LAN™ capability • Backup BIOS switching under the control of the service processor • Built-in, menu-driven EEPROM-based diagnostics Chapter 1. Introducing the IBM Netfinity 6000R...
  • Page 20: Start Your Server

    • The Netfinity Advanced System Management Processor also can turn on the server. 1.Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls. IBM® Netfinity® 6000R User’s Reference...
  • Page 21 Hard disk drive activity light (green) status light (amber) Reset button Hard-disk drive activity light: Each hot-swap drive has a hard-disk drive activity light. When this green light is flashing, the drive is being accessed. Chapter 1. Introducing the IBM Netfinity 6000R...
  • Page 22: Information Panel

    Hard-disk drive status light: Each hot-swap drive has a hard-disk drive status light. When this amber light is on continuously, the drive has failed. If an optional IBM ServeRAID® adapter is installed in the server, when the light flashes slowly (one flash per second), the drive is being rebuilt.
  • Page 23 System error: This amber light is on when a system error occurs. A light on the diagnostic LED panel will also be on to further isolate the error. (For more information, see “Chapter 7. Solving problems,” on page 117.) Chapter 1. Introducing the IBM Netfinity 6000R...
  • Page 24 IBM® Netfinity® 6000R User’s Reference...
  • Page 25: Chapter 2.Arranging Your Workspace

    Your server and monitor produce heat. Your server has one or more fans that pull in fresh air and force out hot air. The monitor lets hot air escape through vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage. © Copyright IBM Corp. 2000...
  • Page 26: Electrical Outlets And Cable Lengths

    Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, refer to the power cord information in this on-line publication. IBM® Netfinity® 6000R User’s Reference...
  • Page 27: Chapter 3.Configuring Your Server

    ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM Netfinity servers. You can use these CDs during the initial installation of your server to configure the server hardware and simplify your network operating system installation. The ServerGuide CDs also contain a collection of application programs, which you can install after your server is up and running.
  • Page 28: Choices Available From The Configuration/Setup Main

    From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the following: IBM Netfinity Setup - © IBM Corporation 1998 Configuration/Setup Utility • System Summary •...
  • Page 29 — System Card Data Select this choice to view vital product data (VPD) for some server components. • Devices and I/O Ports Select this choice to view or change the assignments for devices and input/output ports. This choice appears only on the full Configuration/Setup Utility main menu.
  • Page 30 — Core Chipset Control Select this choice to modify settings that control features of the core chip set on the system board. Attention: Do not make changes here unless directed to do so by an IBM authorized service representative. — PCI Slot/Device Information Select this choice to view and identify system resources used by PCI devices.
  • Page 31 PCI Device Control allows you to enable or disable the PCI slots from this menu. – The default setting is Enable for all the PCI slots. If you select Disable, the system will not configure the disabled device and the operating system will not see the device.
  • Page 32: Using Passwords

    2. Jumpers J17 and J3 are located on the same jumper block as jumper J15 on the system board. These jumpers are set to . Do not change the Disabled settings on these jumpers. Attention: If you change the settings on these jumpers, the server will fail. IBM® Netfinity® 6000R User’s Reference...
  • Page 33: Administrator Password

    Jumper name Description J15 Power-on password Changing the position of this jumper bypasses the override power-on password check if the jumper has been moved since the server was last powered on. You do not need to move the jumper back to the default position after the password is overridden.
  • Page 34: Using The Scsiselect Utility Program

    Press Esc to return to the previous menu. • Press the F5 key to switch between color and monochrome modes (if your monitor permits). 5. Follow the instructions on the screen to change the settings of the selected items; then, press Enter. IBM® Netfinity® 6000R User’s Reference...
  • Page 35: Choices Available From The Scsiselect Menu

    Choices available from the SCSISelect menu The following choices appear on the SCSISelect Utility menu: • Configure/View Host Adapter Settings Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the instructions that appear on the screen.
  • Page 36 IBM® Netfinity® 6000R User’s Reference...
  • Page 37: Chapter 4.Serverguide

    Chapter 4. ServerGuide The ServerGuide CDs include easy-to-use server software setup and installation tools, specifically designed for IBM Netfinity servers. The ServerGuide Netfinity Setup and Installation program detects the server model and hardware options installed and uses the information during setup to configure hardware. You can simplify Network operating system (NOS) installations because ServerGuide provides updated device drivers, and in some cases, installs them automatically.
  • Page 38: Features At A Glance

    Search function helps locate service is available; visit: run server-specific utility diskettes by title or www.ibm.com/pc/techconnect programs after setup. keywords. • Detects installed hardware options and provides updated device drivers for most adapters and devices. IBM® Netfinity® 6000R User’s Reference...
  • Page 39: Setup And Configuration Overview

    NOS. See the documentation that comes with the adapter. 2. Diagnostics for your server are either in Read-Only Memory (ROM), or on a separate diagnostics CD that comes with your server. Looking for a list of compatible adapters? Visit the IBM ServerProven Web site at: http://www.pc.ibm.com/compat System Partition ServerGuide creates a system partition on the default drive.
  • Page 40: Network Operating System (Nos) Installation Overview

    ServerGuide to install your NOS, do the following: Download the latest NOS installation instructions and device drivers from the World Wide Web at: http://www.pc.ibm.com/support 1. Select Servers. 2. From the Family field, select your server model. IBM® Netfinity® 6000R User’s Reference...
  • Page 41: Additional Programs Included With Serverguide

    3. To download NOS installation instructions, click Software information. The information appears on the window. Additional programs included with ServerGuide As a convenience, ServerGuide comes with additional software to assist you with the server installation. NOS updates ServerGuide includes selected NOS updates that are provided by NOS software developers.
  • Page 42 Be sure you have the Adobe reader installed (available from the publications TechConnect CD). from TechConnect CD, or text is unreadable. Diskette Factory Action Get "time out" or Be sure you have access to the Internet through FTP directly. "Unknown host" errors IBM® Netfinity® 6000R User’s Reference...
  • Page 43: Chapter 5.Using Netfinity Manager

    Furthermore, additional Netfinity Manager and Client Services for Netfinity Manager licenses are available for purchase from your IBM representative. If you plan to use your IBM Netfinity 6000R server as a systems management console, install Netfinity Manager on your server and then install Client Services for Netfinity...
  • Page 44: Netfinity Manager Documentation

    Manager on your networked client systems. If you plan to use another system, such as a networked workstation, to manage and maintain your IBM Netfinity 6000R server, install Netfinity Manager on the networked system and install Client Services for Netfinity Manager on your server. See the following table for supported installations...
  • Page 45: Netfinity Manager System Requirements

    • A LAN adapter card and one or more of the following communications protocols: — IBM TCP/IP for OS/2 version 1.2 or later (required for Netfinity Manager with Web Enhancement) — NetBIOS Note: The Netfinity Manager NetBIOS requirements are three names, two sessions, and nine network control blocks (NCBs).
  • Page 46: Netfinity Manager For Windows Nt System

    Microsoft SNA Server software. However, Netfinity Manager systems running Microsoft SNA Server can communicate with other Netfinity Manager systems using any of the other supported SNA stacks. • A 9600 baud or greater modem (optional). IBM® Netfinity® 6000R User’s Reference...
  • Page 47: Starting The Netfinity Manager Installation Program

    Type SCOS2 and then press Enter. The ServerGuide Netfinity Applications windows opens. c. Select IBM Netfinity Manager from the Available Applications selection list. Note: To install Client Services for Netfinity Manager, select Client Services for Netfinity Manager from the Available Applications list and then refer to the Client Services for Netfinity Manager User’s Guide for additional installation instructions.
  • Page 48 The available installation options are: • Advanced System Management Support Click Advanced System Management Support to install the Advanced System Management service on this system. Use this service to monitor and manage IBM Advanced System Management processors and adapters. IBM® Netfinity® 6000R User’s Reference...
  • Page 49 Click Update Connector Manager (NT 4.0, TCP/IP, and Web Browser Required) if Netfinity Manager is being installed on a system that will be used to manage system updates on client systems using updates that are available from the IBM selection server. • World Wide Web Enhancement (TCP/IP Required)
  • Page 50 If the installation configuration allows for network access, enter information regarding the communication protocols that are supported by the system. The Network Driver Configuration window will appear. Follow these steps to continue configuring the system: a. Enter a System Name. IBM® Netfinity® 6000R User’s Reference...
  • Page 51 Enter a name for the system in the System Name field. This name will help other Netfinity Manager users identify the system on the network. b. Select a Network Driver. Select one of the available Network Drivers that are displayed in the Network Drivers field.
  • Page 52 8.24.67.32) to communicate with remote systems and will not attempt to resolve the numeric address into an alphanumeric, Domain Name Server (DNS) address (for example, your.system.ibm.com). Select this option if you are using Netfinity Manager is a WINS networking environment or if you are using TCP/IP in an environment that does not have a Domain Name Server.
  • Page 53: Netfinity Manager Database Support

    • If you click Yes the installation program automatically makes the necessary changes to the system configuration. • If you click No the commands are saved to a file named CONFIG.NEW in the destination directory (and to AUTOEXEC.NEW, if appropriate) so that they can be added later.
  • Page 54 Start a DB2 command window. b. Type the following command: DB2 CONNECT TO databasename where databasename is the name of the database as specified in the database installation step. c. Press Enter. 2. Bind the package and the database IBM® Netfinity® 6000R User’s Reference...
  • Page 55 To prepare SQL statements stored in the bind file and store the package in the database, perform the following steps from a system on which Netfinity Manager for OS/2, Netfinity Manager for Windows 95, or Netfinity Manager for Windows NT has been installed: a.
  • Page 56 Once this step has been completed, the name of the Netfinity Manager database will appear in the System Information Tools Database Selection window. Deleting the database The following information describes how to delete the database for all supported operating systems. IBM® Netfinity® 6000R User’s Reference...
  • Page 57: Lotus Notes Database Support

    Note: If your operating system is OS/2, refer to “Deleting the database on OS/2”. 1. Start a DB2 command window. 2. Type DB2 DROP DATABASE databasename where databasename is the name of the database as specified during the database installation. 3.
  • Page 58 To browse the data contained in the Netfinity Manager Lotus Notes database: 1. Open the Netfinity Database object in the Lotus Notes Workspace. 2. Select from the View pull-down menu the section of the Netfinity Manager database to be browsed. IBM® Netfinity® 6000R User’s Reference...
  • Page 59: Odbc Database Support

    OS/2 — Microsoft SQL Server (using the Visigenic driver provided with Microsoft SQL Server) — IBM DB2 For detailed information about supported ODBC platforms, see Table 4 on page The ODBC database name must not be longer than 8 characters.
  • Page 60 Manager folder or Netfinity Manager program group. Double-click this icon to open the Netfinity Manager Database Administration window. 2. Select a DBMS. Click in the Select DBMS listing the name of the DBMS which Netfinity Manager will be using to export data. IBM® Netfinity® 6000R User’s Reference...
  • Page 61 3. To create the Netfinity Manager table groups within the database, click Create and then click OK to open the Database Server window. The following table actions are also available: • Delete To remove the Netfinity Manager table groups from the database, click Delete and then click OK to open the Database Server window.
  • Page 62 Windows 95 Windows Windows OS/2 Warp OS/2 Warp NT 3.51 NT 4.0 Connect IBM DB2 Version 2.1.2 IBM DB2 Universal Database ODBC - IBM DB2 Version Yes, DB2 Yes, DB2 Yes, DB2 Yes, DB2 Yes, DB2 2.1.2 Driver Driver Driver...
  • Page 63: Starting Netfinity Manager

    Table 4. Supported Netfinity Databases. Reference by operating system and database client version. Product Windows 95 Windows Windows OS/2 Warp OS/2 Warp NT 3.51 NT 4.0 Connect Oracle Version 8.0 Yes, Oracle Yes, Oracle Driver Driver Version Version 8.0.3.0.0 8.0.3.0.0 Sybase SQL Version 11.0 Yes, Sybase Yes, Sybase...
  • Page 64: Netfinity Manager Service Manager

    ECC Memory Setup (requires ECC memory) • Predictive Failure Analysis (requires a PFA-enabled hard disk drive) • RAID Manager (requires a RAID hard disk drive subsystem) • System Partition Access (requires a built-in System Partition) IBM® Netfinity® 6000R User’s Reference...
  • Page 65 Advanced System Management The Advanced System Management service provides extensive functionality available for your IBM PC Server Advanced System Management Adapter, Netfinity Advanced System Management PCI Adapter, or Netfinity Advanced System Management Processor. With the Advanced System Management service, you can configure system management events (such as POST, loader, and operating system time-outs or critical temperature, voltage, and tamper alerts).
  • Page 66 It is also possible to stop or start processes and generate Netfinity Manager alerts if a process starts, stops, or fails to start within a specified amount of time after system startup. IBM® Netfinity® 6000R User’s Reference...
  • Page 67 RAID Manager The RAID Manager service can monitor, manage, and configure an assortment of Redundant Arrays of Independent Disk (RAID) adapters and arrays without requiring the RAID system to be taken offline to perform maintenance. Use the RAID Manager to gather data about the system RAID array and RAID adapter, rebuild failing drives, add (or remove) logical drives, perform data integrity tests, and many other RAID system tasks.
  • Page 68 System Information Tool gathers information about almost any computer; however, the most detail is provided when this service is used with IBM computers. This service is available for both stand-alone and network use.
  • Page 69: Delaying Netfinity Manager Startup On Os/2 Systems

    that might not be available to the System Information Tool, including model and serial numbers and date of purchase. Finally, there are many user-definable miscellaneous fields that can be used to hold any data the user or administrator requires. Update Connector Manager Use Update Connector Manager to quickly and easily gather information about various updates that are available for your client systems.
  • Page 70: Getting More Information About Netfinity Manager

    If the system has a CID-enabled (CID stands for customization, installation, and distribution) software distribution manager utility (such as LAN CID, included with IBM Network Transport Services/2), Netfinity Manager can be installed on systems within the network by using the Netfinity Manager installation program command...
  • Page 71 line parameters and response file. First, a source directory must be created for the installation. To create a source directory for a Client Services for Netfinity Manager installation: 1. Create a new directory on your system. This new directory will serve as a source directory for the program files.
  • Page 72: Customized Installation

    The second line is a list of the options in the third section that will be installed when this choice is selected for installation. For example: ;IBM SysMgt Install Script, Version 2 (Do not remove this comment line) Netfinity Manager Installation [Manager 16900] Advanced System Management Support [ServProc 450]...
  • Page 73 The second section contains the names of the CD that this installation script will use. The third section contains the list of options that can be installed. These are the options that are selected by the choices in the first section. The options are consecutively numbered starting at 1, so any inserted options will change the number of all following options.
  • Page 74 IBM® Netfinity® 6000R User’s Reference...
  • Page 75: Chapter 6.Installing Options

    The blue color on components and labels indicates touch points where a component can be gripped, a latch moved, and so on. The following illustration shows the major components of the Netfinity 6000R server. © Copyright IBM Corp. 2000...
  • Page 76 Memory board Microprocessor Netfinity advanced system management Hot-swap fans interconnect board System board Hot-swap drive tray assembly Hot-swap fans Filler panel for hot-swap drive tray Filler panel for power supply bay Diagnostics panel Power supply IBM® Netfinity® 6000R User’s Reference...
  • Page 77: Component Locations

    Component locations This section provides illustrations of the system board, Diagnostic LED panel, memory board, and Advanced System Management Interconnect board component locations. System board component locations The following illustration shows the location of the system-board connectors for user- installable options. The illustrations in this document might differ slightly from your hardware.
  • Page 78 The following illustration shows the location of the input/output external port connectors on the system board. USB 1 USB 2 (J61) Serial A Ethernet (J79) Video (J62) (bottom) Serial B (top) Parallel (J63) (J60) Keyboard (bottom) Mouse (top) (J64) IBM® Netfinity® 6000R User’s Reference...
  • Page 79 The following illustration shows the location of the flash ROM page swap jumper (J14) and power-on password override jumper (J15) on the system board. Jumper J14 is located at the top of the jumper block, and jumper J15 is located immediately below jumper J14.
  • Page 80 J13, J27, J28, and J29. See “Installing a microprocessor kit” on page 90 for the jumper speed settings. Note: Any system-board jumper blocks that are not shown in the illustrations in this book are reserved. Microprocessor speed jumpers IBM® Netfinity® 6000R User’s Reference...
  • Page 81: System Board Led Locations And Diagnostic Led

    System board LED locations and Diagnostic LED panel The following illustration shows the location of the lights on the system board. You might need to refer to this illustration when solving problems with the server. Note: The illustrations in this document might differ slightly from your hardware. Microprocessor 1 error light Microprocessor 2 error...
  • Page 82 Power supply number 2 failure Power supply 3 Power supply number 3 failure Notes: 1. The server does not support replaceable voltage regulator modules (VRMs). 2. The server supports a maximum of three PCI buses. IBM® Netfinity® 6000R User’s Reference...
  • Page 83: Memory Board Component Locations

    3. The server supports a maximum of three power supplies. 4. See “Light Path Diagnostics” on page 150 for a detailed description of these LEDs. Memory board component locations The following illustration shows the location of the dual inline memory module (DIMM) connectors and error LEDs on the memory board.
  • Page 84: Advanced System Management Interconnect Board

    1. The illustrations in this document might differ slightly from your hardware. 2. The Advanced System Management Interconnect board is also called the service processor card. Serial port Advanced System Management Interconnect connectors Service processor System board connector Power LED error IBM® Netfinity® 6000R User’s Reference...
  • Page 85: Before You Begin

    • Back up all important data before you make changes to disk drives. • For a list of supported options for the Netfinity 6000R, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. System reliability considerations To help ensure proper cooling and system reliability, make sure: •...
  • Page 86: Handling Static-Sensitive Devices

    When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com Safety information statements Before installing this product, read the Safety Information book.
  • Page 87 Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften. Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia o folheto Informações sobre Segurança. Перед установкой продукта прочтите брошюру по технике безопасности (Safety Information).
  • Page 88 Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. IBM® Netfinity® 6000R User’s Reference...
  • Page 89 Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 90 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM® Netfinity® 6000R User’s Reference...
  • Page 91: Removing The Server Top Cover And Bezel

    Removing the server top cover and bezel Review the information in “Before you begin” on page 71. The following illustration shows how to remove the top cover and bezel from the server. Note: The illustrations in this document might differ slightly from your hardware. Top cover Release latch Cover release latch...
  • Page 92: Working With Adapters

    Review the information in “Before you begin” on page 71 and “Working inside the server with the power on” on page 71. • Read the documentation that comes with your adapter for any special requirements or restrictions. • Read the documentation that comes with your operating system. IBM® Netfinity® 6000R User’s Reference...
  • Page 93: Installing A Hot-Plug Adapter

    Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com 1. Remove the top cover (see “Removing the server top cover and bezel” on page 77).
  • Page 94: Cabling Example For The Serveraid Adapter

    “Installing the server top cover and bezel” on page 101. Cabling example for the ServeRAID adapter You can install an optional IBM ServeRAID® adapter in your server to control the internal hot-swap hard-disk drives; that is, to enable you to configure the internal hot- swap hard disk drives into disk arrays.
  • Page 95 3. Cable identifiers are printed on the cables that come with your server and options. Use these identifiers to connect the cables to the correct connectors. For example, the hard disk drive cables are labeled HDD. To cable the ServeRAID adapter: 1.
  • Page 96 Do not block the ventilated space in front of the fan assembly. • Do not place the SCSI cable fold on top of the fan assembly. • Do not route the SCSI cable over the memory board assembly. IBM® Netfinity® 6000R User’s Reference...
  • Page 97 ServeRAID adapter in your server and connecting the SCSI cable to a ServeRAID adapter. 12. Connect the SCSI cable to an internal channel connector on the ServeRAID adapter. Refer to the Using IBM ServeRAID book on the Documentation CD for Note: information on ServeRAID adapters and controllers. Chapter 6. Installing options...
  • Page 98: Installing Internal Drives

    • You cannot install hot-swap drives in the left front bays. You can install hot- swap hard disk drives only in the hot-swap hard drive bays on the right front side of the server. IBM® Netfinity® 6000R User’s Reference...
  • Page 99 • Your server supports up to a maximum of three standard and three optional 1- inch (26 mm) slim-high, 3.5-inch, hot-swap hard disk drives in the hot-swap bays. The standard hot-swap bays are bays 1 through 3 (from bottom to top). The optional hot-swap bays are bays 4 through 6 (from bottom to top).
  • Page 100: Installing A Hot-Swap Hard Disk Drive

    1. Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com Review “Before you begin” on page 71.
  • Page 101: Installing Memory-Module Kits

    Note: If your server has a ServeRAID controller or adapter installed, you might need to reconfigure your disk arrays after installing hard disk drives. Refer to the Using IBM ServeRAID book on the Documentation CD for information. Installing memory-module kits The illustrations in this document might differ slightly from your hardware.
  • Page 102 To install a DIMM: Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com IBM® Netfinity® 6000R User’s Reference...
  • Page 103 1. Turn off the server and disconnect all power cords and external cables; then, remove the top cover (see “Removing the server top cover and bezel” on page 77). 2. Remove the memory board assembly: a. Lift up on the memory board assembly and remove it from the server. Memory board b.
  • Page 104: Installing A Microprocessor Kit

    (BIOS). The latest level of BIOS for your server is available through the World Wide Web and the IBM Bulletin Board System (BBS). Refer to “Chapter 7. Solving problems,” on page 117 for the World Wide Web addresses and bulletin-board telephone numbers.
  • Page 105 The following illustration is a simplified layout of the microprocessor connector locations and other microprocessor-related components on the system board. Note: The illustrations in this document might differ slightly from your hardware. Microprocessor slot 1 (J34) Microprocessor slot 2 (J35) Microprocessor slot 3 (J36) Microprocessor slot 4 (J37) Memory board (J40)
  • Page 106 Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com 1. Turn off the server and disconnect all power cords and external cables; then, remove the top cover (see “Removing the server top cover and bezel”...
  • Page 107: Changing Jumper Positions

    Microprocessor speed jumpers Core Bus Ratio Frequency (MHz) Pins 2 and 3 Pins 1 and 2 Pins 2 and 3 Pins 1 and 2 700/100 Pins 1 and 2 Pins 2 and 3 Pins 2 and 3 Pins 1 and 2 800/100 Table 7.
  • Page 108: Installing A Hot-Swap Power Supply

    6. Reinstall the server cover and connect the cables (see “Installing the server top cover and bezel” on page 101). Installing a hot-swap power supply The following illustration shows how to install a hot-swap power supply. Note: The illustrations in this document might differ slightly from your hardware. IBM® Netfinity® 6000R User’s Reference...
  • Page 109 Filler panel AC power light DC power light Power supply Power supply handle To install an additional power supply: 1. Remove the filler panel. 2. Place the handle on the power supply in the open position. 3. Slide the power supply into the chassis and close the handle. 4.
  • Page 110: Installing A Netfinity 3-Pack Ultra160 Hot-Swap

    Netfinity 6000R server. The Netfinity 3-Pack Ultra160 Hot- Swap Expansion Kit can be installed in various types of Netfinity servers; the hard disk drive cage is used with other types of servers.
  • Page 111 2. Cable identifiers are printed on the cables that come with your server and options. Use these identifiers to connect the cables to the correct connectors. For example, the hard disk drive cables are labelled HDD. 3. For information on cabling options and using the Netfinity 3-Pack Ultra160 Hot- Swap Expansion option, refer to the documentation that comes with the option kit.
  • Page 112: Expansion Kit

    Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com 1. Review the information in “Before you begin” on page 71 and in “Safety information statements”...
  • Page 113: Replacing A Hot-Swap Fan

    7. Install additional internal hot-swap hard disk drives in the optional hard disk drive cage (see “Installing a hot-swap hard disk drive” on page 86), and connect the drives to the optional hot-swap backplane. You can connect a maximum of three hot-swap hard disk drives to the optional hot-swap backplane.
  • Page 114 4. Replace the top cover (see “Installing the server top cover and bezel” on page 101). IBM® Netfinity® 6000R User’s Reference...
  • Page 115: Completing The Installation

    Completing the installation To complete your installation, you must reinstall the top cover, reinstall the bezel, reconnect all the cables that you disconnected earlier and, for certain options, run the Configuration/Setup Utility program. Follow the instructions in this section. Attention: To maintain proper cooling and airflow, install the top cover before turning on the server.
  • Page 116: Updating Your Server Configuration

    Three communication ports dedicated to the Netfinity Advanced System Management processor The following illustration shows the I/O port connectors on the rear of your server. Note: The illustrations in this document might differ slightly from your hardware. IBM® Netfinity® 6000R User’s Reference...
  • Page 117: Parallel Port

    Advanced System Management Interconnect port A Advanced System Management Interconnect port B Management port C Video USB 1 Mouse Serial B Ethernet USB 2 Keyboard Serial A Parallel Parallel port Your server has one parallel port. This port supports three standard Institute of Electrical and Electronics Engineers (IEEE) 1284 modes of operation: Standard Parallel Port (SPP), Enhanced Parallel Port (EPP), and Extended Capability Port (ECP).
  • Page 118: Video Port

    This controller is not removable, but you can disable it by installing a PCI video adapter. Note: If you install a PCI video adapter, the server BIOS will automatically disable the integrated video controller. IBM® Netfinity® 6000R User’s Reference...
  • Page 119: Keyboard Port

    The following table shows the pin-number assignments for the 15-pin analog video connector on the rear of your server. Signal Signal Signal Ground 11 Not connected Green or Ground 12 DDC SDA monochrome Blue Ground 13 Horizontal synchronization (Hsync) Not connected +5 V dc 14 Vertical synchronization (Vsync)
  • Page 120: Auxiliary-Device (Pointing Device) Port

    SCSI cable from the system-board SCSI connector to an internal channel connector on the RAID adapter. See “Cabling example for the ServeRAID adapter” on page 80 for additional information. IBM® Netfinity® 6000R User’s Reference...
  • Page 121 SCSI cabling requirements If you plan to attach external SCSI devices, you must order additional SCSI cables. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. For information about the maximum length of SCSI cable between the terminated ends of the cable, refer to the ANSI SCSI standards.
  • Page 122: Serial Ports

    Configuration/Setup Utility program to change communication port address assignments to prevent or resolve address conflicts. Viewing or changing the serial-port assignments To view or change the serial-port assignments: 1. Restart the server and watch the monitor screen. IBM® Netfinity® 6000R User’s Reference...
  • Page 123: Universal Serial Bus Ports

    2. When the message Press F1 for Configuration/Setup appears, press F1. 3. From the main menu, select Devices and I/O Ports; then, press Enter. Note: The Devices and I/O Ports choice appears only on the full configuration menu. If you set two levels of passwords, you must enter the administrator password to access the full configuration menu.
  • Page 124: Ethernet Port

    Ethernet controller. However, you must install a device driver to enable your operating system to address the Ethernet controller. The device drivers are provided on the ServerGuide CDs. IBM® Netfinity® 6000R User’s Reference...
  • Page 125 Enter the brand type of Server, click on Downloadable files and look for Hot Plug. The IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package uses the Intel Desktop Management Interface (DMI) to control hot-plug support for the Ethernet controllers.
  • Page 126 7. Select the adapter pair you want and then select OK. Note that the integrated Ethernet controller is located at PCI C. Two options are available for recovering from a failover condition. The options are determined by the Enable for DMI / Hot Swap Support checkbox. If the IBM IBM® Netfinity® 6000R User’s Reference...
  • Page 127 In this mode, the adapter cannot be hot-swapped. Users with the IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package installed should check the Enable for DMI / Hot Swap Support checkbox.
  • Page 128: Advanced System Management Ports

    The following illustration shows the connectors and lights for the Netfinity Advanced System Management Interconnect board. The illustrations in this document might differ slightly from your hardware. Note: Serial port Advanced System Management Interconnect connectors Service processor System board connector Power LED error IBM® Netfinity® 6000R User’s Reference...
  • Page 129: Cabling The Server

    Cabling the server The following illustration shows the cabling for a typical server configuration. Detailed cabling instructions are given in “Appendix A. Rack installation instructions,” on page 179. Notes: 1. The illustrations in this document might differ slightly from your hardware. 2.
  • Page 130 IBM® Netfinity® 6000R User’s Reference...
  • Page 131: Chapter 7.Solving Problems

    After you register and profile your Netfinity products, you can diagnose problems using the IBM Online Assistant and you can participate in the IBM discussion forum. For more detailed information about registering and creating a customized profile for your IBM products, visit the following addresses on the Web: —...
  • Page 132 Register and profile your server properly? After you register and profile, you will be able to: • Diagnose problems using the IBM Online Assistant • Participate in the IBM discussion forum • Receive e-mail notifications of technical updates related to your profiled products...
  • Page 133: Post

    POST When you turn on the server, it performs a series of tests to check the operation of server components and some of the options installed in the server. This series of tests is called the power-on self-test or POST. If POST finishes without detecting any problems, a single beep sounds and the first screen of your operating system or application program appears.
  • Page 134 POST does not support the optional video adapter. This beep combination occurs when you install a video adapter that is incompatible with your server. Replace the optional video adapter with one that the server supports or use the integrated video controller. IBM® Netfinity® 6000R User’s Reference...
  • Page 135: Post Beep Codes

    POST beep codes Beep code Description Action 1-1-2 Microprocessor register test has failed. Call for service. 1-1-3 CMOS write/read test has failed. 1-1-4 BIOS ROM checksum has failed. 1-2-1 Programmable Interval Timer test has failed. 1-2-2 DMA initialization has failed. 1-2-3 DMA page register write/read test has failed.
  • Page 136: Post Error Messages

    When an option fails, replace it. If you cannot isolate and correct the problem, call for service. Table 18. POST error messages IBM® Netfinity® 6000R User’s Reference...
  • Page 137 POST message Description An error was detected in the L1 cache of one of the microprocessors. Action: 1. If you just installed a microprocessor, verify that the microprocessor is installed and seated correctly. 2. If the problem persists, check to see if the system has isolated the problem to a microprocessor: •...
  • Page 138 From the main menu of the Configuration/Setup Utility program, select System Information, then select Product Data. If the problem persists, call for service. Table 18. POST error messages IBM® Netfinity® 6000R User’s Reference...
  • Page 139 POST message Description A vital product data (VPD) error occurred. Action: Call for service. An attempt has been made to access the server with invalid passwords. After three incorrect attempts, the server locks up; that is, the logon data fields are no longer available to the user.
  • Page 140 If you changed a hardware option, make sure that the parallel port setting is correct in the Configuration/Setup Utility program. If the setting is not correct, change it. If the problem persists, call for service. Table 18. POST error messages IBM® Netfinity® 6000R User’s Reference...
  • Page 141 POST message Description 11xx An error occurred during the system-board serial port test. Action: If you have a modem, serial printer, or other serial device attached to your server, verify that the serial cable is connected correctly. If it is, use the following procedure: 1.
  • Page 142 If the problem persists, call for service. 5962 An IDE CD-ROM configuration error occurred. Action: Check the signal and power cable connections to the CD-ROM drive. If the problem persists, call for service. Table 18. POST error messages IBM® Netfinity® 6000R User’s Reference...
  • Page 143 POST message Description 8603 An error occurred during the mouse (pointing device) controller test. The addition or removal of a mouse, or a failing system board can cause this error. Note: This error also can occur if electrical power was lost for a very brief period and then restored.
  • Page 144 Remove the PCI adapters. If you can start the server without the adapters, reinstall each adapter one at a time and retest after each is reinstalled. When an adapter fails, replace it. If the problem persists, call for service. Table 18. POST error messages IBM® Netfinity® 6000R User’s Reference...
  • Page 145: Serverguide Error Symptoms

    POST message Description 00181000 PCI error. Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall each adapter one at a time and retest after each is reinstalled. When an adapter fails, replace it. If the problem persists, call for service. 01295085 The ECC checking hardware test failed.
  • Page 146: Event/Error Logs

    Be sure you have access to the Internet through FTP directly. "Unknown host" errors Event/error logs The POST error log contains the three most recent error codes and messages that the system generated during POST. The System Event/Error Log contains all error IBM® Netfinity® 6000R User’s Reference...
  • Page 147: Small Computer System Interface Messages

    messages issued during POST and all system status messages from the Netfinity Advanced System Management Processor. To view the contents of the error logs, start the Configuration/Setup Utility program; then, select Event/Error Logs from the main menu. Small computer system interface messages The following table lists actions to take if you receive a SCSI error message.
  • Page 148: Text Messages

    This result occurs when you stop the diagnostic test before it is complete. Not Applicable This result occurs when you specify a diagnostic test for a device that is not present. Aborted This result occurs when the test could not proceed because of the system configuration. IBM® Netfinity® 6000R User’s Reference...
  • Page 149: Starting The Diagnostic Programs

    Warning This result occurs when a possible problem is reported during the diagnostic test, such as when a device that is to be tested is not installed. Test Specific String This is additional information that you can use to anayze the problem. Starting the diagnostic programs You can press F1 while running the diagnostic programs to obtain Help information.
  • Page 150: Viewing The Test Log

    Management Processor, ServeRAID, and diagnostics microcode installed. Code Function Result Text message Action Core system Failed Processor board, ECC Test Call for service. System board Video port Processor and system boards Serial port Integrated serial port Parallel port Integrated parallel port IBM® Netfinity® 6000R User’s Reference...
  • Page 151 Code Function Result Text message Action USB interface Aborted Can NOT test USB interface while it is in 1. Turn off the use. server. Note: If you have a USB keyboard or 2. Replace the USB mouse attached, you cannot run the keyboard and diagnostic program for the USB mouse with a...
  • Page 152 (where n is the slot number of the adapter on the drive. If the andm is the SCSI ID of the drive) problem persists, call for service. Power supply Failed Voltage sensed by the system is out of range Call for service. IBM® Netfinity® 6000R User’s Reference...
  • Page 153 Code Function Result Text message Action Microprocessor Failed Invalid microprocessor in slot xyz or BIOS 1. Check the setup problem system error log for the related (where xyz identifies the microprocessor error messages. that is causing the error message) 2. If your server Processor in socket id xyz is installed but does not have not functioning...
  • Page 154 Temperature sensed on system board is out If one of the fan of range LEDs on the diagnostic LED panel is on, replace the indicated fan. If the problem persists, call for service. IBM® Netfinity® 6000R User’s Reference...
  • Page 155 Code Function Result Text message Action Status display Failed Diagnostic LED panel Call for service. Operator information panel LED on hot-swap SCSI backplane LED on processor board LED on system board System Failed DIMM location n 1. Reseat the memory failing DIMM.
  • Page 156 Control choice test from the Advanced Setup menu to enable the cache. If the problem persists, call for service. Diskette drive Failed Internal diskette drive bay Call for service. IBM® Netfinity® 6000R User’s Reference...
  • Page 157 Code Function Result Text message Action CD-ROM Aborted The CD-ROM drive is not present Verify that the cables are properly connected to the CD-ROM drive. If the problem persists, call for service. Hard disk Failed BIOS drive # n (where n is the drive bay Call for service.
  • Page 158 Replace the Ethernet adapter in (where n is the PCI slot number in which slot n. If the the failing Ethernet adapter is installed) problem persists, call for service. On system board Call for service. IBM® Netfinity® 6000R User’s Reference...
  • Page 159: Recovering Bios

    Code Function Result Text message Action Analog/digital No modem was detected 1. Verify that the modem applicable modem is properly attached to the server. 2. If the problem remains, replace the modem. If the problem persists, call for service. PCI modem detected but not enabled 1.
  • Page 160 • Contact your IBM service representative. The flash memory of your server consists of a primary page and a backup page. The J14 jumper controls which page is used to start the server. If the BIOS in the primary page is corrupted, you can use the backup page to start the server;...
  • Page 161: Identifying Problems Using Status Leds

    13. Move J14 to pins 2 and 3 ("hi" setting) to return to normal startup mode. 14. Restart the server. The system should start up normally. Identifying problems using status LEDs Your server has LEDs to help you identify problems with some server components. These LEDs are part of the Light Path Diagnostics built into the server.
  • Page 162 • The electrical cord is properly connected to the server. • The electrical outlet functions properly. 2. The power supply has failed. Action: Replace the power supply. If the problem persists, have the system serviced. IBM® Netfinity® 6000R User’s Reference...
  • Page 163 Diagnostic panel LEDs The following illustration shows the LEDs on the diagnostics panel inside the server. See “Light Path Diagnostics” on page 150 for information on identifying problems using these LEDs. System board connector Diskette drive connector DASD Memory SP Bus A B C D Event Log Power...
  • Page 164 2. If the PCIA or PCIB LED is not on, restart the server. If the problem persists, have the system serviced. The service processor has failed. Have the system serviced. Table 20. Light Path Diagnostics IBM® Netfinity® 6000R User’s Reference...
  • Page 165 System error Diagnostics Cause Action LED (on the panel LED on information LED panel) PCIA An error occurred on PCI bus A. 1. Check the error log for An adapter in PCI slot 1 or the additional information. system board caused the error. 2.
  • Page 166 The LED on the failing fan will be operating too slowly. lit. Replace the fan. Note: A failing fan can also cause the TEMP and DASD LEDs to be on. Table 20. Light Path Diagnostics IBM® Netfinity® 6000R User’s Reference...
  • Page 167: Troubleshooting Charts

    If it has, replace the fan. 2. Make sure the room temperature is not too high. (See “Chapter 1. Introducing the IBM Netfinity 6000R,” on page 1.) If the problem persists, have the system serviced. NON RED...
  • Page 168 3. Ensure that the SCSI bus and devices are configured correctly and that the last external device in each SCSI chain is terminated correctly. If the items above are correct, call for service. Table 21. Troubleshooting charts IBM® Netfinity® 6000R User’s Reference...
  • Page 169 POST. If the problem remains, call for service. Monitor Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, refer to the information that comes with the monitor for Testing the monitor. adjusting and testing instructions.
  • Page 170 3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, see your IBM reseller or IBM marketing representative. If the problem remains, call for service. Wrong characters appear on If the wrong language is displayed, update the BIOS with the correct the screen.
  • Page 171 2. The printer signal cable is connected to the correct serial or parallel port on the server. Note: Non-IBM printer cables might cause unpredictable problems. 3. You have assigned the printer port correctly in your operating system or application program.
  • Page 172 If the items above are correct and the problem remains, contact your place of purchase. Table 21. Troubleshooting charts IBM® Netfinity® 6000R User’s Reference...
  • Page 173: Troubleshooting The Ethernet Controller

    Device Suggested action Universal Serial Bus (USB) Verify that: port problems 1. You are not trying to use a USB device during POST if you have a standard (non-USB) keyboard attached to the keyboard port. A USB device does not work.
  • Page 174 • If you manually configured the duplex mode, make sure that you also manually configure the speed. • Run diagnostics on the LEDs. If the problem remains, call for service. Table 22. Ethernet troubleshooting chart IBM® Netfinity® 6000R User’s Reference...
  • Page 175: Ethernet Controller Messages

    Ethernet controller Suggested Action problem The Ethernet Check the following: Transmit/Receive Note: The Ethernet Transmit/Receive Activity LED illuminates only when Activity light does not data is sent to or by this Ethernet controller. illuminate. • Make sure that you have loaded the network device drivers. •...
  • Page 176 Explanation: You tried to load another instance of the driver with a different I/O address. This new adapter could not be found. Action: Verify that you installed an IBM Netfinity 10/100 Fault Tolerant Adapter and make sure that the adapter is seated correctly. If the adapter is seated correctly, call for service.
  • Page 177 PCNTNW-NW-074 The hardware interrupt cannot be set. Explanation: An attempt was made to initialize a given hardware interrupt. The attempt was not successful. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the diagnostic programs” on page 135 to run the diagnostic programs.
  • Page 178 PCNTND-9 Cannot find the PROTOCOL.INI entry. Explanation: The NDIS stack is not configured correctly in the PROTOCOL.INI file. Action: Check and correct your configuration. Table 24. NDIS 2.01 (OS/2) driver messages for the Ethernet controller IBM® Netfinity® 6000R User’s Reference...
  • Page 179 PCNTND-10 The Protocol Manager Input Output Control (IOCTL) failed. Explanation: The NDIS stack is not configured correctly in the PROTOCOL.INI file. Action: Check and correct your configuration. PCNTND-11 Protocol Manager registration failed. Explanation: The NDIS stack is not configured correctly. Action: Check and correct your configuration.
  • Page 180 Explanation: The primary Ethernet connection is now operating correctly. Network traffic will automatically transfer to the primary Ethernet controller. Action: None needed, message is for information only. Table 25. NDIS (Windows NT) driver messages for the Ethernet controller IBM® Netfinity® 6000R User’s Reference...
  • Page 181 Explanation: The SunSoft Solaris driver cannot find any more Ethernet controllers. Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic programs.
  • Page 182 Run the NETCONFIG program to search for another Ethernet controller. pnt0-26 The DMA number is not necessary for PCI device. Explanation: The IBM Netfinity 10/100 Fault Tolerant Adapter does not require a DMA setting. Action: Edit the SPACE.C file to delete the DMA parameter.
  • Page 183: Replacing The Battery

    Table 26. UNIX LLI driver messages for the Ethernet controller Replacing the battery IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 184 Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip. 8. Insert the new battery: a. Tilt the battery so that you can insert it into the front of the socket, under the battery clip. IBM® Netfinity® 6000R User’s Reference...
  • Page 185: Getting Help, Service, And Information

    Getting help, service, and information If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. For example, IBM maintains pages on the World Wide Web where you can get information about IBM products and services, find the latest technical information, and download device drivers and updates.
  • Page 186: Service Support

    Services available and telephone numbers listed are subject to change without notice. Service support With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer HelpCenter™...
  • Page 187: Before You Call For Service

    Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs Refer to your IBM hardware warranty for a full explanation of IBM's warranty terms. Before you call for service Many computer problems can be solved without outside assistance, by using the online help or by looking in the online or printed documentation that comes with your computer or software.
  • Page 188 (LANs). You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine.
  • Page 189 • Arranging for overnight shipment of customer-replaceable parts In addition, if you purchased an IBM PC Server or IBM Netfinity Server, you are eligible for IBM Server Start Up Support for 90 days after installation. This service provides assistance for: •...
  • Page 190: Purchasing Additional Services

    Enhanced PC support line Enhanced PC Support is available for desktop and mobile IBM computers that are not connected to a network. Technical support is provided for IBM computers and IBM or non-IBM options, operating systems, and application programs on the Supported Products list.
  • Page 191 Network and server support line Network and Server Support is available for simple or complex networks made up of IBM servers and workstations using major network operating systems. In addition, many popular non-IBM adapters and network interface cards are supported.
  • Page 192: Ordering Publications

    In all other countries, contact your IBM reseller or IBM marketing representative. Ordering publications Additional publications are available for purchase from IBM. For a list of publications available in your country: • In the U.S., Canada, and Puerto Rico, call 1-800-879-2755.
  • Page 193: Appendix A. Rack Installation Instructions

    Appendix A. Rack installation instructions This section provides instructions for installing a server in a rack. © Copyright IBM Corp. 2000...
  • Page 194: Rack Mounting Instructions

    IBM® Netfinity® 6000R User’s Reference...
  • Page 195: Appendix A. Rack Installation Instructions

    Use the M6 screws to bolt the slide rail to the Use the tab on the rear of the slide rail to front of the rack (left front of rack shown here). align the slide rail to the rack. If it is necessary Then, use the M6 screws to b olt the slide to adjust the slide rail, loosen the screws...
  • Page 196 . Then, Then, route the cables through the attach all other required cables to the server. cable-management assembly . Use the cable straps to secure the cables as shown. IBM® Netfinity® 6000R User’s Reference...
  • Page 197: Appendix A. Rack Installation Instructions

    Press in on the safety latch and slide the If you need to access the rear of the server to complete the installation, rotate the lever server into the rack until the release latches the vertical position and pull the arm away snap shut.
  • Page 198 IBM® Netfinity® 6000R User’s Reference...
  • Page 199: Appendix B. Product Warranties And Notices

    1.The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
  • Page 200 Machine. If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded.
  • Page 201 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
  • Page 202: Ibm Statement Of Warranty Worldwide Except

    IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
  • Page 203 WITHOUT WARRANTIES OF ANY KIND. Warranty Service To obtain warranty service for the Machine, contact your reseller or IBM. You may be required to present proof of purchase. IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications.
  • Page 204: Part 2 - Worldwide Country-Unique Terms

    IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges. Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason.
  • Page 205 Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
  • Page 206 EGYPT: Limitation of Liability: The following replaces item 2 in this Section: 2. as to any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim.
  • Page 207 The following item is added to this paragraph: 3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.
  • Page 208: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.
  • Page 209: Year 2000 Readiness And Instructions

    This IBM PC product cannot prevent errors that might occur if software you use or exchange data with is not ready for the Year 2000. IBM software that comes with this product is Year 2000 Ready. However, software from other companies might come with this IBM PC product.
  • Page 210: Trademarks

    Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: Active PCI OS/2 Alert on LAN OS/2 Warp Aptiva PC Server Chipkill Memory PC 300 Predictive Failure Analysis EtherJet ServeRAID HelpCenter...
  • Page 211: Electronic Emission Notices

    IBM. Unless otherwise stated, IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
  • Page 212: United Kingdom Telecommunications Safety

    This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards.
  • Page 213: Power Cords

    Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 214 Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), United States of America, Venezuela IBM® Netfinity® 6000R User’s Reference...
  • Page 215: Index

    Index core-frequency-selection jumpers, hot-plug and failover, combining microprocessor cover hot-swap drive acoustical noise emissions installing backplane Active PCI (hot-plug) components removing installing adapter 10/100 Fault Tolerant Adapter expansion slot locations installing a hot-plug Diagnostic LED panel diagnostic programs important notes ServeRAID overview information light...
  • Page 216 PCI expansion slots static-sensitive devices, handling Place symmetric multiprocessing pointing device port system board port connectors Advanced System Management cable external port auxiliary-device user-installable options Ethernet jumpers input/putput LEDs IBM® Netfinity® 6000R User’s Reference...
  • Page 218 Part Number: 19K0811 Printed in the United States of America on recycled paper containing 10& recovered post-consumer fiber. SC19-K081-10 *07SC19K08110*...

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