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Enterprise Server S80
pSeries 680 Model S85
Service Guide
Note to Printer:
No Graphic to be printed on front cover.
Delete this note before printing.
Book trim size is 7 3/8 x 9 inches
Front Cover is 10pt. Carolina stock or equivalent C1S (coated one side)
SA38-0558-01

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Summary of Contents for IBM S85 pSeries 680

  • Page 1 Enterprise Server S80 pSeries 680 Model S85 Service Guide Note to Printer: No Graphic to be printed on front cover. Delete this note before printing. Book trim size is 7 3/8 x 9 inches Front Cover is 10pt. Carolina stock or equivalent C1S (coated one side) SA38-0558-01...
  • Page 3 Enterprise Server S80 pSeries 680 Model S85 Service Guide SA38-0558-01...
  • Page 4 “Appendix A. Environmental Notices” on page 591, and “Appendix B. Notices” on page 593. © Copyright International Business Machines Corporation 1999, 2000. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 5: Table Of Contents

    System Memory . . 27 Memory Locations and Ordering Rules . . 27 System Rack Operator Panel . . 29 I/O Drawer Indicator Panel . . 30 10 EIA-Unit I/O Drawer Indicator Panel . . 30 © Copyright IBM Corp. 1999, 2000...
  • Page 6 Cabling the System Rack and I/O Rack . 31 Connecting JTAG and Operator Panel Cables . 32 Connecting RIO and SPCN Cables . . 32 Models S80 and S85 Power Overview . . 38 System Rack Power . . 38 I/O Rack Power .
  • Page 7 System Rack, I/O Rack, or Rack-Mounted Unit Cannot Be Powered Off . 100 The SRC Table Directed You Here and the SRC is 1xxx1200 . . 102 The SRC Table Directed You Here and the SRC is 1xxx120y or 1xxx140y Regulator Problem Isolation .
  • Page 8 IPL Flow . 135 System Processor Checkpoints . . 138 Service Processor Checkpoints . . 140 Firmware Checkpoints . . 142 Boot Problems . 155 Chapter 5. Error Code to FRU Index . 157 Firmware/POST Error Codes . . 159 Service Processor Error Codes .
  • Page 9 Boot (IPL) Speed . 471 Failure During Boot Process . . 471 Failure During Normal System Operation . . 471 Service Processor Reboot/Restart Policy Controls . . 472 Configuring and Deconfiguring Processors . . 473 Processor Deconfiguration During Boot . .
  • Page 10 Dual Line Cord . . 505 Removal . 505 Replacement . . 506 I/O Rack Removal and Replacement Procedures . . 507 Front Door . . 507 Installing a 10 EIA-Unit I/O Drawer into an I/O rack . . 507 Install the 10 EIA-Unit I/O Drawer .
  • Page 11 Leveling Feet and Bolt Down Hardware . . 580 Accessory Electrical Outlet Mounting Plates . . 582 Accessories . . 584 Power Cables . . 584 Keyboards and Mouse . . 586 Keyboards and Mouse (Black) . . 588 Appendix A. Environmental Notices. .
  • Page 12 . 619 Examples For Using the Generic Sample Modem Configuration Files . . 621 Customizing the Modem Configuration Files . . 621 IBM 7852-400 DIP Switch Settings . . 621 Terminal Emulators . . 622 Recovery Procedures . . 622 Seamless Transfer of a Modem Session .
  • Page 13 Index . 659 Contents...
  • Page 14 Service Guide...
  • Page 15: Safety Notices

    This unit requires 3 amp. with an input of 200-240 V ac power. Consideration should be given to the connection of the equipment to the supply circuit so that overloading of circuits does not compromise the supply wiring or overcurrent protection. xiii © Copyright IBM Corp. 1999, 2000...
  • Page 16 v An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
  • Page 17: Electrical Safety

    Electrical Safety Observe the following safety instructions any time you are connecting or disconnecting devices attached to the server. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
  • Page 18: Laser Safety Information

    Laser Safety Information The optical drive in this system unit is a laser product. The optical drive has a label that identifies its classification. The label, located on the drive, is shown below. CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 IEC 825:1984 CENELEC EN 60 825:1991...
  • Page 19: Data Integrity And Verification

    Users should periodically check the IBM support websites for updated information and fixes applicable to the system and related software.
  • Page 20 xviii Service Guide...
  • Page 21: About This Book

    Online Publications RS/6000 and p Series publications are available online. To access the online books, visit our Web site at: http://www.rs6000.ibm.com/resource/hardware_docs/ Related Publications The following publications provide additional information about the system:: v The System Unit Safety Information, order number SA23-2652, contains translations of safety information used throughout this book.
  • Page 22: Trademarks

    Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: v AIX v IBM v RS/6000 Other company, product, and service names may be trademarks or service marks of others. Service Guide...
  • Page 23: Chapter 1. Reference Information

    2 illustrates the system data flow. The I/O drawer provides space for up to three media devices (tape, CD-ROM, and diskette drive) and two DASD bays, each holding up to six disk drives. © Copyright IBM Corp. 1999, 2000...
  • Page 24: Models S80 And S85 Data Flow

    The I/O rack uses 200 - 240 V ac power. Models S80 and S85 Data Flow Processor Card 3 Processor Card 2 Processor Card 1 Processor Card 0 RS64-III RS64-III DATA Processor Cards Interface ADDR Buffers RIO Ports Data System Backplane Data Flow Switches Flow Control...
  • Page 25: Powering The System On And Off

    Powering the System On and Off The system can be powered on after the following cables are connected: v All RIO cables v All SPCN cables v JTAG cable v Inter-rack operator panel cable v All PCI cables to supported drawers After the required cables are installed and the power cables are connected, the power button on the system operator panel can be pushed one time to initialize the system (if the button is pushed two times, the system powers off).
  • Page 26: Power-On Self-Test

    After a console has been selected, the console-selection sequence is only invoked at boot time if there is a change in the system configuration (as described above), or the contents of the system’s nonvolatile memory (NVRAM) is lost. Note: Moving an ASCII terminal from one serial port to another (from com1 to com2) cannot be detected by the firmware, so it does not constitute a configuration change.
  • Page 27: Numerical 1 Key

    Numerical 1 Key The numerical 1 key, when pressed during POST, invokes the System Management Services (SMS) interface. Numerical 5 Key The numerical 5 key, when pressed during POST, invokes a service mode boot using the default boot list. This mode attempts to boot from the first device of each type found in the list.
  • Page 28: Models S80 And S85 Locations

    Models S80 and S85 Locations Models S80 and S85 systems consist of a minimum of two racks — the system rack and the input/output rack (I/O rack). These two components are connected by cables that transmit data and control signals. Additional I/O racks can be added if further expansion of the system is required.
  • Page 29: System And I/O Rack Configurations

    System and I/O Rack Configurations Model S80 and S85 systems can be set up in various configurations regarding the placement of the primary I/O drawer. Typically, the primary I/O drawer is installed in an I/O rack with other drawers attached to the same system rack. If two systems are installed side-by-side, then the two systems can share one I/O rack by installing both primary I/O drawers in the same rack.
  • Page 30 Basic Configuration with Two I/O Drawers Primary I/O Drawer (Drawer 0) Secondary I/O Drawer (Drawer 1) Service Guide...
  • Page 31 Two Systems Sharing One I/O Rack First System with Primary Second System with Primary I/O Drawer Installed in Top I/O Drawer Installed in the Lower Position of the I/O Rack Position of the I/O Rack Attention: If power is to be removed from one I/O drawer of a system that shares an I/O rack with another system, ensure that the power is removed from the correct drawer.
  • Page 32: Basic Configuration With H50 And H70 Sharing The I/O Rack

    Basic Configuration with H50 and H70 Sharing the I/O Rack The I/O rack can also have other system drawers installed. The following illustrations show configurations that allow systems drawers to be installed in the I/O rack along with primary and secondary I/O drawers. Primary I/O Drawer in Top Position First System with Primary I/O Drawer Installed in Top Position of the...
  • Page 33 Primary I/O Drawer in Lower Position First System with Primary I/O Drawer Installed Under the Second System Drawer. Second System Drawer Installed Over Primary I/O Drawer Disk Drive Drawer Installed Under Primary I/O Drawer Note: Ensure that the cables from the upper drawers are tied to the sides of the rack to enable servicing of the lower drawers.
  • Page 34: System With Two I/O Drawers And H50 And H70 Sharing The I/O Rack

    System with Two I/O Drawers and H50 and H70 Sharing the I/O Rack Primary I/O Drawer in Top Position First System with Primary I/O Drawer Installed in Top Position of the I/O Rack and a Secondary I/O Drawer Installed Below the Primary I/O Drawer Secondary I/O Drawer Second System Drawer Installed Under Secondary...
  • Page 35 Primary I/O Drawer in Lower Position First System with Primary and Secondary I/O Drawers Installed Under a Second System Drawer in Top Position of the I/O Rack Second System Drawer Installed Over Primary I/O Drawer Primary I/O Drawer Installed Under the Second System Drawer Secondary I/O Drawer Installed Under the...
  • Page 36: System With One I/O Drawer, And Two H50 And H70S Sharing The I/O Rack

    System with One I/O Drawer, and Two H50 and H70s Sharing the I/O Rack Primary I/O Drawer in Top Position First System with Primary I/O Drawer Installed in Top Position of the I/O Rack Second System Drawer Installed under Primary I/O Drawer Third System Drawer Installed Under Second System Drawer...
  • Page 37 Primary I/O Drawer in Lower Position First System with Primary I/O Drawer Installed Under the Second System Drawer Second System Drawer Installed Over Primary I/O Drawer Primary I/O Drawer Installed Under Second System Drawer Secondary I/O Drawer Installed under Primary I/O Drawer Disk Drive Drawer Installed Under...
  • Page 38: System Rack Locations

    System Rack Locations The following illustration shows locations for the front and rear views of the system rack. More detailed locations for parts that are inside the covers of the system rack follow. Reserved Connector SAMI Port Operator JTAG Panel Connector Front Cage Rear Cage...
  • Page 39: System Rack Locations Front

    System Rack Locations Front See the following illustration for component locations inside the front of the system rack. ┌──────────────────────────────────────────────────────────┐ ├───┬───┬───┬─────┬─────┐ ┌─────┬─────┬───┬───┬───┤ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ B │ P │ │...
  • Page 40: System Rack Locations Rear

    System Rack Locations Rear See the following illustration for component locations inside the rear of the system rack. ┌─────────────────────────────────────────────────────────────────┐ ├───┬───┬───┬───┬───┬─────┬─────┐ ┌─────┬─────┬───┬───┬───┬───┬───┤ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │...
  • Page 41: I/O Rack Front Locations

    I/O Rack Front Locations The following illustration shows the front of an I/O rack. 10 EIA-Unit I/O Drawers can be installed, as shown in the illustration. 10 EIA Unit I/O Drawers I/O Drawers Additional Expansion Positions Chapter 1. Reference Information...
  • Page 42: I/O Rack Rear Locations

    I/O Rack Rear Locations The following illustration shows the rear of an I/O rack. 10 EIA-Unit I/O Drawers can be installed, as shown in the illustration. 10 EIA Unit I/O Drawers Primary I/O Drawer Secondary I/O Drawer Power Distribution (CP1 - CP6) Service Guide...
  • Page 43: I/O Drawer Locations

    I/O Drawer Locations This section shows component locations for the 10 EIA-unit I/O drawer. 10 EIA-Unit I/O Drawer Front View Note: The SCSI IDs shown for media devices indicate how installed devices will be set when shipped from the factory. 1.
  • Page 44: 10 Eia-Unit I/O Drawer Rear View

    10 EIA-Unit I/O Drawer Rear View 1. PCI adapter slots (1 - 7) 2. PCI adapter slot 8, service processor card and JTAG cable in primary I/O drawer (drawer 0) 3. Parallel connector 4. Keyboard connector 5. Mouse connector 6. Reserved 7.
  • Page 45 Note: In an RS/6000 SP environment, there is normally a cable attached from this port to the SP Control Workstation. To directly attach a TTY terminal to this port, the cable to the SP Control Workstation must be disconnected. Be sure to reconnect this cable after servicing the system.
  • Page 46: 10 Eia-Unit I/O Drawer I/O Board Locations

    10 EIA-Unit I/O Drawer I/O Board Locations RIO bus RIO bus SPCN connector PCI slot 2, controller 1 PCI slot 3, controller 1 PCI slot 4, controller 1 PCI slot 6, controller 0 PCI slot 7, controller 0 PCI slot 8, controller 0 PCI slot 11, controller 2 PCI slot 12, controller 2 PCI slot 13, controller 2...
  • Page 47: Service Processor Card Locations

    PCI slot 9, controller 3 PCI slot 10, controller 3 PCI slot 14, controller 2 JTAG connector Display indicator panel (DIP) connector I35 SCSI backplane connector Power distribution board (PDB) card connector PCI slot (1-8) power connector PCI slot (9-14) power connector +12 V dc, −12 V dc, and +3.3 V dc, power supply connector PCI slot power (1-8) +3.3 V dc power connector Speaker...
  • Page 48: Fan Monitor Control (Fmc) Card Locations (10 Eia-Unit I/O Drawer)

    Fan Monitor Control (FMC) Card Locations (10 EIA-Unit I/O Drawer) To Power Distribution Board Fan 2 (Left Blower) Fan 1 (Center Blower) Fan 3 (Right Blower) Power Supply and Fans 4, 5, 6, 7 (Power Supply Fan Assemblies) To PCI Connectors Power Distribution Board Locations Power supply docking connector Power supply docking connector...
  • Page 49: System Memory

    +5 V dc Fan monitoring card connector System Memory All system memory for the models S80 and S85 system is provided on several sizes of memory cards, which are plugged into reserved slots. There are 16 slots available for system memory, and they are located for easy access from the front or rear of the system rack.
  • Page 50 Rear of System Rack Memory Quad Processor Card 1 (Type 2 Card) Clock/Processor Regulator Card Processor Card 3 (Type 2 Card) I/O Hub Card System Backplane Processor Regulator Cards Processor Card 0 Memory Cards (Type 1 Card) Processor Card 2 (Type 2 Card) Memory Quad Front of System Rack...
  • Page 51: System Rack Operator Panel

    System Rack Operator Panel The following illustration shows the locations of the operator panel display and the operator panel pushbuttons. For details about the operator panel functions and descriptions, see “Appendix C. Operator Panel Function Codes” on page 595. Operator Panel Display Scroll Up Pushbutton Scroll Down Pushbutton Enter Pushbutton...
  • Page 52: I/O Drawer Indicator Panel

    I/O Drawer Indicator Panel This section describes the indicator panel located on the I/O drawer. 10 EIA-Unit I/O Drawer Indicator Panel Power-On LED Drawer Indicator Panel Display 10 EIA-Unit I/O Drawer and Power Supply LED Status State of LED Display Indicator Right Power Supply Left Power Supply Panel LED...
  • Page 53: Cabling The System Rack And I/O Rack

    Cabling the System Rack and I/O Rack The minimum system consists of two racks. The system rack contains the system processors, memory, and supporting hardware. The I/O rack contains I/O drawer(s) with PCI adapters, disk drives, and media drives. The models S80 and S85 must have a minimum of one I/O drawer.
  • Page 54: Connecting Jtag And Operator Panel Cables

    Connecting JTAG and Operator Panel Cables Use the following illustration to connect the JTAG and operator panel (OP) cables. Rear of Primary I/O Drawer (Drawer 0) SAMI Port Operator Panel Connector Front of System Rack Slot 8 Service Processor Connector Rear of Primary I/O Drawer (Drawer 0) JTAG...
  • Page 55 RIO Cabling The following rules apply to RIO cable connections: v I/O drawers 0 and 1 are connected using the first RIO loop, which uses RIO ports 0 and 1 on the system rack. v I/O drawers 2 and 3 are connected using the second RIO loop, which uses RIO ports 2 and 3 on the system rack.
  • Page 56 System Rack Attached to Two I/O Drawers Either of the following cabling configurations can be used for a system rack attached to two I/O drawers. Drawer 0 SPCN RIO 0 RIO 1 RIO 2 RIO 3 Drawer 1 RIO 0 RIO 1 SPCN SPCN 0, J15...
  • Page 57 System Rack Attached to Three I/O Drawers Drawer 2 Drawer 0 SPCN SPCN RIO 0 RIO 1 RIO 0 RIO 1 RIO 2 RIO 3 RIO 0 RIO 1 Drawer 1 SPCN 0, J15 SPCN SPCN 1, J16 RIO 0 RIO 1 System Rack Attached to Four I/O Drawers Drawer 2...
  • Page 58: Spcn Cabling

    SPCN Cabling The following illustrations provide cabling examples for all valid cabling configurations. Match your configuration to the correct illustration and connect your SPCN cables as shown. System Rack Attached to One I/O Drawer Drawer 0 SPCN RIO 0 RIO 1 RIO 2 RIO 3 RIO 0...
  • Page 59 System Rack Attached to Three I/O Drawers Drawer 2 Drawer 0 SPCN SPCN RIO 0 RIO 1 RIO 0 RIO 1 RIO 2 RIO 3 RIO 0 RIO 1 Drawer 1 SPCN SPCN 0, J15 SPCN 1, J16 RIO 0 RIO 1 System Rack Attached to Four I/O Drawers Drawer 2...
  • Page 60: Models S80 And S85 Power Overview

    Models S80 and S85 Power Overview The models S80 and S85 power is provided to each rack type by independent power supplies and distribution cabling. Both the system racks require 200 to 240 V ac power connections. The system rack and the I/O rack have independent power distribution systems.
  • Page 61 The 5 V dc standby power is provided by both power supplies and connected together on the I/O planar directly because the power supplies contain overload protection against one supply shorting the other. Standby power of +5 V dc is provided to a portion of the I/O planar, which is part of the system SPCN logic.
  • Page 62: Models S80 And S85 Cabling

    Models S80 and S85 Cabling The following illustration shows the internal cabling for the models S80 and S85. Service Guide...
  • Page 63: I/O Drawer Cabling

    I/O Drawer Cabling The following illustration shows the routing for power cables in the 10 EIA-unit I/O drawer. Chapter 1. Reference Information...
  • Page 64: Scsi Ids And Bay Locations

    10 EIA-Unit I/O Drawer Cable Routing Attention: Take care to route power and signal cables on the top of the I/O adapter support. To keep the air-entry cutouts open in the drawer and to help prevent adapters from overheating, retain the cables with unlocking wire ties as shown. SCSI IDs and Bay Locations The following illustrations show the SCSI IDs for media and disk drives.
  • Page 65 10 EIA-Unit I/O Drawer SCSI IDs Note: The SCSI IDs shown for media indicate how installed devices are set when shipped from the factory. Chapter 1. Reference Information...
  • Page 66: Location Codes

    Location Codes This system unit uses physical location codes in conjunction with AIX location codes to provide mapping of the failing field replaceable units. The location codes are produced by the system unit’s firmware and AIX. Physical Location Codes Physical location codes provide a mapping of logical functions in a platform (or expansion sites for logical functions, such as connectors or ports) to their specific locations within the physical structure of the platform.
  • Page 67: Aix Location Codes

    For PCI adapters where x is equal to or greater than 1. The x and y are characters in the range of 0-9, A-H, J-N, P-Z (O, I, and lower case are omitted) and are equal to the parent bus’s ’ibm, aix-location’ open firmware property. The possible values for CD depend on the adapter/card:...
  • Page 68 v For pluggable PCI adapters/cards, CD is the device’s devfunc number (PCI device number times 8, plus the function number). The C and D are characters in the range of 0-9, and A-F (hex numbers). Location codes therefore uniquely identify multiple adapters on individual PCI cards.
  • Page 69 v Second memory card in planar P1: P1-M2 v Memory DIMM 12 on second memory card plugged into planar P1: P1-M2.12 Examples of AIX location codes displayed are as follows: v Integrated PCI adapter: 10-80 Ethernet 10-60 Integrated SCSI Port 1 (internal) 10-88 Integrated SCSI Port 2 (external) v Pluggable PCI adapters:...
  • Page 70: Aix And Physical Location Code Reference Tables

    AIX and Physical Location Code Reference Tables The following tables contain location codes that are used to identify functional units in the models S80 and S85 systems. Each table below shows the locations for a physical part of the system. System Rack FRU Name Slot...
  • Page 71 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection Processor Card 0 U1.1-P1-C1 System Type 1, Front Backplane Processor Card 0 U1.1-P1-C1 00-00 On Processor All Cache Card 0 Processor Card 0 U1.1-P1-C1 00-00 On Processor Processor 0 Card 0 Processor Card 0...
  • Page 72 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection R1 Memory Card U1.1-P1-M12 00-00 System Quad D, Rear Backplane R1 Memory Card U1.1-P1-M13 00-00 System Quad D, Rear Backplane R1 Memory Card U1.1-P1-M14 00-00 System Quad D, Rear Backplane R1 Memory Card U1.1-P1-M15...
  • Page 73 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection Regulator Card U1.1-P2-V1 Power Front Backplane Regulator Card U1.1-P2-V2 Power Front Backplane Regulator Card U1.1-P2-V3 Power Front Backplane Regulator Card U1.1-P2-V4 Power Front Backplane Regulator Card U1.1-P2-V5 Power Front Backplane...
  • Page 74 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection Bulk Power U1.2-V5 Power Supply 5 Front Harness, P05 ac Power Rear U1.2-V7 Power and 5 v standby Harness, P1, ac Box P7, P8, P9 Service Guide...
  • Page 75: I/O Drawer 0 Locations

    I/O Drawer 0 Locations FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection I/O drawer 0 (of U0.1 0 to 3) I/O Planar U0.1-P1 RIO Controller 0 U0.1-P1 00-00 PCI Controller 1 U0.1-P1 00-f850-0000 PCI slot 1 U0.1-P1-I1 20-58 or I/O Planar J13,...
  • Page 76 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection JTAG U0.1-P1-X1 Not used by On Service Processor VDISK U0.1-P1-X1 Not used by On Service Processor NVRAM U0.1-P1-X1 Not used by On Service Processor PCI slot 8, U0.1-P1-X1 10-78 or I/O Planar J9,...
  • Page 77 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection PCI Slot 9 U0.1-P1-I9 40-58 or I/O Planar J15, PCI Controller 40-58 to 64 Bit slot 40-5F or 4B-XX PCI Slot 10 U0.1-P1-I10 40-60 or I/O Planar J16, PCI Controller 40-60 to 64 Bit slot...
  • Page 78 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection I/O drawer U0.1-L1 I/O planar, J19 Cable to I/O indicator panel (10 EIA-unit I/O planar card (10 EIA-unit drawer) I/O drawer) Fan Monitoring U0.1-X2 Cable to PDB Card card DASD Fan...
  • Page 79: I/O Drawer 1 Locations

    I/O Drawer 1 Locations FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection I/O drawer 1 (of U0.2 0 to 3) I/O Planar U0.2-P1 RIO Controller 1 U0.2-P1 00-00 PCI Controller 5 U0.2-P1 00-f8D0-0000 PCI slot 1 U0.2-P1-I1 60-58 or I/O Planar J13,...
  • Page 80 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection PCI Slot 10 U0.2-P1-I10 80-60 or I/O Planar J16, PCI Controller 80-60 to 64 Bit slot 80-67 or 8C-XX PCI Controller 6 U0.2-P1 00-f8e0-0000 PCI Slot 11 U0.2-P1-I11 70-58 or I/O Planar J10,...
  • Page 81 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection DASD Fan U0.2-F1 Fan Monitoring Assembly U0.2-F2 Card J5 Monitoring (two-fan assembly Card on left power supply when viewed from rear) (10 EIA-Unit I/O Drawer) DASD Fan U0.2-F3 Fan Monitoring Assembly...
  • Page 82: I/O Drawer 2 Locations

    I/O Drawer 2 Locations FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection I/O drawer 2 (of U0.3 0 to 3) I/O Planar U0.3-P1 RIO Controller 2 U0.3-P1 00-00 PCI Controller 9 U0.3-P1 00-f950-0000 PCI slot 1 U0.3-P1-I1 A0-58 or I/O Planar J13,...
  • Page 83 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection PCI Slot 10 U0.3-P1-I10 C0-60 or I/O Planar J16, PCI Controller C0-60 to 64 Bit slot C0-67 or CC-XX PCI Controller 10 U0.3-P1 00-f960-0000 PCI Slot 11 U0.3-P1-I11 B0-58 or I/O Planar J10,...
  • Page 84 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection DASD Fan U0.3-F1 Fan Monitoring Assembly U0.3-F2 Card J5 Monitoring (two-fan assembly Card on left power supply when viewed from rear) (10 EIA-Unit I/O Drawer) DASD Fan U0.3-F3 Fan Monitoring Assembly...
  • Page 85: I/O Drawer 3 Locations

    I/O Drawer 3 Locations FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection I/O drawer 3 (of U0.4 0 to 3) I/O Planar U0.4-P1 RIO Controller 3 U0.4-P1 00-00 PCI Controller 13 U0.4-P1 00-f9D0-0000 PCI slot 1 U0.4-P1-I1 E0-58 or I/O Planar J13,...
  • Page 86 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection PCI Slot 10 U0.4-P1-I10 G0-60 or I/O Planar J16, PCI Controller G0-60 to 64 Bit G0-67 or GC-XX PCI Controller 14 U0.4-P1 00-f9E0-0000 PCI Slot 11 U0.4-P1-I11 F0-58 or I/O Planar J10, PCI Controller...
  • Page 87 FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection DASD Fan U0.4-F1 Fan Monitoring Assembly U0.4-F2 Card J5 Monitoring (two-fan assembly Card on left power supply when viewed from rear) (10 EIA-Unit I/O Drawer) DASD Fan U0.4-F3 Fan Monitoring Assembly...
  • Page 88: Scsi Device Locations

    SCSI Device Locations FRU Name Slot Location Code AIX Location Physical Logical Name Code Connection Connection SCSI Adapter U0.x-P1-Iy/Zz AB-CD Where Bus ID 15 x=drawer number AB-CD identifies y=PCI slot the adapter’s slot number z=connector Media Device U0.x-P1-Iy-Zz-Ai AB-CD-00-15, 0 Bus ID 15 (Bay A1 or A2) Where AB-CD...
  • Page 89: Specifications

    Specifications This section contains specifications for the models S80 and S85 system. The system rack, I/O rack, and the I/O drawers each have separate sections. Models S80 and S85 System Rack The mechanical packaging, cooling, power supply, and environmental requirements for the system rack are shown in the following table: Dimensions Height...
  • Page 90 1. See “Noise Emission Notes” on page 71 for definitions of noise emission positions. 2. Noise emissions data for models S80 and S85 system is based on a system with the doors closed. 3. Inrush currents occur only at initial application of power, no inrush occurs during normal power off-on cycle.
  • Page 91 10 EIA-Unit I/O Drawer Specifications Table 1. 10 EIA-Unit I/O Drawer Specifications Dimensions Height 440.0 mm 17.3 in. Width 443.2 mm 17.5 in. Depth 843.2 mm 33.2 in. Weight Minimum Configuration 89 kg 195 lbs. Maximum Configuration 93 kg 205 lbs. Electrical Power source loading typical in kVA Power source loading maximum...
  • Page 92 System Service Clearances The amount of space needed by the units during service is indicated by the dotted line in the following illustration. For multiple racks placed side by side, the left and right clearances apply only to the leftmost and rightmost rack. Note: If you are planning to install an models S80 and S85 in an RS/6000 SP system environment, refer to RS/6000 SP Planning Volume 1, Hardware and Physical Environment, order number GA22-7280, for system-planning information.
  • Page 93: Noise Emission Notes

    Noise Emission Notes 1. L is the declared sound power emission level for a production series of machines. 2. L is the mean value of the sound pressure emission levels at the operator position (if any) for a production series of machines. 3.
  • Page 94: Service Inspection Guide

    Service Inspection Guide Perform a service inspection on the system when: v The system is inspected for a maintenance agreement. v Service is requested and service has not recently been performed. v An alterations and attachments review is performed. v Changes have been made to the equipment that may affect the safe operation of the equipment.
  • Page 95: Chapter 2. Introduction To Diagnostics

    (including the I/O racks), or power failures that occur after power is turned on. The Minimum Configuration MAP is used to locate defective components not found by normal diagnostics or error-isolation methods. This MAP provides a systematic method of isolation to the failing item or items. © Copyright IBM Corp. 1999, 2000...
  • Page 96: Error Codes

    Error Codes models S80 and S85 servers use multiple sets of error codes which are referred to throughout this book (primarily in Chapters 4, 5 and 6). These codes are a blend of traditional error codes and codes generated by newly integrated software used in models S80 and S85 servers.
  • Page 97: Ipl Checkpoints And Error Codes

    B4xx Machine check or internal problem detected by firmware. A firmware program detected either a software or a hardware error. C1XX IPL status. Status SRCs indicate the progression of the IPL. C3XX IPL status. Status SRCs indicate the progression of the IPL. D1XX General system status.
  • Page 98: Electronic Service Agent

    Electronic Service Agent Service support for the models S80 and S85 can be enhanced through the use of the application program, Electronic Service Agent. This application provides a number of advantages for the models S80 and S85 customer including automatic error reporting and analysis without customer intervention.
  • Page 99 service center, the service processor transmits the relevant system information (the system’s serial number and model type) and service request number (SRN). If connected to a digital pager service, the service processor inputs a customer voice telephone number defined by the customer. An established sequence of digits or the telephone number to a phone near the failed system could be used to signal a system administrator to a potential system failure.
  • Page 100 Ethernet. After it is alerted to the system failure, the control workstation initiates actions to prepare and send the service request. A modem is required for enabling automated problem-reporting to the IBM service center. Configuration files for several types of modems are included as part of the electronic service agent package.
  • Page 101: Chapter 3. Maintenance Analysis Procedures (Maps)

    You do not have a symptom. Go to MAP 0020 in the Diagnostic Information for Multiple Bus Systems You have an SRN. Go to the Fast Path MAP in the Diagnostic Information for Multiple Bus Systems. © Copyright IBM Corp. 1999, 2000...
  • Page 102: Quick Entry Map

    Symptom Starting Point The system stops and a 3-digit number is Record SRN 101-xxx, where xxx is the 3-digit displayed in the operator panel display. number displayed in the operator panel display, then go to the Fast Path MAP in the Diagnostic Information for Multiple Bus Systems.
  • Page 103 Symptom Action The system stops with an 8-digit error code Record the error code. Go to “Chapter 5. Error displayed when booting. Code to FRU Index” on page 157. System Stops With a 4-Digit Number Displayed The system stops with a 4-digit error code and Go to “Chapter 4.
  • Page 104 Symptom Action Other Symptoms or Problems The operator panel displays only the yellow The service processor (SP) is ready. The background light. Fans and blowers are off. system is waiting for power on. All of the system POST indicators are displayed Go to “Boot Problems”...
  • Page 105 Symptom Action The SMS configuration list or Boot sequence A device may be set to use the same SCSI bus selection menu shows more SCSI devices ID as the control adapter. Note the ID being attached to a controller/adapter than are used by the controller/adapter (this can be actually attached.
  • Page 106: Map 1020: Problem Determination

    MAP 1020: Problem Determination Purpose of This MAP Use this MAP to get an error code if you were not provided one by the customer or you are unable to load diagnostics. If you are able to load the diagnostics, go to MAP 0020 in the Diagnostic Information for Multiple Bus Systems.
  • Page 107: Step 1020-1

    Step 1020-1 The following steps analyze a failure to load the diagnostic programs. Note: You are asked questions regarding the operator panel display. You are also asked to perform certain actions based on displayed POST indicators. Please be observant of these conditions. 1.
  • Page 108: Step 1020-2

    Symptom Action The system stopped and a POST indicator is If the POST indicator represents: displayed on the system console and an 1. Memory, go to “MAP 1540: Minimum eight-digit error code is not displayed. Configuration” on page 117. 2. Keyboard a.
  • Page 109: Step 1020-3

    Step 1020-3 Take the following actions: 1. Find the eight-digit error code in “Chapter 5. Error Code to FRU Index” on page 157. Note: If the eight-digit error code is not listed in “Chapter 5. Error Code to FRU Index” on page 157, look for it in the following: v Any supplemental service manuals for attached devices v The diagnostic problem report screen for additional information v The Service Hints service aid...
  • Page 110: Map 1520: Power

    MAP 1520: Power This procedure is used to locate power problems in the system rack or I/O rack. If a problem is detected, this procedure helps you isolate the problem to a failing unit. Observe the following safety notices during service procedures. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system.
  • Page 111 Find the symptom in the following table; then follow the instructions given in the Action column. Symptom Action Power Problems You have been directed here by the SRC tables, the SRC Go to “I/O Rack Becomes Powered On, But A is 00002222.
  • Page 112: Cannot Power On System Rack (No Error Code)

    Cannot Power On System Rack (No Error Code) To correct the power-on problem, perform this procedure until the problem is corrected and you can power on the system. The following steps are for the system rack, unless other instructions are given. 1.
  • Page 113 4. Are all circuit breakers reset at the I/O rack power distribution bus (PDB)? Reset the popped circuit breaker. This ends the procedure. Go to ″Map 0410: Repair Checkout″ in the Diagnostic Information for Multiple Bus Systems. Go to step 5 of this procedure. 5.
  • Page 114 5) ac box 6) System unit backplane c. Reconnect the ac power cables to the power source. d. Attempt to power on the system. e. If the system powers on, the FRU you exchanged is the failing item. If the system does not power on, repeat steps 7a through 7e of this procedure and exchange the next FRU in the list.
  • Page 115 12. Perform the following: a. Power off the system. b. Display the selected IPL mode on the system unit control panel. Function/Data Description 01 _ _ _ _ _ _ Use increment or decrement button and scroll to function 01. 01 _ _ _ A _ _ Press ENTER to enter function 01 Selected IPL Type display.
  • Page 116 16. Perform the following: a. Disconnect the ac power cable from the customer’s power source. b. Exchange one of the following FRUs: 1) SPCN card 2) ac box 3) System-rack operator-panel card c. Reconnect the ac power cable to the power source. d.
  • Page 117: Cannot Power On I/O Rack (No Error Code)

    Cannot Power On I/O Rack (No Error Code) 1. Power off the system (see “Powering Off and Powering On the System” on page 492). 2. Starting from J15 or J16 on the system unit (refer to “System Rack Locations Rear” on page 18 for location), go to the first I/O rack in the I/O rack interconnect cable sequence on which the PDB Power On light is off.
  • Page 118 Note: Read the Danger and Caution notices under “Safety Notices” on page xiii before continuing with this procedure. Perform the following: a. Disconnect the ac power cable from the I/O rack PDB. b. Use a multimeter to measure the ac voltage at the I/O rack end of the ac power cable.
  • Page 119: I/O Rack Becomes Powered On, But A Rack-Mounted Unit Does Not Become Powered On

    I/O Rack Becomes Powered On, But A Rack-Mounted Unit Does Not Become Powered On If you have a problem powering on a drawer in an I/O rack, examine all the I/O drawer Indicator Panels to attempt to isolate the problem I/O drawer. See “I/O Drawer Indicator Panel”...
  • Page 120 5. Replace the following, one at a time, turning off the power before replacement and attempting to power on after replacement: a. Service processor card b. Power distribution card c. Drawer indicator panel d. Fan monitoring card e. Both power supplies f.
  • Page 121 13. Have you replaced all parts in the list in step 5 on page 98? Go to step 5 on page 98 and try the next part in the list. Go to step 14. 14. Ask your next level of support for assistance. This ends the procedure.
  • Page 122: System Rack, I/O Rack, Or Rack-Mounted Unit Cannot Be Powered Off

    System Rack, I/O Rack, or Rack-Mounted Unit Cannot Be Powered Off This procedure analyzes a failure of the normal command and operator panel procedures to power off the system or an I/O rack If you have a problem powering off a drawer in an I/O rack, examine all I/O drawer indicator panels to attempt to isolate to the problem I/O drawer.
  • Page 123 2. Ensure that the SPCN cables that connect the racks are connected and seated correctly at both ends. Does the I/O rack power off, and is the power-good LED off (or flashing for all power supplies in the I/O drawers), for all the power supplies in all the drawers (the power supply power-good LED can be seen from the rear of the I/O drawer)? Go to step 4 of this procedure.
  • Page 124: The Src Table Directed You Here And The Src Is 1Xxx1200

    The SRC Table Directed You Here and the SRC is 1xxx1200 The power system in the system rack is failing. Attention: The ac power cable must be disconnected from the system rack before removing or installing regulators R04, R05, or R06. 1.
  • Page 125 a. Power off the system. b. Remove the only bulk power supply installed. c. Install one of the other bulk power supplies that was removed in step 5 on page 102. d. Power on the system. Is SRC 1xxx1200 displayed? The bulk power supply that was just removed in this step is failing, replace the bulk power supply.
  • Page 126 e. Power on the system. Is SRC 1xxx1200 displayed? Regulator assembly R06 is failing, replace regulator assembly R06. This ends the procedure. Go to ″Map 0410: Repair Checkout″ in the Diagnostic Information for Multiple Bus Systems. Go to step 10. 10.
  • Page 127: The Src Table Directed You Here And The Src Is 1Xxx120Y Or 1Xxx140Y

    c. Remove all the bus load (processor and memory cards, do not remove the clock card). d. Power on the system. Is SRC 1xxx1200 displayed? Go to step 16. The regulator assembly you just installed is failing, replace the regulator assembly.
  • Page 128 c. Power on the system. Does the system power on? The last card that was installed in step 4 on page 105 of this procedure is failing, replace the failing card. This ends the procedure. Go to ″Map 0410: Repair Checkout″ in the Diagnostic Information for Multiple Bus Systems.
  • Page 129 Did performing steps 23 on page 108 through 25 on page 109 resolve SRC 1xxx1203? Go to step 12. This ends the procedure. Go to ″Map 0410: Repair Checkout″ in the Diagnostic Information for Multiple Bus Systems. 12. Replace the system backplane assembly. This ends the procedure.
  • Page 130 Repeat step 17 on page 107. This ends the procedure. Go to ″Map 0410: Repair Checkout″ in the Diagnostic Information for Multiple Bus Systems 19. Is the SRC 1xxx1206? Go to “Entry MAP” on page 79. Go to step 20. 20.
  • Page 131 This ends the procedure. 24. Have you swapped all the regulator card assemblies? Go to step 25. This ends the procedure. Go to ″Map 0410: Repair Checkout″ in the Diagnostic Information for Multiple Bus Systems. 25. Perform the following: a. Power off the system. b.
  • Page 132: Regulator Problem Isolation

    Regulator Problem Isolation Note: Read the Danger and Caution notices under “Safety Notices” on page xiii before continuing with this procedure. Attention: The ac power cable must be disconnected from the system rack before removing or installing regulators R04, R05, and R06. 1.
  • Page 133 Go to step 6. 6. Repeat step 5 on page 110 until a new regulator assembly has been installed in all possible positions. Then continue with the next step. 7. Exchange the following FRUs, one at a time, until the problem is corrected: a.
  • Page 134: Power Good Problem Isolation

    Power Good Problem Isolation Attention: The ac power cable must be disconnected from the system rack before removing or installing regulators R04, R05, or R06. 1. Perform the following: a. Power off the system. b. Exchange the SPCN card. c. Power on the system. Does SRC 1xxx640x continued to be displayed? The SPCN card that was removed is failing, replace the SPCN card.
  • Page 135 Go to step 4. 4. Repeat step 3 on page 112 until a new regulator has been installed in positions R01, R02, and R04-R10. Then continue with the next step. 5. Remove the processor cards from the system rack. Attention: To prevent overheating problems, do not remove any card completely from the card enclosure unless you install an airflow card in its place.
  • Page 136: Ac Box Problem Isolation

    AC Box Problem Isolation A bulk power supply with a blinking or unlit light (LED) is an indication of a failure. Note: Read the Danger and Caution notices under “Safety Notices” on page xiii before continuing with this procedure. Attention: The ac power must be disconnected from the system rack before removing or installing regulator assemblies R04, R05, or R06.
  • Page 137 Go to step 6. 6. Perform the following: a. Power off the system. b. Remove the bulk power supply that is installed. c. Install one of the other bulk power supplies that was removed in step 5 on page 114. d.
  • Page 138 Go to step 11. 11. The problem is no longer present. You may have an intermittent problem. This ends the procedure. 12. Perform the following: a. Power off the system. b. Install one of the regulator assemblies that were removed in step 1 on page 114.
  • Page 139: Map 1540: Minimum Configuration

    MAP 1540: Minimum Configuration This MAP is used to locate defective FRUs not found by normal diagnostics. For this procedure, diagnostics are run on a minimally configured system. If a failure is detected on the minimally configured system, the remaining FRUs are exchanged one at a time until the failing FRU is identified.
  • Page 140: Step 1540-1

    Step 1540-1 1. Ensure that the diagnostics and the operating system are shut down. 2. Insert the diagnostic CD-ROM into the CD-ROM drive. 3. Turn off the power. 4. Turn on the power. 5. When the Keyboard indicator is displayed (the word Keyboard), press the 5 key on the system console.
  • Page 141: Step 1540-3

    Step 1540-3 1. Turn off the power. 2. Disconnect the ac power cable from the rear of the system rack. 3. At the rear of the system rack, disconnect the following cards: Attention: To prevent overheating problems, do not remove any electronic card completely from the card enclosure unless you install an airflow card in its place.
  • Page 142: Step 1540-4

    Step 1540-4 1. Turn off the power. 2. Disconnect the ac power cable from the system rack. 3. Reconnect the cards in the following list one at a time. After each card is reconnected, continue in this step. Continue to reconnect the cards in the list until you have reconnected all the cards in the list.
  • Page 143: Step 1540-7

    Step 1540-7 1. Turn off the power. 2. Disconnect the ac power cable from the system rack. 3. Replace memory cards in quad A at M01, M02, M03, and M24 with memory cards previously removed, if any, or replace with new memory cards. 4.
  • Page 144: Step 1540-9

    Step 1540-9 Look at the rear of the system rack, and locate the JTAG cable (connected to the rear of the system rack card position M19). Follow the JTAG cable back to the service processor card located in the primary I/O drawer (PCI slot 8).
  • Page 145: Step 1540-11

    10. All I/O drawers except the primary I/O drawer should now be physically disconnected from the system rack. Go to “Step 1540-11”. Step 1540-11 The primary I/O drawer is the only remaining I/O drawer connected to the system rack. Turn on the power. If the boot is not successful, the problem is in the primary I/O drawer.
  • Page 146: Step 1540-13

    Step 1540-13 Are there any adapters in slots 5, 6, or 7? Go to “Step 1540-14”. Go to “Step 1540-17” on page 125. Step 1540-14 Are there any adapters in slots 9 or 10? Go to “Step 1540-15”. Go to “Step 1540-18” on page 125. Step 1540-15 Are there any adapters in slots 11, 12, 13, or 14? Go to “Step 1540-22”...
  • Page 147: Step 1540-17

    Step 1540-17 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 5, 6, and 7 that are not attached to the boot device. 3. Label and record the location of any cables attached to the adapters. 4.
  • Page 148: Step 1540-20

    Step 1540-20 If the boot was successful, the problem is with one of the adapter cards or devices that was removed or disconnected from the primary I/O drawer. 1. Turn off the power. 2. Reinstall one adapter or device that was removed. Use the original adapter cards in their original slots when reinstalling adapters.
  • Page 149 Symptom Action You have been directed to MAP 1540 by the 1. Service processor card SRC tables and the SRC is B0061305 or 2. I/O planar B0061306. You have been directed to MAP 1540 for any 1. Boot device SCSI card other reason.
  • Page 150: Step 1540-23

    Step 1540-23 If the boot is successful: 1. Turn off the power. 2. The item just replaced has fixed the problem. 3. If a display adapter with keyboard and mouse were used, reinstall the display adapter card, keyboard and mouse. 4.
  • Page 151: Step 1540-26A

    Step 1540-26a Is there another I/O drawer to connect? NO The problem has changed. Call your next level of support. YES Go to “Step 1540-25” on page 128. Step 1540-27 The boot is not successful. The problem is in the last secondary I/O drawer that was connected.
  • Page 152: Step 1540-32

    Step 1540-32 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 1, 2, 3, and 4 that are not attached to the boot device. 3. Label and record the location of any cables attached to the adapters. 4.
  • Page 153: Step 1540-35

    Step 1540-35 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 11, 12, 13, and 14 that are not attached to the boot device. 3. Label and record the location of any cables attached to the adapters. 4.
  • Page 154: Step 1540-38

    Step 1540-38 If boot is unsuccessful, turn off the power and replace the remaining parts, (listed in the following table) in this drawer, one at a time. Turn on the power and check for a successful boot. Symptom Action You have been directed to MAP 1540 by the 1.
  • Page 155: Step 1540-40

    Step 1540-40 The primary I/O drawer is the only I/O drawer that was connected to the system rack. Note: Before continuing, check the cabling from the system rack to I/O drawers to ensure that the system is cabled correctly. Refer to “Cabling the System Rack and I/O Rack”...
  • Page 156 Service Guide...
  • Page 157: Chapter 4. Checkpoints

    Eyxx are displayed where y is not 0 (zero) and x can be any number in the range 0-F (hexadecimal). v Phase 4: AIX Boot Represents the time from the end of phase 3 until the time when the operator panel is cleared again. AIX login prompt follows shortly thereafter. © Copyright IBM Corp. 1999, 2000...
  • Page 158 The following table outlines the IPL phases from power-on to the AIX login prompt, matching the phases to corresponding operator panel checkpoints for a typical system boot. Also listed are the approximate boot times for each phase, along with their dependencies for each phase.
  • Page 159 v All of the FRUs listed in the repair action have been replaced and the problem has not been corrected. Checkpoints listed in the following tables have either four blank characters followed by the letter E, or eight characters that begin with the letter C. If your system hangs with a checkpoint displayed that begins with four blank characters and a character other than E, go to the Diagnostic Information for Multiple Bus Systems.
  • Page 160: System Processor Checkpoints

    System Processor Checkpoints If you replace FRUs or perform an action, and the problem is still not corrected, go to “MAP 1540: Minimum Configuration” on page 117 unless otherwise indicated in the tables. If you replace FRUs or perform an action, and the problem is corrected, go to MAP 410: Repair Checkout in Diagnostic Information for Multiple Bus SystemsDiagnostic Information for Multiple Bus Systemsunless otherwise indicated in the tables.
  • Page 161 Reference Code Description/Function Performed Action/ Possible Failing FRU (IPL SRC) C1yx 1030 Loading service processor system firmware from service Go to “MAP 1540: Minimum processor device Configuration” on page 117; follow the MAP steps to perform the system rack minimum configuration. C1yx 1050 Loading service processor system firmware from Go to “MAP 1540: Minimum...
  • Page 162: Service Processor Checkpoints

    Service Processor Checkpoints If you replace FRUs or perform an action, and the problem is still not corrected, go to “MAP 1540: Minimum Configuration” on page 117 unless otherwise indicated in the tables. If you replace FRUs or perform an action, and the problem is corrected, go to MAP 410: Repair Checkout in Diagnostic Information for Multiple Bus SystemsDiagnostic Information for Multiple Bus Systemsunless otherwise indicated in the tables.
  • Page 163 Table 2. Service processor Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E043 Configuring modem on serial port 2 1. Modem. 2. Service processor card. Location: U0.1-P1-X1 3. I/O planar in primary drawer. Location: U0.1-P1 4. Go to “Entry MAP” on page 79. E04F Modem configuration successful Re-IPL.
  • Page 164: Firmware Checkpoints

    Table 2. Service processor Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E081 Service processor flash update If hung at this checkpoint, check the completed service processor and AIX error logs. E082 Service processor promoting flash The could take several minutes. Be from side B to side A.
  • Page 165 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E109 Copy CRC verification code to RAM See the note on page136. When performing MAP 1540, follow the MAP steps to perform the system rack minimum configuration. E10A Load RTAS device tree See the note on page136.
  • Page 166 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E116 Bad CRC - copy recovery block data See the note on page136. When section to RAM performing MAP 1540, follow the MAP steps to perform the system rack minimum configuration. E117 Bad CRC - Invalidate and flush See the note on page136.
  • Page 167 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E128 Disable interrupts, set int vectors for See the note on page136. open firmware E129 Validate target RAM address See the note on page136. E12A Copy ROM to RAM, flush cache See the note on page136.
  • Page 168 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E135 Create memory DIMM node See the note on page136. When performing MAP 1540, follow the MAP steps to perform the system rack minimum configuration. E136 Test memory See the note on page136. When performing MAP 1540, follow the MAP steps to perform the system rack minimum configuration.
  • Page 169 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E160 CPU node VPD creation See the note on page136. When performing MAP 1540, follow the MAP steps to perform the system rack minimum configuration. E161 Create memory VPD See the note on page136.
  • Page 170 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E174 Establishing host connection If the system is not connected to an active network or if the target server is inaccessible (which can also result from incorrect IP parameters being supplied), the system will still attempt to boot.
  • Page 171 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E189 Add PS2 VPD to NVRAM and See the note on page136. device tree E18A Request fan monitoring card VPD See the note on page136. E18B Add fan monitoring card VPD to See the note on page136.
  • Page 172 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E1BA Enable L2 cache See the note on page136. When performing MAP 1540, follow the MAP steps to perform the system rack minimum configuration. E1BB Set cache parms for burst See the note on page136.
  • Page 173 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E1DC Dynamic console selection. If a console is attached but nothing is displayed on it, follow the steps associated with ″All display problems″ in the Entry MAP tables. If selection screen(s) can be seen on the terminals and the appropriate key on the input device associated with the desired display or terminal...
  • Page 174 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E1E5 XCOFF boot image initialization See the note on page136. When performing MAP 1540, follow the MAP steps to perform the system rack minimum configuration. E1E6 Set up early memory allocation heap See the note on page136. When performing MAP 1540, follow the MAP steps to perform the system rack minimum configuration.
  • Page 175 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E440 Validate NVRAM, initialize partitions 1. Verify that the system firmware as needed levels are at the current release levels, update as necessary. 2. Replace service processor card if problem persists.
  • Page 176 Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E5xy (E511 - E5FF) Configure remote I/O subsystem The E5xy (E511 to E5FF) codes are Where x is not components reserved for activities relating to equal to 0, and y is configuration or testing of the I/O not equal to 0.
  • Page 177: Boot Problems

    Table 3. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E604 SSA PCI adapter BIST and Replace the adapter. See note 5 on subsequent POSTs have completed page 157 for location code successfully. information related to this error. E605 SSA PCI adapter BIST has Replace the adapter.
  • Page 178 5. Replace SCSI adapter. 6. Replace SCSI drive. 7. It is possible that another installed adapter is causing the problem. Remove all installed adapters except the one the boot device is attached to and the on that the CD-ROM drive is attached to. Try to boot the diagnostics from the CD-ROM drive, and run the diagnostics against the system.
  • Page 179: Chapter 5. Error Code To Fru Index

    Check the status lights on the fronts of each installed I/O drawer to isolate failures to a single drawer. See “I/O Drawer Indicator Panel” on page 30 for the location and meaning of the lights (LEDs) on the I/O drawer indicator panel. © Copyright IBM Corp. 1999, 2000...
  • Page 180 The following table is an index to the checkpoints, error codes, or System Reference Codes (SRC) that you may receive to help diagnose a failure. Locate the code you received and follow the instructions to determine your next step. Table 4. Checkpoints, Error Codes, and SRC Index First 4 Type of Code What You Should Do...
  • Page 181: Firmware/Post Error Codes

    Firmware/POST Error Codes Attention: If you replace FRUs or perform an action, and the problem is still not corrected, go to “MAP 1540: Minimum Configuration” on page 117 unless otherwise indicated in the tables. If you replace FRUs or perform an action, and the problem is corrected, go to MAP 410: Repair Checkout in Diagnostic Information for Multiple Bus SystemsDiagnostic Information for Multiple Bus Systemsunless otherwise indicated in the tables.
  • Page 182 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 203w0xyz Remote I/O (RIO) configuration warning. Go to “MAP 1540: Minimum Configuration” on page 117. This code indicates that an RIO configuration was detected that does not result in complete loops. The system continues to boot;...
  • Page 183 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20A80002 Cannot get gateway IP address Refer to Table 3 on page 142 using code E174. 20A80003 Cannot get server hardware address Refer to Table 3 on page 142 using code E174.
  • Page 184 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20EE0005 Invalid IP parameter (>255) Enter valid IP parameter. Example: 255.192.002.000 20EE0006 No recognized SCSI adapter present This warning occurs when the selected SMS function cannot locate any SCSI adapter supported by the function.
  • Page 185 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20EE000C Pointer to the operating system found in Values normally found in nonvolatile nonvolatile storage. storage that point to the location of an operating system were not found. This can happen for two reasons: v Either your installed operating system doesn’t support storing the values...
  • Page 186 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 21A000xxx SCSI device errors Notes: 1. Before replacing any system components: a. Ensure that the controller and each device on the SCSI bus is assigned a unique SCSI ID. b.
  • Page 187 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 22001001 10/100 Mbps Ethernet PCI adapter Replace the adapter. See note 5 on internal wrap test failure page 157 for location code information related to this error. 22010001 PCI Auto LANstreamer Token Ring Replace the adapter.
  • Page 188 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25A80100 NVRAM data validation check failed. Turn off, turn on system unit and retry the operation before replacing any system component. Refer to Action under error code 25A80xxx.
  • Page 189 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25A80998 NVRAMRC script evaluation error - Execution of a command line within the command line execution error nvram configuration variable “nvramrc” (script) resulted in a “throw” being executed.
  • Page 190 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25B00003 Multiple memory card mismatch. Compare all memory cards in the quad. Multiple memory cards in a quad do not All four memory cards in the quad must match the other memory cards in the match.
  • Page 191 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 26020007 Failed to allocate bus resources to PCI 1. Move adapter to another slot adapter (behind a different PCI bus). 2. Check for available firmware updates for adapter. Apply update if available.
  • Page 192 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 26800Dxx Machine check occurred. Unable to 1. Refer to “Bus SRN to FRU isolate to a single device on a PCI bus. Reference Table” on page 440 using PCI bus number xx to isolate the xx indicates the PCI bus number with failing device.
  • Page 193 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 28030005 RTC battery error 1. Replace the system rack operator panel battery. Location: U1.1-P1-L1. Note: Password, time, and date need to be set. 2. Refer to Action under error code 28030001.
  • Page 194 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 28A00344 EPOW monitoring hardware is 1. Replace I/O drawer planar. downlevel. See note 5 on page 157 for location code information related to this error. 28A00345 Power supply EPOW. Both power 1.
  • Page 195 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 28A00353 PS1 I2C bus hang. Firmware cannot 1. Replace power supply 1. read the status of the first power supply. 2. Replace the power distribution board. 3. Replace I/O drawer planar. To identify failing I/O drawer location, see note 5 on page 157.
  • Page 196 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2B200031 Processor is failing POST or is manually 1. If the processor is not enabled, use disabled. the service processor menus to enable the processor. Then reboot the system.
  • Page 197: Service Processor Error Codes

    Service Processor Error Codes Attention: If you replace FRUs and the problem is still not corrected, go to “MAP 1540: Minimum Configuration” on page 117 unless otherwise indicated in the tables. If you replace FRUs and the problem is corrected, go to “MAP 410: Repair Checkout” in the Diagnostic Information for Multiple Bus Systems.
  • Page 198 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B00F002 AIX terminated with fault information Review operator panel for fault information. Note any additional refcodes (see “Functions 11 to 19 - System Reference Code” on page 603 for location). For each refcode, assemble a new SRC and look up the action in the “Chapter 5.
  • Page 199 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B00F00F Call home fault 1. Check modem power, modem connections, and modem configuration. Modem configuration can be checked using the service processor menus. 2. Telephone line problem 3.
  • Page 200 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B00F107 Unsupported FLASH update command This message appears only in service processor error log. If it persists, re-IPL to clear logs and reset programs. 4B00F108 Unsupported FLASH update state This message appears only in service processor error log.
  • Page 201 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B00F10D PRD buffer in NVRAM full This message appears only in service processor error log. If it persists, re-IPL to clear logs and reset programs. If the problem continues, call the support center for assistance.
  • Page 202 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B00F112 Call to Pager failed 1. Check modem connection and modem configuration. Modem configuration can be checked using the service processor menus. 2. Remote system problem 3.
  • Page 203 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B00F11A Internal service processor program This message appears only in service transfer failed (copy side B to A) processor error log. If this message persists, re-IPL to clear logs and reset programs.
  • Page 204 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B00F11F System power control network (SPCN) This message appears only in the read VPD access failed. service processor error log. If this message persists, re-IPL to clear logs and reset programs.
  • Page 205 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU M0BT0001 The system hung during “Starting Go to “MAP 1540: Minimum Software...”. This error code is Configuration” on page 117. generated by the customer performing “Problem Determination” in the Enterprise Server S80 pSeries 680 Model S85 User’s Guide.
  • Page 206 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU M0PS0000 Power Failure. This error code is Go to “MAP 1520: Power” on page 88. generated by the customer performing “Problem Determination” in the Enterprise Server S80 pSeries 680 Model S85 User’s Guide.
  • Page 207: Unit Reference Codes

    Unit Reference Codes This procedure uses a system reference code (SRC) that is displayed on the operator panel, listed in an error log, or reported by the customer to do the following: v Identify a list of possible failing items. v Point to additional isolation procedures (if available).
  • Page 208 The SRC table name is the same as the SRC type. These tables are arranged in hexadecimal sequence. The URCs are arranged in hexadecimal sequence, with numeric characters listed before alphabetic characters. For example, URCs 0001 through 0009 are listed before URCs 000A through 000F.
  • Page 209: (0000) Operator Panel Reference Codes

    0000 (0000) Operator Panel Reference Codes The operator panel detected a failure. 1. Look at the four rightmost characters of the SRC (data display for function 11-3). These four characters are the unit reference code. 2. Find the unit reference code in the following table. 3.
  • Page 210 0000 Table 8. Operator panel reference codes table (continued) Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) CCCC Service processor error to or from operator panel. 1. Service processor card Location: U0.1-P1-X1 An attempt to communicate between the service 2.
  • Page 211: (1Xxx) System Power Control Network (Spcn) Reference Codes

    1xxx (1xxx) System Power Control Network (SPCN) Reference Codes The system power control network (SPCN) detected a failure. 1. Look at the four rightmost characters of the SRC (data display for function 11-3). These four characters are the unit reference code. 2.
  • Page 212 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 00AC Detected ac loss 1. SPCN Cables 2. ac box If system powers on normally or stays powered on Location: U1.2-V7 after an ac power failure, no replacement of parts may be needed.
  • Page 213 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 0F13 Unidentified box ID. Code type mismatch. 1. SPCN card Location: U1.1-P2-X1 The SPCN node cannot determine the machine 2. System backplane assembly type of the box in which it is installed. If not able Location: U1.1-P1 to fix, go to “MAP 1540: Minimum Configuration”...
  • Page 214 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 1102 Power supply P03 error 1. Bulk power supply P03 Location: U1.2-V3 A fault detection failure occurred for power supply 2. SPCN card assembly R21 P03. If the LED on a bulk power supply is not on Location: U1.1-P2-X1 or is blinking, it may be the failing item.
  • Page 215 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 110D Regulator R06 error 1. Programmable regulator assembly R06 Location: U1.1-P2-V6 A fault detection failure occurred for regulator 2. SPCN card R06. Location: U1.1-P2-X1 110E Regulator R07 error 1.
  • Page 216 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 1203 2.5V memory control regulator fault Go to “MAP 1520: Power” on page 88. A 2.5V memory control regulator fault has been detected. 1204 3.3V memory control regulator fault Go to “MAP 1520: Power”...
  • Page 217 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 1304 Power supply P05 fault Bulk power supply P05 Location: U1.2-V5 A fault has been detected for power supply P05. If the LED on a bulk power supply is not on or is blinking, it may be the failing item.
  • Page 218 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 131D Regulator R22 error 1. Processor regulator card R22, Slot M07 Location: U1.1-P1-V2 A fault detection failure occurred for regulator 2. SPCN card R22. Location: U1.1-P2-X1 131E Regulator R23 error 1.
  • Page 219 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 6018 For SRC 1011, one of the regulators (R01, R02, 1. Programmable regulator assembly R01, R02, or R03) has reported a fault. These are located in or R03 the system rack.
  • Page 220 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 6258 Regulator over-current fault. 1. Programmable regulator assembly R03 Location: U1.1-P2-V3 Regulator 3 detected an over-current condition. 2. ac box This may be caused by the regulator or one of the Location: U1.2-V7 cards powered by the regulator.
  • Page 221 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 6638 Regulator over-current fault 1. Programmable regulator assembly R02 Location: U1.1-P2-V2 Regulator 2 reported a false over-current 2. Go to “MAP 1520: Power” on page 88. condition. Fault tolerance may allow continued system use.
  • Page 222 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 6A38 A regulator fault detection failure occurred for 1. Programmable regulator assembly R02 regulator 2. Location: U1.1-P2-V2 2. Go to “MAP 1520: Power” on page 88. 3. ac box Location: U1.2-V7 6A58 Regulator fault...
  • Page 223 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 7201 Power supply over-current fault Go to “MAP 1520: Power” on page 88. The ac box reported an over-current condition. This is usually caused by one of the regulators. 7300 ac box over-current fault Go to “MAP 1520: Power”...
  • Page 224 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 7406 Control supply 5VSW power off failure 1. ac box Location: U1.2-V7 To avoid damage, this failure must be corrected 2. Operator panel assmbly before removing powered processor or memory Location: U1.1-P1-L1 cards.
  • Page 225 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 8402 No VPD found due to clock/processor regulator 1. Clock/processor regulator card, M19 card failure Location: U1.1-P1-X2 2. Operator panel assmbly Location: U1.1-P1-L1 8403 VPD critical mismatch SPCN card R21 Location: U1.1-P2-X1 8404...
  • Page 226 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 8413 Invalid processor VPD. Record function code 19 Processor card 0, M05 from the operator panel. This function code is the Location: U1.1-P1-C1 CCIN identifier which is used to determine the processor or memory card type.
  • Page 227 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 8426 No processor VPD. Record function code 19 from 1. Clock/processor regulator card, M19 the operator panel. This function code is the CCIN Location: U1.1-P1-X2 identifier which is used to determine the processor 2.
  • Page 228 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 9024 SPCN firmware code not valid. The firmware code in one of the secondary nodes is not valid. The code will be reloaded. No action required. This reference code is logged for error analysis only.
  • Page 229 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 9032 SPCN communications failure, unit to rack. The frame detected a BCC error on a transmission from a secondary node to the frame. The transmission is attempted again. No action required.
  • Page 230 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 9041 Invalid load type. 1. SPCN code problem 2. SPCN card assembly, R21 The download was successful, but the wrong type Location: U1.1-P2-X1 of firmware code was loaded. The operation was attempted again but was not successful.
  • Page 231 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 90F1 A frame was added to the SPCN configuration. No action required. This reference code is logged for information only. 9101 Firmware-SPCN timeout. 1. ac box Location: U1.2-V7 A firmware timeout occurred.
  • Page 232 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 9112 Primary SPCN node is reporting load damaged. ac box Location: U1.2-V7 The firmware code for the primary SPCN node is damaged. The reload failed because the code could not be found.
  • Page 233 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 9214 Invalid address mode status 1. SPCN card assembly, R21 Location: U1.1-P2-X1 Invalid address mode occurred during frame 2. SPCN code problem command processing. 9215 Invalid frame command status 1.
  • Page 234 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 9236 Frame timeout. status 1. SPCN card assembly, R21 Location: U1.1-P2-X1 An SPCN frame node timeout occurred during 2. Go to “MAP 1520: Power” on page 88, network post processing.
  • Page 235 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) 9284 Undefined status 1. SPCN card assembly, R21 Location: U1.1-P2-X1 Undefined status occurred during frame or STF 2. SPCN code problem processing. 9285 BCC fault. SPCN card assembly, R21 Location: U1.1-P2-X1 A BCC error was detected during network post processing.
  • Page 236 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) C701 ac box failure. 1. ac box Location: U1.2-V7 An SPCN frame-to-frame communication failure 2. Go to “MAP 1520: Power” on page 88, was detected. assume that you do not have an error code when following the MAP.
  • Page 237 1xxx Reference Description/Action Failing Item Code (Perform all actions before exchanging Failing Items) CE19 Regulator not present. 1. Go to “MAP 1520: Power” on page 88. 2. ac box If regulator 3 in slot 16 is installed, exchange the Location: U1.2-V7 failing items.
  • Page 238: (A1Xx, B1Xx) Service Processor Reference Codes

    A1xx, B1xx (A1xx, B1xx) Service processor Reference Codes 1. Look at the four rightmost characters of the SRC (data display for function 11-3). These four characters are the unit reference code. Also, you may have additional secondary reference codes in functions 14 and 15. 2.
  • Page 239 A1xx, B1xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4509 Service processor problem isolation procedure. 1. Service processor card Location: U0.1-P1-X1 2. Operator panel assmbly Location: U1.1-P1-L1 4511 Service processor or system processor failure. Record 1.
  • Page 240: (B006) Common Firmware Reference Codes

    B006 (B006) Common Firmware Reference Codes The common firmware detected a failure. 1. Look at the four rightmost characters of the SRC (data display for function 11-3). These four characters are the unit reference code. 2. Find the unit reference code in the following table. Reference Code Description/Action Failing Item...
  • Page 241 B006 Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 1310 Service processor resource not available. The service processor error log is being filled faster than the errors are being reported to the system. Check other errors reported to the system and correct them. Chapter 5.
  • Page 242: Processor Reference Codes

    B006 Processor Reference Codes (B4xx) System Processor Reference Codes 1. Look at the four rightmost characters of the SRC (data display for function 11-3). These four characters are the unit reference code. Note: Function 11 provides the primary SRC. Function 12 is an informational status message only and not used.
  • Page 243 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2400 System processor card failure Processor card 0, M05 Location: U1.1-P1-C1 A processor card at the specified location is faulty. Probability is mandatory. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 244 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2420 Main storage failure Memory Card, M01 Location: U1.1-P1-M1 A memory card at the specified location is faulty. 00-00 Probability is mandatory. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 245 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2425 Main storage failure Memory Card, M09 Location: U1.1-P1-M5 A memory card at the specified location is faulty. AIX Location Code: 00-00 Probability is mandatory. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 246 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 242A Main storage failure Memory Card, M14 Location: U1.1-P1-M10 A memory card at the specified location is faulty. AIX Location Code: 00-00 Probability is mandatory. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 247 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 242F Main storage failure Memory Card, M23 Location: U1.1-P1-M15 A memory card at the specified location is faulty. AIX Location Code: 00-00 Probability is mandatory. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 248 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2440 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 249 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2443 Processor CCIN Word 13 does not equal 700xBB1B Go to “MAP 1540: Minimum (word 19) is equal or 700x2342 (where x=0 to B). Configuration” on page 117. to 5312 or 5313 I/O adapter failed.
  • Page 250 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2445 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 251 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2453 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 252 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2458 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 253 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2461 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 254 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2466 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 255 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 246B I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 256 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 248F System backplane is faulty. Probability is mandatory. System Backplane, M00 Location: U1.1-P1 Perform the following steps before replacing the system backplane: 1. Check locations M06, M16, and M18 for the Processor Terminator/filler card, CCIN=246C.
  • Page 257 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2491 RIO Port 1 or the RIO cable connected to it is faulty. 1. Check the RIO cable connectors Probability is mandatory. for damage. Ensure that the cable connections to the RIO ports are tight.
  • Page 258 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 24B0 RIO Port 1 or the RIO cable connected to it is faulty. 1. Check the RIO cable connectors Probability is mandatory. for damage. Ensure that the cable connections to the RIO ports are tight.
  • Page 259 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2570 I/O adapter hardware error detected. Use the service Go to “MAP 1540: Minimum processor menus described in “Chapter 7. Service Configuration” on page 117. Processor Menus” on page 447 to view the “Progress Indicators from Last Boot”...
  • Page 260 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2581 PCI error detected Drawer 0, Slot 1 Location: U0.1-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 261 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2582 PCI error detected Drawer 0, Slot 2 Location: U0.1-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 262 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2583 PCI error detected Drawer 0, Slot 3 Location: U0.1-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 263 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2584 PCI error detected Drawer 0, Slot 4 Location: U0.1-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 264 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2585 PCI error detected Drawer 0, Slot 5 Location: U0.1-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 265 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2586 PCI error detected Drawer 0, Slot 6 Location: U0.1-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 266 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2587 PCI error detected Drawer 0, Slot 7 Location: U0.1-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 267 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2588 PCI error detected Drawer 0, Slot 8 Location: U0.1-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 268 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2589 PCI error detected Drawer 0, Slot 9 Location: U0.1-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 9 and 10, and retry.
  • Page 269 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 258A PCI error detected Drawer 0, Slot 10 Location: U0.1-P1-I10 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 9 and 10, and retry.
  • Page 270 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 258B PCI error detected Drawer 0, Slot 11 Location: U0.1-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 271 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 258C PCI error detected Drawer 0, Slot 12 Location: U0.1-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 272 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 258D PCI error detected Drawer 0, Slot 13 Location: U0.1-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 273 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 258E PCI error detected Drawer 0, Slot 14 Location: U0.1-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 274 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2591 PCI error detected Drawer 1, Slot 1 Location: U0.2-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 275 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2592 PCI error detected Drawer 1, Slot 2 Location: U0.2-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 276 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2593 PCI error detected Drawer 1, Slot 3 Location: U0.2-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 277 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2594 PCI error detected Drawer 1, Slot 4 Location: U0.2-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 278 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2595 PCI error detected Drawer 1, Slot 5 Location: U0.2-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 279 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2596 PCI error detected Drawer 1, Slot 6 Location: U0.2-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 280 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2597 PCI error detected Drawer 1, Slot 7 Location: U0.2-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 281 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2598 PCI error detected Drawer 1, Slot 8 Location: U0.2-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 282 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 2599 PCI error detected Drawer 1, Slot 9 Location: U0.2-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 9 and 10, and retry.
  • Page 283 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 259A PCI error detected Drawer 1, Slot 10 Location: U0.2-P1-I10 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 9 and 10, and retry.
  • Page 284 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 259B PCI error detected Drawer 1, Slot 11 Location: U0.2-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 285 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 259C PCI error detected Drawer 1, Slot 12 Location: U0.2-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 286 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 259D PCI error detected Drawer 1, Slot 13 Location: U0.2-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 287 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 259E PCI error detected Drawer 1, Slot 14 Location: U0.2-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 288 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25A1 PCI error detected Drawer 2, Slot 1 Location: U0.3-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 289 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25A2 PCI error detected Drawer 2, Slot 2 Location: U0.3-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4 and retry.
  • Page 290 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25A3 PCI error detected Drawer 2, Slot 3 Location: U0.3-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 291 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25A4 PCI error detected Drawer 2, Slot 4 Location: U0.3-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 292 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25A5 PCI error detected Drawer 2, Slot 5 Location: U0.3-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 8, and 8, and retry.
  • Page 293 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25A6 PCI error detected Drawer 2, Slot 6 Location: U0.3-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 8, and 8, and retry.
  • Page 294 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25A7 PCI error detected Drawer 2, Slot 7 Location: U0.3-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 8, and 8, and retry.
  • Page 295 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25A8 PCI error detected Drawer 2, Slot 8 Location: U0.3-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 8, and 8, and retry.
  • Page 296 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25A9 PCI error detected Drawer 2, Slot 9 Location: U0.3-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 9 and 10, and retry.
  • Page 297 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25AA PCI error detected Drawer 2, Slot 10 Location: U0.3-P1-I10 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 9 and 10, and retry.
  • Page 298 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25AB PCI error detected Drawer 2, Slot 11 Location: U0.3-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 299 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25AC PCI error detected Drawer 2, Slot 12 Location: U0.3-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 300 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25AD PCI error detected Drawer 2, Slot 13 Location: U0.3-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 301 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25AE PCI error detected Drawer 2, Slot 14 Location: U0.3-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14 and retry.
  • Page 302 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25B1 PCI error detected Drawer 3, Slot 1 Location: U0.4-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 303 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25B2 PCI error detected Drawer 3, Slot 2 Location: U0.4-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 304 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25B3 PCI error detected Drawer 3, Slot 3 Location: U0.4-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 305 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25B4 PCI error detected Drawer 3, Slot 4 Location: U0.4-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 1, 2, 3, and 4, and retry.
  • Page 306 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25B5 PCI error detected Drawer 3, Slot 5 Location: U0.4-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 307 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25B6 PCI error detected Drawer 3, Slot 6 Location: U0.4-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 308 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25B7 PCI error detected Drawer 3, Slot 7 Location: U0.4-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 309 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25B8 PCI error detected Drawer 3, Slot 8 Location: U0.4-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 5, 6, 7, and 8, and retry.
  • Page 310 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25B9 PCI error detected Drawer 3, Slot 9 Location: U0.4-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 9 and 10, and retry.
  • Page 311 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25BA PCI error detected Drawer 3, Slot 10 Location: U0.4-P1-I10 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 9 and 10, and retry.
  • Page 312 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25BB PCI error detected Drawer 3, Slot 11 Location: U0.4-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 313 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25BC PCI error detected Drawer 3, Slot 12 Location: U0.4-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 314 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25BD PCI error detected Drawer 3, Slot 13 Location: U0.4-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 315 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 25BE PCI error detected Drawer 3, Slot 14 Location: U0.4-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is mandatory. 11, 12, 13, and 14, and retry.
  • Page 316 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4401 System processor card failure Processor card 1, M18 Location: U1.1-P1-C2 A processor card at the specified location is faulty. Probability is high. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 317 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4421 Main storage failure Memory Card, M02 Location: U1.1-P1-M2 A memory card at the specified location is faulty. AIX Location Code: 00-00 Probability is high. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 318 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4426 Main storage failure Memory Card, M10 Location: U1.1-P1-M6 A memory card at the specified location is faulty. AIX Location Code: 00-00 Probability is high. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 319 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 442B Main storage failure Memory Card, M15 Location: U1.1-P1-M11 A memory card at the specified location is faulty. AIX Location Code: 00-00 Probability is high. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 320 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4430 Main storage failure All memory cards in quad “A”. M01, M02, M03, M24 A memory card at the specified location is faulty. Location: U1.1-P1-M1 Probability is high. Location: U1.1-P1-M2 Location: U1.1-P1-M3 Record function code 19 from the operator panel.
  • Page 321 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4441 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 322 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items Processor CCIN I/O adapter failed. Use the service Go to “MAP 1540: Minimum (word 19) is not processor menus described in Configuration” on page 117. equal to 5312 or “Chapter 7.
  • Page 323 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4450 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 324 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4455 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 325 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 445A I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 326 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4463 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 327 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4468 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 328 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4470 Problem could be propagated from the attached Go to “MAP 1540: Minimum Input/Output devices. Go to “MAP 1540: Minimum Configuration” on page 117. Configuration” on page 117 and attempt to isolate the problem.
  • Page 329 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 448F System backplane is faulty. Probability is high. System Backplane, M00 Location: U1.1-P1 Perform the following steps before replacing the system backplane: 1. Check locations M06, M16, and M18 for the Processor Terminator/filler card, CCIN=246C.
  • Page 330 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4491 RIO Port 1 or the RIO cable connected to it is faulty. 1. Check the RIO cable connectors Probability is high. for damage. Ensure that the cable connections to the RIO ports are tight.
  • Page 331 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 44B0 RIO Port 1 or the RIO cable connected to it is faulty. 1. Check the RIO cable connectors Probability is high. for damage. Ensure that the cable connections to the RIO ports are tight.
  • Page 332 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4570 I/O adapter hardware error detected. Use the service Go to “MAP 1540: Minimum processor Menus described in “Chapter 7. Service Configuration” on page 117. Processor Menus” on page 447 to view the “Progress Indicators from Last Boot”...
  • Page 333 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4581 PCI error detected Drawer 0, Slot 1 Location: U0.1-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 334 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4582 PCI error detected Drawer 0, Slot 2 Location: U0.1-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4 and retry.
  • Page 335 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4583 PCI error detected Drawer 0, Slot 3 Location: U0.1-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 336 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4584 PCI error detected Drawer 0, Slot 4 Location: U0.1-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 337 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4585 PCI error detected Drawer 0, Slot 5 Location: U0.1-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 338 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4586 PCI error detected Drawer 0, Slot 6 Location: U0.1-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 339 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4587 PCI error detected Drawer 0, Slot 7 Location: U0.1-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 340 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4588 PCI error detected Drawer 0, Slot 8 Location: U0.1-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 341 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4589 PCI error detected Drawer 0, Slot 9 Location: U0.1-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 9 and 10, and retry.
  • Page 342 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 458A PCI error detected Drawer 0, Slot 10 Location: U0.1-P1-I10 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 9 and 10, and retry.
  • Page 343 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 458B PCI error detected Drawer 0, Slot 11 Location: U0.1-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 344 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 458C PCI error detected Drawer 0, Slot 12 Location: U0.1-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 345 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 458D PCI error detected Drawer 0, Slot 13 Location: U0.1-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 346 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 458E PCI error detected Drawer 0, Slot 14 Location: U0.1-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 347 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4591 PCI error detected Drawer 1, Slot 1 Location: U0.2-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 348 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4592 PCI error detected Drawer 1, Slot 2 Location: U0.2-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 349 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4593 PCI error detected Drawer 1, Slot 3 Location: U0.2-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 350 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4594 PCI error detected Drawer 1, Slot 4 Location: U0.2-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 351 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4595 PCI error detected Drawer 1, Slot 5 Location: U0.2-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 352 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4596 PCI error detected Drawer 1, Slot 6 Location: U0.2-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 353 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4597 PCI error detected Drawer 1, Slot 7 Location: U0.2-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 354 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4598 PCI error detected Drawer 1, Slot 8 Location: U0.2-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 355 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 4599 PCI error detected Drawer 1, Slot 9 Location: U0.2-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 9 and 10, and retry.
  • Page 356 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 459A PCI error detected Drawer 1, Slot 10 Location: U0.2-P1-I10 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 9 and 10, and retry.
  • Page 357 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 459B PCI error detected Drawer 1, Slot 11 Location: U0.2-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 358 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 459C PCI error detected Drawer 1, Slot 12 Location: U0.2-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 359 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 459D PCI error detected Drawer 1, Slot 13 Location: U0.2-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14 and retry.
  • Page 360 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 459E PCI error detected Drawer 1, Slot 14 Location: U0.2-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 361 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45A1 PCI error detected Drawer 2, Slot 1 Location: U0.3-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 362 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45A2 PCI error detected Drawer 2, Slot 2 Location: U0.3-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 363 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45A3 PCI error detected Drawer 2, Slot 3 Location: U0.3-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 364 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45A4 PCI error detected Drawer 2, Slot 4 Location: U0.3-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 365 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45A5 PCI error detected Drawer 2, Slot 5 Location: U0.3-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 366 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45A6 PCI error detected Drawer 2, Slot 6 Location: U0.3-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 367 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45A7 PCI error detected Drawer 2, Slot 7 Location: U0.3-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 368 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45A8 PCI error detected Drawer 2, Slot 8 Location: U0.3-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 369 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45A9 PCI error detected Drawer 2, Slot 9 Location: U0.3-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 9 and 10, and retry.
  • Page 370 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45AA PCI error detected Drawer 2, Slot 10 Location: U0.3-P1-I0 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 9 and 10, and retry.
  • Page 371 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45AB PCI error detected Drawer 2, Slot 11 Location: U0.3-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 372 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45AC PCI error detected Drawer 2, Slot 12 Location: U0.3-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14 and retry.
  • Page 373 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45AD PCI error detected Drawer 2, Slot 13 Location: U0.3-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 374 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45AE PCI error detected Drawer 2, Slot 14 Location: U0.3-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 375 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45B1 PCI error detected Drawer 3, Slot 1 Location: U0.4-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 376 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45B2 PCI error detected Drawer 3, Slot 2 Location: U0.4-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 377 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45B3 PCI error detected Drawer 3, Slot 3 Location: U0.4-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 378 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45B4 PCI error detected Drawer 3, Slot 4 Location: U0.4-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 1, 2, 3, and 4, and retry.
  • Page 379 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45B5 PCI error detected Drawer 3, Slot 5 Location: U0.4-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 380 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45B6 PCI error detected Drawer 3, Slot 6 Location: U0.4-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8,and retry.
  • Page 381 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45B7 PCI error detected Drawer 3, Slot 7 Location: U0.4-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 382 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45B8 PCI error detected Drawer 3, Slot 8 Location: U0.4-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 5, 6, 7, and 8, and retry.
  • Page 383 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45B9 PCI error detected Drawer 3, Slot 9 Location: U0.4-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 9 and 10, and retry.
  • Page 384 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45BA PCI error detected Drawer 3, Slot 10 Location: U0.4-P1-I10 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 9 and 10, and retry.
  • Page 385 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45BB PCI error detected Drawer 3, Slot 11 Location: U0.4-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 386 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45BC PCI error detected Drawer 3, Slot 12 Location: U0.4-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 387 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45BD PCI error detected Drawer 3, Slot 13 Location: U0.4-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 388 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 45BE PCI error detected Drawer 3, Slot 14 Location: U0.4-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is high. 11, 12, 13, and 14, and retry.
  • Page 389 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6401 System processor card failure Processor card 1, M18 Location: U1.1-P1-C2 A processor card at the specified location is faulty. Probability is low. Record function code 19 from the operator panel.
  • Page 390 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6421 Main storage failure Memory Card, M02 Location: U1.1-P1-M2 A memory card at the specified location is faulty. AIX Location Code: 00-00 Probability is low. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 391 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6426 Main storage failure Memory Card, M10 Location: U1.1-P1-M6 A memory card at the specified location is faulty. AIX Location Code: 00-00 Probability is low. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 392 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 642B Main storage failure Memory Card, M15 Location: U1.1-P1-M11 A memory card at the specified location is faulty. AIX Location Code: 00-00 Probability is low. Record function code 19 from the operator panel. This function code is the CCIN identifier, which is used to determine the processor or memory card type.
  • Page 393 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6430 Main storage failure All memory cards in quad “A”. M01, M02, M03, M24 A memory card at the specified location is faulty. Location: U1.1-P1-M1 Probability is low. Location: U1.1-P1-M2 Location: U1.1-P1-M3 Record function code 19 from the operator panel.
  • Page 394 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6441 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 395 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items Processor CCIN I/O adapter failed. Use the service Go to “MAP 1540: Minimum (word 19) is not processor menus described in Configuration” on page 117. equal to 5312 or “Chapter 7.
  • Page 396 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6450 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 397 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6455 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 398 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 645A I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 399 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6463 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 400 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6468 I/O adapter failed. Use the service processor menus Go to “MAP 1540: Minimum described in “Chapter 7. Service Processor Menus” on Configuration” on page 117. page 447 to view the “Progress Indicators from Last Boot”...
  • Page 401 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6470 Problem could be propagated from the attached Go to “MAP 1540: Minimum Input/Output devices. Go to “MAP 1540: Minimum Configuration” on page 117. Configuration” on page 117 and attempt to isolate the problem.
  • Page 402 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 648F System backplane is faulty. Probability is low. System Backplane, M00 Location: U1.1-P1 Perform the following steps before replacing the system backplane: 1. Check locations M06, M16, and M18 for the Processor Terminator/filler card, CCIN=246C.
  • Page 403 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6491 RIO Port 1 or the RIO cable connected to it is faulty. 1. Check the RIO cable connectors Probability is low. for damage. Ensure that the cable connections to the RIO ports are tight.
  • Page 404 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 64B0 RIO Port 1 or the RIO cable connected to it is faulty. 1. Check the RIO cable connectors Probability is low. for damage. Ensure that the cable connections to the RIO ports are tight.
  • Page 405 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6570 I/O adapter hardware error detected. Use the service Go to “MAP 1540: Minimum processor menus described in “Chapter 7. Service Configuration” on page 117. Processor Menus” on page 447 to view the “Progress Indicators from Last Boot”...
  • Page 406 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6581 PCI error detected Drawer 0, Slot 1 Location: U0.1-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4, and retry.
  • Page 407 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6582 PCI error detected Drawer 0, Slot 2 Location: U0.1-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4, and retry.
  • Page 408 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6583 PCI error detected Drawer 0, Slot 3 Location: U0.1-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4, and retry.
  • Page 409 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6584 PCI error detected Drawer 0, Slot 4 Location: U0.1-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4, and retry.
  • Page 410 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6585 PCI error detected Drawer 0, Slot 5 Location: U0.1-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 411 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6586 PCI error detected Drawer 0, Slot 6 Location: U0.1-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8 and retry.
  • Page 412 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6587 PCI error detected Drawer 0, Slot 7 Location: U0.1-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 413 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6588 PCI error detected Drawer 0, Slot 8 Location: U0.1-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 414 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6589 PCI error detected Drawer 0, Slot 9 Location: U0.1-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 9 and 10, and retry.
  • Page 415 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 658A PCI error detected Drawer 0, Slot 10 Location: U0.1-P1-I10 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 9 and 10, and retry.
  • Page 416 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 658B PCI error detected Drawer 0, Slot 11 Location: U0.1-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14, and retry.
  • Page 417 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 658C PCI error detected Drawer 0, Slot 12 Location: U0.1-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14, and retry.
  • Page 418 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 658D PCI error detected Drawer 0, Slot 13 Location: U0.1-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14, and retry.
  • Page 419 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 658E PCI error detected Drawer 0, Slot 14 Location: U0.1-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14, and retry.
  • Page 420 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6591 PCI error detected Drawer 1, Slot 1 Location: U0.2-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4, and retry.
  • Page 421 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6592 PCI error detected Drawer 1, Slot 2 Location: U0.2-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4, and retry.
  • Page 422 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6593 PCI error detected Drawer 1, Slot 3 Location: U0.2-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4 and retry.
  • Page 423 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6594 PCI error detected Drawer 1, Slot 4 Location: U0.2-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4 and retry.
  • Page 424 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6595 PCI error detected Drawer 1, Slot 5 Location: U0.2-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 425 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6596 PCI error detected Drawer 1, Slot 6 Location: U0.2-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 426 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6597 PCI error detected Drawer 1, Slot 7 Location: U0.2-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 427 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6598 PCI error detected Drawer 1, Slot 8 Location: U0.2-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 428 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 6599 PCI error detected Drawer 1, Slot 9 Location: U0.2-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 9 and 10, and retry.
  • Page 429 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 659A PCI error detected Drawer 1, Slot 10 Location: U0.2-P1-I10 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 9 and 10, and retry.
  • Page 430 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 659B PCI error detected Drawer 1, Slot 11 Location: U0.2-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14, and retry.
  • Page 431 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 659C PCI error detected Drawer 1, Slot 12 Location: U0.2-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14, and retry.
  • Page 432 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 659D PCI error detected Drawer 1, Slot 13 Location: U0.2-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14 and retry.
  • Page 433 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 659E PCI error detected Drawer 1, Slot 14 Location: U0.2-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14, and retry.
  • Page 434 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65A1 PCI error detected Drawer 2, Slot 1 Location: U0.3-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, or 4 and retry.
  • Page 435 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65A2 PCI error detected Drawer 2, Slot 2 Location: U0.3-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4 and retry.
  • Page 436 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65A3 PCI error detected Drawer 2, Slot 3 Location: U0.3-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4, and retry.
  • Page 437 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65A4 PCI error detected Drawer 2, Slot 4 Location: U0.3-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4, and retry.
  • Page 438 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65A5 PCI error detected Drawer 2, Slot 5 Location: U0.3-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 439 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65A6 PCI error detected Drawer 2, Slot 6 Location: U0.3-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 440 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65A7 PCI error detected Drawer 2, Slot 7 Location: U0.3-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 441 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65A8 PCI error detected Drawer 2, Slot 8 Location: U0.3-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 442 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65A9 PCI error detected Drawer 2, Slot 9 Location: U0.3-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 9 and 10, and retry.
  • Page 443 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65AA PCI error detected Drawer 2, Slot 10 Location: U0.3-P1-I10 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 9 and 10, and retry.
  • Page 444 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65AB PCI error detected Drawer 2, Slot 11 Location: U0.3-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14, and retry.
  • Page 445 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65AC PCI error detected Drawer 2, Slot 12 Location: U0.3-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14 and retry.
  • Page 446 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65AD PCI error detected Drawer 2, Slot 13 Location: U0.3-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14, and retry.
  • Page 447 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65AE PCI error detected Drawer 2, Slot 14 Location: U0.3-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14, and retry.
  • Page 448 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65B1 PCI error detected Drawer 3, Slot 1 Location: U0.4-P1-I1 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4, and retry.
  • Page 449 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65B2 PCI error detected Drawer 3, Slot 2 Location: U0.4-P1-I2 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4, and retry.
  • Page 450 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65B3 PCI error detected Drawer 3, Slot 3 Location: U0.4-P1-I3 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4 and retry.
  • Page 451 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65B4 PCI error detected Drawer 3, Slot 4 Location: U0.4-P1-I4 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 1, 2, 3, and 4, and retry.
  • Page 452 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65B5 PCI error detected Drawer 3, Slot 5 Location: U0.4-P1-I5 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 453 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65B6 PCI error detected Drawer 3, Slot 6 Location: U0.4-P1-I6 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 454 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65B7 PCI error detected Drawer 3, Slot 7 Location: U0.4-P1-I7 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 455 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65B8 PCI error detected Drawer 3, Slot 8 Location: U0.4-P1-I8 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 5, 6, 7, and 8, and retry.
  • Page 456 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65B9 PCI error detected Drawer 3, Slot 9 Location: U0.4-P1-I9 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 9 and 10, and retry.
  • Page 457 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65BA PCI error detected Drawer 3, Slot 10 Location: U0.4-P1-I10 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 9 and 10, and retry.
  • Page 458 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65BB PCI error detected Drawer 3, Slot 11 Location: U0.4-P1-I11 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14 and retry.
  • Page 459 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65BC PCI error detected Drawer 3, Slot 12 Location: U0.4-P1-I12 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, or 14 and retry.
  • Page 460 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65BD PCI error detected Drawer 3, Slot 13 Location: U0.4-P1-I13 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14, and retry.
  • Page 461 B4xx Reference Code Description/Action Failing Item Perform all actions before exchanging Failing Items 65BE PCI error detected Drawer 3, Slot 14 Location: U0.4-P1-I14 An adapter card at the specified location is faulty. 1. Remove any adapters from slots Probability is low. 11, 12, 13, and 14 and retry.
  • Page 462: Bus Srn To Fru Reference Table

    Bus SRN to FRU Reference Table The following bus SRN to FRU reference table is used to locate defective FRUs within an I/O planar PCI bus. If the system you are diagnosing produces a service request number (SRN) that is contained in the following table, the bus and PCI slots for that bus are identified.
  • Page 463 Bus Identification Possible Failing Device and AIX Associated FRU Location Code Device installed in I/O slot 4 I/O planar or adapter (20-70 to 20-77 or 2E-XX) 9CC-102 PCI Bus 02 Device installed in I/O slot 11 I/O planar or adapter (30-58 to 30-5F or 3B-XX) Device installed in I/O slot 12 I/O planar or adapter...
  • Page 464 Device installed in I/O slot 10 I/O planar or adapter (80-60 to 80-67 or 8C-XX) I/O Drawer 2 of 3 (Secondary) 9CC-108 PCI Bus 08 Device installed in I/O slot 5 I/O planar or adapter (90-58 to 90-5F or 9B-XX) Device installed in I/O slot 6 I/O planar or adapter (90-60 to 90-67 or 9C-XX)
  • Page 465 9CC-113 PCI Bus 13 Device installed in I/O slot 1 I/O planar or adapter (E0-58 to E0-5F or EB-XX) Device installed in I/O slot 2 I/O planar or adapter (E0-60 to E0-67 or EC-XX) Device installed in I/O slot 3 I/O planar or adapter (E0-68 to E0-6F or ED-XX) Device installed in I/O slot 4...
  • Page 466 Service Guide...
  • Page 467: Chapter 6. Loading The System Diagnostics In Service Mode

    4. When or after the keyboard indicator appears during startup, press the number 6 key on a directly attached keyboard (or the number 6 key on an ASCII terminal). © Copyright IBM Corp. 1999, 2000...
  • Page 468: Default Boot List And Service Mode Bootlist

    5. Enter any requested passwords. After any requested passwords have been entered, the system attempts to boot from the first device of each type found on the list. If no bootable image is found on the first device of each type on the list, the system does not search through the other devices of that type for a bootable image;...
  • Page 469: Chapter 7. Service Processor Menus

    Update Service Processor Flash EPROM Save/Restore Hardware Maintenance Policies Change General Access Password Change Privileged-access password Select Language Enable/Disable Unattended Start Mode Passwords required (if set): Operating system root password Privileged-access password General access (power-on) password © Copyright IBM Corp. 1999, 2000...
  • Page 470: Service Processor Menus

    Service Processor Menus The service processor menus are divided into two groups: v General user menus - the user must know the general access password. v Privileged user menus - the user must know the privileged-access password. The following section describes these two groups of menus, how to access them, and the functions associated with each option.
  • Page 471: Saving And Restoring Service Processor Settings

    Saving and Restoring Service Processor Settings You can back up all of the settings you make (with the exception of language) from the service processor menus to facilitate either of the following: v Recovering from a fault that corrupted service processor settings v Replicating these settings to other servers that include a service processor You can use the service aid, Save or Restore Hardware Management Policies, to save your settings after initial setup or whenever the settings must be changed for system...
  • Page 472: General User Menus

    General User Menus The menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general access password, if set, to access these menus. GENERAL USER MENU 1. Continue System Boot 2.
  • Page 473: Privileged User Menus

    system resources. If POST errors occur during startup, this error log, when used with the diagnostics, helps to isolate faults. For an example, refer to “Service Processor Error Logs” on page 476. v Exit from Menus Allows the user to continue with the system boot already in progress using the current ASCII terminal as the active console.
  • Page 474 Note: The information under the Service Processor Firmware heading in the following Main Menu illustration is example information only. Service Processor Firmware VERSION: 19990707 Copyright 1999 IBM Corporation SYSTEM NAME MAIN MENU 1. Service Processor Setup Menu 2. System Power Control Menu 3.
  • Page 475: Service Processor Setup Menu

    Service Processor Setup Menu The service processor setup menu shown below is accessed from the Main menu: SERVICE PROCESSOR SETUP MENU 1. Change Privileged-access password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Enabled 4. Start Talk Mode 5.
  • Page 476 Privileged- General Resulting Menu access Access password Password None None Service processor MAIN MENU displayed None Users with the password view the GENERAL USER MENU. Users without the password view the service processor MAIN MENU. None Users with the password view the service processor MAIN MENU.
  • Page 477 v OS Surveillance Setup Menu This menu can be used to set up operating system (OS) surveillance. OS Surveillance Setup Menu 1. Surveillance: Currently Enabled 2. Surveillance Time Interval: 2 minutes 3. Surveillance Delay: 2 minutes 98. Return to Previous Menu 1>...
  • Page 478: System Power Control Menu

    System Power Control Menu This menu can be used to set power control options. Other menus that control boot options are available here: SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Reboot/Restart Policy Setup Menu 3. Continue System Boot 4.
  • Page 479: System Information Menu

    System Information Menu Access to system configuration information, error logs, system resources, and processor configuration is a available from this menu: SYSTEM INFORMATION MENU 1. Read VPD Image from Last System Boot 2. Read Progress Indicators from Last System Boot 3.
  • Page 480 v Read Service Processor Configuration Displays current service processor configuration. v Processor Configuration/Deconfiguration Menu Allows the user to change the system processor configuration. If it is necessary to take one of the processors offline, this menu allows you to deconfigure a processor, and then reconfigure the processor at a later time.
  • Page 481: Language Selection Menu

    Language Selection Menu The service processor menus and messages are available in different languages. This menu allows selecting languages in which the service processor and system firmware menus and messages are displayed. LANGUAGE SELECTION MENU 1. English 2. Francais 3. Deutsch 4.
  • Page 482: Call-In/Call-Out Setup Menu

    Call-In/Call-Out Setup Menu The following menu is used to configure a modem for the service processor to use to support the system: CALL-IN/CALL-OUT SETUP MENU 1. Modem Configuration Menu 2. Serial Port Selection Menu 3. Serial Port Speed Setup Menu 4.
  • Page 483: Modem Configuration Menu

    Modem Configuration Menu The first two lines of the Modem Configuration Menu are status lines showing the current selections. Selections are made in the two sections labeled Modem Ports and Modem Configuration File Name. Select the serial port that you want to activate and then select the modem configuration file for the modem on the port.
  • Page 484: Serial Port Selection Menu

    Serial Port Selection Menu You can enable and/or disable the call-in and call-out functions of each serial port in any combination from this menu: Serial Port Selection Menu 1. Serial Port 1 Call-Out: Currently Disabled 2. Serial Port 2 Call-Out: Currently Disabled 3.
  • Page 485: Telephone Number Setup Menu

    Telephone Number Setup Menu This menu can be used to set or change the telephone numbers for reporting a system failure. The service processor allows setting or changing telephone numbers for: Telephone Number Setup Menu 1. Service Center Telephone Number: Currently Unassigned 2.
  • Page 486: Call-Out Policy Setup Menu

    Call-Out Policy Setup Menu Callout settings can be set using the following menu: CALL-OUT POLICY SETUP MENU 1. Call-Out policy (First/All): Currently First 2. Remote timeout, (in seconds): Currently 120 3. Remote latency, (in seconds): Currently 2 4. Number of retries: Currently 2 98.
  • Page 487: Customer Account Setup Menu

    Customer Account Setup Menu This menu allows users to enter information that is specific to their account: Customer Account Setup Menu 1. Customer Account Number: Currently Unassigned 2. Customer RETAIN Login userid: Currently Unassigned 3. Customer RETAIN login password: Currently Unassigned 98.
  • Page 488: Reboot/Restart Policy Setup Menu

    Reboot/Restart Policy Setup Menu The following menu controls Reboot/Restart Policy: Reboot/Restart Policy Setup Menu 1. Number of reboot attempts: Currently 1 2. Use OS-Defined restart policy? Currently Yes 3. Enable supplemental restart policy? Currently No 4. Call-Out before restart: Currently Disabled 98.
  • Page 489: Boot Mode Menu

    Boot Mode Menu The Boot Mode menu allows a selection of boot options to be selected: Boot Mode Menu 1. Boot to SMS Menu: Currently Disabled 2. Service Mode Boot from Saved List: Currently Disabled 3. Service Mode Boot from Default List: Currently Disabled 4.
  • Page 490: Service Processor Procedures In Service Mode

    Service Processor Procedures in Service Mode When the system is in service mode, the following service-processor options are suspended: v Unattended start mode v Reboot/restart policy v Call-out v Surveillance. When service mode is exited, the service processor options revert to the customer settings.
  • Page 491: Service Processor Functions

    Service Processor Functions This section discusses some of the service processor functions in greater detail. The models S80 and S85 service processor supports the following functions: Built-in Functions Initialization and Test Service Processor BIST System Chip Initialization Error Data Collection BIST/POST errors and status Isolation to Field Replaceable Unit (FRU) on failure...
  • Page 492: System Power-On Methods

    System Power-On Methods This section discusses the following system power-on methods: v Power-on Switch - see “Powering On the System” on page 493. v Remote Power-on via Ring-Indicate Signal The server automatically powers on when it detects a ″ring indicate″ signal from a modem attached to one of the integrated serial ports.
  • Page 493: Service Processor Call-In Security

    Using the operator-panel functions, you can select the IPL type, mode, and speed of your boot capabilities. For more information, refer to operator panel functions 01 and 02 in “Operator Panel Function Code Descriptions” on page 598. Attention: Selecting fast IPL results in several diagnostic tests being skipped. Service Processor Call-In Security If the service processor detects bad battery-powered storage (indicating that the battery in the operator panel has failed or is disconnected), it maintains server security by...
  • Page 494: Service Processor Reboot/Restart Policy Controls

    initiate a reboot/restart process based on the settings in the service processor Reboot/Restart Policy Setup Menu and the operating system automatic restart settings (see operating system documentation). If the operating system is AIX, the menu item under SMIT for setting the restart policy is Automatically Reboot After Crash (True/False), and the default is False.
  • Page 495: Configuring And Deconfiguring Processors

    OS Automatic Service processor to Service Processor System response reboot/restart after use OS-Defined Enable supplemental crash setting restart policy? restart policy? None None Restarts None None Restarts False False Restarts False False True True Restarts True Restarts True Restarts service processor default AIX default Configuring and Deconfiguring Processors The models S80 and S85 systems feature Repeat-Gard, an enhanced error detection...
  • Page 496: Service Processor System Monitoring - Surveillance

    reached a threshold of recoverable errors. Information is also recorded if a critical processor failure ever occurs which allows the affected processor to be identified and removed during the next boot. This function is provided in addition to the other services to notify customer support and service support if desired.
  • Page 497: Call-Out (Call-Home)

    Operating system surveillance is not enabled by default, allowing you to run operating systems that do not support this service processor option. Operating system surveillance can be enabled and disabled through: v Service Processor Menus v Service Processor Service Aids For operating system surveillance to work correctly, you must set the following parameters: v Surveillance enable/disable...
  • Page 498: Console Mirroring

    3. To Call-Out before restart, set Call-out before restart to ENABLED from the Reboot/Restart Policy Setup menu. Note: Some modems, such as IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem.
  • Page 499: System Post Errors

    Error Log 19970626223337 0. Error detected.. 4B00F010 B455440004B00710700001370000000000000000007420A400010000000 0000000000000 Press "C" to clear error log, any other key to continue. > Note: The time stamp in this error log is Coordinated Universal Time (CUT), which is also referred to as Greenwich Mean Time (GMT). AIX error logs have more information available and can time stamp with local time.
  • Page 500: Lcd Progress Indicator Log

    LCD Progress Indicator Log The following is an example of the LCD progress indicator log. The progress indicators (checkpoints) are displayed in two sections. Above the dashed line are progress indicators from the boot that produced the current sessions. Below the dashed line are progress indicators from the boot preceding the one that produced the current sessions.
  • Page 501: Chapter 8. System Management Services

    3 Remote Initial Program Load Setup 4 SCSI Utilities 5 Select Console 6 MultiBoot 7 Select Language 8 OK Prompt .------. |X=Exit| ′------' ===> Each option on the System Management Services Utilities menu is described in this section. © Copyright IBM Corp. 1999, 2000...
  • Page 502: Password Utilities

    Password Utilities Entering this selection permits access to the options shown on the following screen: Password Utilities 1 Set Privileged Access-Password 2 Remove Privileged-Access Password 3 Unattended Start Mode <ON> .------. |X=Exit| ′------' ===> Set Privileged-Access Password: The privileged-access password protects against the unauthorized starting of the system programs.
  • Page 503: Display Error Log

    Display Error Log A screen similar to the following displays when you select this option. You can view or clear your system error log. .--------------------------------------------------------. Error Log Date Time ErrorCode Location | Entry 1. 99/06/30 02:15:35 25a80011 U1.1-P1.IQ2 | Entry 2. 99/07/01 03:18:36 20300026 U1.1-P1.IQ2 ′--------------------------------------------------------' .-----------------.
  • Page 504: Remote Initial Program Load Setup

    Remote Initial Program Load Setup This option allows you to enable and set up the remote startup capability of your system. You must first specify the network parameters as shown in the following screen: Network Parameters 1. IP Parameters 2. Adapter Parameters 3.
  • Page 505: Adapter Parameters

    Adapter Parameters Select the Adapter Parameters option from the Network Parameters menu to view an adapter’s hardware address, as well as configure network adapters that require setup. A screen similar to the following displays when you make this selection: Adapter Parameters Device Slot Hardware Address...
  • Page 506 Ping Select Ping from the Network Parameters menu to test a connection to a remote system unit. After selecting the Ping option, you must choose an adapter to communicate with the remote system. Device Slot Hardware Address 1. Gigabit Ethernet 5: U0.1-P1-I5/E1 0004ac7c8628 2.
  • Page 507: Scsi Utilities

    SCSI Utilities SCSI Utilities allow you to set delay times for the SCSI hard disk spin-up and to set SCSI IDs for SCSI controllers installed in the system. SCSI Utilities 1. Harddrive Spin Up Delay 2. Change SCSI Id .--------. | X=Exit | ′--------' ===>...
  • Page 508: Multiboot

    Multiboot Multiboot allows you to select a method for booting the system. Multiboot 1 Select Software 2 Software Default 3 Select Install Device 4 Select Boot Devices 5 OK Prompt 6 Multiboot Startup <OFF> .------. |X=Exit| ′------' ===> Select Software If this option is supported by the operating system, the names of the operating system installed are shown.
  • Page 509: Select Boot Devices

    Select Boot Devices Select this option to view and change the custom boot list, which is the sequence of devices read at startup time. The boot list can contain five devices. Select Boot Devices 1 Display Current Settings 2 Restore Default Settings 3 Configure 1st Boot Device 4 Configure 2nd Boot Device 5 Configure 3rd Boot Device...
  • Page 510 Restore Default Settings Restores the boot list to the following default sequence: v Primary diskette drive v CD-ROM drive v Tape id=5 (slot=1) v Hard disk drive id=6 (Slot=1) v Network device Selecting any of the Configure Boot Device options displays a screen similar to the following.
  • Page 511: Select Language

    Select Language Select this option to change the language used by the text-based System Management Services screens and the service processor menus. Select Language 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 6. Svenska ===> .------. |X=Exit| ′------' Note: To correctly display languages other than English, your ASCII terminal must support the ISO-8859 character set.
  • Page 512 Service Guide...
  • Page 513: Chapter 9. Removal And Replacement Procedures

    If you have an antistatic wrist strap available, use it while handling the device. v Do not remove the device from the antistatic bag until you are ready to install the device in the system unit. © Copyright IBM Corp. 1999, 2000...
  • Page 514: Powering Off And Powering On The System

    v With the device still in its antistatic bag, touch it to a metal frame of the system. v Grasp cards and boards by the edges. Hold drives by the frame. Avoid touching the solder joints or pins. v If you need to lay the device down while it is out of the antistatic bag, lay it on the antistatic bag.
  • Page 515: Powering On The System

    The system powers off, and the operator panel power-on light goes off and remains off. Note: To cancel the power-off operation, do not select function 08. Instead, press any other control panel pushbutton. This ends the procedure. Powering On the System Perform the following steps to power on the system rack and attached I/O drawers: 1.
  • Page 516: Fast Power Up Feature

    Fast Power Up Feature Note: This feature is only recommended in a service environment because several key system functions are not verified. The fast power up sequence is as follows: Press the system power pushbutton two times to ensure the power is off. Press the Scroll Up pushbutton one time.
  • Page 517: Hot-Swappable Front Blowers

    AC Box Before performing these procedures, read “Safety Notices” on page xiii. Removal 1. Power off the system (see “Powering Off and Powering On the System” on page 492). 2. Disconnect the ac power cord. 3. Remove the rear cover (see “Covers” on page 494). Refer to “AC Box Assembly and Rear Blowers (Rear View)”...
  • Page 518: Hot-Swappable Rear Blowers

    Hot-Swappable Rear Blowers Removal 1. Remove the rear cover (see “Covers” on page 494). Refer to “AC Box Assembly and Rear Blowers (Rear View)” on page 550 for blower parts and perform the following steps: 2. Remove the rear blower EMC shield. 3.
  • Page 519: Operator Panel

    5. If you are removing a card from the rear of the system, refer to “System Rack Locations Rear” on page 18 for card locations. Continue with step 6. 6. Remove the EMC shield for the card location that you are accessing. 7.
  • Page 520: Operator Panel Battery

    Operator Panel Battery Removal CAUTION: A lithium battery can cause fire, explosion, or severe burn. Do not recharge, disassemble, heat above 100°C (212°F), solder directly to the cell, incinerate, or expose cell contents to water. Keep away from children. Replace only with the part number specified for your system.
  • Page 521: Operator Panel Cable (Op-Panel To Sp Cable)

    Operator Panel Cable (Op-panel to SP Cable) Before performing these procedures, read “Safety Notices” on page xiii. Removal Attention: If the operator panel cable is disconnected, settings for passwords, date and time, as well as service processor call-in functions will be lost. These settings can be reset after the cable is replaced.
  • Page 522: Hot-Swappable Bulk Power Supply

    Hot-Swappable Bulk Power Supply Before performing these procedures, read “Safety Notices” on page xiii. Removal Note: Do not power off the system. 1. Remove the front cover (see “Covers” on page 494). Refer to “Bulk Power Supplies and Front Blowers (Front View)” on page 548 for bulk power supply parts and continue with the following steps.
  • Page 523: Bulk Power Subframe

    Bulk Power Subframe Before performing these procedures, read “Safety Notices” on page xiii. Removal 1. Make a note of the locations of parts you remove during this procedure so that you can reinstall them in the correct positions. 2. Power off the system (see “Powering Off and Powering On the System” on page 492).
  • Page 524: Programmable Power Regulators

    18. Remove the screws in the sides and bottom of the system rack regulator cage that mount the cage into the rack. Slide the regulator cage out 15 cm (6 inches). 19. Disconnect the power cables that are connected to the lower-right and lower-left corners of the system backplane assembly.
  • Page 525: System Backplane Assembly

    4. Mark the locations and the cables attached to the SPCN card so that you can reinstall the cables to the correct location. 5. Lift the handles and pull the card out. Replacement Replace in reverse order. Note: An SPCN firmware update is required if other than the original version is on the system.
  • Page 526 14. Mark the RIO cables, SPCN cable, and the JTAG cable and then disconnect them from the system rack. 15. Remove the upper and lower EMC shields from the rear cage assembly. 16. Mark the SPCN card, memory cards, processor cards, clock/processor regulator card, I/O hub card, and filler cards and their locations in the top and bottom of the rear cage so that you can return the cards to their correct location during reassembly.
  • Page 527: Rear Cage

    Rear Cage Before performing these procedures, read “Safety Notices” on page xiii. Removal Refer to “Rear Electronics Cage” on page 554 for rear cage parts and perform the following steps from the rear of the system. 1. Remove the upper and lower EMC shields from the rear cage assembly. 2.
  • Page 528: Replacement

    5. Remove the front power shield covering the bulk power supplies. Refer to “Bulk Power Supplies and Front Blowers (Front View)” on page 548. 6. Remove the screws from the bulk power supplies, and blower assemblies. (Note the screws for the bulk power supplies should be saved for use later when reinstalling the supplies).
  • Page 529: I/O Rack Removal And Replacement Procedures

    I/O Rack Removal and Replacement Procedures This section provides procedures for removing and replacing components in the I/O rack. Front Door Before performing these procedures, read “Safety Notices” on page xiii. Removal 1. Open the front door. 2. Remove the C-clip from the bottom of the hinge pins. 3.
  • Page 530 Install the Rails and Mounting Hardware for the 10 EIA-Unit I/O Drawer Note: The anti-tilt rails must be installed in the EIA position directly above the sides of the 10 EIA-unit I/O drawer, to prevent the drawer from tipping out of the rack unit while in the service position.
  • Page 531 Chapter 9. Removal and Replacement Procedures...
  • Page 532: Install The 10 Eia-Unit I/O Drawer

    Install the 10 EIA-Unit I/O Drawer When fully configured: CAUTION: This unit weighs more than 55 kg (121.2 pounds). Material handling systems such as levers, slings, or lifts are required to safely move it. When this is not possible, specially trained persons or services (such as riggers or movers) must be used. This drawer is very heavy.
  • Page 533 7. Using four (4) M5 x 14 hex-head screws supplied with this unit, attach the 10 EIA-unit I/O drawer to the two nut clips and the rails in the front of the rack at the sides. 8. Replace the parts that you removed earlier: v Rear top cover v Front top cover v All blowers...
  • Page 534: Service Position

    Service Position Before performing these procedures, read “Safety Notices” on page xiii. CAUTION: The stabilizer must be firmly attached to the bottom front of the rack to prevent the rack from turning over when the drawers are pulled out of the rack. Do not pull out or install any drawer or feature if the stabilizer is not attached to the rack.
  • Page 535: Eia-Unit I/O Drawer Removal And Replacement Procedures

    3. Replace the two screws that attach the drawer to the rear of the rails in the rack. 4. Replace the four retainer screws to the front of the drawer. 5. Plug the ac power cords into the rear of the drawer. 6.
  • Page 536: Hot-Swappable Blower Assembly

    Note: The clearance allowed with the tray in this position allows easier access to the fan monitor control card and the power distribution card. To completely remove the tray from the 10 EIA-unit I/O drawer, make a note of cables that are connected to the I/O planar, service processor card, and installed adapters and then disconnect these cables.
  • Page 537: Power Supply Test Switch Procedure

    Replacement Replace in reverse order. Ensure that the retained screws are correctly engaged, because they draw the blower assembly into the blower connectors. Power Supply Test Switch Procedure Before performing these procedures, read “Safety Notices” on page xiii. Before you replace a power supply, you can perform this test to determine if the power supply needs replacing.
  • Page 538: Hot-Swappable Power Supplies And Power Supply Fan Assemblies

    Hot-Swappable Power Supplies and Power Supply Fan Assemblies Before performing these procedures, read “Safety Notices” on page xiii. Notes: 1. The 10 EIA-unit I/O drawer has two power supplies. You can replace each supply separately. The removal and replacement procedures are the same for each power supply.
  • Page 539 b. Loosen, but do not remove the screw that holds the fan assembly to the power supply. c. Slide the fan assembly off the power supply. Replacement Replace in the reverse order. Chapter 9. Removal and Replacement Procedures...
  • Page 540: Fan Monitor Control (Fmc) Card

    Fan Monitor Control (FMC) Card Before performing these procedures, read “Safety Notices” on page xiii. Removal 1. Perform the procedure in “Powering Off the System” on page 492. 2. Open the I/O rack doors. 3. Do the steps in “I/O Tray” on page 513 that allow you to move the I/O tray a few inches to the rear.
  • Page 541: Power Distribution Board Assembly

    Power Distribution Board Assembly Before performing these procedures, read “Safety Notices” on page xiii. Attention: Note the bay locations of all disk drives in each bank before you attempt to remove them from the drawer. Removal 1. Perform the procedure in “Powering Off the System” on page 492. 2.
  • Page 542: Media Devices (Cd-Rom Drive, Tape Drive, Diskette Drive)

    Replacement Attach the new power distribution board to the bracket, and replace in reverse order. Attention: To prevent damage to cards in the drawer, refer to drawing on “10 EIA-Unit I/O Drawer Cable Routing” on page 42, and ensure the cables are routed correctly. Media Devices (CD-ROM Drive, Tape Drive, Diskette Drive) Before performing these procedures, read “Safety Notices”...
  • Page 543: Hot-Swappable Disk Drives

    2. Place the drawer in the service position, as described in “Service Position” on page 512 . 3. Loosen the two retained screws at the top of the media bank cover and remove it from the media bank. 4. Slide the device forward to remove. 5.
  • Page 544 4. Select Fixed Disk. 5. Select Remove a Fixed Disk. 6. From the list on the screen, select the disk you want to remove. 7. When you get to the Keep Definition option, select Yes. This retains the details of the drive in the device configuration database.
  • Page 545 Attention: Physically removing a hot-swap drive from the 10 EIA-unit I/O drawer before it has been removed from the system configuration, may cause unrecoverable data corruption. 3. Go to “Unconfiguring (Removing) or Configuring a Disk Drive” on page 521 and verify that the device has been removed from the system configuration, then return here.
  • Page 546 Notes: 1. This procedure is the same for any hot-swap disk drive that is supported by this drawer. 2. For additional information regarding the operation of the hot-swap disk drives. See the installation and user’s guide provided with the drives. This section gives the instructions for replacing hot-swap disk drives in the disk drive banks.
  • Page 547 a. Rotate the carrier latch to the open position. b. Position the drive carrier assembly horizontally, with the connector facing into the bay. c. Align the side of the carrier with the raised guides on the left of the bay. d.
  • Page 548 e. Move the carrier latch to the locked position. If the carrier does not lock, check that the drive carrier is fully seated in the backplane. When the drive carrier is fully seated and power is turned on, the green LED on the drive carrier is illuminated.
  • Page 549: Scsi Backplane

    The following table describess the meaning of the green and amber status lights and spin down button on a SCSI disk drive. SCSI Disk Drive Status Lights Light or Button Status Definition Amber Drive spinning Drive not spinning Green Power On Power Off Blinking Power Off/Drive identify...
  • Page 550 Replacement If you installed a SCSI backplane, check the jumpers on the new backplane for proper setting. The jumpers should be set as shown in the following illustration. Service Guide...
  • Page 551: Drawer Indicator Panel Assembly

    Replace in reverse order. Attention: To prevent damage to cards in the drawer, refer to drawing on “10 EIA-Unit I/O Drawer Cable Routing” on page 42, and ensure the cables are routed correctly. Drawer Indicator Panel Assembly Before performing these procedures, read “Safety Notices” on page xiii. Removal 1.
  • Page 552: Service Processor Card

    Replacement Replace in reverse order. Attention: To prevent damage to cards in the drawer, refer to drawing on “10 EIA-Unit I/O Drawer Cable Routing” on page 42, and ensure the cables are routed correctly. Service Processor Card Before performing these procedures, read “Safety Notices” on page xiii. Removal 1.
  • Page 553 9 10 11 12 13 14 6. Note the location of any cables connected to the service processor card, and then disconnect them. 7. If SCSI cables are routed over the service processor card, disconnect them from the SCSI adapter. 8.
  • Page 554: Adapters

    Adapters Removal Before performing these procedures, read “Safety Notices” on page xiii. 1. Perform the procedure in “Powering Off the System” on page 492. 2. Open the I/O rack rear door. 3. Remove the ac power cords from the rear of the drawer. 4.
  • Page 555: Bulkhead Card

    8. Slide the planar toward the front of the system unit, tilt the rear of the I/O planar upward, and remove it from the I/O tray. Replacement To replace the I/O planar, do the removal steps in the reverse order. Attention: To prevent damage to cards in the drawer, refer to drawing on “10 EIA-Unit I/O Drawer Cable Routing”...
  • Page 556 Service Guide...
  • Page 557: Chapter 10. Models S80 And S85 Parts

    Chapter 10. Models S80 and S85 Parts This chapter contains the following parts information for the models S80 and S85: v Part-Name to Part-Number Index v System rack parts v I/O rack parts. © Copyright IBM Corp. 1999, 2000...
  • Page 558: Part-Name To Part-Number Index

    Part-Name to Part-Number Index The following tables identify each part by name and provide the part number. If you are directed to replace a part, these tables provides a quick cross-reference for the name that is called out in the diagnostic procedures to the part number for the part. The complete parts listings for the model S80 and S85 system follow these table.
  • Page 559 I/O Rack FRU Name FRU Number Power Distribution Bus, single 93H6661 phase Power Distribution Bus, two of 93H6662 three phase Power Distribution Bus, three 93H6663 phase Y Power Cable, Power Dist 89X2629 Bus to Drawer Cables, System Rack to I/O Drawers FRU Name FRU Number JTAG Cable 3M...
  • Page 560 10 EIA-Unit I/O Drawer FRU Name FRU Number 35A SCSI Backplane 08L1468 +5 V dc I/O Planar Power 97H9470 Cable, Power Distribution Board to I/O Planar AC Power Cable, Power 42F6841 Distribution Bus to AC Power Supply Blower 41L6269 Bulkhead Card 93H8185 DASD Power Cable, Power 93H8571...
  • Page 561 Operator Panel Cable, Service 93H2452 Processor to Bulkhead Parallel Port Cable, Service 93H8043 Processor to Bulkhead Power Distribution Board 97H9465 Power Supply 08L1336 Serial Port Cable, Service 93H8046 Processor to Bulkhead Service Processor Card 03N2655 SPCN Control Cable, I/O 93H2451 Planar to Bulkhead Speaker Cable, Service 97H9474...
  • Page 562: System Rack Parts

    System Rack Parts This section contains parts information for the system rack. Front, Rear, and Top Covers Service Guide...
  • Page 563 Index FRU Part Number Units Per Description Assembly 21H7211 Cover, top 21H7523 EMC shield 93H5373 Upper rear cover assembly 93H5374 Lower rear cover assembly 93H5374 Lower front cover assembly 93H5363 Upper front cover assembly 44H8386* Label, S/N Barcode 44H8386* Label, MFG work unit control 1621811 Screw, top cover mounting 90H6339*...
  • Page 564: Internal Shields (Front And Rear)

    Internal Shields (Front and Rear) Rear Front Service Guide...
  • Page 565 Index FRU Part Number Units Per Description Assembly 21L3365 Shield, front processor/memory 1621811 Screw, front processor/memory shield 1621811 Screw, regulator shield 23L3367 Shield, regulator 1621811 Screw, front power shield mounting 21H7516 Shield, front power 21H7517 Shield, rear blower 1621811 Screw, blower shield mounting 23L3368 Shield, rear regulator 1621811...
  • Page 566: Operator Panel, Brackets, And Covers (Front View)

    Operator Panel, Brackets, and Covers (Front View) Service Guide...
  • Page 567 Index FRU Part Number Units Per Description Assembly 93H5464 Left side cover 23L3428 Bracket, upper rear 1621811 Screw, rear left 1621811 Screw, rear right 23H3427 Bracket, rear right 93H5465 Right side cover 1621811 Screw, side cover 21H6996 Op Panel Cable (internal, system rack) 91H1373 Label, operator panel 91H1381...
  • Page 568: Operator Panel Assembly

    Operator Panel Assembly Service Guide...
  • Page 569 Index FRU Part Number Units Per Description Assembly 21H3733 Connector cover 1621812 Connector cover screws 21H3732* Mounting bracket 16G8095 Battery 91H1383* Card assembly 1622673 Card assembly screws 21H3729* Bezel assembly 1621812 Bezel assembly screws * For reference only. Chapter 10. Models S80 and S85 Parts...
  • Page 570: Bulk Power Supplies And Front Blowers (Front View)

    Bulk Power Supplies and Front Blowers (Front View) Service Guide...
  • Page 571 Index FRU Part Number Units Per Description Assembly 21H7719 Up to 5 Bulk Power Supplies, (AC) 87G6045 Up to 1 Bulk Filler 1621811 Screws, M4 x 10 21H6959 Blowers 90H6343 Plug Chapter 10. Models S80 and S85 Parts...
  • Page 572: Ac Box Assembly And Rear Blowers (Rear View)

    AC Box Assembly and Rear Blowers (Rear View) Service Guide...
  • Page 573 Index FRU Part Number Units Per Description Assembly 90H6343 Plug 93H3753 AC box, Domestic (US), single phase 93H3682 AC box, World Trade, single phase 93H3734 AC box, World Trade, two of three phase 1621811 Screws, blower mounting 93H5454 Shield, EMC 1621811 Screws 21H6959...
  • Page 574: Front Electronics Cage And System Backplane Assembly

    Front Electronics Cage and System Backplane Assembly Note: For processor card and memory card locations, see “System Rack Locations Front” on page 17. Parts listings for electronic cards in the system rack are listed in “Electronic Cards” on page 556. Service Guide...
  • Page 575 Index FRU Part Number Units Per Description Assembly 21H7763 Up to 9 Programmable regulator assembly (See note below) 23L3603 Memory regulator assembly (See note below) 21H7475 Up to 2 Regulator filler assembly (See note below) 1621811 Screws, cage mounting 23L7598 System backplane assembly (consists of the system backplane, power backplane, cage, and mounting hardware)
  • Page 576: Rear Electronics Cage

    Rear Electronics Cage Note: For processor card and memory card locations, see “System Rack Locations Rear” on page 18. Parts listings for electronic cards in the system rack are listed in “Electronic Cards” on page 556. Service Guide...
  • Page 577 Index FRU Part Number Units Per Description Assembly 1621811 Screws, cage mounting 04N2389 SPCN card assembly (see note) 1624766 Machine screw, system backplane assembly mounting 21H7760 Operator panel cable (internal) 23L3385 Rear cage 65X2932* Label, VCCI * For reference only. Note: For processor card and memory card locations, see “System Rack Locations Rear”...
  • Page 578: Electronic Cards

    Electronic Cards Service Guide...
  • Page 579 Index FRU Part Number Units Per Description CCIN Assembly (FC) 23L7566 Up to 16 256MB memory card 4A85 23L7570 Up to 16 512MB memory card 4A84 23L7577 Up to 16 1024MB memory card 4A83 23L7589 Up to 16 2048MB memory card 4A82 23L7595 Up to 16...
  • Page 580: Power Subframe (Rear View, 1 Of)

    Power Subframe (Rear View, 1 of 3) Service Guide...
  • Page 581 Index FRU Part Number Units Per Description Assembly 23L3658 Frame Assembly 23L3647 Cable retainer 1621811 Screw, cable retainer mounting 21H7531* Power subframe assembly 21H7513* Top cover 21H7259* Back cover 1621811 Screw, cable retainer mounting 21H7248 Cable retainer * For reference only. Chapter 10.
  • Page 582: Power Subframe (Rear View, 2 Of)

    Power Subframe (Rear View, 2 of 3) Service Guide...
  • Page 583 Index FRU Part Number Units Per Description Assembly 21H7531* Power Subframe Assembly 1621811 Screw, power subframe 23L3393 Power distribution harness 21H7513* Top cover 21H3754 Insulator 0533783 Cable ties * For reference only. Chapter 10. Models S80 and S85 Parts...
  • Page 584: Power Subframe (3 Of)

    Power Subframe (3 of 3) White Lead White Lead Black Lead Black Lead Service Guide...
  • Page 585 Index FRU Part Number Units Per Description Assembly 21H7531* Power Subframe Assembly 1621811 Screw, back mounting 0533783 Tie wrap 21H7259* Back cover 90H6284 Shoulder screw 1621814 Screw, power distribution harness 23L3393 Power distribution harness (ac) 21H7468 Insulator 21H7467 Insulator Chapter 10. Models S80 and S85 Parts...
  • Page 586: I/O Drawer Parts

    I/O Drawer Parts This section contains parts information for the I/O drawer. 10 EIA Unit I/O Drawer Parts Service Guide...
  • Page 587 Index Part Number Units Per Description Assembly 08L0411 Cover, top (covers blower housing) 97H9497 Top cover, back 93H8686 Fan monitor control (FMC) card 94H0800 Screw, FMC card 97H9483 Lower air baffle 97H9502 Cover plate (rear) 97H9485 I/O tray housing 00G1268 Screw, I/O tray housing 93H8185 Bulkhead card...
  • Page 588: Eia-Unit I/O Drawer Power Cables

    Index Part Number Units Per Description Assembly 93H9563 Blower power cable (right blower) * For reference only. Note: See Diagnostic Information for Multiple Bus Systems for part numbers. 10 EIA-Unit I/O Drawer Power Cables DASD Bay 1 Media Bays I/O Planar Diskette CD-ROM Optional...
  • Page 589 Index FRU Part Number Units Per Description Number Assembly 93H8572 Media power cable, power distribution board to media docking cable 93H8875 Media docking cable 93H8571 DASD power cable, power distribution board to DASD banks 93H8876 DASD bank power cable 97H9473 DASD reset cable, DASD banks to I/O planar 97H9471 FMC power cable 1, power distribution board to...
  • Page 590: I/O Planar To Bulkhead Cabling 10 Eia-Unit Drawers

    I/O Planar to Bulkhead Cabling 10 EIA-Unit Drawers I/O Planar (10 EIA Unit Drawer Only) Service Processor Card J11 J12 J13 J14 J15 Bulkhead Card Service Guide...
  • Page 591 Index FRU Part Number Units Per Description Number Assembly 93H2452 Operator Panel Cable, service processor to bulkhead 93H2453 Keyboard/mouse cable, service processor to bulkhead 93H8043 Parallel port cable, service processor to bulkhead 93H8046 Serial port cable, service processor to bulkhead 93H2451 SPCN control cable, I/O planar to bulkhead 97H9474...
  • Page 592: Scsi Signal Cabling 10 Eia-Unit I/O Drawer

    SCSI Signal Cabling 10 EIA-Unit I/O Drawer Front Drawer Indicator Panel Media Disk Drive Disk Drive Banks A Bank C Bank D and B Middle Bottom Bottom I/O Planar Service Processor Card Ultra Ultra Ultra SCSI SCSI SCSI Adapter Adapter Adapter Slot 6 Slot 8...
  • Page 593 Index FRU Part Number Units Per Description Number Assembly 97H9473 DASD bank SCSI reset cable to I/O planar 07L9514 Drawer indicator panel card and cable assembly 93H2454 Diskette drive cable, service processor card to diskette drive 06H6876 Ultra SCSI cable, Ultra SCSI adapter to SCSI backplane (35A) bank C 93H2455 Media bay SCSI cable, Ultra SCSI adapter to media...
  • Page 594: I/O Rack Parts

    I/O Rack Parts This section contains parts information for the S80 I/O rack. I/O Rack Covers Service Guide...
  • Page 595 Index FRU Part Number Units Per Description Assembly 89X2627 Caster, (offset) left 89X2628 Caster, (offset) right 1621823 Screw, hex Hd w/washer, self-tap, M6 x 16 1622306 Washer 1622320 Lock washer 1621596 Screw 62X3601 Caster, Swivel Stabilizer 93H9182 Thumbscrews 93H7817 Front Door 93H8220 Rear Door 11F0118...
  • Page 596: I/O Rack Labels

    I/O Rack Labels Service Guide...
  • Page 597 Index FRU Part Number Units Per Description Assembly 69X1264 Label, safety (English) 62X3442 Label, safety (U.K./English) 62X3476 Label, safety (Spanish) 62X3477 Label, safety (Norwegian) 62X3478 Label, safety (Dutch) 62X3479 Label, safety (Finnish) 62X3483 Label, safety (Italian) 62X3493 Label, safety (German) 62X3531 Label, safety (Danish) 62X3532...
  • Page 598: Rails And Front Bezels

    Rails and Front Bezels Detail A - Front of Rail Detail A - Front of Rail Detail B - Rear of Rail Detail B - Rear of Rail Service Guide...
  • Page 599 Index FRU Part Number Units Per Description Number Assembly 40H4915 Rail, left 40H4916 Rail, right 97H9754 Front bezel (for empty drawer position), 1 EIA unit 97H9755 Front bezel (for empty drawer position), 3 EIA units 97H9756 Front bezel (for empty drawer position), 5 EIA units 0375867 Nut clip 73H2932...
  • Page 600: Power Distribution Bus

    Power Distribution Bus Service Guide...
  • Page 601 Index FRU Part Number Units Per Description Number Assembly 88G0165 Ground wire harness 1624779 Screw 00G1268 Screw 1622347 Lock washer 1622346 Washer 93H6661 Up to 2 Power distribution bus - single phase 93H6662 Up to 2 Power distribution bus - two of three phase, WT 93H6663 Up to 2 Power distribution bus - three phase (Switzerland)
  • Page 602: Leveling Feet And Bolt Down Hardware

    Leveling Feet and Bolt Down Hardware Service Guide...
  • Page 603 Index FRU Part Number Units Per Description Number Assembly 88G4725* Mounting Bolts 65G3593 Plastic isolator Washer, 15.8mm 52G5650* Mounting Plates 52G6058* Levelling Feet 88G4727* Plastic Isolator Pads * For reference only. Chapter 10. Models S80 and S85 Parts...
  • Page 604: Accessory Electrical Outlet Mounting Plates

    Accessory Electrical Outlet Mounting Plates Service Guide...
  • Page 605 Index FRU Part Number Units Per Description Number Assembly 52G5643* 1 per plate Clip Stud for Grounding Wire Rear Electrical Mounting Plate 1624779 M5 x 14mm Mounting Screws 1622403 1 per plate M4 x 0.7 Nut for Grounding Wire Front Electrical Mounting Plate...
  • Page 606: Accessories

    Accessories Power Cables Index FRU Part Number Units Per Description Number Assembly 11F0113 For system rack or I/O rack, U.S. standard, type 12 plug, L6-30P, 250V, single phase, 14 ft., 30A Canada, U.S.A. 11F0114 For system rack or I/O rack, U.S. Chicago, type 12 plug, L6-30P, 250V, single phase, 6 ft., 30A Chicago, Illinois, U.S.A.
  • Page 607 Index FRU Part Number Units Per Description Number Assembly 21H7693 For system rack or I/O rack, IEC 309, type 46 (2P+G), 250 V, single phase, 14ft., 32A New Zealand Belgium, Bahrain, Egypt, France, Greece, Iceland, Iraq, Ireland, Italy, Jordan, Kuwait, Lebanon, Malawi, Norway, Oman, Portugal, Qatar, Saudi Arabia, Spain, Turkey, U.K., United Arab Emirates...
  • Page 608: Keyboards And Mouse

    Keyboards and Mouse Index FRU Part Number Units Per Description Number Assembly 93H8120 Keyboard, 101 United States English (ID 103P) 93H8121 Keyboard, 102 Canada French (ID 058) 93H8122 Keyboard, 102 Canada French (ID 445) 93H8123 Keyboard, 102 Spanish (ID 171) 93H8124 Keyboard, 104 Brazil Portuguese (ID 275) 93H8125...
  • Page 609 Index FRU Part Number Units Per Description Number Assembly 93H8155 Keyboard, 101 Chinese/US (ID 467) 93H8156 Keyboard, 103 Korea (ID 413) 93H8157 Keyboard, 101 Thailand (ID 191) 76H5084 Three Button Mouse Chapter 10. Models S80 and S85 Parts...
  • Page 610: Keyboards And Mouse (Black)

    Keyboards and Mouse (Black) Index FRU Part Number Units Per Description Number Assembly 07L9446 Keyboard, 101 United States English (ID 103P) 07L9447 Keyboard, 102 Canada French (ID 058) 07L9448 Keyboard, 102 Canada French (ID 445) 07L9449 Keyboard, 102 Spanish (ID 171) 07L9450 Keyboard, 104 Brazil Portuguese (ID 275) 07L9451...
  • Page 611 Index FRU Part Number Units Per Description Number Assembly 07L9481 Keyboard, 101 Chinese/US (ID 467) 07L9482 Keyboard, 103 Korea (ID 413) 07L9483 Keyboard, 101 Thailand (ID 191) 08L0362 Three Button Mouse (Black) Chapter 10. Models S80 and S85 Parts...
  • Page 612 Service Guide...
  • Page 613: Appendix A. Environmental Notices

    Environmental Design The environmental efforts that have gone into the design of this system signify IBM’s commitment to improve the quality of its products and processes. Some of these accomplishments include the elimination of the use of Class I ozone-depleting chemicals in the manufacturing process and reductions in manufacturing wastes.
  • Page 614 Service Guide...
  • Page 615: Appendix B. Notices

    Questions on the capabilities of products made by other than the manufacturer should be addressed to the suppliers of those products. © Copyright IBM Corp. 1999, 2000...
  • Page 616 Service Guide...
  • Page 617: Appendix C. Operator Panel Function Codes

    The following diagram shows the locations of the operator panel display and the operator panel pushbuttons. Operator Panel Display Scroll Up Pushbutton Scroll Down Pushbutton Enter Pushbutton Attention LED Power-On LED Serial Number Power Pushbutton © Copyright IBM Corp. 1999, 2000...
  • Page 618: Function Code Table

    Function Code Table The following table lists theoperator panel functions and descriptions. For details about the function, see “Operator Panel Function Code Descriptions” on page 598. Notes: 1. The x can be any number 0 through 9, any letter A through F, or a blank. 2.
  • Page 619 Table 9. Operator Panel Function Codes (continued) Function Code Function Selected 20 xxxx xxxx Reserved 21 xxxx xxxx Reserved 22 xxxx xxxx Initiates AIX dump. 23 xxxx xxxx Reserved 24 xxxx xxxx Reserved Note: Do not use functions 25 or higher unless directed to by service support personnel. 25 xxxx xxxx The service representative switch 1 is set;...
  • Page 620: Operator Panel Function Code Descriptions

    Table 9. Operator Panel Function Codes (continued) Function Code Function Selected 68 xxxx xxxx Reserved 69 xxxx xxxx Reserved 70 xxxx xxxx Reserved You cannot find the code in this If you cannot find the function code in this chart, the customer chart.
  • Page 621: Function 01 - Display Selected Ipl Type, Mode And Speed

    Function 01 - Display Selected IPL Type, Mode and Speed This function allows you to display the IPL type and IPL speed. Pressing the Enter button in Function 01 toggles between: v Display IPL type (A or B) v Display IPL speed (F, S, or V = F or V = S) Table 12.
  • Page 622: Function 03 - Start Ipl

    Function 03 - Start IPL Function 03 is enabled only when the system is powered on. This function starts an IPL using the selected IPL mode when the Enter button is pressed. Note: The system may power off and then back on as part of the IPL. Function 04 - Lamp Test This function ensures that no indicators are burned out and that characters displayed at the operator panel are valid.
  • Page 623: Function 07 - Restore System Power And Perform Concurrent Maintenance Repair

    ┌────┐ ┌────────────┐ │ 05 │ │ 1RRU rrrr │ └────┘ └────────────┘ RR = Frame number refers to the particular I/O Drawer or System Rack U = Always 1 for information pertaining to the System Rack or I/O Drawers other than the primary. Always C for the primary I/O Drawer.
  • Page 624 This subfunction is returned when the user selects ** for subfunction and activates Enter. This is used to cancel a pending subfunction 2 - 5 concurrent maintenance operation. SPCN responds with an EPF 1 - 5 to clear any other subfunction range previously enabled.
  • Page 625: Function 08 - Fast Power Off

    Function 08 - Fast Power Off Use this function when the system is suspended and a power down cannot be performed. Initially, an attention SRC (11-x A1xx 8008) displays indicating that Function 08 has been selected. Note: If the server has Unattended Start Mode (USM) enabled, selecting this function causes the server to power off and then power on again.
  • Page 626: Extended Operator Panel Functions

    Extended Operator Panel Functions The extended operator panel functions provide greater debug capability for the models S80 and S85. Function 22 is used by trained service personnel to provide an AIX dump to media. These are referred to as restricted panel functions. Functions 50 through 70 are available only by using functions 25 and 26 which act as switches to allow access to functions 50 through 70.
  • Page 627: Using Subfunctions

    Service Functions 50 through 70 are available when switch 1 (Function 25) has been entered, followed by the entry of switch 2 (Function 26). The restricted panel functions may be disabled again by selecting and entering either switch 1 (Function 25) or switch 2 (Function 26).
  • Page 628: Low-Level Debug (Lld) Panel Functions

    Low-Level Debug (LLD) Panel Functions These functions are enabled when the system is stopped and Functions 25 and 26 are selected. These functions are used for analyzing IPL errors. The following list describes all of the low- level debug (LLD) panel functions. Function 55 - Display Service Processor Log Buffer Type B The display service processor log buffer type B contains data related to the system terminating.
  • Page 629: Function 62 - Display Service Processor Control Storage

    Function 62 - Display Service Processor Control Storage This displays the service processor control storage area data defined by addresses set by functions 59 thru 60. Function 63 - System Status SRC Trace The system status SRC trace is a copy of the last 25 status SRCs (usually associated with the IPL sequence or the power-off sequence).
  • Page 630 Service Guide...
  • Page 631: Appendix D. Service Processor Setup And Test

    Tasks and Service Aids” section of the Diagnostic Information for Multiple Bus Systems to back up the service processor settings. Note: This backup step is strongly recommended to protect the usefulness of the service processor and the availability of your server. © Copyright IBM Corp. 1999, 2000...
  • Page 632: Testing The Service Processor Setup

    Testing the Service Processor Setup These tests include communicating with the server’s operating system. Be sure the necessary serial port(s) is configured. If you need assistance, refer to “Serial Port Configuration” on page 611. Use the following procedure to verify that your service processor setup is working. The server should still be powered off as a result of the “Service Processor Setup Checklist”...
  • Page 633: Serial Port Configuration

    4. When your telephone rings, answer the call. You should hear the sound of a telephone being dialed. This is your system unit trying to page you. If this test is successful, call-out is working. You should now select “Telephone Number Setup Menu” on page 463 to enter the actual telephone numbers that your server uses to report problems.
  • Page 634 Service Guide...
  • Page 635: Appendix E. System Vital Product Data

    8. Select System Power Control Menu. 9. Select Power-Off System. 10. When the system has been off for about one minute, power on the system by pressing the power pushbutton on the operator panel. © Copyright IBM Corp. 1999, 2000...
  • Page 636 Service Guide...
  • Page 637: Appendix F. Firmware Update Procedures

    ROM Level (alterable)..20000814 (B) 20000720 (A) <= SvP FW levels Version.....0000RS6K System Info Specific.(YL)...U0.1-P1-X1/Y Physical Location:...U0.1-P1-X1/Y The ROM level lines list the level numbers of the system and service processor (SvP) firmware installed. In these examples, the system was booted from type B, © Copyright IBM Corp. 1999, 2000...
  • Page 638: Obtaining The Firmware Update Package

    Service Processor Firmware Version: 19990630 Copyright 1998, IBM Corporation The numbers in the second line show the booted firmware level. If this level is less than the update level available for your server, you should consider installing the update. Similarly, the system firmware level can be accessed from the System Management Services menus.
  • Page 639: Downloading Firmware Updates

    Downloading Firmware Updates Prior to downloading the firmware, you are asked to read and accept the terms of the Machine Code License Agreement. After you accept the terms, you are assigned a password. Write down this password because it is required later to unpack the files you download.
  • Page 640 Service Guide...
  • Page 641: Appendix G. Modem Configurations

    If yes, use modem configuration file modem_m0_sp, and go to step 7 on page 620 below. Note: The IBM 7852-400 modem has dip switches on the right side of the unit. See “IBM 7852-400 DIP Switch Settings” on page 621 for the correct switch settings.
  • Page 642 If yes, use modem configuration file modem_m1_sp and go to step 7. Note: The IBM 7857-017 modem has two telephone line connections on the back of the unit. One is marked LL (for Leased Line), and the other is marked PTSN (for Public Telephone Switched Network).
  • Page 643: Examples For Using The Generic Sample Modem Configuration Files

    SP menus, you can set them up with the service aids while you specify your customized modem configuration files. IBM 7852-400 DIP Switch Settings If you are using a 7852-400 modem to enable service processor communications, for proper operation, the DIP switches must be set according to the following table.
  • Page 644: Terminal Emulators

    Switch Position Function Down Remote Digital Loopback Test Enabled Dial-Up Line Enabled AT Responses Enabled (Extended Responses Disabled) *Down Asynchronous Operation 28.8KB Line Speed CD and DSR Normal Functions 2-Wire Leased Line Enabled * Only switches 11 and 12 are changed from the factory default settings. Terminal Emulators The service processor is compatible with simple ASCII terminals, and therefore compatible with most emulators.
  • Page 645: Seamless Transfer Of A Modem Session

    Seamless Transfer of a Modem Session There are about as many modem command variations as there are modems. The sample modem configuration files have been written to capture the largest number of workable modem settings. The modem command &Dn (where n is a number) generally sets the modem response to the Data Terminal Ready (DTR) signal from the server’s serial port.
  • Page 646: Recovery Strategy

    If you are using modem_z.cfg or modem_z0.cfg, you cannot control DTR response. If your remote terminal does not disconnect after logging off, you must command the remote terminal emulator to hang up. This then breaks the connection. Recovery Strategy The recovery strategy consists of making three calls to establish a remote session. This is the easiest solution to implement, and allows more freedom for configuring your server’s serial ports.
  • Page 647 # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 648 expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # Separate from previous data. send "+++" # Assure command mode. delay 2 # Allow mode switching delay. send "ATH0T\r"...
  • Page 649: Sample File Modem_Z0.Cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 650 send "ATE0T\r" # Initialize modem: Echo OFF, expect "0\r" or "OK\r\n" timeout 2 # Enable responses (Numeric), send "ATQ0V0X0T\r" # Limit response codes. expect "0\r" timeout 2 # Confirm commands successful. send "ATS0=0\r" # Set AutoAnswer OFF expect "0\r" timeout 2 # Confirm command successful.
  • Page 651: Sample File Modem_F.cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 652 # &F Reset to default profile Q0 Turn on responses # E0 Turn echo off Turn off responses # V0 Use numeric responses S0=0 Automatic answer inhibit # +++ Escape to command mode S0=2 Answer on second ring # H0 Hang-up X0=0 Limit modem response codes T = Tone mode.
  • Page 653 # Disable responses. ignore "0\r" timeout 1 done condin: send "AT&FQ0T\r" # Reset to factory defaults. ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "ATE0T\r" # Initialize modem: Echo OFF, expect "0\r" or "OK\r\n" timeout 2 # Enable responses (Numeric), send "ATQ0V0X0T\r"...
  • Page 654: Sample File Modem_F0.Cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 655 send "ATS0=0\r" # Set AutoAnswer OFF expect "0\r" timeout 2 # Confirm command successful. send "AT&C1&D2&R1\r" # Detect carrier and DTR, # Ignore RTS. expect "0\r" timeout 2 # Confirm command successful. done connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup.
  • Page 656: Sample File Modem_F1.Cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 657 ICDelay 1 DefaultTO 10 CallDelay 120 # AT Attention Code Inserts delay in dialing commands # &F1 Reset. Restore profile 1 Q0 Turn on responses # E0 Turn echo off Turn off responses # V0 Use numeric responses S0=0 Automatic answer inhibit # +++ Escape to command mode S0=2 Answer on second ring # H0 Hang-up...
  • Page 658 send "+++" # Assure command mode. delay 2 # Allow mode switching delay. send "ATH0T\r" # Set modem switch-hook down # (i.e., hang up). ignore "0\r" or "OK\r" timeout 2 # Ignore modem response. send "ATE0Q1\r" # Initialize modem: Echo OFF, # Disable responses.
  • Page 659: Sample File Modem_M0.Cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # The modem has configuration switches. They should be set to the # factory default settings, except switches 11 and 12.
  • Page 660 # %N from Call Home setup. # Expect a connection response. expect "33\r" or "31\r" or "28\r" or "26\r" or "24\r" or "21\r" or "19\r" or "13\r" or "12\r" or "1\r" busy "7\r" timeout 60 done retry: send "A/" # Repeat the previous command. # Expect a connection response.
  • Page 661: Sample File Modem_M1.Cfg

    Sample File modem_m1.cfg # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 # FUNCTIONS: Modem configuration file specifically for IBM 7857-017 modem with # Auto-Reliable feature. This feature must be turned off for Catcher calls. # This example uses the AT&F reset command to choose the factory defaults.
  • Page 662 # PROGRAMMING NOTE: No blanks between double quote marks ("). condout: send "AT&F*E0E0\r" # Reset to factory defaults. # *E0=data compression disabled # E0=echo disabled ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "AT#F0*Q2S8=6\r" # Trellis modulation disabled # Retrain with adaptive rate # Set ,=6second expect "0\r"...
  • Page 663 expect "1\r" timeout 60 done page: send "ATD%N,%R\r" # %N = pager call center number # commas=6sec wait time to enter paging number. # %R = return number expect "0\r" or "3\r" timeout 30 # Confirm successful command. delay 2 # Wait before hanging up.
  • Page 664 Service Guide...
  • Page 665: Appendix H. Interpreting Firmware Error Codes

    Use in combination with R2, R3 for diagnostic test failure when maximum isolation was NOT obtained. Log analysis of POST error log Log analysis of machine check or checkstop error log Reserved Diagnostic detected missing resource Reserved © Copyright IBM Corp. 1999, 2000...
  • Page 666 Table 16. Service Reference Code Field Descriptions (continued) Field Description R2 - R3 Device/FRU unique failure reason codes. Table 17. Current PCI 2.1 Class Code Definition PCI Base PCI Sub-Class Description Class (lower S3 -S4 nibble) S2 Devices that were built before the class code field was defined. All currently implemented devices except VGA-compatible devices.
  • Page 667 Table 17. Current PCI 2.1 Class Code Definition (continued) Bridge devices Host bridge ISA bridge EISA bridge MCA bridge PCI-to-PCI bridge PCMCIA bridge NuBus bridge Cardbus bridge Other bridge device Simple communication controllers Serial controllers Parallel port Other communication controllers Generic system peripherals DMA controller System timer...
  • Page 668 Table 17. Current PCI 2.1 Class Code Definition (continued) Serial bus controllers FireWire (IEEE 1394) ACCESS.bus Serial Storage Architecture (SSA) Universal Serial Bus (USB) Fibre channel Table 18. S2-S3-S4 Definition for devices/FRUs not defined in the PCI specification Base Class S2 Sub-Class S3 - Description AC Power...
  • Page 669 Table 18. S2-S3-S4 Definition for devices/FRUs not defined in the PCI specification (continued) Base Class S2 Sub-Class S3 - Description L2 Cache Controller including integrated SRAM L2 Cache SRAM NVRAM CMOS Quartz/EEPROM B0 - Bx Memory cards Memory Dimms (Where C is S2, S3, or S4 and yy identifies the memory size and type).
  • Page 670 Service Guide...
  • Page 671: Appendix I. High-Availability Cabling

    The following table describes outages and their impacts for the minimum cluster server configuration with mirrored SSA adapters (2 Ethernets, 2 SSA adapters, mirrored disk, HACMP, external SSA and two power distribution units (PDUs) per I/O rack). © Copyright IBM Corp. 1999, 2000...
  • Page 672 Hardware Failure Failure Behavior If Extra Work Recovery Action and Description HACMP Is Not Required To Behavior If HACMP Is Configured Provide Recovery Configured Action (in addition to normal HACMP configuration) Node Outage or AIX Node unavailable None HACMP fallover. Application(s) crash unavailable for brief time during fallover.
  • Page 673: Base Ha - S80 Or S85 Advanced Cluster Server System Cabling

    Base HA - S80 or S85 Advanced Cluster Server System Cabling This section provides cabling information for the base HA - S80 or S85 Advanced Cluster Server. The two model S80 or S85s should be installed and operational before cabling the HA - S80 or S85 Advanced Cluster Server. Four areas of cabling must be considered to ensure the redundancy required for no single points of failure: v Cabling for server system consoles and cluster administration workstations v Heartbeat connections between HA - S80 or S85 Advanced Cluster Servers...
  • Page 674 Index Description Cable adapter DB9f--DB25M (9 pin to 25 pin) (PN 40H6328) Serial cable with internal null modem (PN 12H1204) Serial cable without internal null modem (PN 88G0093) Service Guide...
  • Page 675: Ha Cluster Server With Graphical System Console

    HA Cluster Server With Graphical System Console If graphical system console is used for system administration or service representative tasks, each cluster server must have its own console, as shown in the following illustration: Appendix I. High Availability Systems...
  • Page 676: Ha Cluster Server Graphical Cluster Administration Workstation

    HA Cluster Server Graphical Cluster Administration Workstation In addition to the system consoles described in the previous sections, a LAN-attached cluster administration workstation is required. Two local area networks are required to eliminate a single point of failure. Base HA Heartbeat Connections The primary heartbeat connections between two HA cluster servers are made through a serial connection and the LAN connections.
  • Page 677 Index Description Ethernet Connections, the customer is responsible for furnishing the cabling to the Ethernet. (T2, T5 and 10baseT are all available. 8-Port DB-25 connector box (PN 11H5967) supplied with 8-Port Asynchronous EIA-232E/RS-422A PCI Adapter Serial Port to Serial Port Cable (Rack to Rack, FC 3125) Appendix I.
  • Page 678: Ssa Cabling Connections

    SSA Cabling Connections This section shows how to connect the cables from the HA - S80 or S85 Advanced Cluster Server and the 7133 Serial Disk Systems. SSA From Cluster Servers to Double Looped 7133 Note: The preceding illustration shows cabling for a fully populated 7133 (16 disk drives installed).
  • Page 679: Base Ha Cluster Server Ac Power Connections

    Base HA Cluster Server AC Power Connections When installing an HA cluster server, care must be taken to ensure that power is also connected in a redundant manner. The figure below shows how power can be connected to ensure that your cluster has separate power connections. Index Description Power Cable, PDU to 7133 with three power supplies...
  • Page 680 Service Guide...
  • Page 681 476 SPCN 32, 36 console strategy 3 SPCN parts 537 cord, power 584 cabling 31 cover removal, system rack 494 10 EIA-unit drawer 41 covers, I/O rack parts 572 I/O drawer 41 © Copyright IBM Corp. 1999, 2000...
  • Page 682 customer administration center 463 FRU index 157 FRU isolation 75 FRU reference table, bus SRN 440 data flow 2 FRUs, hot-swappable 493 deconfigure, processor 473 function code table 596 description, ipl flow 135 determining versions 615 general access password, changing 454 devices, handling static-sensitive 491 general user menus 450 diagnostics...
  • Page 683 laser safety information xvi menus (continued) support menus (continued) LCD progress indicator log 478 service processor service aids 447 loading the system diagnostics 445 SMS 447 location codes 44, 48 messages, service processor checkpoints 140 AIX 45 minimum configuration Map 117 format 44 minimum configuration MAP 73 physical 44...
  • Page 684 physical location codes 44, 48 port, SAMI 29 rack configuration 70 POST 157 read system, POST errors 450, 457 POST errors reading the I/O drawer indicator panels 30 read 450, 457 reading the system rack operator panel display 29 POST indicators 4 reboot recovery 471 POST keys recycling 591...
  • Page 685 SCSI device locations 66 SPCN cabling 36 SCSI IDs 42 specifications seamless transfer of a modem session 623 10 EIA-unit I/O drawer 69 security, call-in 471 I/O rack 68 self-test, power-on 4 noise emission notes 71 serial number 29 system rack 67 service center 463 SRC 74 service clearance 70...
  • Page 686 using electronic service agent 76 using service processor 76 using SRCs 74 vital product data, see VPD 457 voice phone number 463 VPD (vital product data) 457 Service Guide...
  • Page 687 No Thank you for your responses. May we contact you? When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you.
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