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IBM eserver pSeries 690 User Manual
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IBM eserver pSeries 690 User Manual

IBM eserver pSeries 690 User Manual

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ERserver
pSeries 690
User's Guide
SA38-0588-02

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Summary of Contents for IBM eserver pSeries 690

  • Page 1 ERserver pSeries 690 User’s Guide SA38-0588-02...
  • Page 2 A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas 78758-3493. To send comments electronically, use this commercial internet address: aix6kpub@austin.ibm.com. Any information that you supply may be used without incurring any obligation to you.

  • Page 3: Table Of Contents

    Online Publications . . xiii Related Publications . . xiii Trademarks . . xiv Chapter 1. Introducing the Eserver pSeries 690 . System Configurations. Partitioned System Overview Partition Profiles . System Profiles . Types of Partitions . Processor on Demand .
  • Page 4 View Error Log . . 69 Setup Remote IPL (Initial Program Load) . . 71 Change SCSI Settings . . 75 Select Console . . 76 Select Boot Options . . 76 Select Boot Devices . . 79 Eserver pSeries 690 User’s Guide...
  • Page 5 Display Current Settings. . 81 Restore Default Settings . 81 Multiboot Startup . . 82 Exiting System Management Services . . 82 Chapter 5. Using the Online and Standalone Diagnostics . 83 Online and Standalone Diagnostics Operating Considerations . . 83 Identifying the Terminal Type to the Diagnostics .
  • Page 6 Run Diagnostics . . 129 Run Error Log Analysis . 129 Run Exercisers . . 129 Exerciser Commands (CMD) . . 130 Abbreviations . . 130 Memory Exerciser . . 131 Tape Exerciser . 131 Eserver pSeries 690 User’s Guide...
  • Page 7 Specific Modem Configuration Files . 163 Configuration File Selection . . 164 Examples for Using the Generic Sample Modem Configuration Files . 165 Customizing the Modem Configuration Files . . 166 IBM 7852-400 DIP Switch Settings . . 166 Contents...
  • Page 8 Sample File modem_m1.cfg . . 173 Sample File modem_z.cfg. . 175 Sample File modem_z0.cfg . . 177 Sample File modem_f.cfg . . 179 Sample File modem_f0.cfg . 182 Sample File modem_f1.cfg . 185 Index . 189 Eserver pSeries 690 User’s Guide viii...

  • Page 9: Safety Notices

    Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: v ix A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.

  • Page 10: Laser Safety Information

    CAUTION: All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation, user maintenance, or prescribed service conditions. Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than class 1 power levels.

  • Page 11: Data Integrity And Verification

    Users should periodically check the IBM support websites for updated information and fixes applicable to the system and related software.
  • Page 12 Eserver pSeries 690 User’s Guide...

  • Page 13: About This Book

    (MAPs), error codes, removal and replacement procedures, and a parts catalog. v The Eserver pSeries 690 Installation Guide , SA23-1285, contains information on how to set up and cable the server and verify server operation. xiii...

  • Page 14: Trademarks

    The IBM Hardware Management Console for pSeries Installation and Operations Guide , SA38-0590, provides information to system administrators on how to install and use a Hardware Management Console (HMC) to manage a system. v The IBM Hardware Management Console for pSeries Maintenance Guide , SA38-0603, provides information on how to service a Hardware Management Console (HMC).

  • Page 15: Chapter 1. Introducing The Eserver Pseries 690

    The system can be configured (or partitioned) to be used as multiple separate systems. This configuration is known as a logically partitioned system . The following illustration shows an Eserver pSeries 690 containing two Integrated Battery Feature drawers. Hardware Management Console for...

  • Page 16: System Configurations

    A pSeries 690 system can have up to two racks, which support up to eight I/O drawer subsystems. The Hardware Management Console for pSeries (HMC) is used to manage the resources in the system. The system can be configured as a full system partition, which means that all resources of the system are used as a single system.

  • Page 17: Partitioned System Overview

    For example, a logical partition profile might indicate to the managed system that its partition requires three processors, 2 gigabytes of memory, and I/O slots 6, 11, and 12 when activated. Chapter 1. Introducing the Eserver pSeries 690...

  • Page 18: System Profiles

    I/O resources in a server with affinity partitions; only the allocation of processors and memory is predefined. Reassigning Partition Resources Dynamically: You can logically attach and detach a managed system’s resources to and from a logical partition’s operating system Eserver pSeries 690 User’s Guide...

  • Page 19: Processor On Demand

    For information about how to activate processor on demand features on your server, refer to “Activating Process for Processor on Demand” on page 8, or refer to the IBM Hardware Management Console for pSeries Installation and Operations Guide , order number SA38-0590 that was delivered with your hardware management console.

  • Page 20: Processor On Demand Activation Features

    Permanent processor-on-demand capacity can be activated in either of the following scenarios. The description of each of the following scenarios highlights if and when it is necessary to send vital product data (VPD) to IBM. v New system order (new footprint): An order can contain a number of processor on demand activation features.
  • Page 21 The user can then re-establish required performance levels without waiting for parts to arrive on-site. Dynamic Processor Sparing does not require the purchase of an Activation Code, it only requires the system have inactive CUoD processors available. Chapter 1. Introducing the Eserver pSeries 690...

  • Page 22: Software Licenses And Processor On Demand

    The order specifies the number of additional processors you have requested to add. 4. To process the order, you must send the system Vital Product Data (VPD) to IBM in either of the following ways:...

  • Page 23: Chapter 2. Using The Eserver Pseries 690

    Acting as a service focal point for service representatives to determine an appropriate service strategy Note: The HMC is shipped with the pSeries 690 and is the main interface for configuring and managing resources on this system through the HMC virtual terminal window.

  • Page 24: Powering On The Processor Subsystem Using The Hmc

    Powering On the Processor Subsystem using the HMC To power on the processor subsystem using the HMC, do the following: 1. Log in to the HMC with your user ID and password. Refer to the IBM Hardware Management Console for pSeries Installation and Operations Guide for more information on HMC user IDs and passwords.

  • Page 25: Reading The Operator Panel Display

    Reading the Operator Panel Display The operator panel display is located in the media drawer of the pSeries 690 and is used to: v Track the progress of the system unit self tests and configuration program v Display codes when the operating system comes to an abnormal end...
  • Page 26 5. Select Deactivate LED. The associated system attention LED is turned off. For more information about the operator panel as it relates to the HMC, see the IBM Hardware Management Console for pSeries Installation and Operations Guide , order number SA38-0590.

  • Page 27: Understanding The Power-On Self-Test (Post)

    The numeric 1 key, when pressed during POST, starts the System Management Services (SMS) interface. 5 Key The numeric 5 key, when pressed during POST, initiates a system boot in service mode using the default service mode boot list. Chapter 2. Using the Eserver pSeries 690...
  • Page 28 When initialization and POST are complete, the open firmware command line (an OK prompt) displays. This option should only be used by service personnel to obtain additional debug information. To exit from the open firmware command prompt, type reset-all or power off the system and reboot. Eserver pSeries 690 User’s Guide...

  • Page 29: Chapter 3. Using The Service Processor

    Chapter 3. Using the Service Processor Note: The information in this chapter regarding the configuring of serial ports, and modems attached to those serial ports, applies only to the serial ports (S1 and S2) on the primary I/O book (location U1.18-P1-H2). None of this information is applicable to the serial ports, or modems attached to those serial ports, on the Hardware Management Console for pSeries (HMC).

  • Page 30: Accessing The Service Processor Menus Locally

    The service processor exits menu mode after ten minutes of inactivity and displays a message indicating that it has done so. Pressing any key on the virtual terminal window causes the main menu to display. Eserver pSeries 690 User’s Guide...

  • Page 31: General User Menu

    General User Menu The menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general-access password, if one is set, to access this menu. GENERAL USER MENU 1.
  • Page 32 Displays additional error log information (this option is only for service personnel). v Exit from Menus Selecting this option will exit the service processor menus. You can re-enter the menus by pressing any key on the console. Eserver pSeries 690 User’s Guide...

  • Page 33: Privileged User Menus

    Privileged User Menus The following menus are available to privileged users only. The user must know the privileged-access password, if one is set, to access these menus. Main Menu A listing at the top of the main menu contains the following: v Your system’s current firmware version v The firmware copyright notice v The system name given to your server during setup...
  • Page 34 Language Selection Menu See “Language Selection Menu” on page 42 for more information. v Call-In/Call-Out Setup Menu See “Call-In/Call-Out Setup Menu” on page 44 for more information. v Set System Name Allows setting of the system name. Eserver pSeries 690 User’s Guide...

  • Page 35: Service Processor Setup Menu

    Service Processor Setup Menu The following Service Processor Setup Menu is accessed from the Main Menu: SERVICE PROCESSOR SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Enabled 4. Start Talk Mode 5.

  • Page 36: Passwords

    Access Password Password None None Service processor MAIN MENU displays. None Users with the password see the service processor MAIN MENU. Users without password cannot log in. Users see menus associated with the entered password. Eserver pSeries 690 User’s Guide...
  • Page 37 v Change Privileged-Access Password Set or change the privileged-access password. It provides the user with the capability to access all service processor functions. This password is usually used by the system administrator or root user. v Change General-Access Password Set or change the general-access password. It provides limited access to service processor menus, and is usually available to all users who are allowed to power on the server, especially remotely.
  • Page 38 All system EPROMs that can be reprogrammed are updated at the same time and are as follows: – System power control network programming – Service processor programming – System firmware programming – Run-Time Abstraction Services Eserver pSeries 690 User’s Guide...
  • Page 39 v Serial Port Snoop Setup Menu Note: This option is disabled in partitioned systems. This menu can be used to set up serial port snooping, in which the user can configure serial port 1 as a ″catch-all″ reset device. From the service processor main menu, select option 1, service processor setup menu, then select option 8 (Serial Port Snoop Setup Menu).
  • Page 40 The scan log dump policy can also be set from the Tasks menu in the AIX service aids. Eserver pSeries 690 User’s Guide...

  • Page 41: System Power Control Menu

    System Power Control Menu This menu is used to set power control options. Other menus that control boot options are available from this menu. SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring Indicate Power-On Menu 3.
  • Page 42 See “Call-In/Call-Out Setup Menu” on page 44 for information on configuring modems. Option 2 is used to set the number of rings. Eserver pSeries 690 User’s Guide...
  • Page 43 v Reboot/Restart Policy Setup Menu The following menu controls the Reboot/Restart Policy: Reboot/Restart Policy Setup Menu 1. Number of reboot attempts: Currently 1 2. Use OS-Defined restart policy? Currently No 3. Enable supplemental restart policy? Currently Yes 4. Call-Out before restart: Currently Disabled 98.
  • Page 44 Enable/Disable Fast System Boot Allows the user to select the IPL type, mode, and speed of the system boot. Attention: Selecting the fast IPL results in several diagnostic tests being skipped and a shorter memory test being run. Eserver pSeries 690 User’s Guide...
  • Page 45 v Boot Mode Menu Note: This option is disabled in partitioned systems. The Boot Mode Menu allows you to select a boot mode. Boot Mode Menu 1. Boot to SMS Menu: Currently Disabled 2. Service Mode Boot from Saved List: Currently Disabled 3.

  • Page 46: System Information Menu

    If the ac power is disconnected from the system, this information will be lost. For an example, refer to “LCD Progress Indicator Log” on page 61. v Read Service Processor Error Logs Eserver pSeries 690 User’s Guide...
  • Page 47 Displays error conditions detected by the service processor. Refer to “Service Processor Error Logs” on page 60 for an example of this error log. v Read System POST Errors This option should only be used by service personnel to obtain additional debug information.
  • Page 48 A status of 00 indicates that the CPU has not had any errors logged against it by the service processor. To enable or disable CPU repeat gard, use menu option 77. The default is enabled. To enable or disable processor hot sparing, use option 78. The default is enabled. Eserver pSeries 690 User’s Guide...
  • Page 49 If CPU repeat gard is disabled, processors that are in the ″deconfigured by system″ state will be reconfigured. These reconfigured processors are then tested during the boot process, and if they pass, they remain online. If they fail the boot testing, they are deconfigured even though CPU repeat gard is disabled.
  • Page 50 The field after the error status will be a “-”, “0”, or “1”. The dash indicates that the memory book is fully configured. A zero or a one indicates that memory repeat gard Eserver pSeries 690 User’s Guide...
  • Page 51 has deconfigured half of the memory book. If this occurs, the status of the book in the menu is shown as “Partially deconfigured by system.” To change the memory configuration, select the number of the memory book. The memory book state will change from configured to deconfigured or from deconfigured to configured.
  • Page 52 The I/O drawer fault/identify LED is located on the front of each I/O subsystem. If option 1 is selected, a list of location codes of the I/O subsystems and the CEC drawer displays. The screen will be similar to the following: Eserver pSeries 690 User’s Guide...
  • Page 53 1. U1.9-P1 2. U1.9-P2 3. U1.5-P1 4. U1.5-P2 5. U1.1-P1 6. U1.1-P2 7. U2.1-P1 8. U2.1-P2 9. U2.5-P1 10. U2.5-P2 Enter number corresponding to the location code, or press Return to continue, or ’x’ to return to the menu. 0>4 If one of the devices is selected using the index number, the present state of its LED will be displayed, and you are given the option to toggle it, as shown in the following screen.
  • Page 54 Menu Index Number Physical Location Code 1. L3_13 U1.18-P1-C5 2. L3_0 U1.18-P1-C6 3. MCM_0 U1.18-P1-C1 4. L3_1 U1.18-P1-C7 5. L3_4 U1.18-P1-C8 6. L3_14 U1.18-P1-C9 7. L3_3 U1.18-P1-C10 8. L3_2 U1.18-P1-C11 9. L3_7 U1.18-P1-C12 Eserver pSeries 690 User’s Guide...
  • Page 55 10. MCM_3 U1.18-P1-C2 11. MCM_2 U1.18-P1-C3 12. L3_15 U1.18-P1-C13 13. L3_10 U1.18-P1-C14 14. MCM_1 U1.18-P1-C4 15. L3_11 U1.18-P1-C15 16. L3_6 U1.18-P1-C16 17. L3_12 U1.18-P1-C17 18. L3_9 U1.18-P1-C18 19. L3_8 U1.18-P1-C19 20. L3_5 U1.18-P1-C20 To change the plug count for a particular module, enter a menu index number. For example, to change the plug count of the L3 module that is physically in the upper-right corner (U1.18-P1-C8), type 5, then enter the new plug count.

  • Page 56: Language Selection Menu

    Language Selection Menu The service processor menus and messages are available in various languages. This menu allows selecting languages in which the service processor and system firmware menus and messages are displayed. Eserver pSeries 690 User’s Guide...
  • Page 57 LANGUAGE SELECTION MENU 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 98. Return to Previous Menu 99. Exit from Menus 0> Note: Your virtual terminal window must support the ISO-8859 character set to correctly display languages other than English. Chapter 3.

  • Page 58: Call-In/Call-Out Setup Menu

    Customer Account Setup Menu, see “Customer Account Setup Menu” on page 50. v Call-Out Test tests the configuration after the modem is installed and configured correctly. Note: If the system is running in partition mode, the call-out option is disabled. Eserver pSeries 690 User’s Guide...

  • Page 59: Modem Configuration Menu

    Modem Configuration Menu Note: This option applies only to a modem attached to serial port 1 (S1) or serial port 2 (S2) on the primary I/O book. The first two lines of the Modem Configuration Menu contain status of the current selections.

  • Page 60: Serial Port Selection Menu

    Call-in and ring indicate power-on cannot be enabled at the same time. If ring-indicate power-on is already enabled and you try to enable call-in, a message prompts you for confirmation. Refer to the message displayed on the screen. Eserver pSeries 690 User’s Guide...

  • Page 61: Serial Port Speed Setup Menu

    Serial Port Speed Setup Menu This menu allows you to set serial port speed to enhance terminal performance or to accommodate modem capabilities. Serial Port Speed Setup Menu 1. Serial Port 1 Speed: Currently 9600 2. Serial Port 2 Speed: Currently 9600 98.
  • Page 62 Note: If the system is running in partition mode, call-out is disabled. However, if the system is booted in full system partition mode, at least one of the preceding three telephone numbers must be assigned in order for the call-out test to complete successfully. Eserver pSeries 690 User’s Guide...

  • Page 63: Call-Out Policy Setup Menu

    v Customer Voice Telephone Number is the telephone number of a phone near the server or answered by someone responsible for the server. This is the telephone number left on the pager for callback. For test purposes, use a test number, which you can change later.

  • Page 64: Customer Account Setup Menu

    Menu option from the main menu and then selecting the Power-on System option from the System Power Control Menu. General users should select Power-on System on the General User Menu. v Remote Power-on via Ring-Indicate Signal Eserver pSeries 690 User’s Guide...
  • Page 65 The server automatically powers on when it detects a ″ring indicate″ signal from a modem attached to serial port 1 (S1) or serial port 2 (S2). A remote user can call the server to activate ring detection by the modem. Listen for a few more rings than the threshold number for starting the system.

  • Page 66: Service Processor Reboot/Restart Recovery

    OS Automatic Restart Policy setting and take action (the same action the operating system would take if it could have responded to the problem causing the restart). Eserver pSeries 690 User’s Guide...
  • Page 67 When this setting is no, or if the operating system did not set a policy, the service processor refers to enable supplemental restart policy for its action. This setting is ignored on a partitioned system. Enable supplemental restart policy - The default setting is yes. When set to yes on a full system partition, the service processor restarts the server when the operating system loses control and either: The Use OS-Defined restart policy is set to No.
  • Page 68 Service Processor enable supplemental System Response restart policy Yes (default) Restarts Eserver pSeries 690 User’s Guide...

  • Page 69: Configuring And Deconfiguring Processors Or Memory

    Configuring and Deconfiguring Processors or Memory All failures that crash the system with a machine check or check stop, even if intermittent, are reported as a diagnostic callout for service repair. To prevent the recurrence of intermittent problems and improve the availability of the system until a scheduled maintenance window, processors and memory books with a failure history are marked ″bad″...

  • Page 70: Service Processor System Monitoring - Surveillance

    If Call-out is enabled, the service processor calls to report the failure and displays the operating-system surveillance failure code on the operator panel. Eserver pSeries 690 User’s Guide...

  • Page 71: Operating System Surveillance

    Operating System Surveillance Note: Operating system surveillance is disabled in partitioned systems. Operating system surveillance provides the service processor with a means to detect hang conditions, as well as hardware or software failures, while the operating system is running. It also provides the operating system with a means to detect a service processor failure caused by the lack of a return heartbeat.

  • Page 72: Call-Out (Call-Home)

    3. To call out before restart, set Call-out before restart to ENABLED from the Reboot/Restart Policy Setup menu. Note: Some modems, such as IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem.

  • Page 73: Console Mirroring

    Console Mirroring Console mirroring allows a user on one serial port to monitor the service processor activities on another serial port. This can be done on the locally attached HMC virtual terminal window or windows remotely attached through modems. Console mirroring is supported on any combination of locally or remotely attached monitors.

  • Page 74: Service Processor Error Logs

    B1004999 Press Return to continue, or ’x’ to return to menu. If Return is pressed, the contents of NVRAM will be dumped 320 bytes at a time, starting at address 0000. Eserver pSeries 690 User’s Guide...

  • Page 75: Lcd Progress Indicator Log

    LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types of entries that may appear in the log, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). LCD Progress Indicator Log B0FF 0539..17...
  • Page 76 Service Processor. This can only be done by a privileged user. v Put the UEPO switch in the off position, then back to the on position. Note: Do not use the pinhole reset switch to reset the service processor. Eserver pSeries 690 User’s Guide...

  • Page 77: Service Processor Operational Phases

    Service Processor Operational Phases This section provides a high-level flow of the phases of the service processor. SP Power Applied Pre-Standby Phase Standby Phase SP Menus Available Bring-Up Phase SMS Menus Available Run-time Phase AIX Login Prompt Available Pre-Standby Phase This phase is entered when the server is connected to a power source.

  • Page 78: Standby Phase

    The service processor checks to see if the previous boot attempt failed. If the specified number of failures are detected, the service processor displays an error code and places an outgoing call to notify an external party if the user has enabled this option. v Dial Out Eserver pSeries 690 User’s Guide...

  • Page 79: Run-Time Phase

    The service processor can dial a preprogrammed telephone number in the event of an IPL failure. The service processor issues an error report with the last reported IPL status indicated and any other available error information. v Update Operator Panel The service processor displays operator panel data on the HMC virtual terminal window if a remote connection is active.
  • Page 80 Eserver pSeries 690 User’s Guide...

  • Page 81: Chapter 4. Using System Management Services

    Chapter 4. Using System Management Services Use the system management services menus to view information about your system or partition, and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. To start the text-based System Management Services, press the number 1 key on the terminal or in the virtual terminal window on the HMC after the word keyboard appears and before the word speaker appears.

  • Page 82: Select Language

    M = return to main menu ESC key = return to previous screen X = eXit System Management Services -------------------------------------------------------------------------------------------------- Type the number of the menu item and press Enter or Select a Navigation key: _ Eserver pSeries 690 User’s Guide...

  • Page 83: Password Utilities

    Password Utilities Note: This option is disabled in partitioned systems. The Password Utilities menu enables you to select from password utilities. Password Utilities 1 Set Privileged-Access Password 2 Remove Privileged-Access Password -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services --------------------------------------------------------------------------------------------------...
  • Page 84 Note: The time stamp in this error log is coordinated universal time (UTC), which is also referred to as Greenwich mean time (GMT). AIX error logs have more information available and can time stamp with your local time. Eserver pSeries 690 User’s Guide...

  • Page 85: Setup Remote Ipl (Initial Program Load)

    Setup Remote IPL (Initial Program Load) This option allows you to enable and set up the remote startup capability of your system unit. You must first specify the network parameters. Network Parameters 1. IP Parameters 2. Adapter Parameters 3. Ping Test -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu...
  • Page 86 M = return to main menu ESC key = return to previous screen X = eXit System Management Services -------------------------------------------------------------------------------------------------- Type the number of the menu item and press Enter or Select a Navigation key: _ Eserver pSeries 690 User’s Guide...
  • Page 87 Selecting the Data Rate option allows you the change the media usedd by the Ethernet adapter: Data Rate 1. 10 Mbps 2. 100 Mbps 3. Auto -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services -------------------------------------------------------------------------------------------------- Type the number of the menu item and press Enter or Select a Navigation key: _...
  • Page 88 M = return to main menu ESC key = return to previous screen X = eXit System Management Services -------------------------------------------------------------------------------------------------- Type the number of the menu item and press Enter or Select a Navigation key: _ Eserver pSeries 690 User’s Guide...

  • Page 89: Change Scsi Settings

    After choosing which adapter to use to ping the remote system, and setting its parameters, you must provide the addresses needed to communicate with the remote system. Ping Test 1. Client IP Address [129.132.4.20] 2. Server IP Address [129.132.4.10] 3. Gateway IP Address [129.132.4.30] 4.

  • Page 90: Select Console

    This selection is for the current boot only. 2. Select Boot Devices allows you to set the boot list. 3. Multiboot Startup toggles the multiboot startup flag, which controls whether the multiboot menu is invoked automatically on startup. Eserver pSeries 690 User’s Guide...
  • Page 91 If Diskette is selected, the following menu is displayed: Select Device Type 1. Diskette 2. Tape 3. CD/DVD 4. IDE 5. Hard Drive 6. Network 7. None 8. List All Devices -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services --------------------------------------------------------------------------------------------------...
  • Page 92 If either Normal Mode Boot or Service Mode Boot is selected, the next screen requests confirmation. If you answer yes, the device will be booted in the appropriate mode. If you answer no, the firmware will return to the Select Task menu. Eserver pSeries 690 User’s Guide...

  • Page 93: Select Boot Devices

    Select Boot Devices Select this option to view and change the customized boot list, which is the sequence of devices read at startup. Configure Boot Device Order 1. Select 1st Boot Device 2. Select 2nd Boot Device 3. Select 3rd Boot Device 4.
  • Page 94 -------------------------------------------------------------------------------------------------- Type the number of the menu item and press Enter or Select a Navigation key: _ The Set Boot Sequence option allows you to set the location of the device in the boot list. Eserver pSeries 690 User’s Guide...

  • Page 95: Display Current Settings

    Display Current Settings This option displays the current setting of the customized boot list. An example of this menu, with one device in the boot list, follows. Current Boot Sequence 1. SCSI 18200 MB Harddisk (loc=U1.9-P2/Z1-A8,0) None None None None -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu...

  • Page 96: Multiboot Startup

    After you have finished using the system management services, type x (for exit) at the Utilities menu to boot your system or partition. On all other screens, typing x returns you to the previous screen. Eserver pSeries 690 User’s Guide...

  • Page 97: Chapter 5. Using The Online And Standalone Diagnostics

    Chapter 5. Using the Online and Standalone Diagnostics The diagnostics consist of online diagnostics and standalone diagnostics. Attention: The AIX operating system must be installed in a partition in order to run online diagnostics on that partition. If the AIX operating system is not installed, use the standalone diagnostic procedures.

  • Page 98: Identifying The Terminal Type To The Diagnostics

    – If the diagnostics were loaded in maintenance or concurrent mode, type the shutdown -F command. v Under some conditions, the system might stop, with instructions displayed on attached displays and terminals. Follow the instructions to select a console display. Eserver pSeries 690 User’s Guide...

  • Page 99: Online Diagnostics Modes Of Operation

    7. Right-click or select the desired system in the Contents area. Next, on the menu, choose Selected. 8. Select Power On. 9. Select the Power on Diagnostic Stored Boot list option see the IBM Hardware Management Console for pSeries Installation and Operations Guide , order number SA38-0590, for more information about full system partitions).

  • Page 100: Concurrent Mode

    1. Log in to the AIX operating system as root user or use CE Login. 2. Enter the diag command. 3. When the DIAGNOSTIC OPERATING INSTRUCTIONS display, follow the instructions to check out the desired resources. Eserver pSeries 690 User’s Guide...

  • Page 101: Maintenance Mode

    After the diagnostic controller is loaded, follow the normal diagnostic instructions. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation. The AIX Documentation CD contains the base set of publications for the operating system, including system-management and end-user documentation.

  • Page 102: Standalone Diagnostic Operation

    SCSI adapter card to which the CD-ROM drive is attached must be moved to the same partition. It is recommended that you attach few SCSI devices to the same SCSI controller card to prevent moving them, along with the CD-ROM drive, between Eserver pSeries 690 User’s Guide...

  • Page 103: Considerations For Running Standalone Diagnostics From Cd-Rom

    1. Stop all programs including the AIX operating system (get help if needed). 2. Remove all tapes, diskettes, and CD-ROMs. 3. Power off the pSeries 690 (see the IBM Hardware Management Console for pSeries Installation and Operations Guide , order number SA38-0590, for more information about full system partitions).

  • Page 104: Nim Server Configuration

    NIM server but Cstate has not been set, no #name:Cstate: data will be returned. ClientName:BOS installation has been enabled: The client is not registered on the NIM server. 0042-053 lsnim: there is no NIM object named "ClientName" Eserver pSeries 690 User’s Guide...

  • Page 105: Client Configuration And Booting Standalone Diagnostics From The Nim Server

    Client Configuration and Booting Standalone Diagnostics from the NIM Server To run standalone diagnostics on a client from the NIM server, do the following: 1. Stop all programs including the AIX operating system (get help if needed). If you are running standalone diagnostics in a full system partition, verify with the system administrator and system users that the system unit can shut down.
  • Page 106 Verify the settings and the status of the network. If you continue to have problems, refer to the Boot Problems section of the Eserver pSeries 670 Service Guide and follow the steps for network boot problems. Eserver pSeries 690 User’s Guide...

  • Page 107: Chapter 6. Introduction To Tasks And Service Aids

    Chapter 6. Introduction to Tasks and Service Aids The AIX Diagnostic Package contains programs that are called Tasks . Tasks can be thought of as performing a specific function on a resource; for example, running diagnostics or performing a service aid on a resource. This chapter describes the Tasks available in AIX Diagnostics Version 4.2 and later.

  • Page 108: Tasks

    Local Area Network Analyzer v Log Repair Action v Periodic Diagnostics v PCI RAID Physical Disk Identify v Process Supplemental Media v Run Diagnostics v Run Error Log Analysis v Run Exercisers v SCSI Bus Analyzer Eserver pSeries 690 User’s Guide...

  • Page 109: Add Resource To Resource List

    v SCSD Tape Drive Service Aid v Spare Sector Availability v SSA Service Aid v System Fault Indicator v System Identify Indicator v Update Disk-Based Diagnostics v Update System or Service Processor Flash v 7135 RAIDiant Array Service Aids v 7318 Serial Communication Network Server Add Resource to Resource List Use this task to add resources back to the resource list.

  • Page 110: Backup And Restore Media

    /tmp, and compares the original file to the restored file. The restored file remains in /tmp to allow for visual comparison. All errors are reported. Eserver pSeries 690 User’s Guide...

  • Page 111: Certify Media

    Certify Media This task allows the selection of diskette, DVD-RAM media or hard files to be certified. Normally, this is done for the following two conditions: v To determine the condition of the drive and media. v To verify that the media is error free after a Format Service Aid has been run on the media.
  • Page 112 Note: The Erase Disk service aid has not been certified as meeting the Department of Defense or any other organization’s security guidelines. Use the following steps to overwrite the data on the drive: 1. Use the Erase Disk selection to overwrite the data on the drive. Eserver pSeries 690 User’s Guide...
  • Page 113 2. Do a format without certify. 3. Run a second pass of the Erase Disk selection. For a newly installed drive, you can ensure that all blocks on the drive are overwritten with your pattern if you use the following procedure: 1.

  • Page 114: Change Hardware Vital Product Data

    ISA bus and adapters. Diagnostic support for ISA adapters not shown in the list may be supported from a supplemental diskette. You can use the Process Supplemental Media task to add ISA adapter support from a supplemental diskette. Eserver pSeries 690 User’s Guide...

  • Page 115: Configure Reboot Policy

    Whenever an ISA adapter is installed, this service aid must be run and the adapter configured before the adapter can be tested. You must also run this service aid to remove an ISA adapter from the system whenever an ISA adapter is physically removed from the system.

  • Page 116: Configure Remote Maintenance Policy

    Call Out Authorized on S1 (on/off) Call Out Authorized on S2 (on/off) Call Out allows the Service Processor to place calls for maintenance. v S1 Line Speed S2 Line Speed A list of line speeds is available by using List on the screen. Eserver pSeries 690 User’s Guide...
  • Page 117 v Service Center Phone Number This is the number of the service center computer. The service center usually includes a computer that takes calls from systems with call-out capability. This computer is referred to as ″the catcher.″ The catcher expects messages in a specific format to which the Service Processor conforms.

  • Page 118: Configure Ring Indicate Power-On Policy

    Power On Via Ring Indicate (on/off) v Number of Rings Before Power On You can access this service aid directly from the AIX command line, by typing: /usr/lpp/diagnostics/bin/uspchrp -r Eserver pSeries 690 User’s Guide...

  • Page 119: Configure Scan Dump Policy

    Configure Scan Dump Policy Note: This function works only on CHRP systems and only under diagnostics 5.1.0.35 or later. Configure Scan Dump Policy allows the user to set or view the scan dump policy (scan dump control and size) in NVRAM. Scan Dump data is a set of chip data that the service processor gathers after a system malfunction.

  • Page 120: Configure Surveillance Policy

    You can create a console configuration file that allows a terminal attached to any RS232 or RS422 adapter to be selected as a console device. The default device is an RS232 TTY device attached to the first standard serial port (S1). Eserver pSeries 690 User’s Guide...

  • Page 121: Delete Resource From Resource List

    Delete Resource from Resource List Use this task to delete resources from the resource list. Note: Only resources that were previously detected by the diagnostics and have not been deleted from the Diagnostic Test List are listed. If no resources are available to be deleted, then none are listed.

  • Page 122: Display/Alter Sector

    This service aid uses the errpt command to view the hardware error log. The Display Error Summary and Display Error Detail selection provide the same type of report as the errpt command. The Display Error Analysis Summary and Display Error Analysis Detail selection provide additional analysis. Eserver pSeries 690 User’s Guide...

  • Page 123: Display Hardware Vital Product Data

    Display Hardware Vital Product Data This service aid displays all installed resources, along with any VPD for those resources. Use this service aid when you want to look at the VPD for a specific resource. Display Machine Check Error Log Note: The Machine Check Error Log Service Aid is available only on Standalone Diagnostics.

  • Page 124: Display Or Change Diagnostic Run-Time Options

    100 KB increments to a maximum of 1 MB. Use the diaggetrto command to display one or more diagnostic run-time options. Use the following AIX command line syntax: /usr/lpp/diagnostics/bin/diaggetrto [-a] [-d] [-l] [-m] [-n] [-p] [-s] Eserver pSeries 690 User’s Guide...
  • Page 125 Use the diagsetrto command to change one or more diagnostic run-time options. Use the following AIX command line syntax: /usr/lpp/diagnostics/bin/diagsetrto [-a on/off] [-d on/off] [-l size] [-m on/off] [-n days] [-p on/off] Flag descriptions for diaggetrto and diagsetrto are as follows: Flag Description Displays or changes the value of the Include Advanced Diagnostics option.

  • Page 126: Display Previous Diagnostic Results

    This file contains information that is not contained in the publications for this version of the diagnostics. The file also contains information about using this particular version of diagnostics. Use the arrow keys to scroll through the information in the file. Eserver pSeries 690 User’s Guide...

  • Page 127: Display Software Product Data

    Display Software Product Data This task uses SMIT to display information about the installed software and provides the following functions: v List Installed Software v List Applied but Not Committed Software Updates v Show Software Installation History v Show Fix (APAR) Installation Status v List Fileset Requisites v List Fileset Dependents v List Files Included in a Fileset...

  • Page 128: Examples

    9004 0 11 2 V1 9004 1 9 2 V2 3. Return the status of sensor 9004, index 1: /usr/lpp/diagnostics/bin/uesensor -t 9004 -i 1 4. Return the value of sensor 9004, index 1: /usr/lpp/diagnostics/bin/uesensor -t 9004 -i 1 -v Eserver pSeries 690 User’s Guide...

  • Page 129: Display Test Patterns

    Display Test Patterns This service aid provides a means of adjusting system display units by providing test patterns that can be displayed. The user works through a series of menus to select the display type and test pattern. After the selections are made, the test pattern displays. Display USB Devices The following are the main functions of this service aid: v Display a list of USB controllers on an adapter.

  • Page 130: Download Microcode To Disk Drive Attached To A Pci Scsi Raid Adapter

    2. If the source is diskette, the diskette must be in backup format and the image stored in the /etc/microcode directory. Note: If the source is diskette, the diskette must be in backup format and the image stored in the /etc/microcode directory. Eserver pSeries 690 User’s Guide...

  • Page 131: Download Microcode To Dvd-Ram Attached To A Pci Scsi Adapter

    See the following command syntax for a PCI FC-ALFiber Channel Adapter. diag -c -d device_name -T "download [-s {/etc/microcode|diskette}] [-l {latest|previous}] [-f]" Flag Description No console mode. Run without user interaction. Device name is the name of the adapter. Use the download option to download microcode. Source of the new microcode image.

  • Page 132: Download Microcode To Other Devices

    When the command is used without the -s flag, the current state of the indicator is displayed as normal or attention. When teh command is used without the -l flag, the Primary Enclosure resource is used. Eserver pSeries 690 User’s Guide...

  • Page 133: Fibre Channel Raid Service Aids

    Use the -l flag only in systems that have more than one fault indicator. Note: See also the “Identify and System Attention Indicators” on page 126. Some systems that do not support Fault Indicators have a similar System Attention Indicator. Fibre Channel RAID Service Aids The Fibre Channel RAID service aids contain the following functions: Certify LUN...

  • Page 134: Format Media

    5. When the drive is no longer needed and is to be erased, run the same version of the Erase Disk selection which was used in step 2. Note: Using the same version of the service aid is only critical if any bad blocks were found in step 3. Eserver pSeries 690 User’s Guide...

  • Page 135: Hardfile Attached To Pci Scsi Raid Adapter

    6. Compare the bad blocks which were recorded for the drive in step 3 with those that now appear in the grown defect MAP. Note: If there are differences between the saved data and the newly obtained data, then all sectors on this drive cannot be overwritten. The new bad blocks are not overwritten.

  • Page 136: Diskette Format

    ″Identify and Remove Resource.″ The Hot Plug Task has a restriction when running in Standalone or Online Service mode; new devices may not be added to the system unless there is already a device Eserver pSeries 690 User’s Guide...

  • Page 137: Pci Hot Plug Manager

    with the same FRU part number installed in the system. This restriction is in place because the device software package for the new device cannot be installed in Standalone or Online Service mode. Depending on the environment and the software packages installed, selecting this task displays the following three subtasks: v PCI Hot Plug Manager v SCSI Hot Swap Manager...
  • Page 138 Hot-Plug Devices task. If this is the case for the device specified, then the Hot Plug Task displays instead of the PCI Hot Plug Manager menu. More detailed information concerning PCI Hot-Plug Manager can be found in the AIX Operating System, System Management Guide. Eserver pSeries 690 User’s Guide...

  • Page 139: Scsi Hot Swap Manager

    SCSI Hot Swap Manager This task was known as ″SCSI Device Identification and Removal″ or ″Identify and Remove Resources″ in previous releases. This task allows the user to identify, add, remove, and replace a SCSI device in a system unit that uses a SCSI Enclosure Services (SES) device.

  • Page 140: Raid Hot Plug Devices

    Some systems may support the Identify Indicators or the Attention Indicators. The Identify Indicator is used to help physically identify the system in a large equipment room. The Attention Indicator is used to help physically identify a system with a fault in a large equipment room. Eserver pSeries 690 User’s Guide...

  • Page 141: Local Area Network Analyzer

    When a fault has been detected on a system that supports the Attention Indicator, the Indicator is set to an Attention condition. After the failing system has been identified and the problem fixed, the Attention Indicator changes back to normal. This should be done by the Log Repair Action Task.

  • Page 142: Periodic Diagnostics

    2. Process and test one resource at a time. Run diagnostics after each supplemental media is processed. (for example; If you need to process two supplemental media you need to run diagnostic twice. Once after each supplement media is processed.) Eserver pSeries 690 User’s Guide...

  • Page 143: Run Diagnostics

    Run Diagnostics The Run Diagnostics task invokes the Resource Selection List menu. When the commit key is pressed, diagnostics are run on all selected resources. The procedures for running the diagnostics depends on the state of the diagnostics run-time options. See “Display or Change Diagnostic Run-Time Options” on page 110. Run Error Log Analysis The Run Error Log Analysis task invokes the Resource Selection List menu.

  • Page 144: Exerciser Commands (Cmd)

    Device has run the specified number of cycles and is not running. The exerciser has been terminated by a signal. Device has stopped with an error. The device is hung. Halt on error (use number to select). Device is running. Device is stopped. Eserver pSeries 690 User’s Guide...

  • Page 145: Memory Exerciser

    Memory Exerciser The memory exercisers are labeled mem x , where x is a number for the exerciser. Multiple exercisers can be active. The memory exerciser requests as many memory buffers as possible from AIX. The exerciser then fills the memory buffers with specified bit patterns, then reads and compares the memory buffers to the specified bit patterns.
  • Page 146 Any mismatch results in an error condition. If the processor is in use by the exerciser and is removed as a result of dynamic logical partitioning, the exerciser terminates. Eserver pSeries 690 User’s Guide...

  • Page 147: Scsi Bus Analyzer

    SCSI Bus Analyzer This service aid allows you to diagnose a SCSI bus problem in a freelance mode. To use this service aid, the user should understand how a SCSI bus works. Use this service aid when the diagnostics cannot communicate with anything on the SCSI bus and cannot isolate the problem.

  • Page 148: Scsd Tape Drive Service Aid

    Display time since drive was last cleaned. Copy trace table. Verbose mode. If the -c flag is present, the information displays on the screen. If the -n flag is present, the information about tape-head cleaning is printed. Eserver pSeries 690 User’s Guide...

  • Page 149: Spare Sector Availability

    Spare Sector Availability This selection checks the number of spare sectors available on the optical disk. The spare sectors are used to reassign when defective sectors are encountered during normal usage or during a format and certify operation. Low availability of spare sectors indicates that the disk needs to be backed up and replaced.

  • Page 150: Update System Or Service Processor Flash

    NIM server, the microcode image must first be copied onto the NIM server in the /usr/lib/microcode directory pointed to the NIM SPOT (from which you plan to have the NIM client boot standalone diagnostics) prior to performing the NIM boot of Eserver pSeries 690 User’s Guide...

  • Page 151: 7135 Raidiant Array Service Aid

    diagnostics. Next, a NIM check operation must be run on the SPOT containing the microcode image on the NIM server. After performing the NIM boot of diagnostics one can use this service aid to update the microcode from the NIM server by choosing the /usr/lib/microcode directory when prompted for the source of the microcode that you want to update.
  • Page 152 Update EEPROM Updates the contents of the EEPROM on a selected controller. v Replace Controller Replaces a controller in the array. Eserver pSeries 690 User’s Guide...

  • Page 153: Command Examples

    Command Examples Use this command syntax to download the adapter microcode: diag -c -d deviceName -T "download [-B][-D][-P]" Flag Description Download boot block microcode (default to functional microcode) Microcode is on diskette (default to /etc/microcode directory) Download the previous level of microcode (default to latest level) Use this command syntax to download physical disk microcode: diag -c -d deviceName -T "download -l ChId [-D][-P]"...
  • Page 154 Eserver pSeries 690 User’s Guide...

  • Page 155: Chapter 7. Verifying The Hardware Operation

    1. Stop all programs including the AIX operating system (get help if needed). 2. Remove all tapes, diskettes, and CD-ROM discs. 3. Power off the managed system (refer to Full System Management Tasks in the IBM Hardware Management Console for pSeries Installation and Operations Guide ).

  • Page 156: Step 2.5 Loading The Standalone Diagnostics From Cd-Rom

    Management Tasks in the IBM Hardware Management Console for pSeries Installation and Operations Guide ). 5. Insert the diagnostic media into the CD-ROM drive of the pSeries 690 ( not into the HMC CD-ROM drive). 6. Enter any requested passwords.

  • Page 157: Step 4. Performing Additional System Verification

    If the server passed all the diagnostic tests, the verification process is complete and your server is ready to use. If you received an error code, record the code and go to the Eserver pSeries 690 Service Guide . Chapter 7. Verifying the Hardware Operation...
  • Page 158 Eserver pSeries 690 User’s Guide...

  • Page 159: Chapter 8. Hardware Problem Determination

    (FRUs) are needed to restore the system to correct operation. Step 1. Considerations before Running This Procedure Note: See the IBM Hardware Management Console for pSeries Installation and Operations Guide to find the key sequences you need for your Hardware Management Console for pSeries (HMC) virtual terminal window to respond to the diagnostic programs.
  • Page 160 Note: Do not turn off the system unit if the system is running one or more logical partitions. Go to “Step 6” on page 147. Go to “Step 9” on page 147. Eserver pSeries 690 User’s Guide...
  • Page 161 Step 6 This step loads online diagnostics in service mode. 1. Reboot the system. 2. At the SMS menu, press the numeric 6 key on the keyboard to indicate that diagnostics are to be loaded. 3. Type the requested passwords. 4.
  • Page 162 If you get an SRN, record it, and go to “Step 14” on page 149. If you do not get an SRN, go to “Step 16” on page 150. The system does not respond to selecting Go to “Step 10”. diagnostics. Eserver pSeries 690 User’s Guide...
  • Page 163 Step 12 Did the Diagnostic Selection Menu display? If Problem Determination was selected from the Diagnostic Mode Selection menu, and if a recent error has been logged in the error log, the diagnostics automatically begin testing the resource. Follow the displayed instructions. v If the No Trouble Found screen is displayed, press Enter.
  • Page 164 Go to “Step 7” on page 147. Go to “Step 9” on page 147. Step 16 The diagnostics did not detect a hardware problem. If you still have a problem, contact your service organization. Eserver pSeries 690 User’s Guide...

  • Page 165: Problem Determination When Unable To Load Diagnostics

    Problem Determination When Unable to Load Diagnostics Use the following procedure to obtain an error code. The service organization uses the error code to determine which field replaceable units (FRUs) are needed to restore the system to correct operation. Step 1. Considerations before Running This Procedure Go to “Step 2”.
  • Page 166 The system stops with a three-, four- or eight-digit Record the error code(s) and report the problem to the error code(s) displayed on the console. service organization. Eserver pSeries 690 User’s Guide...
  • Page 167 Symptom Action The system login prompt is displayed. You may not have pressed the correct key or you may not have pressed the key soon enough when you were to indicate a service mode boot of diagnostic programs. If this was the case, start over at the beginning of this step.
  • Page 168 145. Step 7 There is a problem with the keyboard. Go to the problem-determination documentation for this type of terminal. For more information, refer to the Hardware Management Console for pSeries Maintenance Guide . Eserver pSeries 690 User’s Guide...

  • Page 169: Appendix A. Environmental Notices

    The battery(s) must be recycled or disposed of properly. Recycling facilities may not be available in your area. In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used sealed lead acid, nickel cadmium and nickel metal hydride batteries and battery packs from IBM equipment.

  • Page 170: Acoustical Noise Emissions

    A-weighted sound power level; LpAm is the mean A-weighted sound pressure level at the 1-meter bystander positions; 1 B = 10 dB. 4. All measurements made in conformance with ISO 7779 and declared in conformance with ISO 9296. Eserver pSeries 690 User’s Guide...

  • Page 171: Appendix B. Notices

    Appendix B. Notices This information was developed for products and services offered in the U.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services currently available in your area. Any reference to the manufacturer’s product, program, or service is not intended to state or imply that only that product, program, or service may be used.
  • Page 172 Eserver pSeries 690 User’s Guide...

  • Page 173: Appendix C. Service Processor Setup And Test

    Appendix C. Service Processor Setup and Test Attention: This procedure applies to modems attached to the serial ports (S1 and S2) on the primary I/O book (location U1.18-P1-H2). It does not affect the operation of the modem attached to the Hardware Management Console for pSeries (HMC). The call-out function is normally handled by the Service Focal Point running on the HMC.

  • Page 174: Testing The Setup

    6. Call your server again. The operating system answers and offers you the login prompt. If these tests are successful, call-in is working. 7. Log in and type shutdown -F to shut down your server. 8. The message No Carrier displays on your remote terminal. Eserver pSeries 690 User’s Guide...

  • Page 175: Testing Call-Out

    Testing Call-Out During the setup, you entered your phone numbers for the pager and customer voice. These numbers are used for this test. 1. Your remote terminal is disconnected as a result of the Call-In test. 2. Call your server again. 3.
  • Page 176 Eserver pSeries 690 User’s Guide...

  • Page 177: Appendix D. Modem Configurations

    Appendix D. Modem Configurations Note: This appendix applies only to modems attached to the serial ports (S1 and S2) on the primary I/O book (location U1.18-P1-H2). These configuration files do not apply to the modem attached to the Hardware Management Console for pSeries (HMC). Sample Modem Configuration Files This appendix contains information about several sample modem configuration files that either work directly with your modem or provide a good starting point for a custom...

  • Page 178: Configuration File Selection

    If Yes, use modem configuration file modem_m0.cfg and go to step 7 on page 165. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Switch Settings” on page 166 for the correct switch settings.

  • Page 179: Examples For Using The Generic Sample Modem Configuration Files

    See your modem manual for more information. Some modems, such as the IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they return an error message when they do not get the expected response from another modem.

  • Page 180: Customizing The Modem Configuration Files

    Down Modem Emulation Disabled Auto Answer Enabled Maximum Throughput Enabled RTS Normal Functions Down Enable Command Mode Down Remote Digital Loopback Test Enabled Dial-Up Line Enabled AT Responses Enabled (Extended Responses Disabled) *Down Asynchronous Operation Eserver pSeries 690 User’s Guide...

  • Page 181: Xon/Xoff Modems

    Switch Position Function 28.8KB Line Speed CD and DSR Normal Functions 2-Wire Leased Line Enabled * Only switches 11 and 12 are changed from the factory default settings. Xon/Xoff Modems Some early modems assume software flow control (Xon/Xoff) between the computer and the modem.

  • Page 182: Recovery Procedures

    In case recovery becomes necessary, shut down your system using established procedures. Disconnect the power cable and press the power button to drain capacitance while power is disconnected. Disconnect and reconnect modem power, and then reconnect system power to completely reinitialize your system. Eserver pSeries 690 User’s Guide...

  • Page 183: Transfer Of A Modem Session

    Transfer of a Modem Session Because many modem command variations exist, the sample modem configuration files located at the end of this appendix have been written to capture the largest number of workable modem settings. The modem command &Dn (where n is a number) generally sets the modem response to the Data Terminal Ready (DTR) signal from the server’s serial port.

  • Page 184: Recovery Strategy

    As a result, that serial device’s connection and function could be affected. These impacts may make that port unattractive for devices other than a temporary local ASCII terminal. Eserver pSeries 690 User’s Guide...

  • Page 185: Modem Configuration Sample Files

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # The modem has configuration switches. They should be set to the # factory default settings, except switches 11 and 12.
  • Page 186 # Numeric response code # Auto Answer OFF expect "0\r" timeout 2 # Confirm commands successful. done error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Eserver pSeries 690 User’s Guide...

  • Page 187: Sample File Modem_M1.Cfg

    Sample File modem_m1.cfg # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 # FUNCTIONS: Modem configuration file specifically for IBM 7857-017 modem with # Auto-Reliable feature. This feature must be turned off for Catcher calls. # This example uses the AT&F reset command to choose the factory defaults.
  • Page 188 # Numeric response code # AT compatible messages # Auto-Answer disabled expect "0\r" timeout 2 # Confirm commands successful. done error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "4\r" or "3\r" delay 2 done Eserver pSeries 690 User’s Guide...

  • Page 189: Sample File Modem_Z.cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 190 # Set AutoAnswer OFF expect "0\r" timeout 2 # Confirm command successful. done # RI Power On enabled. error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Eserver pSeries 690 User’s Guide...

  • Page 191: Sample File Modem_Z0.Cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 192 # Set AutoAnswer OFF expect "0\r" timeout 2 # Confirm command successful. done # RI Power On enabled. error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Eserver pSeries 690 User’s Guide...

  • Page 193: Sample File Modem_F.cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 194 # Set AutoAnswer OFF expect "0\r" timeout 2 # Confirm command successful. send "AT&C1&D2\r" # Detect carrier and DTR. expect "0\r" timeout 2 # Confirm command successful. done # RI Power On enabled. error: # Handle unexpected modem Eserver pSeries 690 User’s Guide...
  • Page 195 # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Appendix D. Modem Configurations...

  • Page 196: Sample File Modem_F0.Cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 197 expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect:...
  • Page 198 # RI Power On enabled. error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Eserver pSeries 690 User’s Guide...

  • Page 199: Sample File Modem_F1.Cfg

    # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
  • Page 200 # Set AutoAnswer OFF expect "0\r" timeout 2 # Confirm command successful. send "AT&C1&D2&R1\r" # Detect carrier and DTR, # Ignore RTS. expect "0\r" timeout 2 # Confirm command successful. done # RI Power On enabled. Eserver pSeries 690 User’s Guide...
  • Page 201 error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Appendix D. Modem Configurations...
  • Page 202 Eserver pSeries 690 User’s Guide...

  • Page 203: Index

    Index Numerics customer account setup menu 50 customizing files 7135 RAIDiant array 137 modem 7318 server service aid 139 configuration 166 about this book xiii deconfigure acoustical memory 55 noise processor 55 emissions 156 diagdetrto command 111 activating process diaggetrto command 110 processor on demand 8 diagnostic run-time activation features...
  • Page 204 177 laser safety information x LCD progress indicator log 61 network service aid 127 indicator NIM server menu 38 configuration 90 LED status 11 client 91 local area network service aid 127 Eserver pSeries 690 User’s Guide...
  • Page 205 NIM server (continued) preface xiii standalone diagnostics 89 primary console 170 noise emissions privileged user menus 19 acoustical 156 problem determination notices diagnostics environmental 155 loading 151 hardware 145 online online diagnostics diagnostics 151 concurrent mode 86 stamdalone loading 141 diagnostics 151 maintenance mode 87 using online diagnostics 145...
  • Page 206 127 serial port selection menu 46 machine check error log 109 serial port snoop setup menu 25 PCI RAID physical disk identify 128 serial port speed setup menu 47 periodic diagnostics 128 Eserver pSeries 690 User’s Guide...
  • Page 207 service processor (continued) settings telephone setup menu 47 saving and restoring 16 terminal emulators 167 setup 159 terminal type setup checklist 159 identifying 84 setup menu 21 testing the setup system information menu 32 call-in 160 system power control menu 27 call-out 161 telephone setup menu 47 trademarks xiv...
  • Page 208 Eserver pSeries 690 User’s Guide...
  • Page 209 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 210 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line SA38-0588-02 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 212 Printed in U.S.A. October 2002 SA38-0588-02...

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