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RS/6000 Enterprise Server Model H80 ~ pSeries 660 Models 6H0 and 6H1 User’s Guide SA38-0565-03...
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A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments to Publications Department, Internal Zip 9561, 11400 Burnet Road, Austin, Texas 78758-3493. To send comments electronically, use this commercial internet address: aix6kpub@austin.ibm.com. Any information that you supply may be used without incurring any obligation to you.
Ergonomic Information . . xvi Trademarks . . xvi Chapter 1. Introducing the RS/6000 Enterprise Server Model H80 . Chapter 2. Using the RS/6000 Enterprise Server Model H80 . Operator Panel . Scrolling Ball Indicator . Powering Off and Powering On the System .
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Service Processor . . 14 Electronic Service Agent . 15 Chapter 3. Using the Service Processor. . 17 Service Processor Menus . . 18 Accessing the Service Processor Menus Locally. . 18 Accessing the Service Processor Menus Remotely . . 18 Saving and Restoring Service Processor Settings .
Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.
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DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
CAUTION: All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation, user maintenance, or prescribed service conditions. Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than class 1 power levels.
The System Unit Safety Information , order number SA23-2652, contains translations of safety information used throughout this book. v The RS/6000 Enterprise Server Model H80, ^ pSeries 660 Models 6H0 and 6H1 Installation Guide , order number SA38-0575, contains information on how to set up and cable the system, install and remove options, and verify system operation.
The Healthy Computing Web site gives ergonomic guidelines to help you understand the ergonomic considerations that you should know when working at a computer workstation. The address is: http://www.us.pc.ibm.com/healthycomputing Trademarks The following terms are trademarks of International Business Machines Corporation in...
Chapter 1. Introducing the RS/6000 Enterprise Server Model H80 The Model H80 and 660 Models 6H0 and 6H1 is a multiprocessor, multibus system packaged in drawers. The processors and memory are packaged in a 5 EIA-unit central electronics complex (CEC drawer), and the I/O devices are in a 5 EIA-unit I/O drawer.
Chapter 2. Using the RS/6000 Enterprise Server Model H80 This chapter discusses system power control and use of options such as the keyboard, mouse, and drives supported by the Model H80 and 660 Models 6H0 and 6H1. Operator Panel The following diagram shows the locations of the operator panel display and components of the operator panel.
Attention: Using the power button on the primary I/O drawer operator panel to power off the system might cause unpredictable results in the data files, and the next IPL will take longer to complete. 1. Open the rack door. 2. Press the power button on the primary I/O drawer operator panel. The power LED on the primary I/O drawer operator panel starts blinking at a fast rate.
The numeric 6 key works like the numeric 5 key, except that firmware uses the customized service mode bootlist that was set up in System Management Services or in the AIX service aids. Chapter 2. Using the Model H80 and 660 Models 6H0 and 6H1...
8 Key To enter the open firmware command line, press the numeric 8 key after the word keyboard displays and before the last word speaker displays during startup. After you press the 8 key, the remaining POST indicators display until initialization completes. When initialization and POST are complete, the open firmware command line (an OK prompt) displays.
This eight-digit error code identifies the error (see RS/6000 Enterprise Server Model H80 and ^ pSeries 660 Models 6H0 and 6H1 Service Guide for a listing of the error codes).
3. Control keys move the cursor on the screen and do programmed control functions. The movement and functions depend on the application used. 4. Numeric keypad is arranged like a calculator to help when typing numbers. All of the keyboards adjust for typing comfort. To tilt the keyboard, pull out the keyboard legs.
5. Inspect the ball cavity (3) in the mouse for foreign materials. If there are any foreign materials, remove them. 6. Replace the ball. 7. Replace the retaining ring on the mouse and align it with the open slots in the ball cavity. Chapter 2. Using the Model H80 and 660 Models 6H0 and 6H1...
Using the 3.5-Inch Diskette Drive The Model H80 and 660 Models 6H0 and 6H1 has a 1.44MB diskette drive installed vertically in the front. The 1.44MB diskette drive can format, read, and write diskettes compatible with the following diskettes: v 1.0MB diskettes with 720KB formatted data capacity...
Your CD-ROM drive looks like the one shown in the illustration, and the controls are located as indicated. Compact Disc Tray Volume Control Emergency Eject Hole Status Light Headphone Jack Load/Unload Button Chapter 2. Using the Model H80 and 660 Models 6H0 and 6H1...
When the CD-ROM is set to On, the status light indicates one of several conditions. The following are status light states and the respective conditions of the CD-ROM drive: v Off during standby with the tray loaded or unloaded v Blinks from insertion of the tray to completion of initialization v Blinks slowly when disc is dusty v Blinks fast when in the audio mode v Lights during data transfer operations...
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Volume Control Emergency Eject Hole Status Light Headphone Jack Load/Unload Button Note: Normally the tray makes a ratcheting sound when you pull it open using the above procedure. Chapter 2. Using the Model H80 and 660 Models 6H0 and 6H1...
Using the Service Processor and Service Agent Features The service processor and service agent features protect users against unnecessary system downtime by keeping support personnel (both internal and external) aware of any unexpected changes in the system environment. In combination, the two features provide a flexible solution to automated system maintenance.
A modem is required for enabling automated problem reporting to the IBM service center. Configuration files for several types of modems are included as part of the electronic service agent package.
Chapter 3. Using the Service Processor The service processor menus make it possible for you to configure service processor options, as well as enable and disable functions. Service processor menus are available using an ASCII terminal when OK is displayed on the primary I/O drawer operator panel or when the service processor has detected a server problem (such as a surveillance failure).
Service Processor Menus The service processor menus are divided into two groups: v General user menus - the user must know the general-access password. v Privileged user menus - the user must know the privileged-access password. If the server is powered off, the service processor menus can be accessed locally or remotely.
Menu Inactivity The service processor exits menu mode after ten minutes of inactivity, and displays a message indicating that it has done so. Pressing any key on the ASCII terminal causes the main menu to be displayed. General User Menu The menu options presented to the general user are a subset of the options available to the privileged user.
v Read System POST Errors This option should only be used by service personnel to display additional error log information. v Exit from Menus Selecting this option will exit the service processor menus. You can re-enter the menus by pressing any key on the console. Privileged User Menus The following menus are available to privileged users only.
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Service Processor Firmware VERSION: CM000313 Copyright 2000 IBM Corporation SYSTEM NAME MAIN MENU 1. Service Processor Setup Menu 2. System Power Control Menu 3. System Information Menu 4. Language Selection Menu 5. Call-In/Call-Out Setup Menu 6. Set System Name 99. Exit from Menus 1>...
Service Processor Setup Menu The Service Processor Setup menu shown below is accessed from the Main Menu. SERVICE PROCESSOR SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Enabled 4. Start Talk Mode 5.
Passwords Passwords can be any combination of up to eight alphanumeric characters. You can enter longer passwords, but the entries are truncated to include only the first eight characters. The privileged-access password can be set from service processor menus or from System Management Services (SMS) utilities (see “Chapter 4. Using System Management Services”...
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Console mirroring is supported on serial port 1 (S1) and serial port 2 (S2). When console mirroring is enabled, the service processor sends information to both serial ports. The serial port from which console mirroring is enabled is referred to as the active port .
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This option updates the system EPROMs. After entering Y to indicate that you want to continue, you are prompted to enter the update diskettes. Follow the instructions on the screen. When the update is complete, the service processor reboots. All system EPROMs that can be reprogrammed are updated at the same time. They are as follows: –...
System Power Control Menu This menu is used to set power control options. Other menus that control boot options are available here: SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring-Indicate Power-On Menu 3. Reboot/Restart Policy Setup Menu 4.
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Setting) is selected, and the modem(s) have not been configured, you will be asked to configure the modems first. See “Call-In/Call-Out Setup Menu” on page 38 for information on configuring modems. Option 2 is used to set the number of rings. v Reboot/Restart Policy Setup Menu The following menu controls reboot/restart policy: Reboot/Restart Policy Setup Menu...
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– Call-Out before restart (enabled/disabled) - If a restart is necessary due to a system fault, you can enable the service processor to call out and report the event. This option can be valuable if the number of these events becomes excessive, signalling a bigger problem.
– Service Mode Boot from Default List This selection is similar to “Service Mode Boot from Saved List”, except the system boots from the default boot list that is stored in the system firmware. This is normally used to try to boot customer diagnostics from the CD-ROM drive. Using this option to boot the system is the preferred way to run standalone diagnostics.
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v Read Service Processor Error Logs Displays the service processor error log. Refer to “Service Processor Error Log” on page 56 for an example of this error log. v Read System POST Errors This option should only be used by service personnel to display additional error log information.
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The AIX Documentation library is available at the following Web address: http://www-1.ibm.com/servers/aix/library/. Select Technical Publications. AIX documentation is also contained on the AIX Documentation CD. The documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive.
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Note: If there is only one processor in the system, system memory may reside on that processor assembly. In that case, you are given the option to select the processor card from the list. After you select a processor card or a memory riser card, a menu allowing the selection of a memory DIMM is displayed.
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4. Group integrity failure An error status of 00 indicates that the memory DIMM has not had any errors logged against it by the service processor. To change the memory configuration, select the number of the memory DIMM. The memory DIMM state will change from configured to deconfigured or from deconfigured to configured.
v Power Control Network Utilities Menu This menu allows the user to do a lamp test on the operator panels and display, or change the I/O type. POWER CONTROL NETWORK UTILITIES MENU 1. Lamp Test for all Operator Panels 2. Display I/O Type 3.
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LANGUAGE SELECTION MENU 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 6. Svenska 98. Return to Previous Menu 99. Exit from Menus 1> Note: Your ASCII terminal must support the ISO-8859 character set to correctly display languages other than English. Chapter 3.
Call-In/Call-Out Setup Menu This menu is used to configure a modem for the service processor to use to support the system: CALL-IN/CALL-OUT SETUP MENU 1. Modem Configuration Menu 2. Serial Port Selection Menu 3. Serial Port Speed Setup Menu 4. Telephone Number Setup Menu 5.
Modem Configuration Menu The first two lines of the Modem Configuration Menu are status lines showing the current selections. Selections are made in the two sections labeled Modem Ports and Modem Configuration File Name. Select the serial port that you want to activate and then select the modem configuration file for the modem on the port.
Serial Port Selection Menu This menu allows you to enable or disable the call-in and call-out functions of each serial port in any combination. Serial Port Selection Menu 1. Serial Port 1 Call-Out: 3. Serial Port 1 Call-In: Currently Disabled Currently Disabled 2.
Telephone Number Setup Menu Use this menu to set or change the telephone numbers for reporting a system failure. Telephone Number Setup Menu 1. Service Center Telephone Number: Currently Unassigned 2. Customer Administration Center Telephone Number: Currently Unassigned 3. Digital Pager Telephone Number: Currently Unassigned 4.
Call-Out Policy Setup Menu Callout settings can be set using the following menu: CALL-OUT POLICY SETUP MENU 1. Call-Out policy (First/All): Currently First 2. Remote timeout, (in seconds): Currently 120 3. Remote latency, (in seconds): Currently 2 4. Number of retries: Currently 2 98.
Customer Account Setup Menu This menu allows users to enter information that is specific to their account. Customer Account Setup Menu 1. Customer Account Number: Currently Unassigned 2. Customer RETAIN Login userid: Currently Unassigned 3. Customer RETAIN login password: Currently Unassigned 98.
Service Processor Functions This section discusses some of the service processor functions in greater detail. The service processor supports the functions listed in the following table. Built-in Functions Initialization and Test Service Processor BIST System Chip Initialization Error Data Collection BIST/POST errors and status Isolation to Field Replaceable Unit (FRU) on failure...
System Power-On Methods This section discusses the following system power-on methods: v Power-on switch v Service processor menus Privileged users can power on the system by selecting the System Control Power Menu option from the main menu and then selecting the Power-on System option from the system power control menu.
Service Processor Reboot/Restart Recovery Reboot describes bringing the system hardware back up; for example, from a system reset or power-on. The boot process ends when control passes to the operating system process. Restart describes activating the operating system after the system hardware is reinitialized.
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When this setting is no, or if the operating system did not set a policy, the service processor refers to enable supplemental restart policy for its action. Enable supplemental restart policy - The default setting is no. If set to yes, the service processor restarts the server when the operating system loses control and either: The Use OS-Defined restart policy is set to no.
Always check the pSeries & RS/6000 Support Web site for the latest firmware images and update instructions. The Web address is: http://www.rs6000.ibm.com/support/micro Downloading the firmware update image and update instructions from the Web is preferred.
The update file will have the format CMyymmdd.img. The CM indicates that this is an update image for a Model H80 or Models 6H0 and 6H1 system: yy is the year, mm is the month, and dd is the day of the update file.
Attention: Do not overlook the periods (.) in the commands shown above. AIX commands are case-sensitive. Type them exactly as shown. You will be asked for confirmation to proceed with the firmware update and the required reboot. If you confirm, the system will apply the new firmware, reboot, and return to the AIX prompt.
The eight-digit codes are as follows: Code Action A1FD 0000 System firmware has been corrupted and must be reflashed. A1FD 0001 Insert update diskette 1. A1FD 0002 Insert update diskette 2. A1FD 0003 Insert update diskette 3. Notes: 1. If the wrong diskette is inserted at any time, or if the diskette is left in the drive after it has been read, B1FD 001F is displayed, indicating that the wrong diskette is in the drive.
You can enable or disable CPU Repeat Gard or Memory Repeat Gard using the Processor Configuration/Deconfiguration Menu, which is a submenu under the System Information Menu. Run-Time CPU Deconfiguration (CPU Gard) L1 instruction cache recoverable errors, L1 data cache correctable errors, and L2 cache correctable errors are monitored by the processor runtime diagnostics (PRD) code running in the service processor.
v Surveillance interval The maximum time the service processor should wait for a heartbeat from the operating system before timeout. v Surveillance delay The length of time to wait from the time the operating system is started to when the first heartbeat is expected.
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Note: Some modems, such as IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem. Therefore, even...
Console Mirroring Console mirroring is supported on serial port 1 (S1) and serial port 2 (S2). When console mirroring is enabled, the service processor sends information to both serial ports. The serial port from which console mirroring is enabled is referred to as the active port .
Service Processor Error Log The service processor error log, an example of which is shown below, contains information about error conditions detected by the service processor. Error Log 1. 11/30/99 19:41:56 Service Processor Firmware Failure B1004999 Enter error number for more details. Press Return to continue, or 'x' to return to menu.
LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types of entries that may appear in the log, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). LCD Progress Indicator Log B0FF 0539..17...
Service Processor Operational Phases This section provides a high-level flow of the phases of the service processor. SP Power Applied Pre-Standby Phase Standby Phase SP Menus Available Bring-Up Phase SMS Menus Available Run-time Phase AIX Login Prompt Available Pre-Standby Phase This phase is entered when the server is first connected to a power source.
The standby phase components are as follows: v Modem Configuration The service processor configures the modem (if installed) so that incoming calls can be received, or outgoing calls can be placed. v Dial In Monitor incoming phone line to answer calls, prompt for a password, verify the password, and remotely display the standby menu.
Run-Time Phase This phase includes the tasks that the service processor performs during steady-state execution of the operating system. v Environmental monitoring The service processor monitors voltages, temperatures, and fan speeds. v Responding to system processor commands The service processor responds to any command issued by the system processor. v Run-time surveillance (heartbeat monitoring) If the device driver is installed and surveillance enabled, the service processor monitors the system heartbeat.
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Chapter 4. Using System Management Services Use the System Management Services menus to view information about your system and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. The text-based open firmware command line (the OK prompt), which is available from the System Management Services Utilities menu, allows you to configure certain adapters.
Each option on the System Management Services Utilities menu is described in this section. Password Utilities Entering this selection permits access to the options shown on the following screen: Password Utilities 1 Set Privileged Access-Password 2 Remove Privileged-Access Password 3 Unattended Start Mode <ON> .------.
Display Error Log A screen similar to the following displays when you select this option. You can view or clear your system error log. .--------------------------------------------------------. Error Log Date Time ErrorCode Location | Entry 1. 99/06/30 02:15:35 25a80011 U1.1-P1.1/Q1 | Entry 2. 99/07/01 03:18:36 20300026 U1.1-P1.1/Q1 ′--------------------------------------------------------' .-----------------.
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IP Parameters Select the IP Parameters option from the Network Parameters menu to display a screen similar to the following: IP Parameters 1. Client IP Address [9.3.146.162] 2. Server IP Address [9.3.146.171] 3. Gateway IP Address [0.0.0.0] 4. Subnet Mask [255.255.255.0] .------.
Adapter Parameters Select the Adapter Parameters option from the Network Parameters menu to view an adapter’s hardware address, as well as configure network adapters that require setup. A screen similar to the following displays when you make this selection: Adapter Parameters Device Slot Hardware Address...
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Ping Select Ping from the Network Parameters menu to test a connection to a remote system unit. After selecting the ping option, you must first choose an adapter to communicate with the remote system. Adapter Parameters Device Slot Hardware Address 1.
SCSI Utilities SCSI Utilities allow you to set delay times for the SCSI hard disk spin-up and to set SCSI IDs for SCSI controllers installed in the system. SCSI Utilities 1. Harddrive Spin Up Delay 2. Change SCSI Id .--------. | X=Exit | ′--------' ===>...
AIX with the appropriate parameters. See the bootlist command in your AIX documentation.The AIX Documentation library is available at the following Web address: http://www-1.ibm.com/servers/aix/library/. Select Technical Publications. AIX documentation is also contained on the AIX Documentation CD. The documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive.
Select Boot Devices Select this option to view and change the custom boot list, which is the sequence of devices read at startup time. The boot list can contain up to five devices. The following is an example of this screen. Select Boot Devices 1 Display Current Settings 2 Restore Default Settings...
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Selecting any of the Configure Boot Device options displays a screen similar to the following. Configure Nth Boot Device Device Current Device Number Position Name Diskette Ethernet ( loc=U0.1-P1-I4/E1 ) Token-Ring ( loc=U0.1-P1-I5/T1 ) SCSI CD-ROM ( loc=U0.1-P1/Z1-A1 ) SCSI 9100 MB Harddisk ( loc=U0.1-P1/Z1-A5 ) .------.
Select Language Select this option to change the language used by the System Management Services screens and the service processor menus. Select Language 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 6. Svenska ===> .------. |X=Exit| ′------' Note: To correctly display languages other than English, your ASCII terminal must support the ISO-8859 character set.
Chapter 5. Using the Online and Standalone Diagnostics The diagnostics consist of online diagnostics and standalone diagnostics. Online diagnostics, when they are installed, reside with AIX in the file system. They can be booted: v in single user mode (referred to as service mode ) v run in maintenance mode (referred to as maintenance mode ) v run concurrently (referred to as concurrent mode ) with other applications.
diagnostics do not allow you to continue until a terminal is selected from the DEFINE TERMINAL option menu. Select lft for graphical displays. Undefined Terminal Types If you specify an undefined terminal type from the DEFINE TERMINAL option menu, the menu prompts the user to enter a valid terminal type.
v The CD-ROM drive from which diagnostics were loaded cannot be tested. v The SCSI adapter (or circuitry) controlling the CD-ROM drive from which diagnostics were loaded cannot be tested. Running the Diagnostics from a TTY Terminal Consider the following when you run diagnostics using a TTY-type terminal as the console display: v See the operator manual for your type of TTY terminal to find the key sequences you need to respond to the diagnostics.
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General Setup 3151 3151 3161/ 3164 Description Attributes /11/31/41 /51/61 Settings Settings Settings Scroll Jump Jump Jump When the last character on the bottom line is entered, the screen moves down one line. For the ″On″ setting, pressing the Auto LF Return key moves the cursor to the first character position of the next line.
Additional Communication Attributes The following communication attributes apply to the 3151, 3161, and 3164 terminals. Communication 3151 3151 3161/3164 Description Setup Attributes /11/31/41 /51/61 Settings Settings Settings Operating mode Echo Echo Echo Data entered from the keyboard on the terminal is sent to the system unit for translation and then sent back to the display screen.
Keyboard Setup 3151/11/ 3151 3161 /3164 Description Attributes 31/41 /51/61 Settings Settings Settings Enter Return Return Return The Enter key functions as the Return key. Return New line New line New line The cursor moves to the next line when the Return key is pressed. New line The Return key generates the carriage return (CR) and the line...
Online Diagnostics Modes of Operation The online diagnostics can be run in the following three modes: v service mode v concurrent mode v maintenance mode Service Mode Service mode provides the most complete checkout of the system resources. This mode also requires that no other programs be running on the system. All system resources, except the SCSI adapter and the disk drives used for paging, can be tested.
Concurrent Mode Use concurrent mode to run online diagnostics on some of the system resources while the system is running normal activity. Because the system is running in normal operation, the following resources cannot be tested in concurrent mode: v SCSI adapters connected to paging devices v Disk drive used for paging v Some display adapters and graphics related devices v Memory (tested during POST)
Maintenance Mode Maintenance mode runs the online diagnostics using the customer’s version of the AIX operating system. This mode requires that all activity on the AIX operating system be stopped so the online diagnostics have most of the resources available to check. All of the system resources except the SCSI adapters, memory, processor, and the disk drive used for paging can be checked.
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1. Verify with the system administrator and system users that the system unit may be shut down. Then stop all programs including the AIX operating system. (Refer to the AIX operating system documentation for shutdown command information.) 2. Remove all tapes, diskettes, and CD-ROMs. 3.
Chapter 6. Introducing Tasks and Service Aids The AIX diagnostic package contains programs that are called tasks . Tasks can be thought of as performing a specific function on a resource; for example, running diagnostics, or performing a service aid on a resource. This chapter describes the tasks available in AIX diagnostics version 4.2 and later.
v Configure Remote Maintenance Policy v Configure Ring Indicate Power On Policy v Configure Surveillance Policy v Create Customized Configuration Diskette v Delete Resource from Resource List v Disk Maintenance v Display Configuration and Resource List v Display Firmware Device Node Information v Display Hardware Error Report v Display Hardware Vital Product Data v Display Machine Check Error Log...
Note: Only resources that were previously detected by the diagnostics and deleted from the Diagnostic Test List are listed. If no resources are available to be added, then none are listed. AIX Shell Prompt Note: Use this service aid in online service mode only. This service aid allows access to the AIX command line.
program then reads all of the ID and data fields on the diskette one time and displays the total number of bad sectors found. v Certify Hardfile Attached to a Non-RAID SCSI Adapter This selection reads all of the ID and data fields. It checks for bad data and counts all errors encountered.
configured on the port. The task allows an async adapter to be configured, then a tty port defined on the adapter. Dials and LPF Keys can then be defined on the port. Configure Reboot Policy This service aid controls how the system tries to recover from a system crash. Use this service aid to display and change the following settings for the Reboot Policy.
When enabled, ’Unattended Start Mode’ allows the system to recover from the loss of ac power. If the system was powered-on when the ac loss occurred, the system reboots when power is restored. If the system was powered-off when the ac loss occurred, the system remains off when power is restored.
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This is the number of the System Administration Center computer (catcher) that receives problem calls from systems. Contact the system administrator for the correct telephone number to enter here. v Digital Pager Phone Number In Event of Emergency This is the number for a pager carried by someone who responds to problem calls from your system.
Configure Ring Indicate Power-On Policy This service aid allows the user to power-on a system by telephone from a remote location. If the system is powered off, and Ring Indicate Power On is enabled, the system powers on at a predetermined number of rings. If the system is already on, no action is taken.
3. Refer to AIX System Management Guide: Operating System and Devices for a procedure on migrating the contents of a physical volume. This publication is available at the following Web address: http://www-1.ibm.com/servers/aix/library/. Select Technical Publications. This publication is also contained on the AIX Documentation CD. The documentation information is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive.
blocks. To prevent corrupted data from being copied to the new drive, the service aid stops if an unrecoverable read error is detected. To help prevent possible problems with the new drive, the service aid stops if the number of bad blocks being reassigned reaches a threshold.
Display Hardware Error Report This service aid uses the errpt command to view the hardware error log. The Display Error Summary and Display Error Detail selection provide the same type of report as the errpt command. The Display Error Analysis Summary and Display Error Analysis Detail selection provide additional analysis.
Display or Change Diagnostic Run-Time Options The Display or Change Diagnostic Run-Time Options task allows the diagnostic run-time options to be set. Note: The run-time options are used only when selecting the Run Diagnostic task. The run-time options are: v Display Diagnostic Mode Selection Menus This option allows the user to turn on or off displaying the DIAGNOSTIC MODE SELECTION MENU (the default is on).
This service aid allows a service representative to display results from a previous diagnostic session. When the Display Previous Diagnostic Results option is selected, the user can view up to 25 no trouble found (NTF) and service request number (SRN) results.
v List Fileset Dependents v List Files Included in a Fileset v List File Owner by Fileset Display System Environmental Sensors This service aid displays the environmental sensors implemented on a CHRP system. The information displayed is the sensor name, physical location code, literal value of the sensor status, and the literal value of the sensor reading.
-i index Specifies the sensor index to query. Indicates to return the sensor measured value. The sensor status is returned by default. Examples The following are examples of how to use the Display System Environmental Sensors service aid. 1. Display a list of the environmental sensors: /usr/lpp/diagnostics/bin/uesensor -l Sensor = Fan Speed Status = Normal Value = 2436 RPM Location Code = F1 Sensor = Power Supply Status = Normal Value = Present and operational Location...
Download Microcode to PCI SCSI RAID Adapter See the command syntax for a PCI SCSI RAID Adapter: diag -c -d RAID adapterName -T "download [-B] [-D] [-P]" Flag Description Download boot block microcode (default to functional microcode) Microcode is on diskette (default to /etc/microcode directory) Download the previous level of microcode (default to latest level) Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter See the following command syntax for a disk drive attached to a PCI SCSI RAID...
You can run this task from the AIX command line. Use the following fastpath command: diag -T "certify" Certify Spare Physical Disk This selection allows the user to certify (check integrity of the data) drives that are designated as spares. You can run this task from the AIX command line.
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Performs the same function as Hardfile Format. After the format is completed, Certify is run. This certify reassigns all bad blocks encountered. v Hardfile Erase Disk This option can be used to overwrite (remove) all data currently stored in user-accessible blocks of the disk. The Erase Disk option writes one or more patterns to the disk.
This task can be run directly from the AIX command line. See the following command syntax: diag -c -d deviceName -T "format [-s* fmtcert | erase -a {read | write}] [-F]" Flag Description fmtcert Formats and certifies the disk. Available in no-console mode only. Force the disk erasure even if all blocks cannot be erased due to errors accessing grown defect map.
Generic Microcode Download This service aid provides a means of executing a ″generic″ script from a diskette. The intended purpose for this ″generic″ script is to load microcode to a supported resource. This script runs whatever program is required in order to download the microcode onto the adapter or device.
PCI Hot Plug Manager The PCI Hot Plug Manager task is a SMIT menu that allows you to identify, add, remove, or replace PCI adapters that are hot-pluggable. The following functions are available under this task: v List PCI Hot Plug Slots v Add a PCI Hot Plug Adapter v Replace/Remove a PCI Hot Plug Adapter v Identify a PCI Hot Plug Slot...
More detailed information concerning PCI Hot-Plug Manager can be found in the AIX System Management Guide: Operating System and Devices . This publication is available at the following Web address: http://www-1.ibm.com/servers/aix/library/. Select Technical Publications. This publication is also contained on the AIX Documentation CD.
The Attach a Device to an SES Device function lists all empty hot-swap slots that are available for the insertion of a new device. After a slot is selected, the power is removed. If available, the visual indicator for the selected slot is set to the Remove state.
Local Area Network Analyzer This selection is used to exercise the LAN communications adapters (Token-Ring, Ethernet, and (FDDI) Fiber Distributed Data Interface). The following services are available: v Connectivity testing between two network stations. Data is transferred between the two stations, requiring the user to provide the Internet addresses of both stations. v Monitoring ring (Token-Ring only).
Process Supplemental Media Diagnostic Supplemental Media contains all the necessary diagnostic programs and files required to test a particular resource. The supplemental media is normally released and shipped with the resource as indicated on the diskette label. Diagnostic Supplemental Media must be used when the device support has not been incorporated into the latest diagnostic CD-ROM.
Acknowledge an error Back one page Toggle between cycle count and last error View the AIX error log Page forward one page Return to Main Menu Refresh screen. Enable or disable beep on error Exit system exerciser Abbreviations The following list describes abbreviations used in the exerciser reports. Abbreviation Description Continue on error (use number to select).
Save or Restore Hardware Management Policies Use this service aid to save or restore the settings from Ring Indicate Power-On Policy, Surveillance Policy, Remote Maintenance Policy and Reboot Policy. v Save Hardware Management Policies This selection writes all of the settings for the hardware-management policies to the following file: /etc/lpp/diagnostics/data/hmpolicies v Restore Hardware Management Policies This selection restores all of the settings for the hardware management policies from...
After the address is selected, the SCSI Bus Test Run menu displays. Use this menu to transmit the SCSI Inquiry Command by pressing Enter. The service aid then indicates the status of the transmission. When the transmission is completed, the results of the transmission displays.
Copy data to the file name given after this flag or to a default file name if no name is specified. -h, -? Display a usage statement and/or return code. If the -c flag is present, only the return code displays to indicate the service aid did not run. If the -c is not used, a usage statement displays and the service aid exits.
Further update and recovery instructions can be provided with the update. You need to know the fully qualified path and file name of the flash update image file that was provided. If the flash update image file is on a diskette, the service aid can list the files on the diskette for selection.
7135 RAIDiant Array Service Aid The 7135 RAIDiant Array service aids contain the following functions: v Certify LUN Reads and checks each block of data in the Logical Unit Number (LUN). If excessive errors are encountered, the user is notified. v Certify Spare Physical Disk Allows the user to certify (check the integrity of the data) on drives designated as spares.
Physical Disk Certify Command syntax is as follows: diag -c -d deviceName -T "certify -l ChId Flag Description Physical disk channel/ID (for example, 23) Physical Disk Identify Command syntax is as follows: diag -c -d deviceName -T "identify" 7318 Serial Communications Network Server Service Aid This service aid provides a tool for diagnosing terminal server problems.
Chapter 7. Using the System Verification Procedure Use the system verification procedure to check the system for correct operation. If you are analyzing a hardware problem, see “Chapter 8. Hardware Problem Determination” on page 119. Step 1. Considerations before Running This Procedure Notes: 1.
v Return to substep 5 when you finish checking the attributes. 5. Turn on the power. a. When the keyboard indicator displays, press the numeric 5 key on the keyboard to load the Standalone Diagnostics or the numeric 6 key on the keyboard to load the Online Diagnostics.
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1. Press the F3 key repeatedly until you get to the Diagnostic Operating Instructions, then follow the displayed instructions. 2. Press the F3 key once, then follow the displayed instructions to shut down the system. If you changed any attributes on your ASCII terminal to run the diagnostics, change the settings back to normal.
Chapter 8. Hardware Problem Determination This chapter provides information on using Standalone or Online diagnostics to help you solve hardware problems. Problem Determination Using the Standalone or Online Diagnostics Use this procedure to obtain a service request number (SRN) when you load the Standalone or Online Diagnostics.
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Do you want to run the Online Diagnostics in Service mode? Go to “Step 5”. Do the following to shut down your system: 1. At the system prompt, stop the operating system using the appropriate command for your operating system. 2.
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Step 7 Locate your symptom in the following table, and perform the action listed in the Action column. Symptom Action Display problem Go to “Step 8” All other symptoms Go to “Problem Determination When Unable to Load Diagnostics” on page 124. Step 8 This step analyzes a console display problem.
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Keyboard Type Action Kanji keyboard. Identify by the Japanese Record error code M0KBD003 and report the characters. problem to the service organization. ASCII-terminal keyboard. This applies to all Go to the problem-determination documentation attached terminals. for this type of terminal. Step 11 1.
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If Problem Determination was selected from the Diagnostic Mode Selection menu, and if a recent error has been logged in the error log, the diagnostics automatically begin testing the resource. Follow the displayed instructions. v If the No Trouble Found screen is displayed, press Enter. v If another resource is tested, repeat this step.
Go to “Running the Diagnostics from a TTY Terminal” on page 75 and make sure your terminal attributes are set to work with the diagnostic programs. Return to “Step 16” when you finish checking the attributes. Record any settings that were changed. Step 16 This step loads the Standalone Diagnostics.
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Step 3 This step attempts to load Online Diagnostics in service mode. 1. Turn off the power. 2. Turn on the power. 3. If the keyboard indicator displays, press the numeric 6 key on the keyboard to indicate that diagnostics are to be loaded. 4.
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Symptom Action The diagnostics are loaded and there was NO Record error code M0SPK001. beep heard from the system unit during the IPL sequence. The system stops with the Diagnostic Operating Go to “Step 6” on page 127. Instructions displayed. The system stops with a prompt to enter a Enter the password.
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Symptom Action The System Management Services menu is The device or media that you are attempting to displayed. boot from might be faulty. 1. Check the SMS error log for any errors. To check the error log: v Select tools. v Select error log.
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Keyboard Type Action 102-key keyboard. Identify by the type of Enter Record error code M0KBD002 and report the key used. The Enter key extends into two problem to the service organization. horizontal rows of keys. Kanji keyboard. Identify by the Japanese Record error code M0KBD003 and report the characters.
Environmental Design The environmental efforts that have gone into the design of this system signify IBM’s commitment to improve the quality of its products and processes. Some of these accomplishments include the elimination of the use of Class 1 ozone-depleting chemicals in the manufacturing process and reductions in manufacturing wastes.
Appendix B. Notices This information was developed for products and services offered in the U.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services currently available in your area. Any reference to the manufacturer’s product, program, or service is not intended to state or imply that only that product, program, or service may be used.
Appendix C. Service Processor Setup and Test For your convenience, an example of a basic service processor setup checklist is included here. Your setup may include more or fewer of the available features, so you can adjust this checklist for your own application so that it is helpful to you. Service Processor Setup Checklist 1.
Testing the Setup This section contains sample testing procedures to help ensure your setup is working. These tests include communicating with the server operating system. Before you start, ensure that the necessary serial port(s) is configured. If you need assistance, refer to “Serial Port Configuration”...
Serial Port Configuration To configure the serial port on an AIX system, run the following from an AIX console: 1. Log in as root user. 2. To determine if you have any serial ports already configured, type: lsdev -Cc tty If no serial ports are configured, none are listed.
Appendix D. Modem Configurations The service processor is designed to place little demand on an attached modem, thereby increasing the setup and connection success rates. Sample Modem Configuration Files This appendix contains information about several sample modem configuration files that either work directly with your modem or provide a good starting point for a custom setup.
If Yes, use modem configuration file modem_m0.cfg and go to step 7 on page 139. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Switch Settings” on page 141 for the correct switch settings.
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See your modem manual for more information. Some modems, such as the IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they return an error message when they do not get the expected response from another modem.
Setup F Setup F0 Setup F1 (Rare) AT&T DataPort 2001 (Ring interrupt only on first ring) Bocamodem 1440E Hayes Smart Modem IBM 5841 IBM 5843 IBM 7851 IBM 7852-10 IBM 7855 USRobotics 36.6K Sportster Zoom V.32 Customizing the Modem Configuration Files You can create your own modem configuration files or modify the samples provided.
4. Save the changes. IBM 7852-400 DIP Switch Settings If you are using a 7852-400 modem to enable service processor communications, for proper operation, the dual inline package (DIP) switches must be set according to the...
The service processor uses the ring interrupt request to count the number of rings when Ring Indicate Power-On (RIPO) is enabled. If your modem produces an interrupt on only the first ring, set Ring Indicate Power-On to start on the first ring. Otherwise, you can choose to start Ring Indicate Power-On on any ring count.
Consult your modem manual for its specific response scheme for the &Dn command. Two strategies are available for dealing with the modem’s response to DTR: v Recovery v Prevention Before you use one of these strategies, determine if your server’s modem is set up correctly to respond to DTR.
Prevention Strategy The disconnect is caused by the operating system when it initializes the Primary Console. The tests listed in “Transfer of a Modem Session” on page 142 are conducted with the remote terminal selected as the primary console to manifest the modem’s response to DTR transitions.
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # The modem has configuration switches. They should be set to the # factory default settings, except switches 11 and 12.
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done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "33\r" or "31\r" or "28\r" or "26\r" or "24\r" or "21\r" or "19\r" or "13\r" or "12\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # Separate from previous data.
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ripo: send "AT&F&E2E0T\r" # Reset to factory defaults. # Reliable mode # Echo off ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "AT&E12&E14\r" # Disable pacing # Disable data compression expect "0\r" or "OK\r\n" timeout 2 # Confirm successful command. send "AT&SF1&S0S9=1\r"...
Sample File modem_m1.cfg # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 # FUNCTIONS: Modem configuration file specifically for IBM 7857-017 modem with # Auto-Reliable feature. This feature must be turned off for Catcher calls. # This example uses the AT&F reset command to choose the factory defaults.
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
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# %N from Call Home setup. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "16\r"...
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
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connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "A/" # Repeat the previous command.
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
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expect "0\r" timeout 2 # Confirm command successful. send "AT&C1&D2\r" # Detect carrier and DTR. expect "0\r" timeout 2 # Confirm command successful. done connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect "16\r"...
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
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send "ATS0=0\r" # Set AutoAnswer OFF expect "0\r" timeout 2 # Confirm command successful. send "AT&C1&D2&R1\r" # Detect carrier and DTR, # Ignore RTS. expect "0\r" timeout 2 # Confirm command successful. done connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup.
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page: send "ATDT%N,,,,%R;\r" # %N = pager call center number # Add enough commas to wait for # time to enter paging number. # %R = paging number # Confirm successful command. expect "0\r" timeout 60 delay 2 # Wait before hanging up. send "ATH0T\r"...
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
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expect "0\r" timeout 2 # Confirm command successful. send "AT&C1&D2&R1\r" # Detect carrier and DTR, # Ignore RTS. expect "0\r" timeout 2 # Confirm command successful. done connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup. # Expect a connection response.
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# Add enough commas to wait for # time to enter paging number. # %R = paging number # Confirm successful command. expect "0\r" timeout 60 delay 2 # Wait before hanging up. send "ATH0T\r" # Hang up. expect "0\r" timeout 2 # Confirm successful command.
106 customer account setup menu 43 memory configuration/deconfiguration menu 31, 32 deconfigure, processor/memory 51 Model H80 and 660 Models 6H0 and 6H1, using 3 diagnostic considerations modem running from a TTY terminal 75 configuration file selection 138...
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online diagnostics (continued) serial port maintenance mode 81 selection menu 40 service mode 79 snoop setup menu 25 online diagnostics modes of operation 79 speed setup menu 40 online publications xv service agent feature 14 open firmware, entering 6 service processor operating considerations boot mode menu 28 online and standalone diagnostics 73...
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142 analyze adapter internal log 85 backup/restore media 85 certify media 85 using the Model H80 and 660 Models 6H0 and 6H1 3 change hardware VPD 86 configure dials and LPF Keys 86 configure reboot policy 87...
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