Technical support also assists you in some cases via remote support
support.industry.siemens.com/cs/de/en/view/106665159) to resolve your requests. A
Support representative will assist you in diagnosing or resolving the problem through screen
transfer.
More information on the Support service packages is available on the Internet via the
following address (https://support.industry.siemens.com/cs/ww/en/sc/4869).
1.5.6
Training
Description
SITRAIN – Digital Industry Academy offers a comprehensive range of training courses on
Siemens industrial products – directly from the manufacturer, for all industries and use cases, for
all knowledge levels from beginner to expert.
More information can be found on the Internet via the following address
www.siemens.com/sitrain).
1.5.7
Spare parts services
Description
By using the online spare parts service "Spares on Web", you ensure the smooth operation of
your product. The spare parts service is aimed at the following:
• Improved spare parts inventories by balancing stock and spare parts on call
• Minimized downtimes during a plant standstill
• Reduced costs
More information can be found on the Internet via the following address
www.sow.siemens.com).
SIMOTICS CONNECT 400
Operating Instructions, 04/2023, A5E50161952B AL
Introduction
1.5 Service and Support
(https://
(https://
(https://
15