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The following table shows the syntax of a nine-word B700xxxx SRC as it might be displayed in the event
log of the management module.
The first word of the SRC in this example is the message identifier, B7001111. This example numbers each
word after the first word to show relative word positions. The seventh word is the direct select address,
which is 77777777 in the example.
Table 33. Nine-word system reference code in the management-module event log
Index
Sev
Source
1
E
Blade_05
Depending on your operating system and the utilities you have installed, error messages might also be
stored in an operating system log. See the documentation that comes with the operating system for more
information.
Table 34 shows the procedure for isolating which PCI expansion card is failing.
Table 34. PCI expansion card problem isolation procedure
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 3, "Parts listing, type 7891," on page 225 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
A B700xxxx error message indicates a problem with a PCI
expansion card.
Date/Time
Text
(PS700-BC1BLD5E) SYS F/W: Error. Replace UNKNOWN
01/21/2008,
(5008FECF B7001111 22222222 33333333 44444444 55555555
17:15:14
66666666 77777777 88888888 99999999)
Action
1. Collect the error log information.
2. Get the DSA, which is word 7 of the associated
B700xxxx SRC.
3. Use the hexadecimal value of the DSA to
determine the location code of the failing CRU.
v If the value is 05120010, the location code is
P1-C19 or P2-C19.
v If the value is xxxx 0100, the location code is
P1-C20 or P2-C20.
4. Reseat the device that you just installed.
5. Replace the device that you just installed.
187
Chapter 2. Diagnostics
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