Small business computer telephony solution (84 pages)
Summary of Contents for IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID
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MODEL: IBM-412CID ADVANCED HOME/OFFICE 4 LINE TELEPHONE WITH CALLER-ID INSTALLATION AND OPERATION GUIDE Please read this manual carefully prior to installing your telephone.
Useful Features and Terms ...8 Lights and Cadence Reference List ...10 Display Reference List ...11 INSTALLATION ...13 Selecting a Location to Install Your Telephone ...13 Installing the Batteries ...13 Connecting Your Telephone Lines ... 13 Counter Top/Desk Top Tabletop Installation ...15 Wall Mounting ...16...
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Answering the Page to All Extensions ...27 CALLER ID SERVICE ...28 Caller Identification Displays ...28 Area Code programming ...28 Using the Caller ID Log ...29 TELEPHONE FEATURES AND OPERATIONS ...31 Pause ...31 Flash ...31 Mute ...31 Tone ...31 Do Not Disturb (DND) ...31 Using the Call Timer ...32...
If the product exhibits a distinct change in performance. • • Avoid using a telephone (other than a cordless type) during an electrical storm. There is risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak.
BATTERY CAUTIONARY INSTRUCTIONS BATTERIES: CAUTION • Use only 1.5 volt, AA-size batteries, (15A) carbon or alkaline batteries. (batteries not included.) • Do not dispose of the batteries in a fire. The cells may explode. Check with local codes for possible special disposal instructions.
The IBM-4900 is a four line cordless system telephone designed to work with other IBM system tele- phones to provide all of the advanced telephone system features of the IBM-412CID.
LOCATION OF CONTROLS AND FEATURES Model IBM-412CID Top View Clock and Calendar Set Scroll Keys For Caller ID Handset Cradle Hook Switch Store Key Handset Catch Conference Key Speaker Grill Flash Key Transfer Key Redial Key Mute Key Model IBM-412CID Rear View...
Do Not Disturb (DND) — Prevents any incom- ing calls (paging, intercom or outside) from being heard by that extension. Extension — An individual telephone in the sys- tem. Flash — A signal sent by the phone to the local telephone company supporting services such as call waiting.
LIGHTS AND CADENCE REFERENCE LIST Status Lines 1-4 Flashing Slowly On Steady To that Line. Flashing Rapidly Blink 1 Blink 2 Blink 3 Intercom Flashing Slowly Flashing Rapidly Speakerphone On Steady Flashing Slowly Shift On Steady Mute On Steady Do Not Disturb (DND) On Steady Redial Flashing Slowly...
J A N 1 0 : 0 6 A Low Battery Display The telephone will indicate that the batteries are low (or not installed) by displaying a low battery indi- cator, “BATT”, on the display. J A N 1 0 : 0 6 A Dialing Display As you dial 12345, the display shows the numbers dialed and begins the call timer.
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The phone is idle J A N 1 0 : 0 6 A L 2 : 2 1 2 6 6 6 5 3 7 7 S M I T H J O H N J A N 1 0 : 0 7 A L 2 : 9 1 8 2 6 5 6 5 1 7 B R O W N M A R Y...
The phone requires three 1.5 volt, AA-size batteries, preferably alkaline, (batteries not included). Batteries are re- quired for the retention of user programmed settings during a power outage. NOTE: In the event of a power outage, your IBM-412CID telephone will not operate until power is restored. To install the batteries: 1.
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CAUTION: 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet loca- tions. 3. Never touch un-insulated telephone wires or terminals unless the incoming telephone line has been disconnected at the network interface.
TWO LINE COUPLER COUNTER TOP/DESK TOP INSTALLATION 1. For lines 1 and 2, plug the telephone line cord (provided with the telephone) into the L1/L2 jack as indicated on the rear base of the telephone. 2. For lines 3 and 4, plug the other telephone line cord (provided with the telephone) into the L3/L4 jack as indicated on the rear base of the telephone.
Desk Top Angle WALL MOUNTING The telephone may be installed on the studs of a standard wall phone plate or onto two screws (not included) fastened into the wall. When installing screws, use wall anchors (not included) to insure that the screws are secure..
14. To connect telephone lines 3 and 4, plug the telephone line cord into the L3/L4 jack. 15. Thread the L1/L2 telephone line cord through the slot on the backside of the phone. The L3/L4 telephone line cord should pass beside the wall mount bracket, exiting at the bottom of the bracket.
TELEPHONE OPERATIONS SETUP LIST OF SYSTEM DEFAULTS The default telephone setup is as follows: Function Tone/Pulse Mode Headset Extension Number Ringer Line Connection Speaker Volume Handset Volume Headset Volume Ringer Volume Speed Dial Area Code Calendar Caller ID Log You may clear all programmed data and all the parameters will revert to the above default values. To do this: 1.
NOTE: The programmable speed dial keys double in function as Direct, Station to Station (DSS) keys. The upper most left key is extension (Station) 11, the next key to the right is extension 12, etc. When using the features intercom (ICM) and page, extensions may be dialed by pressing these keys even after each key has also been programmed as a speed dial number.
2. Press [5]. 3. Press a digit X where X is for line numbers 1-4. 4. Press [0], [1] for ON, or [0], [0] for OFF. 5. Press [MUTE]. 6. A short ring will be heard to signal successful programming. PROGRAMMING RINGER ON/OFF The ringer may be turned OFF and ON for incoming calls on a line-by-line basis.
[SHIFT] LED turns off) and the extension is returned to first group dialing. USING LAST NUMBER REDIAL The telephone automatically stores the last phone number dialed. To automatically re-dial that number: 1. Press the [REDIAL] key. 2. The extension will pick up an available outside line, and dial the last number dialed automatically.
USING AUTO REDIAL If the phone number dialed is busy or not answered, the phone can automatically redial the number approximately every 60 seconds up to 10 times. 1. Press an available [LINE] key [LINE1, LINE2, LINE3, or LINE4] 2. Press [REDIAL]. The [REDIAL] LED will flash and the [MUTE] key will be lit, indicating the phone is in Auto Redial mode.
A headset has been included for your convenience to provide optional hands-free operation. 1. To use the headset, you must ENABLE it. The default value is DISABLE. 2. Once headset operation mode is enabled, your telephone unit won’t detect the status of the hook switch (under the handset).
MAKING AN OUTGOING CALL USING THE HEADSET 1. The [SPKR] LED will flash to indicate the phone is in headset mode. 2. Press the [SPKR] key. An available line is automatically selected. 3. Dial the desired number, using standard dial pad, speed dial or redial keys. ANSWERING AN INCOMING CALL 1.
The Intercom function allows extension-to-extension conversations (phones must be connected to [LINE 1]). That means you can speak with another party without having to dial seven digits (using an outside line). As you direct an intercom call to an extension that extension will ring and display a flashing ICM LED. DIRECT STATION SELECT (DSS) KEYS The phone system is preprogrammed so that with the touch of a button, you can dial any of the extensions 11–22.
7. If the called number is set on Do Not Disturb [DND], you will hear an ICM busy tone. The called party will not hear anything, but that extension’s ICM LED will flash. ANSWERING AN INTERCOM CALL Answering an Intercom Call with the Handset 1.
Paging differs from Intercom calling in that the party called does not have to answer the phone in order to hear your message. This permits the caller to broadcast message to one or all other phone exten- sions. PAGING A SPECIFIC EXTENSION (INDIVIDUAL PAGE) 1.
This feature requires Caller ID subscription from the local telephone company. If you have multiple phone lines, you need to subscribe to Caller ID service on each line (defined as each different phone number) in order for Caller ID to display on those lines.
Setting the Caller ID Local Area Code 1. Press [STORE] key. 2. Press [7], [1]. 3. Key in 1 to 5 digits as the area code. 4. Press [MUTE]. 5. A short ring will be heard to signal successful programming. NOTE: Remember to delete any local phone numbers that have been stored with their area code prior to the area code programming.
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Erasing Caller ID Records In order to delete a specific Caller ID record in the log: 1. Using the [<] or [>] key, find the particular record you would like to delete.. 2. Press the [ERASE] key. The LCD display will indicate that the record has been deleted. 3.
2. Press the [MUTE] key again to restore the sound to the other party. The [MUTE] LED will turn off. TONE If you have PULSE telephone service, you may find it necessary to dial a number in TONE because some specialized communication services require signaling. Your phone has the ability to change from PULSE to TONE dialing touch-tone.
1. To activate the DND function, press the [DND] key. 2. To cancel DND, press the [DND] key again. USING THE CALL TIMER You can time the length of a phone call. The timer automatically begins ticking as soon as the handset/ headset/speakerphone are connected to an outside line.
SPEED DIALING There are a total of 24 memory locations located in two groups, in which you can store your Speed Dial numbers. Each memory location can store up to 24 digits, including PAUSE, FLASH, PULSE and TONE. Storing Numbers into the First Speed Dial Group 1.
This function requires voice mail subscription from the local telephone company. Furthermore, this indicator light is only compatible with voice mail signaling called “FSK”. Check with your local telephone company to see if it can provide “FSK voice mail”.
ACCESSING YOUR VOICE MAIL 1. Dial the number for your voice messaging service. This number will be provided by your local telephone company when you subscribe to the service. 2. Enter your password. 3. Continue as instructed by your local telephone company.
1. Keep the IBM-412/CID away from heat as high temperatures can shorten the life of the electrical components and distort or melt its plastic parts. 2. The IBM-412/CID should be kept free of dust and moisture. If it gets wet, wipe it dry immediately. Liquids can contain minerals that can corrode electronic circuits.
• the appropriate line, every [LINE 2] is connected to the appropriate line, and so on.) Remove all RFI filters from the system wiring. You may also need to contact your local telephone • company to have any RFI filter removed from the company side of the connection.
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Check to make sure the phone lines for all extensions are set up consistently, meaning that all • phones are properly wired for [LINE 1], 2, 3 and 4. Review “Connecting Your Telephone Lines” section. The caller’s name and/or phone number does not appear on the display.
IBM-412/CID at its discretion as follows: At no cost to the original purchaser except shipping charges, within 90 days of the date of purchase. From 91 days to 365 days, you may return the IBM-412/CID to Aastra Telecom Inc. at the following ad- dress: 155 Snow Blvd., Concord, Ontario, Canada L4K 4N9, 1-800-288-1683.
WALL MOUNTING TEMPLATE PLACE THIS TEMPLATE ON THE WALL. THE LOCATION OF THE SCREWS IS INDICATED BY THE CENTERS OF THE CROSSED LINES. FASTEN THE SCREWS LEAVING 3/16" OF THE SCREW EXTENDING FROM THE WALL Remove This Page to Mark Wall...