Table of contents Chapter 1: Printer overview .............. 7 Chapter 2: Using the operator panel ..........8 Understanding the operator panel ................ 8 Using the operator panel buttons ................. 9 Using the operator panel to change printer settings .......... 10 Printing the menu settings page .................
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Choosing prepunched paper ................20 Choosing paper ....................21 Choosing envelopes ................... 21 Choosing labels ....................22 Choosing card stock ................... 23 Choosing transparencies ................... 23 Chapter 7: Print material specifications ........24 Chapter 8: Loading print material ..........28 Chapter 9: Loading a paper tray ............
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Chapter 20: Resetting the maintenance counter ......51 Chapter 21: Ordering supplies ............52 Maintenance kit .................... 52 Print cartridges ..................... 52 Label fuser cleaner ..................52 Charge roll ....................52 Transfer roll ....................52 Fuser assembly ................... 52 Chapter 22: Storing supplies ............53 Chapter 23: Checking an unresponsive printer ......
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Chapter 28: Solving option problems ........... 77 Chapter 29: Solving network printing problems ......79 Chapter 30: Resolving other problems and questions ....80 Chapter 31: Understanding printer messages ......81 Chapter 32: Using printer menus ..........113 Chapter 33: Finishing Menu ............116 Chapter 34: Infrared Menu ............
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Chapter 48: Removing options ............ 178 Chapter 49: Removing the envelope feeder ....... 179 Chapter 50: Removing a paper tray or duplex unit ....181 Chapter 51: Removing printer or flash memory ......183 Chapter 52: Removing an option card ........184 Chapter 53: Understanding fonts ..........
Printer overview The following illustrations show a standard network model configuration and a fully configured printer. If you have attached paper handling options to your printer, it may look more like the fully configured model. For information on other possible configurations, refer to the Setup Guide. Standard network Fully configured model configuration...
Using the operator panel This section contains information about understanding the operator panel, changing printer settings, and understanding operator panel menus. You can change most printer settings from your software application or printer driver. Settings you change from the application or printer driver apply only to the job you are preparing to send to the printer.
Using the operator panel buttons Use the five operator panel buttons to open a menu, scroll through a list of values, change printer settings, and respond to printer messages. The numbers 1 through 6 appear beside the operator panel buttons; these numbers are used to enter Using the personal identification numbers (PIN) for Print and Hold jobs.
Using the operator panel to change printer settings From the operator panel, you can select menu items and associated values to print your jobs successfully. You can also use the operator panel to alter the setup and operating environment of the Using printer menus printer.
Printing the menu settings page Complete the following steps to print a list of the current user default settings and installed printer options: Make sure the printer power is on and the Ready message appears. Press until you see Utilities Menu and then press Menu Select Press...
Using the Print and Hold function When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to print.
Accessing held jobs from the operator panel To access held jobs from the operator panel: – If the printer is Busy, press and the Job Menu appears. Menu – If the printer is Ready, continue to step 2. Press until you see Held Jobs or Confidential Job on the operator panel display, Menu depending on the type of job you want to access.
Repeat Print If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory.
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Use the buttons on the operator panel to enter the four-digit PIN associated with your confidential job. The numbers next to the button names identify which button to press for each digit (1–6). As you enter the PIN, asterisks are displayed on the operator panel to ensure confidentiality. Enter PIN =**** Menu...
Canceling a print job To cancel a print job: Press . Job Menu appears on the first line of the display and Cancel Job appears on the Menu second line. Note: Job Menu is the only available menu item when the printer is in the Busy state. Press Select Canceling Job briefly appears in the display.
Printing folio and statement size paper Folio and statement sizes are not available in the Paper Size menu until Size Sensing is turned off. To turn off Size Sensing: Press and hold the buttons while you turn the printer on. Select Return Release the buttons when Performing Self Test appears.
Choosing print material The print quality and feed reliability of your printer and options can vary with the type and size of print material you use. This section provides guidelines for each type of print material. Always print samples on the print material you are considering before buying large quantities. Click a topic for more information: •...
Smoothness The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding problems. Smoothness needs to be between 100 and 300 Sheffield points; however, smoothness between 100 and 250 Sheffield points produces the best print quality.
• Coated papers (erasable bond) • Multiple-part forms or documents • Preprinted papers that require a registration (the precise print location on the page) greater than ±0.09 in., such as optical character recognition (OCR) forms In some cases, you can adjust registration with your software application to successfully print on these forms.
• Prepunched paper can include more paper dust than standard paper. Your printer may require more frequent cleaning and feed reliability may not be as good as that of standard paper. • Weight guidelines for prepunched paper are the same as for non punched paper. Choosing paper Proper paper loading helps prevent paper jams and ensures trouble-free printing.
• A combination of high humidity (over 60%) and the high printing temperatures may seal the envelopes. • Be sure to select Env Feeder or MP Feeder as the paper source in the Paper Menu and set the correct envelope size. The laser printing process heats envelopes to a temperature of 205°C (401°...
After continuously printing approximately 10,000 page sides of labels (or each time you replace the print cartridge), complete the following steps to maintain printer feeding reliability: Print five sheets of paper. Wait approximately five seconds. Print five more sheets of paper. Choosing card stock Card stock is single-ply and has many properties.
Print material specifications The following tables provide information on standard and optional paper sources for your printer model, including the paper sizes you can select from the Paper Size menu and supported weights. Note: If you use a paper size not listed, select the next larger size. Paper size Dimensions 210 x 297 mm...
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Paper size Dimensions Universal 139.7 x 210 mm to 215.9 x 355.6 mm (5.5 x 8.27 in. to 8.5 x 14 in.) 69.85 x 127 mm to 229 x 355.6 mm (2.75 x 5 in. to 9.01 x 14 in.) 148 x 182 mm to 215.9 x 355.6 mm (5.83 x 7.17 in.
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Print material Paper Card stock Transparencies Vinyl labels Paper labels Polyester labels Dual-web labels Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. The label fuser cleaner is included with a special label cartridge for label applications. See Ordering supplies for more information on obtaining a label fuser cleaner.
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Print material weight Integrated tray and Multipurpose feeder optional and optional Envelope Print material Type 500-sheet drawer 250-sheet drawer feeder 180 g/m 163 g/m Labels—upper limit Paper (48 lb bond) (43 lb bond) 180 g/m 163 g/m Dual-web paper (48 lb bond) (43 lb bond) 220 g/m 220 g/m...
Loading print material This section provides information about loading the various input options. Proper paper loading helps prevent paper jams and ensure trouble-free printing. Before loading paper, you need to know the recommended print side of the paper you’re using. This information is usually indicated on the paper package.
Loading a paper tray Complete these instructions to load print materials into any of the standard or optional trays. Remove the paper tray. Pull the width guide tab and slide the width guide to the far right side of the tray. Squeeze the length guide lever and slide the length guide to the correct position for the size paper you are loading.
Reinstall the tray. Loading letterhead For simplex (single-sided) printing on letterhead, place the printed side face down as shown. For duplex printing on letterhead, place the printed side face up as shown. Note: The Paper Loading menu item lets you print simplex (single-sided) jobs on letterhead (or other preprinted media) that has been loaded specifically for duplex printing.
Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of paper, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead, colored paper, or other special paper. Keep in mind the following capacities, paper dimensions, and operating tips when loading the multipurpose feeder.
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• Do not place objects on the multipurpose feeder. Also, avoid pressing down or applying excessive force on it. • Do not remove any paper tray while a job is printing from the multipurpose feeder or Busy is displayed on the operator panel. Doing so may cause a paper jam. Note: The multipurpose feeder may be used with the optional envelope feeder installed.
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Pull out the metal bar in the recessed area on the multipurpose feeder far enough to accommodate the paper you will be using. Slide the paper width guide to the far right. Prepare the print material for loading. – Flex paper or fan envelopes back and forth. Do not fold or crease the paper. Straighten the edges on a level surface.
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– Hold transparencies by the edges and avoid touching the print side. Fan the stack of transparencies to prevent jams. Be careful not to scratch or leave fingerprints on the transparencies. Use the stack height limiter as a guide for stack height when loading print materials. Stack height limiter Load one type of print material in the multipurpose feeder.
Loading paper and transparencies Load paper with the left edge of the stack against the stack height limiter and with the recommended print side face up. Continue with step Loading envelopes Load envelopes flap side down with the stamp area and flap on the left side. The end of the envelope with the stamp area enters the multipurpose feeder first.
Loading letterhead Load letterhead according to the options installed on the printer. Click the topic that describes your printer configuration. • Without a duplex unit • With a duplex unit Without a duplex unit Load letterhead paper for single-sided printing with the logo face up. The end of the sheet with the logo should enter the printer first.
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Continue with step Note: The Paper Loading menu item in the Paper Menu lets you print simplex (single- sided) jobs on letterhead (or other preprinted media) that has been loaded specifically for duplex printing. For more information, see Paper Loading. Gently slide the print material into the multipurpose feeder as far as it will go.
Closing the multipurpose feeder Remove print material from the multipurpose feeder. Push the metal bar straight back to collapse the multipurpose feeder to its short-length position. Close the multipurpose feeder door. Argecy Computer Corporation 248-324-1800...
Loading the envelope feeder Gently adjust the envelope support for the size you are loading: – Fully closed (pushed in toward the printer) for short envelopes – Extended to the middle position for medium-length envelopes – Fully open (extended to its full length) for long envelopes Do not place objects on the envelope feeder.
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Slide the envelope edge guide to the far right. Flex a stack of envelopes back and forth and then straighten the edges on a level surface. Press down the corners to flatten them. Fan the envelopes. This prevents the edges of the envelopes from sticking together and helps them feed properly.
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Load the stack of envelopes flap side down with the stamp area and the flap on the left. The end of the envelopes with the stamp area enters the envelope feeder first. Let the envelopes at the bottom of the stack slide into the envelope feeder slightly more than the ones at the top of the stack.
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Lower the envelope weight to the stack. Select the paper source, size, and type from your software application. Select the paper size and type from printer operator panel: Make sure the Paper Size for the envelope feeder (Env Feeder Size) is set to the correct envelope size you are loading.
Loading the 2000-sheet drawer For information on loading the 2000-sheet drawer, refer to the 2000-Sheet Drawer User’s Guide the Publications CD that came with your printer. Argecy Computer Corporation 248-324-1800...
Storing paper Properly storing paper helps ensure trouble-free printing. Use the following guidelines: • For best results, store paper in an environment where the temperature is approximately 21 F) and the relative humidity is 40%. • Store cartons of paper on a pallet or shelf, rather than directly on the floor. •...
Tray linking Tray linking enables the automatic linking feature for trays when you use the same size and type of print material in multiple paper sources (trays). For example, let’s say you have loaded two optional trays with the same size print material and both are set to the same paper type.
Tips for avoiding paper jams By carefully selecting print materials and loading them properly, you can avoid most paper jams. If jams do occur, follow the steps outlined in Clearing paper jams. If jams occur frequently, make sure you follow these tips to avoid jams: •...
Replacing the print cartridge Order a new print cartridge when the Toner Low message first appears so you will have it when the current one no longer prints satisfactorily. See Ordering supplies for information on ordering print cartridges. Note: We do not recommend that you use print cartridges from a third party. Print quality and printer reliability cannot be guaranteed if you do.
Replacing the charge roll Ordering supplies Order a new charge roll kit when toner fog or background shading appears. See information on ordering a charge roll. Complete the following steps to replace the charge roll. Refer to the documentation that comes with the charge roll for detailed installation information.
Replacing the transfer roll Ordering Order a new transfer roll when light print, toner fog, or background shading appears. See supplies for information on ordering a transfer roll. Complete the following steps to replace the transfer roll. Refer to the documentation that comes with the transfer roll for detailed installation information.
Replacing the fuser assembly Ordering supplies Order a new fuser assembly when toner fog or background shading appears. See for information on ordering a fuser assembly. CAUTION: The fuser assembly should only be replaced by a service technician. Argecy Computer Corporation 248-324-1800...
Resetting the maintenance counter maintenance kit, reset the maintenance counter: After replacing all the items in the Press and hold the buttons while you turn the printer on. Select Return Release the buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of the display.
Ordering supplies Maintenance kit 80 Scheduled Maintenance appears on the display after 250,000 pages have printed to let you know it is time to replace printer maintenance items. Order a maintenance kit when 80 Scheduled Maintenance first appears on the display. The maintenance kit contains all the items necessary to replace the fuser assembly, the charge roll, and the transfer roll.
Storing supplies Store supplies in their original packaging until you are ready to install them. Do not store supplies in: • Temperatures greater than 43° C (110° F) • An environment with extreme changes in humidity or temperature • Direct sunlight •...
Checking an unresponsive printer When you have a problem, first make sure that: • The printer power cord is plugged into the printer and a properly grounded electrical outlet. • The printer power switch is on. • The electrical outlet is not turned off by any switch or breaker. •...
Clearing paper jams By carefully selecting print materials and loading them properly, you can avoid most paper jams. (See the suggestions in Tips for avoiding paper jams.) If paper jams do occur, follow the steps in this section. To resolve the paper jam messages, you must clear all paper from the paper path. Press to resume printing.
Accessing paper jam areas You open doors and covers and remove paper trays to access paper jam areas. If your printer has a multipurpose feeder, it is visible when the lower front door is opened. The illustration shows the location of paper sources and possible paper jam areas. Upper front door Printer rear door Envelope feeder...
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While grasping the print cartridge by the hand grip, pull the print cartridge up toward the upper front door, and then pull it straight out toward you. Lay it aside on a sheet of paper. Pull the paper up and toward you and to the right. Note: If the paper does not move when you pull, stop pulling.
202 Paper Jam Open Rear Door Jams that cause a 202 Paper Jam message require opening the printer rear door. Note: To resolve the message, you must clear all paper from the paper path. For instructions on clearing the jam, click the area where the jam occurred: •...
– If the end of the paper is visible, pull the paper straight out. If the paper does not move immediately when you pull, stop pulling. Remove the print Replacing the print cartridge cartridge, and then pull the paper out. See for more information.
If the paper does not move immediately when you pull, stop pulling. Open the upper front door and pull the paper out. 230 Paper Jam Check Duplex Jams that cause a 230 Paper Jam message require opening the duplex front access cover. Note: To resolve the message, you must clear all paper from the paper path.
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Pull the paper up and out toward you: Pull down and out if the paper is in this position. Close the duplex rear door. Make sure it snaps into place. Locate the recessed areas on each side of the duplex front access cover. Argecy Computer Corporation 248-324-1800...
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Slowly pull the duplex front access cover straight out. If the edge of the paper is visible, pull the paper straight up and out. If the paper is not visible, continue with step 9. Otherwise, close the duplex front access cover. Slide out the integrated tray.
24x Paper Jam Check Tray x Jams in four areas result in a 24x Paper Jam message, where x represents the tray number where the jam has occurred. Note: To resolve the message, you must clear all paper from the paper path. For instructions on clearing the jam, click the area where the jam occurred: •...
– If you do not see either end of the print material, see Between three trays to remove the jam. Slide the paper tray back into the support unit. Between three trays This type of jam may occur if you are using legal-size paper in the trays or if you have a 250-sheet drawer installed with other optional drawers.
Between a tray, the duplex unit, and the integrated tray Pull the paper tray out of the support unit. If only a short piece of the paper is visible, do not pull down to remove the paper. Slowly pull the duplex front access cover straight out from the duplex unit. Argecy Computer Corporation 248-324-1800...
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Pull the integrated tray out of the printer. If you see the edge of the paper in the integrated tray: Pull the paper down and out. Slide the tray all the way into the printer. Slide the duplex front access cover back into the duplex unit. Make sure it snaps into place.
Reinstall the print cartridge. Align the slides on the print cartridge with the slots on the print cartridge cradle. Use the colored arrows inside the printer for placement. Guide the print cartridge down as it snaps into place. Close the printer upper and lower front doors. Slide the paper tray all the way into the printer.
250 Paper Jam Check MP Feeder Slowly pull the jammed print material straight out of the multipurpose feeder. Note: To resolve the message, you must clear all paper from the paper path. 260 Paper Jam Check Env Feeder Envelope jams may occur in two areas. Note: To resolve the message, you must clear all paper from the paper path.
Slowly pull the jammed envelope straight out toward you. Replace the stack of envelopes in the envelope feeder. Adjust the envelope edge guide. Lower the envelope weight to the stack. Note: If envelope jams continue to occur, repeat these steps and feed a single envelope between steps 4 and 5.
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Pull the envelope feeder up slightly and straight out of the printer. Set it aside. Pull the envelope straight out of the printer. Note: You may have to remove the print cartridge to get the envelope out. See Replacing the print cartridge for instructions.
Solving display problems If the suggested corrective action does not fix the problem, call your service representative. Problem Action Operator panel displays only • Turn the printer off, wait about 10 seconds, and turn the printer on. diamonds or is blank. •...
Solving printing problems If the suggested corrective action does not fix the problem, call your service representative. Problem Action Job did not print or incorrect Make sure Ready appears on the operator panel before you send a job to characters printed. print.
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Problem Action Print material misfeeds or Make sure the paper width and length guides on the paper sources are multiple feeds occur adjusted correctly. (continued). Do not overfill the paper sources. Do not force print material into the multipurpose feeder when you load it; otherwise, it may skew or buckle.
Solving print quality problems If the suggested corrective action does not fix the problem, call your service representative. Problem Action Print is too light. • The toner may be low. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. With the cartridge arrows pointing downward, shake the print cartridge back and forth.
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Problem Action Toner fog or background • Check the print cartridge to make sure it is installed correctly. shading appears on the page. • Change the print cartridge. See Replacing the print cartridge for more details. • If the problem continues, change the charge roll. See Replacing the charge roll for more details.
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Problem Action Characters have jagged or • Change the Print Resolution setting in the Quality Menu to 600 dpi or 1200 uneven edges. dpi. • Turn PQET in the Quality Menu to On. • If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software application.
Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Make sure paper options are marked with a colored triangle, indicating they are compatible with your printer. • Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer, and check the connection between the option and printer.
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Options Action Infrared adapter If infrared communication stops or does not occur, make sure: • The distance between the two infrared ports is 1 m (39 in.) or less. If communication does not occur between ports, move the ports closer together. •...
Solving network printing problems If a job did not print or incorrect characters printed, verify that the internal print server or external print server is set up properly and the network cable is connected. Note: Refer to the drivers CD for more details. For Novell users: •...
Resolving other problems and questions Problem Action I need to get updated printer Refer to the drivers CD that came with your printer which contains printer drivers drivers or utilities. and utilities. I need to attach a serial cable If you have installed an optional interface card in your printer, refer to the to the printer.
Understanding printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages. Enter PIN: =___ Menu...
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Insert Tray <x> Printing Menu Settings Activating Menu Changes Install <device> Prog Engine Code or Cancel Job Prog System Code Invalid Network <x> Code Program Flash Busy Invalid Standard Programming Disk Network Code Canceling Job Queuing and Deleting Jobs Check <device> Connection Queuing Jobs Clearing Job Accounting Stat...
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54 Parallel Error 54 Parallel Option <x> Error 54 Std Network Software Error 54 Std Par ENA Connection Lost 56 Parallel Port <x> Disabled 56 Std Parallel 2<xx> Paper Jam Port Disabled 56 Serial Port <x> Disabled 31 Defective Print Cartridge 58 Too Many Disks Installed 32 Unsupported 58 Too Many Flash Options...
Activating Menu Changes What this message means: The printer is activating changes made to the printer settings. What you can do: Wait for the message to clear. Busy What this message means: The printer is busy receiving, processing, or printing data. What you can do: •...
Check <device> Connection What this message means: The specified device is either not fully connected to the printer or is experiencing a hardware failure. What you can do: • Reestablish communication by removing the specified device and reattaching it to the printer. •...
Defragmenting What this message means: The printer is defragmenting the flash memory to reclaim storage space occupied by deleted resources. What you can do: Wait for the message to clear. No button actions are possible while this message is displayed. Do not turn the printer off while this message is displayed.
Disabling Menus What this message means: The printer is responding to a request to disable the menus. What you can do: Wait for the message to clear. Note: While the menus are disabled, you cannot change the printer settings from the operator panel.
Disk Recovery What this message means: The printer is attempting to recover the hard disk after finding errors on it. The disk recovery takes place in five phases. The second line on the display shows the percent complete of the current phase.
Flushing Buffer What this message means: The printer is flushing corrupted print data and discarding the current print job. What you can do: Wait for the message to clear. Formatting Disk What this message means: The printer is formatting the hard disk. Since formatting the disk may take longer in some cases, the second line shows the percent complete.
Held Jobs may be lost. What this message means: The printer memory is too full to continue processing print jobs. What you can do: • Press to clear the message and continue printing. The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job.
Install <device> or Cancel Job What this message means: The printer is requesting that a specified device be installed so it can print a job. What you can do: • Turn the printer off, install the specified device, and restart the printer. •...
Load Manual What this message means: A request for a manual feed job has been sent to the printer. The printer is ready for insertion of a single sheet into the manual feed slot. What you can do: • Load a sheet of the paper specified on the second line of the display in the multipurpose feeder.
Menus Disabled What this message means: The printer menus are disabled. You cannot change the printer settings from the operator panel. What you can do: You can still open the Job Menu to cancel a job that is printing or to select a confidential job or a held job that you want to print.
No Jobs Found. Retry? What this message means: The four-digit personal identification number (PIN) you entered is not associated with any confidential print job. What you can do: • Press to enter another PIN. • Press to clear the PIN entry prompt. Stop Not Ready What this message means:...
Power Saver What this message means: The printer is ready to receive and process data. It is reducing its electricity consumption while idle. If the printer remains inactive for the period of time specified in the Power Saver menu item, the Power Saver message replaces the Ready message. What you can do: •...
Printing Font List What this message means: The printer is processing or printing a list of all available fonts for the specified printer language. What you can do: Wait for the message to clear. Printing Job Accounting Stat What this message means: The printer is processing or printing all job accounting statistics stored on the hard disk.
Prog System Code What this message means: The printer is programming new system code. What you can do: Wait for the message to clear and the printer to reset. Do not turn the printer off while this message is displayed. ARNING Program Flash What this message means:...
Queuing Jobs What this message means: The printer is sending one or more held jobs to print. What you can do: Wait for the message to clear. Ready What this message means: The printer is ready to receive and process print jobs. What you can do: Send a job to print.
Reattach <device> What this message means: The specified device is either not fully connected to the printer or is experiencing a hardware failure. What you can do: • Reestablish communication by removing the specified device and reattaching it to the printer. •...
Resetting Maint Cnt Value What this message means: The printer is resetting the counter that tracks wear on the fuser. What you can do: Wait for the message to clear. Restoring Factory Defaults What this message means: The printer is restoring the factory default printer settings. When factory default settings are restored: •...
Toner Low What this message means: The print cartridge is low on toner. What you can do: • To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. With the cartridge arrows pointing downward, shake the print cartridge back and forth. Reinstall the cartridge and then press •...
USB <x> What this message means: The printer is processing data through the specified USB port. Waiting What this message means: The printer has received a page of data to print but is waiting for an End of Job command, a Form Feed command, or additional data.
32 Unsupported Print Cartridge What this message means: An unsupported print cartridge is installed. What you can do: Remove the print cartridge and install a supported one. See also: Replacing the print cartridge 34 Short Paper What this message means: The printer has determined that the length of the paper in the source specified on the second line of the display is too short to print the formatted data.
35 Res Save Off Deficient Memory What this message means: The printer lacks the memory needed to enable Resource Save. This message usually indicates too much memory is allocated for one or more of the printer link buffers. What you can do: •...
37 Insufficient Memory What this message means: The printer memory is full and cannot continue processing current print jobs. What you can do: • Press to clear the message and continue the current print job. The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job.
39 Complex Page What this message means: The page may not print correctly because the print information on the page is too complex. What you can do: • Press to clear the message and continue printing the job. The job may not print correctly. •...
53 Unformatted Flash What this message means: The printer detects unformatted flash memory. What you can do: • Press to clear the message and continue printing. You must format the flash memory before you can store any resources on it. •...
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54 Std Par ENA 54 Par <x> ENA Connection Lost Connection Lost What this message means: The printer has lost the connection to an external print server (also called an external network adapter or ENA). What you can do: • Make sure the cable connecting the ENA and the printer is securely attached.
56 Serial Port <x> Disabled What this message means: Data has been sent to the printer through a serial port, but the serial port is disabled. What you can do: • Press to clear the message. The printer discards any data received through the serial port. •...
58 Too Many Trays Attached What this message means: Too many drawers with matching trays are installed on the printer. What you can do: Turn off and unplug the printer. Remove the additional drawers. Plug in the printer and turn it 59 Incompatible <device>...
63 Unformatted Disk What this message means: The printer detects an unformatted hard disk. What you can do: • Press to clear the message and continue printing. • Format the disk before performing any disk operations. To format the disk, select Format Disk from the Utilities Menu.
81 Engine Code CRC Failure What this message means: Microcode in the engine flash code module has failed a system check. What you can do: Press to clear the message and discard the code. Retransmit the microcode data from the host computer.
Using printer menus Select a menu from the following list for more information. Or, click a letter in the index at the bottom of the page to find a specific menu item that starts with that letter. Click here for a one-page overview of all the menus and their menu items. •...
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Font Priority LocalTalk Menu A4 Width Font Source LocalTalk Name Advanced Status Format Disk LocalTalk Port Alarm Control Format Flash LocalTalk Zone Auto Continue Auto CR after LF MAC Binary PS Network Menu Auto LF after CR Held Jobs USB Menu Hex Trace Max Baud Rate Baud...
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Paper Texture PS SmartSwitch USB Menu Parallel Menu Paper Type Utilities Menu Serial Menu Paper Weight Network Menu Infrared Menu Parallel Buffer LocalTalk Menu Parallel Menu USB Menu Wait Timeout Parallel Mode 1 Window Size Parallel Mode 2 Quality Menu Parity PCL SmartSwitch Reset Printer...
Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Select a menu item for more details: • Blank Pages • Multipage Order • Collation • Multipage Print • Copies • Multipage View • Duplex •...
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Collation Purpose: To keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job. Values: Off* Prints each page of a job the number of times specified by the Copies menu item. For example, if you set Copies to 2 and send three pages to print, the printer prints page 1, page 1, page 2, page 2, page 3, page 3.
Duplex Bind Purpose: To define the way duplexed pages would be bound, and how the printing on the back of the sheet (even-numbered pages) is oriented in relation to the printing on the front (odd-numbered pages). Values: Long Edge* Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation).
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Multipage Order Purpose: To determine the positioning of multiple page images when using Multipage Print. The positioning depends on the number of images and whether the images are portrait or landscape in orientation. Values: Horizontal* Vertical Rev Horizontal Rev Vertical See also: Multipage Print Multipage Print...
Multipage View Purpose: To determine the orientation of a multipage sheet. Values: Auto* Lets the printer choose between portrait and landscape orientation. Long Edge Sets the long edge of the paper as the top of the page (landscape). Short Edge Sets the short edge of the paper as the top of the page (portrait).
Separator Source Purpose: To specify the paper source that holds separator sheets. Values: Tray <x> (Tray 1*) Selects separator sheets from the specified tray. MP Feeder Selects separator sheets from the multipurpose feeder. (You must also set Configure MP to Cassette.) Env Feeder Inserts envelopes as separator sheets.
Infrared Menu Use the Infrared Menu to change printer settings affecting jobs sent to the printer through an infrared port. Select a menu item for more details: • Infrared Buffer • PCL SmartSwitch • Infrared Port • PS SmartSwitch • Job Buffering •...
Infrared Port Purpose: To activate the infrared port. Values: Disabled* Disables the infrared port and all other menu items in the Infrared Menu. IR Option <x> Activates the specified infrared port. Job Buffering Purpose: To temporarily store jobs on the printer hard disk before printing. Values: Off* Does not buffer print jobs to the hard disk.
NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing.
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PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the infrared port requires it, regardless of the default printer language. Values: Printer examines data on the infrared interface and selects PostScript emulation if the data indicates that is the required printer language.
Window Size Purpose: To specify the maximum number of infrared frames the printer can receive before sending an acknowledgment to the host computer. Values: Auto* Printer sets the Window Size value during a power-on reset to maximize link performance (recommended). User sets the Window Size to one frame (1).
Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex Trace mode. Press to open the Job Menu. Menu Select a menu item for more details: •...
Confidential Job Purpose: To print confidential jobs stored in printer memory. (When the confidential job prints, it is automatically deleted from printer memory.) Select the user name associated with your confidential job. Enter the Personal Identification Number (PIN) associated with your Confidential Job: Enter PIN Use the operator panel buttons to enter the PIN associated with your confidential job.
Print Buffer Purpose: To print any data stored in the print buffer. Note: Print Buffer is only available when you enter the Job Menu while Waiting is displayed. The Waiting state occurs if an incomplete job is sent to the printer or an ASCII job, such as a print screen command, is printing.
LocalTalk Menu Use the LocalTalk Menu to change printer settings affecting jobs sent to the printer through a LocalTalk port. Select a menu item for more details: • Job Buffering • LocalTalk Zone • LocalTalk Addr • NPA Hosts • LocalTalk Buffer •...
LocalTalk Buffer Purpose: To configure the size of the LocalTalk input buffer. Values: Disabled Disables the LocalTalk port. Auto* Printer automatically calculates LocalTalk Buffer size (recommended). 6K to maximum User specifies the LocalTalk Buffer size. The maximum size depends on the size allowed amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
NPA Hosts Purpose: To specify the maximum number of NPA hosts that can register for NPA alerts. Values: 1...10 (2*) Note: Changing this menu item automatically resets the printer. NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol.
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PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the LocalTalk port requires it, regardless of the default printer language. Values: Printer examines data on the LocalTalk interface and selects PostScript emulation if the data indicates that is the required printer language.
Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt <x>). Select a menu item for more details: • Job Buffering • MAC Binary PS •...
MAC Binary PS Purpose: To configure the printer to process Macintosh binary PostScript print jobs. Values: Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. Note: This setting often causes Windows print jobs to fail. Printer filters PostScript print jobs using standard protocol.
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NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing.
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PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the network port requires it, regardless of the default printer language. Values: Printer examines data on the network interface connection and selects PostScript emulation if the data indicates that is the required printer language.
Paper Menu Use the Paper Menu to define the paper loaded in each paper tray and the default paper source. Select a menu item for more details: • Configure MP • Paper Texture • Custom Types • Paper Type • Envelope Enhance •...
Custom Types Purpose: To specify the kind of paper associated with each of the Custom Types available in the Paper Type menu item. Values (for Custom Type <x>, where <x> represents 1 through 6): Paper* Cotton Paper Card Stock Labels Transparency Envelope Note: If a user-defined name is available, it is displayed instead of Custom Type <x>.
Paper Loading Purpose: To properly handle preprinted paper loaded in a tray, whether the job is a duplexed job or a single- sided job. Values: Select a paper type: Card Stock Load Colored Loading Ltrhead Loading Bond Loading Labels Loading Custom <x>...
Paper Size Purpose: To identify the default paper size for each paper source. For trays with automatic size sensing, only the value detected by the hardware is displayed. Values: Select a paper source: Tray <x> Size Env Feeder Size MP Feeder Size Manual Pap Size Manual Env Size Select a value (*denotes country-specific values):...
Paper Texture Purpose: To identify the texture of the paper loaded in a specific source and to ensure that characters print clearly. Values: Select a paper type: Plain Texture Preprint Texture Labels Texture Ltrhead Texture Card Stock Text Colored Texture Bond Texture Trnsprncy Text Custom <x>...
Paper Type Purpose: To identify the type of paper installed in each paper source. Values: Select a paper source: Tray <x> Type Env Feeder Type MP Feeder Type Manual Pap Type Manual Env Type Select a value: Plain Paper Labels Preprinted Envelope Card Stock...
Paper Weight Purpose: To identify the relative weight of the paper loaded in a specific source and ensure that the toner adheres properly to the printed page. Values: Select a paper type: Plain Weight Preprint Weight Bond Weight Labels Weight Cardstock Weight Color Weight Envelope Weight...
Universal Setup Purpose: To determine the default size when the Paper Size setting for a tray or feeder is Universal. Values: First select a unit of measure (* denotes a country-specific factory default value): Inches* Millimeters* Then select the values: Portrait Width 3.00–14.17 in.
PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Select a menu item for more details: • A4 Width • Orientation • Auto CR after LF • Pitch •...
Auto CR after LF Purpose: To specify whether the printer automatically performs a carriage return after a line feed control command. Values: Off* Printer does not perform a carriage return after a line feed control command. Printer performs a carriage return after a line feed control command. Auto LF after CR Purpose: To specify whether the printer automatically performs a line feed after a carriage return control...
Font Source Purpose: To determine the set of fonts displayed in the Font Name menu item. Values: Resident* Displays all fonts resident in printer RAM when the printer ships from the factory. Download Displays all fonts downloaded to printer RAM. Flash Displays all fonts stored in flash memory.
Orientation Purpose: To determine how text and graphics are oriented on the page. Values: Portrait* Prints text and graphics parallel to the short edge of the paper. Landscape Prints text and graphics parallel to the long edge of the paper. Pitch Purpose: To specify the font pitch for scalable monospaced fonts.
Symbol Set Purpose: To choose a symbol set for a specified font name. Values: 10U PC-8* (country-specific) 12U PC-850* (country-specific) A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols used when printing with a selected font. Symbol sets support the different requirements for languages or specific applications, such as math symbols for scientific text.
Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Select a menu item for more details: • Advanced Status • Parallel Mode 1 •...
Honor Init Purpose: To determine whether the printer honors hardware initialization requests from the computer. The computer requests initialization by activating the INIT signal on the parallel interface. Many personal computers activate the INIT signal each time the computer is turned on and off. Values: Off* Printer does not honor hardware initialization requests from the computer.
Parallel Buffer Purpose: To configure the size of the parallel input buffer. Values: Disabled Disables the parallel port. Auto* Printer automatically calculates the Parallel Buffer size (recommended setting). 3K to maximum User specifies the Parallel Buffer size. The maximum size depends on the size allowed amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
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PCL SmartSwitch Purpose: To configure the printer so it automatically switches to PCL emulation when a print job received through the parallel port requires it, regardless of the default printer language. Values: Printer examines data on the parallel interface and selects PCL emulation if the data indicates that is the required printer language.
PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Select a menu item for more details: • Font Priority • Print PS Error Note: Values marked by an asterisk are the factory default settings. Font Priority Purpose: To establish the font search order.
Quality Menu Use the Quality Menu to change printer settings affecting the quality of printed characters and images. Select a menu item for more details: • PictureGrade • PQET • Print Resolution • Toner Darkness Note: Values marked by an asterisk are the factory default settings. PictureGrade Purpose: To improve the quality of grayscale printing at 300 and 600 dots per inch (dpi) in PostScript emulation.
Print Resolution Purpose: To define the number of dots printed per inch (dpi). The higher the value, the sharper the clarity of printed characters and graphics. Values: 300 dpi Offers a lower resolution printing option when memory is at a premium. 600 dpi* Produces high quality output for print jobs that are mostly text.
Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (Serial Opt <x> ). Select a menu item for more details: • Baud • PS SmartSwitch • Data Bits • Robust XON •...
Data Bits Purpose: To specify the number of data bits that are sent in each transmission frame. Values: Honor DSR Purpose: To determine whether the printer uses the Data Set Ready (DSR) signal. DSR is one of the handshaking signals for most serial interface cables. Values: Off* All data received by the serial port is treated as valid data.
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NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing.
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the serial port requires it, regardless of the default printer language. Values: Printer examines data on the serial interface and selects PostScript emulation if the data indicates that is the required printer language.
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RS-422 Polarity Purpose: To establish the behavior of the positive and negative signals when using RS-422 serial communication. Values: Normal* Uses default definition of one and zero. Reverse Reverses the definition of one and zero, thereby allowing a positive connection to a host’s negative terminal without changing the physical cable.
Serial Protocol Purpose: To select the hardware and software handshaking values for the serial interface. Values: DTR* Hardware handshaking. DTR/DSR Hardware handshaking. XON/XOFF Software handshaking. XON/XOFF/DTR Combined hardware and software handshaking. XONXOFF/DTRDSR Combined hardware and software handshaking. Argecy Computer Corporation 248-324-1800...
Setup Menu Use the Setup Menu to configure a variety of printer features. Select a menu item for more details: • Alarm Control • Power Saver • Auto Continue • Print Timeout • Display Language • Printer Language • Download Target •...
Auto Continue Purpose: To define the amount of time (in seconds) the printer waits after displaying an operator intervention error message before it resumes printing. Values: Disabled* Printer does not resume printing until someone clears the error message. 5...255 Printer waits the specified amount of time, and then automatically resumes printing. This timeout value also applies if the menus are displayed (and the printer is offline) for the specified period of time.
Jam Recovery Purpose: To establish whether the printer reprints jammed pages. Values: Printer reprints jammed pages. Printer does not reprint jammed pages. Auto* Printer reprints a jammed page unless the memory required to hold the page is needed for other printer tasks. Job Accounting Purpose: To store statistical information about your most recent print jobs on the hard disk.
Power Saver Purpose: To specify the amount of time (in minutes) the printer waits after a job is printed before it goes into a reduced power state. Values: 1...240 (60*) Specifies the amount of time after a print job before the printer goes into Power Saver mode.
Printer Language Purpose: To establish the default printer language used to communicate data from the computer to the printer. Values: PCL Emulation* PCL emulation, compatible with Hewlett-Packard printers. PS Emulation PostScript emulation, compatible with Adobe PostScript language. Note: Setting a printer language as the default does not prevent a software application from sending print jobs that use the other language.
Wait Timeout Purpose: To specify the amount of time (in seconds) the printer waits to receive additional bytes of data from the computer. When this timeout expires, the print job is canceled. Values: Disabled Disables Wait Timeout. 15...65535 (40*) Specifies the amount of time the printer waits for additional data before it cancels the job.
Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. Select a menu item for more details: •...
Factory Defaults Purpose: To return your printer settings to the factory default values. Values: Restore • All menu items are returned to the factory default values except: – Display Language. – All settings in the Parallel Menu, Serial Menu, Network Menu, Infrared Menu, LocalTalk Menu, and USB Menu.
Hex Trace Purpose: To help isolate the source of a print job problem. With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. To exit Hex Trace, turn the printer off or reset the printer from the Job Menu. Job Acct Stat Purpose: To print a listing of all job statistics stored on the hard disk, or to clear all statistics on the disk.
Print Menus Purpose: To print a listing of the current user default values, the installed options, the amount of installed printer memory, and the status of printer supplies. Print Net <x> Setup Purpose: To print information relating to the internal print server and the network settings defined by the Network <x>...
USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x>). Select a menu item for more details: • Job Buffering • MAC Binary PS • NPA Mode • PCL SmartSwitch •...
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MAC Binary PS Purpose: To configure the printer to process Macintosh binary PostScript print jobs. Values: Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. Note: This setting often causes Windows print jobs to fail. Printer filters PostScript print jobs using standard protocol.
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the USB port requires it, regardless of the default printer language. Values: Printer examines data on the USB interface and selects PostScript emulation if the data indicates that is the required printer language.
Disabling operator panel menus To disable the operator panel menus so that changes cannot be made to the printer default settings: Turn the printer off. Note: Disabling the operator panel menus does not prevent access to the Job Menu or to Print and Hold functionality.
Removing options Keep the following guidelines in mind when removing any options: • Remove all print material from any option before removing it from the printer. • To remove any input option, you must first remove the printer and any options installed above •...
Removing the envelope feeder Remove envelopes from the envelope feeder. Push the envelope support to the closed position. Open the printer upper front door. Argecy Computer Corporation 248-324-1800...
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Pull the envelope feeder up slightly and straight out of the printer. Set it aside. Close both front doors. Refer to the Setup Guide when you are ready to reattach options. Argecy Computer Corporation 248-324-1800...
Removing a paper tray or duplex unit Ask someone to help you lift the printer by the handholds and set it aside. CAUTION: Make sure your fingers are not under the printer when you set it down. Argecy Computer Corporation 248-324-1800...
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Carefully lift the option straight up until it is completely disconnected from the option below it. Set it aside. Refer to the Setup Guide when you are ready to reattach options. Argecy Computer Corporation 248-324-1800...
Removing printer or flash memory If necessary, refer to the Setup Guide for instructions on accessing the printer system board. Locate the memory option you want to remove. Electronic components are easily damaged by static electricity. Touch something ARNING metal on the printer before you touch the memory option. Push out on the latches at each end of the connector.
Removing an option card If necessary, refer to the Setup Guide for instructions on accessing the printer system board. Electronic components are easily damaged by static electricity. Touch something ARNING metal on the printer before you touch the card. Locate the option you want to remove. Loosen and remove the two screws over and under the slot.
Understanding fonts Typefaces and fonts A font is a set of characters and symbols created with a distinct design. The distinct design is called a typeface. The typefaces you select add personality to a document. Well-chosen typefaces make a document easier to read. The printer has numerous resident fonts in PCL 6 and PostScript 3 emulations.
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In fixed space fonts, each character has the same width. Pitch is used to specify the size of fixed space fonts. It is a measure of the number of characters that will print in one horizontal inch of type. For example, all 10-pitch fonts print 10 characters per inch (cpi) and all 12-pitch fonts print 12 cpi: In proportional (or typographic) fonts, every character can have a different width.
Bitmapped and scalable fonts The printer uses both bitmapped and scalable fonts. Bitmapped fonts are stored in printer memory as predefined patterns of bits that represent a typeface at a specific size, style, and resolution. The following illustration shows an example of a character from a bitmapped font.
Resident fonts Your printer is equipped with resident fonts stored permanently in printer memory. Different fonts are available in PCL 6 and PostScript 3 emulations. Some of the most popular typefaces, like Courier and Times New Roman, are available for all printer languages. Printing a font sample list The following table lists all the fonts resident in your printer.
Symbol sets A symbol set is the collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support the requirements for different languages or specific applications, such as math symbols used for scientific text. In PCL 6 emulation, a symbol set also defines which character will print for each key on the keyboard (or more specifically, for each code point).
ISO 17: Spanish PC-852 Latin 2 Windows 98 Latin 2 Windows 98 Latin 5 Windows 98 Latin 6 (Baltic) Downloadable fonts You can download scalable fonts in PostScript 3 emulation and either scalable or bitmapped fonts in PCL 6 emulation. Fonts can be downloaded to printer memory or to a flash memory option or hard disk option.
Printer specifications Dimensions Height 379 mm (14.9 in.) 513 mm (20.2 in.) with 500-sheet drawer Width 418 mm (16.5 in.) Depth 513 mm (20.2 in.) Weight (with print cartridge) 20.4 kg (45 lb) 23.6 kg (52 lb) with 500-sheet drawer Duty cycle Up to 75,000 pages per month.
Licensing notice The printer resident software contains: • Software developed and copyrighted by Lexmark • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Public License version 2.1 • Software licensed under the BSD license and warranty statements Click the title of the document you want to review: BSD License and Warranty statements...
Cautions and warnings CAUTION: A caution identifies something that might cause you harm. A warning identifies something that might damage your printer hardware or ARNING software. Electronic emission notices With a network cable attached Federal Communications Commission (FCC) Compliance Information Statement Your printer has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950. When a network cable is attached, this is a Class A product.
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.
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Part Number: 53P9071 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. S510-2101-00 Argecy Computer Corporation 248-324-1800...