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IBM 1585 (MT 4539) User Manual
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IBM 1585 (MT 4539) User Manual

IBM 1585 (MT 4539) User Manual

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Infoprint 1585 (MT 4539)
User's Guide
S510-4133-00

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Summary of Contents for IBM 1585 (MT 4539)

  • Page 1 Infoprint 1585 (MT 4539) User’s Guide S510-4133-00...
  • Page 3 Infoprint 1585 (MT 4539) User’s Guide S510-4133-00...

  • Page 4: Safety Information

    Edition: March 2005 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 5: Table Of Contents

    Contents Chapter 1: Learning about the printer ................6 Printer overview ............................... 6 Understanding the printer operator panel ......................9 Chapter 2: Installing drivers for local printing ............... 11 Windows ................................ 11 Macintosh ..............................15 UNIX/Linux ..............................16 Chapter 3: Installing drivers for network printing ............17 Printing a network setup page ........................
  • Page 6 Contents Identifying and linking output bins ........................60 Sending a job to print ............................. 61 Printing from a USB flash memory device ..................... 62 Canceling a print job ............................63 Printing the menu settings page ........................64 Printing a network setup page ........................64 Printing a font sample list ..........................
  • Page 7 Contents Index ..........................116...

  • Page 8: Chapter 1: Learning About The Printer

    Learning about the printer Conventions used in this book Note: A note identifies something that could help you. CAUTION: A caution identifies something that could cause you harm. Warning: A warning identifies something that could damage your product hardware or software. Printer overview CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord or...

  • Page 9: Configured Model

    Learning about the printer Configured model The following illustration shows a fully configured printer. Items denoted with an asterisk (*) are options. Bridge unit assembly* (used in conjunction with finisher) Exit 2* (used in conjunction with duplex unit and finisher) Duplex unit* Finisher* Multipurpose feeder...
  • Page 10 Learning about the printer A number of menus are available to make it easy for you to change printer settings. The diagram shows the menu index on the operator panel and the menus and items available under each menu. For more information about menus and menu items, see the Menus and Messages book on the publications CD.

  • Page 11: Understanding The Printer Operator Panel

    Learning about the printer Understanding the printer operator panel The operator panel consists of these items: • A 4-line, back-lit, gray-scale display that can show both graphics and text • Eight buttons: Back, Menu, Stop, Select ( , and • Indicator light •...
  • Page 12 Learning about the printer Button or operator panel item Function Indicator light A two-toned LED is used on the operator panel, one color being green and the other being red. The lights indicate whether the printer power is on, the printer is busy, idle, processing a job, or requires operator intervention.

  • Page 13: Chapter 2: Installing Drivers For Local Printing

    Installing drivers for local printing A local printer is a printer attached to the computer using a USB or parallel cable. The local printer is intended to be used by the computer to which it is attached. If attaching a local printer, install the printer driver on the computer before setting up the printer.

  • Page 14: Windows Nt

    Installing drivers for local printing Click Install Printer and Software. Note: Some Windows operating systems require that the user has administrative access to install printer drivers on the computer. Click Agree to accept the license agreement. Select Suggested, and click Next. The Suggested option is the default installation for local and network-attached setup.

  • Page 15: Serial Printing

    Installing drivers for local printing Serial printing With serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer, or when a parallel interface is not available.
  • Page 16 Installing drivers for local printing Click Install Printer and Software. Click Agree to accept the Printer Software License Agreement. Select Custom, and click Next. Select Components, and click Next. Select Local, and click Next. Select the printer from the list, and click Add Printer. Expand the printer item listed below Selected Components.

  • Page 17: Macintosh

    Installing drivers for local printing Macintosh Mac OS 9.x or later is required for USB printing. To print locally to a USB-attached printer, create a desktop printer icon (Mac OS 9) or create a queue in Print Center / Printer Setup Utility (Mac OS X). Creating a queue in Print Center / Printer Setup Utility (Mac OS X) Install a PostScript Printer Description (PPD) file on the computer.

  • Page 18: Unix/Linux

    Installing drivers for local printing Select Printer (USB), and click OK. In the USB Printer Selection section, click Change. If the printer does not appear in the USB Printer Selection list, make sure the USB cable is properly connected, and the printer is turned on. Select the name of the printer, and click OK.

  • Page 19: Chapter 3: Installing Drivers For Network Printing

    Installing drivers for network printing Printing a network setup page If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information that helps in configuring for network printing. Make sure the printer is on.

  • Page 20: Verifying The Ip Settings

    Installing drivers for network printing Using the numeric pad, enter the IP address. Once the address is entered, press Submitting Selection appears briefly. Press repeatedly until the printer returns to Ready. Verifying the IP settings Print another network setup page. Look under the “TCP/IP” heading, and make sure the IP address, netmask, and gateway are correct.
  • Page 21 Installing drivers for network printing Follow the steps for the printing configuration and operating system in use to configure the network printer: Printing configuration Operating system Go to page Direct Windows 98 SE, Windows NT 4.0, • Printer is connected directly to the network using a network cable, Windows Me, Windows 2000, such as Ethernet.
  • Page 22 Installing drivers for network printing After connecting the printer to a Windows NT 4.0, Windows 2000, Server Windows XP, or Windows Server 2003 computer (which will act as a server), Printer follow these steps to configure the network printer for shared printing: Install a custom printer driver.

  • Page 23: Macintosh

    Installing drivers for network printing With this method, a subset of driver information is copied from the server to the client computer. This is just enough information to send a print job to the printer. Double-click Network Neighborhood on the Windows desktop of the client computer. Locate the host name of the server computer, and double-click the host name.

  • Page 24: Mac Os X

    Installing drivers for network printing To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file, and either create a desktop printer on the computer (Mac OS 9.x) or create a print queue in Print Center (Mac OS X). Mac OS X Step 1: Install a custom PPD file Install a PostScript Printer Description (PPD) file on the computer.

  • Page 25: Using Ip Printing

    Installing drivers for network printing Using IP Printing Follow these steps to create a print queue using IP Printing. To create an AppleTalk print queue, see Step 2: Create a print queue in Print Center or Printer Setup Utility. Open Finder, click Applications, and click Utilities. Double-click Print Center or Printer Setup Utility.

  • Page 26: Unix/Linux

    Installing drivers for network printing Click Create. Make sure there is an icon next to the printer name in the Chooser. Close the Chooser window. Verify printer installation. Click the desktop printer icon just added. Choose Printing Change Setup. – If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is correct for the printer, printer setup is complete.

  • Page 27: Chapter 4: Installing Options

    Installing options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing. You can customize the printer memory capacity and connectivity by adding optional cards. The instructions in this section help you install any of the following options: •...

  • Page 28: Accessing The Printer System Board

    Installing options Accessing the printer system board You must access the printer system board to install printer memory, flash memory, a hard disk, or an option card. CAUTION: Turn the printer off, and unplug the power cord before continuing. Loosen the screws on the access panel located on the back side of the printer. Remove the panel from the printer, and set it aside.

  • Page 29: Installing Options

    Installing options Use the illustration to locate the connector for the option you want to install. Hard disk connector Flash memory or firmware card connectors Option card connector Printer memory card connector Accessing the printer system board...

  • Page 30: Installing A Printer Memory Card

    Installing options Installing a printer memory card Complete the following instructions to install a printer memory card. Note: Memory cards designed for other printers may not work with your printer. Remove the system board access panel. (See Accessing the printer system board.) Push open the latches on both ends of the memory card connector.

  • Page 31: Installing A Flash Memory Or Firmware Card

    Installing options Installing a flash memory or firmware card Note: Flash memory and firmware cards designed for other printers may not work with your printer. Remove the system board access panel. (See Accessing the printer system board.) Unpack the flash memory or firmware card. Warning: Flash memory and firmware cards are easily damaged by static electricity.

  • Page 32: Installing An Option Card

    Installing options Installing an option card Warning: Option cards are easily damaged by static electricity. Touch something metal such as the printer frame before you touch a memory card. Note: You need a small Phillips screwdriver to attach the option card to the system board. Remove the system board access panel.
  • Page 33 Installing options Align the connection points on the card with the connector on the system board, and push the card firmly into the system board connector. Insert the screws saved from the cover plate (or the extra screws shipped with the card). Tighten the screws to secure the card.

  • Page 34: Installing A Hard Disk

    Installing options Installing a hard disk Note: You need a small Phillips screwdriver to attach the hard disk to the mounting plate. Remove the system board access panel. (See Accessing the printer system board.) Remove the mounting plate, hard disk, ribbon cable, and attachment screws from the package. Align the ribbon cable connector with the connector pins on the hard disk.
  • Page 35 Installing options Press the ribbon cable connector into the connector on the system board. Press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. Installing a hard disk...

  • Page 36: Replacing The Access Panel

    Installing options Replacing the access panel After you have installed options on the printer system board, follow these steps to reattach the access panel. Align the tabs on the right side of the access panel with the slots on the printer. Slide the panel to the right and towards the printer.

  • Page 37: Chapter 5: Understanding Paper And Specialty Media Guidelines

    Understanding paper and specialty media guidelines Print media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media. The printer provides high quality printing on a variety of media. A number of things must be considered concerning media before printing.
  • Page 38 Understanding paper and specialty media guidelines Print media sizes(continued) — indicates support Print media size Dimensions JIS B4 257 x 364 mm (10.1 x 14.3 in.) JIS B5 182 x 257 mm (7.17 x 10.1 in.) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Legal 215.9 x 355.6 mm (8.5 x 14 in.) Executive...
  • Page 39 Understanding paper and specialty media guidelines Media sizes supported in the finisher Bin 1 Bin 2 Size Standard Offset Staple Punch Standard Offset Staple Punch JIS B4 JIS B5 Letter Legal Executive Folio Statement Tabloid Universal 7 ¾ Envelope 10 Envelope DL Envelope C5 Envelope Other Envelope...
  • Page 40 Understanding paper and specialty media guidelines Feed characteristics by print media size Print media size Feed orientation Print media orientation Size supports duplex Portrait Short-edge Portrait or Landscape Short-edge or Long-edge Portrait Short-edge JIS B4 Portrait Short-edge JIS B5 Landscape Long-edge Letter Portrait or Landscape...
  • Page 41 Understanding paper and specialty media guidelines Print media types Finisher Print media Paper Card stock Transparencies Paper labels Bond Envelope Letterhead Preprinted Colored paper Supported print media...
  • Page 42 Understanding paper and specialty media guidelines Print media weights Print media weight Print media Type Paper Xerographic or • Tray 1: 64 to 105 g/m 64 to 216 g/m grain 64 to 105 g/m grain long business paper grain long (17 to 28 lb long (17 to 58 lb (17 to 28 lb bond) bond)
  • Page 43 Understanding paper and specialty media guidelines Media weights supported in the finisher Finisher media weight Bin 2 Print media Type Bin 1 Offset Staple Hole Punch Paper Xerographic or 64 to 105 g/m grain 64 to 216 g/m • 40 sheets of 64 to 216 g/m business paper long (17 to 28 lb...

  • Page 44: Selecting Print Media

    Understanding paper and specialty media guidelines Selecting print media Selecting the appropriate print media for the printer helps you avoid printing problems. The following sections contain guidelines for choosing the correct print media for the printer. • Paper • Transparencies •...

  • Page 45: Unacceptable Paper

    Understanding paper and specialty media guidelines Moisture content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly. Leave the paper in its original wrapper until it is time to use it. This limits the exposure of the paper to moisture changes that can degrade its performance.

  • Page 46: Selecting Preprinted Forms And Letterhead

    Understanding paper and specialty media guidelines • Make sure the Paper Type, Paper Texture, and Paper Weight settings are correct. (See “Paper Menu” in the Menus and Messages Guide located on the publications CD for detailed information about these settings.) •...

  • Page 47: Selecting Transparencies

    Understanding paper and specialty media guidelines Transparencies Feed transparencies from the standard tray or the multipurpose feeder. Try a sample of any transparencies being considered for use with the printer before buying large quantities. When printing on transparencies: • Be sure to set the Paper Type to Transparency from the printer driver or from MarkVision™ Professional to avoid damaging the printer.
  • Page 48 Understanding paper and specialty media guidelines • Use envelopes that can withstand temperatures of 230°C (446°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. If you have any doubts about the envelopes you are considering using, check with the envelope supplier. •...

  • Page 49: Storing Print Media

    Understanding paper and specialty media guidelines Card stock Card stock is single ply, and has a large array of properties, such as the moisture content, thickness, and texture, that can significantly affect print quality. See Supported print media on page 35 for information on the preferred weight and for the grain direction of print media.

  • Page 50: Avoiding Jams

    Understanding paper and specialty media guidelines Avoiding jams Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See Supported print media on page 35 for more information. Note: Try a limited sample of any print media you are considering using with the printer before purchasing large quantities.

  • Page 51: Chapter 6: Printing

    Printing This chapter covers information about loading print media, linking output bins, sending a job to print, printing confidential jobs, canceling a print job, printing a menu settings page, a font list, and a directory list. For tips on paper jam prevention and print media storage, see Avoiding jams on page 48 or Storing print media on page 47.
  • Page 52 Printing Squeeze the side guide tab, and slide the guide to outside of the tray. Squeeze the front guide tab and slide the guide to the correct position for the size media you are loading. Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface.
  • Page 53 Printing Squeeze the side guide tab, and slide the guide until it lightly rests against the edge of the media. Insert the tray. Loading standard or optional 500-sheet trays...

  • Page 54: Loading The Multipurpose Feeder

    Printing Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing or as an additional tray. The multipurpose feeder can hold approximately: •...
  • Page 55 Printing Pull the tray extension out. Note: Do not place objects on the multipurpose feeder. Also, avoid pressing down or applying excessive force on it. Slide the width guides to the outside of the feeder. Flex the sheets or envelopes back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface.
  • Page 56 Printing Slide the width guides until they lightly rest against the edge of the media. Set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) to the correct value for the print media you loaded. Press on the operator panel.

  • Page 57: Loading The 2000-Sheet Dual Input Trays

    Printing Loading the 2000-sheet dual input trays The 2000-sheet dual input drawer includes two trays: an 850-sheet tray and an 1150-sheet tray. Although the trays are different in appearance, they both load the same way. Pull out the tray. Squeeze the front guide tab, and slide the guide to the correct position for the size media you are loading. Loading the 2000-sheet dual input trays...

  • Page 58: Loading The 2000-Sheet High Capacity Feeder

    Printing Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Load print media in the tray with the print side up. Note: Make sure the print media is below the max fill line on the rear guide. Overloading may cause jams. Insert the tray into the printer.
  • Page 59 Printing If loading print media with a different width or length, adjust the width and length guides. Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Load print media in the tray with the print side down.

  • Page 60: Loading Letter Or A4 Size Print Media In The Short-Edge Feed Orientation

    Printing Loading Letter or A4 size print media in the short-edge feed orientation In order for the printer to recognize letter or A4 size print media loaded in the short-edge feed orientation, Short-edge Printing must be enabled. Make sure the printer is off. Press and hold the buttons while you turn the printer on.

  • Page 61: Linking Trays

    Printing To define a custom name using the Embedded Web Server: Open the printer Embedded Web Server by typing its IP address in the address bar of a browser. For example: http://192.168.0.11 Click Configuration. Click PAPER MENU. Click CUSTOM NAMES. Define one or more custom names.

  • Page 62: Identifying And Linking Output Bins

    Printing Identifying and linking output bins There is one standard output bin on all printer models. If you need additional output capacity, the optional finisher provides up to 3500 sheets of additional output capacity. The following table provides information on output bin capacities. Output bin Each bin accommodates Illustration of output bin...

  • Page 63: Sending A Job To Print

    Printing Press until Bin Setup appears, and then press Press until Configure Bins appears, and then press Press until Link appears, and then press Press repeatedly to return to the Ready state. Sending a job to print A printer driver is software that lets your computer communicate with your printer. When you choose Print from a software application, a window representing the printer driver opens.

  • Page 64: Printing From A Usb Flash Memory Device

    Printing Printing from a USB flash memory device A USB Direct interface is located on the operator panel so you can insert a USB flash memory device and print PDF documents. Printing a document from a USB flash memory device is similar to printing a held job. For information regarding tested and approved USB flash memory devices, contact the place where you bought the printer.

  • Page 65: Canceling A Print Job

    Printing To print only one copy, press , or manually input the number of copies with the number pad, then press Note: Do not remove the USB flash memory device from the USB Direct interface until the document has finished printing. The document will begin printing.

  • Page 66: Printing The Menu Settings Page

    Printing Select the job you want to cancel. Press the Delete key on the keyboard. Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9.x When you send a job to print, the printer icon for your selected printer appears on the desktop. Double-click the printer icon on your desktop.

  • Page 67: Printing A Directory List

    Printing Press until Print Fonts appears, and then press Press until the appears next to PCL Emul Fonts, PostScript Fonts, or PPDS Fonts, and then press Printing a directory list A directory listing shows the resources stored in flash memory or on the hard disk. To print a listing: Make sure the printer is on and the Ready message appears.

  • Page 68: At The Printer

    Printing Windows From a word processor, spreadsheet, browser, or other application, select File Print. Click Properties. (If there is no Properties button, click Setup, and then click Properties.) Depending on the operating system, you may have to click the Other Options tab, and then click Print and Hold. Note: If you have difficulty finding Print and Hold Confidential Print, click Help and see the topic Confidential Print or Print and Hold, and then follow the driver instructions.

  • Page 69: Printing And Deleting Held Jobs

    Printing Entering a personal identification number (PIN) When you select Confidential Job from the Held job menu, the following prompt appears on the display after you select your user name: Enter PIN Use the numeric pad to enter the four-digit PIN associated with your confidential job. Note: As you enter the PIN, asterisks appear on the display to ensure confidentiality.
  • Page 70 Printing Depending on the operating system, you may have to click the Other Options tab, and then click Print and Hold. Note: If you have difficulty finding Print and Hold Held Jobs, click Help, and see the topic Held Jobs or Print and Hold, then follow the driver instructions.

  • Page 71: Printing A5/Statement Or Jis-B5/Executive Sizes

    Printing Printing A5/Statement or JIS-B5/Executive sizes When Auto Size Sensing is set to On, the printer cannot distinguish between Statement and A5 or Executive and JIS-B5. Follow these directions to change the Size Sensing setting. Note: This is not necessary when printing from the multipurpose feeder. Make sure the printer is off.

  • Page 72: Chapter 7: Maintaining The Printer

    Maintaining the printer Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the printer, you may want to designate a key operator to do the setup and maintenance of your printer.

  • Page 73: Photoconductor Kit End-Of-Life

    Maintaining the printer Photoconductor kit end-of-life To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor kit has reached approximately 60,000 pages (Letter/A4). The message 84 Replace PC Unit is displayed when the printer reaches this point.

  • Page 74: Maintenance Kit

    Maintaining the printer Maintenance kit 80 Scheduled Maintenance appears on the display after 300,000 pages have printed to let you know it is time to replace printer maintenance items. Order a maintenance kit when 80 Scheduled Maintenance first appears on the display. The maintenance kit contains all the items necessary to replace the pick rollers, the fuser, and the transfer roller.

  • Page 75: Chapter 8: Clearing Jams

    Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams on page 48. If jams do occur, follow the steps outlined in this section.

  • Page 76: Access Doors And Trays

    Clearing jams Access doors and trays The following illustrations show the areas where jams may occur. Trays 1–4 Access doors and trays...

  • Page 77: Understanding Jam Messages

    Clearing jams Understanding jam messages The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams.
  • Page 78 Clearing jams 24x Paper Jam Check Tray <x> Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas: Open the tray. If necessary, remove the tray from the printer. Remove the media from the printer tray slot.
  • Page 79 Clearing jams Clearing the 2000-sheet high capacity feeder (Tray 5) If necessary, close the multipurpose feeder. Slide the high capacity feeder away from the printer. Raise the top door, and lift the jam access cover. Clearing printer jams...
  • Page 80 Clearing jams Remove the jammed paper. Close the jam access cover and top door. Clearing printer jams...
  • Page 81 Clearing jams Slide the feeder firmly against the printer. Press 200, 201, and 202 Paper Jam Check Door A Open Door A by pushing the release latch and lowering the door. CAUTION: The inside of the printer might be hot. Clearing printer jams...
  • Page 82 Clearing jams Pull the print media up and toward you. Warning: If the print media does not move immediately when you pull, stop pulling. Push down and pull the green lever to make it easier to remove the media. Make sure all paper fragments are removed. Close Door A.
  • Page 83 Clearing jams Open Door E by pushing the release latch and lowering the door. Pull the print media up. Close Door E. Close Door A. Press Clearing printer jams...
  • Page 84 Clearing jams 230 Paper Jam Check Door <A, E, D> Open Door D by the duplex rear door. Remove the jammed media. Close Door D. Open Door A by pushing the release latch and lowering the door. CAUTION: The inside of the printer might be hot. Clearing printer jams...
  • Page 85 Clearing jams Open Door E by pushing the release latch and lowering the door. Pull the print media up. Close Door E. Close Door A. Press Clearing printer jams...
  • Page 86 Clearing jams 231 Paper Jam Check <A, D> Open Door D by the duplex rear door. Remove the jammed media. Close Door D. Open Door A by pushing the release latch and lowering the door. CAUTION: The inside of the printer might be hot. Clearing printer jams...

  • Page 87: Clearing Area B

    Clearing jams Pull the print media up. Warning: If the print media does not move immediately when you pull, stop pulling. Pull the green lever to make it easier to remove the media. Make sure all paper fragments are removed. Close Door A.
  • Page 88 Clearing jams Open Door B. Remove the jammed media. Close Door B. Clearing printer jams...
  • Page 89 Clearing jams Slide the feeder firmly against the printer. Press Clearing printer jams...
  • Page 90 Clearing jams Clearing Area C If the printer is configured with a 2000-sheet high capacity feeder, slide the feeder away from the printer. Open Door C. Clearing printer jams...
  • Page 91 Clearing jams Remove the jammed media. Close Door C. Slide the feeder firmly against the printer. Press Clearing printer jams...
  • Page 92 Clearing jams 28x Paper Jam Check Finisher There are three areas associated with the finisher. Follow the appropriate instructions to clear a jam in the finisher. Clearing Area F Lift the bridge unit assembly door. Remove the jammed media. Close the door. Press Clearing printer jams...
  • Page 93 Clearing jams Clearing Area G Open the finisher door. Remove the jammed media, as indicated on the operator panel. Close the door. Press Clearing Area H Lift Door H. Remove the jammed media. Close the door. Press Clearing printer jams...

  • Page 94: Clearing Staple Jams

    Clearing jams Clearing staple jams A Staples Empty or Misfed message indicates staples are jammed in the stapler. This requires removing the staple cartridge holder from the printer. Check that the machine stops operations, and open Door G (front door) of the finisher. Hold the lever on the staple cartridge holder, and move the holder to the right (towards you).
  • Page 95 Clearing jams Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet. Remove any loose staples from the staple guard. Look through the clear covering on the bottom of the cartridge holder to make sure no staples are jammed in the entry throat.

  • Page 96: Chapter 9: Troubleshooting

    Troubleshooting Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. See the label on the printer for this information. The serial number is also listed on the menu settings page.

  • Page 97: Printing Multiple-Language Pdfs

    Troubleshooting Printing multiple-language PDFs Symptom Cause Solution Some documents do not The documents contain 1 Open the document you want to print in Adobe Acrobat. print. unavailable fonts. 2 Click the printer icon. The Print dialog appears. 3 Check the Print as image box. 4 Click OK.
  • Page 98 Troubleshooting Symptom Cause Solution Held jobs do not print. A formatting error has • Print the job. (Only part of the job may print.) occurred. • Delete the job. • Free up additional printer memory by scrolling through the list of The printer has held jobs and deleting others you have sent to the printer.

  • Page 99: Solving Option Problems

    Troubleshooting Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer, and check the connection between the option and printer.
  • Page 100 Troubleshooting Solving 2000-sheet drawer problems Problem Solution The elevator tray does not raise when the Check the following: loading door is closed, or the elevator tray • The printer is properly attached to the 2000-sheet drawer. does not lower when the door is opened and •...

  • Page 101: Solving Paper Feed Problems

    Troubleshooting Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not Use recommended paper and other specialty media. meet the printer specifications. See Avoiding jams on page 48 for information that can help prevent jams from occurring. You have loaded too much paper Make sure the stack of paper you load does not exceed or too many envelopes.

  • Page 102: Solving Print Quality Problems

    Troubleshooting Solving print quality problems The information in the following table may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have a printer part that requires adjustment or replacement. Problem Action Print is too light.
  • Page 103 Troubleshooting Problem Action Entire page is white. • Make sure the packaging material is removed from the photoconductor kit. • Check the photoconductor kit to be sure it is installed correctly. • Replace the photoconductor kit. Streaks appear on the page. •...
  • Page 104 Troubleshooting Problem Action Part or all of the page is Check the photoconductor kit to see if it is installed correctly. printed in black. The job prints, but the top and • Make sure the Paper Size setting in the Paper menu is correct. side margins are incorrect.
  • Page 105 Troubleshooting The Quality menu operator panel options can be adjusted to help improve print quality. Menu selection Purpose Values Print Resolution To select printed output resolution 600 dpi 1200 dpi 2400 Image Quality* Toner Darkness Lightens or darkens printed output and 1–10 8* is the default setting.

  • Page 106: Chapter 10: Administrative Support

    Administrative support Adjusting operator panel brightness and contrast The LCD operator panel contrast and brightness can be adjusted through the Utilities menu. For more information, see the Menus and Messages Guide. The LCD Brightness and LCD Contrast settings are adjusted separately. To change the LCD Brightness or LCD Contrast settings: Make sure your printer is on.

  • Page 107: Enabling Operator Panel Menus

    Administrative support Enabling operator panel menus Turn the printer off. Press and hold while turning the printer on. Release both buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of the display. Press until Panel Menus appears, and then press...

  • Page 108: Adjusting Power Saver

    Administrative support Adjusting Power Saver To adjust the Power Saver setting: Make sure the printer is on and Ready appears on the display. Press on the operator panel. Press until Settings appears, and then press Press until Setup Menu appears, and then press Press until Power Saver appears, and then press...

  • Page 109: Encrypting The Disk

    Administrative support Encrypting the disk Warning: All resources on the hard disk will be deleted. (Resources residing in flash memory or in RAM remain unaffected.) Note: This setting is only available when a hard disk is installed. Turn the printer off. Press and hold while turning the printer on.

  • Page 110: Setting Security Using The Embedded Web Server (Ews)

    Administrative support Setting security using the Embedded Web Server (EWS) You can enhance the security of network communications and device configuration by using the advanced security options. These features are available through the Web page of the device. Setting the system password Setting the system password protects configuration of the Embedded Web Server.

  • Page 111: Using Secure Mode

    Administrative support Supporting IPSec (Internet Protocol Security) IP Security protocol provides authentication and encryption of communications at the network layer allowing all application and network communications over the IP protocol to be secure. IPSec can be set up between the printer and up to five hosts, using both IPv4 and IPv6.

  • Page 112: Locking The Operator Panel Menus

    Administrative support Using 802.1x Authenticating 802.1x port authentication allows the printer to join networks that require authentication before allowing access. 802.1x port authentication can be used with the WPA (Wi-Fi Protected Access) feature of an optional internal wireless print server to provide WPA-Enterprise security support.

  • Page 113: Printing Lockout

    Administrative support Printing Lockout Printing Lockout lets you lock or unlock a printer using an assigned PIN. When locked, every job the printer receives will buffer to the hard disk. A user can print jobs only by entering the correct PIN on the operator panel. You can assign a PIN through the Web page of the device.

  • Page 114: Notices

    Notices Licensing notice • Licensing notice • Electronic emission notices The printer resident software contains software developed and • The United Kingdom Telecommunications Act copyrighted by Lexmark. 1984 In addition, the printer resident software may contain: • Noise emission levels •...

  • Page 115: The United Kingdom Telecommunications Act 1984

    Notices unauthorized changes or modifications to this equipment. The United Kingdom Unauthorized changes or modifications could void the user's Telecommunications Act 1984 authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a This apparatus is approved under the approval number NS/G/1234/ properly shielded and grounded cable.

  • Page 116: Radio Frequency Statements

    Notices LUOKAN 1 LASERLAITE EN 300 330-1 and ETSI EN 300 330-2; and the EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-3. VAROITUS! Laitteen käyttäminen muulla kuin tässä käyttoohjeessa mainitulla tavalla saattaa altistaa käyttäjän Hereby, Lexmark International Inc., declares that turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
  • Page 117 Notices India emissions notice Por medio de la presente Lexmark International Inc. declara que el Short Range Device cumple con los requisitos esenciales y cualesquiera otras This device uses very low power low range RF communication that disposiciones aplicables o exigibles de la Directiva has been tested and found not to cause any interference Spanish 1999/5/CE...
  • Page 118 Index printing letterhead 44 adjust paper tray 50, 55 adjusting held jobs Power Saver 106 confidential jobs 65 authorized supplies dealers 70 entering a PIN 65 automatic size sensing 59 entering user name 65 automatic tray linking 59 overview 65 types of 65 bridge unit assembly 7 Identifying printers 6...
  • Page 119 Index media on wrong paper or specialty media 96 guidelines large jobs do not collate 96 letterhead 44 operator panel 95 letterhead, printing 44 blank 95 letterhead displays black diamonds 95 guidelines 44 paper feed loading instructions based on source 44 blank pages in output bin 99 transparencies, guidelines 45 frequent jams 99...
  • Page 121 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 122 BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Information Development IBM Printing Systems Department H7FE Building 004N PO Box 1900 Boulder, CO 80301-9817 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...
  • Page 124 Part Number: 75P6998 Printed in USA S510-4133-00...

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Infoprint 1585Mt 4539

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