About your printer ... 5 Chapter 2: Using the operator panel ... 7 Chapter 3: Canceling a print job ... 9 From the printer operator panel ... 9 From a Windows computer ... 9 From a Macintosh computer ... 9 Chapter 4: Setting up a print job ...
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Resetting user defaults ... 75 Using the special function menu ... 75 Chapter 18: Advanced troubleshooting ... 79 Chapter 19: Setting up the network printer ... 87 Environments we support ... 87 Connect the hardware ... 87 Print a network setup page ... 87 Configure and print ...
Press the operator panel button with a brief button press (approximately one second) to restart the printer or display an error code. Press the operator panel with a long button press (hold until all the lights come on) to reset the printer or to select a setting in the...
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Load a single sheet of paper/other media. Use for transparencies, labels, envelopes, and card stock. Adjust the width of the media in tray 1 and the manual sheet feeder. Check the status of your printer. Stack printed documents face down. Print on special media, for example, card stock or labels.
Paper Jam light is on Error light is on Press Button light is on Argecy Computer Corporation 248-324-1800 The printer: is ready to receive and process data. is busy receiving or processing data. alerts you the toner is getting low.
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As shown in the illustration, lights that are on, off, or blinking indicate different printer conditions such as printer status, or the printer requires attention (for example, out of paper) or the printer requires servicing. For a complete list of light messages, see...
Select the job you want to cancel. Press the Delete key on the keyboard. From a Macintosh computer When you send a job to print, the printer icon appears on the desktop. Double-click the printer icon on your desktop. A list of print jobs appears.
Setting up a print job Once your printer is set up and your drivers are installed, you are ready to print. Do you want to print a letter, add a Do Not Copy watermark to a presentation, adjust the print darkness setting? Just choose the printer setting in your printer driver and print your job.
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Change Orientation to Landscape. In the Print dialog box, click OK to send the job to print. If you need an explanation about a printer setting, help is just a click away: • Click the Help box in the bottom right corner of any dialog box.
Load letterhead with the top of the page pointing down facing you in tray 1. From your software application, open the file you want to print. From the File menu, select Page Setup to open your printer driver. Verify the correct printer is selected in the dialog box.
Choosing the right print media Selecting the right paper or other media reduces printing problems. For best print quality, try a sample of the paper or other media you are considering before buying large quantities. • Use 20 lb (75 g/m2) xerographic paper. •...
Media types and sizes Media Size Paper A4, A5, B5, letter, legal, executive Transparencies Minimum: 3.875 x 5.9 in. (98 mm x 152 mm) Maximum: 8.5 x 14 in. (216 mm x 356 mm) Envelopes Minimum: 3.875 x 8.875 in. (98 mm x 225 mm) Maximum: 8.5 x 14 in.
Tray 2 An exit output bin on top of the printer holds up to 100 sheets. The single-sheet front output door provides a straight-through paper path for special media, such as transparencies, envelopes, labels, card stock or index cards, reducing curling and potential paper jams.
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To increase paper capacity, you can purchase the optional tray 2, which holds up to 250 sheets of paper. Argecy Computer Corporation 248-324-1800...
Loading paper In tray 1 Extend the rear paper support until you hear a click. Flex the sheets back and forth to loosen them, then fan them. Argecy Computer Corporation 248-324-1800...
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If loading letterhead paper, insert letterhead with the top of the page pointing down, facing you. Note: Preprinted papers such as letterhead must be able to withstand temperatures up Slide the paper guides against the edges of the paper. Argecy Computer Corporation 248-324-1800 to 200°C (392°...
Extend the front paper support on the paper output bin until you hear a click. If you are printing on legal-sized paper, completely extend the front paper support. Select the paper size and type from your software application. Start your print job. In the manual feed Use the manual feed to print one sheet of paper at a time.
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Slide the paper guides flush against the edges of the paper. Select the paper size and type from your software application. Start your print job. Briefly (approximately one second) push the operator panel button to start printing. When the Load Paper light blinks and the Press Button light comes on, place another sheet in the manual feed.
In the optional tray 2 Grasp the tabs on either side of the tray and pull it completely out of the printer. Before loading paper, push down on the metal plate until it locks into place. If loading A4 or legal sized paper, extend the paper support.
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Flex the sheets back and forth to loosen them, then fan them. If loading letterhead paper, insert letterhead face down with the top of the page entering the printer first. Do not exceed the stack height indicator; overfilling the tray may cause paper jams.
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Reinstall the tray firmly into the printer. If the tray is not pushed all the way in, the paper may not feed properly. Select the paper size from your software application. Start your print job. Argecy Computer Corporation 248-324-1800...
Loading transparencies When printing on transparencies, use transparencies designed for laser printers. In tray 1 Extend the rear paper support until you hear a click. To reduce curling or potential jams, open the front output door for a straight-through paper path.
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Flex the transparency sheets back and forth to loosen them, then fan them. Load up to 10 transparencies with the side you want to print on facing you. Note: Transparencies must be able to withstand temperatures of 200° C (392° F) without Slide the paper guides against the edges of the transparencies.
In the manual feed Use the manual feed to print one transparency at a time. To reduce curling or potential jams, open the front output door for a straight-through paper path. Slide the paper guides flush against the edges of the transparency. Select the paper size and type from your software application.
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When the Load Paper light blinks and the Press Button light comes on, place another transparency in the manual feed. Push the operator panel button to print another transparency. Argecy Computer Corporation 248-324-1800...
Loading envelopes Load up to 10 envelopes in tray 1 or load envelopes one at a time in the manual feed. In tray 1 Extend the rear paper support until you hear a click. Open the front output door for a straight-through paper path. Argecy Computer Corporation 248-324-1800...
Load up to 10 envelopes in the center of tray 1 and adjust the paper guides to fit the width of the envelopes. Note: Use envelopes that can withstand temperatures of 200°C (392°F) without sealing, Select the paper type from your software application. Start your print job.
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Load an envelope in the center of the manual feed and adjust the paper guides to fit the width of the envelope. Select the paper size and type from your software application. Start your print job. Briefly (approximately one second) push the operator panel button to start printing. When the Load Paper light blinks and the Press Button light comes on, place another envelope in the manual feed.
Loading labels For occasional label printing, use paper labels designed for laser printers. You can load labels one at a time from the manual feed, or you can load up to 10 sheets of labels in tray 1. In tray 1 Extend the rear paper support until you hear a click.
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Flex the label sheets back and forth to loosen them, then fan them. Load up to 10 label sheets with the side you want to print on facing you. Note: Use labels with a pressure of 25 psi that can withstand temperatures of 200° C Slide the paper guides against the edges of the label sheets.
In the manual feed Use the manual feed to print one label sheet at a time. If you experience problems feeding labels in tray 1, try printing one sheet at a time from the manual feed. Extend the front paper support on the paper output bin until you hear a click. Open the front output door for a straight-through paper path.
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Slide the paper guides against the edges of the label sheet. Select the paper size and type from your software application. Start your print job. Briefly (approximately one second) push the operator panel button to start printing. When the Load Paper light blinks and the Press Button light comes on, place another label sheet in the manual feed.
Loading card stock For occasional printing on index Bristol or tag card stock, load up to 10 sheets of card stock or index cards in tray 1. Load one sheet of card stock or one index card at a time in the manual feeder. In tray 1 Extend the rear paper support until you hear a click.
Slide the paper guides against the edges of the card stock. Select the paper size and type from your software application. Start your print job. In the manual feed Use the manual feed to print one sheet of card stock or one index card at a time. If you experience problems feeding index cards in tray 1, try printing them one at a time from the manual feed.
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Slide the paper guides against the edges of the index card. Select the paper size and type from your software application. Start your print job. Briefly (approximately one second) push the operator panel button to start printing. When the Load Paper light blinks and the Press Button light comes on, place another index card in the manual feed.
Printing on both sides of the paper Printing on both sides of the paper reduces printing costs. Select Duplex from your printer driver to format your job to print every other page of the document first. Once the first side of your job prints, the Load Paper light comes on and the Press Button light blinks.
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Short Edge means the pages are bound along the short edge of the page. Argecy Computer Corporation 248-324-1800 Portrait Back of sheet Landscape Back of sheet Front of sheet Front of sheet...
Conserving supplies Conserving supplies lowers printing costs. • When printing drafts, conserve toner by changing the Print Darkness setting in your printer driver. The settings range from Very Light to Very Dark. Selecting the Light setting conserves toner. • Reduce paper consumption by using the manual duplex feature to print on both sides of the paper.
Removing the print cartridge and shaking it lets you print more pages before replacing it. When it’s time to replace the cartridge: Use the finger tab to pull down the printer cover. Argecy Computer Corporation 248-324-1800...
Align the colored labels on either side of the print cartridge with the corresponding labels in the printer. Argecy Computer Corporation 248-324-1800 We do not recommend refilling used printer cartridges or purchasing refilled cartridges from a third party. Print quality and printer reliability cannot be guaranteed if you do.
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Store print cartridges in the same environment as the printer. • Do not remove the print cartridge from the printer except to replace it or to clear a paper jam. Argecy Computer Corporation 248-324-1800 Avoid touching the fuser, it may be hot!
Clearing jams If print media jams in the printer, the Paper Jam light prompts you to clear the paper path. If media has just started to feed from tray 1 when the jam occurs: Pull the media straight up out of tray 1.
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Close the printer cover to resume printing. Argecy Computer Corporation 248-324-1800 (it may be warm). remove the print cartridge from the printer, cover it or store it in a clean, dark place. Avoid touching the fuser, it may be hot! Fuser...
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A jam may occur if the output bin is too full and the media is unable to exit the printer: Empty the media from the output bin. Clear the jam. If a jam occurs while printing labels from tray 1 or the manual feed: Be sure the labels remain attached to the backing sheet after clearing the jam.
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Lift the printer off the support unit. Clear the jam. Align the printer with the front of the support unit and place it on top of the support unit. Turn on the printer and resend your print job. If the jam occurs just after the paper feeds from tray 2: Pull tray 2 all the way out.
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Reinstall the tray and resume printing. Argecy Computer Corporation 248-324-1800...
Special Function menu settings. Press the operator panel with a long button press (hold until all the lights come on) to reset the printer or to select a setting in the special function menu.
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Ready/ Toner Data Argecy Computer Corporation 248-324-1800 Load Paper Press Paper Error Button Printer condition: Go to page: Flushing page 56 Flushing and toner low page 56 Load manual feed page 57 Load manual feed and page 57 toner low...
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Load Paper Press Paper Error Button Load Paper Press Paper Error Button Printer condition: Go to page: Flash memory full page 62 Flash memory full and page 62 toner low Reset user defaults page “Solving print quality problems” Printer condition:...
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Paper Press Paper Error Button special function Load Paper Press Paper Error Button Printer condition: Go to page: Font error page 67 Insufficient printer page 67 memory Insufficient flash page 68 memory Error communicating page 68 with the host computer menu.
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Cancel the job. Push the operator panel button until all the lights come on to reset the printer. What this light sequence means: The printer is ready to receive and process data. In addition, the toner in the print cartridge is getting low. What you can do: •...
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What this light sequence means: The printer is busy receiving or processing data, or printing a test page. What you can do: • Cancel the job. Push the operator panel button until all the lights come on to reset the printer.
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What this light sequence means: The printer is waiting until a print timeout occurs or until it receives additional data. What you can do: • Print data stored in the printer buffer by pushing the operator panel button with a brief button press.
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Wait until the operator panel returns to Ready/Data to print other jobs. What this light sequence means: The printer is flushing corrupted print data. In addition, the toner in the print cartridge is getting low. What you can do: •...
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What this light sequence means: The printer prompts you to load a single sheet of media in the manual feed. What you can do: • Load media, with the side to be printed facing the front of the printer, into the manual feed.
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What this light sequence means: The printer is out of media or envelopes, or the media did not feed properly. What you can do: • Load media into tray 1 or the optional tray 2 and push the operator panel button to resume printing.
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What this light sequence means: The printer detects a paper jam. What you can do: • Open the printer cover, clear all media from the paper path and close the cover to resume printing. • Clearing jams Argecy Computer Corporation 248-324-1800...
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What this light sequence means: The printer detects a paper jam. In addition, the toner in the print cartridge is getting low. What you can do: • Open the printer cover, clear all media from the paper path and close the cover to resume printing.
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What this light sequence means: The printer top cover is open or the print cartridge is not installed. In addition, the toner in the print cartridge is getting low. What you can do: • Close the cover to display the light sequence that appeared before the cover was opened.
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Cancel the job. Push the operator panel button until all the lights come on to reset the printer. What this light sequence means: The printer flash memory is full. In addition, the toner in the print cartridge is getting low. What you can do: •...
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What this light sequence means: The printer has one of the following errors: • Memory is full • Received a page that is too complex to print • Received a page that is shorter then the page set • Reduces the resolution of a formatted page to 300 dpi before printing •...
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Press the operator panel button with a brief button press to resume printing. • Cancel the job. Push the operator panel button until all the lights come on to reset the printer. Argecy Computer Corporation 248-324-1800 menu, press the operator panel and shake it to extend cartridge.
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What this light sequence means when you press the operator panel button with a double-button press from special function The printer has received a page that is too complex to print. What you can do: • Reduce the complexity of the job and/or the resolution.
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What this light sequence means when you press the operator panel button with a double-button press from special function The printer has run out of memory while formatting a page and is forced to reduce the resolution to 300 dpi before printing it.
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What this light sequence means when you press the operator panel button with a double-button press from special function The printer has received a request for a PPDS font which is not installed. What you can do: • Cancel the job. Push the operator panel button until all the lights come on to reset the printer.
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What this light sequence means when you press the operator panel button with a double-button press from special function The printer has insufficient memory to free up unused space in flash memory. What you can do: • Delete fonts, macros, and other data in RAM.
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The printer has a service error and printing has stopped. What you can do: • Turn the printer off and back on. If the lights are still blinking, contact the place where you bought your printer. Argecy Computer Corporation 248-324-1800...
Use the following tables to find solutions for printing problems you have encountered. If you cannot fix the problem, contact the place where you bought your printer. You may have a printer part that requires cleaning or replacement by a service technician.
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• Try changing the media weight to a heavier setting and the texture to a rougher setting. To change these settings download the IBM Infoprint 1116 Setup Utility from the IBM Web site (www.IBM.com). • The Toner Low light does not come on if the standard 1,500- page print cartridge is installed in the printer.
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• If the Toner Alarm is enabled, the printer stops printing until you replace the print cartridge. Note: Download the IBM Infoprint 1116 Setup Utility from the IBM Web site (www.IBM.com) to change the Toner Low alarm setting.
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• Make sure tray 1 is selected from the printer driver. • Do not overfill the tray. • Make sure the optional tray 2 is selected from the printer driver. • Make sure the tray is pushed all the way in.
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Argecy Computer Corporation 248-324-1800 What to do • Make sure you cleared all jams. • Push the operator panel button or open and close the printer cover to restart the printer. • Make sure the print cartridge is installed. • Make sure you are using the correct printer driver.
Press and hold the operator panel button until all of the lights come on. Using the special function menu Printer settings for solving print quality problems are found in the special function menu: factory defaults, To enter the special function menu: Turn off the printer.
Press the operator panel with a long button press (hold until all the lights come on) to reset the printer to the original factory defaults. Once the settings are returned to the factory default values, the printer returns to the Ready state.
Data sent to the printer is printed out in hexadecimal and character representation to help isolate the source of the problem. To exit Hex Trace mode, turn off the printer or press the operator panel with a long button press.
Once the paper exits into the output bin, the printer returns to the Ready state. Use the test pages to isolate problems such as print is too light, toner streaks, and so on. See...
Advanced troubleshooting Advanced users can set some printer functions through the operator panel to help resolve a printing problem. • Parallel Port Settings – Enable Port – NPA Mode – Protocol – Mode 1 – Mode 2 – Strobe Adjust •...
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Press the operator panel until all the lights come on to initiate the advanced troubleshooting mode. When the printer is in the advanced troubleshooting mode, the operator panel lights take on new meanings based on their function. This illustration represents the operator panel settings in the advanced troubleshooting mode when an operator panel light is on.
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For entry and standard models, Parallel Port Enabled is set to Auto, the factory default. If your printer encounters a memory shortage when trying to print a job and you are not using the parallel port, turn off Parallel Port Enabled to free up memory: •...
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Turn off the printer to exit the advanced troubleshooting mode. For entry and standard models, Parallel Protocol is set to Fastbytes, the factory default. When the protocol is set to Fastbytes, the printer receives information at a much faster transmission rate, provided the host computer supports Fastbytes.
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• Press the operator panel button with a double button press to scroll to the next menu item, Parallel Mode 2. • Turn off the printer to exit the advanced troubleshooting mode. For entry and standard models, Parallel Mode 2 is set to On, the factory default.
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• Press the operator panel button with a double button press to scroll to the next menu item, USB Port Enabled. Turn off the printer to exit the advanced troubleshooting mode. USB Port Enabled is set to Auto, the factory default.
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• Press the operator panel button with a double button press to scroll back to the first menu item, PPDS Activated. Turn off the printer to exit the advanced troubleshooting mode. For standard and network models, PPDS Activated is set to Off, the factory default.
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Corresponds to this setting: Auto CRLF/LFCR is set to Off, the factory default. How the printer formats the end of a line depends on the computer system being used. Use this setting to select whether or not the printer automatically performs a carriage return (CR) after a line feed (LF) or a line feed after a carriage return.
Print servers connect printers to networks. This lets many users access printers from their own workstations, a very cost effective way to share powerful and expensive printers. It is not necessary to buy an extra personal computer to attach each printer to the network. You use the print server instead. Environments we support Print servers support an extraordinarily wide range of network environments.
Configure and print TCP/IP Step 1: Set the IP address, netmask and gateway You must assign an IP address, netmask and gateway to the print server in order for other network devices to find it on the network. • If you have DHCP, the proper addresses are automatically assigned. To verify the assignment has happened, print a network setup page and make sure the IP address, netmask and gateway appear as non-zero.
TCP/IP protocol is turned on (activated). If TCP/IP is turned off, use the IPX protocol to activate it. Select the printer and then select the TCP/IP task. Check the Enable box to activate TCP/IP.
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To use this method, you must have at least one server running Windows NT Server software and TCP/ Use direct IP printing if all you want to do is print directly to a network printer. If you need to centrally...
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Set up IP printing on Windows NT 4.0/2000 You can view this file online before you begin installing, or print the file to an alternate network printer that is already set up. Part 1: Install printer drivers and TCP/IP network support Launch the drivers CD.
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This is the method you must use if you want to set up direct printing on Windows/95/98/Me clients. You can view this file online before you begin installing, or print the file to an alternate network printer that is already set up.
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Click Network Printer Monitor, and then OK. Enter the information to create the port. Assign a logical port name. This can be any name that reminds you of the printer such as “Printer_lab4”. This name eventually appears in the list of available ports.
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Use shared printing if your organization needs to centrally manage network printers. To set up this type of printing, you must install the printer on a server and set it up to be shared with network clients. Note: If your organization has no need to centrally manage network printers from a single Install a shared printer on a Windows NT 4.0/2000 server...
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Click Network Port, and then New Port. Enter the information to create the port. Assign a logical port name. This can be any name that reminds you of the printer such as “Printer_lab4”. This name eventually appears in the list of available ports.
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Wait a few minutes for the driver information to be copied from the server computer to the client computer, and for a new printer object to be added to the Printers folder. The time this takes varies based on network traffic and other factors.
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Click OK. Note: If this is a new printer, you may be prompted to install a printer driver. If no system Select whether you want this printer to be the default printer for the client, and then click Finish.
Windows 95 or Windows 98 workstation running either Novell Client32 or Microsoft Client for NetWare networks. Install the Network Printer Utility for NetWare on the workstation. This software is located the following directory on the drivers CD that shipped with your printer (X=the drive letter of your CD-ROM drive). X:/Interwin/instwin.exe Double-click instwin.exe.
A MarkNet print server configured in NPRINTER/RPRINTER acts as a remote printer. This remote printer receives print jobs from a NetWare print server. The NetWare print server, a program called PSERVER.NLM running on a NetWare server, obtains print jobs from a queue and sends them to the remote printer.
This could cause a print job to be lost if the printer is turned off in the middle of the print job. This is inherent in the NetWare design. Notes about printing performance: Many people prefer to configure their print servers in PSERVER.
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This could cause a print job to be lost, if the printer is turned off in the middle of the print job. This is inherent in the NetWare design. PSERVER in NetWare 3.x Advantages of using PSERVER in NetWare 3.x:...
In the Chooser, select the LaserWriter 8 driver. If you have a routed network, there is a list of zones you can select from. The new printer is in the default zone for the network. Select this zone. If you don’t know which zone to select, look on the network setup page under AppleTalk for Zone.
If prompted to select a PPD (PostScript Printer Description), you need to install the proper PPD from the drivers CD. To do this, launch the CD, click Installer, select the appropriate PPD for your printer, and then click Install. Go back to the Chooser and try to create the new printer again.
If you are having trouble with your print server on an AppleTalk network (EtherTalk, TokenTalk, or LocalTalk), do these steps in the order shown before you call the place where you bought your printer. Make sure the AppleTalk protocol is turned on (activated) in the print server. To find out, press the operator panel button to print a network setup page and look in the paragraph under AppleTalk.
Ready The print server is processing a Flash file. Do not turn off the printer while the print server is processing Flash – you may damage the firmware.
The print server is not Print a network setup page and look under Status. If connected to the it shows the printer server is not connected: network. • Make sure the Ethernet cable is firmly plugged in. • Try another wall outlet.
Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands.
Federal Communications Commission (FCC) compliance information statement Your printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Avis de conformité aux normes d’Industrie Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.
Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825.
69 flushing data 56 memory full 62 print cartridge error 61 print cartridge not installed 60, printer top cover open 60, 61 executive 19 loading 19 manual feed 19 tray 1 17 tray 2 21...
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Load Paper, tray 1 or tray 2 Manual Duplex 59 Memory Full 62, 64 Paper Jam 59, 60 Print Cartridge error 61 Printer Top Cover Open 60, Ready/Data 53 Resolution Reduction Warning 66 Resource Save Off Error 67 Service Error 69...
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United Kingdom Telecommunications Act 1984 USB 85 NPA Mode 85 Port Enabled 84 user defaults, resetting 75 Waiting light 55 Argecy Computer Corporation 248-324-1800...
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Part Number: 53P9570 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. S510-2166-00 Argecy Computer Corporation 248-324-1800...