Printer will not turn on.
Cause
The cables may not be connected properly.
Printer prints garbled information.
Cause
The correct printer driver for the application is not installed.
The cables may not be connected properly.
Printer memory may be overloaded.
Printer is offline.
Cause
The printer may be out of paper.
Solving Keyboard and Mouse Problems
If you encounter keyboard or mouse problems, see the documentation that came with the equipment
and to the common causes and solutions listed in the following table.
Table D-9
Keyboard commands and typing are not recognized by the computer.
Cause
Keyboard connector is not properly connected.
Program in use has stopped responding to commands.
Keyboard needs repairs.
Computer is in standby mode.
170 Appendix D Troubleshooting Without Diagnostics
Solving Keyboard Problems
Solution
Reconnect all cables and check the power cord and
electrical outlet.
Solution
Install the correct printer driver for the application.
Reconnect all cables.
Reset the printer by turning it off for one minute, then turn it
back on.
Solution
Check the paper tray and refill it if it is empty. Select online.
Solution
1.
On the Windows XP Desktop, click Start > Shut Down.
On the Windows Vista or Windows 7 Desktop, click
Start, click the arrow on the lower right corner of the
Start menu, then select Shut Down.
2.
After the shutdown is complete, reconnect the keyboard
to the back of the computer and restart the computer.
Shut down your computer using the mouse and then restart
the computer.
See the Worldwide Limited Warranty for terms and
conditions.
Press the power button to resume from standby mode.
CAUTION:
When attempting to resume from standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you
will lose any unsaved data.