Software Error Symptoms; Service Processor Error Codes; Serveraid Error Codes - IBM 88371RU Maintenance And Troubleshooting Manual

User manual

Table of Contents

Software error symptoms

Note: See "System replaceable units" on page 122 to determine which components should be replaced by a field

service technician.

Symptom

Suspected software problem.

When viewed in the system-error log, the Remote Supervisor Adapter II SlimLine

messages will appear as text descriptions. To determine a possible error condition

for the Remote Supervisor Adapter II SlimLine, see the system-error log (see

"Viewing the system-error log from diagnostic programs" on page 70).

In the following error codes, x can be any number or letter.

Note: See "System replaceable units" on page 122 to determine which components should be replaced by a field

service technician.

Error code/symptom

1xxx (Microcode checksum error)

2xxx (Code DRAM error)

3000-31XX (Code DRAM error)

3200 (Code DRAM error)

3300 (ServeRAID-5i only)

FRU/action

1. To determine if problems are caused by the software, verify that:

v The server has the minimum memory needed to use the software. For

memory requirements, see the information that comes with the software.

Note: If you have just installed an adapter or memory, you might have a

memory address conflict.

v The software is designed to operate on the server.

v Other software works on the server.

v The software that you are using works on another system.

If you received any error messages when using the software program, see the

information that comes with the software for a description of the messages and