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Serverguide Error Symptoms - IBM eServer 232 xSeries Installation Manual

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ServerGuide error symptoms

This section provides ServerGuide error symptoms and probable solutions.
Setup and
Installation CD
Setup and
Installation CD will
not start.
ServeRAID program
cannot view all
installed drives or
cannot install NOS.
The operating
Free up more space on the hard disk.
system installation
program
continuously loops.
ServerGuide will not
Ensure that the NOS CD is supported by ServerGuide. See the Setup and Installation CD label
start your NOS CD.
for a list of supported NOS versions.
Cannot install NOS.
Ensure that the NOS is supported on your server. If the NOS is supported, either there is no
logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not present.
Run the ServerGuide setup and configuration program and ensure that the setup is complete.
System Updates
and Applications
CD
Get "time out" or
Ensure that you have access to the Internet through FTP directly.
"Unknown host"
errors.
34
IBM xSeries 232: Installation Guide
Ensure that the system is a supported server model with a startable (bootable) CD-ROM
drive.
If the startup (boot) sequence settings have been altered, be sure that the CD-ROM is first
in the startup sequence.
If more than one CD-ROM drive is installed, be sure that only one drive is set as the primary
drive. Start the CD from the primary drive.
Ensure that there are no duplicate SCSI IDs or IRQ assignments.
Ensure that the hard disk drive is connected properly.
Action
Action

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