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IBM 88371RU Maintenance And Troubleshooting Manual
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IBM 88371RU Maintenance And Troubleshooting Manual

IBM 88371RU Maintenance And Troubleshooting Manual

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xSeries 336 Type 1879 and Type 8837
Hardware Maintenance Manual and

Troubleshooting Guide

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Summary of Contents for IBM 88371RU

  • Page 1: Troubleshooting Guide

    xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 3 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 4 Before using this information and the product it supports, read Appendix B, “Safety information,” on page 129, and Appendix C, “Notices,” on page 163. v The most recent version of this document is available at http://www.ibm.com/support/. 11th Edition (May 2008) ©...

  • Page 5: About This Manual

    See Chapter 7, “Parts listing, Type 1879 and Type 8837,” on page 121, to determine if the component being replaced is a FRU or a CRU. Before servicing an IBM product, be sure to read Appendix B, “Safety information,” on page 129.

  • Page 6: Online Support

    Online support You can download the most current diagnostic, BIOS flash, and device-driver files from http://www.ibm.com/support/. For a list of supported options for the server, go to http://www.ibm.com/servers/eserver/serverproven/compat/us/. xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 7: Table Of Contents

    Updating the server configuration ....48 Installing the server in a rack ....48 © Copyright IBM Corp. 2002, 2007...
  • Page 8 Input/output connectors ..... . 49 Auxiliary-device (pointing device) connector ... . . 50 Ethernet connectors .
  • Page 9 Hardware service and support ....128 IBM Taiwan product service ....128 Appendix B.
  • Page 10 Product recycling and disposal ....165 Battery return program ..... 165 Electronic emission notices .

  • Page 11: Chapter 1. General Information

    336 Type 1879 and Type 8837 documentation is provided with the server: v User’s Guide The User’s Guide is provided in PDF on the IBM xSeries Documentation CD and contains general information about the server. v Installation Guide This printed document contains instructions for setting up the server and basic instructions for installing some options.

  • Page 12: Notices And Statements Used In This Book

    Safety Book This multilingual document is provided in PDF on the IBM xSeries Documentation CD. It contains translated versions of the caution and danger statements that appear in the documentation for the server. Each caution and danger statement has an assigned number, which you can use to locate the corresponding statement in your native language.

  • Page 13: Features And Specifications

    Features and specifications This table provides a summary of the features and specifications for the server. Depending on the server model, some features might not be available, or some specifications might not apply. Note: You can use the Configuration/Setup Utility program in the server to determine the specific type of microprocessor on the system board.
  • Page 14 Microprocessor: Power supply: Heat output: ® ® v Intel Xeon 2.8 GHz or higher v 585 watt hot-swap power supply Approximate heat output in British depending on server model standard thermal units (Btu) per hour: v Support for up to two v Optional redundant 585 watt v Minimum configuration: 587 Btu/hr microprocessors with Intel...
  • Page 15 – Server on/off: 8% to 80% – Shipment: 5% to 100% Chapter 1. General information...

  • Page 16: Server Controls And Leds

    Server controls and LEDs This section describes the controls and light-emitting diodes (LEDs), and how to turn the server on and off. Front view The following illustration shows the controls, LEDs, and connectors on the front of the server. There are three different front views: v 2.5-inch SCSI hot-swap hard disk drive v 3.5-inch SCSI hot-swap hard disk drive v 3.5-inch SATA non-hot-swap (simple swap) hard disk drive...
  • Page 17 Hot-swap hard disk drive status LED: This LED is used on SCSI hard disk drives. When this LED is lit, it indicates that the drive has failed. If an optional IBM ™...

  • Page 18: Light Path Diagnostics Panel

    Location LED: Use this blue LED to visually locate the server if it is in a location with numerous other servers. You can use IBM Director to light this LED remotely. This LED is controlled by the BMC.

  • Page 19: Rear View

    Rear view Figure 7 shows the connectors and LEDs on the rear of the server. Power supply 2 Power supply 1 PCI slot 1 PCI slot 2 AC and DC LEDs 3 rear LEDs (Power, Location, System-error) Video Serial USBs Keyboard Mouse Ethernet LEDs...

  • Page 20: Server Power Features

    The bottom LED is the Ethernet activity LED. When it flashes, it indicates that data is being transmitted or received between the server and a network device. The flashing frequency is proportional to the amount of traffic on the network link. v Dual GB Ethernet connectors: Use these connectors to connect the server to an Ethernet network.
  • Page 21 Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 22 xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 23: Chapter 2. Configuring The Server

    The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for an IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation.
  • Page 24 xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 25: Chapter 3. Customer Replaceable Units

    See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. v For a list of supported options for the server, go to http://www.ibm.com/servers/ eserver/serverproven/compat/us/. System reliability considerations...

  • Page 26: Handling Static-Sensitive Devices

    v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server. v Do not let your necktie or scarf to hang inside the server. v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches.

  • Page 27: Major Components Of The Xseries 336 Type 8837 Server

    Major components of the xSeries 336 Type 8837 server Figure 8 shows the major components in the server. Note: The illustrations in this document might differ slightly from your hardware. Cover Slot 2 adapter cover Low profile adapter (optional) Fan 4 (optional) Remote Supervisor Fan 5 Adapter II SlimLine...

  • Page 28: Removing And Installing The Cover

    Removing and installing the cover This section describes how to remove and install the cover. Removing the cover Complete the following steps to remove the server cover: Attention: Before removing the server cover, remove the server from the rack and open the two fan doors as shown in Figure 9.

  • Page 29: Installing The Cover

    Installing the cover Complete the following steps to install the server cover: 1. Position the internal cables so that they do not interfere with the cover installation. Important: Before sliding the cover forward, make sure that all the tabs on both the front, rear, and side of the cover engage the chassis correctly.

  • Page 30: Working With Adapters

    Working with adapters This section describes how to install an adapter in the server. Before you continue with the adapter-installation procedures, review “Adapter considerations.” Adapter considerations The following information describes the types of adapters the server supports and other information you must consider when installing an adapter: v Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section.

  • Page 31: Installing An Adapter

    Installing an adapter Complete the following steps to install an adapter: 1. Read Appendix B, “Safety information,” on page 129 and “Installation guidelines” on page 15. 2. Turn off the server and peripheral devices (see “Turning off the server” on page 10);...
  • Page 32 Riser card Low profile adapter Low profile adapter support Figure 12. Low-profile adapter installation, slot 1 6. Push the adapter down past the tab so that the adapter snaps into place on the support. 7. Check the retention latches on the riser card and make sure that they are still securely in place.
  • Page 33 Access hole to retention latch Slot 2 adapter cover Riser card Riser card retention latches Figure 13. Slot 2 connectors and latches 3. Lift up and remove the slot 2 adapter cover. The slot 2 riser card is attached to the adapter cover, and you remove the riser card along with the adapter cover.
  • Page 34 b. If you are installing a PCI-Express adapter, you need an optional riser card to plug the adapter into the system board. 5. If you are installing a full-length adapter, rotate the PCI-adapter retainer bracket 90°, away from the adapter cover, so that you can insert the full-length adapter.

  • Page 35: Installing A Remote Supervisor Adapter Ii Slimline

    Attention: Make sure that the cables do not block the flow of air from the fans. See “System-board cable channels” on page 63 for cable routing areas on the system board. 13. Perform any configuration tasks that are required for the adapter. 14.

  • Page 36: Hard Disk Drives

    Remote Supervisor Adapter II SlimLine assembly Front mounting bracket Rear mounting bracket Remote Supervisor Adapter II SlimLine connector Figure 17. Installing the Remote Supervisor Adapter II SlimLine 7. Push the front of the adapter down, onto the front mounting bracket, until it snaps into place.

  • Page 37: Installing A Hot-Swap Hard Disk Drive

    v Each hot-swap drive has a single-connector-attached (SCA) connector, which connects directly to the hot-swap SCSI backplane. The backplane attaches to connector J-35 on the system board and controls the SCSI IDs for the hot-swap drives. v A simple swap disk drive does not have a backplane, and it does not have indicator LEDs.

  • Page 38: Installing A Simple Swap Hard Disk Drive

    8. Go to “Completing the installation” on page 47. Installing a 3.5-inch hot-swap hard disk drive Complete the following steps to install a 3.5-inch hot-swap SCSI hard disk drive: 1. Read Appendix B, “Safety information,” on page 129 and “Installation guidelines” on page 15.

  • Page 39: Installing And Removing An Internal Dvd-Rom Drive Or Dvd-Rom Blank Bezel

    1. Read Appendix B, “Safety information,” on page 129 and “Installation guidelines” on page 15. 2. Remove the filler panel for the drive from either bay. Note: To make sure there is adequate system cooling, do not operate the server for more than 2 minutes without either a hard disk drive or a filler panel installed in each bay.
  • Page 40 Release latches Figure 21. Removing the hard drive cage 3. Rotate the two release latches on the 3.5-inch hard drive cage up and then forward to disconnect the electrical connectors and move the drive cage forward; then, lift the 3.5-inch hard drive cage out of the server. 4.
  • Page 41 6. Remove the retention clip from the DVD-ROM drive or DVD-ROM blank bezel. This retention clip will be needed when you install a DVD-ROM drive or DVD-ROM blank bezel in the hard drive cage. 7. Go to “Installing an internal DVD-ROM drive” on page 31. Installing an internal DVD-ROM drive Complete the following steps to install an internal DVD-ROM drive or DVD-ROM blank bezel:...

  • Page 42: Memory Modules

    The server supports 256 MB, 512 MB, 1 GB, and 2 GB DIMMs. See the ® ServerProven list at http://www.ibm.com/servers/eserver/serverproven/compat/ us/ for a list of memory modules that the server supports. v The server comes with one pair of DIMMs installed in DIMM slots 1 and 2 on the system board.
  • Page 43 v You can increase the amount of memory in the server by replacing them with higher-capacity DIMMs or installing an additional pair of DIMMs into the remaining slots. Figure 25 shows the memory slots on the system board. Slot 8 Slot 1 Figure 25.

  • Page 44: Installing Memory Modules

    Advanced Setup from the main menu, and select Memory Configuration. For more information about using the Configuration/Setup Utility program, see the User’s Guide on the IBM Documentation CD. See Table 3 for memory-sparing DIMM connector assignments. Table 3. Memory-sparing DIMM connector assignments...
  • Page 45 5. Touch the static-protective package containing the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package. 6. Align the DIMM with the slot and press it straight down into the connector until the retainer clips snap into the locked position. Figure 26.

  • Page 46: Additional Microprocessor Installation

    The following notes describe the type of microprocessor that the server supports and other information that you must consider when installing a microprocessor: v The server supports up to two microprocessors (two-way support); the IBM xSeries 336 server comes with one Xeon microprocessor installed. With two microprocessors, the server can operate as a symmetric multiprocessing (SMP) server.

  • Page 47: Installing A Microprocessor

    Make sure that the microprocessor internal and external clock frequencies are identical. v See the ServerProven list at http://www.ibm.com/servers/eserver/serverproven/ compat/us/ for a list of microprocessors that the server supports. Installing a microprocessor Complete the following steps to install a microprocessor: 1.
  • Page 48 Microprocessor Microprocessor orientation indicator Microprocessor connector Microprocessor- release lever Figure 29. Microprocessor installation 7. Close the microprocessor-release lever to secure the microprocessor. Attention: v Do not set the heat sink down after you remove the plastic cover. v Do not touch or contaminate the thermal grease on the bottom of the new heat sink.
  • Page 49 Heat sink Microprocessor 2 Microprocessor 2 Figure 30. Heat sink installation 10. Install fan 4 into the proper location, in front of the second microprocessor. Fan 4 Figure 31. Installing fan 4 after installing a second microprocessor 11. If you have other options to install or remove, do so now. Go to “Completing the installation”...

  • Page 50: Installing And Removing A Hot-Swap Power Supply

    Installing and removing a hot-swap power supply The server supports a maximum of two hot-swap power supplies. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.

  • Page 51: Installing A Power Supply

    Installing a power supply Complete the following steps to install a hot-swap power supply: 1. Read Appendix B, “Safety information,” on page 129 and “Installation guidelines” on page 15. 2. Remove the power-supply blank from the empty power-supply bay by inserting a coin or flat-tipped screwdriver into the slot in the middle of the power-supply blank.

  • Page 52: Removing A Power Supply

    6. Make sure that the power-supply fan starts and the ac power LED (top) and dc power LED (bottom) on the power supply are lit, indicating that the power supply is operating correctly. The two green LEDs are to the left of the power-cord connector.

  • Page 53: Replacing A Hot-Swap Fan Assembly

    Power supply 2 Power supply 1 Server A Server B Power supply 2 Power supply 1 Y power cords Backup Backup power supply power supply Figure 35. Using a Y power cord to connect two servers This connection method provides the server with two different and independent backup power sources: one Back-UPS unit for power supply 1 on both servers and another Back-UPS unit for power supply 2 (redundant power supply) on both servers.
  • Page 54 Fan 4 (optional) Fan 5 Fan 6 Fan 7 Fan 1 Fan 2 Fan 3 Fan door A Fan door B Figure 36. Hot-swap fan locations Complete the following steps to replace a hot-swap-fan: 1. Read Appendix B, “Safety information,” on page 129 and “Installation guidelines”...

  • Page 55: Replacing The Battery

    The following information describes information that you must consider when replacing the battery: v IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 56 11. Start the Configuration/Setup Utility program and set configuration parameters as needed (see “Starting the Configuration/Setup Utility program” on page 13). See the User’s Guide on the IBM xSeries Documentation CD for additional information about using the Configuration/Setup Utility program.

  • Page 57: Completing The Installation

    3. If you have added or removed hardware from the server, update the server configuration as necessary (see “Starting the Configuration/Setup Utility program” on page 13). See the User’s Guide on the IBM xSeries Documentation CD for additional information about using the Configuration/Setup Utility program.

  • Page 58: Updating The Server Configuration

    The Configuration/Setup Utility program starts automatically so that you can save the new configuration settings. For more information, see the section about configuring the server in the User’s Guide on the IBM xSeries Documentation Some options have device drivers that you must install. See the documentation that comes with each option for information about installing device drivers.

  • Page 59: Input/Output Connectors

    Input/output connectors The server has the following input/output (I/O) connectors: v Three Ethernet controller connectors v One auxiliary-device (pointing device) connector v One keyboard v Three Universal Serial Bus (USB) one front and two rear v One serial v One video v One low-profile adapter (slot 1) v One adapter (any type) (slot 2) Figure 41 shows the location of the USB connector on the front of the server.

  • Page 60: Auxiliary-Device (Pointing Device) Connector

    Notes: 1. The server has three Ethernet connectors. Two of the Ethernet connectors are attached to the Ethernet controllers. See the IBM xSeries 336 Type 8837 User’s Guide on the IBM xSeries Documentation CD for more information about the Ethernet controllers.

  • Page 61: Serial Connector

    Serial connector Use a serial connector to connect a serial device. Figure 46 shows a serial connector. Figure 46. Serial connector Universal Serial Bus connector Use a Universal Serial Bus (USB) connector to connect a USB device. The USB ports support both USB 1.0, 1.1 and 2.0. The following table contains the speeds and cable lengths that USB 1.0, 1.1,and 2.0 support.

  • Page 62: Video Connector

    Video connector Use this connector to connect a monitor to the server. The connector is dark blue to help you identify it. Figure 48 shows a video connector. Figure 48. Video connector xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 63: Chapter 4. Service Replaceable Units

    Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM xSeries products. See the parts listing in “System replaceable units” on page 122 to determine if the component being replaced is a customer replaceable unit (CRU) or a FRU.

  • Page 64: Removing A Microprocessor And Heat Sink

    Removing a microprocessor and heat sink Note: v Read “Installation guidelines” on page 15. v Read the safety notices at Appendix B, “Safety information,” on page 129. v Read “Handling static-sensitive devices” on page 16. Complete the following steps to remove a microprocessor and heat sink: 1.

  • Page 65: Operator Information Panel

    Operator information panel Note: v Read “Installation guidelines” on page 15. v Read the safety notices at Appendix B, “Safety information,” on page 129. v Read “Handling static-sensitive devices” on page 16. Complete the following steps to remove the operator information panel: 1.

  • Page 66: Fan Bracket

    Fan bracket Note: v Read “Installation guidelines” on page 15. v Read the safety notices at Appendix B, “Safety information,” on page 129. v Read “Handling static-sensitive devices” on page 16. Complete the following steps to remove the fan brackets: 1.

  • Page 67: Drive Tray Assembly

    Drive tray assembly Note: v Read “Installation guidelines” on page 15. v Read the safety notices at Appendix B, “Safety information,” on page 129. v Read “Handling static-sensitive devices” on page 16. Complete the following steps to remove the drive tray assembly: 1.

  • Page 68: Front Panel Signal And Usb Cables

    Front panel signal and USB cables Note: v Read “Installation guidelines” on page 15. v Read the safety notices at Appendix B, “Safety information,” on page 129. v Read “Handling static-sensitive devices” on page 16. Complete the following steps to remove the front panel signal (flat) cable. 1.

  • Page 69: Power Backplane

    Power backplane Note: v Read “Installation guidelines” on page 15. v Read the safety notices at Appendix B, “Safety information,” on page 129. v Read “Handling static-sensitive devices” on page 16. Complete the following steps to remove the power backplane: 1.

  • Page 70: System Board

    System board This section contains service information for the system board. System-board option connectors Figure 54 shows the connectors on the system board for user-installable options. DIMM 1 (J5) DIMM 2 (J7) DIMM 3 (J8) DIMM 4 (J10) DIMM 5 (J12) DIMM 6 (J13) DIMM 7 (J14) Battery (BH1)

  • Page 71: System-Board Internal Connectors

    System-board internal connectors Figure 55 shows the internal connectors on the system board. Front operator panel (J2) SATA 1 connector (J31) SATA 0 connector (J36) Fan 1-3 connector (J30) Fan 4-7 connector (J33) Front USB connector (J38) DVD-ROM connector (J39) System-board connector SCSI connector (J35) Figure 55.

  • Page 72: System-Board Jumpers

    System-board jumpers Figure 57 shows the location of the jumper blocks on the system board. BIOS boot backup (J21) 3 2 1 Password reset (J22) Reserved (J43) Force power-on (J40) Force update BMC (J48) Reserved (J34) Reserved (J24) Disable video (J27) Figure 57.

  • Page 73: System-Board Cable Channels

    System-board cable channels The following illustration shows the cable channels on the system board where you should route the cables from user-installable options. Hard disk drive cable routing Full length PCI and SCSI cable routing Low profile PCI cable routing System cable routing Chapter 4.

  • Page 74: Removing The System Board

    Removing the system board Note: v Read “Installation guidelines” on page 15. v Read the safety notices at Appendix B, “Safety information,” on page 129. v Read “Handling static-sensitive devices” on page 16. Complete the following steps to remove the system board: 1.
  • Page 75 Heat-sink retainer bracket screws (6 places) System board screws (8 places) I/O port screws (4 places) Locator pin Figure 58. System board removal 9. Disconnect the power backplane; then, slide it to the side and set it out of the way (see “Power backplane”...
  • Page 76 18. Reverse steps 5 on page 64 through 12 on page 65 to replace the components that were removed. Note: When reassembling the components in the server, be sure to route all cables carefully so that they are not exposed to undue pressure. xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 77: Chapter 5. Diagnostics

    103 and “Undetermined problems” on page 119. 5. For information about power-supply problems, see “Power checkout” on page 6. For intermittent problems, check the error logs; see “Diagnostic programs, error codes, and messages” on page 70. © Copyright IBM Corp. 2002, 2007...

  • Page 78: Checkout Procedure

    96. 2. Turn off the server and all external devices. 3. Check all internal and external devices for compatibility at http://www.ibm.com/servers/eserver/serverproven/compat/us/. 4. Check all cables and power cords. 5. Set all display controls to the middle position.

  • Page 79: Diagnostic Tools Overview

    Diagnostic tools overview The following tools are available to help you identify and resolve hardware-related problems: v POST beep codes, error messages, and error logs The power-on self-test (POST) generates beep codes and messages to indicate successful test completion or the detection of a problem (see “POST error logs”). The POST error log contains the three most recent error codes and messages that the system has generated during POST.

  • Page 80: Viewing Error Logs From The Configuration/Setup Utility Program

    The POST error log contains the three most recent error codes and messages that the system generated during POST. The system-error log or the BMC log contains all messages that were issued during POST and all system status messages from the service processor. Note: The system-error log on the xSeries 336 server is available only with the Remote Supervisor Adapter II SlimLine.

  • Page 81: Diagnostic Text Message Format

    Notes: 1. Depending on the server configuration, some of the error codes might not appear when you run the diagnostic programs. 2. If diagnostic error codes appear that are not listed in the tables, make sure that the server has the latest levels of BIOS, Remote Supervisor Adapter II SlimLine, and ServeRAID code installed.

  • Page 82: Small Computer System Interface Messages

    Notes: a. You can press F1 while running the diagnostic programs to obtain help information. You also can press F1 from within a help screen to obtain online documentation from which you can select different categories. To exit from the help information and return to where you left off, press Esc. b.

  • Page 83: Light Path Diagnostics

    Light path diagnostics The server’s light path diagnostics feature provides a path that can be followed in three phases to help identify the source of an error. The lights are designed to be followed in an orderly progression, depending on the error. The LEDs are viewed in the following order: 1.
  • Page 84 1. Check the system-error LED on the operator information panel on the front of the server. A lit system-error LED indicates that a problem exists. Release latch Figure 61. Release latch for light path diagnostics panel 2. Check the light path diagnostics panel. Press the release latch on the operator information panel;...
  • Page 85 Note: After ac power has been removed from the server, power remains available to the LEDs for up to 12 hours, after which time you must turn on the server to supply power to the LEDs. 1) Read Appendix B, “Safety information,” on page 129 and “Installation guidelines”...

  • Page 86: Remind Button

    BMC firmware or SDR/FRU data only and does not affect any device drivers. Go to http://www.ibm.com/support/ to download the utility program; then, copy the Flash.exe file to a firmware update diskette. Note: To ensure proper server operation, be sure to update the server BMC firmware code first before updating the BIOS code.

  • Page 87: Recovering The Bios Code

    If this happens, you will need a BIOS recovery diskette. To create this diskette, download the BIOS recovery disk image from http://www.ibm.com/support and follow the directions in the image’s included readme file. Using the BIOS recovery diskette, complete the following steps to recover the BIOS code: 1.

  • Page 88: Erasing A Lost Or Forgotten Password (Clearing Cmos Memory)

    Erasing a lost or forgotten password (clearing CMOS memory) This section applies to a lost or forgotten power-on password. For general information about passwords, see the User’s Guide on the IBM Documentation CD. Attention: If an administrator password is lost or forgotten, there is no way to change, override, or remove it.

  • Page 89: Updating Remote Supervisor Adapter Ii Slimline Firmware

    3. Disconnect the power cord, and disconnect all external cables. 4. Remove the cover (see “Removing the cover” on page 18). 5. Locate the password reset jumper (J22) on the system board, removing any components that impede access to the jumper. BIOS boot backup (J21) Password reset (J22) Force update BMC (J48)

  • Page 90: Troubleshooting The Ethernet Controller

    2. Check for loose cables in the power subsystem. Also check for short circuits, for example, if there is a loose screw causing a short circuit on a circuit board. 3. Remove adapters and disconnect the cables and power connectors to all internal and external devices until the server is at the minimum configuration required to start the server (see “Minimum operating requirements”...

  • Page 91: Ethernet Controller Messages

    ServerGuide information. v Reseat or replace the adapter. Ethernet controller messages The integrated Ethernet controller might display messages from certain device drivers. The latest available information concerning these messages is at the IBM Support Web site at http://www.ibm.com/support/. Chapter 5. Diagnostics...
  • Page 92 xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 93: Chapter 6. Symptom-To-Fru Index

    1. Check the configuration before you replace a CRU or FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, see the documentation for that device. 3. Always start with “General checkout” on page 67.

  • Page 94: Beep Symptoms

    replace. Take the action (or replace the FRU) that is suggested first in the list, and then try the server again to see whether the problem has been corrected. Note: Try reseating a suspected component or reconnecting a cable before replacing the component.
  • Page 95 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Beep/symptom FRU/action 1-3-1 1. Reseat the DIMM (first 64K RAM test failed) 2. Replace the lowest-numbered pair of DIMMs with an identical known good pair of DIMMs;...
  • Page 96 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Beep/symptom FRU/action 2-4-4 1. Make sure that DIMMs are installed in the correct configuration (see (Invalid memory configuration) “Memory module considerations” on page 32). 2.

  • Page 97: No-Beep Symptoms

    Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Beep/symptom FRU/action 4-4-4 (Optional system management 1. Verify that the adapter is installed in slot 1. adapter not installed in slot 1 or not 2.

  • Page 98: Post Error Codes

    Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. No-beep symptom FRU/action No beep and no video (System v See “Undetermined problems” on page 119. error LED is OFF) No beep and no video (System v See “Light path diagnostics errors”...
  • Page 99 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1. Run the Configuration/Setup Utility program. (Real-time clock error) 2. Battery. 3. Clear CMOS. See “Erasing a lost or forgotten password (clearing CMOS memory)”...
  • Page 100 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1. Run the Configuration/Setup Utility program. (DRAM parity configuration error) 2. Battery. 3. System board. 1. Run the Configuration/Setup Utility program, if the DIMM was (DIMM disabled by system or user) disabled by the user.
  • Page 101 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1601 1. Remote Supervisor Adapter, if installed (The system is able to communicate to the 2. System board system management processor, but the system management processor failed to respond at the start of POST.) Complete...
  • Page 102 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 5962 1. Run the Configuration/Setup Utility program. (IDE CD-ROM drive configuration error) 2. CD-ROM drive. 3. CD-ROM power cable. 4.

  • Page 103: Light Path Diagnostics Errors

    Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 00180600 1. Run the Configuration/Setup Utility program. (PCI device BIST failure) 2. Move the failing adapter to slot 1 or 2. 3.
  • Page 104 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Diagnostics panel LED FRU/action PS1 (power supply 1: lit=failure or 1. Make sure power supply 1 is installed correctly. removal; flashing=invalid power 2.
  • Page 105 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Diagnostics panel LED FRU/action FAN (fan: lit=failure or slow fan 1. Make sure fans are installed correctly. operation (LED at failing fan is on); 2.

  • Page 106: Hot-Swap Power-Supply Led Errors

    Hot-swap power-supply LED errors Use the information in this section to solve power-supply problems. Note: The minimum configuration required for the dc good light to be lit is: v Power supply v Power cage assembly, if installed. v System board (use jumper J40 to bypass the power switch; see “System-board jumpers”...

  • Page 107: Diagnostic Error Codes

    Diagnostic error codes Note: In the following error codes, if XXX is 000, 195, or 197, do not replace a FRU. The descriptions for these error codes are: The test passed. The Esc key was pressed to stop the test. Warning;...
  • Page 108 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 020-XXX-003 1. PCI hot-swap latch assembly (Failed hot-swap slot 3 PCI latch test) 2. System board 020-XXX-004 1.
  • Page 109 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 165-342-000 (Service Processor: Failed) 1. Ensure latest firmware levels for ASM and BIOS are installed. 2. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry.
  • Page 110 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 166-201-002 System Management: Failed 1. Reseat I2C cable between the operator information card and (I2C bus error(s) See SERVPROC and the system board (“System-board internal connectors”...
  • Page 111 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 166-407-001 System Management: Failed 1. Disconnect all server and option power cords from the server, (BMC indicates failure in I2C bus test.) wait 30 seconds, reconnect, and retry.
  • Page 112 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 202-XXX-001 1. Microprocessor 1 (Failed system cache test) 2. System board 202-XXX-002 1. Microprocessor 2 (Failed system cache test) 2.

  • Page 113: Error Symptoms

    Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 405-XXX-a0n 1. For a = 0, system board (Failed Ethernet test on adapter in PCI slot 2. For a > 0, adapter in PCI slot a 415-XXX-000 1.

  • Page 114: Diskette Drive Error Symptoms

    Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Symptom FRU/action CD-ROM drive tray is not 1. Insert the end of a paper clip into the manual tray-release opening. working.

  • Page 115: Intermittent Error Symptoms

    The server and the monitor are turned on. 3. Keyboard. 4. System board. The mouse or pointing device 1. The mouse is compatible with the server. See http://www.ibm.com/servers/ does not work. eserver/serverproven/compat/us/. 2. Verify that: v The mouse or pointing-device cable is securely connected, and that the keyboard and mouse cables are not reversed.

  • Page 116: Memory Error Symptoms

    Symptom FRU/action Monitor problems (general). Some IBM monitors have their own self-tests. If you suspect a problem with the monitor, refer to the information that comes with the monitor for adjusting and testing instructions. 1. Monitor. 2. Run video diagnostics. If diagnostics pass, the problem may be a video driver.
  • Page 117 Non-IBM monitor cables might cause unpredictable problems. c. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, contact your IBM reseller or IBM marketing representative. 2. Video adapter, if installed. 3. System board.

  • Page 118: Option Error Symptoms

    Whenever memory or an option is changed, you must update the configuration. 2. Option you just installed. An IBM option that used to work 1. Verify that all of the option hardware and cable connections are secure. does not work now.

  • Page 119: Serial Port Error Symptoms

    Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Symptom FRU/action The server does not turn on. 1. Verify that: v The power cables are properly connected to the server. v The electrical outlet functions properly.

  • Page 120: Serverguide Error Symptoms

    Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Symptom FRU/action A serial device does not work. 1. Verify that: v The device is compatible with the server. v The serial port is enabled and is assigned a unique address. v The device is connected to the correct port (see “Input/output connectors”...

  • Page 121: Software Error Symptoms

    Software error symptoms Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Symptom FRU/action Suspected software problem. 1. To determine if problems are caused by the software, verify that: v The server has the minimum memory needed to use the software.
  • Page 122 Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 3E20 (ServeRAID-5i only) 1. Remove the ServeRAID-5i controller from its slot and install it in the proper PCI option slot. 2.

  • Page 123: Post (Ispr) Error Procedures

    Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action FFFF or other code not listed 1. Follow indications at “POST (ISPR) error procedures.” 2. SCSI cable. 3.
  • Page 124 Table 5. SCSI identifier (continued) SCSI Channel Code (z) Descriptions Channel 3 Channel 1 & 3 Channel 2 & 3 Channel 1, 2, & 3 Channel 4 Channel 1 & 4 Channel 2 & 4 Channel 1, 2, & 4 Channel 3 &...

  • Page 125: Scsi Error Codes

    c. Disconnect one drive at a time attached to channel identified in step 2a on page 114 and reboot each time to determine which drive is causing the problem. d. Replace SCSI cable attached to channel identified in step 2a on page 114. e.

  • Page 126: Fan Error Messages

    Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Message FRU/action System board is over recommended 1. Ensure system is being properly cooled; see “System reliability temperature considerations” on page 15. (level-warning;...

  • Page 127: System Shutdown

    Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Message FRU/action Power supply x 3.3 V fault (level-critical; v See “Power checkout” on page 79. 3.3 V power supply x had an error) Power supply x 5 V fault (level-critical;...

  • Page 128: Dasd Checkout

    Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field service technician. Message FRU/action System shutoff due to CPU x over 1. Ensure that the system is being properly cooled; see “System temperature (level-critical;...

  • Page 129: Undetermined Problems

    (turn on the server and reconfigure each time): v Any external devices v Surge suppressor device (on the server) v Modem, printer, mouse, or non-IBM devices v Each adapter v Drives v Memory modules (minimum requirement = two 256 MB DIMMs) Note: Minimum operating requirements are: a.

  • Page 130: Problem Determination Tips

    Notes: 1. If the problem goes away when you remove an adapter from the system and replacing that adapter does not correct the problem, suspect the system board. 2. If you suspect a networking problem and all the system tests pass, suspect a network cabling problem external to the system.

  • Page 131: Chapter 7. Parts Listing, Type 1879 And Type 8837

    3. Under Document type, select Parts information and click Go. System The main replaceable components of the xSeries 336 Type1879 and Type 8837 are shown in Figure 67. Figure 67. Parts, Type 1879 and Type 8837 © Copyright IBM Corp. 2002, 2007...

  • Page 132: System Replaceable Units

    Customer replaceable units (CRUs) can be replaced by the customer. Tier 1 CRUs and Tier 2 CRUs are described in the IBM “Statement of Limited Warranty” (at “Part 3 – Warranty Information”), which is in the Installation Guide.
  • Page 133 CRU No. CRU No. Index FRU No. System xSeries 336 Type 1879 and Type 8837 (Tier 1) (Tier 2) Power supply, 585 watt (all models except 0Rx, 0Sx, 0Tx, 1Rx, 24R2640 1Sx, 1Tx, 2Rx, 3Rx, 3Sx, 3Tx, 4Rx, 5Rx, 5Sx, 5Tx, DRx, DSx) Power supply, 585 watt (all models) 39Y7169 Chassis (all models)

  • Page 134: Keyboard Crus

    CRU No. CRU No. Index FRU No. System xSeries 336 Type 1879 and Type 8837 (Tier 1) (Tier 2) Grease (all models) 59P4740 Kit, miscellaneous parts (all models) v Bezel blank filler v EIA bracket assembly, left v EIA bracket assembly, right 90P5285 v Rail set, DVD v Power supply filler...

  • Page 135: Power Cords (Crus)

    French Canadian 37L0913 Power cords (CRUs) For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 136 IBM power cords for a specific country or region are usually available only in that country or region. IBM power cord part number Used in these countries and regions 02K0546 China 13F9940 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea...

  • Page 137: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

  • Page 138: Software Service And Support

    You can find service information for IBM systems and optional devices at http://www.ibm.com/systems/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

  • Page 139: Appendix B. Safety Information

    The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 140: Electrical Safety

    Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures.

  • Page 141: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 142: Handling Electrostatic Discharge-Sensitive Devices

    5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 143: Safety Notices (Multilingual Translations)

    Japanese v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
  • Page 144 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 145 Statement 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 146 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 147 Aqueça a mais de 100°C (212°F) v Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
  • Page 148 Instrução 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CUIDADO: Ao levantar a máquina, faça-o com segurança. Instrução 5 CUIDADO: Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação.
  • Page 149 Appendix B. Safety information...
  • Page 150 xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 151 Appendix B. Safety information...
  • Page 152 xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 153 Appendix B. Safety information...
  • Page 154 xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 155 Appendix B. Safety information...
  • Page 156 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 157 Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même...
  • Page 158 Notice n° 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à l’intérieur de la machine.
  • Page 159 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
  • Page 160 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.
  • Page 161 Hinweis 4 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen.
  • Page 162 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
  • Page 163 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 164 Avviso 4 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità. L’unità potrebbe disporre di più...
  • Page 165 Appendix B. Safety information...
  • Page 166 xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 167 Appendix B. Safety information...
  • Page 168 xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 169 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
  • Page 170 Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 171 Declaración 4 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.
  • Page 172 xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 173: Appendix C. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 174: Trademarks

    ServerProven BladeCenter TechConnect C2T Interconnect ThinkPad Chipkill Tivoli EtherJet Tivoli Enterprise FlashCopy Update Connector Wake on LAN IBM (logo) XA-32 IntelliStation XA-64 NetBAY X-Architecture Netfinity XceL4 NetView XpandOnDemand OS/2 WARP xSeries Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.

  • Page 175: Important Notes

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
  • Page 176 IBM equipment. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333. Have the IBM part number listed on the battery available prior to your call. For Taiwan: Please recycle batteries. For the European Union: Notice: This mark applies only to countries within the European Union (EU).

  • Page 177: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 178: Australia And New Zealand Class A Statement

    Australia and New Zealand Class A statement Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 179: United Kingdom Telecommunications Safety Requirement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.

  • Page 180: Japanese Voluntary Control Council For Interference (Vcci) Statement

    Japanese Voluntary Control Council for Interference (VCCI) statement xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 181: Index

    Ethernet configuration programs 13 connectors 10 connectors controller, messages 81 front USB 9, 47, 49 controller, troubleshooting 80 rear 9, 47, 49 LEDs 9 system board 60, 61 external cabling 47 cover installing 19 © Copyright IBM Corp. 2002, 2007...
  • Page 182 43 power-on 78 hard disk drive, installing 27 power supply, installing 40 memory modules about 32 IBM Support Line 128 installation sequence 33 important statements, defined 2 installing 34 indicators and controls 6 specifications 3 information LED 8...
  • Page 183 mouse problems (continued) connector 9 microprocessor 106 problems 105 monitor 106 mouse 105 option 108 power 108 power error 116 network connection problems 80 serial port 109 no-beep symptoms 87 software 111 notes, important 165 system shutdown 117 notices temperature 115 electronic emission 167 temperature-related 117 FCC, Class A 167...
  • Page 184 system board (continued) connectors 61 Y power-cord connectors 42 connectors, user-installable options 63 jumpers 62 removing 64 system error LED 7, 9, 73 system reliability 15 system shutdown BIST error messages 118 bus fault error messages 118 DASD checkout error messages 118 error messages 117 temperature-related error messages 117 system specifications 3...
  • Page 186 Part Number: 25K8109 (1P) P/N: 25K8109...

This manual is also suitable for:

Type 1879 xseries 336Type 8837Xseries 336 type 1879Xseries 336 type 8837

Table of Contents