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Thermal
Platen
Figure 29. Paper loading path (Models TI1, TI2, TI3,TI4, TI8, TI9, TG3, TG4, TG8, and TG9)
4. See Figure 29. Place the leading edge of the paper over the metal guide.
5. Close the paper cover.
6. Press the customer receipt feed button to advance the paper, to verify that the
Attention:
cover closed. This disengages the paper feed. The paper feed motor must then
catch up before the printer can feed the paper, which causes missing lines or partial
lines of print. Use the customer receipt feed button to advance the receipt and all
lines will print.
54
SureMark Printers User's Guide
paper is feeding correctly. Feed 30 cm (about 1 ft.) of paper through to test for
correct alignment.
Do not pull the receipt paper out of the printer with the paper access
Not Correct
Paper Roll
Paper
Roll Core
Updated April 2, 2009
Correct
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