Page 1 U800W Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Page 4: Wireless Interoperability
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
Page 5: Wireless Lan And Your Health
Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Page 6 The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 7 NOTE The above caution applies to products that operate with an 802.11a radio device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive...
Page 8 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
Page 9 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 10: Device Authorization
FH: This equipment uses FH-SS modulation. The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
Page 11 Deutschland: License required for outdoor installations. Check with reseller for procedure to follow. Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen. France: Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T.
Page 12: Bluetooth Wireless Technology Interoperability
Bluetooth Special Interest Group. Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for...
Page 13: Bluetooth Wireless Technology And Your Health
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 14: Regulatory Statements
Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 15 Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 16 See www.mpegla.com. Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Page 17: Table Of Contents
Contents Introduction................23 This guide ...............25 Safety icons ............26 Other icons used..........26 Your computer’s features and specifications ..27 Other documentation ..........27 Service options ............27 Chapter 1: Getting Started............28 Selecting a place to work ........28 Setting up a work environment ......28 Keeping yourself comfortable ......29 Computer user comfort recommendations ..29 Good Working Posture ........29...
Page 18 Connecting to a power source ........36 Charging the main battery........39 Using the computer for the first time ......39 Setting up your software........40 Registering your computer with Toshiba ....40 Adding optional external devices......40 Adding memory (optional) ........40 Recovering the Internal Storage Drive ....41 Recovering to out-of-box state (recommended recovery method)....42...
Page 19 Starting a program from the Start menu...73 Saving your work ............73 Backing up your work ..........74 Restoring your work .........74 Toshiba’s online resources ........75 Chapter 3: Mobile Computing........... 76 Toshiba’s energy-saver design........76 Running the computer on battery power ....76 Battery Notice ...........76 Power management ..........77...
Page 20 Contents Setting battery notifications ......81 Conserving battery power ........82 Power Plans............83 Using the TOSHIBA eco power plan......84 Changing the main battery ........84 Taking care of your battery ........85 Safety precautions ..........85 Maintaining your battery ........86 Disposing of your computer ........86 Traveling tips ............87...
Page 21 Contents TOSHIBA Face Recognition Utility......107 TOSHIBA PC Diagnostic Tool Utility......108 Mouse Utility ............109 TOSHIBA Hardware Setup........110 TOSHIBA Sleep Utility ...........112 Starting the TOSHIBA Sleep Utility....112 USB Sleep and Charge ........112 Enabling/Disabling USB Sleep and Charge..114 Power supply mode settings......114 Sleep and Music ..........115 TOSHIBA Accessibility ..........116...
Page 22 ® in the Windows operating system ...136 If you need further assistance.......141 Contacting Toshiba .........141 Other Toshiba Internet Web sites......141 Toshiba’s worldwide offices........142 Appendix A: Hot Keys/TOSHIBA Cards........144 Hot Key Cards ............144 Using the Hot Key Cards .........145 Hot key functions ..........145 Help ..............145...
Page 23: Introduction
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.
Page 24 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Page 25: This Guide
Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 26: Safety Icons
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 27: Your Computer's Features And Specifications
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...
Page 28: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause...
Page 29: Keeping Yourself Comfortable
Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.
Page 30: Using The Notebook With An External Keyboard, Mouse Or Monitor
Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches.
Page 31: Typing Style
Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing.
Page 32: Mobile Computing Tips
Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline.
Page 33: Check List
Getting Started Selecting a place to work For more specific recommendations on the safety and comfort of your computer environment, customers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/ Check list ❏...
Page 34 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury.
Page 35: Important Information On Your Computer's Cooling Fan
Getting Started Selecting a place to work Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data. ❖...
Page 36: Setting Up Your Computer
Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 40 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, and memory.
Page 37 Getting Started Connecting to a power source Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
Page 38 Getting Started Connecting to a power source Plug the AC adaptor cord into the DC-IN on the side of the computer. (Sample Illustration) Connecting the AC adaptor cord to the computer Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows.
Page 39: Charging The Main Battery
Getting Started Charging the main battery Charging the main battery NOTE The computer battery is not accessible by the user. Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white.
Page 40: Setting Up Your Software
Product registration can be completed by either visiting the Toshiba Web site at register.toshiba.com, or by clicking the Start button, and then in the Search field, typing Registration.
Page 41: Recovering The Internal Storage Drive
Getting Started Recovering the Internal Storage Drive information on adding memory to your computer. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module. Recovering the Internal Storage Drive...
Page 42: Recovering To Out-Of-Box State (Recommended Recovery Method)
AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See “Erasing the Internal Storage Drive” on page 57 more information.
Page 43 Make sure the computer is turned off. While powering on your computer, press the key when the initial TOSHIBA screen displays. The Boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the key.
Page 44 Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.
Page 45: Recovering Of Factory Default Software With User's Data
Using “Recovery of Factory Default Software with user’s data” recovers your internal storage drive to factory default state and attempts to save C:\Users data to C:\Backup. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work”...
Page 46 (Sample Image) Selecting a process screen A warning screen appears, stating the Toshiba Recovery Wizard will “attempt” to save all data. There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process.
Page 47 Getting Started Recovering the Internal Storage Drive Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 74). Click Yes to continue.
Page 48: Recovering Without Changing The Internal Storage Drive Partitions
Make sure the computer is turned off. While powering on your computer, press the key when the initial TOSHIBA screen displays. The Boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key.
Page 49 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
Page 50: Recovering To A Custom Size Partition
Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data on the C: drive will be lost during the recovery process.
Page 51 Make sure the computer is turned off. While powering on your computer, press the key when the initial TOSHIBA screen displays. The Boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the key.
Page 52 Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.
Page 53: Creating Recovery Media
Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba Web site at accessories.toshiba.com. It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media.
Page 54 Click the Start button, and then in the Search field, type Recovery Media Creator. In the list that appears above, click your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box Select DVD or USB Flash from the drop-down list, depending on the type of external media you want to use.
Page 55: Restoring From Recovery Media
Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process.
Page 56 Click Yes to continue. When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and then click Next.
Page 57: Erasing The Internal Storage Drive
For more information, “Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery media. ❖...
Page 58 Select Enter Toshiba Recovery Wizard, and then click Next. Select Erase the hard disk and then click Next. Choose one of the following options on the Erase the hard disk screen: ❖...
Page 59: Checking The Internal Storage Drive Operating Status
Computer Management. In the list that appears above, click your selection. Click Disk Management. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click the Start button, and then in the Search field, type TOSHIBA Application Installer.
Page 60: Using The Touch Pad
Getting Started Using the touch pad Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications. You can use the touch pad (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to: ❖...
Page 61 Getting Started Using the touch pad Do the following: Example: Move the on-screen Slide your finger across the touch pad in the direction you want to move the pointer. pointer To move the pointer a longer distance, slide your finger several times across the touch pad in the preferred direction.
Page 62 To stop scrolling, lift your finger off of the touch pad. To enable circular scrolling, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then (Sample Illustration) Circular scrolling click on Settings. Double-click on...
Page 63: Adjusting Touch Pad Settings
Touch pad setting options vary by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press .
Page 64: Connecting An External Device
Getting Started Connecting an external device Connecting an external device Depending on your computer model, it may include USB 3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.0 port (if available). You can easily attach an external device to your computer. To do this: Read the directions that came with the device to see if you first need to install new software.
Page 65: Connecting An Hdmi -Compatible Television Or Display Device
Getting Started Using external display devices ® Connecting an HDMI -compatible television or display device ® To connect an HDMI -compatible television or display device to the computer: ❖ ® Connect one end of an HDMI cable (not included with your ®...
Page 66: Adjusting The Quality Of The External Display
Getting Started Customizing your computer’s settings ❖ Swap - Switch primary display between internal display and external monitor when using extended desktop (Sample Image) Display options window Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings.
Page 67: Cleaning The Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 68 Getting Started Caring for your computer Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable...
Page 69: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 70: Using The Keyboard
Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 71: Character Keys
Function keys on this computer are operated simply by pressing them, but it's also possible to configure them to work in conjunction with the Fn key, as on some other computer models. To enable the Fn functionality, please refer to “TOSHIBA Hardware Setup” on page 110. ®...
Page 72: Backlit Keyboard
Learning the Basics Starting a program NOTE To capture a print screen of the entire screen, press the key. PRTSC Backlit keyboard (Available on certain models) Your keyboard may have a backlight illumination feature. If the keyboard backlight setting is set to Auto, the backlight turns on when you type on the keyboard and turns off after a certain interval when you stop typing.
Page 73: Starting A Program From The Start Menu
Learning the Basics Saving your work Start typing the program’s name ( wordpad ) in the Search programs and files field. As you type, all matching files and programs are displayed in a separate window. In the search results window, click WordPad under Programs. Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu.
Page 74: Backing Up Your Work
Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available.
Page 75: Toshiba's Online Resources
Learning the Basics Toshiba’s online resources Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 76: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
Page 77: Power Management
The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a computer’s battery life under any conditions other than the specific...
Page 78: Charging Batteries
Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the AC adaptor specified by Toshiba. You can order a Toshiba AC adaptor from Toshiba’s Web site at accessories.toshiba.com. Charging the main battery To charge the main battery, plug the computer into a live electrical outlet.
Page 79: Charging The Rtc Battery
Mobile Computing Monitoring main battery power Please make a complete back up of your data to external media before discharging the battery. For more information, see “Backing up your work” on page Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings.
Page 80 Mobile Computing Monitoring main battery power ❖ Is unlit when the battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet NOTE Battery life and charge time may vary, depending upon power management settings, applications and features used.
Page 81: Determining Remaining Battery Power
Mobile Computing Monitoring main battery power Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.
Page 82: Conserving Battery Power
Mobile Computing Monitoring main battery power been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off. To change the default notification settings: Click the Start button, and then in the Search field, type Power Options.
Page 83: Power Plans
Mobile Computing Monitoring main battery power ❖ Where you are working, since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖...
Page 84: Using The Toshiba Eco Power Plan
For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, see “Power Plans” on page The TOSHIBA eco Utility™...
Page 85: Taking Care Of Your Battery
If you find that a new battery is needed, contact the location where you purchased the computer for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a new battery.
Page 86: Maintaining Your Battery
Mobile Computing Disposing of your computer Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 87: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 88: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You can use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 89: Finding Your Way Around The Desktop
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area ® (Sample Image) Windows operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 90 Exploring Your Computer’s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. ®...
Page 91: Setting Up For Communications
NOTE To enable or disable wireless communication, use the Hot Key For more information see “Hot Keys/TOSHIBA Cards” on page 144. NOTE When the Wireless antenna is ON, the wireless indicator light will...
Page 92: Connecting Your Computer To A Network
Exploring Your Computer’s Features Exploring audio features ® For help with common Wi-Fi networking problems, see “Wireless networking problems” on page 134. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports. Accessing a network To access a network, connect an Ethernet cable to the Network port (RJ45) on your computer.
Page 93: Using External Speakers Or Headphones
Exploring Your Computer’s Features Using the Web Camera When you have finished recording, click the Stop Recording button. The Save As dialog box appears. To save the file, type a file name, and then click Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers.
Page 94: Using The Memory Card Reader
Exploring Your Computer’s Features Using the memory card reader Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary. To access the Web Camera, click the Start button, and then in the Search field, type Web Camera.
Page 95: Removing Memory Media
Exploring Your Computer’s Features Using the memory card reader When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Removing memory media Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon.
Page 96: Chapter 5: Utilities
❖ TOSHIBA Assist ❖ TOSHIBA Recovery Media Creator ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility...
Page 97: Toshiba Assist
The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click the Start button, and then in the Search field, type TOSHIBA Assist. In the list that appears above, click your selection.
Page 98: Connect
Utilities TOSHIBA Assist Connect ® The features available in this category are Bluetooth Settings. (Sample Image) TOSHIBA Assist window – Connect tab...
Page 99: Secure
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab...
Page 100: Protect & Fix
Utilities TOSHIBA Assist Protect & Fix The feature available in this category is the TOSHIBA PC Diagnostic Tool Utility. (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
Page 101: Optimize
The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window – Optimize tab...
Page 102: Toshiba Recovery Media Creator
TOSHIBA Recovery Media Creator TOSHIBA Recovery Media Creator The TOSHIBA Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media”...
Page 103: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ A power-on password—Prevents unauthorized users from starting the computer.
Page 104: Using A Supervisor Password
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 105: Using A User Password
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your...
Page 106: Deleting A User Password
Setting passwords To register a password for the power-on password functions: Click the Start button, and then in the Search field, type TOSHIBA Assist. In the list that appears above, click your selection. The TOSHIBA Assist window appears. On the left side, click the Secure tab.
Page 107: Toshiba Face Recognition Utility
TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face...
Page 108: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: Click the Start button, and then in the Search field, type PC Diagnostic Tool.
Page 109: Mouse Utility
Click the Start button, and then in the Search field, type Mouse. In the list that appears above, click your selection. Or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. The settings you can change are divided into these categories: ❖...
Page 110: Toshiba Hardware Setup
To access it: ❖ Click the Start button, and then in the Search field, type HWSetup. In the list that appears above, click your selection. Or click the TOSHIBA Hardware Settings icon in the Optimize tab of TOSHIBA Assist.
Page 111 Utilities TOSHIBA Hardware Setup ❖ Panel open/Power on—Allows you to turn on the computer when opening the display panel while the computer is turned off. NOTE Since the system is a quick-booting system, you must press the keys immediately after pressing the power button.
Page 112: Toshiba Sleep Utility
USB Sleep and Charge function. It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility Click the Start button, and then in the Search field, type Sleep Utility. In the list that appears above, click your selection.
Page 113 Utilities TOSHIBA Sleep Utility NOTE ❖ When the USB Sleep and Charge function is enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
Page 114: Enabling/Disabling Usb Sleep And Charge
Mode, which is the default mode, will charge a wide variety of digital audio players. If your device does not charge in Auto Mode, try using Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen...
Page 115: Sleep And Music
Sleep and Music Your Toshiba computer may be equipped with the “Sleep and Music” feature that allows you to listen to music stored on a portable audio device using the speakers of your computer, even when the computer is powered OFF -- in Sleep Mode, Hibernation Mode, or shutdown state.
Page 116: Toshiba Accessibility
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the...
Page 117: Toshiba Eco Utility
The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click the Start button, and then in the Search field, type eco Utility.
Page 118: Toshiba Pc Health Monitor
You may disable the TOSHIBA PC Health Monitor at any time by ® uninstalling the software via the Windows Control Panel.
Page 119: Toshiba Split Screen Utility
NOTE Not all active windows can fit within the display zones. To access the TOSHIBA Split Screen Utility, do one of the following: ❖ Click the Start button, and then in the Search field, type Split Screen Utility.
Page 120: Settings
When you drag the icon near the edge of the screen, the Windows snap function will be enabled. Settings To access Settings for the TOSHIBA Split Screen Utility, do one of the following: ❖ Click the Start button, and then in the Search field, type Split Screen Utility.
Page 121 Utilities TOSHIBA Split Screen Utility Settings tab On the Settings tab, you can enable or disable the Split Screen Utility, select a display zone template, and customize its operation. Enable Split Screen • The “Split Screen” icon appears on the title bar of the active window.
Page 122 Utilities TOSHIBA Split Screen Utility Advanced tab (Sample Image) Advanced tab– TOSHIBA Split Screen Utility On the Settings tab, you can create custom display zone templates to fit the windows of your favorite application. Click the New Template button to create a display zone template,...
Page 123: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 124: Problems When You Turn On The Computer
If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 125 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error message. Recovery – Windows did not shut down successfully To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged.
Page 126: The Windows Operating System Is Not Working
The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See “Contacting Toshiba” on page 141.
Page 127: Internet Problems
If Something Goes Wrong ® The Windows operating system is not working ❖ Safe Mode with Networking ❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640 x 480) ❖ Last Known Good Configuration (advanced) ❖...
Page 128: The Windows Operating System Can Help You
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device.
Page 129: Memory Problems
Your computer has two memory module slots. Both slots are located under the keyboard and should only be accessed by a Toshiba authorized service provider. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
Page 130: Keyboard Problems
If Something Goes Wrong Keyboard problems If the AC power light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance. The AC adaptor and power cord/cable work correctly, but the battery will not charge.
Page 131: Display Problems
If Something Goes Wrong Display problems You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site.
Page 132: Disk Or Storage Drive Problems
If Something Goes Wrong Disk or storage drive problems ® For more information, see the Windows online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware.
Page 133: Error-Checking
If Something Goes Wrong Sound system problems Error-checking Run Error-checking, which analyzes the directories and files on the storage drive and repairs any damage it finds. To run Error-checking: Click Start, and then Computer. Right-click the drive you want to check. On the pop-up menu, click Properties.
Page 134: Wireless Networking Problems
If Something Goes Wrong Wireless networking problems Check that the volume control on the computer is turned up. If you are using external headphones or speakers, check that they are securely connected to your computer. The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers.
Page 135: Develop Good Computing Habits
NOTE To enable or disable wireless communication, use the Hot Key For more information see “Hot Keys/TOSHIBA Cards” on page 144. ❖ Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of ®...
Page 136: Data And System Configuration Backup In The Windows Operating System
If Something Goes Wrong Develop good computing habits page 69 for instructions. On a regular basis, back up the information stored on your internal storage drive. ® Use Windows to back up files, or the entire computer, to an optical disc, or external hard disk.
Page 137 If Something Goes Wrong Develop good computing habits Saving system configuration with restore points ® The System Restore feature of the Windows operating system ® quickly creates restore points ‘snapshots’ of your Windows operating system configuration and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control ®...
Page 138 If Something Goes Wrong Develop good computing habits NOTE This list may contain restore points that you did not create. Restore points labeled System Checkpoint were automatically created by the ® Windows operating system. Other restore points may have been created automatically by applications when they were installed.
Page 139 If Something Goes Wrong Develop good computing habits Click Back up your computer under the System and Security heading. Follow the on-screen instructions to back up your files. For more help, click Start, Help and Support, and search for “back up files.” General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, optical...
Page 140 If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted. Lower the limit in the TOSHIBA...
Page 141: If You Need Further Assistance
Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com...
Page 142: Toshiba's Worldwide Offices
20041, Agrate Brianza Japan Milano, Italy Latin America and Caribbean Mexico Toshiba America Information Toshiba de México S.A. de C.V. Systems, Inc. Sierra Candela No.111, 6to. Piso 9740 Irvine Boulevard Col. Lomas de Chapultepec. Irvine, California 92618 CP 11000 Mexico, DF.
Page 143 If Something Goes Wrong Toshiba’s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.
Page 144: Appendix A: Hot Keys/Toshiba Cards
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...
Page 145: Using The Hot Key Cards
Hot Keys/TOSHIBA Cards Hot key functions Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the corresponding function key. NOTE Hot keys are keys that, when pressed, turn system functions on and off.
Page 146: Output (Display Switch)
Hot Keys/TOSHIBA Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
Page 147: Disabling Or Enabling The Touch Pad
To swap sides, select Swap Image Display. Disabling or enabling the touch pad This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see “Using...
Page 148: Keyboard Hot Key Functions
Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions This hot key decreases the speaker volume. This hot key increases the speaker volume. This hot key mutes the sound coming from the computer. This hot key allows you to zoom out.
Page 149: Disabling Or Enabling Wireless Devices
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ® ® Wi-Fi enabled—Enables just the Wi-Fi module. ❖...
Page 150: Zoom (Display Resolution)
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 151: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...
Page 152: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current BIOS Basic Input/Output System ® BD-ROM Blu-ray Disc Read-Only Memory bits per second Compact Disc CD-ROM Compact Disc Read-Only Memory...
Page 153 Glossary DIMM Dual Inline Memory Module Disk Operating System Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM Erasable Programmable Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte Hard Disk Drive HDMI...
Page 154 Glossary Read-Only Memory Real-Time Clock Secure Digital SDRAM Synchronous Dynamic Random Access Memory Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User’s Guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
Page 155 Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
Page 156 Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
Page 157 Glossary CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
Page 158 Glossary document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click—To press and release the pointing device’s primary button ® rapidly twice without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated.
Page 159 Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files.
Page 160 HDMI cables. See also HDMI. Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 161 Glossary LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
Page 162 Glossary motherboard—The computer’s main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt—See system prompt. multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation.
Page 163 Glossary password—A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card—A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter.
Page 164 Glossary Random Access Memory—See RAM. Read-Only Memory—See ROM. reboot—See boot, restart. removable disk—A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen.
Page 165 Glossary shortcut—See keyboard shortcut. ® Sleep—A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software—See program.
Page 166 Glossary ® Wi-Fi —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)—The worldwide network of Web sites linked together over the Internet.
Page 167: Index
72 running computer on battery battery power 76 battery life 76 safety precautions 85 care 85 setting notifications 81 changing 84 battery indicator light 80 charge indicator light 38 BIOS Setup charge time 78 see TOSHIBA Hardware Setup charger 78...
Page 168 Index button creating new icon 89 start 90 exploring the 88 icons 89 recycle bin 89 caring for your computer 66 standard features 89 changing Windows® operating system 88 battery 84 Device Manager character keys 71 fixing a problem 128 charging the battery 39 directing cleaning the computer 67...
Page 169 91 backlit 72 character keys 71 function keys 71 ON/OFF indicator light 80 hot keys 148 online resources special Windows® keys 71 Toshiba 75 troubleshooting 130 optional external devices using 70 adding 40 keys other documentation 27 backlit 72...
Page 170 Search programs and files field safety 33 starting a program 72 problem solving selecting contacting Toshiba 141 a place to work 28 Startup options 126 power plan options 83 program, starting 72 video cables 64 program, starting from Start menu 73...
Page 171 Index sounds TOSHIBA PC Health Monitor 118 recording 92 TOSHIBA Recovery Media Creator speakers using external 93 TOSHIBA Service Station 117 start button 90 TOSHIBA Sleep Utility 112 starting a program 72 TOSHIBA Split Screen Utility 119 Search programs and files field 72 touch pad Windows®...
Page 172 106 user password, setting 105 using a microphone 92 computer lock 67 Memory card reader 94 TOSHIBA eco power plan 84 touch pad 60 Web Camera 93 using the keyboard 70 Utilities 96 video projector adjusting display 66...

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Toshiba U845W-S400 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys/Toshiba Cards

Appendix B: Power Cord/Cable Connectors

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Table of Contents