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IBM 8646 - Eserver xSeries 220 Hardware Maintenance Manual
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IBM 8646 - Eserver xSeries 220 Hardware Maintenance Manual

IBM 8646 - Eserver xSeries 220 Hardware Maintenance Manual

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ERserver
Hardware Maintenance Manual
xSeries 220 Type 8646

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Summary of Contents for IBM 8646 - Eserver xSeries 220

  • Page 1 ERserver Hardware Maintenance Manual xSeries 220 Type 8646...
  • Page 3 ERserver Hardware Maintenance Manual xSeries 220 Type 8646...
  • Page 4 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.

  • Page 5: About This Manual

    220. Important: This manual is intended for trained servicers who are familiar with IBM PC Server products. Before servicing an IBM product, be sure to review “Safety information” on page 111. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions.

  • Page 6: Online Support

    Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. Online support Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device Driver files. File download address is: http://www.ibm.com/pc/support Hardware Maintenance Manual: xSeries 220 Type 8646...

  • Page 7: Table Of Contents

    ..91 Major components of the xSeries 220 server . 39 System board . . 40 Beep symptoms . . 91 System board options connectors . . 40 No beep symptoms . . 94 © Copyright IBM Corp. 2001...
  • Page 8 Diagnostic error codes . . 94 Safety information . . 111 Error symptoms . . 97 General safety . . 111 POST error codes . . 99 Electrical safety . . 112 System board LEDs . . 105 Safety inspection guide . .

  • Page 9: General Checkout

    5. Power supply problems, see “Power checkout” on page 15 and “Symptom-to-FRU index” on page 91. 6. Safety information, see “Safety information” on page 111. 7. For intermittent problems, check the error log; see “POST error messages” on page 12. © Copyright IBM Corp. 2001...
  • Page 10 1. IS THE SYSTEM PART OF A CLUSTER? YES. Schedule maintenance with the customer. Shut down all systems related to the cluster. Run storage test. NO. Go to step 2. 2. IF THE SYSTEM IS NOT PART OF A CLUSTER: v Power-off the computer and all external devices.

  • Page 11: General Information

    The IBM xSeries 220 server comes with a limited warranty and IBM Server Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date information about the server model and other IBM server products at the following World Wide Web address: http://www.ibm.com/eserver/xseries/...

  • Page 12: Features And Specifications

    Features and specifications This section provides a summary of the features and specifications of the xSeries 220 server. Microprocessor: v Intel ® ® ™ Pentium III microprocessor with MMX technology and SIMD extensions v 256 or 512 KB ECC, Level-2 cache v 133 MHz front-side bus (FSB) v Support for up to two microprocessors Memory:...

  • Page 13: Server Features

    v Parallel port v Two Universal Serial Bus (USB) ports v Keyboard port v Mouse port v IDE controller port v Video port Acoustical noise emissions: v Sound power, idling: 5.1 bel maximum v Sound power, operating: 5.5 bel maximum Environment: v Air temperature: –...

  • Page 14: Reliability, Availability, And Serviceability

    Hard disk drive Predictive Failure Analysis (PFA) v Menu-driven setup, system configuration, optional redundant array of independent disks (RAID) configuration, and diagnostic programs v Optional IBM Remote Supervisor Adapter subsystem to provide control for remote system management v Wake on LAN function through onboard Ethernet controller...

  • Page 15: Server Controls And Indicators

    v Vital product data (VPD) on memory, system board, and hot-swap drive backplane Server controls and indicators This section identifies the controls and indicators on the front of the server. Ethernet speed 100 Mbps Cover-release latch CD-ROM eject button CD-ROM drive activity light Diskette-eject button...

  • Page 16: Turning On The Server

    2. See “Ethernet port” on page 74 for information on Ethernet controllers and adapters, and Wake on LAN PCI adapters. v If the IBM Remote Supervisor Adapter is installed in your server, the Remote Supervisor Adapter can turn on the server.

  • Page 17: Turning Off The Server

    Turning off the server Turning off the server refers to the act of disconnecting the server from the power source. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 18 Hardware Maintenance Manual: xSeries 220 Type 8646...

  • Page 19: Diagnostics

    POST beep codes Beep codes are sounded in a series of beeps. For example, a 1-2-4 beep code sounds like one beep, a pause, two consecutive beeps, another pause, and four more consecutive beeps. © Copyright IBM Corp. 2001...

  • Page 20: Post Error Messages

    v One beep indicates the successful completion of POST. v More than one beep indicates that POST detected a problem. For more information, see “Beep symptoms” on page 91. POST error messages POST error messages occur during startup when POST finds a problem with the hardware or detects a change in the hardware configuration.

  • Page 21: Text Messages

    Diagnostic error messages indicate that a problem exists; they are not necessarily intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel. Sometimes the first error to occur causes additional errors.

  • Page 22: Starting The Diagnostic Programs

    Aborted This result occurs when the test could not proceed because of the system configuration. Warning This result occurs when a possible problem is reported during the diagnostic test, such as when a device that is to be tested is not installed. Test Specific String This is additional information that you can use to analyze the problem.

  • Page 23: Diagnostic Error Messages

    Note: If you already are running the diagnostic programs, begin with step 3 . To view the test log: 1. Turn on the server and watch the screen. If the server is on, shut down the operating system and restart the server. 2.
  • Page 24 Use the ServerGuide program to make a BIOS flash diskette. v Download a BIOS flash diskette from the World Wide Web. Go to http://www.ibm.com/pc/support/, select IBM Server Support, and make the selections for your server. To recover the BIOS, do the following: 1.

  • Page 25: Identifying Problems Using Status Leds

    Microprocessor VRM number 2 (connector J12) fault (see note 1) Notes: 1. The fan and VRM LEDs will illuminate only if the IBM Remote Supervisor Adapter is installed in the server. 2. The server does not support user-replaceable power supplies or fans.
  • Page 26 Table 2. Diagnostic LEDs System Error LED System board Cause Action (on front panel) None The system error log is 75% or more Check the system error log and full or a Predictive Failure Analysis correct any problems. See “Choices A system error (PFA) alert was logged.

  • Page 27: Replacing The Battery

    To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Note: After you replace the battery, you must reconfigure the server and reset the system date and time.
  • Page 28 CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.

  • Page 29: Temperature Checkout

    Temperature checkout Proper cooling of the system is important for proper operation and system reliability. For a typical IBM xSeries server, you should make sure: v Each of the drive bays has either a drive or a filler panel installed...

  • Page 30: Ethernet Controller Troubleshooting Chart

    v Determine if the hub supports auto-negotiation. If not, try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub. v Check the LAN activity light on the rear of the server. The LAN activity light illuminates when the Ethernet controller sends or receives data over the Ethernet network.

  • Page 31: Ethernet Controller Messages

    Table 3. Ethernet troubleshooting chart (continued) Ethernet Suggested Action controller problem The Ethernet Check the following: v Make sure that the cable is connected to the Ethernet controller. controller stopped v Make sure that your PCI system BIOS is current. working when v Reseat the adapter.
  • Page 32 Table 4. NetWare driver messages for the Ethernet controller (continued) Message Description Duplicate slot numbers Explanation: An attempt has been made to bind the same slot detected. number more than once. Action: Check the slot numbers entered during the bind. Adapter slot numbers must be valid and unique. If the problem persists, contact your network supplier.
  • Page 33 Explanation: Single adapter found but multiple instances tried to load. Action: Using the Configuration/Setup Utility, make sure that Ethernet is enabled, and that the slot containing the IBM Netfinity 10/100 Ethernet Adapter or the IBM 10/100 EtherJet PCI adapter is enabled.
  • Page 34 Ethernet teaming messages: Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller Event ID Type Description Error Explanation: Team Name and physical adapter name are the same. This is an invalid configuration. Action: Reconfigure the adapter team by double-clicking the PROSet icon in the control panel.
  • Page 35 Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller (continued) Event ID Type Description Informational Explanation: Team nn. Preferred primary adapter took over. Action: None. Informational Explanation: Team nn. Preferred secondary adapter took over. Action: None.
  • Page 36 Hardware Maintenance Manual: xSeries 220 Type 8646...

  • Page 37: Configuration

    ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM xSeries servers. You can use these CDs during the initial installation of the server to configure the server hardware and simplify the network operating system installation. The ServerGuide CDs also contain a collection of application programs, which you can install after the server is up and running.

  • Page 38: Choices Available From The Configuration/Setup Main Menu

    Choices available from the Configuration/Setup main menu From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the following: IBM Setup - © IBM Corporation 2001 Configuration/Setup Utility · System Summary ·...
  • Page 39 Select this choice to view or change the assignments for devices and input/output ports. This choice appears only on the full Configuration/Setup Utility main menu. v Date and Time Select this choice to set the system date and time. The system time is in a 24-hour format (hour:minute:second). v System Security Select this choice to set passwords.
  • Page 40 Management Interrupt (SMI) can disable the memory. – PCI Bus Control Note: If the IBM Remote Supervisor Adapter is installed in your server, this feature is disabled; in this case, the PCI Bus Control choice is not available on the Configuration/Setup Utility menu.

  • Page 41: Using Passwords

    After making changes, select: - Save and exit the PCI Utility to save the changes and return to the Advanced Setup choice. - Exit the PCI Utility without saving changes to discard the changes, retain the current settings, and return to the Advanced Setup choice. v Error Log Select this choice to view or clear error logs.

  • Page 42: Administrator Password

    Administrator password Note: This choice is available on the Configuration/Setup Utility menu only if the IBM Remote Supervisor Adapter is installed in your server. Select this choice to set an administrator password. The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on passwords, and allow a power-on password to be changed by the user.

  • Page 43: Using The Scsiselect Utility Program

    The following table provides a summary of the password features. Table 7. Power-on and administrator password features Type of password Results v Enter the password to complete the system startup. Power-on password v All choices are available on the Configuration/Setup Utility main menu.

  • Page 44: Choices Available From The Scsiselect Menu

    Choices available from the SCSISelect menu The following choices appear on the SCSISelect Utility menu: v Configure/View Host Adapter Settings Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the on-screen instructions.

  • Page 45: Using The Pxe Boot Agent Utility Program

    Using the PXE boot agent utility program The PXE boot agent is a built-in, menu-driven configuration utility program that you can use to: v Select whether or not to display setup prompt v Set menu wait times v Select OS wake up support Attention: The network startup protocols and startup order options are not supported on this product.
  • Page 46 Select this choice to either display the PXE setup prompt or disable it. Disable is the default setting. When this choice is enabled, Press Ctrl+S to enter the setup menu will appear on the screen under the initializing prompt. v Setup time wait menu Select this choice to set the amount of time (in seconds) that the system will pause during initialization for a Ctrl+S input.

  • Page 47: Installing Options

    Note: The illustrations in this document might differ slightly from your hardware. The following illustration shows the locations of major components in the server. Rear adapter retaining bracket Microprocessor EMC shields Memory modules Filler panels Drive cage Front adapter support bracket Support bracket assembly Cover © Copyright IBM Corp. 2001...

  • Page 48: System Board

    (J32) PCI 3 (J35) Note: If the server and operating system support system-management functions and, if the IBM Remote Supervisor Adapter is installed in your server, the system-management connector (J32) is dedicated for use by the Remote Supervisor Adapter. Hardware Maintenance Manual: xSeries 220 Type 8646...

  • Page 49: System Board Internal Cable Connectors

    System board internal cable connectors The following illustration identifies system-board connectors for internal cables. Microprocessor 2 Microprocessor 1 Main power fan 4 (J2) fan 3 (J3) (J1) Fan 2 power (J18) Diskette drive (J27) DASD I C (J43) Fan 1 power (J10) IDE (J30) Fan 5 power...

  • Page 50: System Board Jumpers And Switches

    System board jumpers and switches The following illustration identifies the jumpers and switches on the system board. ABR disable Ethernet jumper (J20) (J16) Switch block ASR (J14) Video (J28) NMI (J15) Flash ROM page-swap jumper (J38) SCSI (J37) System board jumper blocks Any jumper blocks on the system board that are not shown in the illustration are reserved.
  • Page 51 Flash ROM Page Jumper Switch block Flash ROM page-swap jumper (J38) Flash ROM page jumper (J38) determines whether primary or secondary (backup) POST/BIOS code is used by the system to start up. The default setting for J38 is a jumper between pins 2 and 3 (primary POST/BIOS). For backup POST/BIOS, place a jumper between pins 1 and 2 of J38.

  • Page 52: Before You Begin

    Back up all important data before you make changes to disk drives. v Have a small, flat-blade screwdriver available. v For a list of supported options for the server, refer to http://www.ibm.com/pc/compat on the World Wide Web. System reliability considerations To help ensure proper cooling and system reliability, make sure: v Each of the drive bays has either a drive or a filler panel installed.

  • Page 53: Removing The Side Cover

    Place the server in an upright position; then, rotate the feet a quarter turn away from the server. Carefully position the server on its feet. When you need to access the inside of the server to install options, you might find it easier to place the server on its side, so that the system board is facing you.

  • Page 54: Removing The Bezel

    1. Review the information in “System reliability considerations” on page 44. 2. Turn off the server and all attached devices and disconnect power cords and then all external cables. 3. If necessary, unlock the server cover. 4. Pull out on the cover-release latch near the rear of the server cover; then, slide the cover toward the rear of the server and remove it.

  • Page 55: Removing The Support Bracket Assembly

    Removing the support bracket assembly When working with some options such as hard disk drives and microprocessors, you must first remove the support bracket assembly to access the location of the option. The support bracket assembly consists of a support bracket, an air baffle, and a fan.

  • Page 56: Working With Adapters

    You can install up to five peripheral component interconnect (PCI) adapters in the PCI slots on the system board of the server. See the xSeries 220 ServerProven list at http://www.ibm.com/pc/compat/ for a list of PCI adapters that the server supports.

  • Page 57: Installing An Adapter

    SCSI devices, and then PCI slots 3 through 5. v If you plan to use the IBM Remote Supervisor Adapter in the server, you must install the IBM Remote Supervisor Adapter in PCI slot 2. Only PCI slot 2 supports the IBM Remote Supervisor Adapter.
  • Page 58 5. Remove the rear adapter retaining bracket from the server. If you are installing a full-length adapter, rotate the front adapter support bracket to the open (unlocked) position. 6. Remove the expansion-slot cover. Store it in a safe place for future use. Attention: Expansion-slot covers must be installed on all vacant slots.

  • Page 59: Installing Internal Drives

    The following illustration shows how to reroute the SCSI cable. If you install a ServeRAID adapter and intend to use it with hot-swap, hard disk internal drives, remove the cable from the internal SCSI connector (J41) on the system board and connect it to the ServeRAID adapter. Note: You can also install a ServeRAID adapter in non-hot-swap models;...
  • Page 60 Note: The illustrations in this document might differ slightly from your hardware. Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 To remove or install a drive, you must turn off the server first, unless you are removing or installing a hot-swap hard disk drive.

  • Page 61: Preinstallation Steps (All Bays)

    Note: The electromagnetic interference (EMI) integrity and cooling of the server are both protected by having bays 1 through 4 covered or occupied. When you install a drive, save the filler panel from the bay, in case you later remove the drive and do not replace it with another. Preinstallation steps (all bays) Before you install drives in the server, verify that you have all the cables and any other equipment specified in the documentation that comes with the drive.
  • Page 62 5. If the drive is a laser product, observe the following safety precaution. Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation.

  • Page 63: Installing A Non-Hot-Swap Hard Disk Drive In Bay 5, 6, Or 7

    Installing a non-hot-swap hard disk drive in bay 5, 6, or 7 Locking tab To install a non-hot-swap hard disk drive in bay 5, 6, or 7, do the following: 1. Read the information in “Preinstallation steps (all bays)” on page 53. 2.

  • Page 64: Installing A Hot-Swap Hard Disk Drive In Bay 5, 6, Or 7

    Installing a hot-swap hard disk drive in bay 5, 6, or 7 If the server is a hot-swap model, it contains hardware that you can use to replace a failed hard disk drive without turning off the server. Therefore, you have the advantage of continuing to operate the system while a hard disk drive is removed or installed.
  • Page 65 The following illustration shows the rear connectors on the hot-swap-drive backplane, as viewed from the rear of the server. SCSI cable connector SCSI power cable connector I C cable connector The following illustration shows how to install a hot-swap hard disk drive in the server.

  • Page 66: Installing Memory Modules

    These DIMMs can be installed in any memory slot. The server supports a minimum of 128 MB and a maximum of 4 GB of system memory. See the ServerProven list at http://www.ibm.com/pc/compat/ for a list of memory modules for use with the server.
  • Page 67 DIMM 1 DIMM connector 1 DIMM 2 DIMM connector 2 DIMM connector 3 DIMM connector 4 Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 114. To install a DIMM, do the following: 1.
  • Page 68 a. Open the retaining clips on the connector. DIMM (second pair) b. Turn the DIMM so that the pins align correctly with the connector. c. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. d.

  • Page 69: Installing And Removing A Microprocessor

    World Wide Web. 2. Obtain an SMP-capable operating system (optional). For a list of supported operating systems, see http://www.ibm.com/pc/compat/ on the World Wide Web. 3. The server comes with one microprocessor, which is installed in microprocessor connector (U12) (the microprocessor connector that is furthest from the power supply).

  • Page 70: Installing A Microprocessor

    Microprocessor internal clock frequencies and external clock frequencies must be identical. See the ServerProven list at http://www.ibm.com/pc/compat for a list of microprocessors for use with the server. v When you handle electrostatic discharge (ESD) sensitive devices, take precautions to avoid damage from static electricity.
  • Page 71 7. Install a fan sink onto the microprocessor and connect the fan-sink power cable to the system board by doing the following: VRM 2 (J12) Terminator card Microprocessor fan 2 (J2) Microprocessor fan 1 (J3 ) Microprocessor VRM 1 (J42) Fan sink Fan-sink retainer...

  • Page 72: Removing A Microprocessor

    1) If you installed the microprocessor in connector (U11), press down on the latches on either side of connector (J12), and install the VRM in connector (J12). If you installed the microprocessor in connector (U12), press down on the latches on either side of connector (J42), and install the VRM in connector (J42).

  • Page 73: Installing The Bezel

    v If you removed the microprocessor from connector (U11), press down on the latches on either side of connector (J12), and remove the VRM from connector (J12). v If you removed the microprocessor from connector (U12), press down on the latches on either side of connector (J42), and remove the VRM from connector (J42).

  • Page 74: Connecting External Options

    To install the server side cover: 1. Clear any cables that might impede the replacement of the cover. 2. Align the bottom tabs of the side cover with the matching slots in the server chassis; then, insert the tabs into the slots. 3.

  • Page 75: Input/Output Ports

    “Input/output ports”. Power cord Mouse Keyboard USB 1 USB 2 Serial B Parallel Serial A Ethernet Video Input/output ports This section provides information about the input/output (I/O) ports on the server. These ports include the following: v One parallel port v One video port v One keyboard port v One auxiliary pointing-device (mouse) port...

  • Page 76: Parallel Port Connector

    To view or change the parallel-port assignment, do the following: 1. Restart the server and watch the monitor screen. 2. When the message appears, press F1. 3. From the main menu, select Devices and I/O Ports; then, press Enter. 4. Select the parallel port; then, use the arrow keys to advance through the available settings.

  • Page 77: Serial Ports

    Table 10. Parallel-port connector pin-number assignments (continued) Ground Ground Ground Ground Serial ports The server has two standard serial (communication) ports: serial port A and serial port B. Some application programs require specific ports, and some modems function properly only at certain serial port addresses. You might need to use the Configuration/Setup Utility program to change serial port address assignments to prevent or resolve address conflicts.

  • Page 78: Keyboard Port

    2. If you install a USB keyboard that has a mouse port, the USB keyboard emulates a mouse, and you will not be able to disable the mouse settings in the Configuration/Setup Utility program. USB cables and hubs You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach more than two USB devices, you must use a hub to connect the devices.

  • Page 79: Auxiliary-Device (Pointing Device) Port

    Auxiliary-device (pointing device) port The system board has one auxiliary-device port that supports a mouse or other pointing device. The following table shows the pin-number assignments for the auxiliary-device connector on the system board. Table 14. Auxiliary-device connector pin-number assignments Signal Data Reserved...

  • Page 80: Scsi Port

    SCSI port The server has an integrated small computer system interface (SCSI) controller with an internal connector (J41) on the system board. This controller supports an Ultra160 SCSI internal channel. This channel supports up to 15 SCSI devices. In addition, this controller uses: v Double-transition clocking to achieve high transfer rates v Domain name validation to negotiate compatible data transfer speeds with each device...
  • Page 81 Table 16. 68-pin SCSI connector pin-number assignments Signal Signal +Data 12 -Data 12 +Data 13 -Data 13 +Data 14 -Data 14 +Data 15 -Data 15 +Data P1 -Data P1 +Data 0 -Data 0 +Data1 -Data 1 +Data 2 -Data 2 +Data 3 -Data 3 +Data 4...

  • Page 82: Ethernet Port

    ServerGuide CDs. Failover for redundant Ethernet The IBM 10/100 Ethernet Adapter or the IBM 10/100 Etherjet PCI family of adapters are optional redundant network interface cards (NIC adapters) that you can install in the server. If you install this NIC adapter and connect it to the same logical segment as the primary Ethernet controller, you can configure the server to support a failover function.
  • Page 83 Because you set this priority at the host or entry point of the network, the network devices can base forwarding decisions on priority information that is defined in the packet. Priority Packet information is available on the IBM Networking Web site at http://www.ibm.com/networking/support Priority Packet prioritizes traffic based on priority filters. These are parameters that you assign to outgoing (transmit) packets.
  • Page 84 v The adapter cannot be assigned to an adapter team. v If you are setting up VLANs and packet tagging on the same adapter, 802.1p/802.1Q tagging must be enabled on the IBMSet Advanced tab. If your network infrastructure devices do not support IEEE 802.1p or you are not sure, you can still define filters and send packets as high priority.
  • Page 85 5. Type the VLAN ID and VLAN name. The VLAN ID must match the VLAN ID of the switch. The ID range is from 1 to 1000. The VLAN name is for information only and does not need to match the name on the switch. 6.

  • Page 86: Ethernet Port Connector

    Ethernet port connector The following table shows the pin-number assignments for the RJ-45 connector. These assignments apply to both 10BASE-T and 100BASE-TX devices. Table 17. Ethernet RJ-45 connector pin-number assignments Signal Signal +Transmit data Not connected -Transmit data -Receive data +Receive data Not connected Not connected...

  • Page 87: Fru Information (Service Only)

    7. Place a screwdriver against the bottom release latch of the button kit and gently press upward and slide the latch through the aperture. 8. Gently pinch together the upper release latches and slide the latches through the aperture and remove the button kit. © Copyright IBM Corp. 2001...

  • Page 88: Hot-Swap Hard Disk Drive Cage

    Hot-swap hard disk drive cage Before you begin: v Read “Safety information” on page 111. v Review the information in “System reliability considerations” on page 44. Note: The illustration above may differ slightly from your server. To remove the hot-swap hard disk drive, do the following: 1.

  • Page 89: Hot-Swap Backplane

    Hot-swap backplane Before you begin: v Read “Safety information” on page 111. v Review the information in “System reliability considerations” on page 44. Note: The illustration above may differ slightly from your server. To remove the hot-swap backplane, do the following: 1.

  • Page 90: Power Supply

    Power supply Before you begin: v Read “Safety information” on page 111. v Review the information in “System reliability considerations” on page 44. To remove the power supply, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3.

  • Page 91: Rear Fan

    Rear fan Before you begin: v Read “Safety information” on page 111. v Review the information in “System reliability considerations” on page 44. Rear Rubber extensions To remove the rear fan, do the following: 1. Power-off the server, if it is on. 2.

  • Page 92: System Board

    System board Before you begin: v Read “Safety information” on page 111. v Review the information in “System reliability considerations” on page 44. Notes: 1. When replacing the system board, you must either update the system with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image.

  • Page 93: Cd-Rom Drive

    CD-ROM drive Before you begin: v Read “Safety information” on page 111. v Review the information in “System reliability considerations” on page 44. To remove the CD-ROM drive, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3.

  • Page 94: Bezel Release Latch

    6. Gently slide the floppy disk drive toward the front of the server and lift it out. Bezel release latch Before you begin: v Read “Safety information” on page 111. v Review the information in “System reliability considerations” on page 44. To remove the bezel release latch, do the following: 1.

  • Page 95: Top/Side Cover

    Top/side cover Before you begin: v Read “Safety information” on page 111. v Review the information in “System reliability considerations” on page 44. To remove the top/side cover, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3.

  • Page 96: Handle Assembly

    Handle assembly Before you begin: v Read “Safety information” on page 111. v Review the information in “System reliability considerations” on page 44. To remove the handle cap, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3.

  • Page 97: Adapter Retainer

    Adapter retainer Before you begin: v Read “Safety information” on page 111. v Review the information in “System reliability considerations” on page 44. To remove the adapter retainer, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3.
  • Page 98 Hardware Maintenance Manual: xSeries 220 Type 8646...

  • Page 99: Symptom-To-Fru Index

    Once the configuration has reset to the default, it must be saved in Setup to be stored in CMOS. 3. For IBM devices not supported by index, refer to the manual for that device. 4. Always start with “General checkout” on page 1.
  • Page 100 Beep/Symptom FRU/Action 1-2-3 (DMA page 1. System Board register write/read test failed) 1-2-4 (RAM refresh 1. DIMM verification failed) 2. System Board 1-3-1 (1st 64K RAM test 1. DIMM failed) 2. System Board 1-3-2 (1st 64K RAM 1. DIMM parity test failed) 2.
  • Page 101 Beep/Symptom FRU/Action 3-1-3 (RAM test failed 1. DIMM above address OFFFFH) 2. Memory card 3. System board 3-1-4 (Time-of-Day 1. Battery clock failed) 2. System Board 3-2-1 (Serial port failed) 1. System board 3-2-2 (Parallel port 1. System board failed) 3-2-4 (Failure 1.

  • Page 102: No Beep Symptoms

    Beep/Symptom FRU/Action One Long and Two 1. Video adapter (if present) Short Beeps 2. System Board Two Long and Two 1. Video adapter Short Beeps No beep symptoms No Beep Symptom FRU/Action No beep and the system 1. System board operates correctly.
  • Page 103 Error Code/Symptom FRU/Action 015-XXX-001 (USB interface 1. System Board not found, board damaged) 015-XXX-015 (Failed USB 1. Make sure parallel port is not disabled External Loopback test) 2. Re-run USB External Loopback test 3. System Board 015-XXX-198 (USB device 1. Remove USB devices from USB1 and USB2 connected during USB test) 2.
  • Page 104 Error Code/Symptom FRU/Action 166-201-000 System 1. Disconnect all server and option power cords form server, wait 30 seconds, Management: Failed reconnect, and retry. 2. Reseat I2C cables between: I2C Bus Error(s). See System Error/Event Log for details a. Advanced System Management adapter (in PCI slot 2/J31) and planar (J32) from both ASMPROC and b.

  • Page 105: Error Symptoms

    Error Code/Symptom FRU/Action 215-XXX-000 (Failed IDE 1. CD-ROM Drive Cables CD-ROM test) 2. CD-ROM Drive 3. System Board 217-XXX-000 (Failed BIOS 1. Fixed Disk 1 Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 217-XXX-001 (Failed BIOS 1.
  • Page 106 4. Diskette Drive 5. System Board Monitor problems (general). 1. Monitor Some IBM monitors have 2. Run Video Diagnostics. If diagnostics pass, the problem may be a video driver. their own self-tests. If you 3. Display Adapter / System Board...

  • Page 107: Post Error Codes

    Setup Action v Be sure the server is supported; all xSeries servers with a startable (bootable) Setup and Installation CD won’t start. CD-ROM drive are supported. v If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence.
  • Page 108 Error Code/Symptom FRU/Action 062 (Three consecutive boot 1. Run Configuration/Setup failures using the default 2. Battery configuration.) 3. System Board 4. Microprocessor 101, 102, 106 (System and 1. System Board microprocessor error) 111 (Channel check error) 1. Failing adapter 2. DIMM 3.
  • Page 109 Error Code/Symptom FRU/Action 187 (VPD serial number not 1. Set serial number in Setup set.) 2. System Board 188 (Bad EEPROM CRC #2) 1. Run Configuration/Setup 2. System Board 189 (Three attempts were 1. Run Configuration/Setup, enter the administrator password made to access the server 2.
  • Page 110 Error Code/Symptom FRU/Action 762 (Coprocessor 1. Run Configuration/Setup configuration error) 2. Battery 3. Processor 962 (Parallel port error) 1. Disconnect external cable on parallel port. 2. Run Configuration/Setup 3. System Board 998 (Automatic Restart or AC 1. No action required power restored) 999 (System recovered from 1.
  • Page 111 Error Code/Symptom FRU/Action 1962 (Drive does not contain 1. Verify a bootable operating system is installed. a valid boot sector) 2. If RAID system, refer to the Hardware Maintenance Manual for the specific RAID adapter. 3. Run Diagnostics 4. Hard Disk Drive 5.
  • Page 112 Error Code/Symptom FRU/Action 00180100 (A PCI adapter has 1. If the PCI adapter that is requesting the memory resources is the start (boot) requested memory resources device, you might need to change the order of the adapters in the PCI slots. that are not available.) Memory is allocated to devices in the order that is specified in the Boot Priority option in the Start Options menu in the Configuration/Setup Utility.

  • Page 113: System Board Leds

    Error Code/Symptom FRU/Action 01298101 (Bad update data 1. Ensure all microprocessors are the same stepping level and cache size. for microprocessor 1) 2. Microprocessor 1 01298102 (Bad update data 1. Ensure all microprocessors are the same stepping level and cache size. for microprocessor 2) 2.
  • Page 114 (power-on the computer and reconfigure each time). v Any external devices v Surge suppressor device (on the computer) v Modem, printer, mouse, or non-IBM devices v Each adapter v Drives v Memory Modules (Minimum requirement = one 128 MB DIMM) Note: Minimum operating requirements are: a.

  • Page 115: Parts Listing, Type 8646

    Parts listing, Type 8646 This parts listing supports Type 8646, Models 21X, 22X, 2AX, 31X, 32X, 3AX, 41X, 42X, 4AX, 51X, 52X, 5AX. © Copyright IBM Corp. 2001...

  • Page 116: System

    System Index System (xSeries 220 - Type 8646) Models 21X, 22X, 2AX, 31X, 32X, 3AX, 41X, 42X, 4AX, FRU No. 51X, 52X, 5AX Chassis (All models) 06P5853 Cover, side/top (All models) 19K4957 Handle kit (All models) 19K4934 Bar release (All models) 19K4946 Support handle (All models) 19K4936...

  • Page 117: Keyboards

    Index System (xSeries 220 - Type 8646) Models 21X, 22X, 2AX, 31X, 32X, 3AX, 41X, 42X, 4AX, FRU No. 51X, 52X, 5AX 5V/12V VRM VER.8.5 (All models) 24P6893 18.2GB, SCSI (Models 22X, 32X, 42X, 52X) 19K1485 Battery (All models) 33F8354 Power cord (All models) 93F2364 Cable, SCSI 5-drop (non hot swap only) (Models 21X, 22X, 31X, 32X, 41X, 42X, 51X, 52X)

  • Page 118: Power Cords

    Keyboard FRU No. Swiss, F/G 37L2578 Turkish 37L2579 Turkish 37L2580 UK English 37L2581 Yugosl/Lat 37L2582 US English-EMEA 37L2583 Japanese 37L2584 Chinese/US 37L2585 Thailand 37L2587 French Canadian 37L0913 Power cords Power cord FRU No. China (PRC) 01K9851 Japan 01K9853 Thailand 12J5120 Israel 12J5122 Bangladesh, Burma, India, Pakistan, South Africa, Sri Lanka...

  • Page 119: Related Service Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 120: Electrical Safety

    Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures.

  • Page 121: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 122: Handling Static-Sensitive Devices

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 123: Grounding Requirements

    Italian v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
  • Page 124 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 125 18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. v Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 126 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 127 Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
  • Page 128 18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs) CUIDADO: Ao levantar a máquina, faça-o com segurança. Instrução 5 CUIDADO: Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação.
  • Page 129 Related service information...
  • Page 130 Hardware Maintenance Manual: xSeries 220 Type 8646...
  • Page 131 Related service information...
  • Page 132 Hardware Maintenance Manual: xSeries 220 Type 8646...
  • Page 133 Related service information...
  • Page 134 Hardware Maintenance Manual: xSeries 220 Type 8646...
  • Page 135 Related service information...
  • Page 136 Hardware Maintenance Manual: xSeries 220 Type 8646...
  • Page 137 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 138 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 139 18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à...
  • Page 140 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
  • Page 141 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 142 18 kg 32 kg 55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß...
  • Page 143 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
  • Page 144 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 145 18 kg 32 kg 55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità. L’unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall’unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione.
  • Page 146 Hardware Maintenance Manual: xSeries 220 Type 8646...
  • Page 147 Related service information...
  • Page 148 Hardware Maintenance Manual: xSeries 220 Type 8646...
  • Page 149 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
  • Page 150 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 151 Declaración 4 18 kg 32 kg 55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.

  • Page 152: Send Us Your Comments

    We want to know your opinion about this manual (part number 24P2925). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: _________________________________________...

  • Page 153: Problem Determination Tips

    IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid intellectual property or other legally protectable rights, any...

  • Page 154: Trademarks

    ServerProven, including but not limited to the implied warranties of merchantability and fitness for particular purpose. These products are offered and warranted solely by third parties. Trademarks The following items are trademarks of the IBM Corporation in the United States or other countries or both: SystemXtra NetBAY3...
  • Page 156 Part Number: 24P2925 File Number:...

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