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NOTE
See "System" on page 130 to determine which components should be replaced by a field
service technician.
Symptom
An option that was just
installed does not work.
NOTE
See "System" on page 130 to determine which components should be replaced by a field
service technician.
Symptom
Power switch does not work
and reset button, if
supported, does work.
Option problems
FRU/action
1. Verify that:
•
The option is designed for the computer.
•
You followed the installation instructions that came with the option.
•
The option is installed correctly.
•
You have not loosened any other installed options or cables and that
all option hardware and cable connections are secure.
•
If the failing option is a SCSI storage expansion unit:
— The cables for the SCSI expansion unit are connected correctly.
— If the SCSI storage expansion unit has been removed, verify that
the socket is terminated correctly.
— The external SCSI expansion unit is turned on. You must turn on
the external SCSI expansion unit before turning on the
computer.
•
You updated the configuration information in the Configuration/Setup
Utility program. Whenever memory or an option is changed, you
must update the configuration.
2.
If the option comes with its own test instructions, use those instructions to
test the option.
3.
Replace the option you just installed.
Power problems
FRU/action
1. Reseat connector.
2.
Front bezel with customer card.
3.
System board assembly.
117
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