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IBM systems management software and IBM ServeRAID programs You can also find the most current information about your server on the IBM Web site at: System is ready to use. Go to the Server Support http://www.ibm.com/pc/support flowchart to register and profile your server.
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Register and profile your server properly? After you register and profile, you will be able to: • Diagnose problems using the IBM Online Assistant • Participate in the IBM discussion forum • Receive e-mail notifications of technical updates related to your profiled products...
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ERserver BladeCenter HS20 Type 8678 Installation and User’s Guide...
Reliability, availability, and serviceability features ... . . 6 Major components of the BladeCenter HS20 Type 8678 blade server ..7 System board illustration ..... . 8 System board LED locations .
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Purchasing additional services ....61 IBM Statement of Limited Warranty Z125-4753-06 8/2000 ..62 Part 1 - General Terms ..... 62 Part 2 - Country-unique Terms .
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Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. BladeCenter HS20 Type 8678: Installation and User’s Guide...
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Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
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Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
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Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
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The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. BladeCenter HS20 Type 8678: Installation and User’s Guide...
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Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
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Statement 21: CAUTION: Hazardous energy is present when the blade is connected to the power source. Always replace the blade cover before installing the blade. BladeCenter HS20 Type 8678: Installation and User’s Guide...
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A set of user labels comes with the blade server. When you install the blade server in the BladeCenter, write whatever identifying information you want on a label and place it on the BladeCenter bezel just below the blade server, as shown in the following illustration. BladeCenter HS20 Type 8678: Installation and User’s Guide...
Related publications In addition to this Installation and User’s Guide, the following documentation is provided in PDF on the IBM BladeCenter Documentation CD that comes with your IBM BladeCenter unit: v Safety Information: This publication contains translated caution and danger statements.
Additional publications might be included on the IBM BladeCenter Documentation Features and specifications The following table provides a summary of the features and specifications of your BladeCenter HS20 Type 8678 blade server. Note: Power, cooling, removable-media drives, external ports, and advanced system management are provided by the IBM Eserver BladeCenter Type 8677.
Notices and statements used in this book The caution and danger statements used in this book also appear in the multilingual Safety Information book provided on the IBM BladeCenter Documentation CD. Each caution and danger statement is numbered for reference to the corresponding statement in the safety book.
I/O expansion Your blade server comes with two connectors on the system board for I/O expansion options, such as the IBM HS20 Fibre Channel Expansion Card, for adding more network communication capabilities to the blade server. Reliability, availability, and serviceability features Three of the most important features in server design are reliability, availability, and serviceability (RAS).
Major components of the BladeCenter HS20 Type 8678 blade server The following illustration shows the locations of major components in your blade server. You need to remove the blade server from the BladeCenter and remove the blade server cover to see the components.
DIMM socket 2 (J5) and heat sink (U66) DIMM socket 3 (J2) DIMM socket 4 (J6) Note: The SCSI expansion connector requires a terminator on it unless an expansion option is connected to it. BladeCenter HS20 Type 8678: Installation and User’s Guide...
System board LED locations The following illustration shows the location of the LEDs on the system board. You might need to refer to this illustration when solving problems with the blade server. You need to remove the blade server from the BladeCenter unit, open the cover, and press the Light Path Diagnostics button to light any error LEDs that were turned on during processing.
3, you can start the blade server from a backup BIOS page. The default position is pins 1 and 2. See the blade server Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD for complete details. Note: If you start the blade server from the backup page because the primary BIOS page has become damaged, you need to flash the primary BIOS code.
Activity LED: When this green LED is on, it indicates that there is hard-disk-drive or network activity. Power-on LED: This green LED indicates the power status of the blade server in the following manner: BladeCenter HS20 Type 8678: Installation and User’s Guide...
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4. The blade-error LED, information LED, and location LED can be turned off through the BladeCenter management-module Web interface or the IBM Director console. The IBM Director program is a system-management product that comes with the BladeCenter unit. Power control button Power-control button: This button is located behind the control panel door.
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Note: This button has effect only if local power control is enabled for the blade server. Local power control is enabled and disabled through the BladeCenter management module Web interface. BladeCenter HS20 Type 8678: Installation and User’s Guide...
Back up all important data before you make changes to disk drives. v For a list of supported options for your blade server, refer to http://www.ibm.com/pc/us/compat/ on the World Wide Web. System reliability considerations To help ensure proper cooling and system reliability, make sure that microprocessor socket 2 always contains either the microprocessor heat sink filler or a microprocessor and heat sink.
4. Place either a filler blade or another blade in the bay within one minute. The recessed spring-loaded doors will move out of the way as you insert the blade or filler blade. BladeCenter HS20 Type 8678: Installation and User’s Guide...
Opening the blade server cover The following illustration shows how to open the cover on the blade server. Blade-cover release Blade-cover release Complete the following steps to open the blade server cover: 1. Review the information in “Safety” beginning on page v and “Installation guidelines”...
IDE hard disk drive already installed. Attention: To maintain proper system cooling, do not operate the BladeCenter unit for more than 1 minute without either a blade or a filler blade installed in each blade bay. BladeCenter HS20 Type 8678: Installation and User’s Guide...
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IDE drive Tray Riser card Short screws Complete the following steps to install a 2.5-inch IDE hard disk drive. Note: Do not install a drive into IDE connector 2 if you intend to also install an I/O expansion option. The I/O expansion option occupies the same area as the second IDE drive.
SDRAM Registered DIMM specification, which is available from http://www.jedec.org/ on the World Wide Web. For a list of supported options for your blade server, see http://www.ibm.com/us/compat/ on the World Wide Web. 7. PC2100 DIMMs are backward-compatible and work in the PC1600 sockets.
The following illustration shows how to install DIMMs on the system board. DIMM socket 1 (J1) DIMM socket 2 (J5) DIMM socket 3 (J2) DIMM socket 4 (J6) Before you begin, read the documentation that comes with your option. Complete the following steps to install a DIMM: 1.
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To use SMP, obtain an SMP-capable operating system. For a list of supported operating systems and other options, go to http://www.ibm.com/pc/us/compat/ on the World Wide Web. Attention: To ensure proper server operation when you install an additional microprocessor, use microprocessors that have the same cache size and type, and the same clock speed.
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5. Remove the bezel assembly (see “Removing the blade server bezel assembly” on page 18 for instructions). 6. Locate the microprocessor socket on the system board. 7. Remove the heat-sink filler. 8. Install the microprocessor: a. If the socket has a protective plastic sheet over the pin holes, remove the plastic sheet.
3 and 4 on the BladeCenter unit are for the same interface. For example, if you add the IBM HS20 Fibre Channel Expansion Card option to your blade server, the modules in switch module bays 3 and 4 on...
To use SCSI hard disk drives with your blade server, install a SCSI storage expansion unit, such as the IBM HS20 SCSI Storage Expansion Unit, on the blade server. You will then be able to install two 3.5-inch, hot-swap, SCSI, 1-inch (26 mm) slim-high hard disk drives in the expansion unit, for use by the blade server.
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The connector on the expansion unit automatically aligns with and plugs into the SCSI expansion connector (J8) on the system board. 7. Insert the combined blade and expansion unit into two adjacent BladeCenter bays. BladeCenter HS20 Type 8678: Installation and User’s Guide...
9. If you have not already done so, install the LSI device drivers for your operating system. LSI device drivers are on the Resource CD that comes with the BladeCenter. You can also get the latest version of the drivers from the IBM Support Web site at http://www.ibm.com/pc/support/.
SCSI hard disk drives. Replacing a SCSI hot-swap hard disk drive If a hard disk drive in the storage expansion unit fails, you can replace it without turning off the blade server. BladeCenter HS20 Type 8678: Installation and User’s Guide...
“Installing a SCSI hot-swap hard disk drive” on page 27 for instructions). Replacing the battery IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
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Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
d. Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip. 7. Insert the new battery: a. Tilt the battery so that you can insert it into the socket, under the battery clip.
Important: The blade server cannot be inserted into the BladeCenter unit until the cover is installed and closed, or a SCSI storage expansion unit is installed. Do not attempt to override this protection. BladeCenter HS20 Type 8678: Installation and User’s Guide...
The following illustration shows how to close the blade server cover. Blade-cover Cover release pins Blade-cover release Complete the following steps to close the blade server cover: 1. Review the information in “Safety” beginning on page v and “Installation guidelines” on page 15. 2.
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9. If desired, write identifying information on one of the user labels that come with the blade server; then, place the label on the BladeCenter bezel just below the blade server, as shown in the following illustration. BladeCenter HS20 Type 8678: Installation and User’s Guide...
User label Important: Do not place the label on the blade server or in any way block the ventilation holes on the blade server. 10. If you have other blades to install, do so now. Attention: If you reinstall a blade that you removed, you must install it in the same bay from which you removed it.
(this is a one-time-only occurrance). BladeCenter HS20 Type 8678: Installation and User’s Guide...
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The Ethernet controllers on your blade server communicate with the network through the Ethernet switch modules on the BladeCenter unit. Network signals to and from the blade server or any I/O expansion options are automatically routed to a same-network-interface switch module through circuitry in the BladeCenter unit. Chapter 3.
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The following product is available from the World Wide Web: IBM Remote Deployment Manager Version 3.1.01 or later If the blade server patch has been applied to the IBM Remote Deployment Manager (RDM) Version 3.1.01 or later product, you can use RDM to install a BIOS update onto the blade server.
You can set a time to be added or subtracted from the system time that is sent to the service processor each time the blade server is started. Use the number keys BladeCenter HS20 Type 8678: Installation and User’s Guide...
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to type the hours and minutes and + or − to add or subtract from the system time. If you want the system clock time to be the same as the service processor clock time, leave the value set at its default of 0. v System Security Select this choice to set a power-on password.
See “Switches and jumpers” on page 9 for the location of switch block 2. Note: Shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit to access the switches. BladeCenter HS20 Type 8678: Installation and User’s Guide...
BIOS update. Go to the following Web site for updated information about the RDM Version 3.1.01 program and to download the software: http://www.pc.ibm.com/ww/eserver/xseries/systems_management/index.html. Updating the service processor firmware The service processor in your blade server provides the following features:...
Ethernet controllers, see the Broadcom NetXtreme Gigabit Ethernet Software CD that comes with your blade server. For updated information about configuring the controllers, go to the IBM Support Web site at http://www.ibm.com/pc/support/. Note: Enumeration of the Ethernet controllers is operating-system dependent. For...
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Important: To support failover on the blade server Ethernet controllers, the Ethernet switch modules in the BladeCenter unit must have identical configurations to each other. Chapter 4. Configuring your blade server...
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Complete the following steps to download the installation instructions: 1. Go to the IBM Support Web page at: http://www.ibm.com/pc/support/. 2. From the Browse list on the IBM Support Web page, select Servers. 3. Under Select your product, from the Family list, select your server model.
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BladeCenter CD-ROM drive and diskette drive, while the server operating system is running. See the documentation for the IBM Director product on the IBM Director CD that comes with the BladeCenter unit for more information. Note: See the BladeCenter HS20 Type 8678 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD that comes with your BladeCenter unit for more information.
The following table provides an abbreviated list of the error messages that might appear during POST. Note: See the “Solving problems” section of the BladeCenter HS20 Type 8678 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD that comes with your BladeCenter unit for more information about the POST error messages.
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Table 4. Abbreviated list of POST error messages (continued) POST message Failing device or problem found Suggested action 2400 Video controller and memory Verify that the monitor is connected correctly. 2462 00019xxx Processor x is not functioning or Verify that processor x is installed correctly. If the problem failed the built-in test remains, replace processor x.
Verify that the monitor cable is connected to the video port on the BladeCenter you direct it to a working management module. Some IBM monitors have their own self-tests. If you suspect a blade server, or goes blank problem with your monitor, see the information that comes with the monitor for when you start some adjusting and testing instructions.
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Web interface to verify), or the blade server was instructed through the management module (Web interface or IBM Director) to turn on. If you just installed an option in the blade server, remove it, and restart the blade server.
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The switch modules for the network interface being used are installed in the with the network. correct BladeCenter bays and are configured and operating correctly. See the IBM Eserver BladeCenter Type 8677 Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD for details.
Table 5. Troubleshooting charts (continued) Device Suggested action An IBM option that was just Verify that: installed does not work. v The option is designed for the blade server. See the “Server Support” flowchart on the cover for information about obtaining ServerProven compatibility information from the World Wide Web.
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Verify that microprocessors 1 and 2 have the same cache size and type, and the same clock speed. Internal and external clock frequencies must be identical. If the problem remains, have the blade server serviced. BladeCenter HS20 Type 8678: Installation and User’s Guide...
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem ®...
Setting up e-mail notification of technical updates about your products Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.
Prior to on-site warranty service, you are required to go through problem determination with an IBM service specialist call center technician. A warranty period of 3 years on parts and 1 year on labor means that IBM will provide warranty service without charge for: 1.
IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by IBM.
International Warranty Service (IWS) is available during the warranty period. Eligible IBM systems are identified by their four-digit machine types. You can obtain IWS through the service delivery method (such as depot, carry-in, or on-site) provided in the servicing country or region. Service methods and procedures vary by country or region, and some service or parts might not be available in all countries and regions.
Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
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IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
“Machine” includes Machine Code and Licensed Internal Code. This limit also applies to IBM’s suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible. UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE);...
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Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation. Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods...
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2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, IBM’s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.
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Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase an IBM Machine in a Middle Eastern or African country, you may obtain warranty service for that Machine from the IBM entity within the country of...
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IBM with fraud or gross negligence and for express warranty. The following sentence is added to the end of item 2: IBM’s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.
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Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.
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Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
OS/2 WARP Lotus, Lotus Notes, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. Intel, Celeron, MMX, LANDesk, Pentium, Pentium II Xeon, Pentium III Xeon, and Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
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LEDs 9 override switch 42 switches 10 power-on 42 system reliability 15 port input/output 36 POST (Power-on self test) error logs 49 thermal material error messages 50 heat sink 23 trademarks 72 BladeCenter HS20 Type 8678: Installation and User’s Guide...
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troubleshooting 49 utility charts 52 Configuration/Setup Utility program 39 turning off the blade server 11 PXE Boot Agent program, using 43 turning on the blade server 11 Web site United States electronic emission Class A notice 73 supported blade server options 15 United States FCC Class A notice 73 Index...
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Part Number: 48P9782 Printed in the United States of America 48P9782...