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IBM 4348 Installation Manual
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IBM 4348 Installation Manual

IBM 4348 Installation Manual

System x3100
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System x3100
Type 4348
Installation Guide
Welcome.
Thank you for buying an
IBM server.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Installation Guide
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
Documentation CD.
You can also find the most
current information about
your server at
http://www.ibm.com/systems/x/.
Start the server.
Did the server
start correctly?
Yes
Turn off the server
and install options.
Cable the server and options;
then, restart the server.
Did the server
start correctly?
Yes
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
completed?
Yes
Use
ServerGuide to
install the operating
system?
Yes
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
http://www.ibm.com/support/mysupport/
to register the server.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
No
Go to the Web for instructions:
http://www.ibm.com/systems/
support.

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Summary of Contents for IBM 4348

  • Page 1 ServerGuide to Go to the Web for instructions: http://www.ibm.com/systems/x/. install the operating http://www.ibm.com/systems/ system? support. Install applications, such as IBM systems management software and IBM ServeRAID programs The server is ready to use. Go to http://www.ibm.com/support/mysupport/ to register the server.
  • Page 2 Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Is the problem http://www.ibm.com/planetwide/.
  • Page 3 System x3100 Type 4348 Installation Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 65 and the Warranty and Support Information document on the IBM System x Documentation CD. First Edition (March 2008) © Copyright International Business Machines Corporation 2008. All rights reserved.

  • Page 5: Table Of Contents

    Chapter 1. Introduction ..... . 1 The IBM System x Documentation CD ....3 Hardware and software requirements .
  • Page 6 Hardware service and support ....64 IBM Taiwan product service ....64 Appendix B.

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2008...
  • Page 8 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. System x3100 Type 4348: Installation Guide...
  • Page 9 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 10 Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 viii System x3100 Type 4348: Installation Guide...
  • Page 11 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 12 Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document. System x3100 Type 4348: Installation Guide...
  • Page 13 For example, if a caution statement is labeled ″Statement 1″, translations for that caution statement are in the Safety Information document under ″Statement 1″. Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device.
  • Page 14 System x3100 Type 4348: Installation Guide...

  • Page 15: Chapter 1. Introduction

    Solving problems If firmware and documentation updates are available, you can download them from the IBM Web site The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated...
  • Page 16 The model number and serial number are on the label on the lower-right side of the bezel, as shown in the following illustration. This illustration might differ slightly from your hardware. Model number and serial number For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us. System x3100 Type 4348: Installation Guide...

  • Page 17: The Ibm System X Documentation Cd

    The IBM System x Documentation CD The IBM System x Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly. Hardware and software requirements The IBM System x Documentation CD requires the following minimum hardware and software: ®...

  • Page 18: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.

  • Page 19: Features And Specifications

    Features and specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. Table 1. Features and specifications Microprocessor: Power supply: One 310 watt (90 - 240 V Environment: v One Intel LGA775 dual-core Xeon...

  • Page 20: Major Components Of The Server

    Note: The illustrations in this document might differ slightly from your hardware. DVD drive Power supply Hard disk drive Filler panels Drive cage DIMM System board (Optional) diskette drive Air baffle Front adapter retention bracket Bezel Cover System x3100 Type 4348: Installation Guide...

  • Page 21: Chapter 2. Installing Optional Devices

    2. Under Product support, click System x. 3. Under Popular links, click Software and device drivers for firmware updates. 4. Click IBM System x3100 to display the matrix of downloadable files for the server. For additional information about tools for updating, managing, and deploying firmware, see the System x and xSeries Tools Center at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.

  • Page 22: System Reliability Guidelines

    When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. System reliability guidelines...

  • Page 23: Handling Static-Sensitive Devices

    Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them. To reduce the possibility of damage from electrostatic discharge, observe the following precautions: v Limit your movement.

  • Page 24: Removing The Side Cover

    For proper cooling and airflow, replace the cover before you turn on the server. Operating the server for extended periods of time (more than 30 minutes) with the cover removed might damage serve components. System x3100 Type 4348: Installation Guide...

  • Page 25: Removing The Bezel

    Removing the bezel When you work with some devices, such as additional optical drives, you must first remove the bezel to access the device. To remove the bezel, complete the following steps: 1. Read the safety information that begins on page v and the “Installation guidelines”...

  • Page 26: Installing A Memory Module

    The system summary displays the total amount of installed memory and the amount of configured memory. v When you restart the server after you add or remove a DIMM, the server displays a message that the memory configuration has changed. System x3100 Type 4348: Installation Guide...
  • Page 27 To install a DIMM, complete the following steps: 1. Locate the DIMM connectors on the system board. Determine the connectors into which you will install the DIMMs. DIMM 1 LED DIMM 2 LED DIMM 3 LED DIMM 4 LED DIMM 1 DIMM 2 DIMM 3 DIMM 4...
  • Page 28 DIMM has not been correctly installed. Open the retaining clips, remove the DIMM, and then reinsert it. If you have other devices to install or remove, do so now; otherwise, go to “Completing the installation” on page 25. System x3100 Type 4348: Installation Guide...

  • Page 29: Installing A Drive

    Installing a drive Depending on the server model, one or more of the following drives might be installed in the server: v Hard disk drive v DVD-ROM or DVD/RW The server might come with an SATA attached DVD drive in bay 1 and a 3.5-inch serial ATA (SATA) hard disk drive in bay 4.

  • Page 30: Installing A Dvd Drive

    5. Use your fingers to press in on the drive-bay filler panel release tab on the inside of the bezel and remove it from the bezel; then, pry the EMC shield away from the server. Store the filler panel and EMC shield in a safe place. Release tab System x3100 Type 4348: Installation Guide...
  • Page 31 EMC shield Drive retainer clip Note: If you are installing a drive that contains a laser, observe the following safety precaution. Chapter 2. Installing optional devices...
  • Page 32 12. Connect the power cable to the back of the drive. The connectors are keyed and can be inserted only one way. If you have other devices to install or remove, do so now; otherwise, go to “Completing the installation” on page 25. System x3100 Type 4348: Installation Guide...

  • Page 33: Installing An Optional Tape Drive

    Installing an optional tape drive To install an optional tape drive, complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 7. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables.

  • Page 34: Installing A Sata Hard Disk Drive

    1. Read the safety information that begins on page v and the “Installation guidelines” on page 7. 2. Turn off the server and peripheral devices and disconnect all external cables and power cords. 3. Remove the side cover (see “Removing the side cover” on page 10). System x3100 Type 4348: Installation Guide...
  • Page 35 4. Grasp the hard disk drive cage and rotate it up until it locks into place on the chassis. 5. Rotate the drive cage upward and out of the server until it snaps into the open position. Note: You can remove the drive cage from the server by lifting up and gently pulling it out of the server.

  • Page 36: Power And Signal Cables For Internal Drives

    The server has two PCI Express slots and two PCI slots. v You can install full-length adapters in PCI Express slots 1 and 2. v You can install only 32-bit/33 MHz adapters in PCI slots 3 and 4. System x3100 Type 4348: Installation Guide...
  • Page 37 : PCI Express slot 1, PCI Express slot 2, SATA or SCSI devices, and then PCI slots 3 and 4. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. To install an adapter, complete the following steps: 1.
  • Page 38 If you are installing an optional SCSI adapter, see “Cabling an optional SCSI adapter” on page 25 for additional information. If you have other devices to install, do so now. Otherwise go to “Completing the installation” on page 25. System x3100 Type 4348: Installation Guide...

  • Page 39: Cabling An Optional Scsi Adapter

    Cabling an optional SCSI adapter You can install an optional SCSI adapter in the server to control an internal tape drive. You can also cable a SCSI adapter to external hard disk drives. See the SCSI adapter documentation for complete instructions for installing a SCSI adapter in the server and for additional information about SCSI adapters.

  • Page 40: Installing The Side Cover

    2. Align the cover over the server (with the rear of the cover slightly hanging off the rear of the server) and slide the cover toward the front of the server until it is completely closed. System x3100 Type 4348: Installation Guide...

  • Page 41: Connecting The Cables

    Thumbscrews 3. Use the two thumbscrews that you removed earlier to secure the cover to the server chassis. Connecting the cables If the server cables and connector panel have color-coded connectors, match the color of each cable end with the color of the connector. For example, match a blue cable end with a blue connector on the connector panel, a red cable end with a red connector, and so on.

  • Page 42: Updating The Server Configuration

    If the server has an optional RAID adapter and you have installed or removed a hard disk drive, see the RAID adapter documentation that comes with the server for information about reconfiguring the disk arrays. For information about configuring the integrated Gigabit Ethernet controller, see the User’s Guide. System x3100 Type 4348: Installation Guide...

  • Page 43: Chapter 3. Server Controls, Leds, And Power

    See Chapter 5, “Solving problems,” on page 39 for additional information. Detailed troubleshooting information is in the Problem Determination and Service Guide on the IBM System x Documentation CD. © Copyright IBM Corp. 2008...
  • Page 44 The LED might be burned out. To remove all electrical power from the server, you must disconnect the power cord from the electrical outlet. DVD drive activity LED When this LED is lit, it indicates that the DVD drive is in use. System x3100 Type 4348: Installation Guide...

  • Page 45: Rear View

    Rear view The following illustration shows the connectors on the rear of the server. Power-supply voltage switch Power cord connector Power-supply error LED Power-supply voltage switch AC power LED Video connector Parallel connector Serial connector Ethernet activity LED USB 4 connector Ethernet USB 3 connector Ethernet speed indication LED...

  • Page 46: Server Power Features

    The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI or PCI Express options. System x3100 Type 4348: Installation Guide...

  • Page 47: Turning Off The Server

    Turning off the server When you turn off the server and leave it connected to ac power, the server can respond to requests. While the server remains connected to ac power, one or more fans might continue to run. To remove all power from the server, you must disconnect it from the power source.
  • Page 48 System x3100 Type 4348: Installation Guide...

  • Page 49: Chapter 4. Configuring The Server

    Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify your operating system installation.

  • Page 50: Using The Boot Menu Program

    Configuration/Setup Utility menu. 3. Follow the instructions on the screen. See the User’s Guide on the IBM System x Documentation CD for more detailed information about the Configuration/Setup Utility program. Using the Boot Menu program...

  • Page 51: Configuring The Intel Gigabit Ethernet Controller

    1. Go to http://www.ibm.com/systems/support/. 2. Under Product support, click System x. 3. Under Popular links, click Software and device drivers for firmware updates. 4. Click IBM System x3100 to display the matrix of downloadable files for the server. Chapter 4. Configuring the server...
  • Page 52 System x3100 Type 4348: Installation Guide...

  • Page 53: Chapter 5. Solving Problems

    POST detects a hardware-configuration problem. See “POST beep codes” in the Problem Determination and Service Guide on the IBM System x Documentation CD for more information. v Troubleshooting tables These tables list problem symptoms and actions to correct the problems. See “Troubleshooting tables”...

  • Page 54: Post Beep Codes

    Use the following beep code descriptions to help diagnose and solve problems that are detected during startup. Note: See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST beep codes.
  • Page 55 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 56 Configuration/Setup Utility program and enable the DIMM (see “Using the Configuration/Setup Utility program” on page 35). 2. Make sure that the DIMM is installed correctly. 3. Reseat the DIMM. 4. Replace the DIMM. System x3100 Type 4348: Installation Guide...
  • Page 57 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 58 Hard disk drive cables b. Hard disk drive c. (Trained service technician only) System board 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. System x3100 Type 4348: Installation Guide...
  • Page 59 PCI Express slots. Make sure that the startup (boot) device is positioned early in the scanning order. (For information about the scanning order, see the User’s Guide on the IBM System x Documentation CD). 3. Make sure that the settings for the adapter and all other adapters in the Configuration/Setup Utility program are correct.
  • Page 60 Express slot or device, remove that device. 3. Reseat each adapter. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. Adapter b. (Trained service technician only) System board System x3100 Type 4348: Installation Guide...
  • Page 61 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 62 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive cable b. Hard disk drive c. (Trained service technician only) System board System x3100 Type 4348: Installation Guide...
  • Page 63 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...

  • Page 64: Troubleshooting Tables

    Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more detailed troubleshooting information. If you cannot find a problem in these tables, run the diagnostic programs (see “Running the diagnostic programs”...

  • Page 65: General Problems

    General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 66: Keyboard, Mouse, Or Pointing-Device Problems

    3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Mouse or pointing device b. (Trained service technician only) System board System x3100 Type 4348: Installation Guide...

  • Page 67: Memory Problems

    Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 68: Monitor Or Video Problems

    Monitor or video problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • Page 69 To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Reseat the following components: a. Monitor b.

  • Page 70: Optional-Device Problems

    An IBM optional device that was 1. Make sure that: just installed does not work. v The device is designed for the server (see http://www.ibm.com/server/ eserver/serverproven/compat/us/). v You followed the installation instructions that came with the device and the device is installed correctly.

  • Page 71: Power Problems

    Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 72: Serial Port Problems

    2. Make sure that the SAS hard disk drive cables are securely connected. installed drives, or the operating system cannot be installed. The operating-system Make more space available on the hard disk. installation program continuously loops. System x3100 Type 4348: Installation Guide...

  • Page 73: Software Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...

  • Page 74: Universal Serial Bus (Usb) Port Problems

    LED will not be lit the next time the server is restarted; if the problem remains, the LED will be lit again. See the Problem Determination and Service Guide on the IBM System x Documentation CD for additional information. System x3100 Type 4348: Installation Guide...

  • Page 75: Recovering From A Bios Update Failure

    2. Under Product support , click System x. 3. Under Popular links list, click Software and device drivers. 4. Click IBM System x3100 to display the matrix of downloadable files for the server. 5. Select the applicable file for your operating system and the file type for the medium you want to use;...
  • Page 76 12. Remove ac power from the server. 13. Move the boot block jumper back to pins 1 and 2. 14. Wait 30 seconds; then, connect the server to the ac power source. 15. Replace the cover; then, restart the server. System x3100 Type 4348: Installation Guide...

  • Page 77: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

  • Page 78: Software Service And Support

    You can find service information for IBM systems and optional devices at http://www.ibm.com/systems/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

  • Page 79: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 80: Important Notes

    IBM. Maximum memory may require replacement of the standard memory with an optional memory module. System x3100 Type 4348: Installation Guide...

  • Page 81: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
  • Page 82 WEEE. Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local IBM representative. System x3100 Type 4348: Installation Guide...

  • Page 83: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/index.shtml or contact your local waste disposal facility. In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.

  • Page 84: Chinese Class A Warning Statement

    Code of Regulations Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate Materials. This product/part may include a lithium manganese dioxide battery which contains a perchlorate substance. Chinese Class A warning statement System x3100 Type 4348: Installation Guide...

  • Page 85: Index

    5 hard disk drive problems 51 cover hardware service and support 64 replacing 26 heat output 5 help, getting 63 hot-swap and hot-plug devices drives 6 danger statements 4 fans 6 diagnostic tools 39 © Copyright IBM Corp. 2008...
  • Page 86 ServerGuide CD 1 setting online publications 1 the power supply voltage 32 optical drive size 5 installation 16 software service and support 64 option problems 56 software, problems 59 options, installing 7 solving problems 39 System x3100 Type 4348: Installation Guide...
  • Page 87 starting Intel gigabit ethernet boot agent 36 statements and notices 4 static electricity 9 static-sensitive devices, handling 9 status LEDs 29 support, web site 63 system board LEDs 60 system error LED 29 system reliability 8 tape drive installation 19 tape drive, installing 15 telephone numbers 64 trademarks 65...
  • Page 88 System x3100 Type 4348: Installation Guide...
  • Page 90 Part Number: 44W2350 Printed in USA (1P) P/N: 44W2350...

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