Page 1 ERserver xSeries 445 Type 8870 Hardware Maintenance Manual and Troubleshooting Guide...
Page 3 ERserver xSeries 445 Type 8870 Hardware Maintenance Manual and Troubleshooting Guide...
Page 4 Note: Before using this information and the product it supports, read Appendix B, “Notices,” on page 301. The most recent version of this document is available at http://www.ibm.com/pc/support. 23rd Edition (April 2005) © Copyright International Business Machines Corporation 2003. All rights reserved.
Page 5: About This Manual
™ ® xSeries 445 Type 8870 server. Important: This manual is intended for trained servicers who are familiar with IBM xSeries products. Before servicing an IBM product, be sure to review “Safety information” on page 257. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions.
Page 6 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide...
Page 7: Table Of Contents
Turning off the server ..... 10 IBM Director ......11 The UpdateXpress program .
Page 8 Text messages ......69 Starting the diagnostic programs ....70 Viewing the test log .
Page 9 Video connector ......146 Auxiliary-device (pointing device) connector ....147 RXE Expansion Port .
Page 10 Power LED errors ..... . . 240 SCSI error messages ..... . 242 ServeRAID (ISPR) error procedures .
Page 11: Chapter 1. General Information
Chapter 1. General information The IBM Eserver xSeries 445 is a four U-high rack model server for high-volume network transaction processing. This high-performance server, based on IBM Enterprise X-Architecture technologies, is ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and reliable data storage.
Page 12: Related Publications
Option Installation Guide This publication is in PDF on the IBM xSeries Documentation CD. It contains detailed instructions for installing, removing, and connecting optional devices that the server supports.
Page 13: Features And Specifications
Humidity: server. video controller on the RSA II-EXA – Server on: 8% to 80% ™ v IBM XA-32 chip set with integrated adapter – Server off: 5% to 100% memory, I/O, system cache, and remote v Models with the Remote Supervisor...
Page 14: Server Controls And Indicators
Server controls and indicators The following section identifies the controls and indicators on the front and rear of the server. Front view DC power LED Hard disk drive activity LED AC power LED Hard disk drive status LED Power-on LED Power-control button Reset button...
Page 15 Note: On some server models, each hot-swap hard disk drive has a status LED. The interpretation of a flashing status LED depends on the SCSI controller connected to the hot-swap drive, as follows: v When the drive is connected to the integrated SCSI controller with RAID capabilities, a flashing status LED indicates that the drive is a secondary drive in a mirrored pair and the drive is being synchronized.
Page 16: Rear View
Rear view The rear view of the server will differ according to whether it contains a Remote Supervisor Adapter or a Remote Supervisor Adapter II-EXA. The rear view of each type is illustrated below. Remote Supervisor Adapter II-EXA models The rear view of a server containing a Remote Supervisor Adapter II-EXA is shown below.
Page 17 System power connectors (1 and 2): The system power cords are connected to these two connectors to provide power to the system. RXE Expansion Port B: Use this port to connect the server to a remote I/O enclosure when two SMP Expansion Modules are installed. ®...
Page 18 Ethernet activity LED (green) External power Error LED Ethernet link LED ASM interconnect connector (amber) (green) port Power LED Management port 10/100 (green) Ethernet port Figure 6. Remote Supervisor Adapter connectors and LEDs v External power connector: You can connect an optional ac power adapter to this connector.
Page 19: Server Power Features
USB 1: This is an automatically configured port that you can use to connect one or more USB devices to the server, using Plug and Play technology. RXE Management Port: Use this port to connect a management cable from the server to a remote I/O enclosure.
Page 20: Turning Off The Server
Turning off the server When you turn off the server and leave it connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn on the server. To remove all power from the server, you must disconnect it from the power source.
Page 21: Ibm Director
If you plan to use IBM Director to manage the server, you must install the applicable IBM Director updates, which could include a Service Pack for your release of IBM Director, individual emergency fixes (interim fixes), and a Director System Support Package (DSSP) for this server.
Page 22: The Updatexpress Program
Service Pack, install the Service Pack. If the DVD does not contain the Service Pack, check the IBM Web site to see if a Service Pack is available. If it is, download and install the Service Pack according to the instructions in its readme file.
Page 23: Chapter 2. Configuration
ServeRAID Manager ™ ServeRAID Manager is available as a stand-alone program and as an IBM Director extension. If a ServeRAID adapter is installed in the server or if you are using the RAID capabilities of the integrated SCSI controller, use ServeRAID Manager to define and configure your disk-array subsystem before you install the operating system.
Page 24: Using The Configuration/Setup Utility Program
v Remote Supervisor Adapter configuration process Configuration activities are also required for the Remote Supervisor Adapter or Remote Supervisor Adapter II-EXA. See “Remote Supervisor Adapters” on page 32 for information about setting up and cabling the Remote Supervisor Adapter. v Preboot Execution Environment (PXE) boot agent utility program The PXE boot agent utility program is part of the BIOS code in the server.
Page 25 v System Information Select this choice to view information about the server. When you make changes through other options in the Configuration/Setup Utility program, some of those changes are reflected in the system information; you cannot change settings directly in the system information. This choice is on the full Configuration/Setup Utility menu only.
Page 26 If you set an administrator password and then forget it, there is no way to change, override, or remove it. You must replace the system board. This choice is on the Configuration/Setup Utility menu only if an optional IBM Remote Supervisor Adapter is installed.
Page 27 Select this choice to view a summary of current scalable partition settings and to configure or delete partition settings. Notes: 1. Partition settings are called partition descriptors in some IBM documentation. 2. See “Scalable partitions” on page 140 for more information on creating, deleting, and configuring scalable partitions.
Page 28: Remote Console Redirection
Additional Configuration/Setup Utility menu choices With IBM Remote Supervisor Adapter in the server, you can view the following additional menu choices: v System Card Data Select this choice to display information about the server.
Page 29: Passwords
5. Select Save Settings; then, press Enter. 6. Confirm your selection; then, exit the Configuration/Setup Utility program. 7. Connect the server to a remote console using a null modem cable. Passwords From the System Security choice, you can set, change, and delete a power-on password and an administrator password.
Page 30: Administrator Password
Configuration/Setup Utility menu. You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for the password. The Administrator password choice is on the Configuration/Setup Utility menu only if an IBM Remote Supervisor Adapter is installed.
Page 31: Serverguide Features
Setup and configuration overview When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The ServerGuide program checks your system BIOS, service processors, and other system hardware to determine if system updates are available.
Page 32: System Partition
System Partition The ServerGuide program creates a 50 MB System Partition on the default drive. The System Partition contains server-specific utility programs such as service-processor disk operating system (DOS) utilities, system diagnostics, flash BIOS updates, and other programs. Programs in the System Partition vary by server model, and not all server models run utility programs from the System Partition.
Page 33: Setting Up Or Updating Multiple Servers
Table 1. Supported operating systems and the configurations they support Maximum Hot-plug Memory Hyper- ServerGuide memory and hot-add threading RSA II-EXA Operating system support SMP support support support support support ® Microsoft Windows NT Server 4 GB, Single SMP 4.0 Enterprise Edition Expansion module only (2-way with Intel Xeon DP...
Page 34: Installing Your Operating System Without Serverguide
To update the firmware for the integrated system management processor (ISMP), download the Integrated System Management Processor Update Utility program for the server from the IBM Support Web site at http://www.ibm.com/pc/support/. Run the utility program to create a diskette that you can use to update the firmware. The utility program updates the integrated system management processor firmware only and does not affect any device drivers.
Page 35: Using The Lsi Logic Configuration Utility Program
Properties, additional screens are displayed. Using ServeRAID Manager Use ServeRAID Manager, which is on the IBM ServeRAID Support CD, to: v Configure a redundant array of independent disks (RAID) v Restore a SCSI hard disk drive to the factory-default settings, erasing all data...
Page 36: Configuring The Controller
Configuring the controller By running ServeRAID Manager in Startable CD mode, you can configure the controller before you install your operating system. The information in this section assumes that you are running ServeRAID Manager in Startable CD mode. To run ServeRAID Manager in Startable CD mode, turn on the server; then, insert the CD into the DVD-ROM drive.
Page 37 Figure 8. “Configuration summary” window 5. Click Apply; then, click Yes when asked if you want to apply the new configuration. The configuration is saved in the controller and in the physical drives. 6. Exit from ServeRAID Manager and remove the CD from the DVD-ROM drive. 7.
Page 38 Figure 9. “Create arrays” window 4. From the list of ready drives, select the two drives that you want to group into the array. 5. Click (Add selected drives) to add the drives to the array. 6. If you want to configure a hot-spare drive, complete the following steps: a.
Page 39: Viewing The Configuration
Figure 10. “Configuration summary” window 7. Click Next. The “Configuration summary” window opens. 8. Review the information in the “Configuration summary” window. To change the configuration, click Back. 9. Click Apply; then, click Yes when asked if you want to apply the new configuration.
Page 40: Getting Assistance
Figure 11. ServeRAID Manager window Getting assistance For more information about ServeRAID Manager, see the online help system. To start the help system, click Help on the toolbar or select an item from the Help menu. xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide...
Page 41 Figure 12. ServeRAID Manager help menu The help system (ServeRAID Assist) will open within the ServeRAID Manager interface. To learn more about the ServeRAID Manager tree objects and the actions that apply to them, select a tree object and click Actions > Hints and tips. ServeRAID Assist will start, and information about the tree object will appear in the right pane of ServeRAID Manager.
Page 42: Remote Supervisor Adapters
Remote Supervisor Adapter for use on an Advanced System Management (ASM) network so that you can manage the server from a remote location. For more detailed information, see the Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD.
Page 43: Setting Up The Remote Supervisor Adapter Ii-Exa
Management (ASM) network so that you can manage the server from a remote location. For more detailed information, see the Remote Supervisor Adapter II User’s Guide on the IBM xSeries Documentation CD. Remote Supervisor Adapter II-EXA features The Remote Supervisor Adapter II-EXA provides the following:...
Page 44: Setup Requirements
The following items are required to set up the Remote Supervisor Adapter II-EXA: v Make sure you have an Internet connection. You will need an Internet connection during the installation process to download software and firmware from the IBM Support Web site. For information about how to download the Remote Supervisor Adapter II-EXA files, see “Obtaining Remote Supervisor Adapter II-EXA software...
Page 45 If you need to replace the adapter in the future, you can restore the configuration and resume normal operation more quickly. See the IBM Remote Supervisor Adapter II User’s Guide, on the IBM xSeries Documentation CD for details.
Page 46 Cable the Remote Supervisor Adapter II-EXA: This section provides the information needed to cable the Remote Supervisor Adapter II. Figure 17. Connect the RSA II-EXA breakout cable to the server 1. Connect the RSA II-EXA breakout cable ( 1 ) to the RSA II-EXA breakout port ( 2 ) on the server.
Page 47 Continue with “Obtaining Remote Supervisor Adapter II-EXA software and firmware” and “Completing the setup” on page 39. Note: See the IBM Remote Supervisor Adapter II User’s Guide on the IBM xSeries Documentation CD for detailed information on how to manage the server remotely using the Web-based user interface.
Page 48 Software and firmware installation instructions v Video adapter basic input/output system (BIOS) update v IBM Eserver xSeries BIOS update with support for the Remote Supervisor Adapter II-EXA v Diagnostics code update v Remote Supervisor Adapter II-EXA device drivers...
Page 49 Remote Supervisor Adapter II-EXA, install and compile the management information base (MIB) on your SNMP manager. The MIB supports SNMP traps. The MIB is available on the IBM Support Web site. For more information, see “Obtaining Remote Supervisor Adapter II-EXA software and firmware” on page 2.
Page 50 v Monitoring remote server status using the Remote Supervisor Adapter II-EXA Web interface v Controlling the server remotely v Virtually attaching a remote diskette drive, CD-ROM drive, or disk image to the server If you want to set up an ASM interconnect network and have not already done so, go to “Configuring and connecting to the ASM interconnect network.”...
Page 51 An ASM interconnect network can have up to 24 RS-485 connections, depending on the configuration. The connections can include Remote Supervisor Adapter II-EXAs, Remote Supervisor Adapter IIs, Remote Supervisor Adapters, ASM processors, ASM PCI adapters, and ISMPs. Use the following information to determine the number of servers and connections that you can have on your ASM interconnect network: v Each Remote Supervisor Adapter II-EXA, Remote Supervisor Adapter II, Remote...
Page 52 resources, enabling Remote Supervisor Adapters, ASM processors, ASM PCI adapters, and ISMPs on the ASM interconnect network to send alerts using a modem or the network, even if they do not have a modem or network connection physically attached. Note: ISMPs can use the communications resources of a Remote Supervisor Adapter, Remote Supervisor Adapter II-EXA, or Remote Supervisor Adapter II only.
Page 53 Remote system management administrator's system Ethernet Remote Supervisor Adapter xSeries 445 Remote Supervisor Adapter II - EXA xSeries 445 xSeries 445 Interconnect module RS-485 terminator plug RS-485 terminator plug Figure 20. ASM interconnect network Ethernet configuration In the following example, a Remote Supervisor Adapter II-EXA is installed in an xSeries 445, and creates an interconnect network with the other xSeries 445 servers which have a Remote Supervisor Adapter installed.
Page 54: Setting Up The Remote Supervisor Adapter
II-EXA go to “Setting up the Remote Supervisor Adapter II-EXA” on page 33. For more detailed information, see the Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD. Remote Supervisor Adapter features Standard features of the Remote Supervisor Adapter are as follows:...
Page 55 CD. v To configure the remote alert recipients for Director over LAN or Director over modem, the remote alert recipient must be an IBM Director-enabled server with UM Server Extensions. v If you want to use a Web browser to access the Remote Supervisor Adapter remotely, the following software is required: –...
Page 56: Cabling And Configuring The Remote Supervisor Adapter
If you need to replace the adapter in the future, you can restore the configuration and resume normal operation more quickly. See the IBM Remote Supervisor Adapter User’s Guide, on the IBM xSeries Documentation CD for details.
Page 57 Table 2. Cabling tasks to enable remote access to the Remote Supervisor Adapter (continued) User interface to Remote Connection to Remote For the cabling procedure, Supervisor Adapter Supervisor Adapter see: Text-based user interface Management (COM) port “Cabling the management using a modem or a null (COM) port”...
Page 58 Note: For detailed information about using the ASM Web interface and the text-based user interface, see the Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD. Table 3. Configuration tasks to enable remote access to the Remote Supervisor Adapter...
Page 59 ASMA<burned-in MAC address>. For detailed information about the Ethernet settings, see the Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD. 5. Change the DHCP Setting field to Disabled. The default value is Enabled. 6. Press F6 to apply the change.
Page 60 7. Press Esc. After the Warning window opens, press Enter to restart the Remote Supervisor Adapter. 8. Press Esc to return to the Configuration Settings window. If you need to configure the management port, go to “Configuring the management port for text-based remote access.” 9.
Page 61 Note: The data bits value is preset to 8 and cannot be changed. For detailed information about the management port and modem settings, see the Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD. 5. If you made changes to the management port settings, press F6 to apply the change.
Page 62 Setting up point-to-point protocol: The Remote Supervisor Adapter management port supports point-to-point protocol (PPP). PPP enables TCP/IP communication over the management port, which enables Web-based management and Telnet sessions over a modem. To set up PPP, complete the following steps. If you completed the procedure for configuring the management port and the Configuration Settings window is open, go to step 3 on page 52.
Page 63 System Management Driver hardware, exit the Hardware Wizard by selecting Cancel. ® 2. If IBM Netfinity Director, IBM Director, or UM Services is running on the server, stop the system-management application before proceeding. Chapter 2. Configuration...
Page 64 The normal (interactive) method for installing the ASM device drivers prompts you with instructions and waits for you to respond before continuing with the installation. Note: If IBM Netfinity Director, IBM Director, UM Services, or IBM Netfinity Manager is running on the server, stop the system-management application before proceeding.
Page 65 9. Confirm your selection; then, exit the Configuration/Setup Utility program. 10. Continue with “Completing the configuration.” Completing the configuration: To complete the configuration of the Remote Supervisor Adapter, see the Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD. Completing the configuration includes the following tasks:...
Page 66: Using The Asm Interconnect Network
World Wide Web at http://www.ibm.com/pc/support/. For more information on updating firmware, see the IBM Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD. You must connect an ASM Interconnect module to the Remote Supervisor Adapter and to each xSeries 445 server that you connect to the ASM interconnect network bus.
Page 67 To connect the servers, note the following setup and configuration considerations: v Make sure that the ASM interconnect network is set up as a bus, not as a ring. You must connect the servers to the ASM interconnect network in a series, with terminated beginning and end points.
Page 68 Cabling for the ASM interconnect network: Depending upon the servers you have, you might need additional ASM Interconnect modules or Category 5 or Category 3 Ethernet cables. The following table lists some IBM Netfinity and IBM xSeries products, and indicates whether you need to use an ASM Interconnect module to set up the ASM interconnect network.
Page 69 Connecting the ASM Interconnect module to the xSeries 445: The ASM Interconnect module connects the Remote Supervisor Adapter to the ASM interconnect network. This module must be purchased separately. To connect the ASM interconnect module to the Remote Supervisor Adapter, complete the following steps.
Page 70: Using The Pxe Boot Agent Utility Program
Using the PXE boot agent utility program Use the Preboot Execution Environment (PXE) boot agent utility program to enable or disable operating-system wake-up support. Note: The server does not support changing the network boot protocol or specifying the startup order of devices through the PXE boot agent utility program.
Page 71: Chapter 3. Diagnostics
5. For power problems, see “Power LED errors” on page 240 and “12v bus faults” on page 229. 6. For safety information, see “Safety information” on page 257. 7. For intermittent problems, check the system-error log (see “Error logs” on page 65). © Copyright IBM Corp. 2003...
Page 72 Follow the steps in this checkout procedure to identify server problems. Note: For a 16-way configuration, the server must be started up as a standalone server (see “Starting the diagnostic programs” on page 70). IS THE SERVER PART OF A CLUSTER? YES.
Page 73: Diagnostic Tools Overview
Diagnostic tools overview The following tools are available to help you identify and resolve hardware-related problems: v POST beep codes, error messages, and error logs The power-on self-test (POST) generates beep codes and messages to indicate successful test completion or the detection of a problem. See “POST” for more information.
Page 74 The partition merge status messages consist of one column listing the SMP Expansion Modules (numbered sequentially, beginning with ″1″) and one column for that Module’s merge status, as in the following example: SMP Exp. Module Partition Merge Status Primary lower Primary upper Searching Searching...
Page 75: Error Logs
An overall status message will then appear. Partition merge successful If the merge was not successful, the message will indicate the failure (see “Verifying scalability and RXE cabling” on page 72). For example: Partition merge failed: No secondary SMP Exp. Modules merged The message above indicates that the secondary chassis was not seen.
Page 76 Note: In a merged system of more than one server, light path diagnostics will indicate errors on the primary server only. The following procedure describes how to follow the light path. Note: Read “Safety information” on page 257, “Handling static-sensitive devices” on page 80, and “Working inside the server with power on”...
Page 77 ID label Figure 28. Top cover LEDs Table 4. Top cover LEDs Fault Upper SMP Expansion Module Lower SMP Expansion Module Center plane power PCI-X power Remote Supervisor Adapter I/O board power 3. Once you know the general type of error and the general location of the component involved, the next step is to check the system service label on the outside top of the server.
Page 78: Diagnostic Programs And Error Messages
Diagnostic programs and error messages The server diagnostic programs are stored in upgradeable read-only memory (ROM) on the I/O board. These programs are the primary method of testing the major components of the server. Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part.
Page 79: Text Messages
Text messages The diagnostic text message format is as follows: Function Name: Result (test specific string) where: Function Name is the name of the function being tested when the error occurred. This corresponds to the function code (fff) given in the previous list. Result can be one of the following: Passed...
Page 80: Starting The Diagnostic Programs
Starting the diagnostic programs This section describes the general procedure to run the diagnostic programs on either a standalone server or a 16-way configuration. You can press F1 while running the diagnostic programs to obtain help information. You also can press F1 from within a help screen to obtain online documentation from which you can select different categories.
Page 81: Viewing The Test Log
d. You can test the USB keyboard by using the regular keyboard test. The regular mouse test can test a USB mouse. Also, you can run the USB interface test only if there are no USB devices attached. e. You can view server configuration information (such as system configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen.
Page 82: Verifying Scalability And Rxe Cabling
Verifying scalability and RXE cabling This section describes the procedure to verify scalability and RXE cabling on a 16-way configuration. Begin the procedure by viewing the connections in each 8-way system: From the diagnostic program main menu, select 1. Hardware Info 2.
Page 83: Scalability Cabling
Scalability cabling The verification checklist for the scalability ports is described in the following list. Note: The “Connected to” information is not known for ports that had been connected to the other server prior to booting as a standalone server for the diagnostic programs.
Page 84: Testing The Scalability And Rxe Cabling
The secondary display in the following example begins with ″Memory″: ================================================================================= This_______ Connectd_to Ext Is Port Trans Recei Error Chip_._Port Chip_._Port Int Ready Cable Speed Error Error Count ----------- ----------- --- ----- ----- ----- ----- ----- ----- Memory: Memory_1.P0 PCI-X__1.P0 1000 MHz Memory_1.P1 PCI-X__2.P0...
Page 85: Recovering Bios Code
Note: You can download a BIOS flash diskette from the World Wide Web. v Use the ServerGuide program to make a BIOS flash diskette. Go to http://www.ibm.com/pc/support/, click IBM Server Support, and make the selections for the server. To recover the BIOS code: 1.
Page 86: Ethernet Controller Troubleshooting
Jumper (J28) 4. Move the jumper from pins 1 and 2 to pins 2 and 3 to enable the BIOS back page. 5. Reconnect all external cables and power cords and turn on the peripheral devices. 6. Insert the BIOS flash diskette into the diskette drive. 7.
Page 87 If the problem still exists after checking the operating system documentation, try the following: v Make sure that the cable is installed correctly. The network cable must be securely attached at all connections. If the cable is attached but the problem remains, try a different cable. If you set the Ethernet controller to operate at 100 Mbps, you must use Category 5 cabling.
Page 88 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide...
Page 89: Chapter 4. Installing Options
Remove items from your shirt pocket, such as pens or pencils, that could fall into the server as you lean over it. v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server. © Copyright IBM Corp. 2003...
Page 90: Handling Static-Sensitive Devices
Handling static-sensitive devices Attention: Static electricity can damage electronic devices and the server. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them. To reduce the possibility of damage from electrostatic discharge, observe the following precautions: v Limit your movement.
Page 91: Major Components Of The Xseries 445
Major components of the xSeries 445 The following illustration shows the locations of major components in the server. Note: The illustrations in this document might differ slightly from your hardware. Retention bracket DIMM SMP baffle access doors Fan 4 Heat-sink Expansion Cover Module...
Page 92: Opening The Cover
Opening the cover Complete the following steps to open the server cover: 1. Review the information in Working inside the server with power on, “Safety information” on page 257, and “Installation guidelines” on page 79. 2. Pull out on the quick release latches on each side of the server; then, pull the server out of its rack enclosure until it stops.
Page 93: Removing And Replacing The Bezel
Removing and replacing the bezel Complete the following steps to remove and replace the server bezel: Figure 31. Removing the bezel 1. Remove the bezel. a. Press on the two tabs at the top edge of the bezel, and pull the top of the bezel slightly away from the server.
Page 94: Removing And Replacing A Hot-Swap Power Supply
Removing and replacing a hot-swap power supply The two hot-swap power supplies in the server can be removed and replaced without turning off the server. This section provides instructions for removing and installing the hot-swap power supplies.The following notes and safety information contains information you must consider when removing or installing a hot-swap power supply: v During normal operation, both power supplies must be installed for proper...
Page 95 2. Remove the front bezel (see “Removing and replacing the bezel” on page 83 for instructions on removing the front bezel). Hot-swap power supply Release latch AC LED DC LED Power supply handle (in open position) Figure 33. Removing a power supply 3.
Page 96: Pci And Pci-X Adapters
5. Verify that the dc power LED and the ac power LED on the power supply are lit, indicating that the power supply is operating properly. 6. Replace the front bezel on the server (see “Removing and replacing the bezel” on page 83 for instructions).
Page 97 v The server scans devices and PCI-X slots to assign system resources in the following order: DVD-ROM drive; disk drives; integrated SCSI devices; PCI-X slots 1, 2, 3, 4, 5, 6; and the integrated Ethernet controller. If an RXE-100 enclosure is attached to the server, the scan continues in sequence with PCI slots 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, and 18.
Page 98 133 MHz. Before attempting to install a new adapter, be sure there is an available slot for it. If you need additional PCI-X slots, you can purchase a Remote Expansion Enclosure either from your IBM marketing representative or authorized reseller.
Page 99: Cabling A Serveraid Adapter
Some xSeries 445 models come with an optional IBM ServeRAID adapter installed to control the internal hot-swap hard disk drives and external hard disk drives. If the server did not come with an optional IBM ServeRAID adapter installed; then, see your ServeRAID adapter option documentation for complete instructions on installing a ServeRAID adapter in the server and for additional information on ServeRAID adapters.
Page 100 The following procedure describes the internal cabling needed to install a ServeRAID adapter. Important: When installing multiple ServeRAID adapters in a server that has the PCI-X slot enabled for high scan (boot) priority, ensure that the ServeRAID adapter controlling the startup (boot) drive is installed in a PCI slot that is scanned before the PCI slots that contain the other ServeRAID adapters.
Page 101: Installing The Serial Port
Front of server SCSI backplane connector Figure 38. Connecting the SCSI cable to the SCSI backplane 8. Reinstall fans 3 and 4. 9. If you have other options to install or remove, do so now. 10. Close the cover on the server; then, reinstall the server in the rack and connect all external cables.
Page 102 Adapter retention Adapter guide latch PCI-X divider Attention Power Figure 39. PCI-X slot components 4. Open the blue adapter guide by lifting the front edge, as shown in the illustration. 5. Remove the PCI-X slot cover and the PCI-X divider from slot one. xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide...
Page 103 Serial port Serial connector Adapter retention latch Figure 40. Insert the serial port into PCI-X slot 1 6. Insert the serial port into the opening. 7. Close the tab; then, push down on the orange adapter retention latch until it clicks into place.
Page 104: Installing Or Replacing A Drive
12. Slide the server into the rack enclosure until it stops; then, secure the server in the rack enclosure using the quick release latches. 13. Connect all external cables and turn on the server. Note: Use the Configuration/Setup Utility program to configure the serial port. Installing or replacing a drive This section provides the instructions for installing and replacing a hot-swap hard disk drive, diskette drive, and DVD-ROM drive.
Page 105: Diskette Drive
Note: When the hard disk drive activity LED is on, it indicates that the hard disk drive is in use. When the drive is connected to the integrated SCSI controller with RAID capabilities, a flashing status LED indicates that the drive is a secondary drive in a mirrored pair and the drive is being synchronized.
Page 106: Dvd-Rom Drive
External removable media bays Diskette Diskette drive drive eject button Figure 43. Installing a diskette drive 6. If you have other options to install or remove, do so now. Otherwise, connect the power cords and turn on the server. DVD-ROM drive The following notes contain information that you must consider when installing a DVD-ROM: v Your xSeries 445 server supports the installation of up to two DVD-ROM drives.
Page 107: Smp Expansion Module
External removable media bays DVD-ROM drive DVD-ROM drive eject button Figure 44. Installing a DVD-ROM drive 6. If you have other options to install or remove, do so now. Otherwise, connect the power cords and turn on the server. SMP Expansion Module The SMP Expansion Module contains the XceL4 system cache, DIMMs, microprocessors, and voltage regulator modules (VRMs).
Page 108: Removing And Installing The Smp Expansion Module And Cover
v Before removing or installing SMP Expansion Modules, you must remove the retention bracket or brackets and electromagnetic compatibility (EMC) shield from the rear of the server, and remove any scalability cables. v You must run the Configuration/Setup Utility program whenever you remove or replace an SMP Expansion Module or one of its associated options.
Page 109 6. Remove the retention bracket or brackets from the server: Retention bracket removal handles Retention bracket SMP Expansion Module Shipping thumbscrews Figure 46. Removing the retention bracket and shipping thumbscrews a. Remove the shipping thumbscrews from the right side of the server. Note: There are two shipping thumbscrews per retention bracket.
Page 110 7. Remove the EMC shield from the server. SMP Expansion Cables EMC Shield SMP baffle Figure 48. Removing the EMC shield a. If necessary, disconnect the SMP Expansion cables that are connected to the SMP Expansion Modules. b. Loosen the blue thumbscrews holding the EMC shield to the server. c.
Page 111 11. Use the handle ( 3 ) and the finger relief ( 4 ) on the SMP Expansion Module cover to carefully lift the SMP Expansion Module out of the server. 12. Remove the SMP Expansion Module cover: a. Place the SMP Expansion Module on a flat, level surface. b.
Page 112 Complete the following steps to install the SMP Expansion Module cover and the SMP Expansion Module: 1. Install the cover on the SMP Expansion Module: a. Set the cover on top of the expansion module. b. Extend the locking levers as shown in the illustration; then, let the cam on the front of the cover fall into the cam opening on the SMP Expansion Module circuit board.
Page 113 Locking levers Handle Figure 53. Locking lever position for installing the SMP Expansion Module 2. Install the SMP Expansion Module into the server: Locking levers Center plane Handle Figure 54. SMP Expansion Module locking lever position a. Lift the SMP Expansion Module by its handle and use the finger relief to hold the SMP Expansion Module steady.
Page 114 Center plane Locking levers Cover Handle Figure 55. Locking lever position when the SMP Expansion Module is installed 3. Install the EMC shield on the rear of the server; then, hand tighten the blue thumbscrews to secure the EMC shield. EMC shields Thumbscrews Thumbscrews...
Page 115: Memory Modules
Currently, your xSeries 445 supports the Memory Mirroring and Memory ProteXion features of the Active Memory technology. Be sure to check the IBM support Web site occasionally to ensure that you have the most current levels of system software installed.
Page 116 v When installing or removing DIMMs, it must be done in pairs and in the following order: Table 5. Memory installation order Port Bank Pair Slot Number 1, 3 9, 11 5, 7 13, 15 2, 4 10, 12 6, 8 14, 16 Bank 1 Bank 2...
Page 117: Active Memory
DIMM Figure 58. DIMM installation Active Memory Active Memory is an IBM technology that improves the reliability of the DIMMs ™ through memory mirroring, memory scrubbing, and Memory ProteXion features. The following notes describe the Active Memory features: v Memory mirroring allows you to improve the memory reliability of the server by creating a mirror of the data in memory port one and storing it in memory port two.
Page 118: Removing And Replacing Dimms
e. Select Memory Mirroring Settings and enable memory mirroring. Note: When memory mirroring is enabled, reported memory is reduced to half of installed memory. f. Save and exit the Configuration/Setup Utility program. How does memory mirroring work? When memory mirroring is enabled, the data that is written to memory is stored in two locations.
Page 119 3. Pull out on the quick release latches on each side of the server; then, pull the server out of its rack enclosure until it stops. 4. Open the top cover. 5. If necessary, remove the top SMP Expansion Module or SMP baffle from the server.
Page 120 DIMM Retaining clip Figure 60. Inserting a DIMM into a DIMM slot Attention: If a gap exists between the DIMM and the retaining clips, the DIMM has not been properly installed. In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM. c.
Page 121 Complete the following steps to hot-replace a DIMM from the server SMP Expansion Module: 1. Review the information in “Installation guidelines” on page 79, “Handling static-sensitive devices” on page 80, and “Safety information” on page 257 2. Pull out on the quick release latches on each side of the server; then, pull the server out of its rack enclosure until it stops.
Page 122 DIMM Retaining clip Figure 62. Inserting a DIMM into a DIMM slot Attention: If a gap exists between the DIMM and the retaining clips, the DIMM has not been properly installed. In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM. c.
Page 123 5. The pair of DIMMs added to a bank (see “DIMM banks”, Figure 57 on page 106) must be of the same size and clock speed. 6. If the server has two SMP Expansion Modules installed, you can only hot-add memory to the top SMP Expansion Module.
Page 124 4. If necessary, remove the SMP baffle. DIMM access door Figure 63. Opening the DIMM access door 5. Open the DIMM access door on the SMP Expansion Module. Attention: Ensure that the memory port below the door you are opening does not contain any DIMMs.
Page 125 7. Add new DIMMs: a. Touch the static-protective package containing the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. DIMM Retaining clip...
Page 126: Installing And Replacing A Microprocessor
SMP Expansion Module. For a list of microprocessors supported by the server, see the ServerProven list at http://www.ibm.com/pc/compat/ on the World Wide Web. v The microprocessor in socket 1 of the bottom SMP Expansion Module is the startup (boot) microprocessor.
Page 127 Note: The illustrations in this document might differ slightly from your hardware. Microprocessor 4 VRM connector Microprocessor 4 Microprocessor 1 VRM baffle Microprocessor 1 Microprocessor 2 Microprocessor 3 VRM connector Microprocessor 2 Microprocessor 3 socket Figure 65. Microprocessor connector and component locations Complete the following steps to install a microprocessor: 1.
Page 128 6. If you are installing a new microprocessor, go to step 9; otherwise, continue: a. Verify that you have selected the correct microprocessor to be replaced. The LED next to the failing microprocessor will be lit. The LEDs can be turned on by pressing the Remind button on the SMP Module (for the location of this Remind button, see Figure 115 on page 178).
Page 129 7. Install the VRM that comes with the microprocessor kit in the slot adjacent to the microprocessor you are replacing or installing. Some microprocessor options contain a VRM with a clip to secure the VRM in the slot. This clip is not needed for installation and can be discarded.
Page 130 Lever open Figure 69. Microprocessor locking lever fully open c. Align the triangle icon on the microprocessor with the triangle icon on the socket and press the microprocessor gently into the socket. Attention: Make sure that the microprocessor is aligned correctly before you proceed.
Page 131 c. Using a screwdriver, secure the heat sink to the microprocessor socket on the SMP board using the two captive mounting screws. Press firmly on the screws and tighten them, alternating between them. Do not overtighten the screws. 12. Install the SMP Expansion Module cover; then, install the SMP Expansion Module in the server.
Page 132: Replacing And Troubleshooting Fans
Replacing and troubleshooting fans Your xSeries 445 server has four hot-swap fan assemblies, two 150 mm x 38 mm, and two 150 mm x 51 mm fans. The two 150 mm x 38 mm fans (fan 3 and fan 4) are located in front of the PCI-X planar and are used to cool the power supplies, PCI-X slots, and the I/O board.
Page 133: Replacing Fans 3 And 4
3. Remove the fan from the server: a. Place your fingers into the two finger holes on the top of the fan and squeeze them together. Note: The illustrations in this document might differ slightly from your hardware. Fan 4 Latch release Fan 2 Fan 3...
Page 134 2. Pull out on the quick release latches on each side of the server; then, pull the server out of its rack enclosure until it stops. 3. Remove the fan from the server: a. Press the latch release to the right and let the handle come up. Note: The illustrations in this document might differ slightly from your hardware.
Page 135: Closing The Cover
Closing the cover Complete the following steps to install the server cover: 1. Close the cover by first closing the right side; then, close the left side and press down to latch the two halves of the cover in place. Figure 74.
Page 136: Connecting The Cables
2. There are two different SMP Expansion cables used to connect the SMP Expansion Modules. a. 2.5 m (8.2 ft) copper clad (comes in the IBM Eserver xSeries 445 Two-chassis 16-way Scalability Kit) b. 25.4 cm (10 in) black clad 3.
Page 137: Smp Expansion Port Cabling
RXE Expansion Port B System power System power Mouse connector connector 2 connector 1 Keyboard connector Remote Supervisor Adapter connectors and LEDs Gigabit Ethernet connector Upper Ethernet status LED Lower Ethernet SMP Expansion Port 1 status LED SMP Expansion Port 2 Gigabit Ethernet SMP Expansion Port 3 connector...
Page 138 One server with two SMP Expansion Modules Complete the following steps to cable two SMP Expansion Modules in a single server together, using the two 25.4 cm (10 in.) SMP expansion Cables, for up to 8-way operation. In the illustration, the SMP Expansion Modules are numbered 0 and 1, from bottom to top.
Page 139 Two servers with four SMP Expansion Modules (16-way) Complete the following steps to cable four SMP Expansion Modules and two servers together, using the four 2.5 m (8.2 ft) and two 25.4 cm (10 in.) SMP expansion cables, that came with the servers, for up to 16-way operation. In the illustration, the SMP Expansion Modules are numbered 0 through 3, from primary to secondary server.
Page 140 3. Connect the SMP Expansion cables to the primary server: a. Connect one end of a 2.5 m (8.2 ft) SMP Expansion cable to port 1 of SMP Expansion Module 0 on the primary server; then, route the cable through the cable-management arm.
Page 141 Cable-management arm Long SMP expansion cables Figure 82. Routing cables through the cable management arm c. Connect one end of a 2.5 m (8.2 ft) SMP Expansion cable to port 1 of SMP Expansion Module 1 on the primary server; then, route the cable through the cable-management arm as in step 3a on page 130.
Page 142 5. Connect the Remote Supervisor Adapter or Remote Supervisor Adapter II-EXA Ethernet port on each server to a LAN or to each other with an Ethernet crossover cable. This connection is needed so that the adapters can communicate and perform the necessary functions for the two servers to create or delete scalable partitions.
Page 143: Rxe Expansion And Management Port Cabling
6. Route any remaining cables through the cable-management arms. 7. Secure the cables in the cable-management arms with the hook-and-loop straps that come with the server. 8. If you are connecting an RXE-100 enclosure, go to “16-way configuration” on page 138. If you are not connecting an RXE-100 enclosure, connect all remaining external cables to the server;...
Page 144 xSeries 445 RXE Expansion Port A RXE-100 RXE Expansion Port A Figure 86. RXE Expansion Port cabling a server with one SMP Expansion Module 3. Connect the opposite end of the cable to an RXE Expansion Port on the remote I/O enclosure.
Page 145 One server with two SMP Expansion Modules If the server has two SMP Expansion Modules installed, complete the following steps to connect an RXE-100 enclosure: 1. Remove the protective covers from the connectors on the ends of the cables. Protective cover Figure 88.
Page 146 4. Using an RXE Management cable, connect one end of the cable to the RXE Management Port on the server. xSeries 445 RXE Management Port RXE-100 RXE Management A (in) Port Figure 90. Cabling RXE Management Port - one server 5.
Page 147 First server RXE Expansion Port B xSeries 445 RXE Expansion Port A First server RXE Expansion Port A xSeries 445 RXE Expansion Port B Second server RXE Expansion Port A Second server RXE Expansion Port B Figure 92. RXE Expansion Port cabling of two stand-alone xSeries 445 servers to a single remote I/O enclosure 4.
Page 148 141 and follow the instructions for creating a scalable partition. 16-way configuration Complete the following steps to connect an IBM RXE-100 Remote Expansion Enclosure to a 16-way system. 1. Remove the protective covers from the connectors on the ends of the cables.
Page 149 4. Using an RXE Expansion cable, connect RXE Expansion Port B on the secondary server to the RXE Expansion Port B on the RXE-100. 5. Using an RXE Management cable, connect the RXE Management Port on the primary server to RXE Management Port A (in) on the RXE-100. Primary server RXE Management Port Primary server RXE Management B (in) Port...
Page 150: Scalable Partitions
Scalable partitions There are two methods for creating and managing scalable partitions: v The Scalable Systems Manager program is an extension to IBM Director that provides a graphical user interface for creating and managing scalable partitions. See the Scalable Systems Manager Installation and Users Guide for information on how to use that program to configure scalable partitions on xSeries 445 servers.
Page 151: Creating A Scalable Partition
Primary server Ethernet cable to Secondary server Ethernet cable to Figure 98. Connecting the Remote Supervisor Adapters to a LAN. v When creating a scalable partition consisting of an RXE-100, you must create the scalable partition initially through the Configuration/Setup Utility program before you can use Scalable systems Manager.
Page 152 6. For 4-way and 8-way, single chassis configurations, complete the following steps: a. Select 1 x445 chassis, as the Scalable System Configuration. b. Select the number of PCI-X slots available to the RXE Expansion Port in the remote expansion enclosure. The following choices are available: 0 - No PCI-X slots are assigned to the RXE Expansion Port.
Page 153: Deleting A Scalable Partition
The server has one SCSI connector located on the back of the server. Use this connector to connect the server to an optional SCSI device such as one of the IBM external storage enclosures. For detailed information about this option and how to connect it to the server, see the documentation that comes with the SCSI device.
Page 154: Usb Cabling
The server comes with a Remote Supervisor Adapter or Remote Supervisor Adapter II-EXA. For information about cabling the Remote Supervisor Adapter connectors, see the appropriate Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD. xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide...
Page 155: Chapter 5. I/O Connectors And Indicators
LED SMP Expansion Port 2 Gigabit Ethernet SMP Expansion Port 3 connector SCSI connector RXE Management Port RXE Expansion USB 1 Port (A) USB 2 Video connector Figure 99. Rear view of xSeries 445 server © Copyright IBM Corp. 2003...
Page 156: Universal Serial Bus Ports
Universal Serial Bus ports The server has three Universal Serial Bus (USB) ports, which are configured automatically. USB is a serial interface standard for telephony and multimedia devices. It uses Plug and Play technology to determine the type of device attached to the connector.
Page 157: Auxiliary-Device (Pointing Device) Connector
Auxiliary-device (pointing device) connector There is one auxiliary-device connector that supports a mouse or other pointing device located on the rear of the server just under the keyboard connector. The following illustration shows the pin-number assignments for the auxiliary-device connector on the end of the cable. RXE Expansion Port There are two RXE Expansion Ports that are used to connect the server to a remote I/O enclosure.
Page 158: Remote Supervisor Adapter Communication Ports
Remote Supervisor Adapter management port. To connect the server with another server, use the ASM interconnect port (RJ-14). See the appropriate Remote Supervisor Adapter User’s Guide on the IBM Documentation CD for more information. Remote Supervisor Adapter II-EXA connectors and LEDs This group of connectors and LEDs on the back of the server are used for system-management information and control.
Page 159: Remote Supervisor Adapter Connectors And Leds
v Video port: Connect the signal cable for a monitor to this port. Important: When the Remote Supervisor Adapter II-EXA is installed in place of the Remote Supervisor Adapter, you must connect the monitor or console switch to this video port. The integrated video controller on the server is disabled for models with a Remote Supervisor Adapter II-EXA installed.
Page 160: Gigabit Ethernet Port
Gigabit Ethernet port The server comes with an integrated Gigabit Ethernet controller. This controller provides an interface for connecting to 10-Mbps, 100-Mbps, or 1000-Mbps networks and provides full-duplex (FDX) capability, which enables simultaneous transmission and reception of data on the Ethernet local area network (LAN). To access the Ethernet port, connect a Category 3, 4, or 5 unshielded twisted-pair (UTP) cable to the RJ-45 connector on the rear of the server.
Page 161: Ethernet Port Connector
Ethernet port connector The following illustration shows the pin-number assignments for the RJ-45 connector. These assignments apply to both 10BASE-T and 100/1000BASE-TX devices. Lower Ethernet Upper Ethernet status LED status LED Chapter 5. I/O connectors and indicators...
Page 162 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide...
Page 164: Replacing The Battery
Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 165 Notches PCI-X Assembly PCI-X Board I/O Board Tabs b. Release the PCI-X assembly from the I/O board at the four notches that secure them together, then lift the PCI-X assembly off of the I/O board and set it in a safe place. 5.
Page 166 Figure 103. Installing the battery 7. Reverse the preceding steps to reinstall the components that were removed to access the battery. 8. Close the server cover, and connect the cables. 9. Slide the server into the rack enclosure until it stops; then, secure the server in the rack enclosure using the quick release latches.
Page 167: Thermal Grease
Thermal grease This section contains information about removing and replacing the thermal grease between the heat sink and the microprocessor. The thermal grease must be replaced anytime the heat sink has been removed from the top of the microprocessor and is going to be reused, or when debris is found in the grease. Note: v Read “Installation guidelines”...
Page 168: Pci Brick
PCI brick The PCI brick contains the following components: v Active PCI assembly v Center plane v I/O board v PCI and PCI-X adapters and spacers v PCI-X board v Riser card v System Management board v VRMs This brick must be removed from the server to access many of these components. Complete the following steps to remove the PCI brick from the server.
Page 169: Center Plane
9. Disconnect the cables between the PCI brick and the DASD backplane (see “DASD backplane” on page 175). Note: Although the DASD backplane itself does not have to be removed, failure to disconnect the DASD backplane cables may result in the PCI brick becoming entangled in these cables at step 11.
Page 170: Center Plane Replacement
Table 6. Reserved center plane jumpers Reserved Jumper Description Scan center plane Scan center plane and I/O Scan center plane, I/O and SMP1 Scan center plane, I/O, SMP1 and PCI Scan all Center plane LEDs The location of center plane LEDs are illustrated in Figure 105. System management PCI-X power fault LED (CR4) power fault...
Page 171 3. Remove the center plane by turning the two center plane thumbscrews ( 1 ) to release it; then, carefully lift the center plane out of its socket ( 2 ). 4. To replace the center plane, reverse the previous steps. Chapter 6.
Page 172: Pci-X Board
PCI-X board This section shows the locations of items on the PCI-X board and contains information about removing and replacing the PCI-X board. PCI-X board internal connectors and LEDs The following illustrations identify the internal connectors, LEDs, and jumper blocks on the PCI-X board.
Page 173: Service Jumpers
Service jumpers The following illustration identifies certain jumpers on the PCI-X board that are intended for the use of service technicians only. Attention: Do not hot-swap PCI adapters if the force power-on jumper is installed; components may be damaged. Figure 107. PCI-X board jumpers (service technicians only) Table 7.
Page 174: Pci-X Board Replacement
PCI-X board replacement Complete the following steps to remove the PCI-X board. Note: v Read “Installation guidelines” on page 79. v Read the safety notices at “Safety notices (multilingual translations)” on page 260. v Read “Handling static-sensitive devices” on page 80. 1.
Page 175 4. Remove any cables that are attached to the PCI-X board. Note: The illustrations in this document might differ slightly from the hardware being serviced. PCI-X Board 5. Remove the six screws that fasten the PCI-X board to the assembly. Note: You might have to move the clear plastic label out of the way.
Page 176: I/O Board
I/O board This section shows the locations of items on the I/O board and contains information about removing and replacing the I/O board. Note: When replacing the I/O board, you must either update the system with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image.
Page 177 4. Remove the PCI-X assembly from the I/O board: a. Remove any adapters and adapter separators that are installed (see “PCI and PCI-X adapters” on page 86), unplugging any necessary cables. Note: The illustrations in this document might differ slightly from the hardware being serviced.
Page 178 Remote Supervisor Adapter II-EXA Riser Card Screws from video Port I/O Board SCSI Cable Figure 109. Remote Supervisor Adapter II-EXA model 1) On models with the Remote Supervisor Adapter II-EXA, use a nut driver to remove the video port screws. Remote Supervisor Adapter (system management board)
Page 179: Riser Card And Remote Supervisor Adapter (System Management Board)
Attention: To replace the Remote Supervisor Adapter with the Remote Supervisor Adapter II-EXA, follow the procedures in the IBM xSeries 445 Remote Supervisor Adapter II-EXA Installation Guide on the Documentation CD. Failure to do so will result in damage to internal components.
Page 180: Riser Card And Remote Supervisor Adapter Replacement
Riser card and Remote Supervisor Adapter replacement Complete the following steps to remove the riser card. Note: v Read “Installation guidelines” on page 79. v Read the safety notices at “Safety notices (multilingual translations)” on page 260. v Read “Handling static-sensitive devices” on page 80. 1.
Page 181 3) Release the PCI-X assembly ( 1 ) from the I/O board ( 2 ) by sliding ( 3 ) the PCI-X assembly toward the rear of the server so that the five tabs ( 4 ) in the I/O board are released from the five notches ( 5 ) in the PCI-X assembly.
Page 182: Top Cover Assembly
Remote Supervisor Adapter (system management board) Riser Card Screws from Serial Port I/O Board SCSI Cable Figure 114. Remote Supervisor Adapter model b) On models with the Remote Supervisor Adapter, use a nut driver to remove the serial port screws. 6) Pull the Remote Supervisor Adapter and the riser card out of the I/O board, disconnecting any cables, and set them in a safe place.
Page 183 Retention pins 4. Pull the two retaining pins on the top front of the chassis until they loosen. 5. Slide the top cover to the front slightly. 6. Pull the cover up and remove it from the server. To replace the top cover assembly, complete the following steps: 1.
Page 184: Top Power Board
Top power board Complete the following steps to remove the top power board. Note: v Read “Installation guidelines” on page 79. v Read the safety notices at “Safety notices (multilingual translations)” on page 260. v Read “Handling static-sensitive devices” on page 80. 1.
Page 185: Dasd Backplane
DASD backplane Complete the following steps to remove the DASD backplane. Note: v Read “Installation guidelines” on page 79. v Read the safety notices at “Safety notices (multilingual translations)” on page 260. v Read “Handling static-sensitive devices” on page 80. 1.
Page 186: Media Bay Card
Media bay card Complete the following steps to remove the media bay card. Note: v Read “Installation guidelines” on page 79. v Read the safety notices at “Safety notices (multilingual translations)” on page 260. v Read “Handling static-sensitive devices” on page 80. 1.
Page 187: Smp Board
SMP board Complete the following steps to replace an SMP board. Note: v Read “Installation guidelines” on page 79. v Read the safety notices at “Safety notices (multilingual translations)” on page 260. v Read “Handling static-sensitive devices” on page 80. 1.
Page 188: Smp Expansion Module Switches And Connectors
SMP Expansion Module switches and connectors This illustration identifies the connectors and switches on the SMP Expansion Module. DIMM connectors (J1 - J16) Memory port 1 switch (SN2) Remind/Light Path capacitor switch (SW1) Integrated VRM Integrated (U13) VRM connector (U17) VRM connector (J28) Memory port 2...
Page 189: Smp Expansion Module Leds
SMP Expansion Module LEDs This illustration identifies LEDs on the SMP Expansion Module. Light path capacitor LED (CR49) SMP expansion board bad error LED (CR34) VRM error LED (CR33) Memory port 2 DIMM error power LED (CR17) LED (16X) (J1-J16) Hot-plug enabled memory LED (CR18) Memory port 1...
Page 190: Ac Box Assembly Mechanism
AC box assembly mechanism Complete the following steps to remove the AC box assembly mechanism: Note: v Read “Installation guidelines” on page 79. v Read the safety notices at “Safety notices (multilingual translations)” on page 260. v Read “Handling static-sensitive devices” on page 80. 1.
Page 191 10. Detach the bundled power cable from the chassis: Pull the bundled power cable through the slot in the crossbar. b. Slide the two power connectors through the opening on the side of the server ( 3 ). 11. Remove the AC box assembly from the server. 12.
Page 192: Media Extract Mechanism
Media extract mechanism The server contains two media extract mechanisms. Complete the following steps to remove a media extract mechanism from the server. Note: v Read “Installation guidelines” on page 79. v Read the safety notices at “Safety notices (multilingual translations)” on page 260.
Page 193: Power/Reset Card Assembly
Power/reset card assembly The power/reset card assembly is located on the left front of the server. Complete the following steps to remove the power/reset card assembly. Note: v Read “Installation guidelines” on page 79. v Read the safety notices at “Safety notices (multilingual translations)” on page 260.
Page 194: Active Pci Assembly
Active PCI assembly The Active PCI assembly, mounted on the top rear of the server frame adjacent to the PCI and PCI-X adapters, contains one switch for each of the six adapters. This ensures that power is disconnected from the associated adapter if you attempt to open the adapter latch and remove an adapter.
Page 195: Light Path Card
Light path card Complete the following steps to remove the light path card. Note: v Read “Installation guidelines” on page 79. v Read the safety notices at “Safety notices (multilingual translations)” on page 260. v Read “Handling static-sensitive devices” on page 80. 1.
Page 196 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide...
Page 197: Chapter 7. Symptom-To-Fru Index
1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual for that device. 3. Always start with “General checkout” on page 61.
Page 198: Beep Symptoms
One beep after successfully completing POST indicates the system is functioning properly. Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Beep/symptom FRU/action 1-1-3 (CMOS write/read test failed) 1.
Page 199 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Beep/symptom FRU/action 3-3-2 (Critical SMBUS error occurred) 1. Disconnect power cord, wait 30 seconds, retry.
Page 200: No Beep Symptoms
Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Beep/symptom FRU/action Two long and two short beeps 1.
Page 201: Level 2 Light Path
66). Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Level 2 light path LED FRU/action All LEDs off (error log full) 1.
Page 202 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Level 2 light path LED FRU/action NMI (nonmaskable interrupt) 1.
Page 203: Level 3 Light Path
Level 3 light path The level 3 light path consists of the LEDs on the top cover of the server (see Figure 28 on page 67). Level 3 light path LED FRU/action 1 (upper SMP Expansi9on Module) 1. Check for level 4 light path LEDs on upper SMP board: a.
Page 204: System Error Log Entries
System Error log entries The system error log is similar to an event log and can contain messages of three major types: Information Information messages do not require action and record significant system-level events. Example: ’System Complex Powered Up’ Warning Warning messages indicate possible problems but do not require immediate action.
Page 205: Smi Handler Messages
All of the SMI Handler message codes are listed below. Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. SMI message code...
Page 206 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. SMI message code Suggested action 1506 (PERR: Master Write parity error) 1.
Page 207 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. SMI message code Suggested action 151802 (Error configuring DIMMS, 1.
Page 208: Service Processor Messages
Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. SMI message code Suggested action 00151901(Scalability Port connection Information only.
Page 209 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action 12V C Bus Fault See “12v bus faults”...
Page 210 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action Cable: Service Processor not present 1.
Page 211 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action Fan # Outside Recommended Speed 1.
Page 212 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action Integrated Systems Management Processor 1.
Page 213 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action Lower CEC +3.3V Fault Follow the Light Path to determine the failing component.
Page 214 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action PCI Card Machine Check: xxx 1.
Page 215 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action Power supply x DC good fault 1.
Page 216 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action System Power Good Fault 1.
Page 217 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action System shutoff due to CPU x over 1.
Page 218 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action Uncorrectable memory error on bank J14 1.
Page 219 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action Upper CEC + 3.3V Fault Follow the Light Path to determine the failing component.
Page 220 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Service Processor message FRU/action Upper CEC Scalability Controller Machine 1.
Page 221: Diagnostic Error Codes
For all error codes, replace/follow the FRU/Action indicated. Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom...
Page 222 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 015-xxx-198 (Remote Supervisor Adapter 1. If Remote Supervisor Adapter II is installed as an option, II installed) or (USB device connected remove it and rerun test.
Page 223 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 035-255-0nn (Internal Error) 1. SCSI backplane 2.
Page 224 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 091-09x-015 (RXE-100, from Side A to 1.
Page 225 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 092-09x-002 (SMP1 Port-3 failure) (where 1.
Page 226 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 166-060-000 System Management: Failed 1. Flash latest levels of firmware (BIOS, service processor, (Unable to communicate with ASM.
Page 227 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 166-201-006 (ISMP indicates I2C errors 1.
Page 228 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 166-201-024 (ISMP indicates I2C errors 1.
Page 229 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 166-201-117 (ISMP indicates I2C errors on...
Page 230 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 180-361-003 (Failed Fan LED test) 1.
Page 231 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 201-XXX-Y24 (Multiple DIMM failure in 1.
Page 232 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 201-XXX-Y34 (Multiple DIMM failure in 1.
Page 233 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 217-xxx-005 (Failed BIOS Fixed Disk test)
Page 234: Post Error Codes
In the following error codes, X can be any number or letter. Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom...
Page 235 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 189 (An attempt was made to access the Run Configuration/Setup, enter the administrator password.
Page 236 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 1800 (Unavailable PCI hardware interrupt) 1.
Page 237 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 00019702 (Processor 2 failed BIST) 1.
Page 238 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 01295085 (ECC checking hardware test error) 1. Microprocessor 2.
Page 239: 12V Bus Faults
3. Check error logs for one of the following error messages and take the indicated actions. Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error message FRU/action 12v A bus fault 1.
Page 240: Error Symptoms
The most likely cause of the symptom is listed first. Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. DVD-ROM drive problems...
Page 241 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Diskette drive problems Symptom FRU/action Diskette drive activity LED stays 1.
Page 242 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. General problems Symptom FRU/action Problems such as broken cover...
Page 243 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. USB keyboard, mouse, or pointing-device problems Symptom FRU/action All or some keys on the 1.
Page 244 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Memory problems Symptom FRU/action The amount of system memory 1.
Page 245 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Monitor problems Symptom FRU/action The screen is blank.
Page 246 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Monitor problems Symptom FRU/action The screen is wavy, unreadable, 1.
Page 247 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Option problems Symptom FRU/action An IBM option that used to work 1.
Page 248 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Power problems Symptom FRU/action The server unexpectedly shuts See “12v bus faults”...
Page 249 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Universal Serial Bus (USB) port problems Symptom FRU/action A USB device does not work.
Page 250: Power Led Errors
Power cord and cables Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Front Power good...
Page 251 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Front Power good good good power on indicators...
Page 252: Scsi Error Messages
SCSI error messages Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error message FRU/action All SCSI Errors 1.
Page 253 Note: ServeRAID-4H controllers have 4 channels; ServeRAID-4L and -4Lx controllers have only one channel; and ServeRAID-4M and -4Mx controllers have 2 channels. ServeRAID-5i controllers have no channels. The ServeRAID-5i uses the channel connectors of the server’s onboard integrated SCSI controller. Table 8.
Page 254: Serveraid Error Codes
In the following error codes, x can be any number or letter. Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom...
Page 255 Note: See Chapter 8, “Parts listing, Type 8870,” on page 249 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 7xxx thru 8xxx (Host/local PCI bus interface error) 1.
Page 256: Undetermined Problems
“Starting the diagnostic programs” on page 70). v Any external devices v Surge suppressor device (on the computer) v Modem, printer, mouse, or non-IBM devices v Each adapter v Hard disk drives v Memory modules (minimum requirement = 1 GB (4 x 512 MB DIMMs)) Note: Minimum operating requirements are: a.
Page 257: Problem Determination Tips
Problem determination tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. v Machine type and model v Microprocessor or hard disk upgrades v Failure symptom...
Page 258 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide...
Page 259: Chapter 8. Parts Listing, Type 8870
Chapter 8. Parts listing, Type 8870 The following Parts information is for the xSeries 445, Type 8870, models 12X, 1AX, 1BX, 1RX,22X, 2AX,2BX, 2RX, 3EX, 3RY, 42X, 4AX, 4BX, 4EX, 4RX, 4RY. System See figure A © Copyright IBM Corp. 2003...
Page 260 xSeries 445 (models 12X, 1AX, 1BX, 1RX, 22X, 2AX, 2BX, 2RX, 3EX, Index 3RY, 42X, 4AX, 4BX, 4EX, 4RX, 4RY) FRU No. CRU/FRU Baffle, SMP (all models) 02R9132 Retention bracket (models 1AX, 1RX, 2AX, 2RX, 3RY, 4AX, 4RX,4RY) 24P1283 SMP cover assembly (all models) 03K9044 Heat sink assembly (models 3EX, 3RY, 4EX, 4RY) 25P6309...
Page 261 xSeries 445 (models 12X, 1AX, 1BX, 1RX, 22X, 2AX, 2BX, 2RX, 3EX, Index 3RY, 42X, 4AX, 4BX, 4EX, 4RX, 4RY) FRU No. CRU/FRU Right EIA side flange assembly (all models) 00N7192 Miscellaneous parts kit (contains: I/O brackets (3); small EMC clips (10); 73P6303 adapter arm bracket cable (1);...
Page 262: Figure A
Figure A xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide...
Page 263 xSeries 445 (models 12X, 1AX, 1BX, 1RX, 22X, 2AX, 2BX, 2RX, 3EX, 3RY, Index 42X, 4AX, 4BX, 4EX, 4RX, 4RY) FRU No. CRU/FRU PCI spacer (all models) 03K9050 PCI board (all models) 71P9028 Active PCI assembly (all models) 73P6869 Frame assembly, PCI-X (all models) 49P3171 VRM, memory / center plane (all models) 74P4343...
Page 264: Keyboard Crus
Keyboard CRUs Keyboard FRU No. US English 37L2551 French Canadian 37L2552 LA Spanish 37L2553 Arabic 37L2555 Belgium/French 37L2556 Belgium/UK 37L2557 Bulgarian 37L2558 Czech 37L2559 Danish 37L2560 Dutch 37L2561 French 37L2562 German 37L2563 Greek 37L2564 Hebrew 37L2565 Hungarian 37L2566 Korean 02K0901 Iceland 37L2567 Italy...
Page 265: Power Cord Frus
Power cord FRUs For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
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Page 267: Chapter 9. Related Service Information
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
Page 268: Electrical Safety
Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures.
Page 269: Safety Inspection Guide
Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Page 270: Handling Electrostatic Discharge-Sensitive Devices
8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects.
Page 271 Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section. For example, if a caution statement begins with a number 1, translations for that caution statement appear in this section under statement 1.
Page 272 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 273 Statement 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
Page 274 Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your IBM device for electrical specifiacations. Statement 14 CAUTION: Hazardous voltage, current, and energy levels might be present.
Page 275 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
Page 276 Aqueça a mais de 100°C (212°F) v Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
Page 277 Níveis perigosos de voltagem, corrente e energia estão presentes em qualquer componente que tenha esta etiqueta afixada. Nenhuma peça localizada no interior desses componentes pode ser consertada. Se você suspeitar de algum problema em alguma dessas peças, entre em contato com um técnico IBM. Chapter 9. Related service information...
Page 278 ções. Para evitar estes riscos, assegure que os requisitos elétricos de seu sistema não excedam os requisitos de prote ção do circuito derivado. Para conhecer as especifica ções elétricas, consulte as informa ções fornecidas com seu dispositivo IBM. Instrução 14 CUIDADO: Níveis perigosos de voltagem, corrente e energia podem estar presentes.
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Page 287 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
Page 288 Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même...
Page 289 Notice n° 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à l’intérieur de la machine.
Page 290 électrique sous certaines conditions. Pour éviter ces risques, assurez-vous que les besoins électriques de votre système ne sont pas supérieurs aux capacités de votre circuit de dérivation. Pour les spécifications électriques, reportez-vous aux informations fournies avec votre unité IBM. Notice n° 14 ATTENTION: Des tensions et des courants dangereux peuvent ê...
Page 291 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
Page 292 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.
Page 293 In Komponenten, die so gekennzeichnet sind, können gefährliche Spannungen anliegen. In diesen Komponenten sind keine Teile vorhanden, die vom Benutzer gewartet werden müssen. Besteht der Verdacht, dass an einem dieser Teile ein Fehler aufgetreten ist, ist ein IBM Kundendiensttechniker zu verständigen. Chapter 9. Related service information...
Page 294 Brandes und eines elektrischen Schlages. Um solche Gefahrenquellen zu vermeiden, sollten Sie daher sicherstellen, dass die Spannungswerte Ihres Systems nicht über den aus Sicherheitsgründen festgelegten Werten des Netzstromkreises liegen. Weitere Informationen hierzu finden Sie in der Dokumentation, die Sie zusammen mit der IBM Einheit erhalten haben. Hinweis 14 ACHTUNG: Es können gefährliche Spannungen und Ströme auftreten.
Page 295 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
Page 296 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
Page 297 Avviso 4 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità. L’unità potrebbe disporre di più...
Page 298 Il sovraccarico di un impianto elettrico può generare un pericolo di incendio o di scosse elettriche in determinate situazioni. Per evitare questi pericoli, verificare che i requisiti elettrici del sistema non superino i requisiti di protezione dell’impianto elettrico. Per le specifiche elettriche, consultare le informazioni fornite con il dispositivo IBM. Avviso 14 ATTENZIONE: E’...
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Page 305 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
Page 306 Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
Page 307 Declaración 4 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.
Page 308 Para evitar estos peligros, compruebe que los requisitos eléctricos de su sistema no excedan los requisitos de seguridad de la conexión. Consulte la información que viene con el dispositivo de IBM para obtener las especificaciones eléctricas.
Page 309: Appendix A. Getting Help And Technical Assistance
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem ®...
Page 310: Getting Help And Information From The World Wide Web
Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.
Page 311: Appendix B. Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Page 312: Trademarks
Predictive Failure Analysis Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.
Page 313: Product Recycling And Disposal
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Page 314: Electronic Emission Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 315: Taiwanese Class A Warning Statement
This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.
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Page 317: Index
72 ServeRAID adapter 89 CD-ROM problems 230 Center plane, replacing 160 electrical input 3 checkout, general 61 electronic emission Class A notice 304 checkout, procedure 62 environment Class A electronic emission notice 304 specifications 3 © Copyright IBM Corp. 2003...
Page 318 I/O board mouse, USB 233 internal connectors 166 option 236 replacing 166 pointing device, non-USB 232 I/O connectors 145 pointing device, USB 233 IBM Director 11 power 237 installation serial port 238 order, microprocessors 116 ServerGuide 239 installing software 238...
Page 319 keyboard (continued) CRUs 254 operating system installation problems 232 with ServerGuide 22 operating sytem installation without ServerGuide 24 option LEDs installing 79 center plane 159, 160 problems 236 front view 4 order of installation, microprocessors 116 PCI-X board 162 rear view 6, 7 SMP Expansion module 179 light path diagnostics parts listing 249...
Page 320 problems (continued) replacing (continued) mouse 232 SMP board 177 option 236 SMP Expansion Module fans 122 pointing device 232 top cover assembly 172 power 237 top power board 174 serial port 238 reset button 5 software 238 riser card, replacing 170 undetermined 246 RS-485 terminator plugs, using 41 USB port 239...
Page 321 Standby mode 9 starting the server 9 static sensitive devices, handling 80 switches, SMP Expansion module 178 System Error log 194 system reliability 80 Telnet 52 temperature air 3 terminator plugs, using 41 test log, viewing 71 thermal grease 157 tools, diagnostic 63 top cover assembly, replacing 172 top power board, replacing 174...
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Page 324 Part Number: 02R2730 Printed in USA (1P) P/N: 02R2730...

IBM eServer 445 xSeries Hardware Maintenance Manual And Troubleshooting Manual

About this Manual

Chapter 1. General Information

Chapter 2. Configuration

Chapter 3. Diagnostics

Chapter 4. Installing Options

Chapter 5. I/O Connectors and Indicators

Chapter 6. FRU Information (Service Only)

Chapter 7. Symptom-To-FRU Index

Chapter 8. Parts Listing, Type 8870

Chapter 9. Related Service Information

Appendix A. Getting Help and Technical Assistance

Appendix B. Notices

Index

Quick Links

Troubleshooting

Related Manuals for IBM eServer 445 xSeries

Summary of Contents for IBM eServer 445 xSeries