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Antes de instalar este produto, leia o folheto Informações sobre Segurança. Перед установкой продукта прочтите брошюру по технике безопасности (Safety Information). Antes de instalar este producto, lea la Información de Seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. IBM® Netfinity® 4500R User’s Reference...
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Safety Statement 1 Danger Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. •...
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Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
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Safety Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
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Safety viii IBM® Netfinity® 4500R User’s Reference...
Chapter 6.Installing Options... 59 Netfinity Manager for OS/2 system requirements . 28 Major components of the Netfinity 4500R server ..59 Netfinity Manager for Windows 95 and Windows 98 System board .
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Warranty Statements ......165 IBM Statement of Limited Warranty for United States, Serial-port connectors ..... 100 Puerto Rico, and Canada (Part 1 - General Terms) 165 Universal Serial Bus ports.
Your IBM Netfinity 4500R server comes with a three-year limited warranty and 90- Day IBM Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date information about your server model and other IBM server products at the following World Wide Web address: http://www.ibm.com/pc/us/netfinity/...
Introducing the Netfinity 4500R server Specifications and features The following table provides a summary of the features and specifications for your Netfinity 4500R server. Microprocessor: Size (3U): Environment: ® ® • Intel Pentium • Height: 13.4 mm (5.25 in.) •...
Server features S e r v e r f e a t u r e s The Netfinity 4500R server is designed to be cost-effective, powerful, and flexible. Your server offers: •...
Processor also provides system monitoring, event recording, and dial-out alert capability. For more information about the Advanced System Management Processor, refer to the documentation on the IBM Netfinity Documentation CD. Note: The Advanced System Management Processor is sometimes referred to as the service processor.
UPS. 1.Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls. Chapter 1. Introducing the IBM Netfinity 4500R...
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Hard disk activity drive light: Each of the hot-swap drive bays has a hard disk drive activity light. When this green light is flashing, the controller is accessing the drive. IBM® Netfinity® 4500R User’s Reference...
• If the server is turned on, a power failure occurs, and unattended-start mode is enabled in the Configuration/Setup utility program, the server will start automatically when power is restored. Chapter 1. Introducing the IBM Netfinity 4500R...
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Note: Wait about 15 seconds after disconnecting the power cords for your system to stop running. Watch for the system power light on the operator information panel to stop blinking. IBM® Netfinity® 4500R User’s Reference...
Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, refer to the power cord information in this on-line publication. IBM® Netfinity® 4500R User’s Reference...
ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM Netfinity servers. You can use these CDs during the initial installation of your server to configure the server hardware and simplify your network operating system installation. The ServerGuide CDs also contain a collection of application programs, which you can install after your server is up and running.
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Using the Configuration/Setup Utility program — System Card Data Select this choice to view vital product data (VPD) for some server components. • Devices and I/O Ports Select this choice to view or change the assignments for devices and input/output ports. This choice appears only on the full Configuration/Setup Utility main menu.
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— Core Chipset Control Select this choice to modify settings that control features of the core chip set on the system board. Attention: Do not make changes here unless directed to do so by an IBM authorized service representative. — Cache Control Select this choice to enable or disable the microprocessor cache.
Using the Configuration/Setup Utility program operating system will not see the device. (This is equivalent to unplugging the device.) – If the on-board SCSI controller is disabled and no other controller and mass storage device are installed, operating system startup cannot occur.
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72. 3. Change the setting of the password override switch (switch 8 on switch block 1 on the system board) from OFF to ON and then back to OFF. This clears the power- on password. IBM® Netfinity® 4500R User’s Reference...
Using the SCSISelect utility program 4. Install the server cover and connect all external cables and power cords (see “Installing the server cover and bezel” on page 92). 5. Turn on the server. Note: You can now start the Configuration/Setup Utility program and set a power- on password.
Ultra SCSI devices. – The transfer rate for Ultra3 SCSI LVD devices is 160.0 – The transfer rate for Ultra2 SCSI LVD devices is 80.0 – The transfer rate for Fast SCSI devices is 20.0 IBM® Netfinity® 4500R User’s Reference...
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Using the SCSISelect utility program — Advanced Configuration Options Select this choice to view or change the settings for advanced configuration options. • SCSI Disk Utilities Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device.
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Using the SCSISelect utility program IBM® Netfinity® 4500R User’s Reference...
S e r v e r G u i d e The ServerGuide CDs include easy-to-use server software setup and installation tools, specifically designed for IBM Netfinity servers. The ServerGuide Netfinity Setup and Installation program detects the server model and hardware options installed and uses the information during setup to configure hardware.
Search function helps locate service is available; visit: run server-specific utility diskettes by title or programs after setup. www.ibm.com/pc/techconnect keywords. • Detects installed hardware options and provides updated device drivers for most adapters and devices. IBM® Netfinity® 4500R User’s Reference...
NOS. See the documentation that comes with the adapter. 2. Diagnostics for your server are either in Read-Only Memory (ROM), or on a separate diagnostics CD that comes with your server. Looking for a list of compatible adapters? Visit the IBM ServerProven Web site at: http://www.pc.ibm.com/compat System partition S y s t e m P a r t i t i o n ServerGuide creates a system partition on the default drive.
ServerGuide to install your NOS, do the following: Download the latest NOS installation instructions and device drivers from the World Wide Web at: http://www.pc.ibm.com/support 1. Select Servers. 2. From the Family field, select your server model. IBM® Netfinity® 4500R User’s Reference...
Network operating system (NOS) installation 3. To download NOS installation instructions, click Software information. The information appears on the window. Additional programs included with ServerGuide As a convenience, ServerGuide comes with additional software to assist you with the server installation. NOS updates ServerGuide includes selected NOS updates that are provided by NOS software developers.
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Be sure you have the Adobe reader installed (available from the publications TechConnect CD). from TechConnect CD, or text is unreadable. Diskette Factory Action Get "time out" or Be sure you have access to the Internet through FTP directly. "Unknown host" errors IBM® Netfinity® 4500R User’s Reference...
Manager for Web, you can access your Netfinity Manager systems from anywhere in the world. Managing your IBM Netfinity server with Netfinity Manager The copy of Netfinity Manager that is included with ServerGuide entitles you to one Netfinity Manager installation. You are also entitled to additional installations of Client Services for Netfinity Manager.
• A LAN adapter card and one or more of the following communications protocols: — IBM TCP/IP for OS/2 version 1.2 or later (required for Netfinity Manager with Web Enhancement) — NetBIOS The Netfinity Manager NetBIOS requirements are three names, two Note: sessions, and nine network control blocks (NCBs).
Netfinity Manager Netfinity Manager for Windows 95 and Windows 98 system requirements The minimum system requirements for Netfinity Manager for Windows 95 are: • Microsoft Windows 95 or later • Approximately 17 MB–20 MB of hard disk space (space required depends on system configuration) •...
Type SCOS2 and then press Enter. The ServerGuide Netfinity Applications windows opens. c. Select IBM Netfinity Manager from the Available Applications selection list. Note: To install Client Services for Netfinity Manager, select Client Services for Netfinity Manager from the Available Applications list and then refer to the Client Services for Netfinity Manager User’s Guide for additional installation instructions.
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CD-ROM drive in the Command Line field and then click OK. The ServerGuide Netfinity Applications windows opens. d. Select IBM Netfinity Manager from the Available Applications selection list. Note: To install Client Services for Netfinity Manager, select Client...
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Click Advanced System Management Support to install the Advanced System Management service on this system. Use this service to monitor and manage IBM Advanced System Management processors and adapters. Important: If you install Advanced System Management support an enhanced version of the Serial Connection Control service, named Dynamic Connection Manager, will be installed instead of Serial Connection Control.
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Netfinity Manager • File Transfer • Power On Error Detect • Predictive Failure Analysis® (requires PFA-enabled hard disk drive) • Process Manager • RAID Manager (requires RAID adapter) • Remote Session • Remote System Manager • Remote Workstation Control • Screen View •...
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This name can be up to 32 characters long, and must be unique to the system. If this name is not unique, it can prevent remote Netfinity Manager users from using the Serial Connection Control service to access the system. c. Enable the Network Driver. IBM® Netfinity® 4500R User’s Reference...
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8.24.67.32) to communicate with remote systems and will not attempt to resolve the numeric address into an alphanumeric, Domain Name Server (DNS) address (for example, your.system.ibm.com). Select this option if you are using Netfinity Manager is a WINS networking environment or if you are using TCP/IP in an environment that does not have a Domain Name Server.
Netfinity Manager, data can be exported from these Netfinity Manager services: • Alert Manager • Software Inventory • System Information Tool • System Profile • System Monitor Information on how to install and configure support for database export follows. IBM® Netfinity® 4500R User’s Reference...
Netfinity Manager • If support for DB2 database export is being installed, see “DB2 database support”. • If support for Lotus Notes database export is being installed, see “Lotus Notes database support” on page 41. • If support for ODBC database export is being installed, see “ODBC database support”...
1. Start a DB2 command window. Notes: a. If it is not already running, start the DB2 database manager. b. If you are not connected to the DB2 Netfinity database, connect to the database now. 2. Type the following command: IBM® Netfinity® 4500R User’s Reference...
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Netfinity Manager DB2 GRANT ON TABLE privilegecode tablename userid where • privilegecode is one of the following privilege codes: — ALL — ALL PRIVILEGES Note: Grants all the appropriate privileges, except CONTROL, on the database. — ALTER — CONTROL — DELETE —...
3. Make the CD-ROM drive the active drive. Type E: and press Enter. 4. Type the following command at the OS/2 prompt: NETFINDB DELETE /DBNAME= databasename where databasename is the name of the database as specified during NETFINDB execution. 5. Press Enter. IBM® Netfinity® 4500R User’s Reference...
Netfinity Manager To configure Netfinity Manager to discontinue export data through ODBC for use on DB2, refer to “ODBC database support” on page 42. Lotus Notes database support To enable the Netfinity Manager to export system data to a Lotus Notes database, the following must be done: 1.
Netfinity Manager supports exporting data via ODBC for use on SQL or DB2 database systems. Note: ODBC database export is available only on systems that are running Netfinity Manager. System requirements The minimum requirements for Netfinity Manager ODBC database export are: • Windows NT IBM® Netfinity® 4500R User’s Reference...
OS/2 — Microsoft SQL Server (using the Visigenic driver provided with Microsoft SQL Server) — IBM DB2 For detailed information about supported ODBC platforms, see Table 3 on page Note: The ODBC database name must not be longer than 8 characters.
Manager folder or Netfinity Manager program group. Double-click this icon to open the Netfinity Manager Database Administration window. 2. Select a DBMS. Click in the Select DBMS listing the name of the DBMS which Netfinity Manager will be using to export data. IBM® Netfinity® 4500R User’s Reference...
Netfinity Manager 3. To create the Netfinity Manager table groups within the database, click Create and then click OK to open the Database Server window. The following table actions are also available: • Delete To remove the Netfinity Manager table groups from the database, click Delete and then click OK to open the Database Server window.
Windows 95 Windows Windows OS/2 Warp OS/2 Warp NT 3.51 NT 4.0 Connect IBM DB2 Version 2.1.2 IBM DB2 Universal Database ODBC - IBM DB2 Version Yes, DB2 Yes, DB2 Yes, DB2 Yes, DB2 Yes, DB2 2.1.2 Driver Driver Driver...
Netfinity Manager Notes: a. In your Netfinity Manager folder or program group is a document titled Read Me First, which contains information about Netfinity Manager that might not be covered in your documentation. b. The Netfinity Manager folder also contains the Network Driver Configuration object, which you can use to reconfigure your network protocols and system keywords, and the Netfinity Manager Database Tables object, which contains a handy online reference for all of the data tables in the...
4.0 or later) Brief descriptions of each of the Netfinity Manager services follow. Complete instructions on how to use each of these services can be found in the service-specific chapters of the Netfinity Manager User’s Guide. IBM® Netfinity® 4500R User’s Reference...
Advanced System Management The Advanced System Management service provides extensive functionality available for your IBM PC Server Advanced System Management Adapter, Netfinity Advanced System Management PCI Adapter, or Netfinity Advanced System Management Processor. With the Advanced System Management service, you can configure system management events (such as POST, loader, and operating system time-outs or critical temperature, voltage, and tamper alerts).
(or remove) logical drives, perform data integrity tests, and many other RAID system tasks. This service is available for stand-alone use and network use by any system that has a supported RAID adapter. IBM® Netfinity® 4500R User’s Reference...
Netfinity Manager Remote Session Use Remote Session to establish a fully active command session with any remote Netfinity Manager system. Remote System Manager Use Remote System Manager to access and manage any Netfinity Manager service on any Netfinity Manager system in the network. The Netfinity Manager system on the network is organized into easy-to-manage logical groups that can be updated automatically using the auto-discovery feature.
System Information Tool gathers information about almost any computer; however, the most detail is provided when this service is used with IBM computers. This service is available for both stand-alone and network use.
Netfinity Manager discovered, use Update Connector Manager to apply updates to your systems remotely. Updates can be applied to individual systems, or you can apply multiple updates to multiple systems, all from Netfinity Manager. You can also use Update Connector Manager to remove previously applied updates. Update Connector Manager also includes a scheduler that you can use to discover, apply, or remove updates automatically and periodically.
If the system has a CID-enabled (CID stands for customization, installation, and distribution) software distribution manager utility (such as LAN CID, included with IBM Network Transport Services/2), Netfinity Manager can be installed on systems within the network by using the Netfinity Manager installation program command line parameters and response file.
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Netfinity Manager For example, when creating a source directory to distribute Netfinity Manager Services for OS/2, copy all of the files from the OS2/SERVICES directory into the created directory. To create a source directory for a Netfinity Manager installation: 1. Create a new directory on your system. This new directory will serve as a source directory for the program files.
The second line is a list of the options in the third section that will be installed when this choice is selected for installation. For example: ;IBM SysMgt Install Script, Version 2 (Do not remove this comment line) Netfinity Manager Installation [Manager 16900] Advanced System Management Support [ServProc 450]...
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Netfinity Manager option file option file install command install command Option Name An identifying comment by the installation program. All options must have a different Option Name. This is used only for identification. Dll-entrypoint Used to determine whether an option is valid for a given target machine. In most cases, it should be the reserved string "NULL."...
Major components of the Netfinity 4500R server E x p l o d e d v i e w The orange color on components and labels in your server identifies hot-swap components.
System board System board internal cable connectors The following illustration shows internal cable connectors on the system board. The illustrations in this document might differ slightly from your hardware. Note: Internal SCSI Internal SCSI channel B (J29) channel A (J17) Fan 3 (J35) Main power (J4) Power (J51)
The following illustration shows the external port connectors on the system board. The illustrations in this document might differ slightly from your hardware. Note: Video/Advanced System Management Processor port (J13) USB ports (J11) Keyboard/mouse port (J6) Ethernet port (J9) Parallel port (J22) Serial ports (J3) IBM® Netfinity® 4500R User’s Reference...
System board System board switches and jumpers The following illustration identifies the switches and jumpers on the system board. The illustrations in this document might differ slightly from your hardware. Note: Boot block jumper (J37) System board switch block (SW1) Any jumper blocks on the system board that are not shown in the illustration Note: are reserved.
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When On, overrides the power-on switch and forces power-on mode. The system will always start without the use of the power- on switch. The default setting is Off (disabled). 1 through 4 Reserved. Table 4. Switches 1-8 IBM® Netfinity® 4500R User’s Reference...
System board System board LED locations The following illustration identifies LEDs on the system board. You might need to refer to this figure when solving problems with the server. Note: The illustrations in this document might differ slightly from your hardware. DIMM 4 failure (CR20) Microprocessor 2...
• Have a small, flat-blade screwdriver available. • For a list of supported options for your server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. System reliability considerations To help ensure proper cooling and system reliability, make sure: • Each of the drive bays has either a drive or a filler panel installed.
When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/ Safety information S a f e t y i n f o r m a t i o Before installing this product, read the Safety Information book.
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Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften. Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia o folheto Informações sobre Segurança. Перед установкой продукта прочтите брошюру по технике безопасности (Safety Information). IBM® Netfinity® 4500R User’s Reference...
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Safety information Antes de instalar este producto, lea la Información de Seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. Chapter 6.
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2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from 4. Attach power cords to outlet. connectors. 5. Turn device ON. 4. Remove all cables from devices. IBM® Netfinity® 4500R User’s Reference...
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Safety information Statement 5 CAUTION: The power control button on the device and the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
To remove the bezel: 1. Press in on the top sides of the bezel and pull the bezel away from the server front. 2. Store the bezel in a safe place. IBM® Netfinity® 4500R User’s Reference...
Working with adapters Working with adapters t e r s W o r k i n g w i t h a d a p You can install up to five peripheral component interconnect (PCI) adapters in the expansion connectors on the system board. Your server comes with a video controller.
Select Start Options from the Configuration/Setup Utility program main menu. Installing an adapter Refer to the following illustration to install an adapter. Note: The illustrations in this document might differ slightly from your hardware. Adapter Expansion-slot cover IBM® Netfinity® 4500R User’s Reference...
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Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com 1. Review the information in “Before you begin” on page 66 and in “Safety information”...
The drive must have a single connector attachment (SCA) connector. Hot- swap-drive trays come with the hot-swap drives. Internal drive bays Internal drives are installed in bays. Your server comes with a preinstalled diskette drive and a preinstalled CD-ROM drive. IBM® Netfinity® 4500R User’s Reference...
Ultra160 Hot Swap Conversion Kit option, which converts these bays to three hot-swap drive bays. • The Netfinity 4500R server supports only one diskette drive. • If you are installing a device with a 50-pin connector in either of the 5.25-inch bays, you need a 68-pin to 50-pin converter.
Refer to the following illustration to install a hot-swap drive. Note: The illustrations in this document might differ slightly from your hardware. Filler panel Drive-tray assembly Drive handle IBM® Netfinity® 4500R User’s Reference...
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Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com 1. Review the information in “Before you begin” on page 66.
Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com 1. Review the information in“Before you begin” on page 66 and in “Safety information”...
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Installing internal drives 4. If the drive that you are installing is a laser product, observe the following safety precaution. Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: •...
1(J23). Install additional DIMMs as instructed in the documentation that comes with your option. 2. Your Netfinity 4500R server supports 128MB, 256MB, 512MB, and 1GB DIMMs. Your server supports a minimum of 128MB and a maximum of 4GB of system memory.
Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com 1. Review the information in “Before you begin” on page 66 and in “Safety information”...
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(BIOS). The latest level of BIOS for your server is available through the World Wide Web and the IBM Bulletin Board System (BBS). Refer to “Getting help, service, and information” on page 157 for the appropriate World Wide Web addresses and bulletin-board telephone numbers.
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7. Install the VRM included in the microprocessor kit. Attention: When installing or replacing a VRM, use only a VRM specified for use with the Netfinity 4500R server. Use of other VRMs might cause your server to overheat. a. Center the VRM over the VRM connector. Make sure that the VRM is oriented and aligned correctly.
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8. Install the air baffle. Make sure the sides of the air baffle fit inside the brackets on the server. 9. Install the fan 3 assembly. 10. If you have other options to install or remove, do so now; otherwise, go to “Installing the server cover and bezel” on page 92. IBM® Netfinity® 4500R User’s Reference...
Installing a hot-swap power supply Installing a hot-swap power supply - s w a p p o w e r s u p p l y I n s t a l l i n g a h o t Your server comes with one power supply.
I n s t a l l i n g a h o t You can install a Netfinity 3-Pack Ultra160 Hot-Swap Expansion Kit in your server to provide three additional hot-swap hard disk drives. Note: The illustrations in this document might differ slightly from your hardware. IBM® Netfinity® 4500R User’s Reference...
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Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and search for ESD: http://www.ibm.com 1. Review the information in “Before you begin” on page 66 and in “Safety information”...
Routing the Advanced System Management Interconnect option cable Route the Advanced System Management Interconnect option cable as shown in the following illustration. Note: The illustrations in this document might differ slightly from your hardware. Cable clamps Cable IBM® Netfinity® 4500R User’s Reference...
Replacing a hot-swap fan assembly Replacing a hot-swap fan assembly s w a p f a n a s s e m b l y R e p l a c i n g a h o t - Your server comes with three hot-swap fan assemblies. You do not need to turn off the power to the server to replace a hot-swap fan assembly.
2. Follow the instructions that come with the option to prepare it for installation and to connect it to the server. Note: If you are attaching an external SCSI device, see “SCSI cabling requirements” on page 98 and “Setting SCSI IDs” on page 98. IBM® Netfinity® 4500R User’s Reference...
Input/Output ports Input/Output ports I n p u t / O u t p u t p o r t s This section provides information about the input/output (I/O) ports on your server. These ports include the following: • One Parallel port •...
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When you configure the parallel port as bidirectional, use an IEEE 1284- compliant cable. The maximum length of the cable must not exceed 3 meters (9.8 feet). 5. Select Save Settings; then, select Exit Setup to exit from the Configuration/Setup Utility main menu. IBM® Netfinity® 4500R User’s Reference...
Input/Output ports Parallel port connector The following table shows the pin-number assignments for the 25-pin, female D-shell parallel-port connector on the rear of your server. SPP/ECP Signal EPP Signal -STROBE -WRITE Data 0 Data 0 Data 1 Data 1 Data 2 Data 2 Data 3 Data 3...
USB ports and devices will be disabled during the power-on self-test (POST). The following table shows the pin-number assignments for the keyboard connector on the rear of your server. Signal Data Reserved Ground Table 8. Keyboard connector pin-number assignments IBM® Netfinity® 4500R User’s Reference...
Input/Output ports Signal +5 V dc Keyboard clock Reserved Table 8. Keyboard connector pin-number assignments Auxiliary-device (pointing device) port The system board has one auxiliary-device port that supports a mouse or other pointing device. The following table shows the pin-number assignments for the auxiliary-device connector on the rear of your server.
If you plan to attach external SCSI devices, you must order a PCI SCSI adapter and additional SCSI cables. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. For information about the maximum length of SCSI cable between the terminated ends of the cable, refer to the ANSI SCSI standards.
Signal Signal Data carrier detect Data set ready Receive data Request to send Transmit data Clear to send Data terminal ready Ring indicator Signal ground Table 11. Serial-port connectors pin-number assignments IBM® Netfinity® 4500R User’s Reference...
Input/Output ports Universal Serial Bus ports Your server has two Universal Serial Bus (USB) ports, which configure automatically. USB is an emerging serial interface standard for telephony and multimedia devices. It uses Plug and Play technology to determine the type of device attached to the connector.
Configuring for failover: The failover feature currently is supported by Windows NT Server, and IntraNetWare. The setup required for each operating system follows. Windows NT Server: To install the IBM Netfinity 10/100 Fault Tolerant Adapter device drivers: 1. Add the redundant NIC adapter according to the instructions that are provided with the adapter.
Input/Output ports When you restart the server, the failover function will be in effect. If a failover occurs, a message is written to the NT Event Viewer log. IntraNetWare: 1. Add the redundant NIC adapter according to the instructions that are provided with the adapter.
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Note: For this function to work properly, one of the servers must have an IBM Netfinity Advanced System Management PCI adapter installed. IBM® Netfinity® 4500R User’s Reference...
Input/Output ports Cabling the server The following illustration shows input/output connectors and cable routing for the server. Note: The illustrations in this document might differ slightly from your hardware. Advanced System Management port C Advanced System Management Mouse Interconnect knockout Serial A Parallel Serial B...
After you register and profile your Netfinity products, you can diagnose problems using the IBM Online Assistant and you can participate in the IBM discussion forum. For more detailed information about registering and creating a customized profile for your IBM products, visit the following addresses on the Web: —...
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Register and profile your server properly? After you register and profile, you will be able to: • Diagnose problems using the IBM Online Assistant • Participate in the IBM discussion forum • Receive e-mail notifications of technical updates related to your profiled products...
POST When you turn on the server, it performs a series of tests to check the operation of server components and some of the options installed in the server. This series of tests is called the power-on self-test or POST. If POST finishes without detecting any problems, a single beep sounds, the first screen of your operating system or application program appears, and the system POST complete (OK) light is illuminated on the operator information panel.
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POST does not support the optional video adapter. This beep combination occurs when you install a video adapter that is incompatible with your server. Replace the optional video adapter with one that the server supports or use the integrated video controller. IBM® Netfinity® 4500R User’s Reference...
POST beep codes Beep code Description Action 1-1-2 Microprocessor register test has failed. Call for service. 1-1-3 CMOS write/read test has failed. 1-1-4 BIOS ROM checksum has failed. 1-2-1 Programmable Interval Timer test has failed. 1-2-2 DMA initialization has failed. 1-2-3 DMA page register write/read test has failed.
When an option fails, replace it. If you cannot isolate and correct the problem, call for service. Table 15. POST error messages IBM® Netfinity® 4500R User’s Reference...
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POST message Description An error was detected in the L1 cache of one of the microprocessors. Action: 1. If you just installed a microprocessor, verify that the microprocessor is installed and seated correctly. 2. If the problem persists, check to see if the system has isolated the problem to a microprocessor: •...
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From the main menu of the Configuration/Setup Utility program, select System Information, then select Product Data. If the problem persists, call for service. Table 15. POST error messages IBM® Netfinity® 4500R User’s Reference...
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POST message Description A vital product data (VPD) error occurred. Action: Call for service. An attempt has been made to access the server with invalid passwords. After three incorrect attempts, the server locks up; that is, the logon data fields are no longer available to the user.
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If you changed a hardware option, make sure that the parallel port setting is correct in the Configuration/Setup Utility program. If the setting is not correct, change it. If the problem persists, call for service. Table 15. POST error messages IBM® Netfinity® 4500R User’s Reference...
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POST message Description 11xx An error occurred during the system-board serial port test. Action: If you have a modem, serial printer, or other serial device attached to your server, verify that the serial cable is connected correctly. If it is, use the following procedure: 1.
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If the problem persists, call for service. 5962 An IDE CD-ROM configuration error occurred. Action: Check the signal and power cable connections to the CD-ROM drive. If the problem persists, call for service. Table 15. POST error messages IBM® Netfinity® 4500R User’s Reference...
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POST message Description 8603 An error occurred during the mouse (pointing device) controller test. The addition or removal of a mouse, or a failing system board can cause this error. Note: This error also can occur if electrical power was lost for a very brief period and then restored.
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Remove the PCI adapters. If you can start the server without the adapters, reinstall each adapter one at a time and retest after each is reinstalled. When an adapter fails, replace it. If the problem persists, call for service. Table 15. POST error messages IBM® Netfinity® 4500R User’s Reference...
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POST message Description 00181000 PCI error. Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall each adapter one at a time and retest after each is reinstalled. When an adapter fails, replace it. If the problem persists, call for service. 01295085 The ECC checking hardware test failed.
Table 16. SCSI messages Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of your server. IBM® Netfinity® 4500R User’s Reference...
Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel. Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message.
If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package. IBM® Netfinity® 4500R User’s Reference...
Viewing the test log The test log will not contain any information until after the diagnostic program has run. Note: If you already are running the diagnostic programs, begin with step 3 To view the test log: 1. Turn on the server and watch the screen. If the server is on, shut down your operating system and restart the server.
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(where n is the slot number of the failing instructions. adapter) If the problem persists, call for service. SCSI controller on system board failed Call for service. register/counter/power test Table 17. Diagnostic error messages IBM® Netfinity® 4500R User’s Reference...
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Code Function Result Text message Action ServeRAID Aborted Test setup error: No ServeRAID adapter found Make sure the on system board or PCI bus ServeRAID adapter is properly installed. If the problem remains, replace the ServeRAID adapter. If the problem persists, call for service.
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Processor in socket id xyz is defective Replace the microprocessor. (where xyz identifies the microprocessor that is causing the error message) If the problem persists, call for service. Table 17. Diagnostic error messages IBM® Netfinity® 4500R User’s Reference...
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Code Function Result Text message Action Microprocessor Failed Test setup error: Application microprocessor not 1. Verify that the installed or BIOS setup problem Application microprocessor is installed and seated correctly. 2. Check the system error log for related error messages. 3.
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Test setup error: Corrupt DMI BIOS, information BIOS installed, update in BIOS is not as expected the BIOS to the latest level. If the problem persists, call for service. Table 17. Diagnostic error messages IBM® Netfinity® 4500R User’s Reference...
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Code Function Result Text message Action System cache Aborted Test setup error: BIOS cannot access VPD If your server does not information have the latest level BIOS installed, update Test setup error: Corrupt DMI BIOS. Information the BIOS to the latest in BIOS is not as expected level and run the diagnostic program...
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If the problem persists, call for service. Mouse Failed On system board pointing device test failed. Replace the pointing device. If the problem persists, call for service. Table 17. Diagnostic error messages IBM® Netfinity® 4500R User’s Reference...
Code Function Result Text message Action Video monitor Any message Refer to the information that came with the monitor. Ethernet Failed In PCI slot n Replace the Ethernet adapter in slot n. If the (where n is the PCI slot number in which the problem persists, call failing Ethernet adapter is installed) for service.
+5V dc current to the server. This feature helps you isolate the problem, if an error causes the server to shut down. See “Light path diagnostics”. IBM® Netfinity® 4500R User’s Reference...
Diagnostics panel The following illustration shows the LEDs on the diagnostics panel on the system board. See “Light path diagnostics” on page 134 for information on identifying problems using these LEDs. OVER TEMP PCI A PCI B DASD1 DASD2 Light path diagnostics table The system error LED on the operator information panel is lit when certain system errors occur.
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See “Installing a microprocessor” on page 83. 3. If the problem persists, replace the microprocessor. If the problem persists, have the system serviced. Table 19. Light path diagnostics IBM® Netfinity® 4500R User’s Reference...
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Lit LED on diagnostics panel Cause Action PCI A An error occurred on PCI bus A. Either an 1. Check the error log for additional adapter in PCI slot 1 or 2 or the system information. If the error log indicates a board caused the error.
Use the ServerGuide program to make a BIOS flash diskette. • Download a BIOS flash diskette from the World Wide Web. Go to http://www.pc.ibm.com/support/, select IBM Server Support, and make the selections for your server. • Contact your IBM service representative.
Troubleshooting Boot block jumper (J37) System board switch block (SW1) To recover the BIOS: 1. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover. 2. Locate the boot-block jumper block (J37) on the system board. 3.
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SCSI option before turning on the server. For more information, see your SCSI and expansion enclosure documentation. General problems Call for service. Problems such as broken cover locks or indicator lights not working. Table 20. Troubleshooting charts IBM® Netfinity® 4500R User’s Reference...
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Troubleshooting Device Suggested action Intermittent problems Verify that: 1. All cables and cords are connected securely to the rear of the server and A problem occurs only attached options. occasionally and is difficult to detect. 2. When the server is turned on, air is flowing from the rear of the server at the fan grill.
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Troubleshooting Device Suggested action Monitor Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, refer to the information that comes with the monitor for Testing the monitor. adjusting and testing instructions. If you still cannot find the problem, call for service.
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Option problems Verify that: 1. The option is designed for the server. Refer to the "Support for Netfinity An IBM option that was just Servers" flowchart for information about obtaining ServerProven™ installed does not work. compatibility information from the World Wide Web.
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The printer does not work. 2. The printer signal cable is connected to the correct serial or parallel port on the server. Non-IBM printer cables might cause unpredictable problems. Note: 3. You have assigned the printer port correctly in your operating system or application program.
Troubleshooting Device Suggested action Software problem To determine if problems are caused by the software, verify that: 1. Your server has the minimum memory requirements needed to use the Suspected software software. For memory requirements, refer to the information that comes problem.
Make sure that you are using the most recent device driver available from the World Wide Web. • Run the network diagnostic program. If the problem remains, call for service. Table 21. Ethernet troubleshooting chart IBM® Netfinity® 4500R User’s Reference...
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Troubleshooting Ethernet controller Suggested Action problem Ethernet Link Status light Check the following: does not light. • Make sure that the hub is turned on. • Check all connections at the Ethernet controller and the hub. • Check the cable. A crossover cable is required unless the hub has an X designation.
Explanation: The cable might be disconnected from the server Ethernet port. Action: Verify that a cable is connected to the Ethernet port. Table 22. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller IBM® Netfinity® 4500R User’s Reference...
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Explanation: You tried to load another instance of the driver with a different I/O address. This new adapter could not be found. Action: Verify that you installed an IBM Netfinity 10/100 Fault Tolerant Adapter and make sure that the adapter is seated correctly. If the adapter is seated correctly, call for service.
Explanation: The driver could not allocate the requested buffers. Action: Check your system configuration. Edit the PROTOCOL.INI file to reduce the number of Txbuffers and Rxbuffers specified for the driver. Table 23. NDIS 2.01 (OS/2) driver messages for the Ethernet controller IBM® Netfinity® 4500R User’s Reference...
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Troubleshooting PCNTND-7 A Protocol Manager device error occurred. Explanation: The NDIS stack is not configured correctly. Action: Check and correct your configuration. PCNTND-8 Bad status for the Protocol Manager. Explanation: The NDIS stack is not configured correctly in the PROTOCOL.INI file.
Table 24. NDIS (Windows NT) driver messages for the Ethernet controller UNIX messages This section provides descriptions of the Ethernet error messages for the SCO UNIX LLI driver, and suggested actions to resolve each problem. IBM® Netfinity® 4500R User’s Reference...
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No more devices to open. Explanation: The SunSoft Solaris driver cannot find any more Ethernet controllers. Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic programs.
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Run the NETCONFIG program to search for another Ethernet controller. pnt0-26 The DMA number is not necessary for PCI device. Explanation: The IBM Netfinity 10/100 Fault Tolerant Adapter does not require a DMA setting. Action: Edit the SPACE.C file to delete the DMA parameter.
R e p l a c i n g t h e b a t IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
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Power Control button to become active. 6. Turn the server on. 7. Start the Configuration/Setup Utility program and set configuration parameters. • Set the system date and time. • Set the power-on password. • Reconfigure your server. IBM® Netfinity® 4500R User’s Reference...
G e t t i n g h e l p , s If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you.
Getting help, service, and information Service support With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer HelpCenter (1-800-772-2227 in the U.S.) for hardware product assistance covered under the terms of the IBM hardware warranty.
Getting customer support and service Purchasing an IBM PC hardware product entitles you to standard help and support during the warranty period. If you need additional support and services, a wide variety of extended services are available for purchase that address almost any need.
(LANs). You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine.
U.S.A. and Puerto Rico U.S.A. and Puerto Rico 1-800-772-2227 In all other countries, contact your IBM reseller or IBM marketing representative. Getting help around the world If you travel with your computer or need to move it to another country, you can register for International Warranty Service.
Enhanced PC support line Enhanced PC Support is available for desktop and mobile IBM computers that are not connected to a network. Technical support is provided for IBM computers and IBM or non-IBM options, operating systems, and application programs on the Supported Products list.
In Canada, contact IBM Direct at 1-800-465-7999, or: 1. Call 1-800-465-3299. 2. Select the HelpWare catalog. • In all other countries, contact your IBM reseller or IBM marketing representative. For more information or to purchase these services: • In the U.S., call 1-800-772-2227.
Getting help, service, and information Ordering publications Additional publications are available for purchase from IBM. For a list of publications available in your country: • In the U.S., Canada, and Puerto Rico, call 1-800-879-2755. • In other countries, contact your IBM reseller or IBM marketing representative.
1.The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
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Machine. If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded.
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IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
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WITHOUT WARRANTIES OF ANY KIND. Warranty Service To obtain warranty service for the Machine, contact your reseller or IBM. You may be required to present proof of purchase. IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges. Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason.
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Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
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EGYPT: Limitation of Liability: The following replaces item 2 in this Section: 2. as to any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim.
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The following item is added to this paragraph: 3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.
This IBM PC product cannot prevent errors that might occur if software you use or exchange data with is not ready for the Year 2000. IBM software that comes with this product is Year 2000 Ready. However, software from other companies might come with this IBM PC product.
IBM. Unless otherwise stated, IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
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IBM power cord part Used in these countries and regions number 13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay, Uruguay, Western Samoa 13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, Czech Republic, Egypt,...
Index Numerics cleaning the monitor error messages. See messages clock frequency selection switch Ethernet adapter comfort failover 10/100 Fault Tolerant Adapter components Ethernet controller color configuring major failover system board messages AC power configuration troubleshooting AC power light Configuration/Setup Utility Ethernet link status light acoustical noise emissions SCSISelect utility...
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See POST password override non-hot-swap drive problem solving symmetric multiprocessing specifications product system board non-hot-swap drive, installing notices external port connectors notices publications, ordering internal cable connectors electronic emission, Class A jumpers LEDs FCC, Class A IBM® Netfinity® 4500R User’s Reference...
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options connectors switches system error light system power light system reliability telephone numbers for getting help termination SCSI devices test log trademarks troubleshooting charts turning off server Ultra3 SCSI port connector description pin assignments United States electronic emission Class A notice United States FCC Class A notice Universal Serial Bus port connector...
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Part Number: 19K0806 Printed in the United States of America on recycled paper containing 10& recovered post-consumer fiber. SC19-K080-60 *07SC19K08060*...