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Using the ISMP and RSA . . . . . . . . . . . . . . . . . . . . 80
Enabling Ethernet adapter teaming . . . . . . . . . . . . . . . . . 81
Intel adapters . . . . . . . . . . . . . . . . . . . . . . . . 81
Alacritech 10/100 Quad-Port Ethernet adapter . . . . . . . . . . . . 82
PRO/1000 XT Server adapter . . . . . . . . . . . . . . . . . . 83
Adding a second IBM 5191 RAID Storage Controller Model 0RU . . . . . . 83
RAID mirroring . . . . . . . . . . . . . . . . . . . . . . . . . 84
Memory notes . . . . . . . . . . . . . . . . . . . . . . . . . 84
Adding more engine memory to increase performance . . . . . . . . . 84
Chapter 8. Troubleshooting. . . . . . . . . . . . . . . . . . . . 85
IBM 5187 Network Attached Storage Model 6RZ . . . . . . . . . . . . 85
Engine diagnostic tools overview . . . . . . . . . . . . . . . . . 85
Identifying problems using LEDs . . . . . . . . . . . . . . . . . 86
Engine troubleshooting charts . . . . . . . . . . . . . . . . . . 89
Power problems . . . . . . . . . . . . . . . . . . . . . . . 91
Recovering BIOS . . . . . . . . . . . . . . . . . . . . . . . 92
Troubleshooting the Gigabit Ethernet SX adapter . . . . . . . . . . . 100
Troubleshooting the PRO/1000 XT Server adapter . . . . . . . . . . 102
Troubleshooting the SCSI HVD 3570 adapter . . . . . . . . . . . . 107
Testing the Fibre Channel host adapter with FAStT MSJ . . . . . . . . 108
Testing the Integrated System Management Processor . . . . . . . . . 109
Testing the Remote Supervisor Adapter . . . . . . . . . . . . . . 110
Testing SCSI adapters . . . . . . . . . . . . . . . . . . . . . 111
IBM 3534 Fibre Channel Hub Model 1RU. . . . . . . . . . . . . . . 111
Hub diagnostics . . . . . . . . . . . . . . . . . . . . . . . 112
Replacing hot-swap drives . . . . . . . . . . . . . . . . . . . 116
IBM 5192 Storage Unit Model 0RU (storage unit) . . . . . . . . . . . . 118
Chapter 9. Using the Recovery and Supplementary CDs . . . . . . . . 123
Using the Recovery Enablement Diskette and Recovery CD . . . . . . . . 123
Using the Supplementary CD . . . . . . . . . . . . . . . . . . . 125
Appendix A. Notices . . . . . . . . . . . . . . . . . . . . . . 127
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . 128
Appendix B. Getting help, service, and information . . . . . . . . . . 129
Service support . . . . . . . . . . . . . . . . . . . . . . . . 129
Before you call for service . . . . . . . . . . . . . . . . . . . . 130
Getting customer support and service . . . . . . . . . . . . . . . . 130
Getting help online: www.ibm.com/storage/support . . . . . . . . . . 130
Getting help by telephone . . . . . . . . . . . . . . . . . . . 131
Warranty and repair services . . . . . . . . . . . . . . . . . . . 133
Appendix D. Engine POST and diagnostic program messages . . . . . 135
Power-on self-test (POST) . . . . . . . . . . . . . . . . . . . . 135
POST beep code descriptions . . . . . . . . . . . . . . . . . . 135
. . . . . . . . . . . . . . . . . . . . . 93
. . . . . . . . . . . . . . . 96
. . . . . . . . . . . . . . . 103
. . . . . . . . . . . . 133
. . . . . . . . . . . 96
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Table of Contents
Troubleshooting
