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You can find the most current information about your computer on the IBM Web site at: Install another Do you plan to use Do you plan to use operating system Windows 2000? Windows NT? http://www.ibm.com/pc/support...
Notices used in this book . . xi Chapter 1. Introducing the IntelliStation M Pro ....1 IntelliStation M Pro features and specifications .
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Chapter 5. Installing Options ......27 Major components of the IBM IntelliStation computer . . 27 System board .
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Warranty Statements . . 87 IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General Terms) . . 87 IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 – General Terms) .
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Index ........103 IntelliStation M Pro: User Guide...
CAUTION: Danger of explosion if battery is incorrectly replaced. When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive or a DVD-ROM drive. CD-ROM drives and DVD-ROM drives are also sold separately as options. CD-ROM drives and DVD-ROM drives are laser products.
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3A ou 3B. Tenez compte de la consigne qui suit: DANGER Rayonnement laser lorsque le carter est ouvert. Évitez toute exposition directe des yeux au rayon laser. Évitez de regarder fixement le faisceau ou de l’observer à l’aide d’instruments optiques. IntelliStation M Pro: User Guide...
The following documentation contains additional information about your computer. If your computer comes with IBM-preinstalled software, you might be able to view these documents in Access IBM. See “Using Access IBM” on page 12. The IBM documents listed below can also be found at http://www.ibm.com on the World Wide Web.
Your IBM IntelliStation M Pro computer comes with a three-year limited warranty and IBM Computer Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date information about your IntelliStation M Pro model and other IBM computer products at http://www.ibm.com/pc/us/intellistation/.
IntelliStation M Pro features and specifications The following table provides a summary of the features and specifications. Some features and specifications might not apply. Table 1. Features and Specifications Microprocessor: Video Adapter: (depending on your Environment: ® ® v Intel...
In addition to the Microsoft operating system, your preinstalled software includes other programs. v Access IBM is a desktop interface that enables you to easily find help and other information about your computer. v ConfigSafe is a comprehensive configuration tracking and recovery tool.
Device Drivers and IBM Enhanced Diagnostics CD Diagnostic test programs and device drivers are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These test programs provide the primary method of testing system components. Other software ®...
Serviceability features – 24/7 customer support – 3-year warranty – Adaptec built-in self-test (BIST) – Alert on LAN with optional IBM Ethernet adapter – CD-ROM-based diagnostics – Diagnostic support of Ethernet adapters – Error codes and messages – Processor serial number access –...
Hard disk drive activity light: indicates when the hard disk drive is in use. Power-on light: indicates when your computer is turned on. Power control button: enables you to turn the computer on or off manually. IntelliStation M Pro: User Guide...
Keep power cords and cables neatly routed away from walkways and other areas where they might be accidentally dislodged. For more information about power cords, see “Connecting computer cables” on page 9 below and “Power cord notice” on page 100. IntelliStation M Pro: User Guide...
Moving the stabilizing feet The two front feet attached to the bottom of your computer rotate outward 90 degrees to provide additional stability when the computer is upright. To access the inside of the computer, you might find it easier to lay the computer on its side.
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Connect a serial device or external modem to the serial connector. Serial Device v Connect Universal Serial Bus (USB) devices to either of the two USB connectors. Device v Connect optional devices, such as speakers, microphones, or headphones. Audio IntelliStation M Pro: User Guide...
Important To operate the computer within FCC Class A or Class B limits, use a category 5 Ethernet cable. v Connect the Ethernet cable to the RJ45 Ethernet connector. Ethernet 3. If there is a label covering the power connector, remove it. Connect the power cord to the power connector on the rear of the computer.
Registering your IBM Computer, and then follow the instructions in the window. (See “Using Access IBM” for further information.) v Click the IBM Register icon on the desktop and follow the directions. v Register your computer at http://www.ibm.com/pc/register on the World Wide Web.
Shortcuts are also provided to help accomplish many of these tasks. You can also view the IBM International License Agreement for Non-Warranted Programs, which applies to: v All software preinstalled by IBM on the hard disk drive that does not have its own license agreement v Software on the Software Selections CD...
1. From the Access IBM menu, select Maintain. 2. Click Creating emergency diskettes. 3. Follow the instructions on the screen. You can also download the diagnostic program image from the IBM Web site at http://www.ibm.com/pc/support. See “Using the Enhanced diagnostics diskette” on page 54.
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CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Device drivers for the graphics adapter and a README file with instructions for installing the device drivers are provided on the Device Driver and IBM Enhanced Diagnostics CD that comes with your computer. If your computer has IBM-preinstalled software, video device drivers are installed in the IBMTOOLS/DRIVERS/VIDEO directory.
IBM Universal Manageability Services (UM Services) streamline and automate personal computer (PC) systems management and support tasks, such as asset deployment and tracking. These utilities are available for IBM computers at no additional charge, helping to reduce total cost of ownership of networked computers so that you can focus vital company resources on essential business activities.
System Migration Assistant (SMA) helps administrators remotely transfer configurations, profile settings, printer drivers, and files from an IBM or non-IBM PC to supported IBM systems. You can download SMA at no additional charge (Internet access fees excepted). For more information or to download this software visit http://www.ibm.com/pc/us/software/sysmgmt/products/sma on the World...
Anti-intrusion features IBM anti-intrusion features help protect against the theft of computer components, such as the microprocessor, system memory modules, or disk drives. A cover lock is built into your computer to prevent the cover from being removed.
SMART hard disk drive. Virus protection Norton AntiVirus for IBM is installed on the hard disk of computers that have preinstalled software. Norton AntiVirus is available on the IBM Software Selections Locking the keyboard You can lock the keyboard so that others are unable to use it.
You can find more information about using the BIOS Setup Utility by using Access IBM. To display the Hit <F2> if you want to run SETUP prompt every time you start your computer, do the following from within the BIOS Setup Utility: 1.
Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra SCSI devices. - The transfer rate for Ultra 160 low voltage differential (LVD) devices is 160.0. - The transfer rate for Ultra2 SCSI LVD devices is 80.0. IntelliStation M Pro: User Guide...
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- The transfer rate for Fast SCSI devices is 20.0. – Advanced Configuration Options Use this selection to view or change the settings such as enabling support for large hard disk drives and support for drives with Ultra SCSI speeds. v SCSI Disk Utilities Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device.
For a list of supported options for your computer, go to http://www.ibm.com/pc/support on the World Wide Web. Major components of the IBM IntelliStation computer Note: The illustrations in this document might differ slightly from your hardware. The following illustration shows the locations of major components in your computer.
The following illustration identifies system board connectors for internal cables. System fan 2 Microprocessor (SYSFA2) fan sink (CPUFA1) Main power (J10K1) Secondary IDE (IDE2) Primary IDE (IDE1) Diskette drive (FDD1) Support bracket assembly fan (SYSFA3) SCSI LED (JA91) IntelliStation M Pro: User Guide...
Have a small, flat-blade screwdriver available. v For a list of supported options for your computer, refer to http://www.ibm.com/pc/support on the World Wide Web. System reliability considerations To help ensure proper system cooling and system reliability, be certain of the...
Take additional care when handling devices during cold weather. Heating reduces indoor humidity and increases static electricity. Safety information Before installing an option, read the “Safety Information” on page vii. Removing the side cover The following information describes how to remove the side cover. IntelliStation M Pro: User Guide...
Note: To remove the cover, you might find it easier to lay the computer on its side. The illustrations in this document might differ slightly from your hardware. Cover-release latch Key lock Do the following to remove the side cover of the computer: 1.
AGP slot. You can install up to five PCI adapters in PCI slots 1 through 5. All PCI slots are 32-bit, 33 MHz slots. Note: The illustrations in this document might differ slightly from your hardware. IntelliStation M Pro: User Guide...
You can install full-length adapters in all 5 PCI slots. v Your computer supports 5.0 V and universal PCI adapters; it does not support 3.3 V adapters. v For a list of supported options for your computer, refer to http://www.ibm.com/pc/support on the World Wide Web. Chapter 5. Installing Options...
6. Remove the expansion-slot cover. From the rear of the computer, press on the slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place for future use. IntelliStation M Pro: User Guide...
Attention Expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissions standards of the computer and ensures proper ventilation of computer components. 7. Set any jumpers or switches on the adapter or system board as described by the adapter manufacturer.
Installing internal drives Depending on your computer model, you might have one or more of the following drives installed. v Diskette v Hard disk v CD- or DVD-ROM v Jaz or Zip v Tape IntelliStation M Pro: User Guide...
2. 3. You can only install a 3.5-in, slim-high, removable-media drive in bay 4. 4. The IntelliStation M Pro computer supports only one diskette drive, which uses 1.44 MB diskettes. 5. To install a 3.5-in drive in a 5.25-in bay, you must us a 5.25 in. conversion kit, supplied with your option.
3. Remove the side cover (see “Removing the side cover” on page 30 for details). 4. Remove the support bracket see “Removing the support bracket” on page 31. 5. Use a screwdriver to pry the filler panel and EMC shield away from the computer. IntelliStation M Pro: User Guide...
Note: If you are installing a drive that contains a laser, observe the following safety precaution. DANGER Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. 6.
5. Attach the guide rails to the side of the drive using the screws provided. If you obtained your optional drive from IBM, the guide rails are blue plastic. 6. Slide the drive into the drive cage until the plastic tabs on the drive guide rails lock into place in the drive cage.
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Note: If you use PC600 and PC800 RIMMs together, all memory will function at the speed of the slowest RIMM. 5. Your IntelliStation M Pro computer supports 128 MB, 256 MB, and 512 MB RIMMs. Your computer supports a minimum of 128 MB and a maximum of 2.0 GB of system memory.
To help prevent theft, you can add a security U-bolt and cable to your computer. This section discusses how to install a security U-bolt. Note: Your computer might look different slightly different than the one shown. IntelliStation M Pro: User Guide...
Do the following to install the U-bolt: 1. Review the safety precautions listed in “Safety Information” on page vii. 2. Turn off the computer and all attached devices. Disconnect all external cables and power cords; then remove the cover (see “Removing the side cover” on page 30 for details).
Installation procedure To attach an external device: 1. Be sure your computer and all attached devices are turned off. 2. Read “Installing adapters-before you begin” on page 29 and the documentation that comes with your options. IntelliStation M Pro: User Guide...
3. Follow the instructions that come with the option to prepare it for installation and to connect it to the computer. Input/Output connector descriptions This section provides pin and other information about the I/O connectors on the rear of your computer. Refer to “Input/Output connector locations” on page 9. These connectors include the following: v One mouse v One keyboard...
To operate the computer within FCC Class A or Class B limits, use a category 5 Ethernet cable. Universal Serial Bus connectors Your computer has two Universal Serial Bus (USB) connectors, which configure automatically when you use any USB device. USB is a serial interface standard for IntelliStation M Pro: User Guide...
telephony and multimedia devices. It uses Plug and Play technology to determine the type of device attached to the connector. Notes: 1. If you attach a standard (non-USB) keyboard to the keyboard connector, the USB connectors and devices will be disabled during the power-on self-test. 2.
If you plan to attach external SCSI devices, you must order an additional SCSI cable. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. To receive an indication of SCSI hard-disk drive activity, you must also connect the SCSI adapter to the SCSI LED (JA91) connector on the system board.
See “POST” on page 51 for more information. v Diagnostic programs The system diagnostic programs are stored on the Device Driver and IBM Enhanced Diagnostics CD. These programs are the primary methods of testing the major components of your computer. See “Diagnostic programs and error messages”...
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Problem http:\\www.ibm.com/pc/register solved? Use the troubleshooting information provided with your computer to determine the cause of You can view a list of IBM HelpCenter the problem and the phone numbers at: action to take. http://www.ibm.com/pc/support Problem solved? Flash the latest levels of BIOS and diagnostics code.
POST When you turn on the computer, the Power On Self-Test (POST) performs a series of tests to check the operation of system components and some of the installed options. If POST finishes without detecting any problems, the first window of your operating system or application program appears.
If the error remains or recurs, call for service. Diagnostic programs and error messages The system diagnostic programs are stored on the Device Driver and IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of your computer.
A Device Driver and IBM Enhanced Diagnostics CD comes with your computer. You can also download the latest image of the diagnostics from http://www.ibm.com/pc/support on the World Wide Web.
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Device. If not, use the BIOS Setup Utility to change your 1st Boot Device. For information on how to use the BIOS Setup Utility, see Access IBM on your desktop, or refer to “Using the BIOS Setup Utility program” on page 23. Do the following to run Device Driver and IBM Enhanced Diagnostics CD: 1.
Note: If you already are running the diagnostic program, begin with step 4. Do the following to view the test log: 1. Insert the Enhanced Diagnostics diskette or the Device Drivers and IBM Enhanced Diagnostics CD. 2. If the computer is on, shut down your operating system and restart the computer.
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Verify that the cables are properly connected to the CD-ROM drive. If the problem persists, call for service. Hard disk drive Failed BIOS drive # n (where n is the drive bay number) Call for service. IntelliStation M Pro: User Guide...
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Code Function Result Text message Action Magnetic tape Aborted Test setup error: No tape drive found Check the cable and drive power connections to the drive. Refer to the information provided with the tape drive. If the problem persists, call for service. Failed The load/mount test failed for device n on Refer to the information...
These diagnostic programs are especially useful in isolating operating system and device driver problems. PC-Doctor for Windows Do the following to use PC-Doctor for Windows: 1. On the Windows desktop, select Start→PC-Doctor. Follow the instructions on the screen. Help is available online. IntelliStation M Pro: User Guide...
Troubleshooting charts You can use the troubleshooting charts in this section to find solutions to problems that have definite symptoms. Important If diagnostic error messages are displayed that are not listed in the following tables, make sure that your system has the latest levels of BIOS and diagnostics installed.
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If the problem persists, call for service. Monitor Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, refer to the information that comes with the monitor for adjusting and testing instructions.
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1. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.). 2. Non-IBM monitor cables might cause unpredictable problems. 3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors.
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2. The printer signal cable is connected to the correct serial or parallel port on the computer. Note: Non-IBM printer cables might cause unpredictable problems. 3. You have assigned the printer port correctly in your operating computer or application program.
Software error messages These messages appear if a problem or conflict is detected by the application program, the operating computer, or both. Error messages for operating system and other software problems are typically text messages, but they also can be numeric codes.
Try a different connector on the hub. apparent cause. v Reinstall the device drivers. Refer to your operating system documentation and to “Recovering or installing device drivers” on page 69 in this publication. If the problem remains, call for service. IntelliStation M Pro: User Guide...
Ethernet controller messages The integrated Ethernet controller might display messages from the following device drivers: v Novell NetWare or IntraNetWare computer open data-link interface (ODI) v Network driver interface specification (NDIS) adapter for level 4.0 (Windows Novell NetWare or IntraNetWare computer ODI driver teaming messages This section provides explanations of the error messages for the Novell NetWare or IntraNetWare computer ODI driver, and suggested actions to resolve each problem.
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Please unload all LAN drivers before Explanation: An attempt was made to unload the AFT.NLM module before unloading AFT.NLM. unloading the adapter driver. Action: Unload the adapter driver before unloading the AFT module. IntelliStation M Pro: User Guide...
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Explanation: Could not allocate enough memory for transmit queues. Action: 1. From the Windows NT desktop, select Start→Control Panel→Networks→Adapters. 2. Select your IBM Ethernet adapter from the list. 3. Select Properties→Advanced. 4. Lower the resource values that apply to the transmit queue.
Explanation: Team nn. Primary adapter is switching over. Action: None. Warning Explanation: Team nn. Adapter link down. Action: Make sure the adapter is functioning properly. Informational Explanation: Team nn. Secondary adapter took over. Action: None. IntelliStation M Pro: User Guide...
Recovering or installing device drivers Restoring the factory-preinstalled device drivers is part of the Product Recovery program, and the Device Drivers and IBM Enhanced Diagnostics CD. Chapter 6. Solving problems...
4. The latest device drivers are also available on the World Wide Web at http://www.ibm.com/pc/support. Recovering the operating system Your IBM computer has the Product Recovery program on a hidden partition of the hard disk drive. Performing a partial or full recovery Attention The Product Recovery program will erase all files on the C drive only.
Note: If you recover Windows NT Workstation, the hard disk must be partitioned before all hard disk drive space is available. For information on how to partition the remainder of your hard disk, go to Access IBM. Using the Recovery Repair diskette In some circumstances, files on your hard disk might become unusable so that you do not see the F11 prompt when you start up your computer.
Erasing a lost or forgotten password (clearing CMOS) This section applies to lost or forgotten passwords. For more information about lost or forgotten passwords, see Access IBM. To erase a forgotten password: 1. Turn off the computer and all attached devices.
To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Note: After you replace the battery, you must reconfigure your system and reset the system date and time.
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5. Replace the cover and connect the cables. 6. Turn on the system. 7. Start the BIOS Setup Utility program and set configuration parameters. v Set the system date and time. v Set passwords if necessary. v Save the configuration. IntelliStation M Pro: User Guide...
(LANs). You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine.
IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service.
In all other countries, contact your IBM reseller or IBM marketing representative. Other services IBM Update Connector is a remote communication tool that you can use with some IBM computers to communicate with the HelpCenter. Update Connector enables you to receive and download updates for some of the software that might come with your computer.
IBM Integrated Technology Services offers a broad range of information technology support, implementation, and management services. For more information about these services, refer to the Integrated Technology Services Web site at http://www.ibm.com/services/its/. For technical assistance with the installation of, or questions related to, Service Packs for your preinstalled Microsoft Windows product, refer to the Microsoft Product Support Services Web site at http://support.microsoft.com/directory/, or...
This process prevents damage to the hard disk. 4. Unplug the power cords from electrical outlets. 5. Note where you have attached your cables to the rear of the computer; then remove them. IntelliStation M Pro: User Guide...
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6. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are using different cartons, cushion the units to avoid damage. Appendix A. Caring for your computer...
Appendix C. Viewing the license agreement The IBM International License Agreement for Non-Warranted Programs is viewable through Access IBM. Use of your computer signifies acceptance of this agreement. To view the license agreement, do the following: 1. Double-click the Access IBM icon.
Country-unique Terms. The terms of Part 2 may replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term ″Machine″ means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
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KIND. Warranty Service To obtain warranty service for the Machine, contact your reseller or IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase. IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications.
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IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Country-unique Terms. The terms of Part 2 may replace or modify those of Part 1. The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term ″Machine″ means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
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Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.
IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
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Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
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FRANCE: Limitation of Liability: The following replaces the second sentence of the first paragraph of this Section: In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
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In each such instance unless otherwise provided by mandatory law, IBM is liable for no more than: (item 1 unchanged) 2) as to any other actual damage arising in all situations involving non-performance by IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBM’s...
IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country.
Unless otherwise stated, IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
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Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
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IBM power cord Used in these countries and regions part number 13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland, France, French Guiana, Germany, Greece, Guinea, Hungary, Iceland, Indonesia, Iran,...
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29 removing system board network connection side cover 30 connectors problems 63 support bracket 31 networks 46 internal cables 28 retaining clips options 28 notices RIMM 42 switches and jumpers 29 book xi IntelliStation M Pro: User Guide...
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system management Alert on LAN 20 Desktop Management Interface 20 Dynamic Host Configuration Protocol 20 LANClient Control Manager (LCCM) 20 Remote Program Load 20 System Migration Assistant (SMA) 20 Wake on LAN 19 System Migration Assistant (SMA) 20 system reliability 29 tape drive installing 36 tape drives...
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Part Number: 06P8667 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. (1P) P/N: 06P8667...