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IBM TotalStorage DS4300 Installation, User's, And Maintenance Manual

IBM TotalStorage DS4300 Installation, User's, And Maintenance Manual

Fibre channel storage subsystem
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IBM TotalStorage DS4300
Fibre Channel Storage Subsystem
Installation, User's, and Maintenance Guide
GC26-7722-02

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Summary of Contents for IBM TotalStorage DS4300

  • Page 1 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation, User’s, and Maintenance Guide GC26-7722-02...
  • Page 3 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation, User’s, and Maintenance Guide GC26-7722-02...
  • Page 4 “Notices” on page 159. Third Edition (October 2006) © Copyright International Business Machines Corporation 2005, 2006. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 5 Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2005, 2006...
  • Page 6 Appareil A Laser de Classe 1 IEC 825-1:1993 CENELEC EN 60 825 Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 7 Statement 5 CAUTION: The power control button on the device and the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 8 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 9: Table Of Contents

    Product updates ......1 IBM DS4300 Model 6LU/6LX ....2 DS4300 Model 60U/60X .
  • Page 10 Steps for setting up the DHCP/BOOTP server and network ..87 Steps for assigning static TCP/IP addresses to the DS4000 controllers . . . 87 viii IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 11 Chapter 4. Operating the storage subsystem ... . . 89 Performing the DS4000 Health Check process ... . . 89 Web pages .
  • Page 12 Index ......183 Proof of Entitlement ..... . 187 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 13: Figures

    A and B ......64 © Copyright IBM Corp. 2005, 2006...
  • Page 14 100. Unlocking the SFP module latch - wire variety ....137 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 15 101. Pull-rings for removing a controller ......138 102. Controller battery-access panel screws ..... . 138 103.
  • Page 16 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 17: Tables

    ..... . . 145 18. DS4000 Storage Manager alternate keyboard operations ....157 © Copyright IBM Corp. 2005, 2006...
  • Page 18 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 19: About This Document

    About this document ® This guide provides instructions on how to install and configure the IBM ® TotalStorage DS4300 Fibre Channel Storage Subsystem. FAStT product renaming IBM has renamed some FAStT family products. Table 1 identifies each DS4000 product name with its corresponding previous FAStT product name. Note that this change of product name only indicates no change in functionality or warranty.
  • Page 20: How This Document Is Organized

    See also: The DS4000 Storage Server and Storage Expansion Enclosure Quick Start Guide provides an excellent overview of the installation process. xviii IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 21 Table 2. Where to find DS4000 installation and configuration procedures Installation task Where to find information or procedures Plan the installation v DS4000 Storage Manager Concepts Guide v DS4000 Storage Manager Installation and Support Guide for AIX, HP-UX, Solaris and Linux on POWER v DS4000 Storage Manager Installation and Support Guide for Windows 2000/Server 2003, NetWare, ESX Server, and Linux...
  • Page 22 Windows 2000/Server 2003, NetWare, ESX Server, and Linux v DS4000 Storage Manager Copy Services Guide (describes switch zoning for the Remote Mirror Option) v See also the documentation provided by the switch manufacturer IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 23 Table 2. Where to find DS4000 installation and configuration procedures (continued) Installation task Where to find information or procedures Install DS4000 v DS4000 Storage Manager Installation and Support Guide for Storage Manager AIX, HP-UX, Solaris and Linux on POWER software on the v DS4000 Storage Manager Installation and Support Guide for management station Windows 2000/Server 2003, NetWare, ESX Server, and...
  • Page 24: Notices Used In This Document

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional...
  • Page 25: Using The Documentation

    Web sites IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. v For DS4000 information, go to the following Web site: www-1.ibm.com/servers/storage/support/index.html...
  • Page 26: Software Service And Support

    Fill out the Readers’ Comments form (RCF) at the back of this document and return it by mail or fax (1-800-426-6209) or give it to an IBM representative. If the RCF has been removed, you can address your comments to: xxiv IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 27 9000 South Rita Road Tucson, Arizona 85744-0001 U.S.A When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you. About this document...
  • Page 28 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 29: Chapter 1. Introduction

    DS4000 storage server controller firmware, DS4000 drive expansion enclosure ESM firmware, and drive firmware at the time of the initial installation and when product updates become available. To be notified of important product updates, you must first register at the IBM Support and Download Web site: www-1.ibm.com/servers/storage/support/disk/index.html...
  • Page 30: Ibm Ds4300 Model 6Lu/6Lx

    300 GB Fibre Channel disk drives. It does not support storage capacity expansion using external storage expansion enclosures. The latest version of the IBM DS4000 host software and the DS4000 controller firmware on the DS4000 System Storage Support Web site, which support the DS4300 single-controller Model 6LU/6LX storage subsystem are version 9 and 5.34.xx.xx, respectively.
  • Page 31: Ds4300 Model 60U/60X

    Note: You must make Fibre Channel connections to both DS4300 controllers to ensure full host-side redundancy. The latest versions of the IBM DS4000 host software and the DS4000 controller firmware on the DS4000 System Storage Support Web site that support the DS4300 dual-controller Model 60U/60X storage subsystem are version 9 and 6.19.xx.xx, respectively.
  • Page 32: Ibm Ds4300 Model 60U/60X With Turbo Option

    DS4300 dual-controller Turbo Model 60U/60X in IBM publications and Readme files. The Turbo option can be purchased in the initial order or at a later time as IBM DS4300 Model 60U/60X Turbo Upgrade option (IBM P/Ns 24P8215 for models 60U and 24P8216 for models 60X).
  • Page 33 Fibre Channel and Serial ATA Intermix Premium Feature Installation Overview that ships with the FC/SATA Enclosure Intermix premium feature. You can also refer to the IBM TotalStorage DS4000 Hard Drive and Storage Expansion Enclosure Installation and Migration Guide. 4. Not all combinations of supported drive expansion enclosures are allowed in a given DS4300 drive loop.
  • Page 34 Feature number 7362 Three storage 15 to 56 drives (or up 7368 24P8180 expansion units to 62 if all of the expansion enclosures are EXP810s) IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 35: Features At A Glance

    16 drives in the configuration versus the number of EXPs with 14 drives in the configuration. To attach DS4000 EXP drive expansion enclosures to a DS4300, refer to the IBM System Storage DS4000 Hard Drive and Storage Expansion Enclosure Installation...
  • Page 36: Clustering Support

    – 1 controller on Model 6LU/6LX v Power supplies: – 2 power supplies on Model 60U/60X – 1 power supply on Model 6LU/6LX v Power cords: – Two power cords on Model 60U/60X IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 37: Handling Static-Sensitive Devices

    – Rack mounting template (for aligning the rails properly) – White tape dots for marking the holes in the rack If an item is missing or damaged, contact your IBM reseller or your IBM marketing representative. If you have not already done so, record your storage subsystem serial number in the table in Appendix A, “Records,”...
  • Page 38: Best Practices Guidelines

    A storage system in an optimal state should recover automatically from an unexpected shutdown and unattended simultaneous restoration of power to system components. After power is restored, call IBM support if any of the following conditions occur: – The storage subsystem logical drives and arrays are not displayed in the Storage Manager graphical user interface (GUI).
  • Page 39: Storage Subsystem Components

    storage subsystem and all its attached storage expansion enclosures will have power if only one power circuit is available. In addition, having all the right or all the left power supplies plugged into the same power circuit will enable the components in the storage subsystem to power on simultaneously during an unattended restoration of power.
  • Page 40: Back View

    LEDs” on page 97. Back view Figure 2 on page 13 shows the components at the back of the DS4300 dual-controller storage subsystem (model 60U and 60X). IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 41: Ds4300 Dual-Controller Storage Subsystem (Model 60U And 60X) Back View

    Hot-swap fan bays Raid controllers Hot-swap power supplies Figure 2. DS4300 dual-controller storage subsystem (model 60U and 60X) back view Figure 3 shows the components at the back of the DS4300 single-controller storage subsystem (model 6LU and 6LX). RAID Controller Hot-swap fan Hot-swap fan Power Supply...
  • Page 42: Interface Ports And Switches

    The host ports are used to connect a fibre channel cable from the host systems. You first insert an SFP into the port and then connect a fibre IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 43: Software And Hardware Compatibility And Upgrades

    The Tray ID switch settings range from 0 through 7, and unique IDs ranging from 00 through 77 can be set. This switch is also referred to as enclosure IDs in other IBM DS4000 publications. Note: For controller firmware version 05.33.xx.xx, both host and expansion ports operate at 2 Gbps only.
  • Page 44: Ds4300 Hardware And Software Compatibility

    EXP100 enclosures only. In 9.19 or later (06.19.xx.xx is addition, the DS4300 recommended.) storage subsystem must not have any FC drives installed in its internal drive slots. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 45: Determining Firmware Levels

    Table 6. DS4300 hardware and software compatibility (continued) Storage Drive expansion management Controller enclosure software firmware Notes EXP700 IBM DS4000 Storage 05.33.xx.xx or 05.33.xx.xx/05.34.xx.xx or Manager Version 05.34.xx.xx (for 04.xx.xx are the starting 9.16 or later Turbo version controller firmware release of the model...
  • Page 46: Specifications

    Subjecting the equipment to a single shock pulse with the following characteristics will simulate this level of shock: v Velocity change = 20 inches per second v Wave form = Triangular, 10g @ 3.75 ms IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 47: Heat Output, Airflow, And Cooling

    Operational Vibration (Random): While in its normal operating position, the DS4000 product will continue operating when subjected to a random vibration test using the criteria shown in Table 8. This test uses the indicated spectral power density for 30 minutes in each of the three axes. Table 8.
  • Page 48 2440 mm between center lines of hot T42 racks and cold aisle back Hot aisle back T42 racks front Airflow Figure 5. Example of Cold Aisle/Hot Aisle Rack Configuration IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 49: Chapter 2. Installing And Configuring The Storage Subsystem

    Storage-management software to configure the storage subsystems (comes with the storage subsystem on the IBM TotalStorage DS4000 Storage Manager installation CD or from the IBM DS4000 System Storage Support Web site) Rack mounting instructions and a template for aligning the holes in the rails and the rack come with the storage subsystem.
  • Page 50: Front Rack Mounting Template

    FRONT Rack Mounting Template Bezel Bezel Front Left Front Right Rail assembly Rail assembly Front Left Front Right Figure 6. Front rack mounting template IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 51: Rear Rack Mounting Template

    REAR Rack Mounting Template Rail assembly Rail assembly Rear Left Rear Right ® P/N 06P4631 Printed in the U.S.A. Figure 7. Rear rack mounting template Chapter 2. Installing and configuring the storage subsystem...
  • Page 52: Installing The Storage Subsystem In A Rack

    IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 53: Rack Nut Installation

    1. Use the attached template and stickers to mark the appropriate holes on the rack; then install clip nuts or cage nuts as required for the rack cabinet. Note: Use the cage-nut-insertion tool or a flat-blade screwdriver to install cage nuts.
  • Page 54: Rail Adjustment Screws

    5. To remove a hot-swap fan, slide the latch on the fan to unlock it; then pull the handle and remove the fan from the storage subsystem. Repeat this step for the other fan and set both fans aside for later installation. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 55: Hot-Swap Fan Removal

    Figure 12. Hot-swap fan removal 6. To remove a power supply, grasp the pull-ring on the power supply lever and squeeze to release it; then pull the lever fully open and remove the power supply from the storage subsystem. Repeat this step for the other power supply; then set both power supplies aside for later installation.
  • Page 56: Hard Disk Drive Removal

    9. Reverse step 1 through step 4 to reinstall the components that you removed. To cable the DS4300 to the host and the storage expansion enclosure, see Chapter 3, “Cabling the storage subsystem,” on page 29. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 57: Chapter 3. Cabling The Storage Subsystem

    DS4300 on a fibre channel loop. The server ID switch is located on the back of the unit, as shown in Figure 16 on page 30. Note: The Server ID switch is sometimes referred to as an Enclosure ID switch. © Copyright IBM Corp. 2005, 2006...
  • Page 58: Working With Sfps And Fiber-Optic Cables

    Two of the SFP ports are for host server attachment. On the DS4300 Model 60U/60X, each RAID controller also has an additional port that connects DS4000 EXP storage expansion enclosures to the storage subsystem. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 59: Types Of Interface Ports

    First, insert the SFP into the port, and then insert a fiber-optic cable into the SFP. The other end of the fiber-optic cable connects to an external device. Note that SFPs are laser products. Statement 3 | | | | CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:...
  • Page 60: Expansion Ports (Also Referred To As Drive Ports)

    192.168.128.101 and 192.168.128.102, respectively. The default subnetmasks for these ports are 255.255.255.0. The DS4300 single controller model has only one Ethernet port (because it has only one controller). IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 61: Location Of Ethernet Ports

    Controller B Ethernet port Controller A Ethernet port Figure 19. Location of Ethernet ports Handling fiber-optic cables Before using fiber-optic cables, read the following precautions. Attention: To avoid damage to the fiber-optic cables, follow these guidelines: v Do not route the cable along a folding cable-management arm. v When attaching to a device on slide rails, leave enough slack in the cable so that it does not bend to a radius of less than 38 mm (1.5 in.) when extended or become pinched when retracted.
  • Page 62 1. Remove the SFP module from its static-protective package. 2. Remove the protective cap from the SFP module, as shown in Figure 20 on page 35. Save the protective cap for future use. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 63: Removing Sfp Modules

    Plastic tab Protective cap SFP module Figure 20. SFP Module 3. Remove the protective cap from the host port. Save the protective cap for future use. 4. Insert the SFP module into the host port until it clicks into place. See Figure 21. SFP module Raid controller Fiber-optic...
  • Page 64: Using Lc-Lc Fibre-Channel Cables

    See Figure 24 on page 37 for an illustration of the LC-LC fibre-channel cable. For more information about cabling these devices, see the documentation that comes with the LC-LC fibre-channel cable. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 65: Connecting An Lc-Lc Cable To An Sfp Module

    Figure 24. LC-LC fibre-channel cable Connecting an LC-LC cable to an SFP module Complete the following steps to connect an LC-LC fibre-channel cable to an SFP module: Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers.
  • Page 66: Removing Fiber-Optic Cable Protective Caps

    6. Connect this end of the LC-LC cable to one of the following devices: v An SFP module that is installed in a separate IBM DS4000 EXP storage expansion enclosure v An SFP module that is installed in a fibre channel switch port v A fibre channel host bus adapter port IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 67: Removing An Lc-Lc Fibre-Channel Cable

    Removing an LC-LC fibre-channel cable Attention: To avoid damaging the LC-LC cable or SFP module, make sure that you observe the following precautions: v Press and hold the lever to release the latches before you remove the cable from the SFP module. v Ensure that the levers are in the released position when you remove the cable.
  • Page 68: Lc-Sc Fibre-Channel Cable Adapter

    Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. 1. Read the information in “Handling fiber-optic cables” on page 33. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 69: Removing The Lc-Sc Cable Adapter Protective Caps

    2. Connect one end of an LC-LC cable to an SFP module in the DS4700. For instructions, see “Using LC-LC fibre-channel cables” on page 36. 3. Remove the two protective caps from the LC connector end of the LC-SC cable adapter as shown in Figure 30.
  • Page 70: Installing Fiber-Optic Cables

    3. Replace the protective caps on the cable ends. Installing fiber-optic cables To connect the fiber-optic cables, perform the following steps: 1. Remove the protective cap from the fiber-optic cable. See Figure 34 on page IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 71: Removing Caps From Fiber-Optic Cables

    Fiber-optic cable Protective cap Figure 34. Removing caps from fiber-optic cables 2. Connect the fiber-optic cable to the installed SFP, as shown in Figure 35, using the instructions as describe in “Connecting an LC-LC cable to an SFP module” on page 37. SFP module Raid controller Fiber-optic...
  • Page 72: Redundant Drive Loop Cabling Overview

    Note: The illustrations in this document might differ slightly from the hardware. Storage expansion enclosure group 1 Loop B Loop A Storage Subsystem d43nu4041 Figure 36. Redundant drive loop cabling overview IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 73: Connecting Storage Expansion Enclosures To The Ds4300

    DS4300 and its attached storage expansion enclosures, your standard storage partition key might be lost and must be regenerated using instructions on the IBM DS4000 Solutions and Premium Features Web site: http://www-912.ibm.com/PremiumFeatures/ In addition, the resulting insufficient load to the enclosure power supplies might cause them to intermittently appear as failed, falsely indicating the power supplies are bad.
  • Page 74 06.19.xx.xx or higher. The following DS4000 storage expansion enclosure types are supported by the DS4300 Storage Subsystem: v DS4000 EXP700 v DS4000 EXP710 v DS4000 EXP100 v DS4000 EXP810 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 75: Supported Storage Expansion Enclosure Configurations And Intermix Combinations

    Storage Subsystem configuration, an FC/SATA intermix premium feature must be purchased for that DS4300 Storage Subsystem. For additional information about Intermix configurations, see the IBM TotalStorage DS4000 Fibre Channel and Serial ATA Intermix Premium Feature Installation Overview (GC26-7713-01). For the DS4300 dual-controller standard model, the maximum number of storage...
  • Page 76 EXP100 and EXP810 | | | | Maximum Not supported number of enclosures in a DS4300 drive loop when intermixing with EXP710 and EXP810 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 77 DS4300 dual controller Turbo model. Note: Since the maximum number of drives that can be supported in the DS4300 dual controller Turbo models redundant drive loop pair is 112, IBM does not support the use of partially filled drive enclosures when intermixing storage expansion enclosures of different drive slot capacities to prevent the possibility of going over the maximum of 112 drives in a drive loop.
  • Page 78: Possible Combinations Of 14-Drive And 16-Drive Storage Expansion Enclosures Per Drive Loop For

    | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 79: Overview: Connecting Storage Expansion Enclosures To A Storage Subsystem

    For the latest information on requirements such as enclosure cabling schemes, the minimum version of the controller, or enclosure ESM firmware required for intermixing DS4000 storage expansion enclosures, refer to the IBM TotalStorage DS4000 Hard Drive and Storage Expansion Enclosure Installation and Migration Guide.
  • Page 80 Figure 37 on page 54 and Figure 38 on page 55 are examples of correctly cabling the intermix of EXP100 with EXP810 and EXP710 enclosures. Figure 39 on page 56 and Figure 40 on page 57 are examples of incorrectly cabling the IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 81: Storage Expansion Enclosure Cabling Diagrams

    intermix of these enclosures. One shows the EXP100s cabled between the EXP810s and EXP710s, while the other shows the EXP810s and EXP710s intermingled, not with the EXP810s grouped separately from the EXP710s as recommended. v Figure 41 on page 58 is an example of correctly cabling a 14 drive expansion enclosures to the DS4300.
  • Page 82: Correct Cabling For An Intermix Of Exp100, Exp710, And Exp810 Storage Expansion Enclosure

    First storage expansion enclosure (EXP100) EXP100 Loop A Loop B ds4300_mix3 Figure 37. Correct cabling for an intermix of EXP100, EXP710, and EXP810 storage expansion enclosure (example 1) IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 83 Left ESM Right ESM Seventh storage expansion enclosure (EXP710) EXP710 Left ESM Right ESM Sixth storage expansion enclosure (EXP710) EXP710 Left ESM Right ESM Fifth storage expansion enclosure (EXP710) EXP710 Port 1A Port 1B ESM A Fourth storage expansion enclosure (EXP810) ESM B EXP810...
  • Page 84: Incorrect Cabling For An Intermix Of Exp100, Exp710, And Exp810 Storage Expansion Enclosure

    Right ESM First storage expansion enclosure (EXP100) EXP100 Loop A Loop B ds4300_mix5 Figure 39. Incorrect cabling for an intermix of EXP100, EXP710, and EXP810 storage expansion enclosure (example IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 85 Left ESM Right ESM Seventh storage expansion enclosure (EXP710) EXP710 Port 1B Port 1A Sixth storage ESM A expansion enclosure (EXP810) ESM B EXP810 Port 1A Port 1B Left ESM Right ESM Fifth storage expansion enclosure (EXP710) EXP710 Left ESM Right ESM Fourth storage expansion enclosure...
  • Page 86: Cabling To 14-Drive Storage Expansion Enclosure Esm Ports

    (EXP500/100/7x0) EXP500/100/7x0 Other storage expansion enclosures First storage Left ESM Right ESM expansion enclosure EXP500/100/7x0 EXP500/100/7x0 ds4300_8111 Figure 41. Cabling to 14-drive storage expansion enclosure ESM ports IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 87: Correct Cabling For Exp810 Ib Ports To The Ds4300 Expansion (Or Drive) Port (Example 1)

    Port 1A Port 1B Last storage ESM A expansion enclosure (EXP810) ESM B EXP810 Port 1A Port 1B Other storage expansion enclosures Port 1A Port 1B First storage ESM A expansion enclosure (EXP810) ESM B EXP810 Port 1A Port 1B ds4300_8109 Figure 42.
  • Page 88: Steps For Connecting Storage Expansion Enclosures To A Storage Subsystem

    DS4300. If you are connecting external storage expansion enclosures to the DS4300, ensure that the storage expansion enclosures are populated with at least two drives before you power IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 89: Configuring The Drive Loops With Storage Expansion Enclosures

    them on. Read the rules the storage expansion enclosure cabling limitations in “General rules and recommendations for cabling storage expansion enclosures” on page 51. 3. Depending on the type of storage expansion enclosure (14-drive or 16-drive) that you plan to connect to the DS4300 drive mini hub ports, see“Using EXP100, EXP700, or EXP710 storage expansion enclosures”...
  • Page 90: Connecting Two Exp100, Exp700, Or Exp710 Storage Expansion Enclosures Into Drive Loop A

    For the location of the ports on the storage expansion enclosure ESM board, see Figure 45. Left ESM Right ESM EXP100/7x0 d4300_05a Figure 45. EXP100, EXP700, or EXP710 storage expansion enclosure ESM board In and Out ports IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 91: Connecting Two Exp100, Exp700, Or Exp710 Storage Expansion Enclosures Into Redundant Drive

    2. Connect the same first two storage expansion enclosures to drive loop B, as shown in Figure 46. Starting with the first storage expansion enclosure, connect a fiber-optic cable from the In port on the right ESM board to the Out port on the right ESM board in the second (next) storage expansion enclosure.
  • Page 92: Connecting The Redundant Exp100, Exp700, Or Exp710 Drive Loop To The Ds4300

    DS4300 Storage Subsystem. Leave the Out port on the left ESM board on the first storage expansion enclosure and the In (lower) connector on drive mini hub 4 unoccupied. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 93: Connecting Exp100, Exp700, Or Exp710 Drive Loop A To The Ds4300

    Loop B Loop A d4300_41a Figure 48. Connecting EXP100, EXP700, or EXP710 drive loop A to the DS4300 2. Connect drive loop B to the DS4300 Storage Subsystem, as shown in Figure 49 on page 66. Starting with the first storage expansion enclosure in the loop, connect the Out port on the right ESM board to the expansion port located in the DS4300 controller B module/CRU.
  • Page 94: Using Exp810 Storage Expansion Enclosures

    Starting with the first storage expansion enclosure, connect a fiber-optic cable from port 1B on the ESM A board to port 1A on the ESM A board in the second (next) storage expansion enclosure. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 95: Connecting Two Exp810 Storage Expansion Enclosures Into Drive Loop A

    Port 1B Port 1A Fourth storage expansion enclosure ESM A ESM B EXP810 Port 1B Port 1B Port 1A Third storage expansion enclosure ESM A ESM B EXP810 Port 1A Port 1B Port 1B Port 1A Second storage expansion enclosure ESM A ESM B Loop A...
  • Page 96: Connecting Two Exp810 Storage Expansion Enclosures Into Redundant Drive Loop B

    Leave port 1A on the ESM B of the last (fourth) storage expansion enclosure in the loop and port 1A on the ESM A of the first storage expansion enclosure unoccupied. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 97: Connecting The Redundant Exp810 Drive Loop To The Ds4300

    Port 1B Port 1A Fourth storage expansion enclosure ESM A ESM B EXP810 Port 1B Port 1B Port 1A Third storage expansion enclosure ESM A ESM B EXP810 Port 1A Port 1B Port 1B Port 1A Second storage expansion enclosure ESM A ESM B Loop A...
  • Page 98: Connecting Exp810 Drive Loop A To The Ds4300

    ESM B board to the expansion port located in controller B module/CRU. Leave port 1A on the ESM B board on the last (fourth) EXP810 storage expansion enclosure unoccupied. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 99: One Ds4300 And Two Or More Storage Expansion Enclosures In A Mixed Configuration

    Port 1B Port 1A Fourth storage expansion enclosure ESM A ESM B EXP810 Port 1B Port 1B Port 1A Third storage expansion enclosure ESM A ESM B EXP810 Port 1A Port 1B Port 1B Port 1A Second storage expansion enclosure ESM A ESM B Loop A...
  • Page 100 EXP810s enclosures in the same redundant drive loop pair - a group of EXP100s,, followed by a group of EXP810s, followed by a group of EXP100s. The EXP810s is between the EXP100s and EXP710s. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 101: One Ds4300 And Two Or More Storage Expansion Enclosures In A Mixed Environment

    Seventh storage Left ESM Right ESM expansion enclosure (EXP100) EXP100 Sixth storage Left ESM Right ESM expansion enclosure (EXP100) EXP100 Port 1B Port 1A Fifth storage ESM A expansion enclosure (EXP810) ESM B EXP810 Port 1A Port 1B Port 1B Port 1A Fourth storage ESM A...
  • Page 102: Host Fibre Channel Connections

    DS4000 EXP storage expansion enclosures. Contact your IBM resellers or marketing representatives for more information. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 103: Installing The Storage Subsystem Configuration

    2. Use the correct host adapter driver. For the latest supported host adapters and drivers, go to the following Web site: www.pc.ibm.com/support Attach fiber-optic interface cables to each host adapter. You will connect the other end of the cables to the controller later in the installation process. For more information about handling fiber-optic cables, see “Handling fiber-optic cables”...
  • Page 104: Redundant Host And Drive Fibre Channel Loop Configurations (Model 60U/60X)

    Switch DS4300 DS4300 Host system Host system with two host with two host adapters adapters DS4300 Figure 57. Redundant host and drive Fibre Channel loop configurations (Model 60U/60X) IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 105: Example Of A Single-San Fabric Zone Configuration (Model 60U/60X)

    Host system Host system with two host with two host adapters adapters Switch Switch Interswitch link DS4300 Figure 58. Example of a single-SAN fabric zone configuration (Model 60U/60X) Host system Host system with two host with two host adapters adapters Switch Switch DS4300...
  • Page 106: Example Of A Two-Cluster Configuration (Model 60U/60X)

    Dual-server, dual-SAN fabric zone configuration with two adapters per server (Figure 65 on page 80) Host Server DS4300 Single Controller Figure 61. Example of a single server configuration with one adapter (Model 6LU/6LX) IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 107: Example Of A Single Server Configuration With Two Adapters (Model 6Lu/6Lx)

    Host Server DS4300 Single Controller Figure 62. Example of a single server configuration with two adapters (Model 6LU/6LX) Host Host Server Server DS4300 Single Controller Figure 63. Example of a dual-server configuration with one adapter on each server (Model 6LU/6LX) Chapter 3.
  • Page 108: Connecting Hosts To The Raid Controllers

    “Steps for connecting hosts to a DS4300 dual-controller storage subsystem (Model 60U/60X)” on page 81 v “Steps for connecting hosts to a DS4300 single-controller storage subsystem (Model 6LU/6LX)” on page 81 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 109: Steps For Connecting Hosts To A Ds4300 Dual-Controller Storage Subsystem (Model 60U/60X)

    Steps for connecting hosts to a DS4300 dual-controller storage subsystem (Model 60U/60X) To connect a host adapter to a DS4300 dual-controller storage subsystem (Model 60U/60X), complete the following steps: 1. Install an SFP in a host port on the RAID controller. 2.
  • Page 110: Configuring The Storage Subsystem

    Ethernet network. A management station will have the client software installed. Figure 68 on page 83 shows the host-agent management method. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 111: Host-Agent Managed Storage Subsystems

    Controller Controller Ethernet Host-agent Client software software Management station (one or more) Fibre Channel I/O path Controller Note: The client software is installed on one or more Controller management systems, or on the host computer. Figure 68. Host-agent managed storage subsystems Chapter 3.
  • Page 112: Direct-Management Method

    Ethernet ports for Controller A (located on the left) and Controller B (located on the right) on the back of the storage subsystem. Figure 70 on page 85 shows the location of the ports. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 113: Power Cabling

    Controller A Controller A Controller B Controller B Ethernet port Serial port Ethernet port Serial port Figure 70. Ethernet and serial port locations Important: The serial interface ports are intended to be used by service technicians to perform diagnostic operations on the storage subsystem. Inappropriate use will result in loss of system availability, loss of data, or both.
  • Page 114: Installing The Storage-Management Software

    Use that document and the online help to configure the logical drives, partitions, and so on for the RAID controllers. Use your operating system documentation to make the new logical drives accessible to the operating system. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 115: Setting Up Ip Addresses For Ds4000 Storage Controllers

    Note: Make sure that you start the storage-management software to continuously monitor the status of the storage subsystem. For information about the importance of this information, see “Monitoring status through software” on page 96. Setting up IP addresses for DS4000 storage controllers After you install DS4000 Storage Manager (as described in the DS4000 Storage Manager Installation and Support Guide for your host operating system), complete one of the following procedures to set up IP addresses:...
  • Page 116 9. Add a new storage subsystem entry in the Enterprise Management window, using the new assigned IP addresses. Note: To manage storage subsystems through a firewall, configure the firewall to open port 2463 to TCP data. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 117: Chapter 4. Operating The Storage Subsystem

    Performing the DS4000 Health Check process The DS4000 Health Check process is a sequence of suggested actions developed by IBM to help users verify and maintain the optimal performance of their DS4000 storage configurations. The information that you collect in these steps also helps provide IBM Service with important information needed for problem troubleshooting during IBM Service calls.
  • Page 118 RDAC, upgrading controller firmware from version 5.x to version 6.x might also require host software updates, such as RDAC updates and HBA driver updates. Refer to the IBM DS4000 Web site for detailed instructions. 4. Use the Storage Subsystem Profile or DS4000 Profile to verify that the following...
  • Page 119: Web Pages

    Storage Subsystem Profile to verify that cache is matched between the controllers. Web pages IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. For DS4000 information, go to the following Web site: www.ibm.com/servers/storage/support/disk/...
  • Page 120: Turning The Storage Subsystem On And Off

    For more information, see the software installation guide for your operating system. b. You must turn on the storage expansion enclosures before the storage subsystem. The controllers might not recognize the correct configuration if IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 121: Turning Off The Storage Subsystem

    the drives are powered up after the storage subsystem. For instructions on powering up the storage expansion enclosures, see the storage expansion enclosure documentation. c. Turn on the power to the storage subsystem; then restart or turn on the power to the host. Note: Depending on your operating system, you might not have to restart the host.
  • Page 122: Restoring Power After An Unexpected Shutdown

    Restoring power after an unexpected shutdown The storage subsystem might shut down unexpectedly under any of the following conditions: Attention: There might be data loss in each of the following cases: IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 123: Performing An Emergency Shutdown

    v The internal temperature of the storage subsystem exceeds the maximum operating temperature (an over-temperature condition). If both fan CRUs fail or are unable to maintain an internal temperature below 70°C (158°F), one or both of the power supplies in the storage subsystem will shut down.
  • Page 124: Restoring Power After An Over-Temperature Shutdown

    In some cases (such as loss of redundancy in various components), the fault LED does not turn on. Only the storage-management software can detect the failure. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 125: Firmware Updates

    ® For example, the recovery procedure for an IBM Predictive Failure Analysis (PFA) flag (impending drive failure) on a drive varies depending on the drive status (hot spare, unassigned, RAID level, current logical drive status, and so on). Depending on the circumstances, a PFA flag on a drive can indicate a high risk of data loss (if the drive is in a RAID 0 volume) or a minimal risk (if the drive is unassigned).
  • Page 126: Ds4300 Storage Subsystem Leds (Front)

    Off - One of the following situations has occurred: – The storage subsystem has no power. – Both power supplies have failed. – There is an overtemperature condition. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 127: Ds4300 Raid Controller Leds

    Table 13. DS4300 storage subsystem LEDs (front) (continued) Color Operating states General-system- Amber v Off - Normal operation error v On - A storage subsystem component failed. Note: When the power supply fails on the DS4300 model 6LU and 6LX storage subsystem, the general-system-error LED (and the Power-on LED) are not lit.
  • Page 128 No icon 100BT 100BT LED is on. v If there is no Ethernet connection: Both LEDs are off. Always use the storage management software to identify the failure. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 129: Cache Memory And Raid Controller Battery

    Fan fault LED Power supply Fan fault LED Power LED Power LED fault LEDs Figure 75. DS4300 storage subsystem fan and power supply LEDs Table 15. DS4300 storage subsystem fan LED Color Operating states Fault Amber v Off - Normal operation v On - The fan FRU failed.
  • Page 130: Raid Controller Cache Battery

    Each RAID controller has a green Battery LED on the back that indicates the following battery statuses: v The LED is on and remains steady when the battery is fully charged. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 131: Ds4300 Storage Subsystem Battery Led

    v The LED flashes when the battery is charging or performing a self-test. v The LED is off if the battery or the battery charger failed. The battery performs a self-test at startup and every 25 hours thereafter (during which time the Battery LED flashes). If necessary, the battery begins recharging at that time.
  • Page 132 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 133: Chapter 5. Installing And Replacing Components

    IBM DS4300 Model 6LU/6LX Upgrade, IBM part number 24P8963 v IBM DS4300 Model 6LU/6LX Turbo Upgrade, IBM part number 24P8964 See “IBM DS4300 Model 6LU/6LX” on page 2 for a description of the differences between the two upgrade kits.
  • Page 134: Steps For Upgrading From Ds4300 Model 6Lu/6Lx To Model 60U/60X

    For example, Microsoft MSCS periodically writes to the Quorum disk. 4. Stop I/O to the storage subsystem. 5. Unmount any mapped LUNs from the storage subsystem. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 135 ® Note: In a Microsoft Windows environment, remove the drive letter or the mount points of the mapped LUNs instead of unmounting the file systems. 6. If applicable, remove the controller WWNN from the fibre channel switch fabric zone definitions or any applications that use this WWNN info. 7.
  • Page 136 Remove it, and then reinstall it. Ensure that the electrical outlet is hot. v If the Fault LED is on, or if the Power LED stays off, contact your IBM support representative. Note: To maintain power redundancy on the DS4300 dual-controller storage...
  • Page 137: Upgrading The Ds4300 Model 60U/60X From Standard To Turbo Option

    DS4300 that will be upgraded before you replace the old controller with the new controller. For more information, see the IBM DS4000 Storage Manager Installation and Support Guide for your operating system, or the following Web site: www-1.ibm.com/servers/storage/support/disk/...
  • Page 138: Raid Controller Levers And Labels

    You must replace both controllers. Replace one controller at a time. To upgrade your RAID controller, complete the following steps: 1. Open a management connection to the DS4300 using the Storage Manager client. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 139 2. Save the storage subsystem profile to a disk location that is not in the DS4000 storage subsystem that you are upgrading. In the Subsystem Management window, select View-->Storage Subsystem Profile. When the Storage Subsystem Profile window opens, click Save As. The Save Profile window opens.
  • Page 140: Location Of Sfps And Fiber-Optic Cables

    For SFP modules that contain wire tabs, unlock the SFP module latch by pulling the wire latch outward 90°, as shown in Figure 81 on page 113. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 141: Unlocking The Sfp Module Latch - Wire Variety

    Wire Protective module Figure 81. Unlocking the SFP module latch - wire variety c. With the SFP latch in the unlocked position, extract the SFP module. v For SFP modules that contain plastic tabs, slide the SFP module out of the port.
  • Page 142 19. Enable controller caching by completing the following steps: IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 143: Steps For Cold-Swap Raid Controller Upgrade

    Subsystem Management window. 20. Verify firmware and NVSRAM. Reload the firmware and NVSRAM to the version shipped on the Turbo option CD. Then, check the IBM Web site for any firmware updates. Steps for cold-swap RAID controller upgrade...
  • Page 144: Raid Controller Levers And Labels

    Click Select All to select all logical drives, and deselect all of the Cache Setting Enable check boxes, then click OK. Click OK when the Confirmation window opens. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 145: Location Of Sfps And Fiber-Optic Cables

    Note: A progress window shows the modification progress. After the cache setting modification complete, click OK to close the progress window and return to the Subsystem Management window. Refer to the Storage Manager client online Help panels for more details on disabling cache.
  • Page 146: Unlocking The Sfp Module Latch - Plastic Variety

    Grasp the pull-rings (see Figure 87 on page 119), then pull on the levers and remove the RAID controller. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 147: Pull-Rings For Removing A Controller

    Figure 87. Pull-rings for removing a controller 12. Unpack the new RAID controller with the 1-GB cache. Verify that the battery is in the controller by opening the DS4300 controller CRU, using step 6 through step 9 of “Replacing the battery in the RAID controller” on page 140. If there is no battery in the new DS4300 controller, remove the battery from the old controller and install it in the new controller.
  • Page 148: Working With Hot-Swap Drives

    22. Enable caching on both controllers. 23. Verify firmware and NVSRAM. Reload the firmware and NVSRAM to the version shipped on the Turbo option CD. Then, check the IBM Web site for any firmware updates. 24. If applicable, re-enable your premium features using the premium features key files of the controllers that you replaced.
  • Page 149: Installing Hot-Swap Drives

    Attention: 1. Never hot-swap a drive CRU when its green Activity LED is flashing. Hot-swap a drive CRU only when its amber Fault LED is completely on and not flashing or when the drive is inactive with the green Activity LED on and not flashing. 2.
  • Page 150: Releasing The Drive Latch

    10 seconds; then reinstall the drive. 6. Use the Storage Manager client to configure the drive. 7. Update the information in Appendix A, “Records,” on page 155. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 151: Replacing Hot-Swap Drives

    Replacing hot-swap drives Drive problems include any malfunctions that delay, interrupt, or prevent successful I/O activity between the hosts and the hard disk drives. This includes transmission problems between the host controllers, the RAID controllers, and the drives. This section explains how to replace a failed drive. Notes: 1.
  • Page 152: Upgrading Drives

    Instructions that are provided with your software should supersede anything stated in this document. There are two methods for upgrading drives: v Replacing all the drives at the same time IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 153: Replacing All Drives At The Same Time

    This method requires that you back up the data on the affected drives and then turn off the storage subsystem. After replacing all the drives, you must reconfigure the new drives and restore data from backup. See the procedure in “Replacing all drives at the same time.”...
  • Page 154 7. Use the procedures in “Replacing hot-swap drives” on page 123 to remove the drives that you want to replace. Use the procedures in “Installing hot-swap drives” on page 121 to install the new drives into the storage subsystem. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 155: Replacing The Drives One At A Time

    8. After you install all the new drives, check the system documentation for the hardware devices that you intend to power up, and then determine the proper startup sequence. Use the following power-on sequence, where applicable: a. Turn on the power to the supporting devices (for example, Ethernet switches and management stations) before you turn off power to the storage subsystem.
  • Page 156 7. Check the green Drive activity LED and the amber Drive fault LED below the new drive CRUs. Make sure that the Drive activity LEDs are on and the Drive fault LEDs are off. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 157: Working With Hot-Swap Cooling Fans

    Note: The Drive fault LEDs might flash intermittently while the drives spin up. v If the Drive activity LED is off, the drive CRU might not be installed correctly. Remove the drive CRU, wait 30 seconds, and then reinstall it. v If the Drive fault LED stays on or the Drive activity LED stays off, the new drive might be faulty.
  • Page 158: Working With Hot-Swap Power Supplies (Dual-Controller Models Only)

    The storage subsystem power system consists of two power supply CRUs. Exception: The DS4300 single-controller storage subsystem (Model 6LU/6LX) has only one power supply CRU. Therefore, you cannot hot swap the power supply. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 159: Power Supply Controls

    The power supply CRUs provide power to the internal components by converting incoming ac voltage to dc voltage. One power supply CRU can maintain electrical power to the unit if the other power supply is turned off or malfunctions. The power supply CRUs are interchangeable (by reversing the locking levers).
  • Page 160: Removing A Hot-Swap Power Supply

    4. Remove the nut and strain-relief clamp from the rear of the power supply. 5. Remove the power supply from the storage subsystem, as follows: a. Grasp the pull-ring on the power-supply lever and squeeze the latch to release it. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 161: Installing A Hot-Swap Power Supply

    b. Pull the lever open and remove the power supply. Installing a hot-swap power supply Note: When you replace a power supply that has failed, ensure that the power supply latch is mounted on the side of the power supply that faces the middle of the storage subsystem.
  • Page 162: Connecting The Power Cord To The Ac Power Connector

    There is also a label giving the cache battery manufacturing and installation dates on the top of the controller unit. Figure 97 on page 135 shows the location of these items. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 163: Replacing A Raid Controller

    Note: Each DS4300 controller type has a different FRU number, as follows: DS4300 storage subsystem type Controller FRU part number (P/N) Single-controller (Model 6LU/6LX) 24P8961 Dual-controller, standard (Model 60U/60X) 24P8059 Dual-controller, Turbo option with 1-GB memory 24P8225 (Model 60U/60X) Important: Please note the following information. v The cache battery is not included with the controller FRU.
  • Page 164: Location Of Sfps And Fiber-Optic Cables

    For SFP modules that contain plastic tabs, unlock the SFP module latch by pulling the plastic tab outward 10°, as shown in Figure 99 on page 137. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 165: Unlocking The Sfp Module Latch - Plastic Variety

    Plastic tab Protective cap SFP module Figure 99. Unlocking the SFP module latch - plastic variety v For SFP modules that contain wire tabs, unlock the SFP module latch by pulling the wire latch outward 90°, as shown in Figure 23 on page 36. Wire Protective module...
  • Page 166: Controller Battery-Access Panel Screws

    8. Carefully flip over the RAID controller bottom panel. Disconnect the battery harness on the battery from the two-pin connector on the controller board, as shown in Figure 103 on page 139. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 167: Removing The Controller Battery

    Battery Harness Two-Pin Battery Figure 103. Removing the controller battery 9. Remove the screw that holds the battery access panel. Carefully slide the access panel toward the front to unlatch it from the three pins mounted on the RAID controller bottom panel. 10.
  • Page 168: Replacing The Battery In The Raid Controller

    Use the Storage Manager client to flush and disable the cache on the controller, using the following steps. Either check that the cache LED on the back of the controller is off, or wait two to three minutes. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 169 1. In the Logical/Physical View of the Subsystem Management window, right-click any of the logical drive tree nodes and select Change-->Cache Settings. A Change Cache Settings window opens. 2. Click Select All to select all logical drives, and deselect all of the Cache Setting Enable check boxes, then click OK.
  • Page 170 Replacement Date – Write the date three years from today’s date Note: The preferred method of checking for the battery operating age is through the Storage Manager client. CONTAINS SEALED LEAD BATTERY. BATTERY MUST BE RECYCLED. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 171 This product contains a sealed lead acid battery. The battery must be recycled or disposed of properly. In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM sealed lead acid batteries.
  • Page 172: Installing Sfps And Fiber-Optic Cables

    SFPs. For information on installing SFPs and fiber-optic cables, see “Handling fiber-optic cables” on page 33. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 173: Chapter 6. Solving Problems

    Do not rely solely on Table 17 for a FRU replacement decision. In addition, do not contact IBM Support unless the problem persists or the problem can not be troubleshot using the information in Table 17 or the Recovery Guru procedures as displayed in the DS4000 storage manager subsystem management window.
  • Page 174 Make appropriate set at 1 Gbps. hardware changes to ensure the DS4300 ports are connecting to ports that operate at 2 Gbps. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 175 Perform fibre-channel (FC) path diagnostic using the FC loopback adapter and the path diagnostic procedure in the IBM TotalStorage DS4000 Problem Determination Guide. Replace input and output SFPs or FC cables as necessary. Ensure that the SFPs and FC cables are of IBM supported options.
  • Page 176 Replace the power supply. failure Midplane failure Have the midplane replaced (service technician only). Amber LED Drive CRUs Drive identify is in No corrective action is needed. flashing process IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 177 Table 17. Storage subsystem troubleshooting (continued) Problem indicator Component Possible cause Possible solutions One or more Power supply Power cord Make sure that the power cord is green LEDs off CRUs unplugged or plugged in and the power-supply switches turned switches are turned on.
  • Page 178 > Refer to the Heat, airflow and cooling for rack guidelines to ensure proper cooling. Midplane has Have the midplane replaced failed (service technician only). IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 179 Incorrect DS4300 Check the IBM DS4000 System controller Storage product support Web site firmware installed for the latest version of controller to support a firmware and storage expansion particular enclosure ESM firmware.
  • Page 180: Parts Listing

    If the problem still persists, contact IBM support. Parts listing Figure 105 on page 153 and the following table provide a parts listing for the DS4300 storage subsystem. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 181: Ds4300 Storage Subsystem Parts List

    Figure 105. DS4300 storage subsystem parts list Index Fibre channel Type 1722 DS4300 storage subsystem FRU No. Rail Kit Left/Right 37L0067 Fan assembly 19K1293 Power Supply assembly (400 W) 19K1289 FC RAID Controller (base model, 256 MB cache, no battery) 24P8059 (24P8206) FC RAID Controller (Turbo, 1 GB cache, no battery) 24P8225...
  • Page 182 17P7508 Wrap plug (loopback adapter) 17P6918 Figure 72 on page 86 lists required power cords for the DS4000 storage components discussed in this document by country and region. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 183: Appendix A. Records

    Drive part and model numbers Drive serial number Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 Bay 8 Bay 9 Bay 10 Bay 11 Bay 12 Bay 13 Bay 14 © Copyright IBM Corp. 2005, 2006...
  • Page 184 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 185: Appendix B. Accessibility

    Move keyboard focus to main menu bar and post first menu; use the arrow keys to navigate through the available options. Alt+F4 Close the management window. Alt+F6 Move keyboard focus between dialogs (non-modal) and between management windows. © Copyright IBM Corp. 2005, 2006...
  • Page 186 Move keyboard focus down one item in the list. Left arrow Move keyboard focus to the left. Right arrow Move keyboard focus to the right. Up arrow Move keyboard focus up one item in the list. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 187: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
  • Page 188: Important Notes

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
  • Page 189: Chinese Class A Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 190: Taiwan Electrical Emission Statement

    Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 191 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
  • Page 192 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 193: Glossary

    (AT) bus architecture. A bus If you do not find the term you are looking for, see standard for IBM compatibles. It extends the XT bus the IBM Glossary of Computing Terms located at architecture to 16 bits and also allows for bus...
  • Page 194 CRC. See cyclic redundancy check. be the same for all SCSI targets logically connected to an FC adapter. CRT. See cathode ray tube. CRU. See customer replaceable unit. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 195 See drive channels. Extended Industry Standard Architecture (EISA). A DRAM. See dynamic random access memory. bus standard for IBM compatibles that extends the Industry Standard Architecture (ISA) bus architecture to Dynamic Host Configuration Protocol (DHCP). A 32 bits and allows more than one central processing protocol defined by the Internet Engineering Task Force unit (CPU) to share the bus.
  • Page 196 (EISA) further expanded the data path to 32 bits. See overlapping windows, icons, and the object-action also Extended Industry Standard Architecture. relationship. GUI. See graphical user interface. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 197 (IDE). A disk drive (2) A fixed-size portion of a logical volume. A logical interface based on the 16-bit IBM personal computer partition is the same size as the physical partitions in its Industry Standard Architecture (ISA) in which the volume group.
  • Page 198 10 peripherals (video, disk, network, and so on). NMI. See non-maskable interrupt. The PCI bus coexists in the PC with the Industry Standard Architecture (ISA) or Extended Industry IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 199 (PTF). A temporary solution or bypass of a problem diagnosed by IBM in a current RVSD. See recoverable virtual shared disk. unaltered release of the program.
  • Page 200 (SFP). An optical group, the host computer, and host-port nodes. The transceiver that is used to convert signals between host port, host computer, and host group topological IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 201 elements must be defined to grant access to host Transmission Control Protocol (TCP). A computers and host groups using logical drive-to-LUN communication protocol used in the Internet and in any mappings. network that follows the Internet Engineering Task Force (IETF) standards for internetwork protocol. TCP striping.
  • Page 202 I/O request completion to the host server before data start a service. A command consists of the command has been successfully written by the secondary name abbreviation, and its parameters and flags if IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 203 applicable. A command can be issued by typing it on a disk array router (dar). A disk array router that command line or selecting it from a menu. represents an entire array, including current and deferred paths to all logical unit numbers (LUNs) (hdisks community string.
  • Page 204 SCSI initiator and a SCSI target across the FC link by using FC frame and hdisk. An AIX term representing a logical unit number sequence formats. (LUN) on an array. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 205 JRE. See Java Runtime Environment. Industry Standard Architecture (ISA). Unofficial label. A discovered or user entered property value that name for the bus architecture of the IBM PC/XT is displayed underneath each device in the Physical and personal computer. This bus design included expansion Data Path maps.
  • Page 206 See also remote mirroring, fibre-channel link. It is identifiable by a unique worldwide Global Mirroring. name. It can act as an originator or a responder. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 207 Ethernet. program temporary fix (PTF). A temporary solution or partitioning. See storage partition. bypass of a problem diagnosed by IBM in a current unaltered release of the program. parity check. (1) A test to determine whether the number of ones (or zeros) in an array of binary digits is PTF.
  • Page 208 A functional hardware and software unit that revision of SNMP. See also Simple Network delivers shared resources to workstation client units on Management Protocol. a computer network. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 209 SRAM. See static random access memory. sweep method. A method of sending Simple Network Management Protocol (SNMP) requests for information SSA. See serial storage architecture. to all the devices on a subnet by sending the request to every device in the network. static random access memory (SRAM).
  • Page 210 (2) A function that allows segmentation of nodes by address, name, or physical port and is provided by fabric switches or hubs. IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 211: Index

    140 filler panel 121 BOOTP server installing hot-swap 121 sample network 87 overview 120 replacing all at same time 124, 125 replacing hot-swap 123 replacing one at a time 125, 127 slim 121 © Copyright IBM Corp. 2005, 2006...
  • Page 212 74 LEDs fibre-channel cable adapter troubleshooting 145 LC-SC, using the 39 lever on power supply, changing location 133 filler panel (on HDD) 121 fire suppression xxiv IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 213 loop configurations overview 74 over-temperature condition, shutdown 96 managed hub power cords in fibre channel loop configurations 74, 75 connecting 85 using to connect host to RAID controller 81 power on sequence, storage subsystem 92 mixed configuration power supply one DS4300 and two or more storage expansion changing lever location 133 enclosures 71 installing 133...
  • Page 214 95 restoring power after over-temperature shutdown 96 restoring power after unexpected shutdown 94 server ID settings 29 turning off 93 turning on 92 storage subsystem configuration, installing 75 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 215: Proof Of Entitlement

    Proof of Entitlement This is your proof of entitlement to use this product, subject to the applicable terms and conditions, in the quantity stated. © Copyright IBM Corp. 2005, 2006...
  • Page 216 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 217: Ibm Totalstorage Ds4300 Fibre Channel Storage Subsystem Installation, User's, And Maintenance Guide

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  • Page 218 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GC26-7722-02 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
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