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IBM TotalStorage DS4300 Installation And User Manual
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IBM TotalStorage DS4300 Installation And User Manual

Fibre channel storage server
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IBM TotalStorage DS4300
Fibre Channel Storage Server
Installation and User's Guide
GC26-7722-01

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Summary of Contents for IBM TotalStorage DS4300

  • Page 1 IBM TotalStorage DS4300 Fibre Channel Storage Server Installation and User’s Guide GC26-7722-01...
  • Page 3 IBM TotalStorage DS4300 Fibre Channel Storage Server Installation and User’s Guide GC26-7722-01...
  • Page 4 “Notices” on page 109. Second Edition (March 2005) © Copyright International Business Machines Corporation 2005. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 5 Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2005...
  • Page 6 Appareil A Laser de Classe 1 IEC 825-1:1993 CENELEC EN 60 825 Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 7 Statement 5 CAUTION: The power control button on the device and the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 8 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 9: Table Of Contents

    Setting server ID settings ..... 22 Configuring the storage subsystem ....23 © Copyright IBM Corp. 2005...
  • Page 10 Working with hot-swap cooling fans ....83 Working with hot-swap power supplies (dual-controller models only) ..84 viii IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 11 Removing a hot-swap power supply ....86 Installing a hot-swap power supply ....86 Working with hot-swap RAID controllers (dual-controller models only) .
  • Page 12 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 13: Figures

    50. Unlocking the SFP module latch - plastic variety ....66 51. Unlocking the SFP module latch - wire variety ....67 © Copyright IBM Corp. 2005...
  • Page 14 74. Installing a new RAID controller ......97 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 15 2. TotalStorage DS4500 Fibre Channel Storage Server document titles by user tasks ..xviii 3. TotalStorage DS4400 Fibre Channel Storage Server document titles by user tasks ..xix 4. TotalStorage DS4300 Fibre Channel Storage Server document titles by user tasks ..xx 5.
  • Page 16 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 17: About This Document

    DS4300 Fibre Channel Storage Server. FAStT product renaming IBM is in the process of renaming some FAStT family products. Table 1 identifies each new DS4000 product name with its corresponding FAStT product name. Note that this change of product name only indicates no change in functionality or warranty.

  • Page 18: How This Document Is Organized

    DS4000 Storage Manager software installation process. Lined arrows in the flow chart indicate consecutive steps in the hardware and software installation process. Labeled arrows indicate which current documents provide detailed information about those steps. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 19: Ds4000 Storage Server Publications

    Each table lists documents that are included in the libraries and what common tasks they address. You can access the documents listed in these tables at one of the following Web sites: www.ibm.com/servers/storage/support/disk/ www.ibm.com/shop/publications/order/ DS4500 storage server library Table 2 on page xviii associates each document in the DS4500 (previously FAStT900) storage server library with its related common user tasks.

  • Page 20: Totalstorage Ds4500 Fibre Channel Storage Server Document Titles By User Tasks

    DS4500 Installation and Support Guide, GC26-7727 IBM TotalStorage DS4500 Fibre Channel Cabling Instructions, GC26-7729 IBM TotalStorage DS4500 Storage Server User’s Guide, GC26-7726 IBM TotalStorage DS4500 Rack Mounting Instructions, GC26-7728 xviii IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 21: Ds4400 Storage Server Library

    User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM DS4400 Fibre Channel Storage Server User’s Guide, GC26-7730 IBM DS4400 Fibre Channel Storage Server Installation and Support Guide, GC26-7731 IBM DS4400 Fibre Channel Cabling Instructions,...

  • Page 22: Ds4300 Storage Server Library

    DS4300 storage server library Table 4 associates each document in the DS4300 (previously FAStT600) storage server library with its related common user tasks. Table 4. TotalStorage DS4300 Fibre Channel Storage Server document titles by user tasks Title User Tasks Planning...

  • Page 23: Ds4100 Storage Server Library

    Table 5. TotalStorage DS4100 SATA Storage Server document titles by user tasks Title User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM TotalStorage DS4100 Installation, User’s and Maintenance Guide, GC26-7733 IBM TotalStorage DS4100 Cabling Guide, 24P8973 About this document...

  • Page 24: Ds4000 Storage Manager Version 9 Publications

    AIX, UNIX, Solaris and Linux on POWER, GC26-7705 IBM TotalStorage DS4000 Storage Manager Version 9 Copy Services User’s Guide, GC26-7707 IBM TotalStorage DS4000 Storage Manager Version 9 Concepts Guide, GC26-7734 xxii IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 25: Other Ds4000 And Ds4000-Related Documents

    DS4000 Quick Start Guide, GC26-7738 IBM TotalStorage DS4000 Hardware Maintenance Manual,GC26-7702 IBM TotalStorage DS4000 Problem Determination Guide, GC26-7703 IBM Fibre Channel Planning and Integration: User’s Guide and Service Information, SC23-4329 IBM TotalStorage DS4000 FC2-133 Host Bus Adapter Installation and User’s Guide,...

  • Page 26: Notices Used In This Document

    Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. xxiv IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 27: Figures Used In This Document

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional...

  • Page 28: Software Service And Support

    For information about which products are supported by Support Line in your country or region, go to the following Web site: www.ibm.com/services/sl/products/ For more information about the IBM Support Line and other IBM services, go to the following Web sites: v www.ibm.com/services/ v www.ibm.com/planetwide/...

  • Page 29: Fire Suppression Systems

    Fill out the Readers’ Comments form (RCF) at the back of this document and return it by mail or fax (1-800-426-6209) or give it to an IBM representative. If the RCF has been removed, you can address your comments to:...
  • Page 30 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 31: Chapter 1. Introduction

    ® To be notified of important product updates, you must first register at the IBM Support and Download Web site: www-1.ibm.com/servers/storage/support/disk/index.html © Copyright IBM Corp. 2005...

  • Page 32: Ds4300 Model 6Lu/6Lx

    IBM DS4300 Model 6LU/6LX Turbo Upgrade (IBM P/N 24P8964) Use this product to upgrade to the DS4300 Turbo option, which provides dual redundant RAID controllers and power supplies in addition to the following features: IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 33: Ds4300 Model 60U/60X

    RAID controllers with 1 GB of memory, instead of the standard 256-MB memory v Entitlements for IBM DS4000 Storage Manager and DS4300 controller firmware version 9.1. v Ability to connect up to seven DS4000 EXP storage expansion enclosures v Entitlement for eight partitions using the Storage Partitioning premium...
  • Page 34 IBM TotalStorage DS4000 Fibre Channel and Serial ATA Intermix Premium Feature Installation Overview that ships with the FC/SATA Enclosure Intermix premium feature. You can also refer to the IBM TotalStorage DS4000 Hard Drive and Storage Expansion Enclosure Installation and Migration Guide.

  • Page 35: Features At A Glance

    IBM TotalStorage DS4000 Fibre Channel and Serial ATA Intermix Premium Feature Installation Overview that ships with the FC/SATA Enclosure Intermix premium feature. You can also refer to the IBM TotalStorage DS4000 Hard Drive and Storage Expansion Enclosure Installation and Migration Guide. Features at a glance Table 9 summarizes the features of the storage server.

  • Page 36: Inventory Checklist

    - White tape dots for marking the holes in the rack – Fibre Channel cabling instructions If an item is missing or damaged, contact your IBM reseller or your IBM marketing representative. If you have not already done so, record your storage server serial number in the table in Appendix A, “Records,”...

  • Page 37: Handling Static-Sensitive Devices

    A storage system in an optimal state should recover automatically from an unexpected shutdown and unattended simultaneous restoration of power to system components. After power is restored, call IBM support if any of the following conditions occur: – The storage subsystem logical drives and arrays are not displayed in the Storage Manager graphical user interface (GUI).

  • Page 38: Storage Server Components

    Drive activity LED Tray handle Latch Drive fault LED Figure 2. Front controls and components Power-on LED When on, this green light indicates that the unit has good dc power. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 39: Back View

    General-system-error LED When on, this amber LED indicates that the storage server has a fault, such as in a power supply, fan unit, or hard disk drive. Exception: Because a DS4300 single-controller storage server (Model 6LU/6LX) has only one power supply, this LED cannot light up when its power supply fails.

  • Page 40: Back View Of Ds4300 Storage Server (Model 60U/60X)

    CRU is not operational. Hot-swap power supplies The storage server includes two hot-swap power supplies. Both power supplies must be installed to maintain proper cooling. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 41: Interface Ports And Switches

    Exception: The DS4300 single-controller storage server (Model 6LU/6LX) has only one power supply. To maintain proper cooling, keep the cover on the second power supply bay. Interface ports and switches Figure 5 shows the ports and switches on the back of the DS4300 dual-controller storage server (Model 60U/60X).
  • Page 42 2 Gbps only. For controller firmware version 05.34.xx.xx and higher, the host ports can operate at either 1 or 2 Gbps (the expansion port speed is still locked at 2 Gbps only). IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 43: Operating Specifications

    Operating specifications Table 10 summarizes the operating specifications of the storage server. Table 10. DS4300 storage server operating specifications Environment Acoustical noise emissions values For Size (with front panel and without open bay (0 drives installed) and typical v Air temperature: mounting rails) system configurations (14 hard disk drives –...
  • Page 44 2440 mm between T42 racks center lines of hot and cold aisle back Hot aisle back T42 racks front Airflow Figure 7. Example of Cold Aisle/Hot Aisle Rack Configuration IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 45: Chapter 2. Installing And Configuring The Storage Server

    Rack-mounting hardware (comes with the storage server) v Storage-management software to configure the storage subsystems (comes with the storage server on the IBM TotalStorage DS4000 Storage Manager installation CD.) Rack mounting instructions and a template for aligning the holes in the rails and the rack come with the storage server.
  • Page 46 FRONT Rack Mounting Template Bezel Bezel Front Left Front Right Rail assembly Rail assembly Front Left Front Right Figure 8. Front rack mounting template IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 47 REAR Rack Mounting Template Rail assembly Rail assembly Rear Left Rear Right P/N 06P4631 Printed in the U.S.A. Figure 9. Rear rack mounting template Chapter 2. Installing and configuring the storage server...

  • Page 48: Installing The Storage Server In A Rack

    1. To remove a RAID controller, push down on the latch centered on the controller; then, grasp the pull-rings on the levers and pull them to remove the RAID controller and set it aside for later installation. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 49: Raid Controller Removal

    If you have a second RAID controller, repeat this step for the second controller. Caution: Observe ESD procedures when removing CRUs from the DS4300 storage server. See the storage server documentation for handling guidelines before removing any ESD-sensitive devices. Figure 10. RAID controller removal 2.
  • Page 50 5. Use the attached template and stickers to mark the appropriate holes on the rack; then install clip nuts or cage nuts as required for the rack cabinet. Note: Use the cage-nut-insertion tool or a flat-blade screwdriver to install cage nuts. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 51: Rail Extension

    Cage Cage nuts Clip Clip nuts Cage Cage nuts Figure 14. Rack nut installation 6. On the rail marked R, remove the 6/32 in. screw 3 and loosen the four screws 2 ; then hold the front of the rail against the outside of the right rack-mounting-flange and loosely install two M6 screws 1 .

  • Page 52: Setting Server Id Settings

    DS4300 on a Fibre Channel loop. The server ID switch is located on the back of the unit, as shown in Figure 18 on page 23. Note: The Server ID switch is sometimes referred to as an “Enclosure ID” switch. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 53: Configuring The Storage Subsystem

    Server ID Switch Figure 18. Setting the Server ID Server ID switch settings set the server ID to a value from 00 - 77. Server ID switch X1 is for setting the ones position, and Server ID switch X10 is for setting the tens position.

  • Page 54: Storage Subsystem Management Methods

    Fibre Channel I/O path Controller Note: The client software is installed on one or more Controller management systems, or on the host computer. Figure 19. Host-agent managed storage subsystems IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 55: Fibre Channel Connections

    Direct-management method: This method uses Ethernet connections from a management station to each controller. You must install at least one management station. The management station can be the host or a workstation on the Ethernet network. A management station will have the client software installed. Attach Ethernet cables to each management station (one pair per storage server).

  • Page 56: Fibre Channel Loop Configurations

    EXP700 attached (Figure 23 on page 28) v Two clusters (Figure 24 on page 29) Note: These configurations have host and drive path failover protection and are recommended for high availability. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 57: Redundant Host And Drive Fibre Channel Loop Configurations (Model 60U/60X)

    Host system Host system Host system with two host with two host with two host adapters adapters adapters Note: Node level redundancy with cluster software. Switch Switch DS4300 DS4300 Host system Host system with two host with two host adapters adapters DS4300 Figure 21.

  • Page 58: Example Of A Single-San Fabric Zone Configuration (Model 60U/60X)

    Host system with two host with two host adapters adapters Switch Switch DS4300 DS4300 DS4000 EXP700 (Storage expansion enclosure) Figure 23. Example of a dual-SAN fabric zone configuration (Model 60U/60X) IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 59: Example Of A Single Server Configuration With One Adapter (Model 6Lu/6Lx)

    Host system Host system Host system Host system with two host with two host with two host with two host adapters adapters adapters adapters Switch Switch Switch Switch DS4300 Figure 24. Example of a two-cluster configuration (Model 60U/60X) DS4300 single-controller storage server (Model 6LU/6LX) configurations: This section includes the following examples of DS4300 single-controller storage server (Model 6LU/6LX) configurations: v Single server configuration with one adapter (Figure 25)

  • Page 60: Example Of A Single Server Configuration With Two Adapters (Model 6Lu/6Lx)

    Figure 26. Example of a single server configuration with two adapters (Model 6LU/6LX) Host Host Server Server DS4300 Single Controller Figure 27. Example of a dual-server configuration with one adapter on each server (Model 6LU/6LX) IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 61: Example Of A Dual-Server, Single-San Fabric Zone Configuration With One Adapter On Each Server (Model 6Lu/6Lx)

    Host Host Server Server Switch DS4300 Single Controller Figure 28. Example of a dual-server, single-SAN fabric zone configuration with one adapter on each server (Model 6LU/6LX) Host Host Server Server Switch Switch DS4300 Single DS4300 Single Controller Controller Figure 29. Example of a dual-server, dual-SAN fabric zone configuration with two adapters per server (Model 6LU/6LX) Chapter 2.

  • Page 62: Installing The Storage Subsystem Configuration

    Note: Do not install the storage-management software at this time, if it is not already installed. Install the storage server completely before you install the software because you cannot test the software installation until the hardware is connected. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 63: Chapter 3. Cabling The Storage Server

    When attaching to a device on slide rails, leave enough slack in the cable so that it does not bend to a radius of less than 38 mm (1.5 in.) when extended or become pinched when retracted. © Copyright IBM Corp. 2005...

  • Page 64: Installing Sfp Modules

    Storage Manager client to view the Storage Subsystem Profile in order to verify that you are not mixing long-wave and short-wave SFPs. To install an SFP module, complete the following steps. Statement 3: IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 65: Sfp Module

    CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber-optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

  • Page 66: Removing Sfp Modules

    Figure 32. Unlocking the SFP module latch - plastic variety v For SFP modules containing wire tabs, unlock the SFP module latch by pulling the wire latch outward 90°, as shown in Figure 33 on page 37. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 67: Installing Fiber-Optic Cables

    Wire Protective module Figure 33. Unlocking the SFP module latch - wire variety 3. With the SFP latch in the unlocked position, extract the SFP module. v For SFP modules containing plastic tabs, slide the SFP module out of the port.

  • Page 68: Connecting Hosts To The Raid Controllers

    2. Connect the host-system Fibre Channel cables between the RAID controller host ports and the HBA ports or Fibre Channel switch ports. Figure 36 on page 39 shows the location on the RAID controllers where the host-system cables connect. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 69: Steps For Connecting Hosts To A Ds4300 Single-Controller Storage Server (Model 6Lu/6Lx)

    Controller A Controller B Host A: Host Adapter 1 Host A: Host Adapter 2 (or from managed hub (or from managed hub or switch) or switch) Figure 36. Location of host cables (Model 60U/60X) For examples of redundant, partially redundant, and nonredundant host and drive loop configurations, see “Fibre Channel loop configurations”...

  • Page 70: Ds4300 Single-Controller Storage Server (Model 6Lu/6Lx)

    If you have not already done so, attach the power cords, using the following illustration for the location of the component parts. Lever AC power Strain-relief AC power connector clamp switch Figure 39. Power cord locations IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 71 Complete the following steps to attach the power cords. 1. Wrap the strain-relief clamp around the power cord approximately 20 cm (8 in.) from the power supply connection end. 2. Attach the power-supply nut, and tighten it securely. 3. Connect the power cord to the power supply. 4.

  • Page 72: Installing The Storage-Management Software

    To connect an additional storage expansion enclosure, perform the following steps. Note: The following procedure is for ″cold-case″ (the DS4300 storage server is powered down when storage expansion enclosures are connected. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 73 1. Follow the instructions in your storage expansion enclosure installation manual to set up and mount the new storage expansion enclosure. 2. Use the following procedure and Figure 41 to connect a single storage expansion enclosure to the storage server: a.
  • Page 74 For additional information about how to cable the storage server and storage expansion enclosures, see the DS4300 Fibre Channel Cabling Instructions that come with the storage server. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 75: Chapter 4. Operating The Storage Server

    A storage system in an optimal state should recover automatically from an unexpected shutdown and unattended simultaneous restoration of power to system components. After power is restored, call IBM support if any of the following conditions occur: –...

  • Page 76: Turning On The Storage Server

    4. Use the storage-management software and the Fault LEDs to check the overall status of the storage server and its components. All LEDs should be green on IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 77: Turning Off The Storage Server

    the front of the storage server. If they are not, use the storage-management software to diagnose the problem (see “Monitoring status through software” on page 50). Note: The green Drive active LED and amber Drive fault LED below the drive CRUs might flash intermittently as the drives spin-up.

  • Page 78: Restoring Power After An Unexpected Shutdown

    (listed in “Turning off the storage server” on page 47) because of an emergency situation. Attention: To avoid damage to the hardware, take special care when restarting the system after an unexpected shutdown. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 79: Performing An Emergency Shutdown

    If the storage server shuts down unexpectedly, go to “Restoring power after an over-temperature shutdown.” Otherwise, go to “Restoring power after an emergency shutdown.” Note: Unattended restoration of power is supported; however, if power restoration is attended, you should follow the best practices guidelines and the power restoration sequence in “Turning on the storage server”...

  • Page 80: Monitoring Status Through Software

    (such as backing up the logical drive or failing a drive before removing it). The storage-management software gives these procedures. Attention: Not following the software-recovery procedures can result in data loss. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 81: Firmware Updates

    NVSRAM (for controllers only) must be up to date. Go to the following Web site to get the latest updates. http://www-1.ibm.com/servers/storage/support/disk/ Apply the necessary updates before configuring the DS4300 arrays and logical drives. Subscribe to My Support for automatic notifications of firmware or storage manager software updates or any important information about your DS4000 subsystems (see “Product updates”...

  • Page 82: Storage Server Leds (Front)

    Not all component failures turn on this LED. For more information, see “Monitoring status through software” on page 50. Figure 44 on page 53 shows the locations of the LEDs on the DS4300 storage server. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 83: Raid Controller Leds

    Exception: The DS4300 single-controller storage server (models 6LU/6LX) does not have the expansion port and the expansion port bypass LED. Expansion link indicator 2Gbps Expansion Host 1 Host 2 10101 10BT 100BT 2Gb/s 2Gb/s Host 2 Expansion Host 1 Battery Cache Controller 10BT...

  • Page 84: Fan And Power Supply Leds

    Always use the storage-management software to identify the failure. Fan fault LED Power supply Fan fault LED Power LED Power LED fault LEDs Figure 45. Fan and power supply LEDs IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 85: Cache Memory And Raid Controller Battery

    Table 13. Fan LED Color Operating states Fault Amber v Off - Normal operation. v On - The fan CRU has failed. Always use the storage-management software to identify the failure. Table 14. Power supply LEDs Color Operating states Fault Amber v Off - Normal operation.

  • Page 86: Raid Controller Cache Battery

    Data caching starts after the battery completes the startup tests. Figure 47 on page 57 shows the location of the Battery LED on the front of the RAID controller. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 87: Battery Led

    Battery Figure 47. Battery LED Chapter 4. Operating the storage server...
  • Page 88 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 89: Chapter 5. Installing And Replacing Components

    IBM DS4300 Model 6LU/6LX Upgrade, IBM part number 24P8963 v IBM DS4300 Model 6LU/6LX Turbo Upgrade, IBM part number 24P8964 See “DS4300 Model 6LU/6LX” on page 2 for a description of the differences between the two upgrade kits.

  • Page 90: Steps For Upgrading From Ds4300 Model 6Lu/6Lx To Model 60U/60X

    For example, Microsoft MSCS periodically writes to the Quorum disk. 4. Stop I/O to the storage server. 5. Unmount any mapped LUNs from the storage server. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 91 ® Note: In a Microsoft Windows environment, remove the drive letter or the mount points of the mapped LUNs instead of unmounting the file systems. 6. If applicable, remove the controller WWNN from the Fibre Channel switch fabric zone definitions or any applications that use this WWNN info. 7.
  • Page 92 Remove it, and then reinstall it. Ensure that the electrical outlet is hot. v If the Fault LED is on, or if the Power LED stays off, contact your IBM support representative. Note: To maintain power redundancy on the DS4300 dual-controller storage...

  • Page 93: Upgrading The Ds4300 Model 60U/60X From Standard To Turbo Option

    DS4300 that will be upgraded before you replace the old controller with the new controller. For more information, see IBM DS4000 Storage Manager Installation and Support Guide for your operating system, or the following Web site: www-1.ibm.com/servers/storage/support/disk/...

  • Page 94: Raid Controller Levers And Labels

    You must replace both controllers. Replace one controller at a time. To upgrade your RAID controller, complete the following steps: 1. Open a management connection to the DS4300 using the Storage Manager client. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 95 2. Save the storage server profile to a disk location that is not in the DS4000 storage server that you are upgrading. In the Subsystem Management window, select View-->Storage Subsystem Profile. When the Storage Subsystem Profile window opens, click Save As. The Save Profile window opens. Select an appropriate directory and choose a file name for the profile, then click Save.

  • Page 96: Location Of Sfps And Fiber-Optic Cables

    Figure 50. Unlocking the SFP module latch - plastic variety v For SFP modules that contain wire tabs, unlock the SFP module latch by pulling the wire latch outward 90°, as shown in Figure 51 on page 67. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 97: Unlocking The Sfp Module Latch - Wire Variety

    Wire Protective module Figure 51. Unlocking the SFP module latch - wire variety c. With the SFP latch in the unlocked position, extract the SFP module. v For SFP modules that contain plastic tabs, slide the SFP module out of the port.
  • Page 98 19. Enable controller caching by completing the following steps: IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 99: Steps For Cold-Swap Raid Controller Upgrade

    Subsystem Management window. 20. Verify firmware and NVSRAM. Reload the firmware and NVSRAM to the version shipped on the Turbo option CD. Then, check the IBM Web site for any firmware updates. Steps for cold-swap RAID controller upgrade...

  • Page 100: Raid Controller Levers And Labels

    Click Select All to select all logical drives, and deselect all of the Cache Setting Enable check boxes, then click OK. Click OK when the Confirmation window opens. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 101: Location Of Sfps And Fiber-Optic Cables

    Note: A progress window shows the modification progress. After the cache setting modification complete, click OK to close the progress window and return to the Subsystem Management window. Refer to the Storage Manager client online Help panels for more details on disabling cache.

  • Page 102: Unlocking The Sfp Module Latch - Plastic Variety

    Grasp the pull-rings (see Figure 57 on page 73), then pull on the levers and remove the RAID controller. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 103: Pull-Rings For Removing A Controller

    Figure 57. Pull-rings for removing a controller 12. Unpack the new RAID controller with the 1-GB cache. Verify that the battery is in the controller by opening the DS4300 controller CRU, using step 6 through step 9 of “Replacing the battery in the RAID controller” on page 94. If there is no battery in the new DS4300 controller, remove the battery from the old controller and install it in the new controller.

  • Page 104: Working With Hot-Swap Drives

    22. Enable caching on both controllers. 23. Verify firmware and NVSRAM. Reload the firmware and NVSRAM to the version shipped on the Turbo option CD. Then, check the IBM Web site for any firmware updates. 24. If applicable, re-enable your premium features using the premium features key files of the controllers that you replaced.

  • Page 105: Installing Hot-Swap Drives

    Filler panels Storage servers without a full set of drives (14) contain filler panels in the unused drive bays. Before installing new drives, you must remove the filler panels. Save the filler panels for future use. Each of the 14 bays must always contain either a filler panel or a drive CRU.
  • Page 106 10 seconds; then reinstall the drive. 6. Use the Storage Manager client to configure the drive. 7. Update the information in Appendix A, “Records,” on page 105. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 107: Replacing Hot-Swap Drives

    Replacing hot-swap drives Drive problems include any malfunctions that delay, interrupt, or prevent successful I/O activity between the hosts and the hard disk drives. This includes transmission problems between the host controllers, the RAID controllers, and the drives. This section explains how to replace a failed drive. Attention: 1.

  • Page 108: Upgrading Drives

    Instructions that are provided with your software should supersede anything stated in this document. There are two methods for upgrading drives: v Replacing all the drives at the same time IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 109: Replacing All Drives At The Same Time

    This method requires that you back up the data on the affected drives and then turn off the storage server. After replacing all the drives, you must reconfigure the new drives and restore data from backup. See the procedure in “Replacing all drives at the same time.”...
  • Page 110 8. After you install all the new drives, check the system documentation for the hardware devices that you intend to power up, and then determine the proper startup sequence. Use the following power-on sequence, where applicable: IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 111: Replacing The Drives One At A Time

    a. Turn on the power to the supporting devices (for example, Ethernet switches and management stations) before you turn off power to the storage server. b. You must turn on the storage expansion enclosures before the storage server. The controllers might not recognize the correct configuration if the drives are powered up after the storage server.
  • Page 112 Note: The Drive fault LEDs might flash intermittently while the drives spin up. v If the Drive activity LED is off, the drive CRU might not be installed correctly. Remove the drive CRU, wait 30 seconds, and then reinstall it. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 113: Working With Hot-Swap Cooling Fans

    v If the Drive fault LED stays on or the Drive activity LED stays off, the new drive might be faulty. See the Storage Manager client for problem determination. 8. Use the Storage Manager client to monitor the status of the new drive and the progress of the data reconstruction.

  • Page 114: Working With Hot-Swap Power Supplies (Dual-Controller Models Only)

    One power supply CRU can maintain electrical power to the unit if the other power supply is turned off or malfunctions. The power supply CRUs are interchangeable (by reversing the locking levers). IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 115 Each power supply CRU has a built-in sensor that detects the following conditions: v Over-voltage v Over-current v Overheated power supply If any of these conditions occurs, one or both power supplies will shut down. All power remains off until you cycle the power switches (turn the power switches off, wait at least 30 seconds, then turn the power switches on).

  • Page 116: Removing A Hot-Swap Power Supply

    Installing a hot-swap power supply Note: When you replace a power supply that has failed, ensure that the power supply latch is mounted on the side of the power supply that faces the IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 117: Installing A Hot-Swap Power Supply

    middle of the storage server. If it is not, remove the lever screw, flip the lever over, and tighten the screw on the opposite side. Figure 65. Installing a hot-swap power supply To install a hot-swap power supply, perform the following steps: Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label...

  • Page 118: Working With Hot-Swap Raid Controllers (Dual-Controller Models Only)

    Controller FRU part number (P/N) Single-controller (Model 6LU/6LX) 24P8961 Dual-controller, standard (Model 60U/60X) 24P8059 Dual-controller, Turbo option with 1-GB cache 24P8225 (Model 60U/60X) Important: Please note the following information. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 119: Replacing A Raid Controller

    v The cache battery is not included with the controller FRU. v Ensure that you replace the failed controller with the appropriate FRU. There are no protection mechanisms to block out an incorrect FRU from being inserted into DS4300 controller slots. Unpredictable results can occur when nonmatching controller FRUs are present in a single DS4300 chassis.

  • Page 120: Location Of Sfps And Fiber-Optic Cables

    Figure 69. Unlocking the SFP module latch - plastic variety v For SFP modules that contain wire tabs, unlock the SFP module latch by pulling the wire latch outward 90°, as shown in Figure 33 on page 37. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 121: Unlocking The Sfp Module Latch - Wire Variety

    Wire Protective module Figure 70. Unlocking the SFP module latch - wire variety c. With the SFP latch in the unlocked position, extract the SFP module. v For SFP modules that contain plastic tabs, slide the SFP module out of the port.
  • Page 122 12. Place the replacement RAID controller CRU bottom up on a flat surface. Using a #2 Phillips head screwdriver, remove the six screws (three on each side of IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 123 If the Fault LED is on, the Host Loop LED and the Expansion Loop LED stay off, or any other Fault LED is on, see the Storage Manager client for problem determination, or contact IBM support. Chapter 5. Installing and replacing components...

  • Page 124: Replacing The Battery In The Raid Controller

    When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling static-sensitive devices, see “Handling static-sensitive devices” on page 59. 2. Unpack the new battery. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 125 Set the new battery on a dry, level surface. Save all packing materials in case you need to return the battery. Note: The battery comes with a new battery label. You will need this label later in the procedure. 3. Review all documentation that comes with the new battery for updated replacement procedures and other information.
  • Page 126 This product contains a sealed lead acid battery. The battery must be recycled or disposed of properly. In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM sealed lead acid batteries.

  • Page 127: Installing Sfps And Fiber-Optic Cables

    Figure 74. Installing a new RAID controller a. Slide the RAID controller all the way into the empty slot. b. Close both levers until the latch locks into place. 21. Install the SFPs and then connect the fibre-channel cables to their original locations.
  • Page 128 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 129: Chapter 6. Solving Problems

    For instructions on how to obtain service and technical assistance for your storage server and other IBM products, see “Getting information, help, and service” on page Note: See the IBM TotalStorage DS4000 Hardware Maintenance Manual and Problem Determination Guide for additional troubleshooting and debugging procedures.

  • Page 130: Troubleshooting

    Manager software to diagnose server problems. Amber LED is off Power-supply Power switch is Turn on all power-supply power and green LED off turned off or ac switches. power failure IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 131 Table 15. Storage server troubleshooting (continued) Problem indicator Component Possible cause Possible solutions Amber and green Power-supply Power supply Replace the failed power-supply LEDs on failure CRU. All green LEDs off All CRUs Subsystem power Check that all storage-server is off power cords are plugged in and the power switches are on.
  • Page 132 SFP has failed Ensure SFP is seated properly; replace SFP. RAID controller Ensure that the unit is powered has no power or on. Replace RAID controller. has failed IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 133 Table 15. Storage server troubleshooting (continued) Problem indicator Component Possible cause Possible solutions One or more Expansion loop Drives are Ensure that the drives are green LEDs off improperly properly installed. (continued) installed or not installed RAID controller Ensure that the unit is powered has no power or on.
  • Page 134 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 135: Appendix A. Records

    Drive part and model numbers Drive serial number Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 Bay 8 Bay 9 Bay 10 Bay 11 Bay 12 Bay 13 Bay 14 © Copyright IBM Corp. 2005...
  • Page 136 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 137: Appendix B. Accessibility

    For other interface components, use the Alt + underlined letter combination. Ctrl+F1 Display or conceal a tool tip when keyboard focus is on the toolbar. Spacebar Select an item or activate a hyperlink. © Copyright IBM Corp. 2005...
  • Page 138 Move keyboard focus down one item in the list. Left arrow Move keyboard focus to the left. Right arrow Move keyboard focus to the right. Up arrow Move keyboard focus up one item in the list. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 139: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 140: Important Notes

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 141: Chinese Class A Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 142: Taiwan Electrical Emission Statement

    Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 143 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
  • Page 144 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 145: Glossary

    TotalStorage DS4000 publications. advanced technology (AT) bus architecture. A bus standard for IBM compatibles. It extends the XT bus If you do not find the term you are looking for, see architecture to 16 bits and also allows for bus...
  • Page 146 SCSI targets logically connected to an FC adapter. CRT. See cathode ray tube. DRAM. See dynamic random access memory. CRU. See customer replaceable unit. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 147 (CRU). Extended Industry Standard Architecture (EISA). A FlashCopy. A premium feature for DS4000 that can bus standard for IBM compatibles that extends the make an instantaneous copy of the data in a volume. Industry Standard Architecture (ISA) bus architecture to 32 bits and allows more than one central processing F_port.
  • Page 148 An entity in the storage partition topology and the physical network. that defines a logical collection of host computers that require shared access to one or more logical drives. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 149 Internet Protocol (IP) address. The unique 32-bit loop address. The unique ID of a node in address that specifies the location of each device or fibre-channel loop topology sometimes referred to as a workstation on the Internet. For example, 9.67.97.103 is loop ID.
  • Page 150 Object Data Manager (ODM). An AIX proprietary identifier of the storage subsystem for which the storage mechanism for ASCII stanza files that are edited as part of configuring a drive into the kernel. IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 151 (PTF). A temporary solution or bypass of a problem diagnosed by IBM in a current RVSD. See recoverable virtual shared disk. unaltered release of the program.
  • Page 152 (SAN). A dedicated storage synchronous write mode. In remote mirroring, an network tailored to a specific environment, combining option that requires the primary controller to wait for the IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 153 acknowledgment of a write operation from the uninterruptible power supply. A source of power secondary controller before returning a write I/O request from a battery that is installed between a computer completion to the host. See also asynchronous write system and its power source. The uninterruptible power mode, remote mirroring, Metro Mirroring.
  • Page 154 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 155: Index

    78, 79 recycling properly 96 replacing hot-swap 77 replacing 56, 94 replacing one at a time 79, 81 voltage of 56 slim 75 DS4000 Hardware Maintenance Manual xxiii DS4000 Problem Determination Guide xxiii © Copyright IBM Corp. 2005...
  • Page 156 5 cache battery 56 fiber-optic cable fan 55 handling 33 hard disk drive 52 installing 37 power supply 55 removing 38 RAID controller 53 working with 33 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 157 LEDs (continued) notices (continued) storage server 52 FCC, Class A 110 troubleshooting 100 safety information iii lever on power supply, changing location 87 static-sensitive precautions 59 loop configurations used in this book xxiv overview 26 redundant 26 online help xvi operating specifications of storage server 13 managed hub over-temperature condition, shutdown 49...
  • Page 158 18 installing SFP modules 34 interface ports and switches 11 inventory checklist 6 LEDs 51, 52, 53, 55 mounting in a rack 15 operating specifications 13 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...

  • Page 159: Proof Of Entitlement

    Proof of Entitlement This is your proof of entitlement to use this product, subject to the applicable terms and conditions, in the quantity stated. © Copyright IBM Corp. 2005...
  • Page 160 IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide...
  • Page 161 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 162 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GC26-7722-01 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 164 Part Number: 39M5579 Printed in USA GC26-7722-01...

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