Before you call for service...
Problem
Possible Causes
Cloudiness on
Combination of soft water and
glassware
too much detergent
Low performing phosphate
free detergent
Water temperature entering the • This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Suds in the tub
Wrong detergent
Rinse agent was spilled
Detergent left in
Dishes or utensils are blocking
dispenser cups
the detergent cup
Black or gray
Aluminum utensils have
marks on dishes
rubbed against dishes
Dishes don't dry
Low inlet water temperature
Rinse agent dispenser is empty
Control panel responded Door may not be completely
to inputs but dishwasher closed
never filled with water
Water valve may be turned off
Stained tub interior
hard water minerals
Dishwasher won't run Fuse is blown or circuit breaker
is tripped
Power is turned off
Control panel is locked
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What To Do
• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
• See A white film on glassware, dishware and the interior in this
Troubleshooting section.
• Use only automatic dishwasher detergents to avoid sudsing. Cascade
Automatic Dishwashing Detergents have been approved for use in all
GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Close and latch the dishwasher. Pump out water by touching the START/RESET
pad once; then 30 seconds later, touch the START/RESET pad again. Repeat if
necessary.
• Always wipe up rinse agent spills immediately.
• Reposition the dishes, so the water from the lower spray arm can flush
the detergent cup. See the Loading the dishwasher section.
• Reposition the tall utensils or heavy silverware that may be keeping the
dispenser cup door from opening. See the Loading the dishwasher
section.
• Don't place large bowls or pots directly under the detergent dispenser.
• Remove marks with a mild, abrasive cleaner.
• Make sure inlet water temperature is at least 120°F.
• Select Heated Dry.
• Use HOT START, HOT WASH or ADDED HEAT options.
• Select a higher cycle, such as POTS & PANS.
• Check the rinse agent dispenser and fill as required.
• Make sure the door is firmly closed.
• Make sure water valve (usually located under the sink) is turned on.
• GE recommends Cascade
mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information. Alternatively, purchase Lemi Shine
(Part Number: WD10X10019) and follow the directions on the label.
• Replace fuse or reset circuit breaker. Remove any other appliances from
the circuit.
• In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
• Unlock control panel. See the Getting started section.
Complete Rinse Aid to help prevent hard water
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