Troubleshooting
If, after reading
the following
instructions,
you
have additional
questions
related to the use of
your Sony TV, please call one of the following
1
numbers.
Customers
in the continental
United States
contact the Direct Response
Center at:
1-800-222-SONY
(7669)
Customers
in Canada contact the Customer
Relations
Center
at:
2
1-877-899-SONY
(7669)
The TV is equipped
with a self-diagnosis
function.
If
there is a problem with your TV, the STANDBY/
SLEEP indicator
on the front panel wilt flash in
orange repeatedly.
Writing down the duration of
flashes and interval between
flashes helps you
inform qualified
Sony personnel
of the TV's
condition.
(flashing in orange)
Measure
how long the STANDBY/SLEEP
indicator
flashes and stops flashing.
For example,
the indicator flashes for 2 seconds,
stops flashing for 1 second, and flashes for 2
seconds.
Press POWER on the TV to turn it off, and
disconnect
the AC power adaptor and cord, then
inform qualified
Sony personnel
or the Direct
Response
Center/Customer
Relations
Center of
how the indicator
flashes (duration
and interval).
Trouble symptoms
and remedies
Problem
Possible remedies
No picture.
Caunot receive ally channels.
• Make sure the power cord is connected
securely.
• Turn on the power of the TV.
• Check antenna/cable
connections.
• Check your HD Mode setting (page 8).
Select "HD Mode: 1080" when you receive a picture consisting of 1080 horizontal
lines
with interlaced scanning,
and select "HD Mode: 1035" when you receive a picture
consisting
of 1035 horizontal
lines with interlaced scanning.
For normal use of the TV, use "HD Mode: 1080" (factory setting).
Cannot receive upper
• Set "Cable" to "Off' ill the
(Channel)
(page 20).
menu
channels (UHF) when using
• Perform Auto Program to add receivable
chaunels that are not presently
in the TV's
an autenna,
uaeuaory (page 20).
TV is locked to one chaunel.
• Perform Auto Program to add receivable
chaunels that are not presently
in the TV's
uaeuaory (page 20).
• Check your Channel Fix setting (page 21).
Cannot receive any channels
• Perform Auto Program to add receivable
chaunels that are not presently
in the TV's
when using cable TV.
uaeuaory (page 20).
• Make sure "Cable" ill tile _
(Channel) ulenu is set to "On" (page 20).
Cannot receive or select
• Perform Auto Program to add receivable
chaunels that are not presently
in the TV's
channels,
memory (page 20).
The TV turns off
• This TV automatically
chauges to the standby mode after displaying the message "TV will
automatically,
turn off soon" if it receives no broadcast or input signal through the connected
equipment
(The TV enters the standby
for 10 minutes.
mode.)
• Check that the Sleep timer is activated (page 50).
(Continued)
51