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NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
The manual is divided into the following parts: Chapter 1 Hardware Overview describes the M40X Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
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Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations.
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Appendices Appendix A Handling the LCD Module..................A-1 Appendix B Board Layout ......................B-1 Appendix C Pin Assignments.....................C-1 Appendix D Keyboard Scan/Character Codes ................D-1 Appendix E Key Layout ......................E-1 Appendix F Series Screw Torque List..................F-1 Appendix G Reliability.......................G-1 [CONFIDENTIAL] Satellite M40X Maintenance Manual...
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1 Hardware Overview Chapter 1 Contents Features ........................1-5 System Unit........................1-9 2.5-inch Hard Disk Drive..................1-11 DVD Super Multi.....................1-12 DVD Super Multi Double Layer................1-14 DVD-ROM & CD-RW ....................1-12 Power Supply ......................1-15 Batteries ........................1-17 1.8.1 Main Battery....................1-18 1.8.2 RTC battery....................1-19 [CONFIDENTIAL] Satellite M40X Series Maintenance Manual 1-iii...
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1 Hardware Overview Figures Figure 1-1 2.5-inch HDD ....................1-11 Table Table 1-1 2.5-inch HDD specifications ............... 1-11 Table 1- 2 DVD-ROM & CD-RW drive specifications ..........1-12 Table 1- 3 DVD Super Multi drive specifications ............1-13 Table 1- 4 DVD Super Multi Double Layer drive specifications .........
1.1 Features 1 Hardware Overview 1.1 Features The Satellite EAL30 Series Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight and high reliability. This computer incorporates the following features and benefits: ? CPU Intel Pentium-M Dothan 1.6GMHz, 1.73GMHz, 1.86MHz, 2.0GMHz, 2.13GMHz...
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1 Hardware Overview 1.1 Features ? Power 8cells of LI-ION 4300mAH 18650 size, battery Pack with 63.6WH capacity 4 Hrs charging time to 100% capacity on 4300mAH LI-ION Battery (System off or Suspend) ? HDD 9.5mm, 2.5" HDD up to 120 GB Bus Master IDE 9.5m/m, 2.5”HDD Support Support Ultra 100 synchronous DMA...
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1.1 Features 1 Hardware Overview ? Display 15.4” TFT screen with a resolution of 1280 horizontal x 800 vertical pixels WXGA 15.4” TFT screen with a resolution of 1280 horizontal x 800 vertical pixels WXGA 15.4” TFT screen with a resolution of 1280 horizontal x 800 vertical pixels WXGA HCSV 15.0”...
1 Hardware Overview 1.1 Features ? PCMCIA Card Organization One type II card sockets 1.8" 10.5mm removable ATA Device Card bus card or PC Care with hot insertion and removal ACPI 1.1 Compliant. Support 5V/3.3V PC Cards and 3.3V Cardbus cards. Supports PCMCIA-ATA Specificatio n.
1.2 System Unit 1 Hardware Overview 1.2 System Unit The system unit is composed of the following major components: ? Processor Depending on the model you purchased: Mobile Intel® Celeron® M Processor 350J/360J/370/380 or Intel® Pentium® M Processor 730/740/750/760/770/780 ? System Logic Intel 915PM/915GM and 910GML Host Bridge/controller processor host Bus support Integrated DRAM controller...
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1 Hardware Overview 1.2 System Unit ? Audio subsystem Realtek ALC250 for CODEC Bulit- in 7 Bands of Digital Hardware Equalizer for Optimizing Speaker Response Single chip with high S/N ratio (>100dB) Meets performance requirements for audio on PC99/2001 systems Meets Microsoft WHQL/QLP 2.0 Audio requirements 20-bit DAC and 18-bit ADC resolution Compliant with AC’97 2.3 specifications...
1 Hardware Overview 1.4 Optical device Drives 1.4 Optical device Drives DVD-ROM & CD-RW drive DVD Super Multi drive 1.4.1 DVD-ROM & CD-RW The DVD Super Multi drive accepts 12-cm (4.72- inch) and 8-cm (3.15- inch) discs. At maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x speed and CD-RW at 4x speed or High speed CD-RW at 10X or Ultra speed CD-RW at 24X speed.
1.4 Optical device Drives 1 Hardware Overview 1.4.2 DVD Super Multi The DVD Super Multi drive accepts 12-cm (4.72- inch) and 8-cm (3.15- inch) discs. At maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x speed and CD-RW at 4x speed or Ultra and High speed CD-RW at 10x speed and DVD-R at 8x speed and DVD-RW at 4x speed and DVD+R at 8x speed and DVD+RW at 4x speed and DVD- RAM at 3x speed.
1 Hardware Overview 1.4 Optical device Drives 1.4.3 DVD Super Multi Double Layer The DVD Super Multi drive accepts 12-cm (4.72- inch) and 8-cm (3.15- inch) discs. At maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x speed and CD-RW at 4x speed or Ultra and High speed CD-RW at 10x speed and DVD-R at 8x speed and DVD-RW at 4x speed and DVD+R at 8x speed and DVD+RW at 4x speed and DVD- RAM at 3x speed and DVD+R DL at 2.4x speed.
1.5 Power Supply 1 Hardware Overview 1.5 Power Supply This specification defines the performance and characteristic of 65W and 75W AC adapter power supply. It supplies a constant voltage 19V output source for EAL30 series notebook comp uter. ? A/D conversion The EC uses 10-bit sampling for A/D conversion to determine the following values: –...
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1 Hardware Overview 1.5 Power Supply ? Battery charging control The EC controls the following. – The quick charging ON/OFF – The detection of full charge ? Detection of the low battery The EC detects the low battery point by the gas gauge. –...
1.6 Batteries 1 Hardware Overview 1.6 Batteries The computer has two types of battery: ? Main battery pack (18650 size) ? RTC battery The removable main battery pack is the computer’s main power source when the AC adaptor is not attached. The battery specifications are listed in the table below.
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1 Hardware Overview 1.6 Batteries 1.6.1 Main Battery Battery charging is controlled by a power supply microprocessor that is mounted on the system board. The power supply microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system charges the battery using quick charge or trickle charge.
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1.6 Batteries 1 Hardware Overview 1.6.2 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. The table below lists the charging time and data preservation period of the RTC battery.
2.1 Troubleshooting Introduction 2 Troubleshooting Procedures Troubleshooting Introduction Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are: Display 6. Printer (parallel) port 11. PCMCIA unit USB Floppy Drive 7.
Ask the user if a password is registered and, if it is, ask him or her to enter the password. Verify with the customer that Toshiba Windows XP is installed on the hard disk. Operating systems that were not preinstalled by Toshib a can cause the computer to malfunction.
Troubleshooting procedures in section 2.3 Y e s P e r f o r m t h e D i s p l a y Is the "Toshiba" logo message display? Troubleshooting procedures in section 2.4 Y e s I f t h e " p a s s w o r d " m e s s a g e d i s p l a y s , t y p e t h e p a s s w o r d , t h e n p r e s s E n t e r .
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Perform the Keyboard Does typed characters appear correctly? Troubleshooting procedures in section 2.6 Insert the diagnostics disk into the FDD. Then run the diagnostics test program. Perform the FDD Is the diagnostics test loaded? Troubleshooting procedures in section 2.5 Allow each test to perform...
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2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The test program should be executed several times to isolate the problem. When a problem has been located, perform the appropriate troubleshooting procedures as follows: 1.
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Other problems that are not covered by the diagnostics program may be discovered by a user. 1. If an error is detected when using an external USB device, perform the External USB Devices Troubleshooting procedures in Section 2.6. 2.
2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Power Supply Troubleshooting S TAR T Check Power Supply Status (Procedure 1) Are the DC-IN and Replace adaptor / battery Battery LEDs lit? (Procedure 2) Check power supply connections (Procedure 3) Can you turn the Run diagnostic program computer on? (Procedure 4)
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting The power supply controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The flowchart in Figure 2-2 gives a summary of the process. The procedures described in this section are: Procedure 1: Power status check Procedure 2: Adaptor / battery replacement...
2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Table 2-2 DC-IN LED AC-IN LED Power supply status Solid on AC power exists (LED is solid green). No AC power exists. To check the power supply status, install a battery pack and connect an AC adaptor to the DC-IN port on the computer and to a power supply.
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 3 Power supply connection check The power supply wiring diagram is shown below: AC adaptor cord AC power cord System Battery adaptor board Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from wall outlet.
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2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure 4 Diagnostic check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack. 2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to Procedure 5.
2 Troubleshooting Procedures 2.4 Display Troubleshooting Display Troubleshooting S T A R T P e r f o r m e x t e r n a l d i s p l a y c h e c k ( P r o c e d u r e 1 ) D o e s t h e e x t e r n a l d i s p l a y f u n c t i o n o k ?
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2.4 Display Troubleshooting 2 Troubleshooting Procedures This section describes how to determine if the computer’s display is functioning properly. The process is outlined in Figure 2-3. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External display check Procedure 2: Diagnostic check Procedure 3: Connector and replacement check Procedure 1...
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2 Troubleshooting Procedures 2.4 Display Troubleshooting Procedure 3 Connector and replacement check The FL inverter board, LCD module, and system board are connected to the display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: Check 1 Make sure the DDR RAM module is seated properly.
2.5 Keyboard Troubleshooting 2 Troubleshooting Procedures Keyboard Troubleshooting S T A R T P e r f o r m e x t e r n a l k e y b o a r d c h e c k ( P r o c e d u r e 1 ) D o e s t h e e x t e r n a l k e y b o a r d f u n c t i o n o k ?
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2 Troubleshooting Procedures 2.5 Keyboard Troubleshooting To determine if the computer’s keyboard is functioning properly, perform the following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External keyboard check Procedure 2: Diagnostic check Procedure 3: Connector and replacement check Procedure 1...
2.6 External USB Devices Troubleshooting 2 Troubleshooting Procedures External USB Devices Troubleshooting S T A R T P e r f o r m e x t e r n a l d e v i c e a n d c o n n e c t i o n c h e c k ( P r o c e d u r e 1 ) D o e s t h e d e v i c e f u n c t i o n...
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2 Troubleshooting Procedures 2.6 External USB Devices Troubleshooting To determine if the computer’s external USB devices are functioning properly, perform the following procedures. Figure 2-6 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: External device and connection check Procedure 2: Replace system board Procedure 1 External device and connection check...
2.7 TV-Out Failure Troubleshooting 2 Troubleshooting Procedures TV-Out Failure Troubleshooting S T A R T P e r f o r m T V c o n n e c t i o n c h e c k ( P r o c e d u r e 1 ) D o e s r e p l a c e m e n t T V c a b l e R e p l a c e T V c a b l e f u n c t i o n p r o p e r l y ?
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2 Troubleshooting Procedures 2.7 TV-Out Failure Troubleshooting To determine if the computer’s TV-out port is functioning properly, perform the following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: TV connection check Procedure 2: TV set check Procedure 1 TV connection check The TV cable may be damaged or the connections may be loose.
2.8 Printer Port Troubleshooting 2 Troubleshooting Procedures Printer Port Troubleshooting START Perform diagnostic check (Procedure 1) Does the print port function ok? Perform print port loopback check (Procedure 2) Print port is not Was a print port faulty continue problem detected? troubleshooting refer to Figure 2.1 Replace system board...
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2 Troubleshooting Procedures 2.8 Printer Port Troubleshooting To determine if the computer’s printer (parallel) port is functioning properly, perform the following procedures. Figure 2-8 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: Diagnostic check Procedure 2: Printer port loopback check Procedure 3: Replace system board Procedure 1 Diagnostic check...
2.9 Touch Pad Troubleshooting 2 Troubleshooting Procedures TouchPad Troubleshooting START TouchPad connection check (Procedure 1) TouchPad replacement check (Procedure 2) Replace system board Figure 2-8 TouchPad troubleshooting process [CONFIDENTIAL] Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance Manual 2-23...
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2 Troubleshooting Procedures 2.9 TouchPad Troubleshooting To determine if the computer’s built- in TouchPad is functioning properly, perform the following procedures. Figure 2-9 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: TouchPad connection check Procedure 2: TouchPad replacement check Procedure 1 TouchPad connection check The TouchPad is connected via the TouchPad FPC to the system board.
2.10 Speaker Troubleshooting 2 Troubleshooting Procedures 2.10 Speaker Troubleshooting START Perform audio source test (Procedure 1) Speakers are not Do all sources have faulty. Continue same problem? troubleshooting - see Figure 2-1 Perform earphone test (Procedure 2) Do earphones function correctly? Perform connection check (Procedure 3) Perform replacement...
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2 Troubleshooting Procedures 2.10 Speaker Troubleshooting To determine if the computer’s built- in speakers are functioning properly, perform the following procedures. Figure 2-10 outlines the process. First adjust the speaker volume to an appropriate level. Start with Procedure 1 and continue as instructed. Procedure 1: Audio source test Procedure 2: Earphone test Procedure 3: Connection check...
2.11 Optical Drive Troubleshooting 2 Troubleshooting Procedures 2.11 Optical Drive Troubleshooting START Perform audio CD check (Procedure 1) Perform drive- cleaning check Audio CD functions ok? (Procedure 2) Perform software check (Procedure 3) Perform diagnostic test (Procedure 4) Perform connection and replacement check (Procedure 5) Replace system board...
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2 Troubleshooting Procedures 2.11 Optical Drive Troubleshooting This section describes how to determine if the computer’s internal optical drive is functioning properly. The Satellite P10 module bays can accommodate the following optical drives: DVD-R/RW device DVD-ROM device DVD Multi-drive device COMBO device Figure 2-11 outlines the process.
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2.11 Optical Drive Troubleshooting 2 Troubleshooting Procedures Procedure 5 Connection check and replacement check The optical drive connects to the system board. The drive may be disconnected, or the drive or system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the drive is firmly connected to the system board.
2 Troubleshooting Procedures 2.12 Modem Troubleshooting 2.12 Modem Troubleshooting START Perform telephone line connection check (Procedure 1) Check / replace Computer unable to telephone line and detect telephone signal? connections Perform connection check (Procedure 2) Perform replacement check (Procedure 3) Replace system board Figure 2-11 Modem troubleshooting process [CONFIDENTIAL]...
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2.13 Modem Troubleshooting 2 Troubleshooting Procedures This section describes how to determine if the computer's modem is functioning properly. Figure 2-12 outlines the process. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Telephone line connection check Procedure 2: Modem card connection check Procedure 3: Modem card replacement check...
2 Troubleshooting Procedures 2.13 PCMCIA Troubleshooting 2.13 PCMCIA Troubleshooting START Perform SYCARD test (Procedure 1) Do errors occur during PCMCIA unit is SYCARD test? not faulty. Perform PCMCIA socket replacement check (Procedure 2) Replace system board Figure 2-12 PCMCIA troubleshooting process [CONFIDENTIAL] Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance Manual 2-32...
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2.13 PCMCIA Troubleshooting 2 Troubleshooting Procedures This section describes how to determine if the PCMCIA card player is functioning properly. The process is summarized in Figure 2-13. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Sycard test Procedure 2: PCMCIA socket replacement check Procedure 1...
2 Troubleshooting Procedures 2.14 IEEE 1394 Troubleshooting 2.14 IEEE 1394 Troubleshooting START Perform IEEE 1394 device check (Procedure 1) Is IEEE 1394 transmission ok? Perform diagnostic check (Procedure 2) IEEE 1394 port and transmission are not Was an IEEE 1394 problem detected? faulty.
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2.14 IEEE 1394 Troubleshooting 2 Troubleshooting Procedures To determine if the computer’s IEEE 1394 system is functioning properly, perform the following procedures. Figure 2-14 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: IEEE 1394 device check Procedure 2: Diagnostic check Procedure 3: Connection and replacement check Procedure 1...
2 Troubleshooting Procedures 2.15 Wireless LAN Troubleshooting 2.15 Wireless LAN Troubleshooting START Perform diagnostic test (Procedure 1) Wireless LAN system is not faulty. Continue Was a wireless LAN problem delected? troubleshooting - refer to Figure 2.1 Perform connector and replacement check (Procedure 2) Replace wireless LAN antenna/unit Replace system board...
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2.15 Wireless LAN Troubleshooting 2 Troubleshooting Procedures The wireless LAN antenna wire, wireless LAN unit or system board may each be the source of a wireless LAN fault. Any of these components may be damaged. To determine if the computer’s wireless LAN system is functioning properly, perform the following procedures.
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3. Tests and Diagnostics [CONFIDENTIAL] 3-ii Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance Manual...
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Test and Diagnostic Operation Contents The Diagnostic Test......................3-1 Executing the Diagnostic Test ..................... 3-2 Config Check Test......................3-6 DMI Check Test........................ 3-7 PIO Loopback Test......................3-8 Speaker Audio Test ......................3-10 Fan ON/OFF Test......................3-11 Main Battery Charge Test ....................3-12 3.10 FDD Test ........................
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3. Tests and Diagnostics [CONFIDENTIAL] 3-iv Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance Manual...
3.1 The Diagnostic Test 3. Tests and Diagnostics The Diagnostic Test This chapter explains how to use the Test & Diagnostic program to test the functions of the computer’s hardware modules. The Test & Diagnostic Program is stored on the T&D diskettes. The program consists of a series of tests that run automatically when the Diagnostics Program items are selected and executed.
3.2 Executing the Diagnostic Test Executing the Diagnostic Test Toshiba MS-DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the diagnostics diskette #1 in the floppy disk drive and turn on the computer. (The diagnostics diskette contains the MS-DOS boot files.) And then follow the instructions to swap...
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3.2 Executing the Diagnostic Test 3. Tests and Diagnostics The below display will show up at the beginning of T&D program If the test result passes, the following display will show up: [CONFIDENTIAL] Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance Manual...
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3. Tests and Diagnostics 3.2 Executing the Diagnostic Test If an error is detected and a test fails, the following message displays: Then press any key for next actions – the below display presented if copying test log file onto diskette is necessary.
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3.2 Executing the Diagnostic Test 3. Tests and Diagnostics It will skip this process if “N” key pressed. And then it will check if it’s necessary to leave this program. Program will quit when “Y” key pressed and it will go back main menu for next test if “N” key pressed. NOTE: Press Pause to pause a test and Enter to resume.
3. Tests and Diagnostics 3.3 Config Check Test Config Check Test The config check test checks unit configuration. It includes: CPU type System memory size ODD type HDD type & capacity BIOS version This test needs input unit Part Number by manual to make comparison with known SKU data. NOTE: To execute this test, you must input unit Part Number as “Uppercase Character”.
3.4 DMI Check Test 3. Tests and Diagnostics DMI Check Test This test will check if the computer’s Desktop Management Interface (DMI) is correct. DMI includes: Manufacturer Production Name Version Serial Number UUID OEM String It needs to input unit Part Number by manual, then show this unit DMI information and makes comparison with SKU data.
3. Tests and Diagnostics 3.5 PIO Loopback Test PIO Loopback Test The PIO loopback test will check below items through PIO loopback connector. External Interrupt External Loopback - including Pattern test, Data Pin test, Control register test & Control pin/ Status pin test. NOTE: Remember to connect a PIO loopback connector to the computer's printer port before test begins.
3. Tests and Diagnostics 3.7 Speaker Audio Test Speaker Audio Test The speaker audio test allows the user to aurally confirm the speaker functions. And check both speakers if they are OK within 3 times “Beep” sound generated. NOTE: Remember to tune up the volume as “Maximum” before this test starts. The screen should display as below, indicating whether the test is passed or failed after the question.
3.8 Fan ON/OFF Test 3. Tests and Diagnostics Fan ON/OFF Test The fan test allows the user to test aurally whether the fan is working. And follow the below procedures for this test: The computer will let the fan be “ON” after any key pressed. Listen to check whether the fan is working.
3. Tests and Diagnostics 3.9 Main Battery Change Test Main Battery Charge Test NOTE: The AC adaptor (120W/90W, 19V) should be connected to successfully run this test. This test shows and measures the main battery: Battery type (Ni-MH / Lion) Manufacturer (Sony / Sanyo) Remain charge capacity (0 ~ 100%) Charge function (PASS/FAIL)
3.10 FDD Test 3. Tests and Diagnostics FDD Test NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB). Remove the diagnostics diskette and insert the work diskette into the FDD. The contents of the floppy diskette maybe erased. The Floppy Disk Test includes three subtests of the: 1.
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3 Tests and Diagnostics 3.10 FDD Test [CONFIDENTIAL] 3-14 Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance Manual...
3.11 CD-ROM Test 3 Tests and Diagnostics 3.10 CD-ROM Test The CD-ROM test allows a user to aurally confirm the CD-ROM functions. NOTE: A CD disc (including data file) must be inserted into the CD-ROM drive before this test starts. The CD-ROM test includes two subtests of the: 1.
3. Tests and Diagnostics 3.12 Keyboard Test 3.11 Keyboard Test The keyboard test checks the all keys function. NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test. Before keyboard test starts, the keyboard matrix code should be chosen as below display: 1.
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3.12 Keyboard Test 3. Tests and Diagnostics [CONFIDENTIAL] Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance Manual 3-17...
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3. Tests and Diagnostics 3.12 Keyboard Test Pressing a key also reveals that key’s scan codes in the upper right hand corner of the screen. When the key is depressed, its make code is displayed. When the key is released, the break code is shown. [CONFIDENTIAL] 3-18 Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance...
3.13 Mouse (Pad) Test 3. Tests and Diagnostics 3.12 Mouse (Pad) Test The Mouse test allows the user to select and assign values to the following, using the Touch Pad or “Tab” key to move between selections: Mouse Speed (on a scale from slow to fast) Acceleration (Off, Low, Medium, High) Button Assignments (Left + Right / Right button, either Unassigned or Drag Lock) Swap Buttons (Left /Right)
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3. Tests and Diagnostics 3.13 Mouse (Pad) Test After checking T/Pad buttons and cursor’s function, use “Tab” key or use T/Pad cursor to click the “OK” column will end this test. It will indicate whether the subtests pass or fail after three questions. NOTE: The above figure has three compartments although the Touch Pad installed may only have two buttons.
3.14 LCD Pixels Mode Test 3. Tests and Diagnostics 3.13 LCD Pixels Mode Test This LCD pixels mode test checks whether video display is fine. This test includes two modes of the test: 1. Text Mode - including 40*25 (16 colors) and 80*25 (2/16colors). 2.
3. Tests and Diagnostics 3.15 Lid Switch Test 3.14 Lid Switch Test The lid switch test checks the lid function of the unit. When LCD cover closed, the lid should enable to turn off the display. NOTE: Remember to tune up the volume as “Maximum” before this test starts. Follow below steps to run this test: 1.
3.15 HDD R/W Test The HDD R/W test allows the user to test aurally HDD read/write function. For data security concern, it is necessary to input password - “TOSHIBA” before HDD write test starts. The HDD test includes three subtests of the: 1.
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3. Tests and Diagnostics 3.16 HDD R/W Test NOTE: Press “Ctrl + Break” keys can terminate the current subtest. The screen should display as previous picture, indicating whether the subtest is passed or failed when finished. NOTE: The AC adaptor should be connected to successfully run this test. [CONFIDENTIAL] 3-24 Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance...
3.17 LAN Test 3. Tests and Diagnostics 3.16 LAN Test The LAN test checks the LAN full-duplex environment. NOTE: LAN loopback needs to plug in before test begins. And LAN information will show on the test screen: IO Base – Port: 3000H IRQ –...
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3. Tests and Diagnostics 3.17 LAN Test The screen should display as below, indicating whether the subtests pass or fail when finished. [CONFIDENTIAL] 3-26 Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance Manual...
3.18 RTC Test 3. Tests and Diagnostics 3.17 RTC Test Checks the computer’s RTC (Real Time Clock) and calendar functions by comparing the DOS and CMOS values. The test runs automatically. The screen should display as below, indicating whether the test is passed or failed when finished. [CONFIDENTIAL] Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance Manual 3-27...
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[CONFIDENTIAL] 3-28 Satellite M40X/M45X/Satellite Pro M40X/EQUIUM M40X Series Maintenance Manual...
4 Replacement Procedures General This chapter explains how to disassemble the computer and replace Field Replaceable Units (FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart below is a guide to which FRUs need to be removed in order to remove others. Always start by removing the battery pack, next, optional items such as the optional PC Card, then follow the chart downward removing only those FRUs necessary to reach the one you think is causing the computer to operate improperly.
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4 Replacement Procedures The example below shows FRUs to be removed before the Direct Play button board can be removed and repaired or replaced. The Direct Play button board is overlapped by the top cover which must be removed before the Direct Play button board can be reached. The removable HDD, keyboard, wireless LAN, ODD, modem, and display assembly in turn overlap the top cover.
DANGER: Always use the lithium ion battery pack or backup battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
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4 Replacement Procedures Before You Begin Look over the procedures in this section before you begin disassembling the computer. Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by removing the AC adaptor and the battery pack as instructed in section 4.2. Do not disassemble the computer unless it is operating abnormally.
4 Replacement Procedures Disassembly Procedures The computer has two basic types of cable connectors: Pressure Plate Connectors Standard Pin Connectors To disconnect a Pressure Plate connector, lift up the tabs on either side of the connector’s plastic pressure plate and slide the cable out of the connector. To connect the cable to a Pressure Plate connector, make sure the pressure plate is fully lifted and slide the cable into the connector.
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4 Replacement Procedures Tools and Equipment The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the safety of those around you. Proper use of these devices will increase the success rate of your repairs and lower the cost for damaged or destroyed parts. The following equipment is necessary to disassemble and reassemble the computer: One M2 Phillips screwdriver to remove and replace screws.
Unlock the battery double lock and slide the battery bay latch to release the battery pack. Then you can remove it from the bay. Figure 4-1 Removing the battery pack NOTE: For environmental reasons, do not throw away a spent battery pack. Please return spent battery packs to Toshiba. [CONFIDENTIAL] Satellite M40X Series Maintenance Manual...
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WARNING: The battery is a lithium ion battery and can explode if not properly replaced, used, handled or disposed of. Use only batteries recommended by Toshiba as replacements. Slide the battery pack into the battery bay. The battery bay latch will click automatically.
4 Replacement Procedures PC Card Removing a PC Card To remove a PC Card, follow the steps below. 1. Push the PC Card’s eject button. The button pops out when you release it. 2. Push the eject button again to pop the PC Card out slightly. 3.
4 Replacement Procedures Installing the PC Card To install the PC Card, follow the steps below and refer to the figures in the preceding section. Make sure the eject button does not stick out. Insert the PC Card and press gently to ensure a firm connection. Figure 4-3 Installing the PC card [CONFIDENTIAL]...
4 Replacement Procedures CAUTION: When handling the HDD, do not press the top surface as shown by the arrow. Hold it by the sides. Figure 4-4 Removing the HDD Module Follow the steps below to remove HDD module: Turn the computer upside down Remove a black M2.5x5 screw to release the HDD door.
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4 Replacement Procedures Installing the HDD To install the HDD, follow the steps below and refer to the figures in the preceding section. Seat the HDD in the HDD case and bracket, and secure it with two M3×3 black screws. Insert the HDD unit into the HDD slot.
4 Replacement Procedures Optical Drive Module Removing the Optical Drive Module To remove the optical drive module, you need to remove the keyboard first. Follow the steps below: Turn the computer upside down. Remove the screw M2.5x5 securing the optical drive module. Use your hand to push the module and then you can slide the module from the bay.
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4 Replacement Procedures Installing the Optical Drive Module To install a device in the optical drive module bay, follow the steps below and refer to the figure in the preceding section. 1. Slide the device into the optical drive module bay. 2.
4 Replacement Procedures Optical Drive This computer may be fitted with a: CD-RW/DVD-ROM device DVD dual device DVD Super Multi device Disassembling the Optical Drive To disassemble the optical drive, first remove the drive from its module bay, then follow the steps below.
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4 Replacement Procedures Reassembling the Optical Drive To reassemble an optical drive, follow the steps below and refer to the figure in the preceding section. 1. Position the optical drive bracket plate to the rear panel of optical drive. 2. Secure the optical drive bracket plate with two black M2×3 screws. 3.
4 Replacement Procedures Keyboard Removing the Keyboard Follow the steps below to remove the keyboard: 1. Open the display panel. 2. Insert a thin tool into the gap between the strip cover and keyboard to lever the strip cover up and then release the strip cover.
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4 Replacement Procedures Figure 4-9 Removing the keyboard 4. Disconnect the keyboard cable and remove the keyboard. Figure 4-10 Disconnecting the keyboard cable [CONFIDENTIAL] 4-18 Satellite M40X Series Maintenance Manual...
4 Replacement Procedures Installing the Keyboard To install the keyboard, follow the steps below and refer to the figures in the preceding section. 1. Connect the keyboard cable to the system board. 2. Set the keyboard in place and secure it with two M2 x 2 black screws. 3.
4 Replacement Procedures Wireless LAN Unit Removing the Wireless LAN Unit To remove wireless LAN unit, you must remove strip cover and keyboard first, then follow the steps below to remove wireless LAN unit. Remove the embedded screw securing the wireless LAN door, and then remove the wireless LAN door.
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4 Replacement Procedures Figure 4-12 Removing the wireless LAN unit CAUTION: Do not touch the connectors on the wireless LAN unit or on the computer. Debris on the connectors may cause malfunction. Installing the Wireless LAN Unit To install the wireless LAN unit, follow the steps below and refer to the figures in the preceding section.
4 Replacement Procedures Expansion Memory Removing the Expansion Memory To remove the memory module, make sure the computer is in boot mode then: Be sure the power is off and all cables are disconnected from the computer. Turn the computer upside down and remove the battery and loosen the safety screw securing the memory module socket cover.
4 Replacement Procedures Installing the Expansion Memory CAUTION: Do not touch the connectors on the expansion memory or on the computer. Debris on the connectors may cause memory access problems. Follow these steps to install a memory module: Set the computer to boot mode and turn off the power. a.
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4 Replacement Procedures Fit the module's connectors into the computer's connectors at about a 45 degree angle and press the module carefully to ensure a firm connection. Push the module down so it lies flat. Latches on either side will click into place to secure the module.
4 Replacement Procedures 4.10 Modem Removing the Modem To remove the installed modem, first remove the strip cover and keyboard, then follow the steps below: 1. Loosen the safety screw to release the modem cover. 2. Remove two M2.5x5 screws securing the modem module. 3.
4 Replacement Procedures Installing the Modem To install a modem, follow the steps below and refer to the figures in the preceding section. 1. Connect the modem cable to the modem module. 2. Fit the modem onto its connector and secure it with two black M2.5x5 screws. 3.
4 Replacement Procedures 4.11 Display Assembly Removing the Display Assembly To remove the display assembly, first remove the keyboard and wireless LAN, then follow the steps below: 1. Remove the strip cover and then remove the two black screws M2x2 securing the keyboard. 2.
4 Replacement Procedures 3. Disconnect the LCD power cable from the top chassis. Figure 4-18 Disconnecting the LCD cable 4. Remove two M2.5x8 screws securing LCD from the back side. 5. Remove two M2.5x8 screws securing LCD to the top cover. Figure 4-19 Removing the display assembly [CONFIDENTIAL]...
4 Replacement Procedures Installing the Display Assembly To install the display assembly, follow the steps below and refer to the figures in the preceding section. Seat the display assembly taking care not to crush to the LCD display cable, the LCD power cable, or wireless LAN antenna.
4 Replacement Procedures 4.12 Top Cover Removing the Cover To remove the top cover, first remove the battery pack, display assembly, optical drive module, HDD, and memory module and wireless LAN as described in the preceding sections, then follow the steps below: 1.
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4 Replacement Procedures Figure 4-21 Removing the top cover-2 5. Turn the computer upright to lift off the top cover. [CONFIDENTIAL] Satellite M40X Series Maintenance Manual 4-31...
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4 Replacement Procedures Installing the Top Cover To install the top cover, follow the steps below and refer to the figures in the preceding section. Seat the top cover and secure the upper FFC cable and Touch pad FFC cable to the computer’s top chassis.
4 Replacement Procedures 4.13 Touch Pad Removing the Cover To remove the Touch Pad, first remove the top cover, then follow the steps below: 1. Disconnect the Touch Pad FFC cable from the Touch Pad. 2. Remove one M2.5x3 screw securing the Track Pad Bracket. Slide it and Lift out the Track Pad Bracket.
4 Replacement Procedures Installing the Touch Pad To install the Touch Pad, follow the steps below and refer to the figures in the preceding section: 1. With the top cover upside down, place the Touch Pad, the Track Pad Bracket, and LED PCB board in position.
4 Replacement Procedures 4.14 Speakers Removing the Speakers To remove the speakers, first remove the top cover, then follow the steps below: 1. Tear off the stickers securing the cables to the fixed places. 2. Remove the two M2.5x5 screws and then disconnect the speaker cable from the speakers. Figure 4-23 Removing the speakers 3.
4 Replacement Procedures 4.15 System Board Removing the System Board To remove the system board, first remove the LCD assembly, top cover and HDD, then follow the steps below: 1. Remove the thermal plate and audio FCC cable. 2. Remove four thermal screws to release thermal module. 3.
4 Replacement Procedures Installing the System Board To install the system board, follow the steps below and refer to the figures in the preceding section. 1. Seat the system board in the chassis. 2. Connect the thermal cable. 3. Replace the thermal module and secure it with four thermal screws. 4.
4 Replacement Procedures 4.16 Fan & CPU Removing the Fan & CPU To remove the Fan, Heat Sink, and CPU, you must first remove the panel, keyboard, top cover and bottom chassis to reveal the system board, then follow the steps below: Remove three screws from the VGA plate (Two security screws M2*4.2+4 and one M2.5*4F).
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4 Replacement Procedures Figure 4-26 Removing the fan module Turn the cam on the CPU socket with a flat-blade screwdriver so that the notch on the cam is aligned with the open side of the CPU socket to unlock the CPU. Gently lift out the CPU.
4 Replacement Procedures Installing the CPU To install the CPU, follow the steps below and refer to the figures in the preceding section. CAUTION: If you remove the heat sink, you should use the CPU grease tool to remove the grease on the CPU and heat sink. Reapply fresh grease before installing the heat sink. Make sure that the notch on the cam is aligned with the open position.
4 Replacement Procedures 4.17 Display Mask Removing the Display Mask To remove the display mask, first remove the display assembly as described earlier, then follow the steps below: Remove the mask seals to expose two lower inner corner screws securing the display mask. Remove two M2.5×5 black screws from the corners that were previously covered by the mask seals.
4 Replacement Procedures Installing the Display Mask To install the display mask, follow the steps below and refer to the figures in the preceding section. Seat the display mask and secure the snaps on each side. Secure the display mask with two M2.5x5 screws at the bottom inner corner. Cover the secured screws with mask seals.
4 Replacement Procedures 4.18 LCD Module Removing the LCD Module To remove the LCD module, first remove the display assembly and display mask, then follow the steps below. Remove two M2x3 black screws securing the LCD cable and FL inverter board. Disconnect the LCD cable from the FL inverter board.
4 Replacement Procedures Remove six M2x3 screws securing LCD module bracket to LCD module. Remove LCD cable. M2X3 M2.5X5 M2X3 LCD cable FL inverter board M2X3 Figure 4-30 Removing the LCD module-2 Remove the LCD module. NOTE: If the LCD module malfunctions, remove the LCD cable and LCD bracket. Then replace the whole LCD module unit.
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4 Replacement Procedures Installing the LCD Module To install the LCD module, follow the steps below and refer to the figures in the preceding section. 1. Set the LCD module in the display assembly. 2. Connect the FL cable and the HV cable to the FL inverter board. 3.
4 Replacement Procedures 4.19 FL Inverter Board Removing the FL Inverter Board To remove the FL inverter board, first remove the battery pack, the display assembly, display mask, and LCD module, then follow the steps below. Remove one M2x3 black screw securing the FL invert board to the LCD display assembly. Figure 4-31 Removing the FL inverter board Installing the FL Inverter Board...
Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Therefore, please observe the following precautions when handling it: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained.
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3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface.
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5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge.
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7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9.
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10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. Satellite M40X Series Maintenance Manual...
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[CONFIDENTIAL] Satellite M40X Series Maintenance Manual...
Table B-1 System board ICs (top and bottom) Mark Number Name Intel ALVISO BGA-1257 MCH R0.7 Intel ICH6-M BGA-609 CLK GEN ICS954226AG TSSOP-56 KB/EC KB910Q I/O Controller (LPC47N217-JN) Cardbus & 5-in-1 Card Reader TI PCI7411 LAN controller RTL8100C AC97 CODEC ALC250-VD BIOS ROM FIR TFDU6102-TR3 VGA ATI M22P/M24P/M24-C...
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Table B-2 System board connectors (top and bottom) Number Name Parallel Connector CRT Connector TV-OUT Connector RJ11/RJ45 Connector JP5, JP23 USB Connector LVDS Connector FAN Connector HDD Connector JP11 MINI PCI JP13 ODD Connector JP14 CARDBUS Socket JP15 5-IN-1 Cardreader Connector JP16 MDC Connector JP17...
C.10 Table C-9-1 JP7 Fan I/F pin assignments (3-pin) Pin No. Signal name Pin No. Signal Name FAN1_VOUT FAN-SPEED1 C.11 PJP1 Table C-10 AC Adaptor Connector pin assignments (6-pin) Pin No. Signal name Pin No. Signal Name DC_IN_S1 C.12 Table C-11 S-Video Connector pin assignments (6-pin) Pin No.
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C.14 Table C-13 Double USB Connector pin assignments (12-pin) Pin No. Signal name Pin No. Signal Name +USB_VCCB USB20P2- USB20P2+ +USB_VCCA USB20P3- USB20P3+ C.15 JP23 Table C-14 Single USB Connector pin assignments (4-pin) Pin No. Signal name Pin No. Signal Name +USB_VCCC USB20P4- USB20P4+...
Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp [CONFIDENTIAL] Satellite M40X Series Maintenance Manual...
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Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] Satellite M40X Series Maintenance Manual...
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Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl(L) Alt (L) Space ALT (R) Ctrl(R) Home PgUp PgDn [CONFIDENTIAL] Satellite M40X Series Maintenance Manual...
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Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Keytop Note Make Break Make Break PrintSc Pause — — — — Notes: 1. * Scan codes differ by mode. 2. * Scan codes differ by overlay function. 3.
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Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Make Break Make Break E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 E0 AA E0 53 E0 D3 E0 2A E0 F0...
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Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Make Break Make Break E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12...
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Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common E0 F0 Ctrl E0 7C Shift...
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Table D-7 No.126 key scan code Key top Shift Code set 1 Code set 2 Make Make Pause Common Ctrl *: This key generates only make codes. [CONFIDENTIAL] Satellite M40X Series Maintenance Manual...
Appendix E Appendix E Key Layout United States (US) Keyboard Figure E-1 US keyboard United Kingdom (UK) Keyboard Figure E-2 UK keyboard [CONFIDENTIAL] Satellite M40X Series Maintenance Manual...
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Spanish (SP) Keyboard Figure E-3 SP keyboard Japanese (JA) Keyboard Figure E-4 JA keyboard [CONFIDENTIAL] Satellite M40X Series Maintenance Manual...
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Korean (KO) Keyboard Figure E-5 KO keyboard E.6 Canada France (CF) Keyboard Figure E-6 CF keyboard [CONFIDENTIAL] Satellite M40X Series Maintenance Manual...
Appendix F Series Screw Torque List Table F-1 Series Screw Torque List SCREW SCREW P/N SCREW SPEC Q'ty LOCATION TORQUE THERMAL PLATE TO M2.5*3 (? ? ) MMCK25030N0 2.0~2.5kgfcm THERMAL MODULE NB SUPPORT M2.5*3 (? ? ) MMCK25030N0 2.0~2.5kgfc m PLATE TO MB TP TO TP M2.5*3 (? ? )
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SCREW SCREW P/N SCREW SPEC Q'ty LOCATION TORQUE TO LOG UP SADDLE(L) TO MMCK25050Z0 M2.5*5 2.5~3.0kgfcm UP SHIELD LOW TO LOG UP TP LED PCB TO MMCK25050Z0 M2.5*5 2.5~3.0kgfcm LOG UP HINGE TO MMCK25050Z0 M2.5*5 2.5~3.0kgfcm SADDLE(R/L) POWER PCB TO MMCK25050Z0 M2.5*5 2.5~3.0kgfcm...
Appendix G Appendix G Reliability The following table shows MTBF (Mean Time Between Failures) for each component. Table G-1 MTBF Component Time (hours) 50,000 Keyboard 40,000 300,000 Removable FDD 30,000 Optical (DVD/CD) drive 60,000 AC adaptor 60,000 [CONFIDENTIAL] Satellite M40X Series Maintenance Manual...
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[CONFIDENTIAL] Satellite M40X Series Maintenance Manual...