Agent Design Issues - HP Xw460c - ProLiant - Blade Workstation User Manual
Remote graphics software 4.2.0 user guide
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- User manual (196 pages) ,
- Setup and installation manual (101 pages) ,
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monitorEvents(EVENT_SERVER, EVENT_SRC, seconds);
... cleanup agent here or send alerts ...
... may wish to return status from monitorEvents ...
}
NOTE: The parameter EVENT_SRC above defines the name of an event generator
here, not necessarily the Windows Event Log name HPRemote as suggested by
external documentation. Supported event source names include:
RGS Event Source Name
(LPCTSTR)
"rgsender"
More information and examples for Event Log readers is available at:
http://msdn.microsoft.com/library
Search on the topic OpenEventLog for a function description and additional
examples.
Agent Design Issues
Windows Application Agents for RGS remote session require careful design to
maximize their effectiveness. Issues and tradeoffs can minimize data loss and
determine when a last resort shutdown of a disconnected Windows session is
required.
The following list introduces topics of interest to consider when designing application
control agents for your environment. The topics are not exhaustive. Use them as a
starting point for a more complete design that meets your business requirements. In
general, remote administration of an arbitrary application environment will require
some pioneering work.
Desktop Session Logout
Issues - In some circumstances, loss of a primary user connection should
trigger a full shutdown of all applications and force a logout of the Desktop
Session (perhaps after a specific time allowance for reconnection has
expired). This action would drop all connections to the remote session.
Benefits - Implementing a full session shutdown / logout ensures that all
connection activity ceases immediately and applications are prevented from
further unattended actions. Shutdown of a remote session frees the
workstation for connection by other users. This approach is the most absolute
and secure solution for session management. Agent relies upon Windows
logout routines to terminate environment - simple in design and result.
Concerns - Forcing a shutdown / logout can result in data loss for any open
applications on the Desktop Session. Forcing session logouts can result in
application alert prompts requiring user interaction to save altered data.
These prompts can delay or halt an interactive logout. Session termination
Using Remote Graphics Software
Description
Events generated by the RGS
Sender service
101
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Troubleshooting
