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IBM 9228 - IntelliStation Z - Pro Installation Manual
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IBM 9228 - IntelliStation Z - Pro Installation Manual

IBM 9228 - IntelliStation Z - Pro Installation Manual

Installation guide
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Download this manual See also: Service Manual, User Manual
IntelliStation Z Pro
Type 9228

Installation Guide

Welcome. . .
Thank you for buying an IBM
IntelliStation Z Pro computer.
This
Installation Guide
information for setting up,
installing options, and configuring
your computer.
This document also contains
information for every day use,
and solving problems.
You can find the most current
information about your
computer on the IBM Web site at:
http://www.ibm.com/support/
contains
System is ready to use.
Register the computer:
Go to http://www.ibm.com/support/mysupport/
Install options and applications
Set up the computer
Start the computer
No
Did the computer
start correctly?
Yes
Do you plan
No
to use Windows XP or
Red Hat Linux ?
Yes
Complete the setup
program
Go to the Computer Support
flow chart on the reverse
side of this page
Install another
operating system

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Summary of Contents for IBM 9228 - IntelliStation Z - Pro

  • Page 1: Installation Guide

    Do you plan Install another to use Windows XP or operating system information about your Red Hat Linux ? computer on the IBM Web site at: http://www.ibm.com/support/ Complete the setup program System is ready to use. Register the computer: Go to http://www.ibm.com/support/mysupport/...
  • Page 2 You can view the compatibility matrix http://www.ibm.com/servers/eserver/ serverproven/compat/us/iserver.html/ View information about IBM Support Line at http://www.ibm.com/services/sl/products/ Is the or view support telephone numbers at computer working http://www.ibm.com/planetwide/...
  • Page 3 IBM IntelliStation Z Pro Type 9228 Installation Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 51, and the Warranty and Support Information documentation on the IBM IntelliStation Documentation CD. First Edition (August 2006) © Copyright International Business Machines Corporation 2006. All rights reserved.

  • Page 5: Table Of Contents

    Recording important numbers ....19 Creating an emergency recovery-repair diskette in Windows ..19 Creating an IBM Enhanced Diagnostics diskette or CD in Windows ..20 Chapter 5.
  • Page 6 Japanese Voluntary Control Council for Interference (VCCI) statement . . . 56 Index ......57 IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 7: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2006...
  • Page 8 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. IBM IntelliStation Z Pro Type 9228: Installation Guide...
  • Page 9 Statement 2: CAUTION: ® When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 10 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. viii IBM IntelliStation Z Pro Type 9228: Installation Guide...
  • Page 11 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 12 The battery is a lithium ion battery. To avoid possible explosion, do not burn the battery. Exchange it only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for collection of this battery. For information, call 1-800-426-4333.

  • Page 13: Chapter 1. Introduction

    For firmware updates, click Downloads and drivers. For documentation updates, under Search technical support, type 9228 and click Search. Note: Changes are made periodically to the IBM Web site. Procedures for locating firmware and documentation might vary slightly from what is described in this document.
  • Page 14 Before installing any operating system, make sure that you obtain the latest updates. Contact the operating-system manufacturer or, if applicable, check the manufacturer’s Web site to obtain the updates. Additional information about operating systems is posted periodically at http://www.ibm.com/support/. IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 15: The Intellistation Documentation Cd

    The IntelliStation Documentation CD The IBM IntelliStation Documentation CD contains documentation for the computer in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly. Hardware and software requirements The IBM IntelliStation Documentation CD requires the following minimum hardware and software: ®...

  • Page 16: Related Documentation

    Problem Determination and Service Guide This document is in PDF on the IBM IntelliStation Documentation CD and at http://www.ibm.com/support/. This document contains information to help you solve problems yourself, and it contains information for service technicians.

  • Page 17: Notices And Statements In This Document

    IBM IntelliStation Documentation CD This CD contains all of the IBM IntelliStation Z Pro Type 9228 documents in Portable Document Format (PDF). The computer might have features that are not described in the documentation that you received with the computer.

  • Page 18: Inventory Checklist

    Take an inventory of items as you unpack them to make sure that you have all of the components. If any items are missing or damaged, contact your place of purchase. The following items come with the IBM IntelliStation Z Pro Type 9228 computer:...

  • Page 19: Air Circulation

    whenever possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the brightness and contrast controls on the monitor as the lighting changes throughout the day.

  • Page 20: Features And Specifications

    Weight: 18.1 kg (40 lb) to 21.8 kg (48 lb) SDRAM and two dual DVI-I connectors depending upon configuration v One 815-watt power supply Cooling: v Six to eight speed-controlled fans and one power-supply fan IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 21: Controls, Leds, And Connectors

    Controls, LEDs, and connectors This section identifies the controls, LEDs, and front connectors on the IntelliStation Z Pro Type 9228 computer. See “Cabling the computer” on page 11 for an illustration of the connectors on the rear of the computer. Power-on LED Power-control button Hard disk drive activity LED...
  • Page 22 Optional diskette-eject button Press this button to release a diskette from the diskette drive. Optional diskette drive activity LED When this LED is lit, it indicates that the diskette drive is in use. IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 23: Chapter 2. Cabling And Starting The Computer

    See the User’s Guide on the IBM IntelliStation Documentation CD and the documentation that comes with the monitor for additional information.

  • Page 24: Running The Operating-System Setup Program

    Some operating systems require an orderly shutdown before you turn off the computer. See the operating-system documentation for information about shutting down the operating system. IBM IntelliStation Z Pro Type 9228: Installation Guide...
  • Page 25 Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 26 IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 27: Chapter 3. Configuring The Computer

    To view the license agreement in Windows XP, complete the following steps: 1. From the Windows XP desktop, click Start → All Programs → Access IBM. 2. Select IBM License Agreement. For Red Hat Linux, when you start the computer, the License Agreement window opens.

  • Page 28: Starting The Configuration/Setup Utility Program

    See the User’s Guide on the IBM IntelliStation Documentation CD for detailed instructions for using the configuration programs. The following sections provide the instructions for starting the utility programs. Starting the Configuration/Setup Utility program Configuration/Setup is a menu-driven utility that is part of the BIOS code in the computer.

  • Page 29: Configuring The Broadcom Netxtreme Gigabit Ethernet Controller

    For device drivers and information about configuring the Gigabit Ethernet controller, see http://www.ibm.com/support/. LSI Logic Configuration Utility program Use the LSI Logic Configuration Utility program to configure and manage redundant array of independent disks (RAID) arrays.

  • Page 30: Using The Lsi Logic Configuration Utility Program

    If you select Raid Properties, SAS Topology, or Advanced Adapter Properties additional screens are displayed. See the User’s Guide on the IBM IntelliStation Documentation CD for more information about the LSI Logic Configuration Utility program. IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 31: Chapter 4. Completing The Installation

    Product Recovery program will be lost. If the hard disk drive on which the Product Recovery program is stored becomes damaged or if you replace the hard disk drive, contact IBM to order the IBM Product Recovery CD to recover the preinstalled operating system, application programs, and device drivers.

  • Page 32: Creating An Ibm Enhanced Diagnostics Diskette Or Cd In Windows

    Floppy Disk). The IBM Enhanced Diagnostics diskette is a self-starting diagnostic diskette that is used to test hardware components on the computer. You can create only an IBM Enhanced Diagnostics diskette from the Product Recovery program. You can create an IBM Enhanced Diagnostics diskette from the Product Recovery program or a CD from the World Wide Web.
  • Page 33 To download the latest CD image, of the IBM Enhanced Diagnostics from the Web and create a startable IBM Enhanced Diagnostics CD, complete the following steps: 1. Go to http://www.ibm.com. 2. Click Support & downloads. 3. Click Search technical support.
  • Page 34 IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 35: Chapter 5. Solving Problems

    If you cannot locate and correct the problem using the information in this section, see Appendix A, “Getting help and technical assistance,” on page 49 and the Problem Determination and Service Guide on the IBM IntelliStation Documentation Diagnostic tools overview...

  • Page 36: Power-On Self-Test (Post)

    The following table provides an abbreviated list of the POST error codes that might appear during startup. See the Problem Determination and Service Guide on the IBM IntelliStation Documentation CD for more information about the POST error codes. IBM IntelliStation Z Pro Type 9228: Installation Guide...
  • Page 37 Table 2. POST error codes v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 38 2. Reseat the battery. 3. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Battery b. (Trained service technician only) System board IBM IntelliStation Z Pro Type 9228: Installation Guide...
  • Page 39 If the system board has the Problem Determination and Service Guide on been replaced, the system serial number will the IBM IntelliStation Documentation CD. be invalid and must be reset. 3. (Trained service technician only) Replace the system board.
  • Page 40 2. If the DIMM was disabled by the user, run the Configuration/Setup Utility program and enable the DIMM. 3. Reseat the DIMM. 4. Replace the DIMM. IBM IntelliStation Z Pro Type 9228: Installation Guide...
  • Page 41 Table 2. POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 42 3. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Hard disk drive b. Hard disk drive cable c. (Trained service technician only) System board IBM IntelliStation Z Pro Type 9228: Installation Guide...
  • Page 43 Table 2. POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 44 (Trained service technician only) System board 2462 A video memory configuration error 1. Run the Configuration/Setup Utility program and occurred. load the default settings. 2. Reseat the video adapter. 3. Replace the video adapter. IBM IntelliStation Z Pro Type 9228: Installation Guide...
  • Page 45 A processor machine check error occurred. 1. Update the system BIOS code. For information about updating the BIOS code, see the Problem Determination and Service Guide on the IBM IntelliStation Documentation CD. 2. (Trained service technician only) Reseat the microprocessor.
  • Page 46 3. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Failing adapter b. (Trained service technician only) System board IBM IntelliStation Z Pro Type 9228: Installation Guide...
  • Page 47 Table 2. POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the part listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 48 00181000 General PCI error. 1. Replace the following components one at a time, in the order shown, restarting the computer each time: a. The adapter b. (Trained service technician only) System board IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 49: Troubleshooting Tables

    If you cannot find the problem in these tables, see “Running the diagnostic programs” and “ Viewing the test log” in the Problem Determination and Service Guide on the IBM IntelliStation Documentation CD for information about testing the computer. Chapter 5. Solving problems...

  • Page 50: Cd Or Dvd Drive Problems

    3. Reseat the CD or DVD drive cable. 4. Replace the following components one at a time, in the order shown, restarting the computer each time: a. CD or DVD drive b. CD or DVD drive cable IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 51: Diskette Drive Problems

    Diskette drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 52: General Problems

    See the Problem Determination and Service Guide on a similar problem has occurred. the IBM IntelliStation Documentation CD for the parts listing. Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

  • Page 53: Intermittent Problems

    Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU) v If an action step is preceded by “(Trained service technician only),”...

  • Page 54: Memory Problems

    The computer emits a continuous beep during the POST, 1. (Trained service technician only) Reseat the indicating that the startup (boot) microprocessor is not microprocessor. working correctly. 2. (Trained service technician only) Replace the microprocessor. IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 55: Monitor Or Video Problems

    Monitor or video problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 56 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Video adapter (if one is installed) b. (Trained service technician only) System board IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 57: Power Problems

    Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 58: Serial Port Problems

    2. If you received any error messages when using the software program, see the information that comes with the software for a description of the messages and suggested solutions to the problem. 3. Contact the place where you purchased the software. IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 59: Universal Serial Bus Port Problems

    Universal Serial Bus port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 60: System-Board Error Leds

    LED will be lit again. See “Diagnostics” in the Problem Determination and Service Guide on the IBM IntelliStation Documentation CD for additional information. Microprocessor 2 fan error LED...

  • Page 61: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional...

  • Page 62: Software Service And Support

    You can find service information for IBM systems and optional devices at http://www.ibm.com/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

  • Page 63: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 64: Trademarks

    When referring to processor storage, real and virtual storage, or channel volume, KB stands for approximately 1000 bytes, MB stands for approximately 1 000 000 bytes, and GB stands for approximately 1 000 000 000 bytes. IBM IntelliStation Z Pro Type 9228: Installation Guide...

  • Page 65: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 66: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.

  • Page 67: Electronic Emission Notices

    Consult an IBM authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 68: European Union Emc Directive Conformance Statement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22/European Standard EN 55022.

  • Page 69: Index

    Ethernet 17 controls and indicators 9 creating an emergency recovery diskette keyboard problems 41, 42 in Windows 19 an IBM Enhanced Diagnostics diskette 20 LEDs activity 9, 10 data rate, Ethernet controller 17 system board error 48 diagnostic license agreement 15...
  • Page 70 USB port 47 recovery repair diskette creating in Windows 19 running the operating system setup program 12 Safety information v serial port problems 46 size 8 software, problems 46 starting Configuration/Setup Utility program 16 IBM IntelliStation Z Pro Type 9228: Installation Guide...
  • Page 72 Part Number: 31R2182 Printed in USA (1P) P/N: 31R2182...

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