Chapter 1: Before you begin......................4 Check the graphics options on your computer......................4 Modes of connection................................4 Turn off the internal display..............................5 Chapter 2: Connect external displays.................... 6 Integrated graphics................................6 Chapter 3: Troubleshooting......................10 Chapter 4: Getting help and contacting Dell................. 11 Contents...
On computers with a Intel Iris X Graphics GPU, you can connect up to two external displays or one 8K display. For more information on the graphics card available on your computer, run Dell SupportAssist on your computer, or scan your hardware at www.dell.com/support.
Turn off the internal display There may be instances where you may want to turn off the computer's internal display to connect more external displays. You can turn off the display of your computer by using the Intel HD Graphics Command Center. To turn off the display: 1.
Connect external displays You can connect up to four external displays to the computer, with the use of a USB-C docking station. The number of displays supported depends on the following: ● If the internal display is enabled or disabled. ●...
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● Connect an external display using a direct USB-C or Thunderbolt cable: ● Connect an external display using a USB-C to Thunderbolt/HDMI/DisplayPort adapter: Connect external displays...
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● Connect up to two external displays using a USB-C docking station: ● Connect up to three external displays using a USB-C docking station: With the internal display turned off NOTE: Ensure that you turn off the computer's internal display before connecting the external displays. For more information, see Turn off the internal display.
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● Connect two external displays using direct USB-C or Thunderbolt cables: ● Connect up to four external displays: NOTE: ○ Up to three displays can be connected to the USB-C docking station, and the additional display can be connected to the right Thunderbolt 4 port with a USB-C or Thunderbolt cable.
Troubleshooting 8K displays flickering Question When I connect two 8K displays to both Thunderbolt ports on the left side or the right side of the computer, they flicker when run at a display rate of 60Hz. Cause This may be because of interlacing or switching as the Thunderbolt controller sent only part of the data. Workaround Connect each 8K display to a Thunderbolt port on either side of the computer, for example, one 8K display to a port on the left, and the other to a port on the right.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 3. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...