Page 1 Help Guide Multi Channel AV Receiver STR-AZ1000ES Use this Help Guide when you have any questions on how to use the receiver. This Help Guide mainly describes the procedures for using the remote control. You can also use the controls on the receiver if they have the same or similar names as those on the remote control.
Page 2 Connecting 5.1-channel speaker system with bi-amplifier connection Connecting 5.1-channel speaker system with front B speaker connection Speaker patterns and terminals to be connected Connecting Sony wireless rear speakers/subwoofer 3. Connecting a TV Notes on TV connection Connecting a TV compatible with the eARC or ARC function using an HDMI jack...
Page 3: Using Bluetooth Features
Connecting the unit to the network using the wireless LAN antenna (for wireless LAN connections only) 6. Preparing the unit Inserting batteries into the remote control Assembling the calibration mic stand Connecting the calibration microphone Turning on the unit Setting up the unit using the [Easy Setup] What you can do with Auto Calibration Before you perform Auto Calibration Auto Calibration operation...
Page 4 Connecting the unit to the network using the wireless LAN antenna (for wireless LAN connections only) Setting up a wireless LAN connection Setting up a Wireless Network Connection Using Sony | Music Center Playing music with the TIDAL App Playing Music from Other Streaming Services...
Page 5: Enjoying Sound Effects
Enjoying sound in two rooms (Main zone and Zone 3) using another amplifier Connecting another amplifier in Zone 3 Setting up Zone 3 (Zone3 Settings) Enjoying sound using another amplifier in Zone 3 Enjoying sound effects Enjoying 360 spatial sound (360 Spatial Sound Mapping) Using sound fields (Sound Field) Selecting a sound field (Sound Field) Selectable sound fields and their effects...
Page 6 Changing the name for each input (Name) Changing the assignment and display for the input jacks Switching between digital and analog audio (Input Mode) Using other digital audio input jacks (Input Assign) Speaker Settings Switching the speaker configuration (Speaker Configuration Selection) Checking saved speaker configuration information (Speaker Configuration Information) Performing Auto Calibration (Auto Calibration Settings) Calibrating the phase characteristics of the speakers (Automatic Phase Matching)
Page 7 Setting up a wired LAN connection Setting up a wireless LAN connection Checking the network connection status (Network Connection Status) Receiving information on newer software (Software Update Notification) Updating the software automatically (Auto Update Settings) Setting acceptance or rejection of information collection (Privacy Setting) Checking information for Chromecast built-in function (Chromecast built-in) Setting to use the unit by connecting to a Sonos device (Works with Sonos) HDMI Settings...
Page 8 Zone Settings Setting up Zone 2 (Zone2 Settings) Setting up Zone 3 (Zone3 Settings) Setting the volume control for Zone 3 (Zone3 Line Out) Bluetooth Settings Selecting the BLUETOOTH mode (Bluetooth Mode) Checking the BLUETOOTH device list (Device List) Setting the connection quality for listening to audio of a mobile device using this unit (Bluetooth Connection Quality) Setting the BLUETOOTH sound quality (Wireless Playback Quality) System Settings Selecting the language used on the menu of the unit displayed on the TV (Language)
Page 9: Troubleshooting
Troubleshooting If the unit does not work properly. Error messages [PROTECTOR] or [THERMAL] appears on the display panel. [ERROR] appears on the display panel. [Overload has been detected.] appears on the TV screen. List of messages after Auto Calibration measurements General The unit is turned off automatically.
Page 10 Volume level of Zone 2 speakers cannot be adjusted. There is no sound from a specific device. The Dolby Atmos-compatible sound played back on the TV is not output from the unit. The left and right sound is unbalanced or reversed. Dolby Digital or DTS multi-channel sound is not reproduced.
Page 11: Other Information
The sound of your BLUETOOTH device cannot be heard on the unit. Severe humming or noise. Cannot control the unit using a Sony | Music Center device. “BRAVIA” Sync (Control for HDMI) The Control for HDMI function does not work properly.
Page 12: Front Panel
Help Guide Multi Channel AV Receiver STR-AZ1000ES Front panel (power) Power indicator Green: The unit is turned on. Amber: The unit is in standby mode, and you have set one of the following: [Control for HDMI] or [Network/Bluetooth Standby] is set to [On].
Page 13 The indicator above the button lights up when the Pure Direct function is activated. MASTER VOLUME INPUT SELECTOR (USB) port Connect a USB device here. CALIBRATION MIC jack PHONES jack Connect headphones here. Related Topic Indicators on the display panel Turning on the unit Selecting the front speakers 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 14: Indicators On The Display Panel
Help Guide Multi Channel AV Receiver STR-AZ1000ES Indicators on the display panel D.C.A.C. Lights up when the measurement results of the D.C.A.C. IX (Digital Cinema Auto Calibration) function are applied. 360SSM Lights up when the 360 Spatial Sound Mapping function is activated.
Page 15 [eARC] lights up when eARC signals are input through the HDMI OUT A (TV) jack, and [ARC] for ARC signals. COAX Digital signals are input through the COAXIAL IN SA-CD/CD jack. Digital signals are input through the OPTICAL IN TV jack. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 16: Rear Panel
Help Guide Multi Channel AV Receiver STR-AZ1000ES Rear panel COAXIAL IN SA-CD/CD jack RS232C port (*1) Wireless LAN antenna HDMI IN/OUT jacks LAN port AC IN terminal Connect the supplied AC power cord (mains lead). SPEAKERS terminals S-CENTER OUT jack...
Page 17 Connecting a TV compatible with the eARC or ARC function using an HDMI jack Connecting a TV incompatible with the eARC and ARC functions using an HDMI jack Connecting a TV with jacks other than HDMI jacks 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 18: Remote Control
Help Guide Multi Channel AV Receiver STR-AZ1000ES Remote control Use the supplied remote control to operate this unit. (power) (MAIN, ZONE 2, ZONE 3) Turns the unit in the main zone, Zone 2 or Zone 3 on or sets it to standby mode.
Page 19 (volume) + buttons have tactile dots. Use the tactile dots as reference when operating the unit. Note The above explanations are intended to serve as examples. Depending on the model of your connected device, some functions explained in this section may not work with the supplied remote control. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 20 Not Operable Not Operable SETTINGS Operable Not Operable Not Operable TEST Operable Not Operable Not Operable AUTO CAL. Operable Not Operable Not Operable You can operate the menu on the TV screen in the main zone. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 21 When you connect the TV to the MONITOR OUT jack, the home menu of this unit is not displayed on the TV screen. To operate this unit using the menu on the TV screen, connect the TV to the HDMI OUT A (TV) or HDMI OUT B/ZONE 2 jacks. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 22 The unit does not play coded files such as DRM. The unit cannot recognize a file/folder depending on the name/metadata. Some USB devices may not work with this unit. The unit can recognize Mass Storage Class (MSC) devices. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 23 Dolby Atmos is decoded as Dolby Digital Plus or Dolby TrueHD if the speaker pattern is set to 2.0, 2.1, 3.0, 3.1, 4.0, 4.1, 5.0 or 5.1 and [Virtualizer] is set to [Off]. Available only when [SpeakerRelocation / PhantomSurroundBack] is set to [Type A] or [Type B]. This format is not output to wireless headphones. This format is not output to wireless speakers. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 24 Help Guide Multi Channel AV Receiver STR-AZ1000ES Video formats supported by the unit This unit supports the following video formats. 8K 60/50/30/25/24 Hz 4K 120/100/60/50/30/25/24 Hz 1080p 120/100/60/50/30/24 Hz 1080i 60/50 Hz 720p 60/50/30/24 Hz 576p 50 Hz 480p 60 Hz The details of the video formats are as follows.
Page 25 Format type Resolution Frame rate Color space Color depth RGB 4:4:4 Standard format 4096 x 2160p 24/23.98 Hz 8 bit YCbCr 4:4:4 Standard format 4096 x 2160p 24/23.98 Hz YCbCr 4:2:2 8/10/12 bit Standard format 3840 x 2160p 60/59.94/50 Hz YCbCr 4:2:0 8 bit RGB 4:4:4...
Page 26 In the case of the following signals, OPTIONS does not work. In addition, the on-screen display (OSD) is not displayed. Signal with a resolution of 4096 x 2160p 3D signals of the side-by-side or top-and-bottom split method VRR signals and compressed video signals 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 27 If you want to connect several digital devices, but cannot find an unused input In this case, reassign the input jacks. Related Topic About HDMI connections Using other digital audio input jacks (Input Assign) Setting HDMI signal formats (HDMI Signal Format) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 28: Hdmi Features
Multi Channel AV Receiver STR-AZ1000ES About HDMI connections High-Definition Multimedia Interface (HDMI) is an interface that transmits video and audio signals in digital format. Connecting Sony “BRAVIA” Sync-compatible devices using HDMI cables simplifies operations. HDMI features Digital audio signals transmitted by HDMI can be output from the speakers connected to the unit. This signal supports Dolby Digital, DTS, DSD, and Linear PCM.
Page 29 Help Guide Multi Channel AV Receiver STR-AZ1000ES Speaker installation example You can connect up to 7 speakers and 2 subwoofers to this unit. Place the speakers and subwoofers according to the speaker system of your preference. Hint As the subwoofer (SW) does not emit highly directional signals, you can place it wherever you want.
Page 30 Front height left speaker Produces vertical sound effects from Front height left channel. Front height right Produces vertical sound effects from Front height right channel. speaker Related Topic Speaker patterns and terminals to be connected 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 31 This unit allows you to connect Sony wireless rear speakers and a Sony subwoofer. When your Sony TV has the S-CENTER SPEAKER IN jack, you can output the center part of the unit sound from the TV speaker. By setting [SpeakerRelocation / PhantomSurroundBack] to [Type A] or [Type B] in the [Audio Settings] menu, you can enjoy a surround effect equivalent to up to 7.1.2 channels in terms of hearing.
Page 32 Front speakers: 30° Surround speakers: 100° - 120° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 5.1-channel speaker system 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 33 Surround speakers: 100° - 120° Speaker spacings: Same angle Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 7.1-channel speaker system using surround back speakers 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 34 Top middle speakers: 70° - 110° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 5.1.2-channel speaker system using top middle speakers 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 35 Surround speakers: 100° - 120° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 5.1.2-channel speaker system using front Dolby Atmos enabled speakers 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 36 Front speakers: 30° Surround speakers: 100-120° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 5.1-channel speaker system with Zone 3 connection 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 37 Front speakers: 30° Surround speakers: 100° - 120° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 5.1-channel speaker system with bi-amplifier connection 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 38 Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 5.1-channel speaker system with front B speaker connection Selecting the front speakers 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 39: How To Connect Speaker Cables
Be sure not remove too much of the speaker cable sleeves, so as to prevent the wires of the speaker cables from touching each other. Connect speaker cables properly with the polarities (+/–) matched between the unit and the speakers. Improper connection may result in fatal damage to the unit. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 40 If you have two subwoofers, you can connect them to both SUBWOOFER OUT jacks. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 41 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting 5.1-channel speaker system Connect each speaker to the SPEAKERS terminals on the rear of the unit. Before connecting cables, be sure to disconnect the AC power cord (mains lead). For details on how to connect speaker cables to the unit, see “How to connect speaker...
Page 43 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting 7.1-channel speaker system using surround back speakers Connect each speaker to the SPEAKERS terminals on the rear of the unit. Before connecting cables, be sure to disconnect the AC power cord (mains lead).
Page 45 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting 5.1.2-channel speaker system using top middle speakers Connect each speaker to the SPEAKERS terminals on the rear of the unit. Before connecting cables, be sure to disconnect the AC power cord (mains lead).
Page 47 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting 5.1.2-channel speaker system using front Dolby Atmos enabled speakers Connect each speaker to the SPEAKERS terminals on the rear of the unit. Before connecting cables, be sure to disconnect the AC power cord (mains lead).
Page 49 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting 5.1-channel speaker system with Zone 3 connection Connect each speaker to the SPEAKERS terminals on the rear of the unit. Before connecting cables, be sure to disconnect the AC power cord (mains lead).
Page 50 Installing 5.1-channel speaker system with Zone 3 connection Connecting 7.1-channel speaker system using surround back speakers Assigning the surround back speaker terminals (Surround Back Speaker Assign) Enjoying sound using speakers in Zone 3 Notes on connecting cables How to connect speaker cables 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 51 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting 5.1-channel speaker system with bi-amplifier connection You can enhance the sound quality of the front speakers by separately connecting the built-in amplifiers to tweeters and woofers in a bi- amplifier configuration. If you are not using surround back speakers or height/overhead speakers, you can connect the front speakers to the SPEAKERS SURROUND BACK/HEIGHT (FRONT B/BI-AMP/ZONE 3) terminals using a bi-amplifier connection.
Page 52 Speaker installation example Installing 5.1-channel speaker system with bi-amplifier connection Selecting the speaker pattern (Speaker Pattern) Assigning the surround back speaker terminals (Surround Back Speaker Assign) Notes on connecting cables How to connect speaker cables 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 53 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting 5.1-channel speaker system with front B speaker connection Connect each speaker to the SPEAKERS terminals on the rear of the unit. If you are not using surround back speakers or height/overhead speakers, you can connect additional front B speakers to the SPEAKERS SURROUND BACK/HEIGHT (FRONT B/BI-AMP/ZONE 3) terminals.
Page 54 Speaker installation example Installing 5.1-channel speaker system with front B speaker connection Selecting the speaker pattern (Speaker Pattern) Assigning the surround back speaker terminals (Surround Back Speaker Assign) Notes on connecting cables How to connect speaker cables 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 55 Help Guide Multi Channel AV Receiver STR-AZ1000ES Speaker patterns and terminals to be connected When you connect speakers to the unit, refer to the following table. You can use the following table to confirm the speaker patterns supported by the unit as well as the speaker terminals to which the speakers of each speaker pattern are to be connected.
Page 56 SPEAKERS terminals Front B SPEAKERS SPEAKERS SPEAKERS SPEAKERS speaker Speaker SUBWOOFER CENTER Zone 3 terminals terminals terminals SURROUND connection/Bi- pattern OUT jacks connection FRONT A CENTER SURROUND BACK/HEIGHT amplifier terminal (FRONT B/ BI- connection AMP/ZONE 3) Connected Connected Not connected Not connected Connected connected...
Page 57 SPEAKERS terminals Front B SPEAKERS SPEAKERS SPEAKERS SPEAKERS speaker Speaker SUBWOOFER CENTER Zone 3 terminals terminals terminals SURROUND connection/Bi- pattern OUT jacks connection FRONT A CENTER SURROUND BACK/HEIGHT amplifier terminal (FRONT B/ BI- connection AMP/ZONE 3) Connected Connected Not connected Connected connected connected...
Page 58 SPEAKERS terminals Front B SPEAKERS SPEAKERS SPEAKERS SPEAKERS speaker Speaker SUBWOOFER CENTER Zone 3 terminals terminals terminals SURROUND connection/Bi- pattern OUT jacks connection FRONT A CENTER SURROUND BACK/HEIGHT amplifier terminal (FRONT B/ BI- connection AMP/ZONE 3) Connected Connected Not connected Connected Connected connected...
Page 59 If you are connecting speakers to SPEAKERS SURROUND BACK/HEIGHT (FRONT B/ BI-AMP/ZONE 3) terminals for Zone 3, front B speaker or bi-amplifier connection, set [Manual Speaker Settings] - [Surround Back Speaker Assign] to [Zone3], [Front B] or [BI-AMP] in the [Speaker Settings] menu. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 60 When you connect the wireless rear speaker/subwoofer to the unit for the first time, follow the steps below. Once the Sony wireless rear speaker/subwoofer turns on, it will automatically connect to the unit. Select [Setup] - [Speaker Settings] from the home menu.
Page 62 When you connect a TV compatible with the eARC or ARC function, turn on the eARC or ARC function and connect the eARC/ARC- compatible HDMI input jack of your TV to HDMI OUT A (TV) jack of the unit. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 63 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting a TV compatible with the eARC or ARC function using an HDMI jack Connect a TV to the HDMI OUT A (TV) jack. You can listen to TV sound from the speakers connected to the unit simply by connecting one HDMI cable. The HDMI cable outputs audio/video signals to the TV and inputs audio signals from the TV at the same time.
Page 65 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting a TV incompatible with the eARC and ARC functions using an HDMI jack Connect a TV to the HDMI OUT A (TV) jack. When you connect the unit to a TV using the HDMI cable ( ), the unit can output audio and video signals to the TV.
Page 66 Connecting with an HDMI cable and an audio cable...
Page 67 Optical digital cable (not supplied) HDMI cable (not supplied) Audio cable (not supplied) Note Be sure to use a Premium High Speed HDMI Cable with Ethernet, which supports bandwidths up to 18 Gbps. For video signals that require a high bandwidth such as 8K, 4K/120p, etc., be sure to use an Ultra High Speed HDMI Cable that supports bandwidths up to 48 Gbps.
Page 68 Controlling HDMI devices (Control for HDMI) Enjoying content of a connected device without turning on the unit (Standby Through) Setting the HDMI audio signal output of connected devices (Audio Out) Setting HDMI signal formats (HDMI Signal Format) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 69 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting a TV with jacks other than HDMI jacks Connect a TV to the MONITOR OUT jack. In addition to connecting with the video cable ( ), it is necessary to connect with an optical digital cable ( ) or audio cable ( Be sure to disconnect the AC power cord (mains lead) before connecting cables.
Page 70 When connecting a TV to the unit via the AUDIO IN TV jacks of the unit, set the sound output jack of the TV to “Fixed” if it can be switched between “Fixed” or “Variable.” Related Topic Notes on TV connection About input/output of video signals Notes on connecting cables 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 71 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting a TV and a projector using an HDMI jack Connect a TV to the HDMI OUT A (TV) jack and connect a projector to the HDMI OUT B/ZONE 2 jack. Be sure to disconnect the AC power cord (mains lead) before connecting cables.
Page 72 Enjoying content of a connected device without turning on the unit (Standby Through) Setting the HDMI audio signal output of connected devices (Audio Out) Selecting the method to use the HDMI OUT B jack (HDMI OUT B Mode) Setting HDMI signal formats (HDMI Signal Format) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 73 If you want to play the signal via the optical digital audio cable or audio cable even if the TV is eARC-compatible or ARC-compatible, see “Setting TV audio output (when not using the eARC/ARC function).” 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 74 Set [Input Mode] according to how you connect the TV. For details on the setting, see “Switching between digital and analog audio (Input Mode).” Note Be sure to minimize the volume of the TV or activate the muting function of the TV. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 75 Hint Some Sony TVs have an S-CENTER SPEAKER IN jack. For details, see the operating instructions of your TV. If you connect your TV to the S-CENTER OUT jack of the unit, press HOME, select [Setup] – [Speaker Settings] – [TV/Screen Center Settings] – [TV Center Speaker Mode] and then set to [Use TV as Center].
Page 76 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting devices with HDMI jacks Before connecting cables, be sure to disconnect the AC power cord (mains lead). Connect to the HDMI jack compatible with the video signal of your device. HDMI cable (not supplied)
Page 77 “When the eARC/ARC-compatible HDMI input jack of your TV is incompatible with 8K video input.” Related Topic About input/output of video signals Notes on connecting cables About HDMI connections Changing the name for each input (Name) Connecting devices with jacks other than HDMI jacks 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 78 Connect the AV device to the HDMI input jack that supports 8K video format on the TV with an HDMI cable (not supplied). Enable the eARC/ARC function on the TV. The unit HDMI input jack that supports 8K video input HDMI cable (not supplied) Audio device 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 79 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting devices with jacks other than HDMI jacks Connect each device to the video jack and audio jack on the rear panel of the unit. Before connecting cables, be sure to disconnect the AC power cord (mains lead).
Page 80 When connecting devices with video cables and audio cables...
Page 81 Audio cable (not supplied) Video cable (not supplied) Coaxial digital cable (not supplied) To connect a turntable that only has a PHONO output jack, you need to connect a phono equalizer (not supplied) between the turntable and this unit. Note The analog video signals input from the VIDEO IN jacks are output from the MONITOR OUT jack only.
Page 82 You can rename each input so that the name can be displayed on the display panel of the unit. For details, see “Changing the name for each input (Name).” Related Topic About input/output of video signals Notes on connecting cables Using other digital audio input jacks (Input Assign) Changing the name for each input (Name) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 83: Connecting A Usb Device
Connect a USB device to the (USB) port. USB device Note iPhone/iPad/iPod touch playback via (USB) port is not possible. Related Topic Enjoying music stored on a USB device USB specifications and compatible USB devices Notes on USB devices 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 84: Connecting The Antenna (Aerial)
FM wire antenna (aerial) (supplied) Note Be sure to fully extend the FM wire antenna (aerial). After connecting the FM wire antenna (aerial), keep it as horizontal as possible. Related Topic Listening to FM radio 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 85 Some flat-type LAN cables are easily affected by noise. We recommend using a Category 7 cable. Related Topic Notes on connecting cables Setting up a wired LAN connection Assigning a name to the unit (Device Name Setting) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 86 When using a wireless connection, stand up both wireless LAN antennas for better performance. Server (computer, etc.) Router Modem Internet Note Audio playback on a server may occasionally be interrupted if you use a wireless connection. Related Topic Assigning a name to the unit (Device Name Setting) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 87: Inserting Batteries Into The Remote Control
If you do not intend to use the remote control for an extended period of time, remove the batteries to avoid possible damage from battery leakage and corrosion. When the unit no longer responds to the remote control, replace both of the batteries with new ones. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 88 Insert the mic stand pillar all the way into the mic stand bottom. Mic stand pillar Mic stand bottom Insert the mic stand top all the way into the mic stand pillar. Mic stand top Mic stand pillar 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 89 Fully insert the plug of the calibration microphone into the CALIBRATION MIC jack. If the calibration microphone is not firmly connected, it may not be possible to measure correctly. Install the calibration microphone horizontally so that L (left) and R (right) are at the same height. Related Topic Assembling the calibration mic stand 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 90: Turning On The Unit
Help Guide Multi Channel AV Receiver STR-AZ1000ES Turning on the unit Before connecting the AC power cord (mains lead), be sure to make connections with speakers and the other devices. Note Before connecting the AC power cord (mains lead), make sure that metallic wires of the speaker cables are not touching each other between the SPEAKERS terminals.
Page 91 You can also turn on the unit using (power) on the remote control. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 92 Help Guide Multi Channel AV Receiver STR-AZ1000ES Setting up the unit using the [Easy Setup] When you turn on the unit for the first time or after the unit is initialized, the Easy Setup screen appears on the TV screen.
Page 93 What you can do with Auto Calibration Before you perform Auto Calibration Connecting the calibration microphone Selecting the front speakers Auto Calibration operation Checking Auto Calibration results Setting up a wired LAN connection Setting up a wireless LAN connection 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 94 The D.C.A.C. IX (Digital Cinema Auto Calibration) is designed to achieve proper sound balance for your room. However, you can adjust the speaker levels manually according to your preference using [Test Tone] in [Manual Speaker Settings] under [Speaker Settings]. Related Topic Outputting a test tone from each speaker (Test Tone) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 95 Depending on the characteristics of the subwoofer you are using, the setup distance value may be different from the actual position. Related Topic Connecting the calibration microphone Selecting the speaker pattern (Speaker Pattern) Assigning the surround back speaker terminals (Surround Back Speaker Assign) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 96: Auto Calibration Operation
Press the input buttons on the remote control or turn the INPUT SELECTOR on the unit. Press HOME, AMP MENU, HDMI OUT or (muting) on the remote control. Press SPEAKERS on the unit. Change the volume level. Connect the headphones. Related Topic Connecting the calibration microphone 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 97: Selecting The Front Speakers
To select [SPB] or [SPA+B], set the assignment for the SPEAKERS SURROUND BACK/HEIGHT (FRONT B/BI-AMP/ZONE 3) terminals to [Front B] by using [Manual Speaker Settings] - [Surround Back Speaker Assign] in the [Speaker Settings] menu. Note This setting is not available when headphones are connected. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 98 Hint The measurement results may vary depending on the position of the subwoofer. However, continuing to use the unit with that value does not cause problems. Related Topic List of messages after Auto Calibration measurements 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 99 Help Guide Multi Channel AV Receiver STR-AZ1000ES Content that can be played on the unit This topic explains the operations you can use to enjoy movies and music with this unit. For example, you can use multiple devices with this unit as shown below.
Page 100 As the unit is equipped with an HDCP 2.3-compatible HDMI jack, you can also enjoy 4K/8K content via streaming services, satellite broadcasts, etc. Playing AV devices Related Topic What you can do with network features 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 101 When [OPTIONS] appears in the lower left portion of the menu on the TV screen, you can display the function list by pressing OPTIONS and selecting a related function. To return to the previous screen, press BACK. To exit the menu, press HOME to display the home menu, then press HOME again. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 102: Viewing Information On The Display Panel
During BLUETOOTH TX mode: BLUETOOTH device name - Sound field currently applied - Volume level - Stream information - Input you are selecting Note Characters or marks in some languages may not be displayed. Related Topic Indicators on the display panel 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 103 Help Guide Multi Channel AV Receiver STR-AZ1000ES Playing AV devices You can connect AV devices to the unit to enjoy a wide range of content such as movies and audio. Turn on the device you want to play. Turn the TV on, and then switch the input of the TV to the HDMI input to which the unit is connected.
Page 104 Turn the MASTER VOLUME knob on the unit slowly. Press one of the (volume) +/– buttons and release it immediately. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 105: Setting The Playback Mode
998 files/folders in a single layer Audio content with DRM (Digital Rights Management) copyright protection cannot be played on this unit. Related Topic Connecting a USB device USB specifications and compatible USB devices 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 106 Help Guide Multi Channel AV Receiver STR-AZ1000ES USB specifications and compatible USB devices Playable types of audio files (*1) MP3 (MPEG-1 Audio Layer III): .mp3 MPEG-H: .mp4 AAC/HE-AAC: .m4a, .aac, .mp4, .3gp WMA9 Standard: .wma LPCM: .wav FLAC: .flac DSF: .dsf...
Page 107 When connecting a USB device to the unit, be sure to connect after the display “Creating Library” or “Creating Database” on the USB device has disappeared. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 108 If a folder that has no files is selected, [There is no playable file.] appears. When playing a very long track or a track with a large file size, some operations may cause delays in playback. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 109: Listening To Fm Radio
Help Guide Multi Channel AV Receiver STR-AZ1000ES Listening to FM radio You can listen to FM broadcasts through the built-in tuner. Be sure that the TV and FM antenna (aerial) is connected to the unit before performing this operation. Select [Listen] - [FM TUNER] from the home menu.
Page 111: Presetting Fm Radio Stations (Preset Memory)
Help Guide Multi Channel AV Receiver STR-AZ1000ES Presetting FM radio stations (Preset Memory) You can store up to 30 FM stations as your favorite stations. Select [Listen] - [FM TUNER] from the home menu. The FM screen appears. Press (left) to move the highlight to the current frequency indication, and then (enter).
Page 112 Related Topic Naming preset stations (Preset Name Input) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 113 The name you entered is registered. Canceling naming input Press BACK before Step 6. Note Some letters that can be displayed on the TV screen cannot be displayed on the display panel. Related Topic Presetting FM radio stations (Preset Memory) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 114 Make sure you have entered the right frequency. If not, repeat steps 3 and 4. If you still cannot tune to a station, the frequency may not be in use in your area. Hint The tuning scale for direct tuning is 100 kHz. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 115 You can enjoy the sound of an AV device connected to the unit with BLUETOOTH headphones or BLUETOOTH speakers. If the sound is interrupted, move the BLUETOOTH receiver closer to this unit. Listening with BLUETOOTH headphones/speakers (Pairing operation) For details about the compatible BLUETOOTH version and profiles of this unit, see “Compatible BLUETOOTH version and profiles.” 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 116 In the BLUETOOTH wireless connection, audio data and signals for operation are transmitted and received for processing between the BLUETOOTH device and this unit. So the response to the operation may be delayed, or there may be a delay before the start of playback unlike the case of playback on the BLUETOOTH device itself. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 117 [STR-AZ1000ES]. Select [STR-AZ1000ES] on the BLUETOOTH device display. If [STR-AZ1000ES] is not displayed, repeat this process from step 1. When the BLUETOOTH connection is established, the paired device name appears and [BT] lights up on the display panel.
Page 118 These operations may not work with certain BLUETOOTH devices. Also, the actual operation may differ depending on the BLUETOOTH device you are using. The BLUETOOTH TX/RX on the remote control does not work when the BLUETOOTH function is already activated or when [Bluetooth Mode] is set to [Off]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 119 Help Guide Multi Channel AV Receiver STR-AZ1000ES Listening with BLUETOOTH headphones/speakers (Pairing operation) You can listen to audio sources playing via this unit by using BLUETOOTH headphones/speakers. Select [Setup] - [Bluetooth Settings] from the home menu. Set [Bluetooth Mode] to [Transmitter].
Page 120 If the BLUETOOTH device in step 3 is the most recently connected device, you can connect it to this unit automatically by simply pressing BLUETOOTH TX/RX on the remote control. In this case, you do not need to perform step 4. Related Topic Selecting the BLUETOOTH mode (Bluetooth Mode) Checking the BLUETOOTH device list (Device List) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 121 Using Spotify Sony | Music Center You can control your unit wirelessly using the “Sony | Music Center” app. Using Sony | Music Center AirPlay This unit supports AirPlay. You can enjoy audio content from an iPhone/iPad/iPod touch or your iTunes Library.
Page 123 If you are not sure whether an in-wall access point can be used as a router, check with your apartment manager or Internet service provider, etc. LAN port on the wall LAN cable Router Wireless LAN 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 124 Some flat-type LAN cables are easily affected by noise. We recommend using a Category 7 cable. Related Topic Notes on connecting cables Setting up a wired LAN connection Assigning a name to the unit (Device Name Setting) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 125 When the unit is successfully connected to the network, [NETWORK] lights up on the display panel of the unit. Hint See [Network Connection Status] in the [Network Settings] menu when checking the network settings. Related Topic Connecting a LAN cable (for wired LAN connections only) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 126 When using a wireless connection, stand up both wireless LAN antennas for better performance. Server (computer, etc.) Router Modem Internet Note Audio playback on a server may occasionally be interrupted if you use a wireless connection. Related Topic Assigning a name to the unit (Device Name Setting) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 127 (SSID), wireless LAN router security method, and IP address. Hint See [Network Connection Status] in the [Network Settings] menu when checking the network settings. Related Topic Connecting the unit to the network using the wireless LAN antenna (for wireless LAN connections only) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 128 Setting up a Wireless Network Connection Using Sony | Music Center The Sony | Music Center app allows you to connect the unit to the same network with your mobile device. For details, see the Help in the Sony | Music Center app or visit the following URL.
Page 129 2-channel audio or 360 Reality Audio compatible music, [360RAcast] appears. Note With Sony | Music Center, you can check the streaming services that provide 360 Reality Audio compatible music. On Sony | Music Center, select the unit and then select [Settings] - [About 360 Reality Audio] - [Next].
Page 130 This unit is compatible with a Google Assistant-enabled device with Chromecast built-in so you can control your music with your voice. Simply link the unit to the Google Home app on your mobile device. For details, refer to the Google Home app. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 131 Depending on the streaming service, you need to subscribe to the premium plan to play 360 Reality Audio compatible music. Note With Sony | Music Center, check 360 Reality Audio delivery streaming services supported by the unit. On Sony | Music Center, select the unit and then select [Settings] - [About 360 Reality Audio] - [Next].
Page 132: Using Spotify
If [Network/Bluetooth Standby] is set to [On], you can play music quickly even when the unit is in standby mode. An image such as an album cover appears in the playback screen if the played content supports the feature. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 133: Using Sony | Music Center
Operate by following the Sony | Music Center screen. Note Use Sony | Music Center of the latest version. If you cannot connect the unit and a BLUETOOTH device via the BLUETOOTH function, uninstall Sony | Music Center and try to connect via the BLUETOOTH function again.
Page 134 If you add the unit to the Home app on the iOS device, you can stream music to the unit by talking to Siri. Note Since the unit does not have a microphone, you cannot talk to the unit to operate it. Not all features of Siri are available on the unit. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 135: Listening To Music On Your Pc Via A Home Network
Listen to music on a PC by using Sony | Music Center. You can play music files stored on the PC by operating Sony | Music Center that is installed to a mobile device such as a smartphone or tablet. For details of Sony | Music Center, refer to the following URL.
Page 136 The unit does not play coded files such as DRM and Lossless. The unit can recognize the following files or folders stored in the home network server: up to folders in the 19th layer up to 999 files/folders in a single layer 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 137 The input source is switched to the one as selected in step 3 and the audio content of the Sonos device is played back at the set volume level and in the selected zone. For information on the operation of Sonos devices and the Sonos App, please visit the Sonos website. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 138 Help Guide Multi Channel AV Receiver STR-AZ1000ES What you can do with multi-zone features Enjoying video and sound in two locations ― Zone 2 You can enjoy video and audio in another room by connecting a TV or different AV receiver equipped with an HDMI input jack and located in another room to the HDMI OUT B/ZONE 2 jack.
Page 139 Enjoying sound using another amplifier in Zone 3 Connecting another amplifier or TV in Zone 2 Selecting the method to use the HDMI OUT B jack (HDMI OUT B Mode) Enjoying video and sound on the amplifier and TV in Zone 2 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 140 Help Guide Multi Channel AV Receiver STR-AZ1000ES Available input sources for each zone Available input sources vary depending on the zone you have selected. Available input sources for main zone You can select all input source from every device connected to the unit in the main zone.
Page 141 The following input sources are available for Zone 2. You can only watch video or listen to audio input from the HDMI IN jacks. Input name Available audio/video signals Signals from the HDMI IN GAME (for AUDIO) jack GAME (*1), (*2) Signals from the HDMI IN MEDIA BOX jack MEDIA BOX (*1), (*2) Signals from the HDMI IN BD/DVD jack...
Page 142 If you set [DSD Native] in [Audio Settings] to [On], no audio signals for DSD content from [USB] or [Home Network] are output to the Zone 3 speakers. Related Topic Selecting the method to use the HDMI OUT B jack (HDMI OUT B Mode) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 143 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting another amplifier or TV in Zone 2 HDMI input video/audio signals are output in Zone 2 using the HDMI OUT B/ZONE 2 jack of the unit. Before connecting cables, be sure to disconnect the AC power cord (mains lead).
Page 144 Adjust the volume on the amplifier/receiver connected to the HDMI OUT B/ZONE 2 jack. For details on selecting the Zone 2 input, see “Enjoying video and sound on the amplifier and TV in Zone 2.” Related Topic Notes on connecting cables 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 145 Turn on the TV and the unit in the main zone. Select [Setup] - [Zone Settings] from the home menu. Select [Zone2 Settings]. Follow the instructions on the TV screen to make connections and settings. Select [Confirm changes]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 146 “Available input sources for each zone.” Hint A dedicated App Sony | Music Center enables easier zone operation such as changing the settings or switching the zone inputs from your smartphone or tablet. Related Topic Connecting another amplifier or TV in Zone 2...
Page 147 Help Guide Multi Channel AV Receiver STR-AZ1000ES Connecting 5.1-channel speaker system with Zone 3 connection Connect each speaker to the SPEAKERS terminals on the rear of the unit. Before connecting cables, be sure to disconnect the AC power cord (mains lead).
Page 148 Installing 5.1-channel speaker system with Zone 3 connection Connecting 7.1-channel speaker system using surround back speakers Assigning the surround back speaker terminals (Surround Back Speaker Assign) Enjoying sound using speakers in Zone 3 Notes on connecting cables How to connect speaker cables 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 149 Turn on the TV and the unit in the main zone. Select [Setup] - [Zone Settings] from the home menu. Select [Zone3 Settings]. Follow the instructions on the TV screen to make connections and settings. Select [Confirm changes]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 150 “Available input sources for each zone.” Hint A dedicated App Sony | Music Center enables easier zone operation such as changing the settings or switching the zone inputs from your smartphone or tablet. Related Topic Connecting 5.1-channel speaker system with Zone 3 connection...
Page 151 [SOURCE] for Zone 3. If you set [DSD Native] in [Audio Settings] to [On], no audio signals for DSD content from [USB] or [Home Network] are output to the Zone 3 speakers. Related Topic Notes on connecting cables 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 152 Turn on the TV and the unit in the main zone. Select [Setup] - [Zone Settings] from the home menu. Select [Zone3 Settings]. Follow the instructions on the TV screen to make connections and settings. Select [Confirm changes]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 153 “Available input sources for each zone.” Hint A dedicated App Sony | Music Center enables easier zone operation such as changing the settings or switching the zone inputs from your smartphone or tablet. Related Topic Connecting another amplifier in Zone 3...
Page 154 You can also press 360SSM on the remote control to activate or deactivate the [360 Spatial Sound Mapping] function. You can also select [360 Spatial Sound Mapping] from the [Audio Settings] in the [Setup] menu. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 155 Select [Sound Effects] - [Sound Field] from the home menu. Select the sound field you want. Sony recommends selecting a sound field labeled [MOVIE] for movies and a sound field labeled [MUSIC] for music. For details on each sound field, see “Selectable sound fields and their...
Page 156 The sound level of surround and surround back speakers are adjusted automatically for optimum balance. Atmos is decoded as Dolby TrueHD or Dolby Digital Plus when a sound field other than [Multi Stereo], [A.F.D.] or [Dolby Mode] is selected. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 157 Help Guide Multi Channel AV Receiver STR-AZ1000ES Relations between sound fields and speaker outputs The list below shows which speaker outputs sound when a certain sound field is selected. 2-channel content Meaning of symbols in the table -: No sound is output.
Page 158 MUSIC ○ ○ ○ ○ ○ ○ Enhancer ENHANCER Note When no sound is heard, check that all the speakers are securely connected to the correct speaker terminals and the correct speaker pattern is selected. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 159: Resetting Sound Fields To The Default Settings
Be sure to use the buttons on the unit to perform this operation. Hold down MUSIC and press (power) on the unit. [S.F.INITIALIZED!] appears on the display panel and all sound fields are reset to their default setting. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 160 Depending on the audio format, the unit may play signals at a lower sampling frequency than the original sampling frequency of the input signals. Only [Bass] gain and [Treble] gain are available for [Front] when headphones are connected. Hint You can also select [Equalizer] in [Setup] - [Speaker Settings] - [Manual Speaker Settings] from the home menu. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 161 You can also select [In-Ceiling Speaker Mode] from [Speaker Settings] - [TV/Screen Center Settings] in the [Setup] menu. To obtain optimal effects in the listening environment, set [Manual Speaker Settings] - [Height] - [Ceiling] from [Speaker Settings] menu and perform Auto Calibration. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 162: Enjoying High-Fidelity Sound (Pure Direct)
Hint You can also use PURE DIRECT on the remote control or the unit to turn the [Pure Direct] function on or off. You can also select [Pure Direct] from [Audio Settings] in [Setup] menu. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 163 When you select [TV] for the input source, press AMP MENU on the remote control to set this function using the menu on the display panel. Related Topic Operating the unit with the menu on the display panel 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 164: Volume Adjustment
To enable the Control for HDMI function of a TV or Blu-ray Disc player, refer to their operating instructions. If you enable the Control for HDMI (“BRAVIA” sync) function when using a TV manufactured by Sony, the Control for HDMI function of the unit is also enabled automatically.
Page 165 In the Sync Menu of the TV, the unit is recognized as “Tuner” by the TV. Some Sony TVs support the Sync Menu. Refer to the operating instructions of your TV to see if your TV supports the Sync Menu.
Page 166 Operating the unit by interlocking with a TV compatible with the “BRAVIA” Sync function “BRAVIA” Sync is an extended function developed by Sony based on the Control for HDMI function. By connecting “BRAVIA” Sync- compatible devices such as a TV or a Blu-ray Disc player using an HDMI cable, you can control the devices by interlocking them with each other.
Page 167 When [HDMI OUT B Mode] is set to [Zone2], the HDMI signals are output to the Zone 2 even if [HDMI OFF] is selected. Related Topic Selecting the method to use the HDMI OUT B jack (HDMI OUT B Mode) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 168: Switching Between Digital And Analog Audio (Input Mode)
Coaxial: Specifies input of digital audio signals to the COAXIAL IN SA-CD/CD jack. Analog: Specifies input of analog audio signals to the AUDIO IN (L/R) jacks. Note Depending on the input, [Optical], [Coaxial] or [Analog] may not be displayed. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 169 When you assign the digital audio input, the Input Mode setting may change automatically. One reassignment is allowed for each input. If no sound is output from the assigned jacks, also check the Input Mode settings. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 170 For example, by saving the settings in the [1: Movie] preset as follows, you can switch the settings of the unit all at one time without switching each setting for [Input], [Sound Field] and [Calibration Type] individually. Input: BD/DVD Sound Field: Multi Stereo (MULTI ST.) Calibration Type: Engineer Related Topic Saving the settings to a preset 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 171 You can overwrite [1: Movie] with the present settings by holding down CUSTOM1 for 3 seconds in the same way as you do when you select [Import] from the menu. Related Topic Recalling the preset settings Items for which you can save settings and the default values for each item Available input sources for each zone 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 172 Select a preset you want. Hint You can recall the setting(s) saved for [1: Movie] directly by pressing CUSTOM1 on the remote control. Related Topic Items for which you can save settings and the default values for each item 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 173 Calibration Type: – Front Bass: – Front Treble: – Center Bass: – Center Treble: – Surround Bass: – Surround Treble: – Height Bass: – Height Treble: – Related Topic Saving the settings to a preset 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 174 If you agree to use the Chromecast built-in function, [Network/Bluetooth Standby] automatically switches to [On]. Related Topic Controlling HDMI devices (Control for HDMI) Enjoying content of a connected device without turning on the unit (Standby Through) Enjoying sound using speakers in Zone 3 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 175: Performing Easy Setup
Select [Setup] - [Easy Setup] from the home menu. Follow the instructions on the TV screen to make the settings. You can set [Language], [Auto Calibration], [Internet Settings], etc. Press (up)/ (down)/ (left)/ (right) to select an item, and then press (enter). 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 176 Select the input name you want to change in [Name]. An on-screen keyboard appears on the TV screen. Press (up)/ (down)/ (left)/ (right) and (enter) to select characters one by one to enter the name. Select [Enter]. The name you entered is registered. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 177 Help Guide Multi Channel AV Receiver STR-AZ1000ES Changing the assignment and display for the input jacks You can customize the settings for each input according to your preferences and usage. Select [Setup] - [Input Settings] from the home menu, then set each item shown below.
Page 178 Related Topic Changing the name for each input (Name) Using other digital audio input jacks (Input Assign) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 179 Coaxial: Specifies input of digital audio signals to the COAXIAL IN SA-CD/CD jack. Analog: Specifies input of analog audio signals to the AUDIO IN (L/R) jacks. Note Depending on the input, [Optical], [Coaxial] or [Analog] may not be displayed. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 180 When you assign the digital audio input, the Input Mode setting may change automatically. One reassignment is allowed for each input. If no sound is output from the assigned jacks, also check the Input Mode settings. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 181 Settings] or [Auto Calibration Settings] under [Speaker Settings], the changes are reflected in the current speaker configuration ([Preset1] or [Preset2]) and saved. Select [Setup] - [Speaker Settings] from the home menu. Select [Speaker Configuration Selection]. Select a saved speaker configuration with your favorite settings. Preset1 Preset2 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 182 You can check the information saved in the preset selected in [Speaker Configuration Selection]. Select [Setup] - [Speaker Settings] from the home menu. Select [Speaker Configuration Information]. Select the speaker configuration you want to check. Preset1 Preset2 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 183 Press the input buttons on the remote control or turn INPUT SELECTOR on the unit. Press HOME, AMP MENU, HDMI OUT or (muting) on the remote control. Press SPEAKERS on the unit. Change the volume level. Connect headphones. Press MUSIC on the remote control or the unit. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 184 [DSD Native] is set to [On] and DSD signals are being played back. [Pure Direct] is set to [On]. The unit may play signals at a lower sampling frequency than the actual sampling frequency of the input signals, depending on the audio format. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 185 Select the setting you want. Full Flat: Makes the measurement of frequency from each speaker flat. Engineer: Sets to “the Sony listening room standard” frequency characteristics. Front Reference: Adjusts the characteristics of all of the speakers to match the characteristics of the front speaker.
Page 186 STR-AZ1000ES Selecting a wireless speaker connection mode (Link mode) This unit supports connection with an optional Sony wireless rear speaker/subwoofer. You can set the connection method for the wireless rear speaker/subwoofer. Select [Setup] - [Speaker Settings] from the home menu.
Page 187 When you connect the Sony wireless rear speaker/subwoofer to the unit for the first time, follow the steps below. Once connected, the Sony wireless rear speaker/subwoofer will be automatically connected to the unit the next time you turn on the power.
Page 188 Checking the connection status of wireless speakers (Check wireless connection) You can check the connection status of the wireless rear speaker/subwoofer. Select [Setup] - [Speaker Settings] from the home menu. Select [Wireless Speaker Settings]. Select [Check wireless connection]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 189 Off: The frequency band is fixed to avoid interference during wireless connection. If sound dropping occurs while [On] is selected, it may be improved by selecting [Off]. Hint If you want to optimize the frequency immediately, switch this function to [Off], and then [On]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 190 Selecting the playback quality of the wireless speaker (Wireless Playback Quality) You can select the playback quality of the wireless speaker. Select [Setup] - [Speaker Settings] from the home menu. Select [Wireless Speaker Settings]. Select [Wireless Playback Quality]. Select [Sound Quality] or [Connection]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 191 Checking the software version of the wireless speakers (Software Version) You can check the software version of the wireless speakers. Select [Setup] - [Speaker Settings] from the home menu. Select [Wireless Speaker Settings]. Select [Software Version]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 192 Select [TV Center Speaker Mode]. Select [On]. Note This function does not work in the following cases: Headphones are connected. [Speaker Pattern] is set to a setting without center speaker. [Bluetooth Mode] is set to [Transmitter]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 193 A sound field for music is being used. [Bluetooth Mode] is set to [Transmitter]. [In-Ceiling Speaker Mode] is set to [Front & Center] or [Front]. [DSD Native] is set to [On] and DSD signals are being played back. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 194 You can also select [In-Ceiling Speaker Mode] from [Speaker Settings] - [TV/Screen Center Settings] in the [Setup] menu. To obtain optimal effects in the listening environment, set [Manual Speaker Settings] - [Height] - [Ceiling] from [Speaker Settings] menu and perform Auto Calibration. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 195 Hint To adjust the level of all speakers at the same time, press (volume) +/–. You can also use MASTER VOLUME on the unit. The adjusted value is shown on the TV screen during adjustment. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 196 [TV Center] is displayed when the configuration including TV Center (S-Center) is selected in the [Speaker Pattern] setting. Adjust the level. Note When [Bluetooth Mode] is set to [Transmitter], [Level] cannot be set. If headphones are connected, you can only adjust the level of [Front (L)] and [Front (R)]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 197 Depending on the audio format, the unit may play signals at a lower sampling frequency than the original sampling frequency of the input signals. Only [Bass] gain and [Treble] gain are available for [Front] when headphones are connected. Hint You can also select [Equalizer] in [Setup] - [Speaker Settings] - [Manual Speaker Settings] from the home menu. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 198 Screen, Front (L), Center, Front (R), Surround (R), Surround (L), Surround Back (L), Surround Back (R), Subwoofer Adjust the distance. Note Some parameters may not be available depending on the speaker pattern setting. This function cannot be set in the following cases: Headphones are connected. [Bluetooth Mode] is set to [Transmitter]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 199 Front (L), Center, Front (R), Surround (R), Surround (L), Surround Back (L), Surround Back (R), Height (L), Height (R) Adjust the distance. Note Some parameters may not be available depending on the speaker pattern setting. This function cannot be set in the following cases: Headphones are connected. [Bluetooth Mode] is set to [Transmitter]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 200 Screen, Listening position, Ceiling, Front (L), Center, Front (R), Surround (R), Surround (L), Surround Back (L), Surround Back (R), Height (L), Height (R), Subwoofer Adjust the height. Note This function cannot be set in the following cases: Headphones are connected. [Bluetooth Mode] is set to [Transmitter]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 201 When the front speakers are set to [Small], the center, surround and height speakers are also automatically set to [Small]. If you do not use the subwoofer, the front speakers are automatically set to [Large]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 202 Headphones are connected. [Bluetooth Mode] is set to [Transmitter]. [Size] for none of the speakers is set to [Small]. The surround back speakers will be set to the same setting as that of the surround speakers. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 203 [Speaker Pattern] is set to a setting including the surround speaker or surround back speaker. The subwoofer is set in [Speaker Pattern]. Headphones are not connected. [Bluetooth Mode] is set to other than [Transmitter]. Related Topic Selecting the speaker pattern (Speaker Pattern) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 204 Related Topic Connecting 5.1-channel speaker system with bi-amplifier connection Connecting 5.1-channel speaker system with front B speaker connection Connecting 5.1-channel speaker system with Zone 3 connection Selecting the speaker pattern (Speaker Pattern) Selecting the front speakers 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 205 This function does not work in the following cases: Headphones are connected. [Bluetooth Mode] is set to [Transmitter]. If a speaker pattern with surround back speakers is selected, you cannot set [Height/Overhead Speakers]. Related Topic Speaker configuration and speaker pattern settings 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 206 The position of the speaker and the corresponding terminals on the unit to which the speaker should be connected are shown on the screen. Note When connecting speaker cables, etc., be sure to disconnect the AC power cord (mains lead). 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 207 Select [Setup] - [Speaker Settings] from the home menu. Select [Manual Speaker Settings]. Select [Distance Unit]. Select the setting you want. meter: The distance is displayed in meters. feet: The distance is displayed in feet. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 208 When the unit is successfully connected to the network, [NETWORK] lights up on the display panel of the unit. Hint See [Network Connection Status] in the [Network Settings] menu when checking the network settings. Related Topic Connecting a LAN cable (for wired LAN connections only) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 209 (SSID), wireless LAN router security method, and IP address. Hint See [Network Connection Status] in the [Network Settings] menu when checking the network settings. Related Topic Connecting the unit to the network using the wireless LAN antenna (for wireless LAN connections only) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 210 Multi Channel AV Receiver STR-AZ1000ES Checking the network connection status (Network Connection Status) You can check the various settings on the network. Select [Setup] - [Network Settings] from the home menu. Select [Network Connection Status]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 211 Select [Software Update Notification]. Select [On] or [Off]. Note New software version information does not appear in the following cases: The latest version is already being used. The unit cannot obtain data via a network. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 212 If [Auto Update] is set to [On] while [Network/Bluetooth Standby] is set to [Off], update starts automatically while the unit is turned off. Depending on the provided update type, the update may start automatically even if [Auto Update] is set to [Off], or the update may start automatically while the unit is turned off. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 213 Do not agree: Select this if you disagree to the collection of information on the usage condition of the device. Select [Complete]. Hint Even if you select [Agree], you can stop the collection of information by reselecting [Do not agree] or resetting [Network Settings] to the default settings in [Resetting]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 214 Select [Setup] - [Network Settings] from the home menu. Select [Chromecast built-in]. Check the following items. Share usage data: When set to [On], the usage condition data is collected. About Chromecast built-in: Shows references about Chromecast built-in function. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 215 Input: Selects an input that works with your Sonos device. Preset Volume: Sets the volume when selecting an input of the Sonos device. Output Zone: Sets the zone to which the sound of the Sonos device is output. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 216 When [HDMI OUT B Mode] is set to [Zone2], the HDMI OUT B/ZONE 2 jack does not support [4K/8K Upscaling]. This function does not work when the input signal is a compressed video signal, VRR signal or Dolby Vision signal. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 217 (power) indicator on the front panel lights up in amber if [Control for HDMI] is set to [On]. This function is enabled only when [HDMI OUT B Mode] is set to [Main]. Related Topic Operating the unit by Interlocking with a TV (Control for HDMI function) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 218 You can set this function only when [HDMI OUT B Mode] is set to [Main] and [Control for HDMI] is set to [On]. The connected device may not turn off depending on the status of the device. System Power Off function may work with devices other than those manufactured by Sony, but operation is not guaranteed. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 219 [On] setting. On: The unit continuously outputs HDMI signals from the HDMI OUT A (TV) jack when in standby mode. Sony recommends this setting if you are using a TV that is not manufactured by Sony.
Page 220 Depending on your TV, eARC setting items may be available. If you set [Audio Return Channel] to [eARC] on the unit, also check the settings on the TV. For details, refer to the instruction manual of the TV. Related Topic Setting TV audio output (when using the eARC/ARC function) Digital audio formats supported by the unit 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 221 When you connect the unit to a video device (projector, etc.), sound may not be output from the unit. In this case, select [AMP]. When you select [TV + AMP], only sound from the HDMI IN jacks is output from the speaker of the TV. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 222 +10 dB: Adjusts the level by +10 dB with respect to the input signal. 0 dB: Does not adjust the level with respect to the input signal. Note When [GAME], [MEDIA BOX], [BD/DVD], [SAT/CATV], [VIDEO], or [SA-CD/CD] is selected as the input, each input can be set independently. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 223 When [HDMI OUT B Mode] in [HDMI Settings] is set to [Zone2], the video signals that can be played are limited depending on the input as follows: GAME, MEDIA BOX: up to 4K/60p 4:4:4 VIDEO, SACD/CD: up to 4K/60p 4:2:0 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 224 You can display information about the monitor connected to the HDMI OUT A (TV) and HDMI OUT B/ZONE 2 jacks of the unit. Select [Setup] - [HDMI Settings] from the home menu. Select [Monitor Information]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 225 (4K120, 8K)] on this unit. For details on the setting of the TV menu, refer to the operating instructions of the TV. For details about the high bandwidth video format, refer to “Video formats supported by the unit.” Related Topic About HDMI connections 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 226 When the input of the unit is TV, you can output the video from the device connected to the HDMI IN jack of the unit to the TV. Set this function when using the dual screen display function of the TV. Select [Setup] - [HDMI Settings] from the home menu. Select [Video output for PIP/PBP-displayed TV]. Select [On]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 227 You can also press 360SSM on the remote control to activate or deactivate the [360 Spatial Sound Mapping] function. You can also select [360 Spatial Sound Mapping] from the [Audio Settings] in the [Setup] menu. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 228 [Multi Stereo] except for 2-channel content [A.F.D.] [A.F.D. Movie] [Audio Enhancer] except for 2-channel content Hint You can also press 360SSM on the remote control to activate or deactivate the [360 Spatial Sound Mapping] function. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 229 Help Guide Multi Channel AV Receiver STR-AZ1000ES Calibrating speaker positioning (SpeakerRelocation / PhantomSurroundBack) This function calibrates the speaker positioning (angle of each speaker’s configuration from the measurement position) based on the measurement results of D.C.A.C. IX (Digital Cinema Auto Calibration) function to bring the sound closer to the surround-sound effect obtained with ideal speaker positioning.
Page 230 Perform Auto Calibration before using the [SpeakerRelocation / PhantomSurroundBack] function. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 231 [Bluetooth Mode] is set to [Transmitter]. When [DSD Native] is set to [On] and DSD signals are being played back, the settings of [Equalizer] and [Subwoofer Low Pass Filter], etc., are invalid, and the sound field does not work. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 232 Hint You can also use PURE DIRECT on the remote control or the unit to turn the [Pure Direct] function on or off. You can also select [Pure Direct] from [Audio Settings] in [Setup] menu. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 233 Off: Does not activate the low-pass filter. Note This function does not work in the following cases: [Bluetooth Mode] is set to [Transmitter]. [DSD Native] is set to [On] and DSD signals are being played back. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 234 The unit may play signals at a lower sampling frequency than the actual sampling frequency of the input signals, depending on the audio format. This function is not available in the following cases: [Bluetooth Mode] is set to [Transmitter]. [DSD Native] is set to [On] and DSD signals are being played back. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 235 Sub: Sound in the sub language will be output. Main/Sub : Sound in the main language will be output through the front left speaker and sound in the sub language will be output through the front right speaker simultaneously. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 236 Auto︓This function is automatically enabled if there is additional information that recommends the use of this function in the source. Note [Audio DRC] is effective only when playing Dolby Digital, Dolby Digital Plus and Dolby TrueHD. For Dolby TrueHD, this function is effective only when the disk contains DRC information. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 237 Auto: Upmix is performed according to the surround environment. Note This function does not work in the following cases: [Bluetooth Mode] is set to [Transmitter]. The sound field is set to [2ch Stereo], [Direct] or [Headphone (2ch)]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 238 This function does not work in the following cases: [Bluetooth Mode] is set to [Transmitter]. The sound field is set to [2ch Stereo], [Direct] or [Headphone (2ch)]. A height/overhead speaker is connected, or a wireless speaker with built-in enabled speaker is connected. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 239 Set whether to add the effect to the audio as if you were watching it at home in the theater when you play IMAX Enhanced content. Select [Setup] - [Audio Settings] from the home menu. Select [IMAX Mode]. Select the setting you want. Auto: IMAX effect is automatically added when you play IMAX Enhanced content. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 240 Redirect to Subwoofer: Redirects the low frequency band of the IMAX signal to the subwoofer. When this setting is set to [On], the bass with the bass management function is output even while playing IMAX content. When this setting is set to [Off], the bass that IMAX content has is output. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 241 Turn on the TV and the unit in the main zone. Select [Setup] - [Zone Settings] from the home menu. Select [Zone2 Settings]. Follow the instructions on the TV screen to make connections and settings. Select [Confirm changes]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 242 Turn on the TV and the unit in the main zone. Select [Setup] - [Zone Settings] from the home menu. Select [Zone3 Settings]. Follow the instructions on the TV screen to make connections and settings. Select [Confirm changes]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 243 When [Variable] is set, the volume level is turned down by default. Turn up the volume while listening to the sound after completing setup. The volume for the SPEAKERS SURROUND BACK/HEIGHT (FRONT B/BI-AMP/ZONE 3) terminals is changed together with the volume for the AUDIO ZONE 3 OUT jacks. Related Topic Enjoying sound using another amplifier in Zone 3 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 244 You can also switch between BLUETOOTH RX (Receiver) mode and BLUETOOTH TX (Transmitter) mode by pressing BLUETOOTH TX/RX on the remote control. Depending on the BLUETOOTH receiver, you can adjust the volume of the BLUETOOTH receiver from this unit when [Transmitter] is selected. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 245 You can perform pairing with detected devices from the list. Select [Setup] - [Bluetooth Settings] from the home menu. Select [Device List]. Hint Select [Scan] to refresh the list. Related Topic Selecting the BLUETOOTH mode (Bluetooth Mode) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 246 Priority on Stable Connection: Gives priority to BLUETOOTH connection. Select this setting if the sound is easily interrupted. Note This setting cannot be selected in the following cases: [Bluetooth Mode] is set to [Off]. A BLUETOOTH device is connected. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 247 This function is only available when [Bluetooth Mode] is set to [Transmitter]. Hint LDAC is an audio compression technology that enables transmission via BLUETOOTH of high-resolution audio sources, developed by Sony. Unlike the existing compression technology for BLUETOOTH such as SBC, it processes high-resolution audio sources without down-converting them to low frequencies and low bit numbers (*1).
Page 248 TV. However, if you select a language that is not supported by the unit when you set the language on the TV, the unit's on-screen display language will not change. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 249 You can turn on or off the information display which appears on the TV screen when the volume level or sound field, etc., of the unit is changed. Select [Setup] - [System Settings] from the home menu. Select [Auto Display]. Select the setting you want. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 250 Note If you agree to use the Chromecast built-in function, [Network/Bluetooth Standby] automatically switches to [On]. If you set [RF Channel] to [On], [Network/Bluetooth Standby] automatically switches to [On]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 251 This function does not work in the following cases: [FM TUNER] is selected as the input. The software of the unit is being updated. BLUETOOTH receiver (headphones/speakers) are connected. [DSD Native] is set to [On] and DSD signals are being played back. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 252 You can switch the brightness of the display panel. Select [Setup] - [System Settings] from the home menu. Select [Dimmer]. Select the setting you want. Bright Dark Hint You can also select the setting using the DIMMER on the unit. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 253 Select [Device Name Setting]. An on-screen keyboard appears on the TV screen. Press (up)/ (down)/ (left)/ (right) and (enter) to select characters one by one to enter the name. Select [Enter]. The name you entered is registered. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 254 Checking the software version and MAC address of the unit (System Information) You can display the software version information and MAC address of the unit. Select [Setup] - [System Settings] from the home menu. Select [System Information]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 255 Multi Channel AV Receiver STR-AZ1000ES Checking software license information (Software License Information) You can check the software license information. Select [Setup] - [System Settings] from the home menu. Select [Software License Information]. Follow the on-screen instructions. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 256 Select the setting you want. Stereo: The FM station is received in stereo. Monaural: The FM station is received in monaural. Hint If the FM stereo reception is poor, it may be improved by setting [FM Mode] to [Monaural]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 257 (enter) to select characters one by one to enter the name. Select [Enter]. The name you entered is registered. Canceling naming input Press BACK before Step 6. Note Some letters that can be displayed on the TV screen cannot be displayed on the display panel. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 258 You can preset the gain level of the FM tuner. Select [Setup] - [System Settings] from the home menu. Select [FM Tuner Settings]. Select [Preset Gain Level]. Press (up)/ (down) to adjust the gain level. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 259 Turning on control mode for maintenance (External Control) You can set whether or not to control the unit from external devices. Select [Setup] - [Install Settings] from the home menu. Select [External Control]. Select the setting you want. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 260 You can also display a test screen with 480p/60 Hz for HDMI OUT A (TV) and HDMI OUT B/ZONE 2 jacks by pressing TEST on the remote control. HDMI audio signals are not output while the test screen is displayed. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 261 You can lock the unit settings to prevent setting values from being accidentally erased. Select [Setup] - [Install Settings] from the home menu. Select [Settings Lock]. Select [On]. Hint To set this function to [Off], press (power), BLUETOOTH and PURE DIRECT on the unit at the same time. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 262 You can save or load the setup data of the unit using a USB flash drive. This function is useful when applying similar settings to other units. Select [Setup] - [Install Settings] from the home menu. Select [Save/Load]. Insert a USB flash drive into the (USB) port on the unit. Select [Save] or [Load]. Follow the instructions on the TV screen. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 263 Set [Auto Update Settings] to [On] when you want to perform software updates automatically. Depending on the contents of the updates, software update may be performed even if you set [Auto Update Settings] to [Off]. If the update of Sony wireless rear speakers/subwoofer (not supplied) does not work, move them closer to the unit and update them.
Page 265: Reverting To The Factory Default Settings
It takes a few minutes for the memory to be cleared completely. Do not turn the unit off until [RESET] appears on the display panel. By resetting, the link with the wireless subwoofer and rear speakers (not supplied) may be lost. In this case, reconnect them by referring to their operating instructions. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 266 Some parameters and settings may appear dimmed on the display panel. This means that they are either unavailable or fixed and unchangeable. Related Topic Menu list (on the display panel) Indicators on the display panel 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 267 Help Guide Multi Channel AV Receiver STR-AZ1000ES Menu list (on the display panel) The following options are available in each menu. Press AMP MENU on the remote control to display the menu on the display panel. Input Settings [<INPUT>] The following settings are available for each input.
Page 268 Height right speaker level [HR LEVEL] HR -10.0 dB to HR +10.0 dB (0.5 dB interval) Subwoofer Level [SW LEVEL] SW -10.0 dB to SW +10.0 dB (0.5 dB interval) Distance from Listening Position [LISTN DIST.] (*2) Screen distance [SCR DIST.] SCR 1.00 m to SCR 10.00 m (SCR 3’3”...
Page 269 HR 0.00 m to HR 10.00 m (HR 0’0” to HR 32’9”) (0.01 m (1 inch) interval) Height [HEIGHT] (*3) Screen height [SCR HEIGHT] SCR 0.60 m to SCR 3.50 m (SCR 2’0” to SCR 11’6”) (0.01 m (1 inch) interval) Listening position height [LP HEIGHT] LP 0.60 m to LP 3.00 m (LP 2’0”...
Page 270 CROSS 40 Hz to CROSS 200 Hz (10 Hz interval) Wireless Speaker Assign [W.SP ASSIGN] SUR SPK, SUR SPK SW, SB SPK, SB SPK SW, SW, OFF Surround Back Speaker Assign [SB ASSIGN] (*5) ZONE3, BI-AMP, FRONT B, OFF Speaker Pattern [SP PATTERN] LISTENER LEVEL︓...
Page 271 The following settings are available in each HDMI input. STANDARD, ENHANCED, (4K120, 8K) (Available for input from GAME, or MEDIA BOX jacks only.) Video output for PIP/PBP-displayed TV [V. OUT PIP] ON, OFF Audio Settings [<AUDIO>] Sound Field [SOUND.FIELD] 2CH STEREO, DIRECT, A.F.D., MULTI ST., DOLBY MODE, DTS:X MODE, A.F.D. MOVIE, A. ENHANCER, HP 2CH 360 Spatial Sound Mapping [360SSM] ON, OFF SpeakerRelocation / PhantomSurroundBack [SP RELOCATION]...
Page 272 Wireless Playback Quality [BT CODEC] (*11) LDAC, LDAC (AUTO), SBC, SBC (AUTO) System Settings [<SYSTEM>] Auto Display [AUTO DISP.] ON, OFF Network/Bluetooth Standby [NET/BT.STBY] (*12) STBY ON, STBY OFF Auto Standby [AUTO STBY] STBY ON, STBY OFF FM Tuner Settings [TUNER] FM Mode [FM MODE] STEREO, MONO Preset Name Input [NAME INPUT]...
Page 273 You can only select this setting when [Bluetooth Mode] is set to [Transmitter]. This setting automatically switches to [STBY ON] in the following cases: You agree to use the Chromecast built-in function. You set [RF Channel] to [On]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 274 The PING feature is useful for checking your IP address quickly. Open a web browser on your computer or mobile device on the same network with the unit, and then access the unit with an IP address. http://[unit’s IP address]/ 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 275 Search for the cause and solution of the issue by referring to this Help Guide. The troubleshooting method is listed in “Troubleshooting.” Search for the cause and solution of the issue on the Sony support site. Sony support site provides latest support information and Frequently Asked Questions.
Page 276 Then, connect each additional speaker one by one and test each additional speaker until you detect which speaker is causing the protection error. After checking the above items and fixing any problems, plug in the AC power cord (mains lead) and turn on the unit. If the problem persists, consult your nearest Sony dealer. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 277 While Network Update is performed, press (power). If the problem persists, insert a USB flash drive on which the package file for updating the unit is saved, and then press (power) again. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 278 Multi Channel AV Receiver STR-AZ1000ES [Overload has been detected.] appears on the TV screen. An over-current from the (USB) port was detected. Disconnect the USB device as prompted in the warning message and close the message. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 279 Measurement finished, but the center speaker (*) positional relationship may be unsuitable. Check the speaker position referring to “Installing speakers” in the Help Guide. The speaker name in this warning message depends on the detected symptom. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 280 If [Auto Standby] is set to [On], set it to [Off]. [PROTECTOR] or [THERMAL] was activated. Related Topic Setting the unit to switch to standby mode automatically (Auto Standby) [PROTECTOR] or [THERMAL] appears on the display panel. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 281 Cannot find an available input when connecting several digital devices. You can reassign the COAXIAL IN SA-CD/CD/OPTICAL IN TV jacks to other inputs. “Using other digital audio input jacks (Input Assign).” Related Topic Using other digital audio input jacks (Input Assign) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 282 Check the speaker settings of the TV. The unit power syncs with the speaker settings of the TV. For details, refer to the operating instructions of the TV. If sound was output from the speakers of the TV last time, the unit does not turn on even when the TV is turned on. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 283 Check [Standby Linked to TV] in the [HDMI Settings] menu. When the function is set to [On], the unit automatically turns off interlocked with the TV-power off operation, regardless of the input of the unit. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 284 Check [Standby Linked to TV] in the [HDMI Settings] menu. If you want the unit to turn off when the TV is turned off regardless of the input of the unit, set [Standby Linked to TV] to [On]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 285 Digital video signals input to the HDMI IN jacks of this unit are output only from the HDMI OUT A (TV) or HDMI OUT B/ZONE 2 jack. Analog video signals input to the VIDEO IN jacks are output only from the MONITOR OUT jack. For details, see “About input/output of video signals.” Related Topic Notes on connecting cables About HDMI connections 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 286 Disconnect the HDMI cable from the unit and TV and then reconnect the cable. Supported video signals vary depending on the HDMI IN jack. For details on the supported video signals, see “Connecting devices with HDMI jacks.” Related Topic Notes on connecting cables About HDMI connections 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 287 Turn on the unit to select the HDMI device from which you want to enjoy content. Make sure [Standby Through] is set to [Auto] or [On] in the [HDMI Settings] menu. Related Topic Enjoying content of a connected device without turning on the unit (Standby Through) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 288 The home menu will not appear when the TV's video input is connected to the MONITOR OUT jack of the unit and the video input is selected on the TV. Connect the TV and the unit with an HDMI cable, and select the HDMI input on the TV. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 289 Depending on the unit setting, some video equipment may not output HDR content in HDR mode due to lack of signal bandwidth, even if both TV and video equipment support HDR. In this case, set [HDMI Signal Format] of the selected input to [Enhanced format] or [Enhanced format (4K120, 8K)] in the [HDMI Settings] menu. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 290 If the PURE DIRECT indicator on the front panel lights up, press PURE DIRECT to turn off this function. Press DIMMER on the unit, and then adjust the brightness of the display panel. Related Topic Enjoying high-fidelity sound (Pure Direct) Switching the brightness of the display panel (Dimmer) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 291 Turn on the unit, then select the input to which the playing device is connected. If connected to other devices than those manufactured by Sony that support the Control for HDMI function, set [Control for HDMI] to [On] in the [HDMI Settings] menu.
Page 292 TV. Select the language on the unit again to return to the previous setting. Related Topic Selecting the language used on the menu of the unit displayed on the TV (Language) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 293 Set [DSD Native] in [Audio Settings] to [Off]. If the speaker assigned as a signal source is not installed, playback is not available during DSD Native playback because content will be played on the target speaker. Also, Zone output is not available because downmix process does not work. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 294 Make sure that the connecting cables are not near a transformer or motor. Move your audio device away from the TV. If the plugs and jacks are dirty, wipe them with a cloth slightly moistened with alcohol. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 295 When you play content in the DTS format or the sound field is set to [DTS:X Mode], sound may not be output from the height speakers. In this case, set [Speaker Pattern] in [Manual Speaker Settings] under [Speaker Settings] to [5.1.2 (FH)]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 296 Make sure the [Manual Speaker Settings] - [Wireless Speaker Assign] in the [Speaker Settings] menu is completed. After selecting a speaker pattern for wireless speakers from the [Manual Speaker Settings] - [Speaker Pattern] in the [Speaker Settings] menu, set the speaker configuration you wish to use in the [Wireless Speaker Assign]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 297 Install the speaker system and the wireless speaker at a distance of 1.5 m (5 ft) or more from a wireless LAN router, etc. It may be improved by changing the direction or the antenna’s angle of the wireless LAN router. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 298 Help Guide Multi Channel AV Receiver STR-AZ1000ES The sound is interrupted. Sound may be interrupted when the sampling frequency, number of channels or audio format of audio output signals from the playback device is switched. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 299 If you connect the unit to a TV that is incompatible with both the eARC and ARC functions, set [Audio Return Channel] to [Off] in the [HDMI Settings] menu, and connect the TV to the OPTICAL IN TV jack of the unit with an optical cable. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 300 The sound may not be output through the TV speaker depending on the sound source. When a BLUETOOTH device is connected and [Bluetooth Mode] is set to [Transmitter], or a headphone is connected, the sound will not be output through the TV speaker. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 301 Cannot select the desired input for playback in Zone 2 or Zone 3. There are limits to the inputs that can be played in Zone 2 and Zone 3. For details, see “Available input sources for each zone.” 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 302 Sound may not be output from the target speakers depending on the playback signals or the speaker settings. Be sure to select the optimal sound field for the content. For details on relations between sound fields and speaker outputs, see “Relations between sound fields and speaker outputs.” 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 303 You can only select an input from the HDMI IN jacks in Zone 2. Since the audio signals are output from the HDMI OUT B/ZONE 2 jack as they are, you cannot adjust the volume level on the unit. Adjust the volume on the device connected to the HDMI OUT B/ZONE 2 jack. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 304 TV. Check that the selected digital audio input jack is not assigned to another input. Related Topic Notes on connecting cables Setting the HDMI audio signal output of connected devices (Audio Out) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 305 The Dolby Atmos-compatible sound played back on the TV is not output from the unit. Connect the eARC/ARC-compatible HDMI input jack of your TV to the HDMI OUT A (TV) jack of the unit, then follow the steps in “Setting TV audio output (when using the eARC/ARC function).” 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 306 The left and right sound is unbalanced or reversed. Check that the speakers and device are connected correctly and securely. Adjust the sound level parameters using the [Manual Speaker Settings] - [Level] in the [Speaker Settings] menu. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 307 Set [Audio Out] to [AMP] in the [HDMI Settings] menu or change the speaker output setting to “Audio System” on the TV. You can only enjoy DTS-HD Master Audio, Dolby TrueHD and object-based audio formats (DTS:X and Dolby Atmos) with an HDMI connection. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 308 To activate the virtualizer and obtain the surround effect when the speaker pattern is set to [2.0] or [2.1], set [Sound Field] to [A.F.D.], [A.F.D. Movie], [Dolby Mode] or [DTS:X Mode], set [Upmixer] to [Auto], and set [Virtualizer] to other than [Off]. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 309 The speaker cables may not be connected securely. Check that they are connected securely and cannot be disconnected by pulling on them slightly. The speaker cables may have short-circuited. Turn off the unit, reconnect them correctly, and then turn on the unit again. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 310 A test tone is output from a different speaker than the speaker displayed on the TV screen. The speaker pattern setting is incorrect. Make sure that the speaker connections and the speaker pattern match correctly. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 311 Turn on the unit to select the HDMI device from which you want to play. Make sure [Standby Through] is set to [Auto] or [On] in the [HDMI Settings] menu. Related Topic Enjoying content of a connected device without turning on the unit (Standby Through) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 312 Set the speaker setting of the TV (BRAVIA) to “Audio System.” Refer to the operating instructions of your TV regarding how to set the Related Topic TV sound cannot be heard from the speakers connected to the unit. (eARC/ARC) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 313 Turn on the unit, then select the input to which the playing device is connected. If connected to other devices than those manufactured by Sony that support the Control for HDMI function, set [Control for HDMI] to [On] in the [HDMI Settings] menu.
Page 314 Set [Audio Out] to [AMP] in the [HDMI Settings] menu or change the speaker output setting to “Audio System” on the TV. The sound output will only come from the speakers connected to the unit. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 315 Adjust the A/V Sync settings on the TV. For details, refer to the operating instructions of the TV. When the sound field is set to [Audio Enhancer], change the sound field to other than [Audio Enhancer]. For details on the sound fields, “Selectable sound fields and their effects.” 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 316 Extend and adjust the position of the FM wire antenna (aerial) to a place where the reception conditions are good. Place the FM wire antenna (aerial) near a window. Position the FM wire antenna (aerial) as horizontally as possible. Related Topic The FM stereo reception is poor. Connecting the antenna (aerial) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 317 Press OPTIONS. Select [FM Mode] from the menu. Select [Monaural]. Note You can set FM mode in the options menu if the frequency indication is selected in step 3. Related Topic The FM reception is poor. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 318 No stations have been preset or the preset stations have been cleared (when tuning by scanning preset stations is used). Preset the stations. Press DISPLAY MODE on the front of the unit repeatedly so that the frequency appears on the display panel. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 319 The USB device is not recognized. File or folder names are not displayed on this unit. Playback is not possible. The sound skips. There is noise. Distorted sound is output. Related Topic USB specifications and compatible USB devices 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 320 When the music on the USB device is played back, there is noise, skipping, or distorted sound. Turn off the unit, reconnect the USB device, and then turn on the unit. Check if the music data itself contains noise, or the sound is distorted. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 321: A Usb Device Is Not Recognized
Turn off the unit, then disconnect the USB device. Turn on the unit again and reconnect the USB device. Connect a compatible USB device. The USB device does not work properly. Refer to the section on how to deal with this problem in the operating instructions of the USB device. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 322: Playback Does Not Start
The unit can recognize and play up to the following files or folders in USB devices: up to folders in the 11th layer (including the root folder) up to 998 files/folders in a single layer Related Topic USB specifications and compatible USB devices 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 323 The USB device is being connected upside down. Connect the USB device in the correct orientation. Check the shape of the USB device’s plug. If the shape does not fit the unit’s port, you will not be able to connect the USB device to the unit. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 324 Upper case letters (A to Z) Lower case letters (a to z) Numbers (0 to 9) Symbols (’ = < > * + , – . / @ [ \ ] _ `) Other characters may not be displayed correctly. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 325 Playback is possible up to 11 layers (including the root folder). There are more than 998 folders (including the root folder). There are more than 998 files. Files that are encrypted, protected by passwords, etc. cannot be played. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 326: Cannot Connect To The Network
Wireless networks are influenced by electromagnetic radiation emitted by microwave ovens and other devices. Move the unit away from these devices. Related Topic Checking the network connection status (Network Connection Status) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 327 If you have initialized the unit or performed a system recovery on your server, perform the network settings again. Related Topic Setting up a wireless LAN connection Setting up a wired LAN connection Checking the network connection status (Network Connection Status) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 328 (enter). The unit can recognize and play up to the following files or folders stored in the home network server: up to folders in the 19th layer up to 999 files/folders in a single layer 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 329 Depending on the network environment, it may not be possible to play tracks on the multiple devices at the same time. Turn off other devices to enable the unit to play tracks. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 330 Multi Channel AV Receiver STR-AZ1000ES [There is no playable file.] appears. If there are no folders or files that can be played on the unit in the selected folder, you cannot expand the folder to display its content. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 331 Help Guide Multi Channel AV Receiver STR-AZ1000ES Cannot play copyrighted files. Audio content with DRM (Digital Rights Management) copyright protection cannot be played on this unit. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 332 Help Guide Multi Channel AV Receiver STR-AZ1000ES Cannot select a previously selected track. The track information may have been changed on the server. Refresh the server list and then reselect the server. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 333 Playing content stored on the server (the unit is operating as a player) Updating the software Displaying setting screen When using Sony | Music Center, also see “Cannot control the unit using a Sony | Music Center device..” 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 334 Multi Channel AV Receiver STR-AZ1000ES The unit cannot be turned on by devices on a network. Set [Network/Bluetooth Standby] to [On] if you want to turn the unit on by operating the devices on a network. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 335 The unit cannot be found from an iPhone/iPad/iPod touch or iTunes. Make sure the unit and the iPhone/iPad/iPod touch or computer with iTunes is connected to the same network. Update the software of the unit and the iPhone/iPad/iPod touch or iTunes to the latest version. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 336 The sound may skip depending on factors such as the network environment. Depending on the audio files, playback may require network speed. If you use a wired LAN connection, check the network hub and/or router. If you use a wireless LAN connection, check the router and/or access point. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 337 If using a wireless LAN connection, make sure that both of the wireless LAN antennas on the unit are pointing up. Additionally, try changing the positioning of the router and the unit. Keep the unit away from microwave ovens. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 338 If your contract with your Internet provider limits Internet connection to one device at a time, this unit will not be able to access the Internet when another device is already connected. Consult your carrier or service provider. Related Topic Checking the network connection status (Network Connection Status) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 339 The sound skips. The bandwidth of your network may be too low. If using wireless LAN connection, move the unit and the wireless LAN router/access point closer to each other, without any obstructions between them. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 340: Pairing Cannot Be Done
Pairing may not be possible if there are other BLUETOOTH devices near the unit. In this case, turn off the other BLUETOOTH devices. Enter “0000” when you are prompted for a passkey during the pairing operation. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 341 While connected to a BLUETOOTH device, this unit cannot be detected from the other BLUETOOTH devices. Erase the pairing registration information of the BLUETOOTH device and perform the pairing operation again. Related Topic Selecting the BLUETOOTH mode (Bluetooth Mode) 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 342 If there are obstructions between the unit and your BLUETOOTH device, remove these or move the unit and/or device avoid them. If there is a device that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device, or a microwave oven nearby, move it away. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 343 The sound of your BLUETOOTH device cannot be heard on the unit. Turn up the volume on your BLUETOOTH device first, and then adjust the volume using (volume) + on the remote control (or MASTER VOLUME on the unit). 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 344 If there are obstructions between the unit and your BLUETOOTH device, remove them or move the unit and/or device avoid them. If there is a device that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device, or a microwave oven nearby, move it away. Turn down the volume of the connected BLUETOOTH device. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 345 Multi Channel AV Receiver STR-AZ1000ES Cannot control the unit using a Sony | Music Center device. It may take some time for the unit to connect to the network after it is turned on. Try again later. The smartphone or tablet device may not be connected to the same network as the unit. Connect to the same network and try again.
Page 346 Tuner-related devices: up to 4 devices (used one by this unit) Audio system (receiver, amplifier, headphones, etc.): up to 1 device (used by this unit) When [HDMI OUT B Mode] is set to [Zone2], the Control for HDMI function does not work. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 347 Switch input of the unit to [TV]. Related Topic Controlling HDMI devices (Control for HDMI) Switching between digital and analog audio (Input Mode) TV sound cannot be heard from the speakers connected to the unit. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 348 Point the remote control at the remote control sensor on the unit. Remove any obstructions between the remote control and the unit. Replace both of the batteries in the remote control with new ones if they are weak. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 349 It takes a few minutes for the memory to be cleared completely. Do not turn the unit off until [RESET] appears on the display panel. By resetting, the link with the wireless subwoofer and rear speakers (not supplied) may be lost. In this case, reconnect them by referring to their operating instructions. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 350 Be sure to use the buttons on the unit to perform this operation. Hold down MUSIC and press (power) on the unit. [S.F.INITIALIZED!] appears on the display panel and all sound fields are reset to their default setting. 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 351: Customer Support Websites
Help Guide Multi Channel AV Receiver STR-AZ1000ES Customer support websites Refer to the following websites for the latest information on the unit. https://www.sony.com/am/support 5-037-020-11(1) Copyright 2022 Sony Corporation...
Page 352: Trademarks And Licenses
The LDAC™ name is a trademark of Sony Group Corporation or its affiliates. The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license.

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