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Dell Inspiron 5300 Service Manual
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Dell Inspiron 5300 Service Manual

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Inspiron 5300
Service Manual
Regulatory Model: P121G
Regulatory Type: P121G001

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Summary of Contents for Dell Inspiron 5300

  • Page 1 Inspiron 5300 Service Manual Regulatory Model: P121G Regulatory Type: P121G001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Transporting sensitive components............................ 7 After working inside your computer............................ 7 2 Removing and installing components..................... 8 Recommended tools................................8 Screw list....................................8 Major components of Inspiron 5300........................... 9 Base cover.................................... 10 Removing the base cover..............................10 Installing the base cover..............................12 Battery....................................14 Lithium-ion battery precautions...........................
  • Page 4 Updating BIOS on systems with BitLocker enabled....................57 Updating your system BIOS using a USB flash drive....................57 Updating the Dell BIOS in Linux and Ubuntu environments..................58 Flashing the BIOS from the F12 One-Time boot menu....................58 System and setup password...............................61 Assigning a system setup password..........................

  • Page 5: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 6: Electrostatic Discharge-Esd Protection

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 7: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 8: Removing And Installing Components

    Removing and installing components Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver #0 • Phillips screwdriver #1 • Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box.

  • Page 9: Major Components Of Inspiron 5300

    Major components of Inspiron 5300 The following image shows the major components of Inspiron 5300. 1. Base cover 2. Battery 3. Fan 4. Wireless-card bracket 5. Wireless card 6. Coin-cell battery 7. Power button with fingerprint reader 8. I/O board 9.

  • Page 10: Base Cover

    NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. Base cover Removing the base cover Prerequisites 1.
  • Page 11 Removing and installing components...

  • Page 12: Installing The Base Cover

    Steps 1. Loosen the three captive screws that secure the base cover to the palm-rest and keyboard assembly. 2. Remove the four screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 3. Starting from the top-left corner, use a plastic scribe to pry the base cover in the direction of the arrows to release the base cover from the palm-rest and keyboard assembly.
  • Page 13 Removing and installing components...

  • Page 14: Battery

    Steps 1. Connect the battery cable to the system board, if applicable. 2. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and then snap the base cover into place. 3. Replace the four screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 4.

  • Page 15: Removing The 3-Cell Battery

    If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 16: Installing The 3-Cell Battery

    Steps 1. Remove the four screws (M2x5) that secure the battery to the palm-rest and keyboard assembly. 2. Disconnect the battery cable from the system board, if applicable. 3. Lift the battery off the palm-rest and keyboard assembly. Installing the 3-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 17: Removing The 4-Cell Battery

    Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Removing the 4-cell battery Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the battery and provides a visual representation of the removal procedure.

  • Page 18: Installing The 4-Cell Battery

    Installing the 4-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the battery and provides a visual representation of the installation procedure. Steps 1.

  • Page 19: Solid-State Drive

    Solid-state drive Removing the solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state. 2.
  • Page 20 About this task The following image indicates the location of the solid-state drive and provides a visual representation of the installation procedure. Steps 1. Lift the mylar that covers the solid-state drive slot. 2. Slide the solid-state drive into the solid-state drive slot. 3.

  • Page 21: Coin-Cell Battery

    Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in Before working inside your computer. CAUTION: Removing the coin-cenn battery resets the BIOS setup program's settings to default. It is recommended that you note the BIOS setup program's settings before removing the coin-cell battery. 2.

  • Page 22: Wireless Card

    Steps 1. Adhere the coin-cell battery to the slot on the palm-rest and keyboard assembly. 2. Route the coin-cell battery cable through the routing guide. 3. Connect the coin-cell battery cable to the system board. Next steps 1. Install the 4-cell battery.

  • Page 23: Installing The Wireless Card

    Steps 1. Lift the mylar that covers the wireless-card slot. 2. Remove the screw (M2x2.5) that secures the wireless-card bracket to the wireless card and lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4.
  • Page 24 Steps 1. Lift the mylar that covers the wireless-card slot. 2. Align the notch on the wireless card with the tab on the wireless-card slot and insert the wireless card at an angle into the wireless- card slot. 3. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer.

  • Page 25: Fans

    Fans Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following images indicate the location of the fans and provide a visual representation of the removal procedure. Steps 1.

  • Page 26: Speakers

    Steps 1. Lift the mylar that covers the screw hole on the fan. 2. Align the screw holes on the fan with the screw holes on the system board. 3. Replace the two screws (M2x3) that secure the fan to the system board. 4.

  • Page 27: Installing The Speakers

    Steps 1. Disconnect the speaker cable from the system board. 2. Peel the tapes that secure the speaker cable to the battery. 3. Note the routing of the speaker cables, and remove the speaker cables from the respective routing guides on the palm-rest and keyboard assembly.

  • Page 28: Display Assembly

    Steps 1. Slide the left and the right speakers into the respective slots on the palm-rest and keyboard assembly. 2. Route the speaker cables through the respective routing guides on the palm-rest and keyboard assembly. 3. Adhere the tapes that secure the speaker cable to the battery. 4.
  • Page 29 Removing and installing components...
  • Page 30 Steps 1. Lift the mylar that covers the display cable on the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Remove the two screws (M2x2) that secure the left hinge to the palm-rest and keyboard assembly. 4.

  • Page 31: Installing The Display Assembly

    Installing the display assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the display assembly and provide a visual representation of the installation procedure. Removing and installing components...

  • Page 32: Touchpad

    Steps 1. Place the display assembly on a clean surface. 2. Align and place the palm-rest and keyboard assembly at an angle with the display assembly. 3. Align the screw holes on the display hinges with the screw holes on the palm-rest and keyboard assembly. 4.

  • Page 33: Installing The Touchpad

    2. Remove the base cover. 3. Remove the 4-cell battery. 4. Remove the 3-cell battery. About this task The following image indicates the location of touchpad and provides a visual representation of the removal procedure. Steps 1. Peel the tape that secures the speaker cables to the touchpad bracket. 2.

  • Page 34: Heat Sink

    Steps 1. Align and place the touchpad into the slot on the palm-rest and keyboard assembly. 2. Replace the two (M2x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 3. Adhere the tapes that secure the touchpad to the palm-rest and keyboard assembly. 4.

  • Page 35: Installing The Heat Sink

    Steps 1. Peel off the mylar that covers the heat sink on the system board. 2. In reverse sequential order (as indicated on the heat sink), loosen the seven captive screws that secure the heat sink to the system board. 3.

  • Page 36: Power-Adapter Port

    Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (as indicated on the heat sink), tighten the seven captive screws that secure the heat sink to the system board. 3.

  • Page 37: Installing The Power-Adapter Port

    About this task The following image indicates the location of power-adapter port and provides a visual representation of the removal procedure. Steps 1. Remove the screw (M2x3) that secures the power-adapter port to the system board. 2. Disconnect the power-adapter port cable from the system board. 3.

  • Page 38: I/O Board

    Steps 1. Connect the power-adapter port cable to the system board. 2. Replace the screw (M2x3) that secures the power-adapter port to the palm-rest and keyboard assembly. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer.

  • Page 39: Installing The I/O Board

    Installing the I/O board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of I/O board and provides a visual representation of the installation procedure. Steps 1.
  • Page 40 NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program. You must make the appropriate changes again after you replace the system board.

  • Page 41: Installing The System Board

    3. Disconnect the coin-cell battery cable from the system board. 4. Lift the system board off the palm-rest and keyboard assembly. Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. NOTE: Your computer’s Service Tag is stored in the system board.

  • Page 42: Palm-Rest And Keyboard Assembly

    2. Connect the right speaker cable and left speaker cable to the respective connectors on the system board. 3. Connect the coin-cell battery cable to the connector on the system board. 4. Connect the fingerprint-reader cable, I/O-board cable, touchpad cable, keyboard cable and keyboard-backlit cable to the respective connectors and close the latch to secure the cables to the connectors on the system board.

  • Page 43: Installing The Palm-Rest And Keyboard Assembly

    Steps After performing the steps in the pre-requisites, we are left with the palm-rest and keyboard assembly. NOTE: System board can be removed with heatsink attached. Installing the palm-rest and keyboard assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the palm-rest and keyboard assembly and provides a visual representation of the installation procedure.

  • Page 44: Power Button With Fingerprint Reader

    Steps Place the palm-rest and keyboard assembly on a flat surface. Next steps 1. Install the touchpad. 2. Install the power-adapter port. 3. Install the display assembly. 4. Install the system board. 5. Install the speakers. 6. Install the wireless card.

  • Page 45: Installing The Power Button With Fingerprint Reader

    About this task The following image indicates the location of power-adapter port and provides a visual representation of the removal procedure. Steps 1. Peel off the mylar tape that secures the power button with fingerprint reader cable connection. 2. Disconnect the power button with fingerprint reader cable from the connector on the palm-rest and keyboard assembly. 3.
  • Page 46 Steps 1. Align the power button with fingerprint reader on the palm-rest and keyboard assembly. 2. Connect the power button with fingerprint reader cable to the connector on the palm-rest and keyboard assembly. 3. Adhere the mylar tape that secures the power button with fingerprint reader cable connection. Next steps 1.

  • Page 47: Drivers And Downloads

    Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ SLN128938. Drivers and downloads...

  • Page 48: System Setup

    System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 49: System Setup Options

    The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: • Removable Drive (if available) • STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. • Optical Drive (if available) •...
  • Page 50 Overview Memory Information Memory Installed Displays the total computer memory installed. Memory Available Displays the total computer memory available. Memory Speed Displays the memory speed. Memory Channel Mode Displays single or dual channel mode. Memory Technology Displays the technology that is used for the memory. Device Information Video Controller Displays the integrate graphics information of the computer.
  • Page 51 System Configuration Default: ON. Enable Microphone Enables or disables microphone. Default: ON. Enable Internal Speaker Enables or disables internal speaker. Default: ON. USB Configuration Enable Boot Support Enables or disables booting from USB mass storage devices such as external hard drive, optical drive, and USB drive.
  • Page 52 Table 8. System setup options—Security menu Security Enable Admin Setup Lockout Enables or disables the user from entering BIOS Setup when an Admin Password is set. Default: OFF. Password Bypass Bypass the System (Boot) Password and the internal hard drive password prompts during a system restart.
  • Page 53 Table 9. System setup options—Secure Boot menu Secure Boot Enable Secure Boot Enables or disables the computer to boos using only validated boot software. Default: OFF. NOTE: For Secure Boot to be enabled, the computer needs to be in UEFI boot mode and the Enable Legacy Option ROMs option needs to be turned off.
  • Page 54 Power Management Battery Charge Configuration Enables the computer to run on battery during power usage hours. Use the below options to prevent AC power usage between certain times of each day. Default: Adaptive. Battery settings are adaptively optimized based on your typical battery usage pattern.
  • Page 55 POST Behavior Fastboot Configures the speed of the UEFI boot process. Default: Thorough. Performs complete hardware and configuration initialization during boot. Fn Lock Options Enables or disables the Fn lock mode. Default: ON. Lock Mode Default: Lock Mode Secondary. Lock Mode Secondary = If this option is selected, the F1-F12 keys scan the code for their secondary functions.

  • Page 56: Updating The Bios In Windows

    Dell Auto operating system Recovery Controls the automatic boot flow for SupportAssist System Resolution Console and Threshold for Dell operating system Recovery tool. Default: 2. SupportAssist operating system Recovery Enables or disables the boot flow for SupportAssist operating system Recovery tool in the even of certain system errors.

  • Page 57: Updating Bios On Systems With Bitlocker Enabled

    3. Insert the USB Flash drive into the system that requires the BIOS update. 4. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, select USB Storage Device and click Return.

  • Page 58: Updating The Dell Bios In Linux And Ubuntu Environments

    Most Dell systems built after 2012 have this capability and you can confirm by booting your system to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your system. If the option is listed, then the BIOS supports this BIOS update option.
  • Page 59 3. The flash BIOS menu will open, and then click the Flash from file. 4. Select external USB device. System setup...
  • Page 60 5. Once the file is selected, Double click the flash target file, then press submit. 6. Click the Update BIOS then system will reboot to flash the BIOS. System setup...

  • Page 61: System And Setup Password

    7. Once complete, the system will reboot and the BIOS update process is completed. System and setup password Table 19. System and setup password Password type Description System password Password that you must enter to log in to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

  • Page 62: Deleting Or Changing An Existing System Setup Password

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 63: Troubleshooting

    You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 64: Flea Power Release

    Diagnostic light codes Problem description System BIOS Flash incomplete Management Engine (ME) error Camera status light: Indicates whether the camera is in use. • Solid white — Camera is in use. • Off — Camera is not in use. Caps Lock status light: Indicates whether Caps Lock is enabled or disabled. •...

  • Page 65: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 21. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter.

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