Page 1: User Guide
User Guide Personal Computer VPCX11 Series...
Page 2: Table Of Contents
Contents Before Use... 4 Finding More about Your VAIO Computer ... 5 Ergonomic Considerations ... 9 Getting Started... 11 Locating Controls and Ports... 12 About the Indicator Lights ... 18 Connecting a Power Source ... 19 Using the Battery Pack... 21 Shutting Down Your Computer Safely ...
Page 3 Troubleshooting ... 94 Computer ... 96 System Security ... 105 Battery... 106 Built-in Camera ... 108 Networking ... 110 Bluetooth Technology ... 113 Display ... 117 Printing ... 120 Speakers ... 121 Touch Pad... 122 Keyboard... 123 Floppy Disks... 124 Audio/Video...
Page 4: Before Use
How to find specifications Some features, options, and supplied items may not be available on your computer. To find out about the configuration of your computer, visit the Sony online support web site at the following URLs: ❑ For customers in USA http://esupport.sony.com/EN/VAIO/...
Page 5: Finding More About Your Vaio Computer
- Software Information Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support.
Page 6 Before Use > Finding More about Your VAIO Computer ❑ Program help files — May be included with the preinstalled software programs on your computer. You may be able to access the help files from the help menu on a specific program. ❑...
Page 7 3. Support Web Sites ❑ Sony online support web site The Sony online support web site provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online.
Page 8 4. Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information...
Page 9: Ergonomic Considerations
Before Use > Ergonomic Considerations Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑...
Page 10 Before Use > Ergonomic Considerations ❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
Page 11: Getting Started
Getting Started > Getting Started This section describes how to get started using your VAIO computer. Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion, connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.
Page 12: Locating Controls And Ports
Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. Front WIRELESS switch (page 48), (page 51) Built-in microphone (monaural) Num lock indicator (page 18) Caps lock indicator (page 18) Scroll lock indicator...
Page 13 Getting Started > Locating Controls and Ports Built-in MOTION EYE camera indicator Built-in MOTION EYE camera (page 35) Charge indicator (page 18) Disc drive indicator (page 18) WIRELESS indicator (page 18) SD memory card slot (page 42) Media Access indicator (page 18) "Memory Stick Duo"...
Page 14 Getting Started > Locating Controls and Ports Back Air vent...
Page 15 Getting Started > Locating Controls and Ports Right Network (LAN) port (page 47) Pull the port cover down before using the network (LAN) port. When the port cover disengages: The port cover may disengage if you exert pressure on it when opening it or disconnecting a LAN cable.
Page 16 Getting Started > Locating Controls and Ports Left DC IN port (page 19) Security slot Hi-Speed USB (USB 2.0) ports (page 64) Headphones jack (page 58) Support high-/full-/low- speeds.
Page 17 Getting Started > Locating Controls and Ports Bottom Tilt feet Unfold the tilt feet to adjust the angle of your computer before using the network (LAN) port and the monitor port. When the tilt foot disengages: The tilt foot may disengage if you exert pressure on it when unfolding it.
Page 18: About The Indicator Lights
Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green while the computer is on, blinks slowly in orange while the computer is in Sleep mode, and goes out when the computer is turned off or enters Hibernate mode.
Page 19: Connecting A Power Source
Getting Started > Connecting a Power Source Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Before using the computer for the first time, you need to connect an AC adapter to your computer. Do not use your computer without the battery pack installed as it may cause the computer to malfunction.
Page 20 Getting Started > Connecting a Power Source ✍ To disconnect your computer completely from AC power, unplug the AC adapter. Make sure that the AC outlet is easily accessible. If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode 29).
Page 21: Using The Battery Pack
Getting Started > Using the Battery Pack Using the Battery Pack The battery pack supplied with your computer is installed on your computer and is not fully charged at the time of delivery. Do not use your computer without the battery pack installed as it may cause the computer to malfunction. Installing/Removing the Battery Pack ✍...
Page 22 Getting Started > Using the Battery Pack Place the battery pack into the battery compartment until the projection (2) on either side of the battery pack fits into the U-shaped cut (3) on either side of the battery compartment. Push down the circled area on the battery pack illustrated below until the battery pack clicks into place. Slide the battery LOCK switches outward to secure the battery pack on the computer.
Page 23: To Remove The Battery Pack
Slide and hold the battery RELEASE latch (2) inward, put your fingertip underneath the tab (3) on the battery pack, and lift the battery pack in the direction of the arrow, and then slide it away from the computer. This computer is designed to operate only with genuine Sony battery packs.
Page 24: Charging The Battery Pack
Getting Started > Using the Battery Pack Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the computer to a power source with the AC adapter. The charge indicator light is on while the battery pack is charging.
Page 25 Getting Started > Using the Battery Pack ✍ Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
Page 26 Getting Started > Using the Battery Pack Extending Your Battery Life When your computer is running on battery power, you can extend your battery life using the following methods. ❑ Decrease the LCD brightness of your computer screen. ❑ Use the power saving mode. See Using the Power Saving Modes ❑...
Page 27: Shutting Down Your Computer Safely
Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start and the Shut down button.
Page 28: Using The Power Saving Modes
Getting Started > Using the Power Saving Modes Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate. If you do not intend to use your computer for an extended period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.
Page 29: Using Sleep Mode
Getting Started > Using the Power Saving Modes Using Sleep Mode To activate Sleep mode Click Start, the arrow next to the Shut down button, and Sleep. To return to Normal mode ❑ Press any key. ❑ Press the power button on your computer. If you press and hold the power button for more than four seconds, your computer will turn off automatically.
Page 30: Updating Your Computer
Getting Started > Updating Your Computer Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently. ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑...
Page 31: Using Your Vaio Computer
Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 32) ❑ Using the Touch Pad (page 34) ❑ Using the Built-in Camera (page 35) ❑...
Page 32: Using The Keyboard
Using Your VAIO Computer > Using the Keyboard Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combination/Feature Fn + % (F2): muting Fn + 2 (F3/F4): volume control...
Page 33 Using Your VAIO Computer > Using the Keyboard Combination/Feature Fn + (F9/F10): zooming Fn + (F12): hibernation Function Changes the size of an image or a document displayed on some software. To make the view look smaller and further away (zoom out), press the Fn+F9 keys. To make the view look bigger and closer (zoom in), press the Fn+F10 keys.
Page 34: Using The Touch Pad
Using Your VAIO Computer > Using the Touch Pad Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.
Page 35: Using The Built-In Camera
Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in MOTION EYE camera. With the communication software, such as the Skype, you can join a video conference through the Internet. ✍...
Page 36: Using "Memory Stick
Using Your VAIO Computer > Using "Memory Stick" Using "Memory Stick" "Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
Page 37: Inserting And Removing "Memory Stick
Using Your VAIO Computer > Using "Memory Stick" Inserting and Removing "Memory Stick" To insert "Memory Stick" Locate the "Memory Stick Duo" slot. Hold "Memory Stick" with the arrow facing upward and pointing toward the slot. Carefully slide "Memory Stick" into the slot until it clicks into place. ✍...
Page 38 Using Your VAIO Computer > Using "Memory Stick" Be sure to hold "Memory Stick" with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the media, do not force "Memory Stick" into the slot if you cannot insert it smoothly. Before using "Memory Stick Micro"...
Page 39: Formatting "Memory Stick
Using Your VAIO Computer > Using "Memory Stick" Formatting "Memory Stick" To format "Memory Stick" "Memory Stick" has been formatted by default and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports "Memory Stick"...
Page 40 Using Your VAIO Computer > Using "Memory Stick" Click Start. Follow the on-screen instructions. It may take time to format "Memory Stick" depending on the media type.
Page 41 Notes on Using "Memory Stick" ❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 16 GB that are available as of May 2009. However, not all "Memory Stick" are guaranteed of compatibility.
Page 42: Using Other Modules / Memory Cards
Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
Page 43 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow facing upward and pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
Page 44 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Locate the SD memory card slot. Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release. The SD memory card ejects.
Page 45 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...
Page 46: Using The Internet
Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
Page 47: Using The Network (Lan)
Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end of a LAN cable (not supplied) to the network (LAN) port on the computer and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.
Page 48: Using The Wireless Lan
Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio) connection.
Page 49 Using Your VAIO Computer > Using the Wireless LAN ✍ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the WLAN function, read the Safety Information carefully. WLAN uses the IEEE 802.11a /b/g standard or the IEEE 802.11n the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA).
Page 50 Using Your VAIO Computer > Using the Wireless LAN The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions. The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
Page 51: Using The Bluetooth Function
Using Your VAIO Computer > Using the Bluetooth Function Using the Bluetooth Function You can establish wireless communications between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables at a range of up to 33 feet (10 meters) in an open area.
Page 52 Using Your VAIO Computer > Using the Bluetooth Function Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer.
Page 53: Communicating With Another Bluetooth Device
Using Your VAIO Computer > Using the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.
Page 54 Using Your VAIO Computer > Using the Bluetooth Function Notes on Using the Bluetooth Function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑...
Page 55 Using Your VAIO Computer > Using the Bluetooth Function ❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed by the manufacturer. ❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance of the devices.
Page 56: Using Peripheral Devices
Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting an Optical Disc Drive (page 57) ❑ Connecting External Speakers or Headphones (page 58) ❑ Connecting an External Display (page 59) ❑...
Page 57: Connecting An Optical Disc Drive
Using Peripheral Devices > Connecting an Optical Disc Drive Connecting an Optical Disc Drive To use optical disc media with your computer, connect an external optical disc drive (not supplied) to your computer. Connecting an Optical Disc Drive Be sure to connect an external optical disc drive before you launch any preinstalled disc operation program. To connect an optical disc drive Plug the power cord (if any) of your external optical disc drive (1) into an AC outlet.
Page 58: Connecting External Speakers Or Headphones
Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.
Page 59: Connecting An External Display
Using Peripheral Devices > Connecting an External Display Connecting an External Display Features and options in this section may not be available on your computer.
Page 60 Using Peripheral Devices > Connecting an External Display Connecting a Computer Display or a Projector You can connect an external display, such as a computer display or a projector, to your computer. You need to unfold the tilt feet before using the monitor port on your computer. To connect a computer display or a projector Unfold the tilt feet (page...
Page 61: Selecting Display Modes
Using Peripheral Devices > Selecting Display Modes Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. You need to unfold the tilt feet before using the monitor port on your computer. ✍...
Page 62: Using The Multiple Monitors Function
Using Peripheral Devices > Using the Multiple Monitors Function Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop.
Page 63 Using Peripheral Devices > Using the Multiple Monitors Function To use the Multiple Monitors function You need to unfold the tilt feet before using the monitor port on your computer. ✍ Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings.
Page 64: Connecting A Usb Device
Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device to your computer, such as a mouse, floppy disk drive, speaker, and printer. To connect a USB device Choose the USB port (1) you prefer to use. Plug the USB device cable (2) into the USB port.
Page 65 Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...
Page 66: Customizing Your Vaio Computer
Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 67) ❑...
Page 67: Setting The Password
Customizing Your VAIO Computer > Setting the Password Setting the Password In addition to the Windows password, you can use BIOS functions to set two types of passwords to protect your computer: the power-on password and the hard disk password. Once you have set the power-on password, you will be prompted to enter the password after the VAIO logo appears to start your computer.
Page 68 Customizing Your VAIO Computer > Setting the Password To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 69 Customizing Your VAIO Computer > Setting the Password To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.
Page 70: Changing/Removing The Power-On Password
Customizing Your VAIO Computer > Setting the Password Changing/Removing the Power-on Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 71 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 72: Adding The Hard Disk Password
Customizing Your VAIO Computer > Setting the Password Adding the Hard Disk Password The hard disk password provides additional security for the data stored on your built-in storage device. If you enable the hard disk password, this adds an extra level of security. When adding the hard disk password, you must set both the master and user passwords.
Page 73 Customizing Your VAIO Computer > Setting the Password To add the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 74 Customizing Your VAIO Computer > Setting the Password Changing/Removing the Hard Disk Password To change the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 75 Customizing Your VAIO Computer > Setting the Password To remove the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 76: Using Intel® Vt
Customizing Your VAIO Computer > Using Intel® VT ® Using Intel ® Intel Virtualization Technology (VT) allows you to use hardware virtualization software for enhancing your computer's performance. Intel VT may not be available depending on the CPU installed on your computer. For information on virtualization and how to use hardware virtualization software, contact the software publisher.
Page 77: Using The Vaio Control Center
Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select your desired control item and change the settings.
Page 78: Using The Vaio Power Management
Customizing Your VAIO Computer > Using the VAIO Power Management Using the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management function is added to the Windows Power Options. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
Page 79: Precautions
Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Safety Information (page 80) ❑ Care and Maintenance Information ❑ Handling Your Computer (page 85) ❑ Handling the LCD Screen (page 87) ❑...
Page 80: Safety Information
Precautions > Safety Information Safety Information Computer ❑ Use your computer on a solid, stable surface. ❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as rugs, blankets, couches, beds, or near draperies that may block its air vents. ❑...
Page 81: Battery Pack
❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter provided with this product. If these items need to be replaced during the life of the product, be sure to use a compatible genuine Sony battery pack or AC adapter.
Page 82 Precautions > Safety Information ❑ If you are not using your computer for an extended period of time, remove the battery pack from the computer to prevent damage to the battery pack. ❑ If you have not used the battery pack for a considerable amount of time, the remaining battery life may become short. This is normal and does not indicate a malfunction.
Page 83: Memory Stick
Precautions > Safety Information Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
Page 84: Care And Maintenance Information
Precautions > Care and Maintenance Information Care and Maintenance Information Computer ❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑...
Page 85: Handling Your Computer
Precautions > Handling Your Computer Handling Your Computer ❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery pack. You may want to have the computer checked by qualified personnel before operating it again. ❑...
Page 86 If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO...
Page 87: Handling The Lcd Screen
❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.
Page 88: Using The Power Source
❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
Page 89: Handling The Built-In Camera
Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.
Page 90: Handling Discs
Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
Page 91: Using The Battery Pack
❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing. ❑ While the battery pack is in use or being charged, heat builds up in the battery pack. This is normal and is not cause for concern.
Page 92: Handling "Memory Stick
Precautions > Handling "Memory Stick" Handling "Memory Stick" ❑ Do not touch the "Memory Stick" connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with "Memory Stick" as a label. ❑ Do not bend, drop, or expose "Memory Stick". ❑...
Page 93: Handling The Built-In Storage Device
Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
Page 94: Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: ❑ For customers in USA http://esupport.sony.com/EN/VAIO/...
Page 95 Troubleshooting > ❑ Speakers (page 121) ❑ Touch Pad (page 122) ❑ Keyboard (page 123) ❑ Floppy Disks (page 124) ❑ Audio/Video (page 125) ❑ "Memory Stick" (page 127) ❑ Peripherals (page 128)
Page 96: Computer
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery...
Page 97: What Should I Do If The Green Power Indicator Light Turns On But My Screen Remains Blank
Troubleshooting > Computer What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer. ❑...
Page 98: What Should I Do If My Computer Or Software Stops Responding
Troubleshooting > Computer What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. ❑...
Page 99: Why Doesn't My Computer Enter Sleep Or Hibernate Mode
❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
Page 100 ❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
Page 101: How Can I Change The Boot Device Order
What should I do if I cannot remember the power-on password? If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Finding More about Your VAIO Computer How can I change the boot device order? You can use one of the BIOS functions to change the boot device order.
Page 102 Troubleshooting > Computer Why doesn't my screen turn off after the automatic turn-off time has passed? Some software applications or screen savers are designed to temporarily disable the feature of your operating system that turns off the computer screen or places the computer into Sleep mode after a certain period of inactivity. To solve this problem, exit the running software application(s) or change the current screen saver.
Page 103: How Do I Reduce The Volume Of The Recovery Partition
Troubleshooting > Computer How do I reduce the volume of the recovery partition? Your built-in storage device contains the recovery partition where the data for the system recovery is stored. If your computer includes a solid state drive, you might want to reduce the volume of the recovery partition by following these steps: Insert a recovery disc into an external optical disc drive (not supplied) while your computer is on, turn off the computer, and then turn it on once again.
Page 104 Troubleshooting > Computer How do I check the volume of the recovery partition? Your built-in storage device contains the recovery partition where the data for the system recovery is stored. To check the volume of the recovery partition, follow these steps: Click Start, right-click Computer, and select Manage.
Page 105: System Security
Troubleshooting > System Security System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: Your computer must be connected to the Internet to download the updates.
Page 106: Battery
Troubleshooting > Battery Battery How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? Recharge the battery pack when: ❑...
Page 107 Troubleshooting > Battery Should I be concerned that the installed battery pack is warm? No, it is normal for the battery pack to be warm while it is powering your computer. Can my computer enter Hibernate mode while running on battery power? Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode.
Page 108: Built-In Camera
Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction.
Page 109 Troubleshooting > Built-in Camera Why is the video input from the built-in camera suspended for a few seconds? The video input may be suspended for a few seconds if: ❑ a shortcut key with the Fn key is used. ❑ the CPU load increases. This is normal and does not indicate a malfunction.
Page 110: Networking
Troubleshooting > Networking Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...
Page 111: What Should I Do If I Cannot Access The Internet
Troubleshooting > Networking What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
Page 112: How Do I Avoid Data Transfer Interruptions
❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
Page 113: Bluetooth Technology
Troubleshooting > Bluetooth Technology Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑...
Page 114: Why Is My Bluetooth Connection Slow
Troubleshooting > Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? 113). ❑ Make sure the other devices are authenticated. ❑...
Page 115: Can I Use A Device With Bluetooth Technology On Airplanes
Troubleshooting > Bluetooth Technology Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use of the Bluetooth function on the computer is permitted.
Page 116 Troubleshooting > Bluetooth Technology What should I do if I do not hear sound from my headphones or audio/video controller? Check the SCMS-T settings. If your headphones or audio/video controller does not support SCMS-T content protection, you need to connect the device using the Advanced Audio Distribution Profile (A2DP). Follow these steps: Click Start and Devices and Printers.
Page 117: Display
Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 28) ❑...
Page 118 Troubleshooting > Display What should I do if I do not see proper images or videos? ❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: Right-click on the desktop and select Screen resolution.
Page 119: Why Doesn't My Screen Display A Video
Troubleshooting > Display Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.
Page 120: Printing
Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
Page 121: Speakers
Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speaker? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
Page 122: Touch Pad
Troubleshooting > Touch Pad Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad ❑ Make sure that a mouse is not connected to your computer. ❑...
Page 123: Keyboard
Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
Page 124: Floppy Disks
Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.
Page 125: Audio/Video
Troubleshooting > Audio/Video Audio/Video How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: Click Start and Control Panel. Click Hardware and Sound. Click Manage audio devices under Sound. On the Sounds tab, click to cancel the Play Windows Startup sound check box. Click OK.
Page 126 Troubleshooting > Audio/Video What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack.
Page 127: Memory Stick
Troubleshooting > "Memory Stick" "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick"...
Page 128: Peripherals
Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.
Page 129: Trademarks
Trademarks > Trademarks © 2009 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony, the Sony logo, "Memory Stick", "Memory Stick Duo", "MagicGate", "OpenMG", "OpenMG X", "Memory Stick PRO Duo", "Memory Stick PRO", "Memory Stick PRO-HG Duo", "Memory Stick Micro", "M2", the "Memory Stick" logo, Micro Vault, Micro...
Page 130 Trademarks > Dolby is a registered trademark of Dolby Laboratories. All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks may not be specified. Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective owners.
Page 131: Notice
In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.

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