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196
If Something Goes Wrong
Wireless networking problems
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the way they print it. See if your program has a print preview mode.
This mode lets you see your work exactly as it will print. Contact
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Wireless networking problems
NOTE
❖
If your computer is equipped with an internal Wi-Fi
verify that the Wireless antenna is ON.
❖
Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi
configuration issue.
❖
Verify that signal strength is good using the utility provided
with the Wi-Fi
❖
If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP's (Internet Service Provider) service may be
disrupted.
❖
Verify that the Service Set Identifier (SSID), or network
name, is correct
access point you are attempting to connect through. SSIDs are
case-sensitive.
❖
Check the Windows
that the Wi-Fi
operating system, and that the driver is loaded. To access
the Device Manager, click Start, Control Panel, System
and Security, and then System. Carefully note any error
messages
a support technician at a later time.
This section provides general troubleshooting tips for networking
problems, specifically wireless (Wi-Fi
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please see
®
Windows
Help and Support or contact your computer technician.
®
adapter.
-
i.e., that it matches the SSID assigned to the
®
adapter is recognized by the Windows
-
these will be very helpful if you should confer with
®
access point or router then it may be a
®
Control Panel's Device Manager to verify
®
) networking.
®
adapter,
®
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