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Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers First Published: 2017-09-15 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
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Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.
Connect AC Power to the Chassis Wiring a DC Power Connector Connect DC Power to the Chassis Connect Router to the Network C H A P T E R 4 Guidelines for Connecting Ports Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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C H A P T E R 5 Replace Modules, Fan Trays, and Power Supplies C H A P T E R 6 Replace NCS 55A1-24H, NCS 55A1-36H-S, NCS 5501 and NCS 5501-SE Fan Modules Replace NCS 5502 and NCS 5502 SE Fans Replace Power Supply...
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Contents LEDs A P P E N D I X B Chassis LEDs Fan Tray LED Power Supply LEDs Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Contents Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Preface Obtaining Documentation and Submitting a Service Request Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers viii...
Gigabit Ethernet or 100 Gigabit Ethernet transceivers. • NCS 5501 SE chassis: It is a fixed port, high density, one rack unit form-factor router that supports 40 x SFP/SFP+ ports, each capable of supporting one Gigabit Ethernet or 10 Gigabit Ethernet and 4 x QSFP+/QSFP28 ports each, capable of supporting 10 Gigabit Ethernet (via cable breakout), 40 Gigabit Ethernet, or 100 Gigabit Ethernet transceivers.
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NCS 5500 Series Fixed-Port Router Overview NCS 5500 Series Fixed-Port Routers Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
Prepare Rack for Chassis Installation, page 10 Review Installation Roadmap The figure, Installation Workflow, lists the steps to install Cisco NCS 5500 Series fixed-port chassis and its components and prepare the system for operation. Use this workflow as a reference to ensure that all components...
• Do not wear loose clothing, jewelry, or other items that could get caught in the router or other associated components. • Cisco equipment operates safely when used in accordance with its specifications and product-usage instructions. • Be sure to power down a fixed configuration PDU or modular configuration power shelf before removing it from the chassis.
Obtain these necessary tools and equipment for installing the chassis: • Number 1 and number 2 Phillips screwdrivers with torque capability to rack-mount the chassis. • 3/16-inch flat-blade screwdriver • Tape measure and level Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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• Crimping tool large enough to accommodate the girth of the lug • Wire-stripping tool • (ANSI) Pair of 19-inch mounting brackets • M4 screws to fix brackets (16) • M4 screws to fix ground lug (2) Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
This section illustrates how the building that houses the chassis must be properly grounded to the earth ground. (See Prepare Your Location , on page 7 Figure 2: Building with Rack Room Connected to Earth Ground Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
ESD wrist straps are the primary means of controlling static charge on personnel. Figure 3: Wearing the ESD Strap Note: These images are for only representation purposes. The chassis' actual appearance and size may vary. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Prepare for Installation Prepare Yourself Figure 4: Handling the Chassis Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
(such as Hilti; see Hilti.com for details). Make sure that floor mounting bolts are accessible, especially if annual retorquing of bolts is required. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Prepare for Installation Prepare Rack for Chassis Installation Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Prepare for Installation Prepare Rack for Chassis Installation Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
• Connect DC Power to the Chassis, page 30 Rack-Mount the Chassis on a 4-Post Rack The Cisco NCS-55A1-24H, Cisco NCS 5501 and Cisco NCS 5501-SE can be installed in 4-post rack and Note 2-post rack. This section describes how to use the rack-mount kit provided with the router to install the Cisco NCS 55A1-36H-S,Cisco NCS-55A1-24H, Cisco NCS 5501, Cisco NCS 5501-SE, Cisco NCS 5502, and Cisco NCS 5502-SE routers into a cabinet or rack.
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M4 x 6-mm Phillips pan-head screws Rack-mount guides Rack-mount slider rails Grounding cover plate Grounding lug Table 4: Cisco NCS 5502 and Cisco NCS 5502-SE Router Rack-Mount Kit Quantity Part Description Rack-mount brackets M4 x 8-mm Phillips flat-head screws M4 x 8mm Phillips pan-head screws...
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M4 flat-head screws to attach the bracket to the chassis. Note Cisco NCS 55A1-36H-S, NCS 5502, NCS 5502 SE: Remove the grounding cover label and align the grounding cover plate with the grounding holes in the chassis and attach the rack mount brackets.
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Rack-Mount the Chassis on a 4-Post Rack Note The following image shows the rack-mount brackets on the Cisco NCS 5501. The bracket installation is the same for the Cisco NCS 5501-SE and Cisco NCS 55A1-24H. Figure 5: Rack-mount brackets on the front side of Cisco NCS 5501...
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Install the Chassis Rack-Mount the Chassis on a 4-Post Rack Rack-mount bracket Rack-mount slider rails M4 x 6mm Phillips flat-head screws Top plate Rack-mount guides Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Install the Chassis Rack-Mount the Chassis on a 4-Post Rack Figure 7: Rack-Mount Brackets on the Front Side of Cisco NCS 55A1-36H-S Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Install the Chassis Rack-Mount the Chassis on a 4-Post Rack Figure 8: Rack-Mount Brackets on the Rear Side of Cisco NCS 55A1-36H-S Grounding cover label M4 x 6mm Phillips flat-head screws Grounding cover plate Rack-mount guide Rack-mount brackets Rack-mount slider rails...
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Install the Chassis Rack-Mount the Chassis on a 4-Post Rack Figure 9: Rack-Mount Brackets on the Front Side of Cisco NCS 5502 and NCS 5502 SE Figure 10: Rack-Mount Brackets on the Rear Side of Cisco NCS 5502 and NCS 5502 SE...
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Step 2 Cisco NCS-55A1-24H, Cisco NCS 55A1-36H-S, NCS 5501, NCS 5501-SE: If you are installing the router so that the ports are in the cold aisle, install the top plate from the NEBS kit by pressing the ends of the plate on to the rack-mount brackets.
Rack-Mount the Chassis on a 2-Post Rack Note The Cisco NCS-55A1-24H, Cisco NCS 5501 and Cisco NCS 5501-SE can be installed in 4-post rack and 2-post rack. This section describes how to use the rack-mount kit provided with the router to install the Cisco NCS-55A1-24H, Cisco NCS 5501 and Cisco NCS 5501-SE router into a cabinet or 2-post rack.
Repeat Steps 1b and 1c with the other rack-mount bracket on the other side of the router. Note The following image shows the rack-mount brackets on the Cisco NCS 5501. The bracket installation is the same for the Cisco NCS 5501-SE and Cisco NCS 55A1-24H.
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Hold the filter cover plate in place and tighten the middle panel to the top and bottom panels with six thumb screws. And, tighten the top and bottom panels separately to the faceplate using four screws. Step 2 Install the air filter to the port side exhaust as follows: Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
Statement 1046 Warning When installing or replacing the unit, the ground connection must always be made first and disconnected last. Warning Statement 1025 Use copper conductors only. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Attach the ground cable: • Cisco NCS-55A1-24H, Cisco NCS 5501, Cisco NCS 5501-SE: Attach one end of the shelf ground cable (#6 AWG cable) to the ground point on the rear of the chassis using the specified dual-hole lug connector.
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Install the Chassis Ground the Chassis • Cisco NCS 55A1-36H-S, NCS 5502 and NCS 5502-SE: Attach one end of the shelf ground cable (#6 AWG cable) to the grounding cover plate using the specified dual-hole lug connector. Figure 15: NCS 55A1-36H-S Ground Lug...
Ensure that the protective devices comply with local and national electrical codes. Note Cisco NCS-55A1-24H, Cisco NCS 5501, Cisco NCS 5501-SE—To provide full output power of 1100 W, the nominal voltage rating value ranges between 100 V to 240 V, depending on the standards in various countries.
Close the cable clamp on the shoulder of the power cable to secure the power cable. Wiring a DC Power Connector Warning Statement 1022 A readily accessible two-poled disconnect device must be incorporated in the fixed wiring. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
The chassis relies on the protective devices in the building installation to protect against short circuit, Caution overcurrent, and ground faults. Ensure that the protective devices comply with local and national electrical codes. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Install the Chassis Connect DC Power to the Chassis A dual pole breaker is needed for the installation. For NCS 5501 and 5501-SE, the rating of the dual pole Note breaker is 40A with wire size of 10 AWG. For Cisco NCS 55A1-36H-S, NCS 5502 and 5502-SE, the rating of the dual pole breaker is 80A with wire size of 6 AWG.
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Install the Chassis Connect DC Power to the Chassis Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
(QSFP+), QSFP28, SFP, SFP+, and RJ-45 connectors to connect the ports on the line cards to other network devices. To prevent damage to the fiber-optic cables that can separate from their cables, Cisco recommends that you keep the transceivers disconnected from their fiber-optic cables when installing the transceiver in the line card.
The system console port is an RJ-45 receptacle for connecting a data terminal to perform the initial configuration of NCS 5500 fixed-port chassis. The console cable is shipped with the hardware. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Attach the terminal end of the cable to the interface port on the data terminal. Step 3 Attach the other end of the cable to the console port. Table 6: RJ-45 Straight-through Cable Pin-outs RJ-45 Pin Signal — — Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
Note is complete. To connect cables to the system management port, attach Category 5 cables directly to the RJ-45 receptacle on the management Ethernet port. Management Ethernet port Console port Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
Step 2 When the system is booted up for the first time, a new username and a password is to be created. The following prompt appears: Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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If you enter a strong password, the software asks you to confirm the password. Step 4 Enter the same password again. If you enter the same password, the software accepts the password . Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
Protect the line card by inserting a clean SFP/SFP+ module cage cover, shown in the figure below, into Caution the optical module cage when there is no SFP or SFP+ module installed. Figure 19: SFP/SFP+ Module Cage Cover Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
The bale clasp SFP or SFP+ module has a clasp that you use to remove or install the module (see the figure below). Figure 20: Bale Clasp SFP or SFP+ Module Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
Verify that the SFP modules are completely seated and secured in their assigned receptacles on the line card by firmly pushing on each SFP module. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
Grasp the SFP module between your thumb and index finger and carefully remove it from the port, as shown in the figure below. Figure 22: Removing a Bale Clasp SFP or SFP+ Module Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Place the removed SFP module on an antistatic mat, or immediately place it in a static shielding bag if you plan to return it to the factory. Step 6 Protect your line card by inserting clean SFP module cage covers into the optical module cage when there is no SFP module installed. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
• Antistatic mat or antistatic foam to set the transceiver on. • Fiber-optic end-face cleaning tools and inspection equipment. For information on inspecting and cleaning fiber-optic connections, see Maintaining Transceivers and Optical Cables. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
QSFP+ or QSFP28 transceiver into the socket until the transceiver makes contact with the socket electrical connector (see the figure below). Figure 24: Installing the 40-Gigabit QSFP+ or 100-Gigabit QSFP28 Transceiver Module (Optical Transceiver Equipped with a Bail-Clasp Latch Shown) Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
• Keep the protective dust plugs installed in the unplugged fiber-optic cable connectors and in the transceiver optical bores until you are ready to make a connection. • Inspect and clean the MPO connector end faces just before you make any connections. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
The QSFP+ or QSFP28 transceiver module is a static-sensitive device. Always use an ESD wrist strap or Caution similar individual grounding device when handling QSFP+ or QSFP28 transceiver modules or coming into contact with modules. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
Step 4 Place the QSFP+ or QSFP28 transceiver module into an antistatic bag. Connecting Interface Ports You can connect optical interface ports on line cards with other devices for network connectivity. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
• Inspect routinely for dust and damage. If you suspect damage, clean and then inspect fiber ends under a microscope to determine if damage has occurred. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Connect Router to the Network Maintaining Transceivers and Optical Cables Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
• Major temperature threshold-When a major threshold is exceeded, a major alarm occurs and the following actions occur: • For sensors 1, 3, and 4 (outlet and onboard sensors), the following actions occur: • Displays system messages. • Sends SNMP notifications (if configured). Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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We recommend that you install dual route processor cards. If you are using a router without dual route processor Note cards, Cisco recommends that you immediately replace the fan card if just one fan is not working. Step 4 hw-module location <loc> shutdown or [no] hw-module shutdown location <loc>...
C H A P T E R Replace Modules, Fan Trays, and Power Supplies • Replace NCS 55A1-24H, NCS 55A1-36H-S, NCS 5501 and NCS 5501-SE Fan Modules, page 53 • Replace NCS 5502 and NCS 5502 SE Fans, page 55 •...
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Replace Modules, Fan Trays, and Power Supplies Replace NCS 55A1-24H, NCS 55A1-36H-S, NCS 5501 and NCS 5501-SE Fan Modules Note The following figure shows the NCS 5501-SE router. The procedure is the same for NCS 5501 and NCS 55A1 routers. Figure 28: Remove NCS 5501-SE Fans b) Simultaneously press the latches, and pull the fan module fully out of the chassis.
Replace NCS 5502 and NCS 5502 SE Fans Cisco NCS 5502 and NCS 5502 SE has fan redundancy protection mechanism against a single fan failure. If a fan fails, these can work for unlimited time without any performance degrade. When the failed fan is replaced, the new fan must be physically placed within 10 minutes.
Replace Modules, Fan Trays, and Power Supplies Replace Power Supply Replace Power Supply Use this procedure to replace both the AC and DC power supply units on Cisco NCS 5501, NCS 5501 SE, NCS 55A1-24H, NCS 55A1-36H-S, NCS 5502, NCS 5502 SE chassis. Step 1 If the power supply is connected to a DC circuit, shut off the circuit at the circuit breaker.
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Replace Modules, Fan Trays, and Power Supplies Replace Power Supply Figure 31: Remove NCS 55A1-36H-S Power Supply Figure 32: Remove NCS 5502 and NCS 5502 SE Power Supply Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Replace Modules, Fan Trays, and Power Supplies Replace Power Supply Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
• Airflow Direction, page 66 • Transceivers, Connectors, and Cables, page 66 Environmental and Physical Specifications Table 7: Environmental and Physical Specifications for NCS 5501 Environmental Ranges Operating Temperature 32 to 104°F (0 to 40°C) Non-operating (storage) -40 to 158°F (-40 to 70°C)
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Ambient temperature is measured 6" in front of the system air intake (cold aisle). Physical Dimensions Rack Unit Width 17.3 in (43.94 cm) Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Rack Unit Height 3.45 in (8.76 cm) Width 17.3 in (43.94 cm) Depth 30.0 in (76.20 cm) Weight NCS 5502: 52.5 lbs (23.8136 kgs) NCS 5502 SE: 55.5 lbs (25.17438 kgs) Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
NCS 5501 Fixed Chassis Weight, Quantity and Power Consumption The NCS 5501 fixed chassis offers two hot-swappable power supplies providing 1+1 redundancy. For 1+1 redundancy mode, there must be two subsystems each, providing enough power supply to maintain the system.
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See the following table for details Fan Tray (2 maximum) • NCS-1RU-FAN-FW • NCS-1RU-FAN-RV Table 11: NCS 5501 and NCS 5501 SE Fan Tray Power Consumption Ambient Temperature Power Consumption of Each Fan Quantity of Fan trays Total Fan Tray Power Consumption Tray 25°C...
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Table 13: NCS-55A1-24H, NCS 55A1-36H-S Fan Tray Power Consumption Ambient Temperature Power Consumption of Each Fan Quantity of Fan trays Total Fan Tray Power Consumption Tray 25°C 55°C 108W Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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Fan Tray (3 maximum) 1.8 lb 260W • Cisco NCS 5500 Fan Tray 2RU Chassis Port-S Intake / Front-to-back: NC55-2RU-FAN-FW(=) • Cisco NCS 5500 Fan Tray 2RU Chassis Port-S Exhaust / Back-to-Front: NC55-2RU-FAN-RV(=) Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
Airflow Direction The airflow through the fan trays and power supplies on the Cisco NCS 5000 series router is either from the port side exhaust or the port side intake, depending on how the modules were ordered. To ensure proper airflow, you must make sure that when you install the switch its air intake is positioned in a cold aisle and the air exhaust is positioned in a hot aisle for your data center.
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System Specifications RJ-45 Connectors Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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System Specifications RJ-45 Connectors Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
Power Supply LEDs, page 72 Chassis LEDs NCS 5501: Attention (ATTN), STATUS, and ALARM LEDs are located on the bottom left front of the chassis. NCS 5501 SE and NCS 55A1-24H: Attention (ATTN), STATUS, ALARM, and SYNC LEDs are located along the left front of the chassis.
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Free run/Holdover - Time core is in free run or holdover mode. Time core clock synchronization is disabled. STATUS + Flashing Red Secure Boot validation failure state. This case is only applicable ALARM (Both immediately after power on. LEDs) Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
Fan Tray LED Fan Tray LED NCS-55A1-24H, NCS 55A1-36H-S, NCS 5501 and NCS 5501 SE Fan Tray LED Fan tray modules are located on the back side of the chassis. Each NCS-55A1-24H, NCS 55A1-36H-S, NCS 5501, and NCS 5501 SE fan tray module has a Status LED.
NCS 55A1-24H, NCS 5501 and NCS 5501 SE Power Supply LEDs Power modules are located on the back side of the chassis. Each NCS 55A1-24H, NCS 5501 and NCS 5501 SE power module has an OK and a FAIL LED.
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Power supply is operating but a warning condition has occurred, due to one of the following conditions: • High temperature • High power • Slow fan Power supplies are not receiving power. Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...
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LEDs Power Supply LEDs Hardware Installation Guide for Cisco NCS 5500 Series Fixed-Port Routers...