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Toshiba QOSMIO G10 Maintenance Manual
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Toshiba Personal Computer
QOSMIO G10
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-497

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Summary of Contents for Toshiba QOSMIO G10

  • Page 1 Toshiba Personal Computer QOSMIO G10 Maintenance Manual TOSHIBA CORPORATION File Number 960-497...
  • Page 2 © 2004 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
  • Page 3 This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer QOSMIO G10. NOTE: Each model of QOSMIO G10 has a different configuration. For each model’s configuration, refer to the parts list dedicated to it. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.
  • Page 4: Handling The Lcd Module

    The manual is divided into the following parts: Chapter 1 Hardware Overview describes the QOSMIO G10 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
  • Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the QOSMIO G10 that appear on its display is presented in the type face below: Format complete...
  • Page 6: Table Of Contents

    Touch pad Troubleshooting ..................2-48 Display Troubleshooting..................2-50 2.10 Optical Disk Drive Troubleshooting................ 2-53 2.11 Modem Troubleshooting..................2-54 2.12 LAN Troubleshooting....................2-56 2.13 Wireless LAN Troubleshooting................2-57 2.14 Sound Troubleshooting.................... 2-60 2.15 TV Tuner Troubleshooting ..................2-62 QOSMIO G10 Maintenance Manual (960-497)
  • Page 7 Wireless LAN Test Program (Intel-made b/g)............3-57 3.27 Wireless LAN Test Program (Intel-made a/b/g)............3-61 3.28 Wireless LAN Test Program (Askey-made)............3-66 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program ..........3-70 3.30 Sound Test Program....................3-84 3.31 SETUP ........................3-90 QOSMIO G10 Maintenance Manual (960-497)
  • Page 8 VGA heat sink......................4-68 4.25 TV tuner module ...................... 4-69 4.26 PC card slot ......................4-72 4.27 LCD unit / FL inverter ..................... 4-73 4.28 LCD harness......................4-78 4.29 Wireless antennas..................... 4-80 4.30 Fluorescent lamp ...................... 4-83 viii QOSMIO G10 Maintenance Manual (960-497)
  • Page 9 Appendix C Pin Assignment ..................C-1 Appendix D Display Codes .................... D-1 Appendix E Key Layout....................E-1 Appendix F Wiring Diagrams..................F-1 Appendix G BIOS Rewite procedures................G-1 Appendix H EC/KBC Rewrite procedures..............H-1 Appendix I Reliability.....................I-1 QOSMIO G10 Maintenance Manual (960-497)
  • Page 10 QOSMIO G10 Maintenance Manual (960-497)
  • Page 11: Hardware Overview

    Chapter 1 Hardware Overview QOSMIO G10 Maintenance Manual (960-497)
  • Page 12 Hardware Overview 1-ii QOSMIO G10 Maintenance Manual (960-497)
  • Page 13 LCD Module ..................1-25 1.6.2 FL Inverter Board................1-26 Power Supply ......................1-27 Batteries ........................1-29 1.8.1 Main Battery..................1-29 1.8.2 Battery Charging Control ..............1-30 1.8.3 RTC battery ..................1-31 AC Adapter ......................1-32 QOSMIO G10 Maintenance Manual (960-497) 1-iii...
  • Page 14 Table 1-13 Time required for charges of main battery ..........1-30 Table 1-14 Data preservation time ................. 1-30 Table 1-15 Time required for charges of RTC battery........... 1-31 Table 1-16 AC adapter specifications ................1-32 1-iv QOSMIO G10 Maintenance Manual (960-497)
  • Page 15: Features

    1 Hardware Overview 1.1 Features Features Features The QOSMIO G10 series are high performance all-in-one PCs running a Pentium-M processor. The features are listed below. Microprocessor Microprocessor that is used will be different of the model. ® ® Intel Mobile Pentium Pentium-M 1.50GHz (Processor Number ;...
  • Page 16 101- or 102-key enhanced keyboard. PC card slot The PC card slot (PCMCIA) accommodates one 5mm Type II card. The slot support 16-bit PC cards and Card Bus PC cards. CardBus supports 32-bit PC cards. QOSMIO G10 Maintenance Manual (960-497)
  • Page 17 This enables a communication to devices that support Bluetooth Version 1.2/1.1/. Adopting AFH (Adaptive Frequency Hopping), reduce the interference with the wireless communication in 2.4GHz. It can be switched on or off with a switch on the computer. QOSMIO G10 Maintenance Manual (960-497)
  • Page 18: Figure 1-1 Front Of The Computer And The System Units Configuration

    1.1 Features 1 Hardware Overview Figure 1-1 shows the front of the computer and the system units configuration. Figure 1-1 Front of the computer and the system units configuration QOSMIO G10 Maintenance Manual (960-497)
  • Page 19: System Block Diagram

    1 Hardware Overview 1.2 System Block Diagram System Block Diagram Figure 1-2 shows the system block diagram. Figure 1-2 System block diagram QOSMIO G10 Maintenance Manual (960-497)
  • Page 20 − 64KB used for VGA-BIOS − 60KB used for Intel PXE − 32KB used for ACPI − 16KB used for MBI − 17KB used for booting − 16KB used for Parameter Block − 19KB are reserved QOSMIO G10 Maintenance Manual (960-497)
  • Page 21 − PCI Interface (PCI Rev. 2.3) − PC Card Controller − IEEE1394 Controller − Flash Media Controller − SD Host Controller Super I/O (SMSC-made LPC47N217) • Two serial ports (NS16C550 compatible) (1 port is used as Debug port) QOSMIO G10 Maintenance Manual (960-497)
  • Page 22 − AGP 4x (32bit) − TMDS − TV Encoder Other main system chips • PSC (Toshiba-made TMP87PM48U x 1) • Clock Generator (ICS-made 950812CGT x 1) • EC/KBC (Renesas-made HD64F2163BVTG10V x 1) • FWH (ATM-made AT49LW080-33TL/AT49LW080-33TC ST-Micro-made M50FW080N1 x 1) •...
  • Page 23 The transfer speed of data receiving is 56kbps, of data sending is 33.6kbps and of FAX is 14.4kbps. Actual speed depends on the quality of the line used. Connected to telephone line through RJ11 MODEM jack. QOSMIO G10 Maintenance Manual (960-497)
  • Page 24: Figure 1-3 2.5-Inch Hdd

    Height (mm) dimensions 100.0 Depth (mm) 99 (max) Weight (g) Standard value Parameter TOSHIBA TOSHIBA TOSHIBA TOSHIBA HDD2191V HDD2193V HDD2194V HDD2A02B 69.85 Width (mm) Outline Height (mm) dimensions 100.0 Depth (mm) 99 (max) Weight (g) 1-10 QOSMIO G10 Maintenance Manual (960-497)
  • Page 25 9.5±0.2 Height (mm) dimensions 100.2±0.25 Depth (mm) Weight (g) Standard value Parameter FUJITSU FUJITSU FUJITSU FUJITSU G8BC0001HA10 G8BC00019410 G8BC00019610 G8BC00019810 70.0 Width (mm) Outline Height (mm) dimensions 100.0 Depth (mm) 99 (max) Weight (g) QOSMIO G10 Maintenance Manual (960-497) 1-11...
  • Page 26: Table 1-2 2.5-Inch Hdd Specifications

    202.9-373.3 154.3-298.0 (Mbits/s) Interface transfer rate 100 (Ultra DMA mode) (MB/s) Storage density (Kbpi) 78.9 88.8 78.9 Track density (Ktpi) Average random seek time (read) (ms) Average random seek time (write) (ms) Power-on-to-ready (sec) 1-12 QOSMIO G10 Maintenance Manual (960-497)
  • Page 27 5,400 Data transfer speed (Mbits/s) Interface transfer rate (MB/s) 100 (Ultra DMA mode) Storage density (Kbpi) 113.2 Track density (Ktpi) Average random seek time (read) (ms) Average random seek time (write) (ms) Power-on-to-ready (sec) QOSMIO G10 Maintenance Manual (960-497) 1-13...
  • Page 28 5,400 Data transfer speed 443.2 (Mbits/s) Interface transfer rate 100 (Ultra DMA mode) (MB/s) Storage density (Kbpi) Track density (Ktpi) Average random seek time (read) (ms) Average random seek time (write) (ms) Power-on-to-ready (sec) 1-14 QOSMIO G10 Maintenance Manual (960-497)
  • Page 29: Figure 1-4 Dvd-Rom & Cd-R/Rw Drive

    Table 1-3 DVD-ROM & CD-R/RW drive outline dimensions Parameter Standard value MATSUSHITA TEAC Maker (G8CC0001X610) (G8CC0001Y610) Width (mm) Outline Height (mm) 12.7 (excluding projections) dimensions Depth (mm) 129.0 129.4 Mass (g) 200±10 190 or less QOSMIO G10 Maintenance Manual (960-497) 1-15...
  • Page 30: Table 1-4 Dvd-Rom & Cd-R/Rw Drive Specifications

    Ultra DMA mode 33.3 MB/s Ultra DMA MODE2 CD-ROM 150 (Random) Access time (ms) DVD-ROM 180 (Random) Buffer memory CD-DA,CD-ROM,CD-ROM XA CD-R,CD-RW Photo CD CD-Extra(CD+),CD-text Supported disk format DVD-ROM,DVD-R (DVD-R Multi-boarder supported) DVD-RW(Ver.1.1) DVD-RAM(2.6GB/4.7GB) DVD+R, DVD+RW 1-16 QOSMIO G10 Maintenance Manual (960-497)
  • Page 31 Buffer memory CD-DA, CD-I CD-ROM Mode1,CD-ROM XA Modo2 (form1, Form2) Multi-session Photo CD, Video CD, Enhanced CD,CD-text Supported disk DVD-ROM, format DVD-R (General, Authoring, Single/Multi-boarder) DVD Video, DVD-RW (Single/Multi-boarder, Packet) DVD-RAM (2.6GB/4.7GB) DVD+R/RW (Single/Multi-boarder, Packet) QOSMIO G10 Maintenance Manual (960-497) 1-17...
  • Page 32: Table 1-5 Dvd Super Multi Drive Outline Dimensions

    Figure 1-5 DVD Super Multi drive Table 1-5 DVD Super Multi drive outline dimensions Parameter Standard value MATSUSHITA MATSUSHITA Maker (G8CC00021610) (G8CC0001S610) Width (mm) Outline dimensions Height (mm) 12.7 (excluding projections) Depth (mm) 129.0 Mass (g) 210±10 1-18 QOSMIO G10 Maintenance Manual (960-497)
  • Page 33: Table 1-6 Dvd Super Multi Drive Specifications

    Ultra DMA mode 33.3 MB/s(Ultra DMA MODE2 supported) CD-ROM 150 (Random) Access time (ms) DVD-ROM 180 (Random) Buffer memory CD-DA, CD-ROM, CD-ROM XA, Photo CD, CD-Extra(CD+),CD-text Supported disk format DVD-R, DVD-RW (Ver1.1) DVD+R/+RW, DVD Video, DVD-RAM (2.6GB/4.7GB) QOSMIO G10 Maintenance Manual (960-497) 1-19...
  • Page 34 Ultra DMA mode 33.3 MB/s(Ultra DMA MODE2 supported) CD-ROM 150 (Random) Access time (ms) DVD-ROM 180 (Random) Buffer memory CD-DA, CD-ROM, CD-ROM XA, Photo CD, Video CD, CD-Extra(CD+),CD-text Supported disk format DVD-ROM, DVD-R (3.9GB/4.7GB), DVD-RW (Ver1.1) DVD+R/+RW, DVD Video, DVD-RAM (2.6GB/4.7GB/9.4GB) 1-20 QOSMIO G10 Maintenance Manual (960-497)
  • Page 35: Table 1-7 Dvd Super Multi Drive (Double-Layer) Outline Dimensions

    Table 1-7 DVD Super Multi drive (Double-Layer) outline dimensions Parameter Standard value MATSUSHITA TEAC Maker (G8CC00021611) (G8CC00024611) Outline Width (mm) dimensions (excluding Height (mm) 12.7 projections) Depth (mm) 129.0 129.4 Mass (g) 210 (±10) QOSMIO G10 Maintenance Manual (960-497) 1-21...
  • Page 36: Table 1-8 Dvd Super Multi Drive (Double-Layer) Specifications (1/2

    Ultra DMA mode 33.3 MB/s(Ultra DMA MODE2 supported) CD-ROM 150 (Random) Access time (ms) DVD-ROM 180 (Random) Buffer memory CD-DA, CD-ROM, CD-ROM XA, Photo CD, CD-Extra(CD+), CD-text Supported disk format DVD-R, DVD-RW (Ver1.1) DVD+R/+RW, DVD Video, DVD-RAM (2.6GB/4.7GB) 1-22 QOSMIO G10 Maintenance Manual (960-497)
  • Page 37 (ms) DVD-ROM 130 (Random) Buffer memory CD-DA, CD-ROM (Mode1, Mode2), CD-ROM XA Mode2 (Form1, Form2), Photo CD, Enhanced CD, CD-text Supported disk format DVD-ROM, DVD-R (General/Authoring), DVD-RW, DVD+R/+RW, DVD Video, DVD-RAM (4.7GB, 2.6GB/Read Only) QOSMIO G10 Maintenance Manual (960-497) 1-23...
  • Page 38: Keyboard

    Figure 1-7 is a view of the keyboard. Figure 1-7 Keyboard See Appendix E for details of the keyboard layout. 1-24 QOSMIO G10 Maintenance Manual (960-497)
  • Page 39: Figure 1-8 Lcd Module

    Figure 1-8 shows a view of the LCD module and Table 1-9 lists the specifications. Figure 1-8 LCD module Table 1-9 LCD module specifications Specifications Item LG-Philips G33C00029110 Number of Dots 1,440(W) × 900(H) Dot spacing (mm) 0.25875(H)× 0.25875(V) QOSMIO G10 Maintenance Manual (960-497) 1-25...
  • Page 40: Table 1-10 Fl Inverter Board Specifications

    Table 1-10 FL inverter board specifications Specifications Item G71C0004F310 Input Voltage (V) 5 (DC) Power (W) Voltage (V) 900 (rms) Power (W/VA) 7W / 10VA Output (x 2 output ; MAX 13W) Current 7 (rms) (f=70KHz)(mA) (x 2 output) 1-26 QOSMIO G10 Maintenance Manual (960-497)
  • Page 41: Power Supply

    6. Provides more accurate detection of a low battery. 7. Calculates the remaining battery capacity. 8. Controls the transmission of the status signal of the main battery. Table 1-11 lists the power supply output specifications. QOSMIO G10 Maintenance Manual (960-497) 1-27...
  • Page 42: Table 1-11 Power Supply Output Rating

    SDRAM(SPD), ICH4-M, ,WW- Tuner, FWH, Super I/O, LAN,IEEE1394, TV Encoder, LCD, AD1981B,GPU, SVP EX, TMDS, Headphone AMP Mini-PCI, HDD, ODD, KB, T-PAD, GPU Card Cont, Mini-PCI, MDC PC-Card, USB ICH4-M, IR Cont. EC/KBC EC/KBC, System LED 1-28 QOSMIO G10 Maintenance Manual (960-497)
  • Page 43 1 Hardware Overview 1.7 Power Supply 2.0 -3.6 ICH4-M (RTC) QOSMIO G10 Maintenance Manual (960-497) 1-29...
  • Page 44: Table 1-12 Battery Specifications

    (RTC) battery 1.8.1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected. In Standby, the main battery maintains the current status of the computer. 1-30 QOSMIO G10 Maintenance Manual (960-497)
  • Page 45: Table 1-13 Time Required For Charges Of Main Battery

    Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-14. Table 1-14 Data preservation time Condition preservation time Standby About 3 days Shutdown About 15 days QOSMIO G10 Maintenance Manual (960-497) 1-31...
  • Page 46: Table 1-15 Time Required For Charges Of Rtc Battery

    Table 1-15 lists the Time required for charges of RTC battery and data preservation time. Table 1-15 Time required for charges of RTC battery Condition Time Power ON (Lights Power LED) About 8 hours Data preservation tome (Full-charged) About a month 1-32 QOSMIO G10 Maintenance Manual (960-497)
  • Page 47: Table 1-16 Ac Adapter Specifications

    Table 1-16 lists the AC adapter specifications. Table 1-16 AC adapter specifications Parameter Specification G71C0002R610 Power 120W (Peak 150W) Input voltage AC 100 to 240V Input frequency 50Hz/60Hz Input voltage 1.7A or less Output voltage DC 15V Output current 8.0A QOSMIO G10 Maintenance Manual (960-497) 1-33...
  • Page 48 Chapter 2 Troubleshooting Procedures QOSMIO G10 Maintenance Manual (960-497)
  • Page 49 2-ii QOSMIO G10 Maintenance Manual (960-497)
  • Page 50 Diagnostic Test Program Execution Check ......2-46 Procedure 2 Connector Check and Replacement Check......2-47 Touch pad Troubleshooting ..................2-47 Procedure 1 Diagnostic Test Program Execution Check ......2-48 Procedure 2 Connector Check and Replacement Check......2-49 QOSMIO G10 Maintenance Manual (960-497) 2-iii...
  • Page 51 Procedure 1 Diagnostic Test Program Execution Check ......2-60 Procedure 2 Connector Check..............2-60 Procedure 3 Replacement Check ............. 2-61 2.15 TV Tuner Troubleshooting ..................2-62 Procedure 1 Connector Check and Replacement Check......2-62 2-iv QOSMIO G10 Maintenance Manual (960-497)
  • Page 52 Debug port (Suspend mode) error status ............. 2-29 Table 2-6 Debug port (Resume mode) error status ............2-32 Table 2-7 FDD error code and status ................2-38 Table 2-8 2.5” Hard disk drive error code and status........... 2-44 QOSMIO G10 Maintenance Manual (960-497)
  • Page 53 2-vi QOSMIO G10 Maintenance Manual (960-497)
  • Page 54: Troubleshooting

    1. Phillips screwdrivers (For replacement procedures) 2. Implements for debugging port check • Toshiba MS-DOS system FD • RS-232C cross cable • Test board with debug port test cable • PC for displaying debug port test result QOSMIO G10 Maintenance Manual (960-497)
  • Page 55 There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow. <e.g> Connection of modem QOSMIO G10 Maintenance Manual (960-497)
  • Page 56: Troubleshooting Flowchart

    Before going through the flowchart steps, verify the following: Ask him or her to enter the password if a password is registered. Verify with the customer that Toshiba Windows is installed on the hard disk. Non- Windows operating systems can cause the computer to malfunction.
  • Page 57 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) QOSMIO G10 Maintenance Manual (960-497)
  • Page 58 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) QOSMIO G10 Maintenance Manual (960-497)
  • Page 59 11. If an error is detected on the sound test, perform the Sound Troubleshooting Procedures in Section 2.14. 12. If an error is detected on the TV tuner test, perform the TV tuner Troubleshooting Procedures in Section 2.15. QOSMIO G10 Maintenance Manual (960-497)
  • Page 60: Power Supply Troubleshooting

    The battery level is low while the system power is ON. (even intervals) Blinks orange once The system is driven by only a battery and the battery level (at being switched on) is low. Doesn’t light Any condition other than those above. QOSMIO G10 Maintenance Manual (960-497)
  • Page 61 Check 2 If the DC IN icon does not light, go to Procedure 3. Check 3 If the battery icon does not light orange or green, go to Procedure 4. NOTE: Use a supplied AC adapter G71C0002R610. QOSMIO G10 Maintenance Manual (960-497)
  • Page 62 On for one second “0” On for half second Interval between data bits Off for half second The error code begins with the least significant digit. Example: Error code 11h (Error codes are given in hexadecimal format.) Start QOSMIO G10 Maintenance Manual (960-497)
  • Page 63 Common Dock output voltage is over 16.5V. Current from the DC power supply is over 12.0A. Current from the DC power supply is over 0.5A when there is no load. Abnormal current has been sensed. 2-10 QOSMIO G10 Maintenance Manual (960-497)
  • Page 64 1R5-C1 voltage is 1.275V or less while the computer is suspended. 1R5-C1 voltage is abnormal while the computer is shutdown. (CV support) 1R5-C1 voltage is 1.275V or less when the computer is booting up. (CV support) QOSMIO G10 Maintenance Manual (960-497) 2-11...
  • Page 65 E5V voltage is 4.50V or less when the computer is booting up. E5V voltage is 4.50V or more when the computer is powered off. E5V voltage is 4.50V or less while the computer is suspended. 2-12 QOSMIO G10 Maintenance Manual (960-497)
  • Page 66 1R25-B1V voltage is 1.063V or less when the computer is booting up. 1R25-B1V voltage is 1.063V or more when the computer is powered off. 1R25-B1V voltage is 1.063V or less while the computer is suspended. QOSMIO G10 Maintenance Manual (960-497) 2-13...
  • Page 67 Connect a new AC adapter and AC power cord. If the problem still occurs, go to Procedure 5. Check 3 In the case of error code 21h: Go to Procedure 3. Check 4 For any other errors, go to Procedure 5. 2-14 QOSMIO G10 Maintenance Manual (960-497)
  • Page 68: Procedure 3 Connection Check

    If the battery pack is still not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack is still not charged, go to Procedure 5. QOSMIO G10 Maintenance Manual (960-497) 2-15...
  • Page 69: Procedure 5 Replacement Check

    Check 2 BT board may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 2 System board may be faulty. Replace it with a new one. 2-16 QOSMIO G10 Maintenance Manual (960-497)
  • Page 70: System Board Troubleshooting

    Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debugging Port Check Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check QOSMIO G10 Maintenance Manual (960-497) 2-17...
  • Page 71 Go to Procedure 3. WARNING: RESUME FAILURE. PRESS ANY KEY TO CONTINUE. If any other error message displays, perform Check 3. 2-18 QOSMIO G10 Maintenance Manual (960-497)
  • Page 72 (16) PIC #1 ERROR (17) PIC #2 ERROR (18) KBC ERROR (19) HDC ERROR (20) HDD #0 ERROR (21) HDD #1 ERROR (22) NO FDD ERROR (23) FDC ERROR (24) TIMER INTERRUPT ERROR (25) RTC UPDATE ERROR QOSMIO G10 Maintenance Manual (960-497) 2-19...
  • Page 73 The D port status is displayed in the following form; 6. When the D port status is FFFFh (normal status), go to Procedure 4. 7. When the D port status falls into any status in Table 2-4, execute Check 1. 2-20 QOSMIO G10 Maintenance Manual (960-497)
  • Page 74 “BIOS rewrite process”. Transits to System BIOS IRT. F003h BIOS rewrite Initialization of ICHM. D31 DRAM configuration Permission of cache (L1 cache only) Memory clear Transition to real mode and copy of BIOS to RAM QOSMIO G10 Maintenance Manual (960-497) 2-21...
  • Page 75 Initialization of H/W (before Initialization of MCHM DRAM recognition) Initialization of ICH4M.D31.Func0 Initialization of ICH4M.D31.Func1 Initialization of USB.Func0,1,2,7 Initialization of ICH4M.D31.Func3 Initialization of ICH4M.D31.Func5 Initialization of FLUTE Initialization of PIT channel 1 (Setting the refresh interval “30µs”) 2-22 QOSMIO G10 Maintenance Manual (960-497)
  • Page 76 Resume error F176H Checksum check of PnP RAM Resume error 177H To resume process (RESUME_MAIN) To resume error process Returns the CPU clock to “Low” Prohibition of all SMI Clears resume status Returns to ROM QOSMIO G10 Maintenance Manual (960-497) 2-23...
  • Page 77 AC adapter rated over current control Dividing procedures for time measuring by IRT Setting for clock generator CPU Initialization Update of micro code Geyserville support check Setting of CPU clock to “high" Graphics Aperture Size setting 2-24 QOSMIO G10 Maintenance Manual (960-497)
  • Page 78 H/W setting based on resource F109h Task generation for waiting PnP resource making completion PnP H/W initialization PC card slot initialization PCI automatic configuration Making of work for automatic configuration Acquisition of PCI IRQ QOSMIO G10 Maintenance Manual (960-497) 2-25...
  • Page 79 Check of convention memory in the protected mode (boot) F114h EXT_MEM_CHECK Check of exception in the protected mode (boot) F115h Check of exception in the DPORT= F116H when error protected mode INIT_SYS_MEM Initialization of conventional memory (Reboot) 2-26 QOSMIO G10 Maintenance Manual (960-497)
  • Page 80 Waiting for completion of BIOS rewriting of PSC version Waiting for completion of setting clock generator When error occurred, halts at DPORT=F11FH Waiting for completion of initialization of Serial port (PC supporting SIO) Cancel of NMI Mask QOSMIO G10 Maintenance Manual (960-497) 2-27...
  • Page 81 Final decision of USB FDD drive information Post processing of PRE_BOOT_SETUP Clearance of PWRBTN_STS Enabling POWER Button Measure on chip set defective F120h Clearance of IRT status Update of check sum of Runtime side F1FFh 2-28 QOSMIO G10 Maintenance Manual (960-497)
  • Page 82 Checks if in IRT. Checks if external cards are connected (If PNP OS exists, does not check.) Execution of driver for suspend Clearing of data for Remote Lockout Storing of USB register Halt of HC. QOSMIO G10 Maintenance Manual (960-497) 2-29...
  • Page 83 Waiting for completion of suspending for HDD password F13Ah Prohibition of PCI arbiter Setting of Wakeup event Power-off of PC card Re-setting backup current Forced off of fan Checks whether off-process for resume is needed 2-30 QOSMIO G10 Maintenance Manual (960-497)
  • Page 84 SMRAM. Calculates the checksum of system BIOS in F13Dh Checksum does not match during IRT the IRT side. Setting status of suspend completion Prohibition of L1&L2 Power off Completion of BIOS QOSMIO G10 Maintenance Manual (960-497) 2-31...
  • Page 85 Recovery of PIC register Initialization of devices necessary for AC'97 control initialization before initializing PCI bus 2 Initializing of temperature control information Initializing of KBC VGA display-off and Reset control, Starts VGA recovery. Start recovery of VGA 2-32 QOSMIO G10 Maintenance Manual (960-497)
  • Page 86 DPORT=F172h Start of IDE device resume sequence F125h Recovery of user alarm setting and (only one time) cancel of alarm power-on function Enable of power-off switch Initializing EC and start of reading battery information QOSMIO G10 Maintenance Manual (960-497) 2-33...
  • Page 87 Renewal of Wakeup factor of DMI and SM-BIOS structure table Closing PCI device configuration area Cache control Update of parameter block A Process related to CPU Setting of CPU clock to SETUP designation Waiting for motor-off of disabled HDD 2-34 QOSMIO G10 Maintenance Manual (960-497)
  • Page 88 (In ACPI mode / not in ACPI mode) Initialization of printer port (for models supporting printer) Returning to the main process NOTE: Status outputted by the test means the last error detected in the debug port test. QOSMIO G10 Maintenance Manual (960-497) 2-35...
  • Page 89 If an error is detected during these tests, go to Procedure 4. Procedure 4 Replacement Check System board may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace system board with a new one. 2-36 QOSMIO G10 Maintenance Manual (960-497)
  • Page 90: Usb Fdd Troubleshooting

    Procedure 2. Detailed operation is given in Chapter 3, Tests and Diagnostics. If the test program cannot be executed on the computer, go to Procedure 3. QOSMIO G10 Maintenance Manual (960-497) 2-37...
  • Page 91 “write enable”. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-38 QOSMIO G10 Maintenance Manual (960-497)
  • Page 92 1. Cable can not be disconnected from the connector. 2. Cable is connected straight to the connector. 3. Cable is connected all the way seated in the connector. 4. Cable can not be broken. QOSMIO G10 Maintenance Manual (960-497) 2-39...
  • Page 93 US board may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 5. Check 5 System board may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. 2-40 QOSMIO G10 Maintenance Manual (960-497)
  • Page 94: Hdd Troubleshooting

    User’s Manual. Procedure 1 Partition Check Insert the Toshiba MS-DOS system disk and start the computer. Perform the following checks: Check 1 Input C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.
  • Page 95 2.5” HDD(s) and the connector(s) of system board may be defective (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.). Insert HDD(s) to the connector(s) firmly. If it is (or they are) firmly connected, go to Procedure 3. 2-42 QOSMIO G10 Maintenance Manual (960-497)
  • Page 96 Using the Diagnostic Disk, format 2.5” HDD with a format option (physical format). If HDD is formatted, set the 2.5” HDD partition using MS-DOS FDISK command. If you cannot format 2.5” HDD using the Tests and Diagnostic program, go to Procedure 4. QOSMIO G10 Maintenance Manual (960-497) 2-43...
  • Page 97: Procedure 4 Diagnostic Test Program Execution Check

    HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR 2-44 QOSMIO G10 Maintenance Manual (960-497)
  • Page 98 Chapter 4, Replacement Procedures and check the operation. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO G10 Maintenance Manual (960-497) 2-45...
  • Page 99: Keyboard Troubleshooting

    ONE TEST) in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, keyboard is functioning properly. 2-46 QOSMIO G10 Maintenance Manual (960-497)
  • Page 100 Keyboard may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO G10 Maintenance Manual (960-497) 2-47...
  • Page 101: Touch Pad Troubleshooting

    Execute the Touch pad test (ONLY ONE TEST) in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, touch pad is functioning properly. 2-48 QOSMIO G10 Maintenance Manual (960-497)
  • Page 102 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO G10 Maintenance Manual (960-497) 2-49...
  • Page 103: Display Troubleshooting

    Insert the Diagnostics disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected, go to Procedure 3. 2-50 QOSMIO G10 Maintenance Manual (960-497)
  • Page 104 Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. If the connection is loose, reconnect firmly and restart the computer. If the problem still occurs, go to Procedure 4. QOSMIO G10 Maintenance Manual (960-497) 2-51...
  • Page 105 Chapter 4, Replacement Procedure and test the display again. If the problem still occurs, perform Check 5. Check 5 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedure. 2-52 QOSMIO G10 Maintenance Manual (960-497)
  • Page 106: Optical Disk Drive Troubleshooting

    Optical disk drive may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with new one following the instructions in Chapter 4. QOSMIO G10 Maintenance Manual (960-497) 2-53...
  • Page 107: Modem Troubleshooting

    Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure the following connections are firmly connected. If any connector is disconnected, connect it firmly and return to Procedure 1. If the problem still occurs, perform Check 2. 2-54 QOSMIO G10 Maintenance Manual (960-497)
  • Page 108 Cable between MDC and system board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the problem still occurs, perform Check Check 6 System board may be faulty. Replace it with a new one following the instruction in Chapter 4. QOSMIO G10 Maintenance Manual (960-497) 2-55...
  • Page 109: Lan Troubleshooting

    LAN cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instruction in Chapter 4. 2-56 QOSMIO G10 Maintenance Manual (960-497)
  • Page 110: Wireless Lan Troubleshooting

    LAN. Perform the test following the instructions described in Chapter 3. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. QOSMIO G10 Maintenance Manual (960-497) 2-57...
  • Page 111 Wireless LAN card. If wireless LAN antenna cables are not connected properly, connect them firmly and perform Procedure 1. If the problem still occurs, go to the procedure 3. 2-58 QOSMIO G10 Maintenance Manual (960-497)
  • Page 112 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO G10 Maintenance Manual (960-497) 2-59...
  • Page 113: Sound Troubleshooting

    Connector Check The connection of sound system is shown in the following figure. As the connection may be defective, disassemble the PC and check each connection. If the problem still occurs, go to Procedure 3. 2-60 QOSMIO G10 Maintenance Manual (960-497)
  • Page 114 Chapter 4. If the problem still occurs, perform Check 7. Check 7 System board may be faulty. Replace it with a new one following the instructions in Chapter 4. QOSMIO G10 Maintenance Manual (960-497) 2-61...
  • Page 115: Tv Tuner Troubleshooting

    Replace them with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 6. Check 6 System board may be faulty. Replace it with new one following the instructions in Chapter 4. 2-62 QOSMIO G10 Maintenance Manual (960-497)
  • Page 116: Tests And Diagnostics

    Chapter 3 Tests and Diagnostics QOSMIO G10 Maintenance Manual (960-497)
  • Page 117 3-ii QOSMIO G10 Maintenance Manual (960-497)
  • Page 118 Error Code and Error Status Names ................ 3-34 3.19 Hard Disk Test Detail Status ................... 3-37 3.20 Only One Test ......................3-39 3.20.1 Program Description ................3-39 3.20.2 Operations ..................3-39 3.21 Head Cleaning......................3-46 3.21.1 Function Description ................3-46 QOSMIO G10 Maintenance Manual (960-497) 3-iii...
  • Page 119 Sound (Standard) test ................. 3-84 3.30.2 Sound (Legacy) test................3-86 3.30.3 CD Sound (Standard) test..............3-87 3.30.4 CD Sound (Legacy) test ..............3-89 3.31 SETUP ........................3-90 3.31.1 Function Description ................3-90 3.31.2 Accessing the SETUP Program............3-91 3-iv QOSMIO G10 Maintenance Manual (960-497)
  • Page 120 Hard disk controller status register contents..........3-37 Table 3-4 Error register contents.................. 3-38 Table 3-5 Error message....................3-76 Table 3-6 Error code for Bluetooth test (BD_ADDR) ..........3-77 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT)......3-81 QOSMIO G10 Maintenance Manual (960-497)
  • Page 121 3-vi QOSMIO G10 Maintenance Manual (960-497)
  • Page 122: The Diagnostic Test

    LOG UTILITIES RUNNING TEST FDD UTILITIES SYSTEM CONFIGURATION EXIT TO MS-DOS The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST PRINTER TEST ASYNC TEST QOSMIO G10 Maintenance Manual (960-497)
  • Page 123 A cleaning kit to clean the floppy disk drive heads (Head Cleaning) An external CRT monitor (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)
  • Page 124: H/W(Hardware) Initial Information Setting Tool

    The Diagnostics Disk (Main T&D) A LAN wraparound connector (E2PROM test) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. The Diagnostics Disk (Main T&D) QOSMIO G10 Maintenance Manual (960-497)
  • Page 125: Executing The Diagnostic Test

    3.2.1 Diagnostics menu (T&D) After pressing 1 and Enter in the startup menu, the following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
  • Page 126 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
  • Page 127: Dmi Read

    Selecting YES of TEST LOOP increases the pass counter by one, each time the test cycle ends and restarts the test cycle. Selecting NO returns the process to the subtest menu after the test is complete. QOSMIO G10 Maintenance Manual (960-497)
  • Page 128: H/W Initial Information Setting Tool

    For more details on this test, refer to the section 3.3. 3.2.3 Heatrun test program Heatrun test starts executing the same subtest as 3.23 RUNNING TEST. For more details on this test, refer to the section 3.4. QOSMIO G10 Maintenance Manual (960-497)
  • Page 129: Setting Of The Hardware Configuration

    6. “Write data OK (Y/N) ?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. 7. “Create DMIINFO TXT (Y/N) ?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. QOSMIO G10 Maintenance Manual (960-497)
  • Page 130 Press [Enter] key For more details on the system configuration information, refer to "3.25 System configuration". Subtest 09 E2PROM test (MAC/GUID/DMI) It checks whether the MAC address, GUID of IEEE1394 and DMI information are written. QOSMIO G10 Maintenance Manual (960-497)
  • Page 131: Heatrun Test

    Press any key and return to the startup menu. NOTE: The test result (Errorlog.txt) is stored in the floppy disk. The result is displayed in the same way as 3.22 LOG UTILITIES. For more detail in the display, refer to LOG UTILITIES. 3-10 QOSMIO G10 Maintenance Manual (960-497)
  • Page 132: Subtest Names

    Gradation for VGA Gradation for LCD Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address QOSMIO G10 Maintenance Manual (960-497) 3-11...
  • Page 133 W-R-C specified address REAL TIMER Real time Backup memory Real time carry NDP test EXPANSION PCMCIA wrap around [Not supported] RGB monitor ID CD-ROM Sequential read /DVD-ROM Read specified address Random address/data RW 1point W/R/C 3-12 QOSMIO G10 Maintenance Manual (960-497)
  • Page 134: System Test

    Make sure the fan rotates at high speed, then press Enter. After a while, the fan rotating will stop. Subtest 03 Geyserville If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. Subtest 04 Quick Charge QOSMIO G10 Maintenance Manual (960-497) 3-13...
  • Page 135 : XXXXXXXXXXX Version Number : XXXXXXXXXXXX Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. 3-14 QOSMIO G10 Maintenance Manual (960-497)
  • Page 136: Memory Test

    16KB read buffer and compared the data in the buffers. The read buffer starts from 0001 and the comparison is continued with the following read buffer addresses: 0001, 0003, 0005, 0007, 0009, 000b, 000d and 000f. QOSMIO G10 Maintenance Manual (960-497) 3-15...
  • Page 137: Keyboard Test

    Appendix D. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY 3-16 QOSMIO G10 Maintenance Manual (960-497)
  • Page 138: Display Test

    This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white, and semi-white. Each color displays for three seconds. QOSMIO G10 Maintenance Manual (960-497) 3-17...
  • Page 139 Mode 118. Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds, then returns to the DISPLAY TEST menu. 3-18 QOSMIO G10 Maintenance Manual (960-497)
  • Page 140 Subtest 07 LCD Brightness The LCD brightness changes in the following order: Super-Bright —> Bright —> Semi-Bright —> Bright —> Super-Bright After displaying with Super-Bright of LCD brightness, return to the DISPLAY TEST menu. QOSMIO G10 Maintenance Manual (960-497) 3-19...
  • Page 141: Floppy Disk Test

    : XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU 3-20 QOSMIO G10 Maintenance Manual (960-497)
  • Page 142 This subtest writes the data specified by an operator to a specified track, head, and address. Subtest 05 Read specified address This subtest reads data from a track, head, and address specified by an operator. QOSMIO G10 Maintenance Manual (960-497) 3-21...
  • Page 143: Printer Test

    Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple Pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. 3-22 QOSMIO G10 Maintenance Manual (960-497)
  • Page 144 NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) QOSMIO G10 Maintenance Manual (960-497) 3-23...
  • Page 145: Async Test

    FIR/SIR port. Subtest 03 Wraparound (on board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. 3-24 QOSMIO G10 Maintenance Manual (960-497)
  • Page 146: Hard Disk Test

    3. This message is used to select whether or not the HDD status is displayed on the screen. The HDC status is described in section 3.19. Select 1 or 2. Detail status display (1:no, 2:yes) QOSMIO G10 Maintenance Manual (960-497) 3-25...
  • Page 147 1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. 3-26 QOSMIO G10 Maintenance Manual (960-497)
  • Page 148 This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. QOSMIO G10 Maintenance Manual (960-497) 3-27...
  • Page 149: Real Timer Test

    Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. 3-28 QOSMIO G10 Maintenance Manual (960-497)
  • Page 150 Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. QOSMIO G10 Maintenance Manual (960-497) 3-29...
  • Page 151: Ndp Test

    To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 This test checks the following functions of NDP: Control word Status word Addition Multiplication 3-30 QOSMIO G10 Maintenance Manual (960-497)
  • Page 152: Expansion Test

    00003 –– –– Speaker line 00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? QOSMIO G10 Maintenance Manual (960-497) 3-31...
  • Page 153 NOTE: To execute this subtest, RGB monitor ID wraparound connector is required. The wiring diagram of the connector is described in Appendix F. Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by using VESA command. 3-32 QOSMIO G10 Maintenance Manual (960-497)
  • Page 154: Cd-Rom/Dvd-Rom Test

    To execute the CD-ROM/DVD-ROM test, select 13 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.
  • Page 155: Error Code And Error Status Names

    HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND)' Display VRAM SIZE NOT SUPPORT 3-34 QOSMIO G10 Maintenance Manual (960-497)
  • Page 156 HDD - ADDRESS MARK NOT FOUND HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY QOSMIO G10 Maintenance Manual (960-497) 3-35...
  • Page 157 CARD TYPE ERROR ZV_CONT# ERROR CD-ROM BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR 3-36 QOSMIO G10 Maintenance Manual (960-497)
  • Page 158: Hard Disk Test Detail Status

    “0” … Not used (Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. QOSMIO G10 Maintenance Manual (960-497) 3-37...
  • Page 159 “1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used 3-38 QOSMIO G10 Maintenance Manual (960-497)
  • Page 160: Only One Test

    9 .... Common Test ***************************************************************** ..Press test number[1-8, 9] ? Select the subtest number you want to test and press Enter. To return to the DIAGNOSTIC TEST menu, select 9 and press Enter. QOSMIO G10 Maintenance Manual (960-497) 3-39...
  • Page 161 Holding a key down enables the auto-repeat function which causes the key’s display character to blink. Press Del + Enter to end the test. IF TEST OK, Press [Dell][Enter]key 3-40 QOSMIO G10 Maintenance Manual (960-497)
  • Page 162 The parameters appear above the <BUTTONS> (1) or (2) corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. QOSMIO G10 Maintenance Manual (960-497) 3-41...
  • Page 163 This subtest checks if the Wireless communication switch works properly. If the test is started with the switch ON, following message appears in the display. Kill switch is set to a start position (OFF) 3-42 QOSMIO G10 Maintenance Manual (960-497)
  • Page 164 OK message appears in the display if the test ends without a defective. NG message appears in the display if a defective is found during the test. Confirm the connection of cable, then execute the test again. Press 9 and return to ONLY ONE TESST menu. QOSMIO G10 Maintenance Manual (960-497) 3-43...
  • Page 165 Confirm each LED lights properly. Press [Caps Lock ] key ! ...Caps (on/off) Press [Fn + F10 ] key ! ...Arrow (on/off) Press [Fn + F11 ] key ! ...Num (on/off) Slide [BT/W-LAN switch L&R]! (on/off) 3-44 QOSMIO G10 Maintenance Manual (960-497)
  • Page 166 This subtest checks if AUDIO button of attached remote controller works properly. The following message appears in the display. Press [AUDIO] button ! Press AUDIO button of the remote controller and return to the ONLY ONE TEST menu. QOSMIO G10 Maintenance Manual (960-497) 3-45...
  • Page 167: Head Cleaning

    2. Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press Enter. 3. When the message appears, the FDD head cleaning has begun. “cleaning start” 4. The display automatically returns to the DIAGNOSTIC MENU when the program is completed. 3-46 QOSMIO G10 Maintenance Manual (960-497)
  • Page 168: Log Utilities

    5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7. Read data (RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. QOSMIO G10 Maintenance Manual (960-497) 3-47...
  • Page 169: Operations

    The 7 key writes the log information to a floppy disk. 3. In the case of “error retry OK,” a capital “R” will be placed at the beginning of the error status. However, it is not added to the error count. 3-48 QOSMIO G10 Maintenance Manual (960-497)
  • Page 170: Running Test

    2. To execute the test, press Y (yes) and Enter. To cancel the test, press N (no) and Enter. If you execute the selectable test, follow the indication message in the display. 3. After setting the selectable test, the test starts automatically. To terminate the program, press Ctrl + Break. QOSMIO G10 Maintenance Manual (960-497) 3-49...
  • Page 171: Floppy Disk Drive Utilities

    This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays hard disk information. 3-50 QOSMIO G10 Maintenance Manual (960-497)
  • Page 172: Operations

    After the floppy disk is formatted, the following message will appear: Format complete Another format (1:Yes/2:No) ? (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. QOSMIO G10 Maintenance Manual (960-497) 3-51...
  • Page 173 Copy complete Another copy (1:Yes/2:No) ? (g) To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU. 3-52 QOSMIO G10 Maintenance Manual (960-497)
  • Page 174 (i) Select a drive number and the following message will be displayed. ---Max. address --- [LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. QOSMIO G10 Maintenance Manual (960-497) 3-53...
  • Page 175 [HDD ID Read (VX.XX)] [Drive #1] [Drive #2] Model No. = XXXXXXX = XXXXXXX NOTE: Only when a 2nd HDD is installed, [Drive #2] message appears in the display. Press Enter to return to the FDD UTILITIES MENU. 3-54 QOSMIO G10 Maintenance Manual (960-497)
  • Page 176: System Configuration

    14. The number of ASYNC ports 15. Math co-processors 16. Floppy Disk Drive [Track/Head/Sector] 17. Hard Disk Drive [Sector/Drive size/Manufacture code] 18. Optical Disk Drive [Maker/Drive type/Manufacture code/Product code] 19. T&D total version 20. Date/Time QOSMIO G10 Maintenance Manual (960-497) 3-55...
  • Page 177: Operations

    #2 Sectors = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] - ODD = XXXX XXXXXXXX XXXXXXXXX [XXXXXXXXXXXX] - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. 3-56 QOSMIO G10 Maintenance Manual (960-497)
  • Page 178: Wireless Lan Test Program (Intel-Made B/G)

    : Intel Calexico 802.11b/g (MoW) G-code : G36C0000X310 PBA No. : C55369 ************************************************************* If a defective is found during the test, NG message will appear in the display. Press any key and return to the test menu. QOSMIO G10 Maintenance Manual (960-497) 3-57...
  • Page 179 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. 3-58 QOSMIO G10 Maintenance Manual (960-497)
  • Page 180 Connection of wireless LAN card • Connection of wireless LAN antenna cable (Main/Aux) • Condition of wireless LAN communication (Interference/obstruction) • Defective wireless LAN card Checking the connection and condition, execute the subtest again. QOSMIO G10 Maintenance Manual (960-497) 3-59...
  • Page 181 This subtest checks SKU information, MAC address, connection and communication of wireless LAN antenna of Calexico 802.11b/g card. The test stops at when a defective is found. For more details, refer to each subtest. 3-60 QOSMIO G10 Maintenance Manual (960-497)
  • Page 182: Wireless Lan Test Program (Intel-Made A/B/G)

    LAN card is described. ************************************************************* Module : Intel Calexico 802.11a/g (MoW) G-code : G36C00018510 PBA No. : C67287 ************************************************************* Press any key and return to the test menu. QOSMIO G10 Maintenance Manual (960-497) 3-61...
  • Page 183 If a defective is found during the test, following message will appear in the display. ************************************************************* ERROR: MAC all F MAC = XXXXXXXXXXXX ************************************************************* ************************************************************* MAC Address Check : NG !! ************************************************************* Press any key and return to the test menu. 3-62 QOSMIO G10 Maintenance Manual (960-497)
  • Page 184 Press any key and following message will appear in the display. Check which antenna (Main/Aux) is defective. ************************************************************* Aux Antenna Test : NG !! ************************************************************* Press any key and return to the test menu. QOSMIO G10 Maintenance Manual (960-497) 3-63...
  • Page 185 Connection of wireless LAN card • Connection of wireless LAN antenna cable (Main) • Condition of wireless LAN communication (Interference/obstruction) • Defective wireless LAN card Checking the connection and condition, execute the subtest again. 3-64 QOSMIO G10 Maintenance Manual (960-497)
  • Page 186 Calexico 802.11b card and communication test of Calexico 802.11a and Calexico 802.11g. The test stops at when a defective is found. For more details, refer to each subtest. QOSMIO G10 Maintenance Manual (960-497) 3-65...
  • Page 187: Wireless Lan Test Program (Askey-Made)

    3. Take out the program disk 1 and insert program disk 2. Then, press S and Enter. 4. Executing program disk 2, following menu will appear in the display. To execute the subtest, press test number and Enter. 3-66 QOSMIO G10 Maintenance Manual (960-497)
  • Page 188 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Using a wrong wireless LAN card (Using unspecified card) • Defective wireless LAN card Checking the connection, execute the subtest again. QOSMIO G10 Maintenance Manual (960-497) 3-67...
  • Page 189 Press any key and following message will appear in the display. ************************************************************* 11a Communication Test : NG !! Please refer to log. txt ************************************************************* Press any key and return to the test menu. Open the log file (log.txt) and check the result. 3-68 QOSMIO G10 Maintenance Manual (960-497)
  • Page 190 This subtest checks SKU information, MAC address, connection and communication of wireless LAN antenna of Atheros 802.11a mode, Atheros 802.11b mode and Atheros 802.11g mode. The test stops at when a defective is found. For more details, refer to each subtest. QOSMIO G10 Maintenance Manual (960-497) 3-69...
  • Page 191: Lan/Modem/Bluetooth/Ieee1394 Test Program

    #################################################################### ######### i82562 ICHx Gbe (i82540) Diagnostics program ##### #################################################################### 1 .... (i82562 + ICHx) 2 .... (Gbe) ******************************************************************** ..Press test number[1-2] ? Press the number you want to test and press Enter. 3-70 QOSMIO G10 Maintenance Manual (960-497)
  • Page 192 < TRANSMIT > < RECEIVE > NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. QOSMIO G10 Maintenance Manual (960-497) 3-71...
  • Page 193 1000Base Auto-negotiation TxRx Test CE Test Complete NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. 3-72 QOSMIO G10 Maintenance Manual (960-497)
  • Page 194: Modem Test

    RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear: ...Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y, otherwise, press N. QOSMIO G10 Maintenance Manual (960-497) 3-73...
  • Page 195: Bluetooth Test

    ..Press test number [1, 3, T] ? _ Press 1 or 3 key to perform the corresponding subtest. To quit the Bluetooth test program, eject the floppy disk and turn the computer off while the menu above is displayed. 3-74 QOSMIO G10 Maintenance Manual (960-497)
  • Page 196 1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- Initializing … When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.
  • Page 197 3 Tests and Diagnostics If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] FFFFFF FFFFFF...
  • Page 198 0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System for details. QOSMIO G10 Maintenance Manual (960-497) 3-77...
  • Page 199 The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ <- Progress Bar Ready>>>>>>>>>>>>>>>>>>>>>> [ESC] : Stop 3-78 QOSMIO G10 Maintenance Manual (960-497)
  • Page 200 BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ CCCC M PPPPPP EEEEEE TTTTTTT EEEEEEE DDDDD MM P O M M M M P M PPPPPP EEEEEE EEEEEEE D CCCC LLLLLLL EEEEEE EEEEEEE DDDDD Testing is finished A>_ QOSMIO G10 Maintenance Manual (960-497) 3-79...
  • Page 201 M PPPPPP EEEEEE TTTTTTT EEEEEEE MM P O M M M M P M PPPPPP EEEEEE EEEEEEE N N C CCCC LLLLLLL EEEEEE EEEEEEE Testing is finished _Press any key to continue. . . 3-80 QOSMIO G10 Maintenance Manual (960-497)
  • Page 202 0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System in detail. QOSMIO G10 Maintenance Manual (960-497) 3-81...
  • Page 203 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist ** See the Specification of the Bluetooth System in detail. 3-82 QOSMIO G10 Maintenance Manual (960-497)
  • Page 204: Ieee1394 Test

    This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the target machine before executing subtest 01. Subtest03 IEEE1394 GUID Display This program checks the GUID of IEEE1394. QOSMIO G10 Maintenance Manual (960-497) 3-83...
  • Page 205: Sound Test Program

    1 .... ( Microphone recording & play ) 2 .... ( Sine wave ) 3 .... ( Line IN recording & play ) 9 .... Exit to Main **************************************************************** ..Press test number[1-3, 9] ? 3-84 QOSMIO G10 Maintenance Manual (960-497)
  • Page 206 Build data: XXX XX XXXX at XX:XX:XX Loading “mic.wav”. NOTE: The message in the display might have slight difference from those above. The display returns to the Sound (Standard) test menu after the test ends. QOSMIO G10 Maintenance Manual (960-497) 3-85...
  • Page 207: Sound (Legacy) Test

    The display returns to the Sound (Standard) test menu after the test ends. 3.30.2 Sound (Legacy) test To execute the Sound (Legacy) test, select 2 and press Enter. CAUTION: Sound (Legacy) test is not supported in this model. 3-86 QOSMIO G10 Maintenance Manual (960-497)
  • Page 208: Cd Sound (Standard) Test

    To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears in the display.
  • Page 209 This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker. Return to the CD Sound (Standard) menu after the test ends. 3-88 QOSMIO G10 Maintenance Manual (960-497)
  • Page 210 “Device Config.=” of the BIOS SETUP. If the “ALL DEVICE” is not selected, music can not be played. 3.30.4 CD Sound (Legacy) test To execute the CD Sound (Legacy) test, select 4 and press Enter. CAUTION: Sound (Legacy) test is not supported in this model. QOSMIO G10 Maintenance Manual (960-497) 3-89...
  • Page 211: Setup

    (a) Power On Display (b) LCD Display Stretch (c) TV Type 11. Peripheral (a) Internal Pointing Device (b) Hard Disk Mode 12. LEGACY EMULATION (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation 13. PCI LAN 3-90 QOSMIO G10 Maintenance Manual (960-497)
  • Page 212: Accessing The Setup Program

    3 Tests and Diagnostics 3.31 SETUP 3.31.2 Accessing the SETUP Program Selecting 0 from the DIAGNOSTICS MENU and pressing Enter displays the followings: QOSMIO G10 Maintenance Manual (960-497) 3-91...
  • Page 213 1. To show the factory preset configuration, press Home. 2. To accept the default settings, press End and then press Y. NOTE: When you execute the default setting, the following settings are not changed: (1) HDD Mode (2) Password (3) Write Policy 3-92 QOSMIO G10 Maintenance Manual (960-497)
  • Page 214 This option is used to select Full Power, Low Power or User Setting of the battery save mode. When you select the battery save mode, the followings will appear. Full Power The following shows full power settings. Low Power The following shows low power settings. QOSMIO G10 Maintenance Manual (960-497) 3-93...
  • Page 215 Automatically turns off the power to the LCD panel’s illumination if the panel is not used for the duration set. The duration xx can be set to 1, 3, 5, 10, 15, 20 or 30 minutes. 3-94 QOSMIO G10 Maintenance Manual (960-497)
  • Page 216 NOTE: Too hot condition may cause defect on the CPU. When the hot condition continues, the power is automatically turned off in resume mode. QOSMIO G10 Maintenance Manual (960-497) 3-95...
  • Page 217 CD-ROM, LAN, FDD and HDD. HDD→FDD→CD-ROM→LAN: The computer looks for bootable files in the following order: HDD, FDD, CD- ROM and LAN. (Default) (*1) CD-ROM refers to a Optical Disk Drive. 3-96 QOSMIO G10 Maintenance Manual (960-497)
  • Page 218 Disabled Disables the level 2 cache. (c) Dynamic CPU Frequency mode Use this option to choose a setting from the followings. When the CPU of the computer is Celeron-M, this option is not displayed. QOSMIO G10 Maintenance Manual (960-497) 3-97...
  • Page 219 Standby is on, the computer will start with the instant security function enabled. The password = message is not displayed; however, you must enter the password to use the computer. 3. This option is enabled only once, the setting is reset, after booting up. 3-98 QOSMIO G10 Maintenance Manual (960-497)
  • Page 220 (Standby) / Alternately flashes green and blue (Power OFF/Hibernation) Mode 3 Sets to Mode 3. Changes in order of green, orange and blue (Power ON) / Glows yellow (Standby) / Glows orange (Power OFF /Hibernation) QOSMIO G10 Maintenance Manual (960-497) 3-99...
  • Page 221 This option is used to select the display when booting up. Auto-Selected Selects an external monitor if one is connected. Otherwise it selects the internal LCD. (Default) LCD+AnalogRGB Selects both the internal LCD and the external CRT for simultaneous display. 3-100 QOSMIO G10 Maintenance Manual (960-497)
  • Page 222 TV in Europe system 11. Peripheral Use this option to select the peripheral's mode. (a) Internal Pointing Device This option enables or disables the touch pad Enabled Enables the touch pad. (Default) Disabled Disables the touch pad. QOSMIO G10 Maintenance Manual (960-497) 3-101...
  • Page 223 USB floppy disk is available without the driver. Disabled Disables LEGACY support 13. PCI LAN This option sets the Enable / Disable of the built-in LAN functions. Enabled Enables built-in LAN functions. (Default) Disabled Disables built-in LAN functions. 3-102 QOSMIO G10 Maintenance Manual (960-497)
  • Page 224: Replacement Procedures

    Chapter 4 Replacement Procedures QOSMIO G10 Maintenance Manual (960-497)
  • Page 225 4 Replacement Procedures 4-ii QOSMIO G10 Maintenance Manual (960-497)
  • Page 226 4.11.2 LE board....................4-40 4.13 SD board / Microphone / MDC ................4-42 4.12.1 SD board....................4-42 4.12.2 Microphone ................... 4-45 4.12.3 MDC...................... 4-46 4.14 Touch pad......................... 4-47 4.15 Hinge (cover assembly side)..................4-49 QOSMIO G10 Maintenance Manual (960-497) 4-iii...
  • Page 227 PC card slot ......................4-72 4.27 LCD unit / FL inverter ..................... 4-73 4.28 LCD harness......................4-78 4.29 Wireless antennas..................... 4-80 4.30 Fluorescent lamp...................... 4-83 4.30 1 Replacing the 17.0-inch LG.Philips fluorescent lamp ......4-84 4-iv QOSMIO G10 Maintenance Manual (960-497)
  • Page 228 Figure 4-25 Removing a bluetooth module ................. 4-39 Figure 4-26 Removing the LE board ................... 4-40 Figure 4-27 Removing the MDC cover plate ..............4-42 Figure 4-28 Removing the SD board ................... 4-43 Figure 4-29 Removing the microphone ................4-45 QOSMIO G10 Maintenance Manual (960-497)
  • Page 229 Figure 4-56 Removing the LCD harness holder (display cover side) ......... 4-78 Figure 4-57 Removing the hinge (display cover side)............4-80 Figure 4-58 Removing the wireless antennas ..............4-81 Figure 4-59 to 4-66 Replacing 17.0 Inch LG. Philips fluorescent lamp....4-84 to 4-89 4-vi QOSMIO G10 Maintenance Manual (960-497)
  • Page 230: Overview

    • Chart Notation The chart shows the case for the following example: • Removing a MDC All FRUs down to the “4.2 Battery pack” to “4.11 Cover assembly” above a SD board/Microphone/MDC must be removed. QOSMIO G10 Maintenance Manual (960-497)
  • Page 231: Safety Precautions

    DANGER: 1. In the case of the battery, always use authentic parts or equivalent parts approved by Toshiba. Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion.
  • Page 232: Before You Begin

    Screw sizes are noted in the text and figures. 9. As all parts have sharp edges and corners, take care not to cut yourself. 10. After replacing an FRU, check that the computer and replaced part operate correctly. QOSMIO G10 Maintenance Manual (960-497)
  • Page 233: Disassembly Procedure

    Normal pin connectors are used for all other cables. Simply pull out or push in these connectors to disconnect or reconnect. Pressure plate connector Spring connector QOSMIO G10 Maintenance Manual (960-497)
  • Page 234: Assembly Procedure

    One Philips screwdriver with type 1 bit (for screws other than above) • Tweezers (for lifting screws) • ESD mats (lay on work table or floor) • An ESD wrist strap and heel grounder • Anti-static carpet or flooring QOSMIO G10 Maintenance Manual (960-497)
  • Page 235: Screw Tightening Torque

    Special length screw: Blue G r ip a r e a “Special length screw” means screws whose length is indicated in an integral number to the first decimal places such as 2.5 mm, 2.8 mm and so on. QOSMIO G10 Maintenance Manual (960-497)
  • Page 236: Screw Notation

    Screw shape + Screw length (mm) Screw shape B: Bind screw F: Thin head screw S: Super thin head screw T: Tapping screw U: Other screws (Unique screws: pan head, stud, etc.) Example: B6 … 6mm bind screw QOSMIO G10 Maintenance Manual (960-497)
  • Page 237: Battery Pack

    5. Slide the battery latch to the arrow direction and pull up the battery. 6. Release the hook of the battery cover and remove the battery pack from the battery cover. Battery latch Battery lock Battery cover Battery pack Hook Figure 4-1 Removing the battery pack QOSMIO G10 Maintenance Manual (960-497)
  • Page 238 Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba. NOTE: Check visually the battery terminals and clean off any dirt with a dry cloth.
  • Page 239: Pc Card/Bridge Media

    The following describes the procedure for inserting a PC card (See Figure 4-2). 1. Make sure the eject button does not stick out. 2. Insert a PC card and press it until it is securely connected. 4-10 QOSMIO G10 Maintenance Manual (960-497)
  • Page 240: Bridge Media

    Figure 4-3 Removing a bridge media Installing a Bridge media The following describes the procedure for inserting a Bridge Media (See Figure 4-3). 1. Insert a Bridge Media and press it until it is securely connected. QOSMIO G10 Maintenance Manual (960-497) 4-11...
  • Page 241: Hdd

    4. Disconnect the 1st HDD assembly from the connector on the system board CN1880. CAUTION: When a 2nd HDD is installed, they are installed in the position as the following figure. 1st HDD 2nd HDD CN1880 CN1800 4-12 QOSMIO G10 Maintenance Manual (960-497)
  • Page 242 M2.5x4.0B FLAT BIND HDD slot cover M2.5x6.0B FLAT BIND Figure 4-4 Removing the HDD assembly 7. Remove the short pin from the connector pin of the 2nd HDD. Short pin Figure 4-5 Removing the short pin QOSMIO G10 Maintenance Manual (960-497) 4-13...
  • Page 243 4.4 HDD 4 Replacement Procedures 8. Remove the following screws securing the HDD holder and remove the HDD holder. • M3.0×4.0Z FLAT BIND screw M3.0x4.0Z FLAT BIND HDD holder Figure 4-6 Removing a HDD 4-14 QOSMIO G10 Maintenance Manual (960-497)
  • Page 244 PJ1880 on the system board. 6. Secure the 1st HDD assembly with the following screw. • M2.5×6.0B FLAT BIND screw 7. Install the HDD slot cover and secure it with the following screws. • M2.5×4.0B FLAT BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-15...
  • Page 245: Wireless Lan Card

    B2.0x4.0Z BIND Wireless LAN card cover B2.0x4.0B LH STICK Wireless LAN card Latch CN2200 Wireless LAN antenna cable (white cable) Wireless LAN antenna cable (black cable) MAIN Figure 4-7 Removing a wireless LAN card 4-16 QOSMIO G10 Maintenance Manual (960-497)
  • Page 246 2. Connect the wireless LAN antenna cables (black and white) to the terminals on a wireless LAN card. 3. Install the wireless LAN card cover and secure it with the following screw. • B2.0 x 4.0Z BIND screw • B2.0 x 4.0B LH STICK QOSMIO G10 Maintenance Manual (960-497) 4-17...
  • Page 247: Memory Module

    1. Loose the screw securing the memory slot cover. 2. Remove the memory slot cover. 3. Open the left and right latches and remove a memory module. Screw Memory slot cover Memory module Latch Figure 4-8 Removing a memory module 4-18 QOSMIO G10 Maintenance Manual (960-497)
  • Page 248 3. When the power of the computer is turned on, the computer checks automatically the memory size. Confirm that the new memory is detected correctly. 4. If the memory is not detected, check that it is connected correctly. QOSMIO G10 Maintenance Manual (960-497) 4-19...
  • Page 249: Keyboard

    • M2.5×4.0B FLAT BIND screw 4. Slide the speaker cover assembly to the arrow direction and pull up to remove. Keyboard brace M2.5x4.0B FLAT BIND Speaker cover assembly Figure 4-9 Removing the speaker cover assembly 4-20 QOSMIO G10 Maintenance Manual (960-497)
  • Page 250 5. Remove the following screws securing the keyboard. • M2.5×2.8B FLAT BIND screw 6. Lift the upper side of the keyboard and turn it face down on the palm rest. M2.5x2.8B FLAT BIND Figure 4-10 Removing the keyboard QOSMIO G10 Maintenance Manual (960-497) 4-21...
  • Page 251 8. Disconnect the keyboard flexible cable from the connector CN3200 on the system board. 9. Remove the keyboard. M2.5x8.0B FLAT BIND Keyboard support plate CN3200 Keyboard flexible cable Figure 4-11 Removing the keyboard support plate 4-22 QOSMIO G10 Maintenance Manual (960-497)
  • Page 252: Installing The Keyboard

    FLAT BIND screw 5. Slide and set the speaker cover assembly and secure it with the following screw. • M2.5×4.0B FLAT BIND screw 6. Install the keyboard brace by pressing it from the topside. QOSMIO G10 Maintenance Manual (960-497) 4-23...
  • Page 253: Switch Membrane

    2. Remove the following screw securing the switch membrane. • M2.5×2.8B FLAT BIND screw 3. Slide the switch membrane to the arrow direction and remove it. CN9650 Switch membrane M2.5x2.8B FLAT BIND Insulator Figure 4-12 Removing the switch membrane 4-24 QOSMIO G10 Maintenance Manual (960-497)
  • Page 254 1. Slide and set the switch membrane in the computer. 2. Turning up the insulator, connect the switch membrane to the connector CN9650 on the system board. 3. Secure the switch membrane with the following screw. • M2.5×2.8B FLAT BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-25...
  • Page 255: Optical Disk Drive

    2. Inserting a blunt-edged tool from the slot, disconnect an optical disk drive toward the arrow direction from the connector CN1810 on the system board. Slot CN1810 Optical disk drive M2.5 x 4.0B FLAT BIND Figure 4-13 Removing an optical disk drive 4-26 QOSMIO G10 Maintenance Manual (960-497)
  • Page 256 2. Insert an optical disk drive assembly into the slot and connect it to the connector CN1810 on the system board. 3. Turn over the computer and secure an optical disk drive with the following screws. • M2.5×4.0B FLAT BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-27...
  • Page 257: Display Assembly

    1. Close the display and turn the computer upside down. 2. Remove the following screws from the bottom of the computer. • M2.5×8.0B FLAT BIND screw (Locktight) M2.5x8.0B FLAT BIND (Locktight) Figure 4-15 Removing the screws (securing display assembly) 4-28 QOSMIO G10 Maintenance Manual (960-497)
  • Page 258 6. Turning over the computer and opening the display, peel off the insulators and pull out the wireless antenna cables from the slot. Insulator [front] [back] slot Figure 4-17 Pulling out the wireless antenna cables QOSMIO G10 Maintenance Manual (960-497) 4-29...
  • Page 259 9. Remove the following screws securing the hinge. • M2.5×8.0B FLAT BIND screw (Locktight) Hinge cap Hinge cap M2.5x8.0B FLATBIND (Locktight) M2.5x8.0B FLATBIND (Locktight) Mask seal M2.5x6.0B FLAT BIND Mask seal M2.5x6.0B FLAT BIND Figure 4-18 Removing the hinge caps 4-30 QOSMIO G10 Maintenance Manual (960-497)
  • Page 260 11. Remove the LCD harness holder. 12. Remove the LCD harness from the connector CN5600 on the system board. M2.5x2.8B FLAT BIND LCD harness holder LCD harness CN5600 Figure 4-19 Removing the LCD harness QOSMIO G10 Maintenance Manual (960-497) 4-31...
  • Page 261 13. Pulling out the pole of hinge from the hole of base assembly, remove the display assembly from the base assembly. Display assembly Base assembly Pole of hinge Hole Figure 4-20 Removing the display assembly 4-32 QOSMIO G10 Maintenance Manual (960-497)
  • Page 262: Installing The Display Assembly

    11. Arrange the wireless LAN antenna cables along the guide and stick the insulator. 12. Secure the display assembly from the back of computer with the following screws. • M2.5×8.0B FLAT BIND screw (Locktight) QOSMIO G10 Maintenance Manual (960-497) 4-33...
  • Page 263: Cover Assembly

    FLAT BIND screw x4 ("8" in the figure) • M2.5×16.0B FLAT BIND screw x10 ("16" in the figure) (16) (16) (16) (16) (16) (16) (16) (16) (16) (16) Figure 4-21 Removing the screws (back) 4-34 QOSMIO G10 Maintenance Manual (960-497)
  • Page 264 4 Replacement Procedures 4.11 Cover assembly 3. Disconnect the VGA fan cable from the connector CN8780 in the memory slot. VGA fan cable CN8780 Figure 4-22 Disconnecting the VGA fan cable QOSMIO G10 Maintenance Manual (960-497) 4-35...
  • Page 265 8. Disconnect the MDC harness from the connector CN3021 on the system board MDC harness M2.5x8.0B FLAT BIND SD board flat cable CN3021 CN9500 M2.5x8.0B FLAT BIND CN3201 CN9660 Insulator LE board flat cable Touch pad flat cable Figure 4-23 Removing the screws & cables (front) 4-36 QOSMIO G10 Maintenance Manual (960-497)
  • Page 266 4 Replacement Procedures 4.11 Cover assembly 9. Pull up and remove the cover assembly from the base assembly. Cover assembly Base assembly Figure 4-24 Removing the cover assembly QOSMIO G10 Maintenance Manual (960-497) 4-37...
  • Page 267 ("4" in the figure) • M2.5×6.0B FLAT BIND screw x3 ("6" in the figure) • M2.5×8.0B FLAT BIND screw x4 ("8" in the figure) • M2.5×16.0B FLAT BIND screw x10 ("16" in the figure) 4-38 QOSMIO G10 Maintenance Manual (960-497)
  • Page 268: Bluetooth / Le Board

    The following describes the procedure for installing a bluetooth (See Figure 4-25). 1. Connect the bluetooth flat cable to the connector on a bluetooth module. 2. Install a bluetooth module to the cover assembly and secure it with the following screw. • M2.0×4.0Z BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-39...
  • Page 269: Le Board

    3. Disconnect the bluetooth flat cable from the connector CN4400 on the LE board. bluetooth flat cable M2.5x4.0B FLAT BIND CN4400 LE board CN9670 Switch LE board flat cable Figure 4-26 Removing the LE board 4-40 QOSMIO G10 Maintenance Manual (960-497)
  • Page 270 2. Connect the LE board flat cable to the connector CN9670 on the LE board. 3. Fitting the wireless communication switch to the lever, install the LE board to the cover assembly and secure it with the following screws. • M2.5×4.0B FLAT BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-41...
  • Page 271: Sd Board / Microphone / Mdc

    3. Remove the following screws securing the MDC cover plate and remove the MDC cover plate. • M2.5×6.0B SUPER THIN HEAD screw M2.5x6.0B SUPER THIN HEAD M2.5x6.0B SUPER THIN HEAD MDC cover plate Glass tape MDC harness Core Insulator Figure 4-27 Removing the MDC cover plate 4-42 QOSMIO G10 Maintenance Manual (960-497)
  • Page 272 6. Turning over the SD board, disconnect the SD board flat cable from the connector CN9510 on the system board. M2.0x4.0Z FLAT BIND SD board flat cable Insulator CN9510 Slot SD board Insulator SD board flat cable Figure 4-28 Removing the SD board QOSMIO G10 Maintenance Manual (960-497) 4-43...
  • Page 273 • M2.5×6.0B SUPER THIN HEAD screw 6. Install the mic assembly to the slot and secure it with the following screw. • M2.0×4.0Z BIND screw 7. Cover and fix the mic cable with the insulator. 4-44 QOSMIO G10 Maintenance Manual (960-497)
  • Page 274: Microphone

    The following describes the procedure for installing the microphone (See Figure 4-29). 1. Install the microphone to the mic hold guide. 2. Connect the mic cable to the connector CN6000 on the SD board. QOSMIO G10 Maintenance Manual (960-497) 4-45...
  • Page 275: Mdc

    1. Connect the MDC harness to the connector on the MDC. 2. Connect and install a MDC to the connector CN3000 on the SD board. 3. Secure a MDC with the following screws. • M2.0×4.0Z BIND screw 4-46 QOSMIO G10 Maintenance Manual (960-497)
  • Page 276: Touch Pad

    5. Peel off and remove the touch pad from the cover assembly. Touch pad plate M2.5x3.0B SUPER THIN HEAD M2.5x3.0B SUPER THIN HEAD Glass tape Touch pad flat cable M2.5x3.0B Insulator SUPER THIN HEAD Touch pad Figure 4-31 Removing the touch pad QOSMIO G10 Maintenance Manual (960-497) 4-47...
  • Page 277 SUPER THIN HEAD screw 5. Stick the insulator on the touch pad plate. 6. Connect the touch pad flat cable to the connector on the touch pad and stick the glass tape on the connector. 4-48 QOSMIO G10 Maintenance Manual (960-497)
  • Page 278: Hinge (Cover Assembly Side)

    The following describes the procedure for installing the hinge (See Figure 4-32). 1. Install the hinges to the cover assembly and secure them with the following screws. • M2.5×6.0 PSP TIGHT screw 2. Stick the insulator on the left hinge. QOSMIO G10 Maintenance Manual (960-497) 4-49...
  • Page 279: Rtc Battery / Bt Board

    The following describes the procedure for installing the RTC battery (See Figure 4-33). 1. Connect the RTC battery cable to the connector CN9990 on the system board. 2. Install the RTC battery to the battery connector cover and fix it with the glass tape. 4-50 QOSMIO G10 Maintenance Manual (960-497)
  • Page 280: Bt Board

    CN8020 on the system board. M2.5x6.0B FLAT BIND Battery connector cover CN9690 BT board flat cable Battery harness M2.5x6.0B FLAT BIND CN8020 CN9691 BT board CN8021 Figure 4-34 Removing the BT board QOSMIO G10 Maintenance Manual (960-497) 4-51...
  • Page 281 3. Connect the BT board flat cable to the connector CN9691 on the BT board and to the connector CN8021 on the system board. 4. Install the battery connector cover and secure it with the following screw. • M2.5×6.0B FLAT BIND screw 4-52 QOSMIO G10 Maintenance Manual (960-497)
  • Page 282: Cpu Fan

    1. Install the CPU fan and secure it with the following screws. • M2.5×4.0B FLAT BIND screw 2. Arranging the CPU fan cable through the gap between the fan and harness holder, connect the CPU fan cable to the connector CN8770 on the system board. QOSMIO G10 Maintenance Manual (960-497) 4-53...
  • Page 283: Us Board

    1. Install the US board and secure it with the following screw. • M2.5×4.0B FLAT BIND screw 2. Arranging the USB harness along the guide, connect the USB harness to the connector CN4621 on the US board. 4-54 QOSMIO G10 Maintenance Manual (960-497)
  • Page 284: Speaker (R) / Tj Board

    3. Remove the following screw securing the harness holder and remove the harness holder. • M2.5×4.0B FLAT BIND screw Glass tape M2.5x4.0B FLAT BIND DC-IN jack DC-IN cable guide Harness holder Figure 4-37 Removing the harness holder QOSMIO G10 Maintenance Manual (960-497) 4-55...
  • Page 285 7. Pull up the speaker (R) straight and remove it. Speaker (R) Speaker (R) cable CN6003 CN9614 TJ board cable Guide USB harness Figure 4-38 Removing the speaker (R) 4-56 QOSMIO G10 Maintenance Manual (960-497)
  • Page 286 2. Arrange the speaker (R) cable along the guide and connect it to the connector CN6003 on the system board. NOTE: Be sure to arrange the speaker (R) cable in the following guide. = Guide QOSMIO G10 Maintenance Manual (960-497) 4-57...
  • Page 287 NOTE: When installing the harness holder, be careful not to catch cables. 6. Arrange the DC-IN cable along the guide of harness holder and install the DC-IN jack in the slot of base assembly. 7. Fix the DC-IN cable with the glass tape. 4-58 QOSMIO G10 Maintenance Manual (960-497)
  • Page 288: Tj Board

    2. Remove the following screws securing TJ board and remove the TJ board. • M2.5×4.0B FLAT BIND screw M2.5x4.0B FLAT BIND TV antenna cable CN9611 TJ board TV antenna cable Figure 4-40 Removing the TJ board QOSMIO G10 Maintenance Manual (960-497) 4-59...
  • Page 289 2. Arranging the TV antenna cable along the guide, connect it to the connector CN9611 on the TJ board. NOTE: Be sure to arrange the TV antenna cable in the following guide. = Guide 4-60 QOSMIO G10 Maintenance Manual (960-497)
  • Page 290: System Board

    • M2.5×4.0B FLAT BIND screw M2.5x4.0B FLAT BIND PC card eject button CN6002 Speaker (L) cable Insulator M2.5x4.0B FLAT BIND Figure 4-41 Removing the system board QOSMIO G10 Maintenance Manual (960-497) 4-61...
  • Page 291 2. Turning up the insulator (covering on 1 screw hole), secure the system board with the following screws. • M2.5×4.0B FLAT BIND screw 3. Connect the speaker (L) cable to the connector CN6002 on the system board. 4-62 QOSMIO G10 Maintenance Manual (960-497)
  • Page 292: Vga Fan

    The following describes the procedure for installing the VGA fan (See Figure 4-42). 1. Install the VGA fan to the base assembly. 2. Secure the VGA fan with the following screws. • M2.5×4.0B FLAT BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-63...
  • Page 293: Speaker (L)

    The following describes the procedure for installing the speaker (L) (See Figure 4-43). 1. Install the speaker (L) to the slot of base assembly. 2. Arrange the speaker (L) cable along the guide and fix it with glass tape. 4-64 QOSMIO G10 Maintenance Manual (960-497)
  • Page 294: Cpu

    NOTE: When removing the heat sink holder, be sure to remove the screws in the reverse order of the number marked on the holder. 2. Remove the heat sink holder and CPU heat sink. M2.0x4.0Z BIND Heat sink holder CPU heat sink Figure 4-44 Removing the CPU heat sink QOSMIO G10 Maintenance Manual (960-497) 4-65...
  • Page 295 4. If there is already silicon grease on the CPU, clean it with a cloth. Using a special applicator, apply silicon grease so that the CPU chip on the CPU is completely covered. 4-66 QOSMIO G10 Maintenance Manual (960-497)
  • Page 296 5. Install the CPU heat sink and heat sink holder and secure them with the following screws. • M2.0×4.0Z BIND screw NOTE: When securing the heat sink holder, be sure to secure the screws in the order of the number marked on the holder. QOSMIO G10 Maintenance Manual (960-497) 4-67...
  • Page 297: Vga Heat Sink

    1. Install the VGA heat sink. NOTE: For details on applying the silicon grease, refer to Installing the CPU. 2. Secure the VGA heat sink with the following screws. • M2.0×3.0C SUPER THIN HEAD screw 4-68 QOSMIO G10 Maintenance Manual (960-497)
  • Page 298: Tv Tuner Module

    4. Remove the following screws securing the harness guide and TV tuner module. • M2.0×6.0Z BIND screw 5. Remove the harness guide. M2.0x6.0Z BIND TJ board cable CN5660 Harness guide USB harness CN4613 CN5661 TV tuner harness Figure 4-48 Removing the harnesses guide QOSMIO G10 Maintenance Manual (960-497) 4-69...
  • Page 299 8. Open the left and right latches holding the TV tuner module and remove the TV tuner module from the connector CN2220 on the system board. TV antenna cable TV tuner coaxial cable TV tuner harness CN2200 TV tuner module Latch Figure 4-49 Removing the TV tuner module 4-70 QOSMIO G10 Maintenance Manual (960-497)
  • Page 300 8. Connect the USB harness to the connector CN4613 on the system board and arrange the cable along the harness guide. TV tuner harness TJ board cable TV antenna cable USB harness Figure 4-50 Arranging cables on the harness guide QOSMIO G10 Maintenance Manual (960-497) 4-71...
  • Page 301: Pc Card Slot

    1. Insert the terminal of the PC card slot to the connector CN2100 on the system board. 2. Secure the PC card slot with the following screws. • M2.0×8.0Z BIND screw • M2.0×3.0Z SUPER THIN HEAD screw 4-72 QOSMIO G10 Maintenance Manual (960-497)
  • Page 302: Lcd Unit / Fl Inverter

    1. Insert your finger between the edge of the display mask and the LCD, and remove the display mask while releasing the latches of display mask. Display mask Figure 4-52 Removing the display mask QOSMIO G10 Maintenance Manual (960-497) 4-73...
  • Page 303 5. Disconnect the HV harnesses from the connectors CN3 and CN4 on the FL inverter. 6. Remove the FL inverter while peeling off the double-sided tape. M2.0x5.0C SUPER THIN HEAD Insulator LCD harness FL inverter Double-sided tape HV harness Insulator (adhered) Figure 4-53 Removing the FL inverter 4-74 QOSMIO G10 Maintenance Manual (960-497)
  • Page 304 LCD unit. After peeling off the copper tape, disconnect the LCD harness from the connector on the back of the LCD. 9. Remove the LCD unit. M2.0x5.0C SUPER THIN HEAD LCD unit Copper tape M2.0x5.0C SUPER THIN HEAD LCD harness Figure 4-54 Removing the LCD unit QOSMIO G10 Maintenance Manual (960-497) 4-75...
  • Page 305 LCD supports from the LCD unit. • M2.0x3.0C SUPER THIN HEAD screw M2.0x3.0C LCD support SUPER THIN HEAD LCD support M2.0x3.0C M2.0x3.0C SUPER THIN HEAD SUPER THIN HEAD LCD support Figure 4-55 Removing the LCD supports 4-76 QOSMIO G10 Maintenance Manual (960-497)
  • Page 306 M2.0×5.0C SUPER THIN HEAD screw 9. Install the display mask while fitting the latches. NOTE: When installing the display mask, make sure there is no gap between the display mask and the display cover. QOSMIO G10 Maintenance Manual (960-497) 4-77...
  • Page 307: Lcd Harness

    LCD harness holder. • M2.5×4.0B FLAT BIND screw M2.5x6.0 PSP TIGHT LCD cushion M2.5x6.0 PSP TIGHT M2.5x4.0B FLAT BIND LCD harness holder LCD support Figure 4-56 Removing the LCD harness holder (display cover side) 4-78 QOSMIO G10 Maintenance Manual (960-497)
  • Page 308 4. Install the LCD cushion on the LCD support. NOTE: When installing the LCD cushion, make sure that the edge of LCD cushion is fit on the edge of LCD support. Fit the edges QOSMIO G10 Maintenance Manual (960-497) 4-79...
  • Page 309: Wireless Antennas

    The following describes the procedure for removing the wireless antennas (See Figure 4-57 and 4-58). 1. Remove the following screws securing the hinge (display cover side). • M2.5×6.0 PSP TIGHT screw M2.5x6.0 PSP TIGHT M2.5x6.0 PSP TIGHT Hinge Figure 4-57 Removing the hinge (display cover side) 4-80 QOSMIO G10 Maintenance Manual (960-497)
  • Page 310 3. Pull out the wireless antenna cables from the guide and peel off the wireless LAN antennas and bluetooth antenna from the display cover. Bluetooth antenna Wireless LAN antenna (white) Wireless LAN antenna (black) Acetate tape Acetate tape Figure 4-58 Removing the wireless antennas QOSMIO G10 Maintenance Manual (960-497) 4-81...
  • Page 311 2. Arrange the wireless LAN antenna cables and bluetooth antenna cable along the guide of display cover, and secure them with acetate tapes. 3. Install the hinge (display cover side) to the display cover and secure them with the following screws. • M2.5×6.0 PSP TIGHT screw 4-82 QOSMIO G10 Maintenance Manual (960-497)
  • Page 312 Appendices QOSMIO G10 Maintenance Manual (960-497) App-i...
  • Page 313 App-ii QOSMIO G10 Maintenance Manual (960-497)
  • Page 314 C.12 CN4610 USB I/F connector Port2 (4-PIN)..........C-14 C.13 CN4611 USB I/F connector Port 4 (4-PIN)..........C-15 C.14 CN4612 USB I/F connector Port 0 (4-PIN)..........C-15 C.15 W8800 DC IN connector (4-PIN) ............C-15 QOSMIO G10 Maintenance Manual (960-497) App-iii...
  • Page 315 DS6000 Headphone/SPDIF connector (10-PIN) ........C-30 C.40 CN9510 System board I/F connector (57-PIN) ........C-31 LED board C.41 CN4400 Bluetooth I/F connector (20-PIN) ..........C-32 C.42 CN9670 System board I/F connector (30-PIN) ........C-33 App-iv QOSMIO G10 Maintenance Manual (960-497)
  • Page 316 CN9691 System board (Signal) I/F connector (8-PIN) ......C-37 Appendix D Display Codes ....................D-1 Display Codes ....................D-1 Appendix E Key Layout ....................E-1 United States (US) Keyboard.................E-1 United Kingdom (UK) Keyboard ..............E-1 QOSMIO G10 Maintenance Manual (960-497) App-v...
  • Page 317 Appendix F Wiring Diagrams..................F-1 RGB Monitor ID Wraparound Connector (15PIN to 15PIN)......F-1 LAN Loopbak Connector ................F-1 Appendix G BIOS Rewrite Procedures ................G-1 Appendix H EC/KBC Rewrite Procedures ..............H-1 Appendix I Reliability.......................I-1 App-vi QOSMIO G10 Maintenance Manual (960-497)
  • Page 318 Table C-3 1st HDD I/F connector (44-PIN) ..............C-7 Table C-4 2nd HDD I/F connector (44-PIN) ..............C-8 Table C-5 ODD I/F connector (50-PIN) ............... C-9 Table C-6 PC card I/F connector (150-PIN)............... C-10 QOSMIO G10 Maintenance Manual (960-497) App-vii...
  • Page 319 US board I/F connector (6-PIN) ..............C-28 Table C-35 LE board I/F connector (30-PIN)..............C-28 Table C-36 MDC I/F connector (30-PIN)..............C-29 Table C-37 External microphone I/F connector (6-PIN) ..........C-29 Table C-38 Internal microphone connector (2-PIN)............C-30 App-viii QOSMIO G10 Maintenance Manual (960-497)
  • Page 320 Scan codes with Fn key................. D-6 Table D-5 Scan codes in overlay mode................D-7 Table D-6 No. 124 key scan code .................. D-7 Table D-7 No. 126 key scan code .................. D-8 Table H-1 MTBF......................H-1 QOSMIO G10 Maintenance Manual (960-497) App-ix...
  • Page 321: Appendix A Handling The Lcd Module

    LCD cover before securing the module with screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be careful when handling it. QOSMIO G10 Maintenance Manual (960-497)
  • Page 322 Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. QOSMIO G10 Maintenance Manual (960-497)
  • Page 323 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. QOSMIO G10 Maintenance Manual (960-497)
  • Page 324 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. QOSMIO G10 Maintenance Manual (960-497)
  • Page 325 Appendix A Handling the LCD Module 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. QOSMIO G10 Maintenance Manual (960-497)
  • Page 326 Appendix A Handling the LCD Module QOSMIO G10 Maintenance Manual (960-497)
  • Page 327: Appendix B Board Layout

    Appendix B Appendix B Board Layout System Board Front View Figure B-1 System board layout (front) QOSMIO G10 Maintenance Manual (960-497)
  • Page 328 Touch pad I/F connector CN8020 BT board I/F connector (Power) CN9990 RTC battery connector CN8021 BT board I/F connector (Signal) CN9660 LE board I/F connector CN3400 Debug port IS2101 Bridge Media slot CN5600 LCD I/F connector QOSMIO G10 Maintenance Manual (960-497)
  • Page 329: System Board Back View

    Appendix B Board Layout B.2 System Board Back View System Board Back View (d) (e) (f) (a) (b) (c) Figure B-2 System board layout (Back) QOSMIO G10 Maintenance Manual (960-497)
  • Page 330 2nd HDD connector CN2200 Wireless LAN Card connector CN1810 ODD I/F connector CN2220 TV tuner I/F connector CN5661 TV tuner harness connector CN5660 TJ board I/F connector CN4613 US board I/F connector CN8780 VGA Fan connector IS1050 QOSMIO G10 Maintenance Manual (960-497)
  • Page 331: Bt Board

    BT board <Front layout> <Back layout> Figure B-3 BT board layout Table B-3 BT board connectors Mark Number Name CN8810 Battery I/F connector CN9691 System board I/F connector (Signal) CN9690 System board I/F connector (Power) QOSMIO G10 Maintenance Manual (960-497)
  • Page 332: Sd Board

    <Back layout> Figure B-4 SD board layout Table B-4 SD board connectors Mark Number Name CN3000 MDC I/F connector J6001 External Microphone connector DS6000 Headphone/SPDIF connector VR6000 Volume CN6000 Internal Microphone CN9510 System board I/F connector QOSMIO G10 Maintenance Manual (960-497)
  • Page 333: Us Board

    Appendix B Board Layout B.5 US board US board <Front layout> <Back layout> Figure B-5 US board layout Table B-5 US board connectors Mark Number Name CN4620 USB Port 0 CN4621 System board I/F connector QOSMIO G10 Maintenance Manual (960-497)
  • Page 334: Tj Board

    B.6 TJ board Appendix B Board Layout TJ board <Front layout> <Back layout> Figure B-6 TJ board layout QOSMIO G10 Maintenance Manual (960-497)
  • Page 335 Appendix B Board Layout B.6 TJ board Table B-6 TJ board connectors Mark Number Name J9610 TV antenna connector J9612 Monitor-IN connector CN9613 S-VIDEO IN connector CN9614 System board I/F connector CN9611 TV tuner coaxial cable connector QOSMIO G10 Maintenance Manual (960-497)
  • Page 336: Le Board

    Appendix B Board Layout LE board <Front layout> <Back layout> Figure B-7 LE board layout Table B-7 LE board connectors Mark Number Name CN9670 System board I/F connector CN4400 Bluetooth I/F connector S3260 Wireless communication switch B-10 QOSMIO G10 Maintenance Manual (960-497)
  • Page 337: Appendix C Pin Assignment

    SDQ06-B2P SDQ02-B2P SDQ05-B2P SDQ07-B2P SDQ13-B2P SDQ14-B2P 2R5-B2V 2R5-B2V SDQ08-B2P SDQ15-B2P SDQS1-B2P SDQ09-B2P SDQ11-B2P SDQ12-B2P SDQ10-B2P 2R5-B2V 2R5-B2V SCK0-B2P 2R5-B2V SCK0-B2N SDQ22-B2P SDQ16-B2P SDQ18-B2P SDQ20-B2P 2R5-B2V 2R5-B2V SDQS2-B2P SDQ23-B2P SDQ17-B2P SDQ19-B2P SDQ21-B2P SDQ27-B2P SDQ24-B2P 2R5-B2V 2R5-B2V QOSMIO G10 Maintenance Manual (960-497)
  • Page 338: Cn1400 Memory Connector 0 (200-Pin

    2R5-B2V SCB6A-B2P SCB7A-B2P 2R5-B2V 2R5-B2V 2R5-B2V 2R5-B2V SCKE1-B2P SCKEO-B2P SMA12-B2P SMA11-B2P SMA09-B2P SMA08-B2P SMA07-B2P SMA06-B2P SMA05-B2P SMA04-B2P SMA03-B2P SMA02-B2P SMA01-B2P SMA00-B2P 2R5-B2V 2R5-B2V SMA10-B2P SBS1-B2P SBS0-B2P SRAS-B2N SWE-B2N SCAS-B2N SCS0-B2N SCS1-B2N SDQ38-B2P SDQ36-B2P SDQ34-B2P SDQ37-B2P QOSMIO G10 Maintenance Manual (960-497)
  • Page 339 SDQ41-B2P SDQ43-B2P SDQ40-B2P SDQ47-B2P 2R5-B2V 2R5-B2V 2R5-B2V SCK1-B2N SCK1-B2P SDQ48-B2P SDQ51-B2P SDQ53-B2P SDQ52-B2P 2R5-B2V 2R5-B2V SDQS6-B2P SDQ49-B2P SDQ55-B2P SDQ54-B2P SDQ50-B2P SDQ60-B2P SDQ62-B2P 2R5-B2V 2R5-B2V SDQ56-B2P SDQ63-B2P SDQS7-B2P SDQ57-B2P SDQ59-B2P SDQ61-B2P SDQ58-B2P 2R5-B2V 2R5-B2V SMBDAT-P3P SMBCLK-P3P QOSMIO G10 Maintenance Manual (960-497)
  • Page 340: Cn1401 Memory Connector 1 (200-Pin

    SDQ07-B2P SDQ13-B2P SDQ14-B2P 2R5-B2V 2R5-B2V SDQ08-B2P SDQ15-B2P SDQS1-B2P SDQ09-B2P SDQ11-B2P SDQ12-B2P SDQ10-B2P 2R5-B2V 2R5-B2V SCK3-B2P 2R5-B2V SCK3-B2N SDQ22-B2P SDQ16-B2P SDQ18-B2P SDQ20-B2P 2R5-B2V 2R5-B2V SDQS2-B2P SDQ23-B2P SDQ17-B2P SDQ19-B2P SDQ21-B2P SDQ27-B2P SDQ24-B2P 2R5-B2V 2R5-B2V SDQ26-B2P SDQ25-B2P SDQS3-B2P QOSMIO G10 Maintenance Manual (960-497)
  • Page 341 2R5-B2V 2R5-B2V 2R5-B2V 2R5-B2V SCKE3-B2P SCKE2-B2P SMA12-B2P SMA11-B2P SMA09-B2P SMA08-B2P SMA07-B2P SMA06-B2P SMA05-B2P SMA04-B2P SMA03-B2P SMA02-B2P SMA01-B2P SMA00-B2P 2R5-B2V 2R5-B2V SMA10-B2P SBS1-B2P SBS0-B2P SRAS-B2N SWE-B2N SCAS-B2N SCS2-B2N SCS3-B2N SDQ38-B2P SDQ36-B2P SDQ34-B2P SDQ37-B2P 2R5-B2V 2R5-B2V SDQS4-B2P QOSMIO G10 Maintenance Manual (960-497)
  • Page 342 SDQ41-B2P SDQ43-B2P SDQ40-B2P SDQ47-B2P 2R5-B2V 2R5-B2V 2R5-B2V SCK4-B2N SCK4-B2P SDQ48-B2P SDQ51-B2P SDQ53-B2P SDQ52-B2P 2R5-B2V 2R5-B2V SDQS6-B2P SDQ49-B2P SDQ55-B2P SDQ54-B2P SDQ50-B2P SDQ60-B2P SDQ62-B2P 2R5-B2V 2R5-B2V SDQ56-B2P SDQ63-B2P SDQS7-B2P SDQ57-B2P SDQ59-B2P SDQ61-B2P SDQ58-B2P 2R5-B2V 2R5-B2V SMBDAT-P3P SMBCLK-P3P QOSMIO G10 Maintenance Manual (960-497)
  • Page 343: Cn1880 1St Hdd I/F Connector (44-Pin

    PIN No. Signal name IDRSTM-P5N PDD07-P3P PDD08-P3P PDD06-P3P PDD09-P3P PDD05-P3P PDD10-P3P PDD04-P3P PDD11-P3P PDD03-P3P PDD12-P3P PDD02-P3P PDD13-P3P PDD01-P3P PDD14-P3P PDD00-P3P PDD15-P3P PDDREQ-P3P PDIOW-P3N PDIOR-P3N PIORDY-P3P PDDACK-P3N IRQ14-P3P PDA1-P3P PPDIAG-P3N PDA0-P3P PDA2-P3P PDCS1-P3N PDCS3-P3N PDASP-P5N (Reserved) QOSMIO G10 Maintenance Manual (960-497)
  • Page 344: Cn1800 2Nd Hdd I/F Connector (44-Pin

    PIN No. Signal name IDRSTA-P5N PDD07-P3P PDD08-P3P PDD06-P3P PDD09-P3P PDD05-P3P PDD10-P3P PDD04-P3P PDD11-P3P PDD03-P3P PDD12-P3P PDD02-P3P PDD13-P3P PDD01-P3P PDD14-P3P PDD00-P3P PDD15-P3P PDDREQ-P3P PDIOW-P3N PDIOR-P3N PIORDY-P3P PDDACK-P3N IRQ14-P3P PDA1-P3P PPDIAG-P3N PDA0-P3P PDA2-P3P PDCS1-P3N PDCS3-P3N PDASP-P5N (Reserve) QOSMIO G10 Maintenance Manual (960-497)
  • Page 345: Cn1810 Odd I/F Connector (50-Pin

    PIN No. Signal name CDAUDL-PXP CDAUDR- CD-GND IDRSTB-P5N SDD08-P3P SDD07-P3P SDD09-P3P SDD06-P3P SDD10-P3P SDD05-P3P SDD11-P3P SDD04-P3P SDD12-P3P SDD03-P3P SDD13-P3P SDD02-P3P SDD14-P3P SDD01-P3P SDD15-P3P SDD00-P3P SDDREQ-P3P SDIOR-P3N SDIOW-P3N SIORDY-P3P SDDACK-P3N IRQ15-P3P SDA1-P3P SDA0-P3P SDA2-P3P SDCS1-P3N SDCS3-P3N QOSMIO G10 Maintenance Manual (960-497)
  • Page 346: Cn2100 Pc Card I/F Connector (150-Pin

    (CRD1R5-P1V) N.C (PEWAKE#) (CRD1R5-P1V) N.C (CRD-E3V) N.C (CRD-E3V) N.C (CRDRST#) N.C (CRD-P3V) N.C (CRD-P3V) N.C (CRD-P3V) N.C (CRD-P3V) N.C (CRDCRQ#) N.C (CPPE#) N.C (XPECRD-) N.C (XPECRD+) N.C (PERCRD-) N.C (PERCRD+) N.C (PETCRD-) N.C (PETCRD+) C-10 QOSMIO G10 Maintenance Manual (960-497)
  • Page 347 ACAD07-EYP ACAD08-EYP ACCBE0-EYN ACAD10-EYP ACAD09-EYP ACVS1-E3P ACAD11-EYP ACAD13-EYP ACAD12-EYP ACAD15-EYP ACAD14-EYP ACAD16-EYP ACCBE1-EYN ACA18-EYP ACPAR-EYP ACLOCK-EYN ACPERR-EYN ACSTOP-EYN ACGNT-EYN ACDEVS-EYN ACINT-EYN MCVCCA-EYV MCVPPA-EYV ACCLK-EYP ACTRDY-EYN ACIRDY-EYN ACFRAM-EYN ACCBE2-EYN ACAD17-EYP ACAD18-EYP ACAD19-EYP ACAD20-EYP ACVS2-E3P ACAD21-EYP QOSMIO G10 Maintenance Manual (960-497) C-11...
  • Page 348 Table C-6 PC card I/F connector (150-PIN) (3/3) PIN No. Signal name PIN No. Signal name ACRST-EYN ACAD22-EYP ACSERR-EYN ACAD23-EYP ACREQ-EYN ACAD24-EYP ACCBE3-EYN ACAD25-EYP ACAUDI-EYP ACAD26-EYP ACSTSC-EYP ACAD27-EYP ACAD28-EYP ACAD29-EYP ACAD30-EYP ACD02-EYP ACAD31-EYP ACCLKR-EYN ACCD2-E3N C-12 QOSMIO G10 Maintenance Manual (960-497)
  • Page 349: Cn3200 Keyboard I/F Connector (34-Pin

    KBRT02-S3N KBRT03-S3N KBSC10-S3N KBSC11-S3N KBRT04-S3N KBRT05-S3N KBSC12-S3N KBSC13-S3N KBRT06-S3N KBRT07-S3N KBSC14-S3N KBSC15-S3N C.8 CN3201 PAD I/F connector (4-PIN) Table C-8 Pad I/F connector (4-PIN) PIN No. Signal name PIN No. Signal name IPDCLK-P5P IPDDAT-P5P QOSMIO G10 Maintenance Manual (960-497) C-13...
  • Page 350: Cn9990 Rtc Battery Connector (3-Pin

    Signal name PIN No. Signal name FAN VCC FANG-P3P C.12 CN4610 USB I/F connector Port2 (4-PIN) Table C-12 USB I/F connector Port2 (3-PIN) PIN No. Signal name PIN No. Signal name USB1PS-E5V USBP2-S3N USBP2-S3P C-14 QOSMIO G10 Maintenance Manual (960-497)
  • Page 351: Cn4611 Usb I/F Connector Port 4 (4-Pin

    PIN No. Signal name PIN No. Signal name USB0PS-E5V USBP0-S3N USBP0-S3P C.15 W8800 DC IN connector (4-PIN) Table C-15 DC IN connector (4-PIN) PIN No. Signal name PIN No. Signal name PVL POWER PVL POWER QOSMIO G10 Maintenance Manual (960-497) C-15...
  • Page 352: Is2101 Media Bridge I/F Connector (42-Pin

    MSDAT2-E3P MSDAT3-E3P MSBS-E3P FM-E3V MSCLK-E3P MSDAT3-E3P MSCD-E3N MSDAT2-E3P MSSDIO-E3P MSDAT1-E3P MSBS-E3P FM-E3V MSCLK-E3P MSSDIO-E3P MSDAT1-E3P FM-E3V SDAT3-E3P SDAT2-E3P SDAT1-E3P SDAT0-E3P MSDAT3-E3P MSDAT2-E3P MSDAT1-E3P MSSDIO-E3P MSCLK-E3P XDWE-E3N SDCMD-E3P SMCLE-E3P XDCE-E3N XDRE-E3N SMRDY-E3P SMCD-E3N SDCD-E3N SDWP-E3P C-16 QOSMIO G10 Maintenance Manual (960-497)
  • Page 353: Cn2200 Wireless Lan Card I/F Connector (124-Pin

    N.C. N.C. PIRQD-P3N PIRQA-P3N N.C. N.C. X33MPC-P3P PCIRS1-S3N PREQ2-P3N PGNT2-P3N AD31-P3P PME-S3N AD29-P3P WCHCLK-P3P AD30-P3P AD27-P3P AD25-P3P AD28-P3P WCHDAT-P3P AD26-P3P CBE3-P3N AD24-P3P AD23-P3P AD21-P3P AD21-P3P AD22-P3P AD19-P3P AD20-P3P PAR-P3P AD17-P3P AD18-P3P CBE2-P3N AD16-P3P IRDY-P3N QOSMIO G10 Maintenance Manual (960-497) C-17...
  • Page 354 AD15-P3P AD13-P3P AD12-P3P AD11-P3P AD10-P3P AD09-P3P AD08-P3P CBE0-P3N AD07-P3P AD06-P3P AD05-P3P AD04-P3P N.C. AD02-P3P AD03-P3P AD00-P3P N.C. AD01-P3P N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. C-18 QOSMIO G10 Maintenance Manual (960-497)
  • Page 355: Cn2220 Ww Tuner I/F Connector (124-Pin

    N.C. N.C. N.C. X33MPT-P3P PCIRS1-S3N T-P3V PREQ1-P3N PGNT1-P3N T-P3V AD31-P3P N.C. AD29-P3P N.C. AD30-P3P AD27-P3P T-P3V AD25-P3P AD28-P3P N.C. AD26-P3P CBE3-P3N AD24-P3P AD23-P3P AD25-P3P AD21-P3P AD22-P3P AD19-P3P AD20-P3P PAR-P3P AD17-P3P AD18-P3P CBE2-P3N AD16-P3P IRDY-P3N QOSMIO G10 Maintenance Manual (960-497) C-19...
  • Page 356 AD12-P3P AD11-P3P AD10-P3P AD09-P3P AD08-P3P CBE0-P3N AD07-P3P T-P3V T-P3V AD06-P3P AD05-P3P AD04-P3P T-P5V AD02-P3P AD03-P3P AD00-P3P T-P5V T-P5V AD01-P3P N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. T-P5V N.C. C-20 QOSMIO G10 Maintenance Manual (960-497)
  • Page 357: J4100 Network I/F Connector (12-Pin

    PIN No. Signal name TDP-P3P TDN-P3N RDP-P3P RDN-P3N LNK-P3N ACT-P3N C.20 CN4200 1394 I/F connector (4-PIN) Table C-20 1394 I/F connector (4-PIN) PIN No. Signal name PIN No. Signal name TPB0-E3N TPB0-E3P TPA0-E3N TPA0-E3P QOSMIO G10 Maintenance Manual (960-497) C-21...
  • Page 358: Cn5600 Lcd I/F Connector (41-Pin

    PIN No. Signal name LTXCK0-P3N LTXCK0-P3P LTXDT0-P3N LTXDT0-P3P LTXDT1-P3N LTXDT1-P3P LTXDT2-P3N LTXDT2-P3P LTXCK1-P3N LTXCK0-P3P LTXDT4-P3N LTXDT4-P3P LTXDT5-P3N LTXDT5-P3P LTXDT6-P3N LTXDT6-P3P NV3SCL-P3P PNL-P3V PNL-P3V NV3SDA-P3P FL-GND BRT0-P5P BRT1-P5P BRT2DA-S3P FL-P5V FL-P5V FL-P5V FL-P5V FL-P5V FL-P5V C-22 QOSMIO G10 Maintenance Manual (960-497)
  • Page 359: Cn5080 Crt I/F Connector (15-Pin

    Signal name (TADACC-PXP) (TVDACB-PXP) C.24 CN5502 D-video I/F connector (14-PIN) Table C-24 D-Video I/F connector (14-PIN) PIN No. Signal name PIN No. Signal name HDTVY-PXP HDTVPB-PXP HDTVPR-PXP LINOTL-PXP (LINE1) (LINE2) LINOTR-PXP (LINE3) LINOT-GND (Plug) QOSMIO G10 Maintenance Manual (960-497) C-23...
  • Page 360: Cn5800 Svp Host I/F Connector (2-Pin

    KBRT03-S3N KBSC16-S3N KBRT02-S3N KBRT01-S3N KBRT00-S3N CDBTN-S3N TVBTN-S3N PWRSW-S3N PBLEDG-S3P PBLEDB-S3P PBLEDO-S3P C.27 CN6002 Speaker (Left) connector (3-PIN) Table C-27 Speaker (Left) connector (3-PIN) PIN No. Signal name PIN No. Signal name SPOTL-PXN N.C. SPOTL-PXN C-24 QOSMIO G10 Maintenance Manual (960-497)
  • Page 361: Cn6003 Speaker (Right) Connector (2-Pin

    Table C-28 Speaker (Right) connector (2-PIN) PIN No. Signal name PIN No. Signal name SPOTR-PXN SPOTR-PXP C.29 CN3400 Debug port (4-PIN) Table C-29 Debug port connector (4-PIN) PIN No. Signal name PIN No. Signal name DBGRX-E3P (TXD1) QOSMIO G10 Maintenance Manual (960-497) C-25...
  • Page 362: Cn9500 Sound Board I/F Connector (57-Pin

    M97RS1-S3N M97OT2-P3P M97OT1-P3P M97SY2-P3P M97SY1-P3P X14SND-P3P SNDMUT-S3N AMPSD-S3N SND-P5V SND-P5V SND-P5V SND-P5V SND-P5V PCBEEP-E3P ATBEEP-P3P SND-GND SND-GND SND-GND SND-GND SND-GND FMTRDR-PXP VREF1-P2V FMTRDL-PXP LINR-PXP LIN-GND LINL-PXP SPOTL-PXP SPOTL-PXP SPOTL-PXN SPOTL-PXN SPOTR-PXP SPOTR-PXP SPOTR-PXN SPOTR-PXN C-26 QOSMIO G10 Maintenance Manual (960-497)
  • Page 363: Cn5660 Tj Board I/F Connector (20-Pin

    BT board (Signal) I/F connector (8-PIN) Table C-33 BT board (Signal) I/F connector (8-PIN) PIN No. Signal name PIN No. Signal name BTMP1 (Therm+) DCHG M5V (VDD) PSCL-S5P (MBCLK) PSDA-S5P GND (VSS) (MBDAT) DBT10V-S5N (OV) GND (1 QOSMIO G10 Maintenance Manual (960-497) C-27...
  • Page 364: Cn4613 Us Board I/F Connector (6-Pin

    LE board I/F connector (30-PIN) Table C-35 LE board I/F connector (30-PIN) PIN No. Signal name PIN No. Signal name DCINOR-S5N DCINGR-S5N PWLEOR-S3P PWLEGR-S3P BAT1OR-S5N BAT1GR-S5N PDASP-P5N BTMDL-P3N BTLED-S5P BTSWON-S3P RCIRRX-S3P USBP5-S3P USBP5-S3N BTRST-S3N WCHCLK-P3P WCHDAT-P3P C-28 QOSMIO G10 Maintenance Manual (960-497)
  • Page 365: Sound Board

    Signal name M97SY2-P3P M97OT2-P3P M97RS2-S3N M97IN2-E3P X97BC2-P3P C.37 J6001 External microphone I/F connector (6-PIN) Table C-37 External microphone I/F connector (6-PIN) PIN No. Signal name PIN No. Signal name A-GND (MICIN-PXP) (BIAS) N.C. N.C. (VREF1-P2V) QOSMIO G10 Maintenance Manual (960-497) C-29...
  • Page 366: Cn6000 Internal Microphone Connector (2-Pin

    PIN No. Signal name PIN No. Signal name (VREF1-P2V) A-GND C.39 DS6000 Headphone/SPDIF connector (10-PIN) Table C-39 Headphone/SPDIF connector (10-PIN) PIN No. Signal name PIN No. Signal name SPKEN-P4P HEADL-PXP HEADR-PXP A-GND SPDJIN-P3N DOUT-P3P SPD3V-P3V C-30 QOSMIO G10 Maintenance Manual (960-497)
  • Page 367: Cn9510 System Board I/F Connector (57-Pin

    VREF1-P2V FMRDR-PXP SND-GND SND-GND SND-GND SND-GND SND-GND ATBEEP-P3P PCBEEP-E3P SND-P5V SND-P5V SND-P5V SND-P5V SND-P5V AMPSD-S3N SNDMUT-S3N X14SND-P3P M97SY1-P3P M97SY2-P3P M97OT1-P3P M97OT2-P3P M97RS1-S3N M97RS2-S3N M97IN1-P3P M97IN2-E3P SPKON-P3N VOLBYP-P3N X97BC1-P3P LINOTL-PXP A-GND LINOTR-PXP CDAUDR-PXP CD-GND CDAUDL-PXP QOSMIO G10 Maintenance Manual (960-497) C-31...
  • Page 368: Led Board

    C.41 CN4400 Bluetooth I/F connector (20-PIN) Table C-41 Bluetooth I/F connector (20-PIN) PIN No. Signal name PIN No. Signal name N.C. BTMDL-P3N N.C. N.C. N.C. N.C. BTRST-S3N N.C. N.C. N.C. WCHCLK-P3P N.C. USBP5-S3P USBP5-S3N WCHDAT-P3P N.C. BT-P3V C-32 QOSMIO G10 Maintenance Manual (960-497)
  • Page 369: Cn9670 System Board I/F Connector (30-Pin

    C.42 CN9670 System board I/F connector (30-PIN) Table C-42 System board I/F connector (30-PIN) PIN No. Signal name PIN No. Signal name WCHDAT-P3P WCHCLK-P3P BTRST-S3N N.C. USBP5-S3N USBP5-S3P ACIRRX-S3P BTSWON-S3P BTLED-S5P BTMDL-P3N PDASP-P5V PDASP-P5N BAT1GR-S5N BAT1OR-S5N PWLEGR-S3P PWLEOR-S3P DCINGR-S5N DCINOR-S5N QOSMIO G10 Maintenance Manual (960-497) C-33...
  • Page 370: Tv Jack Board

    PIN No. Signal name (LINR-PXP) TV-GND COMPIN-PXP (LINL-PXP) TV-GND C.46 CN9613 S-Video IN I/F connector (4-PIN) Table C-46 S-Video IN I/F connector (4-PIN) PIN No. Signal name PIN No. Signal name TV-GND TV-GND LUMAIN-PXP CROMINPXP C-34 QOSMIO G10 Maintenance Manual (960-497)
  • Page 371: Cn9614 System Board I/F Connector (20-Pin

    Signal name PIN No. Signal name LINR-PXP TV-GND (FMTRDR-PXP) TV-GND VREF1-P2V LINL-PXP TV-GND (FMTRDL-PXP) TV-GND TV-GND (COMPIN-PXP) (LUMAIN-PXP) COMPIN-PXP LUMAIN-PXP TV-GND TV-GND (CROMIN-PXP) N.C. CROMIN-PXP (SVSCL-P3P) N.C. TV-GND (SVSDA-P3P) TV-GND N.C. (SUSCLK-S3P) SND-P5V N.C. (FMT-P3V) QOSMIO G10 Maintenance Manual (960-497) C-35...
  • Page 372: Usb Board

    Signal name PIN No. Signal name USBPSC-E5V USBPC-S3N USBPC-S3P C.49 CN4621 System board I/F connector (6-PIN) Table C-49 System board I/F connector (6-PIN) PIN No. Signal name PIN No. Signal name USBPSC-E5V USBPSC-E5V USBPC-S3N USBPC-S3P C-36 QOSMIO G10 Maintenance Manual (960-497)
  • Page 373: Battery Board

    BATGND1 BATGND1 BATGND1 C.52 CN9691 System board (Signal) I/F connector (8-PIN) Table C-52 System board (Signal) I/F connector (8-PIN) PIN No. Signal name PIN No. Signal name BATVSS1 DVT10V-S5N BATVSS1 PSDA-S5P PSCL-S5P BATDCHG1 BTMP1 QOSMIO G10 Maintenance Manual (960-497) C-37...
  • Page 374 C.52 CN9691 System board (Signal) I/F connector (8-PIN) Appendix C Pin Assignment C-38 QOSMIO G10 Maintenance Manual (960-497)
  • Page 375: Appendix D Display Codes

    Appendix. D Appendix D Display Codes Display Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp QOSMIO G10 Maintenance Manual (960-497)
  • Page 376 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) QOSMIO G10 Maintenance Manual (960-497)
  • Page 377 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn → QOSMIO G10 Maintenance Manual (960-497)
  • Page 378 5. * This key corresponds to key No. 42 in a 102-key model. 6. * Refer to Table D-6, No. 124 key scan code. 7. * Refer to Table D-7, No. 126 key scan code. QOSMIO G10 Maintenance Manual (960-497)
  • Page 379 Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA __________ E0 B6 E0 2A ___________ E0 36 Set 2 E0 F0 12 ________ E0 F0 59 E0 12 ___________ E0 59 QOSMIO G10 Maintenance Manual (960-497)
  • Page 380 E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Keytop Make Break Make Break CTRL LALT ARROW NUMERIC Scrl QOSMIO G10 Maintenance Manual (960-497)
  • Page 381 Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common Ctrl + Shift + Alt + QOSMIO G10 Maintenance Manual (960-497)
  • Page 382 Appendix. D Display codes Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. QOSMIO G10 Maintenance Manual (960-497)
  • Page 383: Appendix E Key Layout

    Appendix E Key Layout Appendix E Key Layout United States (US) Keyboard Figure E-1 US Keyboard layout United Kingdom (UK) Keyboard Figure E-2 UK Keyboard layout QOSMIO G10 Maintenance Manual (960-497)
  • Page 384 E.2 United Kingdom (UK) Keyboard Appendix E Key Layout QOSMIO G10 Maintenance Manual (960-497)
  • Page 385: Appendix F Wiring Diagrams

    VSYNC (14) (15) SDL (15) Figure F-1 RGB Monitor ID Wraparound connector (15PIN to 15PIN) LAN Loopback Connector (3) BIDBP (RX+) (1) BIBAP ‘(TX+) (4) BIDBN (RX-) (2) BIDAN (TX-) Figure F-2 LAN loopback connector QOSMIO G10 Maintenance Manual (960-497)
  • Page 386 F.2 LAN Loopback Connector Appendix F Wiring Diagrams QOSMIO G10 Maintenance Manual (960-497)
  • Page 387: Appendix G Bios Rewrite Procedures

    3. If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk, and the BIOS will be rewritten. QOSMIO G10 Maintenance Manual (960-497)
  • Page 388 Appendix G BIOS Rewrite Procedures QOSMIO G10 Maintenance Manual (960-497)
  • Page 389 The computer is not hung up. Allow sufficient time. Never reboot or turn off the power to the computer before the rewriting is completed. 1. Set the system to boot mode. 2. Turn off the power to the computer. 3. Remove the external cables and cards. QOSMIO G10 Maintenance Manual (960-497)
  • Page 390 5. Turn on the power while holding down the Tab key. (Keep holding down the key until a message appears on the screen.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. QOSMIO G10 Maintenance Manual (960-497)
  • Page 391: Appendix I Reliability

    Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Component Time (hours) System 6678.69 QOSMIO G10 Maintenance Manual (960-497)
  • Page 392 Appendix I Reliability QOSMIO G10 Maintenance Manual (960-497)

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