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This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer QOSMIO G10. NOTE: Each model of QOSMIO G10 has a different configuration. For each model’s configuration, refer to the parts list dedicated to it. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.
The manual is divided into the following parts: Chapter 1 Hardware Overview describes the QOSMIO G10 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
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Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the QOSMIO G10 that appear on its display is presented in the type face below: Format complete...
Touch pad Troubleshooting ..................2-48 Display Troubleshooting..................2-50 2.10 Optical Disk Drive Troubleshooting................ 2-53 2.11 Modem Troubleshooting..................2-54 2.12 LAN Troubleshooting....................2-56 2.13 Wireless LAN Troubleshooting................2-57 2.14 Sound Troubleshooting.................... 2-60 2.15 TV Tuner Troubleshooting ..................2-62 QOSMIO G10 Maintenance Manual (960-497)
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Wireless LAN Test Program (Intel-made b/g)............3-57 3.27 Wireless LAN Test Program (Intel-made a/b/g)............3-61 3.28 Wireless LAN Test Program (Askey-made)............3-66 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program ..........3-70 3.30 Sound Test Program....................3-84 3.31 SETUP ........................3-90 QOSMIO G10 Maintenance Manual (960-497)
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LCD Module ..................1-25 1.6.2 FL Inverter Board................1-26 Power Supply ......................1-27 Batteries ........................1-29 1.8.1 Main Battery..................1-29 1.8.2 Battery Charging Control ..............1-30 1.8.3 RTC battery ..................1-31 AC Adapter ......................1-32 QOSMIO G10 Maintenance Manual (960-497) 1-iii...
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Table 1-13 Time required for charges of main battery ..........1-30 Table 1-14 Data preservation time ................. 1-30 Table 1-15 Time required for charges of RTC battery........... 1-31 Table 1-16 AC adapter specifications ................1-32 1-iv QOSMIO G10 Maintenance Manual (960-497)
1 Hardware Overview 1.1 Features Features Features The QOSMIO G10 series are high performance all-in-one PCs running a Pentium-M processor. The features are listed below. Microprocessor Microprocessor that is used will be different of the model. ® ® Intel Mobile Pentium Pentium-M 1.50GHz (Processor Number ;...
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101- or 102-key enhanced keyboard. PC card slot The PC card slot (PCMCIA) accommodates one 5mm Type II card. The slot support 16-bit PC cards and Card Bus PC cards. CardBus supports 32-bit PC cards. QOSMIO G10 Maintenance Manual (960-497)
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This enables a communication to devices that support Bluetooth Version 1.2/1.1/. Adopting AFH (Adaptive Frequency Hopping), reduce the interference with the wireless communication in 2.4GHz. It can be switched on or off with a switch on the computer. QOSMIO G10 Maintenance Manual (960-497)
1.1 Features 1 Hardware Overview Figure 1-1 shows the front of the computer and the system units configuration. Figure 1-1 Front of the computer and the system units configuration QOSMIO G10 Maintenance Manual (960-497)
1 Hardware Overview 1.2 System Block Diagram System Block Diagram Figure 1-2 shows the system block diagram. Figure 1-2 System block diagram QOSMIO G10 Maintenance Manual (960-497)
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− 64KB used for VGA-BIOS − 60KB used for Intel PXE − 32KB used for ACPI − 16KB used for MBI − 17KB used for booting − 16KB used for Parameter Block − 19KB are reserved QOSMIO G10 Maintenance Manual (960-497)
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− PCI Interface (PCI Rev. 2.3) − PC Card Controller − IEEE1394 Controller − Flash Media Controller − SD Host Controller Super I/O (SMSC-made LPC47N217) • Two serial ports (NS16C550 compatible) (1 port is used as Debug port) QOSMIO G10 Maintenance Manual (960-497)
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− AGP 4x (32bit) − TMDS − TV Encoder Other main system chips • PSC (Toshiba-made TMP87PM48U x 1) • Clock Generator (ICS-made 950812CGT x 1) • EC/KBC (Renesas-made HD64F2163BVTG10V x 1) • FWH (ATM-made AT49LW080-33TL/AT49LW080-33TC ST-Micro-made M50FW080N1 x 1) •...
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The transfer speed of data receiving is 56kbps, of data sending is 33.6kbps and of FAX is 14.4kbps. Actual speed depends on the quality of the line used. Connected to telephone line through RJ11 MODEM jack. QOSMIO G10 Maintenance Manual (960-497)
202.9-373.3 154.3-298.0 (Mbits/s) Interface transfer rate 100 (Ultra DMA mode) (MB/s) Storage density (Kbpi) 78.9 88.8 78.9 Track density (Ktpi) Average random seek time (read) (ms) Average random seek time (write) (ms) Power-on-to-ready (sec) 1-12 QOSMIO G10 Maintenance Manual (960-497)
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5,400 Data transfer speed (Mbits/s) Interface transfer rate (MB/s) 100 (Ultra DMA mode) Storage density (Kbpi) 113.2 Track density (Ktpi) Average random seek time (read) (ms) Average random seek time (write) (ms) Power-on-to-ready (sec) QOSMIO G10 Maintenance Manual (960-497) 1-13...
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5,400 Data transfer speed 443.2 (Mbits/s) Interface transfer rate 100 (Ultra DMA mode) (MB/s) Storage density (Kbpi) Track density (Ktpi) Average random seek time (read) (ms) Average random seek time (write) (ms) Power-on-to-ready (sec) 1-14 QOSMIO G10 Maintenance Manual (960-497)
Figure 1-5 DVD Super Multi drive Table 1-5 DVD Super Multi drive outline dimensions Parameter Standard value MATSUSHITA MATSUSHITA Maker (G8CC00021610) (G8CC0001S610) Width (mm) Outline dimensions Height (mm) 12.7 (excluding projections) Depth (mm) 129.0 Mass (g) 210±10 1-18 QOSMIO G10 Maintenance Manual (960-497)
Figure 1-7 is a view of the keyboard. Figure 1-7 Keyboard See Appendix E for details of the keyboard layout. 1-24 QOSMIO G10 Maintenance Manual (960-497)
6. Provides more accurate detection of a low battery. 7. Calculates the remaining battery capacity. 8. Controls the transmission of the status signal of the main battery. Table 1-11 lists the power supply output specifications. QOSMIO G10 Maintenance Manual (960-497) 1-27...
(RTC) battery 1.8.1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected. In Standby, the main battery maintains the current status of the computer. 1-30 QOSMIO G10 Maintenance Manual (960-497)
Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-14. Table 1-14 Data preservation time Condition preservation time Standby About 3 days Shutdown About 15 days QOSMIO G10 Maintenance Manual (960-497) 1-31...
Table 1-15 lists the Time required for charges of RTC battery and data preservation time. Table 1-15 Time required for charges of RTC battery Condition Time Power ON (Lights Power LED) About 8 hours Data preservation tome (Full-charged) About a month 1-32 QOSMIO G10 Maintenance Manual (960-497)
Table 1-16 lists the AC adapter specifications. Table 1-16 AC adapter specifications Parameter Specification G71C0002R610 Power 120W (Peak 150W) Input voltage AC 100 to 240V Input frequency 50Hz/60Hz Input voltage 1.7A or less Output voltage DC 15V Output current 8.0A QOSMIO G10 Maintenance Manual (960-497) 1-33...
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Diagnostic Test Program Execution Check ......2-46 Procedure 2 Connector Check and Replacement Check......2-47 Touch pad Troubleshooting ..................2-47 Procedure 1 Diagnostic Test Program Execution Check ......2-48 Procedure 2 Connector Check and Replacement Check......2-49 QOSMIO G10 Maintenance Manual (960-497) 2-iii...
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Procedure 1 Diagnostic Test Program Execution Check ......2-60 Procedure 2 Connector Check..............2-60 Procedure 3 Replacement Check ............. 2-61 2.15 TV Tuner Troubleshooting ..................2-62 Procedure 1 Connector Check and Replacement Check......2-62 2-iv QOSMIO G10 Maintenance Manual (960-497)
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Debug port (Suspend mode) error status ............. 2-29 Table 2-6 Debug port (Resume mode) error status ............2-32 Table 2-7 FDD error code and status ................2-38 Table 2-8 2.5” Hard disk drive error code and status........... 2-44 QOSMIO G10 Maintenance Manual (960-497)
1. Phillips screwdrivers (For replacement procedures) 2. Implements for debugging port check • Toshiba MS-DOS system FD • RS-232C cross cable • Test board with debug port test cable • PC for displaying debug port test result QOSMIO G10 Maintenance Manual (960-497)
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There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow. <e.g> Connection of modem QOSMIO G10 Maintenance Manual (960-497)
Before going through the flowchart steps, verify the following: Ask him or her to enter the password if a password is registered. Verify with the customer that Toshiba Windows is installed on the hard disk. Non- Windows operating systems can cause the computer to malfunction.
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11. If an error is detected on the sound test, perform the Sound Troubleshooting Procedures in Section 2.14. 12. If an error is detected on the TV tuner test, perform the TV tuner Troubleshooting Procedures in Section 2.15. QOSMIO G10 Maintenance Manual (960-497)
The battery level is low while the system power is ON. (even intervals) Blinks orange once The system is driven by only a battery and the battery level (at being switched on) is low. Doesn’t light Any condition other than those above. QOSMIO G10 Maintenance Manual (960-497)
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Check 2 If the DC IN icon does not light, go to Procedure 3. Check 3 If the battery icon does not light orange or green, go to Procedure 4. NOTE: Use a supplied AC adapter G71C0002R610. QOSMIO G10 Maintenance Manual (960-497)
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On for one second “0” On for half second Interval between data bits Off for half second The error code begins with the least significant digit. Example: Error code 11h (Error codes are given in hexadecimal format.) Start QOSMIO G10 Maintenance Manual (960-497)
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Common Dock output voltage is over 16.5V. Current from the DC power supply is over 12.0A. Current from the DC power supply is over 0.5A when there is no load. Abnormal current has been sensed. 2-10 QOSMIO G10 Maintenance Manual (960-497)
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1R5-C1 voltage is 1.275V or less while the computer is suspended. 1R5-C1 voltage is abnormal while the computer is shutdown. (CV support) 1R5-C1 voltage is 1.275V or less when the computer is booting up. (CV support) QOSMIO G10 Maintenance Manual (960-497) 2-11...
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E5V voltage is 4.50V or less when the computer is booting up. E5V voltage is 4.50V or more when the computer is powered off. E5V voltage is 4.50V or less while the computer is suspended. 2-12 QOSMIO G10 Maintenance Manual (960-497)
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1R25-B1V voltage is 1.063V or less when the computer is booting up. 1R25-B1V voltage is 1.063V or more when the computer is powered off. 1R25-B1V voltage is 1.063V or less while the computer is suspended. QOSMIO G10 Maintenance Manual (960-497) 2-13...
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Connect a new AC adapter and AC power cord. If the problem still occurs, go to Procedure 5. Check 3 In the case of error code 21h: Go to Procedure 3. Check 4 For any other errors, go to Procedure 5. 2-14 QOSMIO G10 Maintenance Manual (960-497)
If the battery pack is still not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack is still not charged, go to Procedure 5. QOSMIO G10 Maintenance Manual (960-497) 2-15...
Check 2 BT board may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 2 System board may be faulty. Replace it with a new one. 2-16 QOSMIO G10 Maintenance Manual (960-497)
Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debugging Port Check Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check QOSMIO G10 Maintenance Manual (960-497) 2-17...
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Go to Procedure 3. WARNING: RESUME FAILURE. PRESS ANY KEY TO CONTINUE. If any other error message displays, perform Check 3. 2-18 QOSMIO G10 Maintenance Manual (960-497)
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The D port status is displayed in the following form; 6. When the D port status is FFFFh (normal status), go to Procedure 4. 7. When the D port status falls into any status in Table 2-4, execute Check 1. 2-20 QOSMIO G10 Maintenance Manual (960-497)
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“BIOS rewrite process”. Transits to System BIOS IRT. F003h BIOS rewrite Initialization of ICHM. D31 DRAM configuration Permission of cache (L1 cache only) Memory clear Transition to real mode and copy of BIOS to RAM QOSMIO G10 Maintenance Manual (960-497) 2-21...
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Initialization of H/W (before Initialization of MCHM DRAM recognition) Initialization of ICH4M.D31.Func0 Initialization of ICH4M.D31.Func1 Initialization of USB.Func0,1,2,7 Initialization of ICH4M.D31.Func3 Initialization of ICH4M.D31.Func5 Initialization of FLUTE Initialization of PIT channel 1 (Setting the refresh interval “30µs”) 2-22 QOSMIO G10 Maintenance Manual (960-497)
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Resume error F176H Checksum check of PnP RAM Resume error 177H To resume process (RESUME_MAIN) To resume error process Returns the CPU clock to “Low” Prohibition of all SMI Clears resume status Returns to ROM QOSMIO G10 Maintenance Manual (960-497) 2-23...
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AC adapter rated over current control Dividing procedures for time measuring by IRT Setting for clock generator CPU Initialization Update of micro code Geyserville support check Setting of CPU clock to “high" Graphics Aperture Size setting 2-24 QOSMIO G10 Maintenance Manual (960-497)
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H/W setting based on resource F109h Task generation for waiting PnP resource making completion PnP H/W initialization PC card slot initialization PCI automatic configuration Making of work for automatic configuration Acquisition of PCI IRQ QOSMIO G10 Maintenance Manual (960-497) 2-25...
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Check of convention memory in the protected mode (boot) F114h EXT_MEM_CHECK Check of exception in the protected mode (boot) F115h Check of exception in the DPORT= F116H when error protected mode INIT_SYS_MEM Initialization of conventional memory (Reboot) 2-26 QOSMIO G10 Maintenance Manual (960-497)
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Waiting for completion of BIOS rewriting of PSC version Waiting for completion of setting clock generator When error occurred, halts at DPORT=F11FH Waiting for completion of initialization of Serial port (PC supporting SIO) Cancel of NMI Mask QOSMIO G10 Maintenance Manual (960-497) 2-27...
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Final decision of USB FDD drive information Post processing of PRE_BOOT_SETUP Clearance of PWRBTN_STS Enabling POWER Button Measure on chip set defective F120h Clearance of IRT status Update of check sum of Runtime side F1FFh 2-28 QOSMIO G10 Maintenance Manual (960-497)
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Checks if in IRT. Checks if external cards are connected (If PNP OS exists, does not check.) Execution of driver for suspend Clearing of data for Remote Lockout Storing of USB register Halt of HC. QOSMIO G10 Maintenance Manual (960-497) 2-29...
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Waiting for completion of suspending for HDD password F13Ah Prohibition of PCI arbiter Setting of Wakeup event Power-off of PC card Re-setting backup current Forced off of fan Checks whether off-process for resume is needed 2-30 QOSMIO G10 Maintenance Manual (960-497)
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SMRAM. Calculates the checksum of system BIOS in F13Dh Checksum does not match during IRT the IRT side. Setting status of suspend completion Prohibition of L1&L2 Power off Completion of BIOS QOSMIO G10 Maintenance Manual (960-497) 2-31...
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Recovery of PIC register Initialization of devices necessary for AC'97 control initialization before initializing PCI bus 2 Initializing of temperature control information Initializing of KBC VGA display-off and Reset control, Starts VGA recovery. Start recovery of VGA 2-32 QOSMIO G10 Maintenance Manual (960-497)
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DPORT=F172h Start of IDE device resume sequence F125h Recovery of user alarm setting and (only one time) cancel of alarm power-on function Enable of power-off switch Initializing EC and start of reading battery information QOSMIO G10 Maintenance Manual (960-497) 2-33...
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Renewal of Wakeup factor of DMI and SM-BIOS structure table Closing PCI device configuration area Cache control Update of parameter block A Process related to CPU Setting of CPU clock to SETUP designation Waiting for motor-off of disabled HDD 2-34 QOSMIO G10 Maintenance Manual (960-497)
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(In ACPI mode / not in ACPI mode) Initialization of printer port (for models supporting printer) Returning to the main process NOTE: Status outputted by the test means the last error detected in the debug port test. QOSMIO G10 Maintenance Manual (960-497) 2-35...
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If an error is detected during these tests, go to Procedure 4. Procedure 4 Replacement Check System board may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace system board with a new one. 2-36 QOSMIO G10 Maintenance Manual (960-497)
Procedure 2. Detailed operation is given in Chapter 3, Tests and Diagnostics. If the test program cannot be executed on the computer, go to Procedure 3. QOSMIO G10 Maintenance Manual (960-497) 2-37...
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“write enable”. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-38 QOSMIO G10 Maintenance Manual (960-497)
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1. Cable can not be disconnected from the connector. 2. Cable is connected straight to the connector. 3. Cable is connected all the way seated in the connector. 4. Cable can not be broken. QOSMIO G10 Maintenance Manual (960-497) 2-39...
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US board may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 5. Check 5 System board may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. 2-40 QOSMIO G10 Maintenance Manual (960-497)
User’s Manual. Procedure 1 Partition Check Insert the Toshiba MS-DOS system disk and start the computer. Perform the following checks: Check 1 Input C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.
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2.5” HDD(s) and the connector(s) of system board may be defective (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.). Insert HDD(s) to the connector(s) firmly. If it is (or they are) firmly connected, go to Procedure 3. 2-42 QOSMIO G10 Maintenance Manual (960-497)
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Using the Diagnostic Disk, format 2.5” HDD with a format option (physical format). If HDD is formatted, set the 2.5” HDD partition using MS-DOS FDISK command. If you cannot format 2.5” HDD using the Tests and Diagnostic program, go to Procedure 4. QOSMIO G10 Maintenance Manual (960-497) 2-43...
HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR 2-44 QOSMIO G10 Maintenance Manual (960-497)
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Chapter 4, Replacement Procedures and check the operation. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO G10 Maintenance Manual (960-497) 2-45...
ONE TEST) in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, keyboard is functioning properly. 2-46 QOSMIO G10 Maintenance Manual (960-497)
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Keyboard may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO G10 Maintenance Manual (960-497) 2-47...
Execute the Touch pad test (ONLY ONE TEST) in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, touch pad is functioning properly. 2-48 QOSMIO G10 Maintenance Manual (960-497)
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Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO G10 Maintenance Manual (960-497) 2-49...
Insert the Diagnostics disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected, go to Procedure 3. 2-50 QOSMIO G10 Maintenance Manual (960-497)
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Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. If the connection is loose, reconnect firmly and restart the computer. If the problem still occurs, go to Procedure 4. QOSMIO G10 Maintenance Manual (960-497) 2-51...
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Chapter 4, Replacement Procedure and test the display again. If the problem still occurs, perform Check 5. Check 5 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedure. 2-52 QOSMIO G10 Maintenance Manual (960-497)
Optical disk drive may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with new one following the instructions in Chapter 4. QOSMIO G10 Maintenance Manual (960-497) 2-53...
Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure the following connections are firmly connected. If any connector is disconnected, connect it firmly and return to Procedure 1. If the problem still occurs, perform Check 2. 2-54 QOSMIO G10 Maintenance Manual (960-497)
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Cable between MDC and system board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the problem still occurs, perform Check Check 6 System board may be faulty. Replace it with a new one following the instruction in Chapter 4. QOSMIO G10 Maintenance Manual (960-497) 2-55...
LAN cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instruction in Chapter 4. 2-56 QOSMIO G10 Maintenance Manual (960-497)
LAN. Perform the test following the instructions described in Chapter 3. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. QOSMIO G10 Maintenance Manual (960-497) 2-57...
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Wireless LAN card. If wireless LAN antenna cables are not connected properly, connect them firmly and perform Procedure 1. If the problem still occurs, go to the procedure 3. 2-58 QOSMIO G10 Maintenance Manual (960-497)
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Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. QOSMIO G10 Maintenance Manual (960-497) 2-59...
Connector Check The connection of sound system is shown in the following figure. As the connection may be defective, disassemble the PC and check each connection. If the problem still occurs, go to Procedure 3. 2-60 QOSMIO G10 Maintenance Manual (960-497)
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Chapter 4. If the problem still occurs, perform Check 7. Check 7 System board may be faulty. Replace it with a new one following the instructions in Chapter 4. QOSMIO G10 Maintenance Manual (960-497) 2-61...
Replace them with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 6. Check 6 System board may be faulty. Replace it with new one following the instructions in Chapter 4. 2-62 QOSMIO G10 Maintenance Manual (960-497)
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Error Code and Error Status Names ................ 3-34 3.19 Hard Disk Test Detail Status ................... 3-37 3.20 Only One Test ......................3-39 3.20.1 Program Description ................3-39 3.20.2 Operations ..................3-39 3.21 Head Cleaning......................3-46 3.21.1 Function Description ................3-46 QOSMIO G10 Maintenance Manual (960-497) 3-iii...
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Sound (Standard) test ................. 3-84 3.30.2 Sound (Legacy) test................3-86 3.30.3 CD Sound (Standard) test..............3-87 3.30.4 CD Sound (Legacy) test ..............3-89 3.31 SETUP ........................3-90 3.31.1 Function Description ................3-90 3.31.2 Accessing the SETUP Program............3-91 3-iv QOSMIO G10 Maintenance Manual (960-497)
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Hard disk controller status register contents..........3-37 Table 3-4 Error register contents.................. 3-38 Table 3-5 Error message....................3-76 Table 3-6 Error code for Bluetooth test (BD_ADDR) ..........3-77 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT)......3-81 QOSMIO G10 Maintenance Manual (960-497)
LOG UTILITIES RUNNING TEST FDD UTILITIES SYSTEM CONFIGURATION EXIT TO MS-DOS The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST PRINTER TEST ASYNC TEST QOSMIO G10 Maintenance Manual (960-497)
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A cleaning kit to clean the floppy disk drive heads (Head Cleaning) An external CRT monitor (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)
The Diagnostics Disk (Main T&D) A LAN wraparound connector (E2PROM test) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. The Diagnostics Disk (Main T&D) QOSMIO G10 Maintenance Manual (960-497)
3.2.1 Diagnostics menu (T&D) After pressing 1 and Enter in the startup menu, the following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
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Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
Selecting YES of TEST LOOP increases the pass counter by one, each time the test cycle ends and restarts the test cycle. Selecting NO returns the process to the subtest menu after the test is complete. QOSMIO G10 Maintenance Manual (960-497)
For more details on this test, refer to the section 3.3. 3.2.3 Heatrun test program Heatrun test starts executing the same subtest as 3.23 RUNNING TEST. For more details on this test, refer to the section 3.4. QOSMIO G10 Maintenance Manual (960-497)
6. “Write data OK (Y/N) ?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. 7. “Create DMIINFO TXT (Y/N) ?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. QOSMIO G10 Maintenance Manual (960-497)
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Press [Enter] key For more details on the system configuration information, refer to "3.25 System configuration". Subtest 09 E2PROM test (MAC/GUID/DMI) It checks whether the MAC address, GUID of IEEE1394 and DMI information are written. QOSMIO G10 Maintenance Manual (960-497)
Press any key and return to the startup menu. NOTE: The test result (Errorlog.txt) is stored in the floppy disk. The result is displayed in the same way as 3.22 LOG UTILITIES. For more detail in the display, refer to LOG UTILITIES. 3-10 QOSMIO G10 Maintenance Manual (960-497)
Gradation for VGA Gradation for LCD Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address QOSMIO G10 Maintenance Manual (960-497) 3-11...
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W-R-C specified address REAL TIMER Real time Backup memory Real time carry NDP test EXPANSION PCMCIA wrap around [Not supported] RGB monitor ID CD-ROM Sequential read /DVD-ROM Read specified address Random address/data RW 1point W/R/C 3-12 QOSMIO G10 Maintenance Manual (960-497)
Make sure the fan rotates at high speed, then press Enter. After a while, the fan rotating will stop. Subtest 03 Geyserville If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. Subtest 04 Quick Charge QOSMIO G10 Maintenance Manual (960-497) 3-13...
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: XXXXXXXXXXX Version Number : XXXXXXXXXXXX Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. 3-14 QOSMIO G10 Maintenance Manual (960-497)
16KB read buffer and compared the data in the buffers. The read buffer starts from 0001 and the comparison is continued with the following read buffer addresses: 0001, 0003, 0005, 0007, 0009, 000b, 000d and 000f. QOSMIO G10 Maintenance Manual (960-497) 3-15...
Appendix D. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY 3-16 QOSMIO G10 Maintenance Manual (960-497)
This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white, and semi-white. Each color displays for three seconds. QOSMIO G10 Maintenance Manual (960-497) 3-17...
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Mode 118. Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds, then returns to the DISPLAY TEST menu. 3-18 QOSMIO G10 Maintenance Manual (960-497)
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Subtest 07 LCD Brightness The LCD brightness changes in the following order: Super-Bright —> Bright —> Semi-Bright —> Bright —> Super-Bright After displaying with Super-Bright of LCD brightness, return to the DISPLAY TEST menu. QOSMIO G10 Maintenance Manual (960-497) 3-19...
: XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU 3-20 QOSMIO G10 Maintenance Manual (960-497)
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This subtest writes the data specified by an operator to a specified track, head, and address. Subtest 05 Read specified address This subtest reads data from a track, head, and address specified by an operator. QOSMIO G10 Maintenance Manual (960-497) 3-21...
Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple Pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. 3-22 QOSMIO G10 Maintenance Manual (960-497)
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NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) QOSMIO G10 Maintenance Manual (960-497) 3-23...
FIR/SIR port. Subtest 03 Wraparound (on board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. 3-24 QOSMIO G10 Maintenance Manual (960-497)
3. This message is used to select whether or not the HDD status is displayed on the screen. The HDC status is described in section 3.19. Select 1 or 2. Detail status display (1:no, 2:yes) QOSMIO G10 Maintenance Manual (960-497) 3-25...
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1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. 3-26 QOSMIO G10 Maintenance Manual (960-497)
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This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. QOSMIO G10 Maintenance Manual (960-497) 3-27...
Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. 3-28 QOSMIO G10 Maintenance Manual (960-497)
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Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. QOSMIO G10 Maintenance Manual (960-497) 3-29...
To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 This test checks the following functions of NDP: Control word Status word Addition Multiplication 3-30 QOSMIO G10 Maintenance Manual (960-497)
00003 –– –– Speaker line 00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? QOSMIO G10 Maintenance Manual (960-497) 3-31...
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NOTE: To execute this subtest, RGB monitor ID wraparound connector is required. The wiring diagram of the connector is described in Appendix F. Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by using VESA command. 3-32 QOSMIO G10 Maintenance Manual (960-497)
To execute the CD-ROM/DVD-ROM test, select 13 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.
HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND)' Display VRAM SIZE NOT SUPPORT 3-34 QOSMIO G10 Maintenance Manual (960-497)
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HDD - ADDRESS MARK NOT FOUND HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY QOSMIO G10 Maintenance Manual (960-497) 3-35...
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CARD TYPE ERROR ZV_CONT# ERROR CD-ROM BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR 3-36 QOSMIO G10 Maintenance Manual (960-497)
“0” … Not used (Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. QOSMIO G10 Maintenance Manual (960-497) 3-37...
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“1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used 3-38 QOSMIO G10 Maintenance Manual (960-497)
9 .... Common Test ***************************************************************** ..Press test number[1-8, 9] ? Select the subtest number you want to test and press Enter. To return to the DIAGNOSTIC TEST menu, select 9 and press Enter. QOSMIO G10 Maintenance Manual (960-497) 3-39...
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Holding a key down enables the auto-repeat function which causes the key’s display character to blink. Press Del + Enter to end the test. IF TEST OK, Press [Dell][Enter]key 3-40 QOSMIO G10 Maintenance Manual (960-497)
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The parameters appear above the <BUTTONS> (1) or (2) corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. QOSMIO G10 Maintenance Manual (960-497) 3-41...
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This subtest checks if the Wireless communication switch works properly. If the test is started with the switch ON, following message appears in the display. Kill switch is set to a start position (OFF) 3-42 QOSMIO G10 Maintenance Manual (960-497)
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OK message appears in the display if the test ends without a defective. NG message appears in the display if a defective is found during the test. Confirm the connection of cable, then execute the test again. Press 9 and return to ONLY ONE TESST menu. QOSMIO G10 Maintenance Manual (960-497) 3-43...
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This subtest checks if AUDIO button of attached remote controller works properly. The following message appears in the display. Press [AUDIO] button ! Press AUDIO button of the remote controller and return to the ONLY ONE TEST menu. QOSMIO G10 Maintenance Manual (960-497) 3-45...
2. Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press Enter. 3. When the message appears, the FDD head cleaning has begun. “cleaning start” 4. The display automatically returns to the DIAGNOSTIC MENU when the program is completed. 3-46 QOSMIO G10 Maintenance Manual (960-497)
5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7. Read data (RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. QOSMIO G10 Maintenance Manual (960-497) 3-47...
The 7 key writes the log information to a floppy disk. 3. In the case of “error retry OK,” a capital “R” will be placed at the beginning of the error status. However, it is not added to the error count. 3-48 QOSMIO G10 Maintenance Manual (960-497)
2. To execute the test, press Y (yes) and Enter. To cancel the test, press N (no) and Enter. If you execute the selectable test, follow the indication message in the display. 3. After setting the selectable test, the test starts automatically. To terminate the program, press Ctrl + Break. QOSMIO G10 Maintenance Manual (960-497) 3-49...
This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays hard disk information. 3-50 QOSMIO G10 Maintenance Manual (960-497)
After the floppy disk is formatted, the following message will appear: Format complete Another format (1:Yes/2:No) ? (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. QOSMIO G10 Maintenance Manual (960-497) 3-51...
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Copy complete Another copy (1:Yes/2:No) ? (g) To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU. 3-52 QOSMIO G10 Maintenance Manual (960-497)
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(i) Select a drive number and the following message will be displayed. ---Max. address --- [LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. QOSMIO G10 Maintenance Manual (960-497) 3-53...
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[HDD ID Read (VX.XX)] [Drive #1] [Drive #2] Model No. = XXXXXXX = XXXXXXX NOTE: Only when a 2nd HDD is installed, [Drive #2] message appears in the display. Press Enter to return to the FDD UTILITIES MENU. 3-54 QOSMIO G10 Maintenance Manual (960-497)
14. The number of ASYNC ports 15. Math co-processors 16. Floppy Disk Drive [Track/Head/Sector] 17. Hard Disk Drive [Sector/Drive size/Manufacture code] 18. Optical Disk Drive [Maker/Drive type/Manufacture code/Product code] 19. T&D total version 20. Date/Time QOSMIO G10 Maintenance Manual (960-497) 3-55...
: Intel Calexico 802.11b/g (MoW) G-code : G36C0000X310 PBA No. : C55369 ************************************************************* If a defective is found during the test, NG message will appear in the display. Press any key and return to the test menu. QOSMIO G10 Maintenance Manual (960-497) 3-57...
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When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. 3-58 QOSMIO G10 Maintenance Manual (960-497)
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Connection of wireless LAN card • Connection of wireless LAN antenna cable (Main/Aux) • Condition of wireless LAN communication (Interference/obstruction) • Defective wireless LAN card Checking the connection and condition, execute the subtest again. QOSMIO G10 Maintenance Manual (960-497) 3-59...
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This subtest checks SKU information, MAC address, connection and communication of wireless LAN antenna of Calexico 802.11b/g card. The test stops at when a defective is found. For more details, refer to each subtest. 3-60 QOSMIO G10 Maintenance Manual (960-497)
LAN card is described. ************************************************************* Module : Intel Calexico 802.11a/g (MoW) G-code : G36C00018510 PBA No. : C67287 ************************************************************* Press any key and return to the test menu. QOSMIO G10 Maintenance Manual (960-497) 3-61...
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If a defective is found during the test, following message will appear in the display. ************************************************************* ERROR: MAC all F MAC = XXXXXXXXXXXX ************************************************************* ************************************************************* MAC Address Check : NG !! ************************************************************* Press any key and return to the test menu. 3-62 QOSMIO G10 Maintenance Manual (960-497)
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Press any key and following message will appear in the display. Check which antenna (Main/Aux) is defective. ************************************************************* Aux Antenna Test : NG !! ************************************************************* Press any key and return to the test menu. QOSMIO G10 Maintenance Manual (960-497) 3-63...
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Connection of wireless LAN card • Connection of wireless LAN antenna cable (Main) • Condition of wireless LAN communication (Interference/obstruction) • Defective wireless LAN card Checking the connection and condition, execute the subtest again. 3-64 QOSMIO G10 Maintenance Manual (960-497)
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Calexico 802.11b card and communication test of Calexico 802.11a and Calexico 802.11g. The test stops at when a defective is found. For more details, refer to each subtest. QOSMIO G10 Maintenance Manual (960-497) 3-65...
3. Take out the program disk 1 and insert program disk 2. Then, press S and Enter. 4. Executing program disk 2, following menu will appear in the display. To execute the subtest, press test number and Enter. 3-66 QOSMIO G10 Maintenance Manual (960-497)
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When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Using a wrong wireless LAN card (Using unspecified card) • Defective wireless LAN card Checking the connection, execute the subtest again. QOSMIO G10 Maintenance Manual (960-497) 3-67...
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Press any key and following message will appear in the display. ************************************************************* 11a Communication Test : NG !! Please refer to log. txt ************************************************************* Press any key and return to the test menu. Open the log file (log.txt) and check the result. 3-68 QOSMIO G10 Maintenance Manual (960-497)
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This subtest checks SKU information, MAC address, connection and communication of wireless LAN antenna of Atheros 802.11a mode, Atheros 802.11b mode and Atheros 802.11g mode. The test stops at when a defective is found. For more details, refer to each subtest. QOSMIO G10 Maintenance Manual (960-497) 3-69...
#################################################################### ######### i82562 ICHx Gbe (i82540) Diagnostics program ##### #################################################################### 1 .... (i82562 + ICHx) 2 .... (Gbe) ******************************************************************** ..Press test number[1-2] ? Press the number you want to test and press Enter. 3-70 QOSMIO G10 Maintenance Manual (960-497)
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< TRANSMIT > < RECEIVE > NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. QOSMIO G10 Maintenance Manual (960-497) 3-71...
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1000Base Auto-negotiation TxRx Test CE Test Complete NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. 3-72 QOSMIO G10 Maintenance Manual (960-497)
RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear: ...Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y, otherwise, press N. QOSMIO G10 Maintenance Manual (960-497) 3-73...
..Press test number [1, 3, T] ? _ Press 1 or 3 key to perform the corresponding subtest. To quit the Bluetooth test program, eject the floppy disk and turn the computer off while the menu above is displayed. 3-74 QOSMIO G10 Maintenance Manual (960-497)
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1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- Initializing … When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.
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3 Tests and Diagnostics If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] FFFFFF FFFFFF...
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0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System for details. QOSMIO G10 Maintenance Manual (960-497) 3-77...
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The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ <- Progress Bar Ready>>>>>>>>>>>>>>>>>>>>>> [ESC] : Stop 3-78 QOSMIO G10 Maintenance Manual (960-497)
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BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ CCCC M PPPPPP EEEEEE TTTTTTT EEEEEEE DDDDD MM P O M M M M P M PPPPPP EEEEEE EEEEEEE D CCCC LLLLLLL EEEEEE EEEEEEE DDDDD Testing is finished A>_ QOSMIO G10 Maintenance Manual (960-497) 3-79...
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M PPPPPP EEEEEE TTTTTTT EEEEEEE MM P O M M M M P M PPPPPP EEEEEE EEEEEEE N N C CCCC LLLLLLL EEEEEE EEEEEEE Testing is finished _Press any key to continue. . . 3-80 QOSMIO G10 Maintenance Manual (960-497)
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0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. ** See the Specification of the Bluetooth System in detail. QOSMIO G10 Maintenance Manual (960-497) 3-81...
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0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist ** See the Specification of the Bluetooth System in detail. 3-82 QOSMIO G10 Maintenance Manual (960-497)
This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the target machine before executing subtest 01. Subtest03 IEEE1394 GUID Display This program checks the GUID of IEEE1394. QOSMIO G10 Maintenance Manual (960-497) 3-83...
1 .... ( Microphone recording & play ) 2 .... ( Sine wave ) 3 .... ( Line IN recording & play ) 9 .... Exit to Main **************************************************************** ..Press test number[1-3, 9] ? 3-84 QOSMIO G10 Maintenance Manual (960-497)
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Build data: XXX XX XXXX at XX:XX:XX Loading “mic.wav”. NOTE: The message in the display might have slight difference from those above. The display returns to the Sound (Standard) test menu after the test ends. QOSMIO G10 Maintenance Manual (960-497) 3-85...
The display returns to the Sound (Standard) test menu after the test ends. 3.30.2 Sound (Legacy) test To execute the Sound (Legacy) test, select 2 and press Enter. CAUTION: Sound (Legacy) test is not supported in this model. 3-86 QOSMIO G10 Maintenance Manual (960-497)
To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears in the display.
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This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker. Return to the CD Sound (Standard) menu after the test ends. 3-88 QOSMIO G10 Maintenance Manual (960-497)
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“Device Config.=” of the BIOS SETUP. If the “ALL DEVICE” is not selected, music can not be played. 3.30.4 CD Sound (Legacy) test To execute the CD Sound (Legacy) test, select 4 and press Enter. CAUTION: Sound (Legacy) test is not supported in this model. QOSMIO G10 Maintenance Manual (960-497) 3-89...
3 Tests and Diagnostics 3.31 SETUP 3.31.2 Accessing the SETUP Program Selecting 0 from the DIAGNOSTICS MENU and pressing Enter displays the followings: QOSMIO G10 Maintenance Manual (960-497) 3-91...
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1. To show the factory preset configuration, press Home. 2. To accept the default settings, press End and then press Y. NOTE: When you execute the default setting, the following settings are not changed: (1) HDD Mode (2) Password (3) Write Policy 3-92 QOSMIO G10 Maintenance Manual (960-497)
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This option is used to select Full Power, Low Power or User Setting of the battery save mode. When you select the battery save mode, the followings will appear. Full Power The following shows full power settings. Low Power The following shows low power settings. QOSMIO G10 Maintenance Manual (960-497) 3-93...
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Automatically turns off the power to the LCD panel’s illumination if the panel is not used for the duration set. The duration xx can be set to 1, 3, 5, 10, 15, 20 or 30 minutes. 3-94 QOSMIO G10 Maintenance Manual (960-497)
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NOTE: Too hot condition may cause defect on the CPU. When the hot condition continues, the power is automatically turned off in resume mode. QOSMIO G10 Maintenance Manual (960-497) 3-95...
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CD-ROM, LAN, FDD and HDD. HDD→FDD→CD-ROM→LAN: The computer looks for bootable files in the following order: HDD, FDD, CD- ROM and LAN. (Default) (*1) CD-ROM refers to a Optical Disk Drive. 3-96 QOSMIO G10 Maintenance Manual (960-497)
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Disabled Disables the level 2 cache. (c) Dynamic CPU Frequency mode Use this option to choose a setting from the followings. When the CPU of the computer is Celeron-M, this option is not displayed. QOSMIO G10 Maintenance Manual (960-497) 3-97...
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Standby is on, the computer will start with the instant security function enabled. The password = message is not displayed; however, you must enter the password to use the computer. 3. This option is enabled only once, the setting is reset, after booting up. 3-98 QOSMIO G10 Maintenance Manual (960-497)
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(Standby) / Alternately flashes green and blue (Power OFF/Hibernation) Mode 3 Sets to Mode 3. Changes in order of green, orange and blue (Power ON) / Glows yellow (Standby) / Glows orange (Power OFF /Hibernation) QOSMIO G10 Maintenance Manual (960-497) 3-99...
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This option is used to select the display when booting up. Auto-Selected Selects an external monitor if one is connected. Otherwise it selects the internal LCD. (Default) LCD+AnalogRGB Selects both the internal LCD and the external CRT for simultaneous display. 3-100 QOSMIO G10 Maintenance Manual (960-497)
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TV in Europe system 11. Peripheral Use this option to select the peripheral's mode. (a) Internal Pointing Device This option enables or disables the touch pad Enabled Enables the touch pad. (Default) Disabled Disables the touch pad. QOSMIO G10 Maintenance Manual (960-497) 3-101...
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USB floppy disk is available without the driver. Disabled Disables LEGACY support 13. PCI LAN This option sets the Enable / Disable of the built-in LAN functions. Enabled Enables built-in LAN functions. (Default) Disabled Disables built-in LAN functions. 3-102 QOSMIO G10 Maintenance Manual (960-497)
• Chart Notation The chart shows the case for the following example: • Removing a MDC All FRUs down to the “4.2 Battery pack” to “4.11 Cover assembly” above a SD board/Microphone/MDC must be removed. QOSMIO G10 Maintenance Manual (960-497)
DANGER: 1. In the case of the battery, always use authentic parts or equivalent parts approved by Toshiba. Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion.
Screw sizes are noted in the text and figures. 9. As all parts have sharp edges and corners, take care not to cut yourself. 10. After replacing an FRU, check that the computer and replaced part operate correctly. QOSMIO G10 Maintenance Manual (960-497)
Normal pin connectors are used for all other cables. Simply pull out or push in these connectors to disconnect or reconnect. Pressure plate connector Spring connector QOSMIO G10 Maintenance Manual (960-497)
One Philips screwdriver with type 1 bit (for screws other than above) • Tweezers (for lifting screws) • ESD mats (lay on work table or floor) • An ESD wrist strap and heel grounder • Anti-static carpet or flooring QOSMIO G10 Maintenance Manual (960-497)
Special length screw: Blue G r ip a r e a “Special length screw” means screws whose length is indicated in an integral number to the first decimal places such as 2.5 mm, 2.8 mm and so on. QOSMIO G10 Maintenance Manual (960-497)
5. Slide the battery latch to the arrow direction and pull up the battery. 6. Release the hook of the battery cover and remove the battery pack from the battery cover. Battery latch Battery lock Battery cover Battery pack Hook Figure 4-1 Removing the battery pack QOSMIO G10 Maintenance Manual (960-497)
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Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba. NOTE: Check visually the battery terminals and clean off any dirt with a dry cloth.
The following describes the procedure for inserting a PC card (See Figure 4-2). 1. Make sure the eject button does not stick out. 2. Insert a PC card and press it until it is securely connected. 4-10 QOSMIO G10 Maintenance Manual (960-497)
Figure 4-3 Removing a bridge media Installing a Bridge media The following describes the procedure for inserting a Bridge Media (See Figure 4-3). 1. Insert a Bridge Media and press it until it is securely connected. QOSMIO G10 Maintenance Manual (960-497) 4-11...
4. Disconnect the 1st HDD assembly from the connector on the system board CN1880. CAUTION: When a 2nd HDD is installed, they are installed in the position as the following figure. 1st HDD 2nd HDD CN1880 CN1800 4-12 QOSMIO G10 Maintenance Manual (960-497)
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M2.5x4.0B FLAT BIND HDD slot cover M2.5x6.0B FLAT BIND Figure 4-4 Removing the HDD assembly 7. Remove the short pin from the connector pin of the 2nd HDD. Short pin Figure 4-5 Removing the short pin QOSMIO G10 Maintenance Manual (960-497) 4-13...
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4.4 HDD 4 Replacement Procedures 8. Remove the following screws securing the HDD holder and remove the HDD holder. • M3.0×4.0Z FLAT BIND screw M3.0x4.0Z FLAT BIND HDD holder Figure 4-6 Removing a HDD 4-14 QOSMIO G10 Maintenance Manual (960-497)
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PJ1880 on the system board. 6. Secure the 1st HDD assembly with the following screw. • M2.5×6.0B FLAT BIND screw 7. Install the HDD slot cover and secure it with the following screws. • M2.5×4.0B FLAT BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-15...
B2.0x4.0Z BIND Wireless LAN card cover B2.0x4.0B LH STICK Wireless LAN card Latch CN2200 Wireless LAN antenna cable (white cable) Wireless LAN antenna cable (black cable) MAIN Figure 4-7 Removing a wireless LAN card 4-16 QOSMIO G10 Maintenance Manual (960-497)
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2. Connect the wireless LAN antenna cables (black and white) to the terminals on a wireless LAN card. 3. Install the wireless LAN card cover and secure it with the following screw. • B2.0 x 4.0Z BIND screw • B2.0 x 4.0B LH STICK QOSMIO G10 Maintenance Manual (960-497) 4-17...
1. Loose the screw securing the memory slot cover. 2. Remove the memory slot cover. 3. Open the left and right latches and remove a memory module. Screw Memory slot cover Memory module Latch Figure 4-8 Removing a memory module 4-18 QOSMIO G10 Maintenance Manual (960-497)
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3. When the power of the computer is turned on, the computer checks automatically the memory size. Confirm that the new memory is detected correctly. 4. If the memory is not detected, check that it is connected correctly. QOSMIO G10 Maintenance Manual (960-497) 4-19...
• M2.5×4.0B FLAT BIND screw 4. Slide the speaker cover assembly to the arrow direction and pull up to remove. Keyboard brace M2.5x4.0B FLAT BIND Speaker cover assembly Figure 4-9 Removing the speaker cover assembly 4-20 QOSMIO G10 Maintenance Manual (960-497)
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5. Remove the following screws securing the keyboard. • M2.5×2.8B FLAT BIND screw 6. Lift the upper side of the keyboard and turn it face down on the palm rest. M2.5x2.8B FLAT BIND Figure 4-10 Removing the keyboard QOSMIO G10 Maintenance Manual (960-497) 4-21...
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8. Disconnect the keyboard flexible cable from the connector CN3200 on the system board. 9. Remove the keyboard. M2.5x8.0B FLAT BIND Keyboard support plate CN3200 Keyboard flexible cable Figure 4-11 Removing the keyboard support plate 4-22 QOSMIO G10 Maintenance Manual (960-497)
FLAT BIND screw 5. Slide and set the speaker cover assembly and secure it with the following screw. • M2.5×4.0B FLAT BIND screw 6. Install the keyboard brace by pressing it from the topside. QOSMIO G10 Maintenance Manual (960-497) 4-23...
2. Remove the following screw securing the switch membrane. • M2.5×2.8B FLAT BIND screw 3. Slide the switch membrane to the arrow direction and remove it. CN9650 Switch membrane M2.5x2.8B FLAT BIND Insulator Figure 4-12 Removing the switch membrane 4-24 QOSMIO G10 Maintenance Manual (960-497)
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1. Slide and set the switch membrane in the computer. 2. Turning up the insulator, connect the switch membrane to the connector CN9650 on the system board. 3. Secure the switch membrane with the following screw. • M2.5×2.8B FLAT BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-25...
2. Inserting a blunt-edged tool from the slot, disconnect an optical disk drive toward the arrow direction from the connector CN1810 on the system board. Slot CN1810 Optical disk drive M2.5 x 4.0B FLAT BIND Figure 4-13 Removing an optical disk drive 4-26 QOSMIO G10 Maintenance Manual (960-497)
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2. Insert an optical disk drive assembly into the slot and connect it to the connector CN1810 on the system board. 3. Turn over the computer and secure an optical disk drive with the following screws. • M2.5×4.0B FLAT BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-27...
1. Close the display and turn the computer upside down. 2. Remove the following screws from the bottom of the computer. • M2.5×8.0B FLAT BIND screw (Locktight) M2.5x8.0B FLAT BIND (Locktight) Figure 4-15 Removing the screws (securing display assembly) 4-28 QOSMIO G10 Maintenance Manual (960-497)
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6. Turning over the computer and opening the display, peel off the insulators and pull out the wireless antenna cables from the slot. Insulator [front] [back] slot Figure 4-17 Pulling out the wireless antenna cables QOSMIO G10 Maintenance Manual (960-497) 4-29...
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9. Remove the following screws securing the hinge. • M2.5×8.0B FLAT BIND screw (Locktight) Hinge cap Hinge cap M2.5x8.0B FLATBIND (Locktight) M2.5x8.0B FLATBIND (Locktight) Mask seal M2.5x6.0B FLAT BIND Mask seal M2.5x6.0B FLAT BIND Figure 4-18 Removing the hinge caps 4-30 QOSMIO G10 Maintenance Manual (960-497)
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11. Remove the LCD harness holder. 12. Remove the LCD harness from the connector CN5600 on the system board. M2.5x2.8B FLAT BIND LCD harness holder LCD harness CN5600 Figure 4-19 Removing the LCD harness QOSMIO G10 Maintenance Manual (960-497) 4-31...
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13. Pulling out the pole of hinge from the hole of base assembly, remove the display assembly from the base assembly. Display assembly Base assembly Pole of hinge Hole Figure 4-20 Removing the display assembly 4-32 QOSMIO G10 Maintenance Manual (960-497)
11. Arrange the wireless LAN antenna cables along the guide and stick the insulator. 12. Secure the display assembly from the back of computer with the following screws. • M2.5×8.0B FLAT BIND screw (Locktight) QOSMIO G10 Maintenance Manual (960-497) 4-33...
FLAT BIND screw x4 ("8" in the figure) • M2.5×16.0B FLAT BIND screw x10 ("16" in the figure) (16) (16) (16) (16) (16) (16) (16) (16) (16) (16) Figure 4-21 Removing the screws (back) 4-34 QOSMIO G10 Maintenance Manual (960-497)
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4 Replacement Procedures 4.11 Cover assembly 3. Disconnect the VGA fan cable from the connector CN8780 in the memory slot. VGA fan cable CN8780 Figure 4-22 Disconnecting the VGA fan cable QOSMIO G10 Maintenance Manual (960-497) 4-35...
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8. Disconnect the MDC harness from the connector CN3021 on the system board MDC harness M2.5x8.0B FLAT BIND SD board flat cable CN3021 CN9500 M2.5x8.0B FLAT BIND CN3201 CN9660 Insulator LE board flat cable Touch pad flat cable Figure 4-23 Removing the screws & cables (front) 4-36 QOSMIO G10 Maintenance Manual (960-497)
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4 Replacement Procedures 4.11 Cover assembly 9. Pull up and remove the cover assembly from the base assembly. Cover assembly Base assembly Figure 4-24 Removing the cover assembly QOSMIO G10 Maintenance Manual (960-497) 4-37...
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("4" in the figure) • M2.5×6.0B FLAT BIND screw x3 ("6" in the figure) • M2.5×8.0B FLAT BIND screw x4 ("8" in the figure) • M2.5×16.0B FLAT BIND screw x10 ("16" in the figure) 4-38 QOSMIO G10 Maintenance Manual (960-497)
The following describes the procedure for installing a bluetooth (See Figure 4-25). 1. Connect the bluetooth flat cable to the connector on a bluetooth module. 2. Install a bluetooth module to the cover assembly and secure it with the following screw. • M2.0×4.0Z BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-39...
3. Disconnect the bluetooth flat cable from the connector CN4400 on the LE board. bluetooth flat cable M2.5x4.0B FLAT BIND CN4400 LE board CN9670 Switch LE board flat cable Figure 4-26 Removing the LE board 4-40 QOSMIO G10 Maintenance Manual (960-497)
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2. Connect the LE board flat cable to the connector CN9670 on the LE board. 3. Fitting the wireless communication switch to the lever, install the LE board to the cover assembly and secure it with the following screws. • M2.5×4.0B FLAT BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-41...
3. Remove the following screws securing the MDC cover plate and remove the MDC cover plate. • M2.5×6.0B SUPER THIN HEAD screw M2.5x6.0B SUPER THIN HEAD M2.5x6.0B SUPER THIN HEAD MDC cover plate Glass tape MDC harness Core Insulator Figure 4-27 Removing the MDC cover plate 4-42 QOSMIO G10 Maintenance Manual (960-497)
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6. Turning over the SD board, disconnect the SD board flat cable from the connector CN9510 on the system board. M2.0x4.0Z FLAT BIND SD board flat cable Insulator CN9510 Slot SD board Insulator SD board flat cable Figure 4-28 Removing the SD board QOSMIO G10 Maintenance Manual (960-497) 4-43...
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• M2.5×6.0B SUPER THIN HEAD screw 6. Install the mic assembly to the slot and secure it with the following screw. • M2.0×4.0Z BIND screw 7. Cover and fix the mic cable with the insulator. 4-44 QOSMIO G10 Maintenance Manual (960-497)
The following describes the procedure for installing the microphone (See Figure 4-29). 1. Install the microphone to the mic hold guide. 2. Connect the mic cable to the connector CN6000 on the SD board. QOSMIO G10 Maintenance Manual (960-497) 4-45...
1. Connect the MDC harness to the connector on the MDC. 2. Connect and install a MDC to the connector CN3000 on the SD board. 3. Secure a MDC with the following screws. • M2.0×4.0Z BIND screw 4-46 QOSMIO G10 Maintenance Manual (960-497)
5. Peel off and remove the touch pad from the cover assembly. Touch pad plate M2.5x3.0B SUPER THIN HEAD M2.5x3.0B SUPER THIN HEAD Glass tape Touch pad flat cable M2.5x3.0B Insulator SUPER THIN HEAD Touch pad Figure 4-31 Removing the touch pad QOSMIO G10 Maintenance Manual (960-497) 4-47...
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SUPER THIN HEAD screw 5. Stick the insulator on the touch pad plate. 6. Connect the touch pad flat cable to the connector on the touch pad and stick the glass tape on the connector. 4-48 QOSMIO G10 Maintenance Manual (960-497)
The following describes the procedure for installing the hinge (See Figure 4-32). 1. Install the hinges to the cover assembly and secure them with the following screws. • M2.5×6.0 PSP TIGHT screw 2. Stick the insulator on the left hinge. QOSMIO G10 Maintenance Manual (960-497) 4-49...
The following describes the procedure for installing the RTC battery (See Figure 4-33). 1. Connect the RTC battery cable to the connector CN9990 on the system board. 2. Install the RTC battery to the battery connector cover and fix it with the glass tape. 4-50 QOSMIO G10 Maintenance Manual (960-497)
CN8020 on the system board. M2.5x6.0B FLAT BIND Battery connector cover CN9690 BT board flat cable Battery harness M2.5x6.0B FLAT BIND CN8020 CN9691 BT board CN8021 Figure 4-34 Removing the BT board QOSMIO G10 Maintenance Manual (960-497) 4-51...
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3. Connect the BT board flat cable to the connector CN9691 on the BT board and to the connector CN8021 on the system board. 4. Install the battery connector cover and secure it with the following screw. • M2.5×6.0B FLAT BIND screw 4-52 QOSMIO G10 Maintenance Manual (960-497)
1. Install the CPU fan and secure it with the following screws. • M2.5×4.0B FLAT BIND screw 2. Arranging the CPU fan cable through the gap between the fan and harness holder, connect the CPU fan cable to the connector CN8770 on the system board. QOSMIO G10 Maintenance Manual (960-497) 4-53...
1. Install the US board and secure it with the following screw. • M2.5×4.0B FLAT BIND screw 2. Arranging the USB harness along the guide, connect the USB harness to the connector CN4621 on the US board. 4-54 QOSMIO G10 Maintenance Manual (960-497)
3. Remove the following screw securing the harness holder and remove the harness holder. • M2.5×4.0B FLAT BIND screw Glass tape M2.5x4.0B FLAT BIND DC-IN jack DC-IN cable guide Harness holder Figure 4-37 Removing the harness holder QOSMIO G10 Maintenance Manual (960-497) 4-55...
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7. Pull up the speaker (R) straight and remove it. Speaker (R) Speaker (R) cable CN6003 CN9614 TJ board cable Guide USB harness Figure 4-38 Removing the speaker (R) 4-56 QOSMIO G10 Maintenance Manual (960-497)
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2. Arrange the speaker (R) cable along the guide and connect it to the connector CN6003 on the system board. NOTE: Be sure to arrange the speaker (R) cable in the following guide. = Guide QOSMIO G10 Maintenance Manual (960-497) 4-57...
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NOTE: When installing the harness holder, be careful not to catch cables. 6. Arrange the DC-IN cable along the guide of harness holder and install the DC-IN jack in the slot of base assembly. 7. Fix the DC-IN cable with the glass tape. 4-58 QOSMIO G10 Maintenance Manual (960-497)
2. Remove the following screws securing TJ board and remove the TJ board. • M2.5×4.0B FLAT BIND screw M2.5x4.0B FLAT BIND TV antenna cable CN9611 TJ board TV antenna cable Figure 4-40 Removing the TJ board QOSMIO G10 Maintenance Manual (960-497) 4-59...
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2. Arranging the TV antenna cable along the guide, connect it to the connector CN9611 on the TJ board. NOTE: Be sure to arrange the TV antenna cable in the following guide. = Guide 4-60 QOSMIO G10 Maintenance Manual (960-497)
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2. Turning up the insulator (covering on 1 screw hole), secure the system board with the following screws. • M2.5×4.0B FLAT BIND screw 3. Connect the speaker (L) cable to the connector CN6002 on the system board. 4-62 QOSMIO G10 Maintenance Manual (960-497)
The following describes the procedure for installing the VGA fan (See Figure 4-42). 1. Install the VGA fan to the base assembly. 2. Secure the VGA fan with the following screws. • M2.5×4.0B FLAT BIND screw QOSMIO G10 Maintenance Manual (960-497) 4-63...
The following describes the procedure for installing the speaker (L) (See Figure 4-43). 1. Install the speaker (L) to the slot of base assembly. 2. Arrange the speaker (L) cable along the guide and fix it with glass tape. 4-64 QOSMIO G10 Maintenance Manual (960-497)
NOTE: When removing the heat sink holder, be sure to remove the screws in the reverse order of the number marked on the holder. 2. Remove the heat sink holder and CPU heat sink. M2.0x4.0Z BIND Heat sink holder CPU heat sink Figure 4-44 Removing the CPU heat sink QOSMIO G10 Maintenance Manual (960-497) 4-65...
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4. If there is already silicon grease on the CPU, clean it with a cloth. Using a special applicator, apply silicon grease so that the CPU chip on the CPU is completely covered. 4-66 QOSMIO G10 Maintenance Manual (960-497)
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5. Install the CPU heat sink and heat sink holder and secure them with the following screws. • M2.0×4.0Z BIND screw NOTE: When securing the heat sink holder, be sure to secure the screws in the order of the number marked on the holder. QOSMIO G10 Maintenance Manual (960-497) 4-67...
1. Install the VGA heat sink. NOTE: For details on applying the silicon grease, refer to Installing the CPU. 2. Secure the VGA heat sink with the following screws. • M2.0×3.0C SUPER THIN HEAD screw 4-68 QOSMIO G10 Maintenance Manual (960-497)
4. Remove the following screws securing the harness guide and TV tuner module. • M2.0×6.0Z BIND screw 5. Remove the harness guide. M2.0x6.0Z BIND TJ board cable CN5660 Harness guide USB harness CN4613 CN5661 TV tuner harness Figure 4-48 Removing the harnesses guide QOSMIO G10 Maintenance Manual (960-497) 4-69...
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8. Open the left and right latches holding the TV tuner module and remove the TV tuner module from the connector CN2220 on the system board. TV antenna cable TV tuner coaxial cable TV tuner harness CN2200 TV tuner module Latch Figure 4-49 Removing the TV tuner module 4-70 QOSMIO G10 Maintenance Manual (960-497)
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8. Connect the USB harness to the connector CN4613 on the system board and arrange the cable along the harness guide. TV tuner harness TJ board cable TV antenna cable USB harness Figure 4-50 Arranging cables on the harness guide QOSMIO G10 Maintenance Manual (960-497) 4-71...
1. Insert the terminal of the PC card slot to the connector CN2100 on the system board. 2. Secure the PC card slot with the following screws. • M2.0×8.0Z BIND screw • M2.0×3.0Z SUPER THIN HEAD screw 4-72 QOSMIO G10 Maintenance Manual (960-497)
1. Insert your finger between the edge of the display mask and the LCD, and remove the display mask while releasing the latches of display mask. Display mask Figure 4-52 Removing the display mask QOSMIO G10 Maintenance Manual (960-497) 4-73...
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5. Disconnect the HV harnesses from the connectors CN3 and CN4 on the FL inverter. 6. Remove the FL inverter while peeling off the double-sided tape. M2.0x5.0C SUPER THIN HEAD Insulator LCD harness FL inverter Double-sided tape HV harness Insulator (adhered) Figure 4-53 Removing the FL inverter 4-74 QOSMIO G10 Maintenance Manual (960-497)
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LCD unit. After peeling off the copper tape, disconnect the LCD harness from the connector on the back of the LCD. 9. Remove the LCD unit. M2.0x5.0C SUPER THIN HEAD LCD unit Copper tape M2.0x5.0C SUPER THIN HEAD LCD harness Figure 4-54 Removing the LCD unit QOSMIO G10 Maintenance Manual (960-497) 4-75...
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LCD supports from the LCD unit. • M2.0x3.0C SUPER THIN HEAD screw M2.0x3.0C LCD support SUPER THIN HEAD LCD support M2.0x3.0C M2.0x3.0C SUPER THIN HEAD SUPER THIN HEAD LCD support Figure 4-55 Removing the LCD supports 4-76 QOSMIO G10 Maintenance Manual (960-497)
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M2.0×5.0C SUPER THIN HEAD screw 9. Install the display mask while fitting the latches. NOTE: When installing the display mask, make sure there is no gap between the display mask and the display cover. QOSMIO G10 Maintenance Manual (960-497) 4-77...
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4. Install the LCD cushion on the LCD support. NOTE: When installing the LCD cushion, make sure that the edge of LCD cushion is fit on the edge of LCD support. Fit the edges QOSMIO G10 Maintenance Manual (960-497) 4-79...
The following describes the procedure for removing the wireless antennas (See Figure 4-57 and 4-58). 1. Remove the following screws securing the hinge (display cover side). • M2.5×6.0 PSP TIGHT screw M2.5x6.0 PSP TIGHT M2.5x6.0 PSP TIGHT Hinge Figure 4-57 Removing the hinge (display cover side) 4-80 QOSMIO G10 Maintenance Manual (960-497)
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3. Pull out the wireless antenna cables from the guide and peel off the wireless LAN antennas and bluetooth antenna from the display cover. Bluetooth antenna Wireless LAN antenna (white) Wireless LAN antenna (black) Acetate tape Acetate tape Figure 4-58 Removing the wireless antennas QOSMIO G10 Maintenance Manual (960-497) 4-81...
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2. Arrange the wireless LAN antenna cables and bluetooth antenna cable along the guide of display cover, and secure them with acetate tapes. 3. Install the hinge (display cover side) to the display cover and secure them with the following screws. • M2.5×6.0 PSP TIGHT screw 4-82 QOSMIO G10 Maintenance Manual (960-497)
LCD cover before securing the module with screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be careful when handling it. QOSMIO G10 Maintenance Manual (960-497)
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Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. QOSMIO G10 Maintenance Manual (960-497)
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5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. QOSMIO G10 Maintenance Manual (960-497)
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8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. QOSMIO G10 Maintenance Manual (960-497)
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Appendix A Handling the LCD Module 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. QOSMIO G10 Maintenance Manual (960-497)
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Appendix A Handling the LCD Module QOSMIO G10 Maintenance Manual (960-497)
Appendix B Board Layout B.2 System Board Back View System Board Back View (d) (e) (f) (a) (b) (c) Figure B-2 System board layout (Back) QOSMIO G10 Maintenance Manual (960-497)
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2nd HDD connector CN2200 Wireless LAN Card connector CN1810 ODD I/F connector CN2220 TV tuner I/F connector CN5661 TV tuner harness connector CN5660 TJ board I/F connector CN4613 US board I/F connector CN8780 VGA Fan connector IS1050 QOSMIO G10 Maintenance Manual (960-497)
Appendix B Board Layout B.5 US board US board <Front layout> <Back layout> Figure B-5 US board layout Table B-5 US board connectors Mark Number Name CN4620 USB Port 0 CN4621 System board I/F connector QOSMIO G10 Maintenance Manual (960-497)
Appendix B Board Layout LE board <Front layout> <Back layout> Figure B-7 LE board layout Table B-7 LE board connectors Mark Number Name CN9670 System board I/F connector CN4400 Bluetooth I/F connector S3260 Wireless communication switch B-10 QOSMIO G10 Maintenance Manual (960-497)
Signal name PIN No. Signal name FAN VCC FANG-P3P C.12 CN4610 USB I/F connector Port2 (4-PIN) Table C-12 USB I/F connector Port2 (3-PIN) PIN No. Signal name PIN No. Signal name USB1PS-E5V USBP2-S3N USBP2-S3P C-14 QOSMIO G10 Maintenance Manual (960-497)
PIN No. Signal name PIN No. Signal name USB0PS-E5V USBP0-S3N USBP0-S3P C.15 W8800 DC IN connector (4-PIN) Table C-15 DC IN connector (4-PIN) PIN No. Signal name PIN No. Signal name PVL POWER PVL POWER QOSMIO G10 Maintenance Manual (960-497) C-15...
Table C-28 Speaker (Right) connector (2-PIN) PIN No. Signal name PIN No. Signal name SPOTR-PXN SPOTR-PXP C.29 CN3400 Debug port (4-PIN) Table C-29 Debug port connector (4-PIN) PIN No. Signal name PIN No. Signal name DBGRX-E3P (TXD1) QOSMIO G10 Maintenance Manual (960-497) C-25...
Signal name PIN No. Signal name USBPSC-E5V USBPC-S3N USBPC-S3P C.49 CN4621 System board I/F connector (6-PIN) Table C-49 System board I/F connector (6-PIN) PIN No. Signal name PIN No. Signal name USBPSC-E5V USBPSC-E5V USBPC-S3N USBPC-S3P C-36 QOSMIO G10 Maintenance Manual (960-497)
Appendix. D Appendix D Display Codes Display Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp QOSMIO G10 Maintenance Manual (960-497)
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Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) QOSMIO G10 Maintenance Manual (960-497)
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Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn → QOSMIO G10 Maintenance Manual (960-497)
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5. * This key corresponds to key No. 42 in a 102-key model. 6. * Refer to Table D-6, No. 124 key scan code. 7. * Refer to Table D-7, No. 126 key scan code. QOSMIO G10 Maintenance Manual (960-497)
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Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA __________ E0 B6 E0 2A ___________ E0 36 Set 2 E0 F0 12 ________ E0 F0 59 E0 12 ___________ E0 59 QOSMIO G10 Maintenance Manual (960-497)
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E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Keytop Make Break Make Break CTRL LALT ARROW NUMERIC Scrl QOSMIO G10 Maintenance Manual (960-497)
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Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common Ctrl + Shift + Alt + QOSMIO G10 Maintenance Manual (960-497)
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Appendix. D Display codes Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. QOSMIO G10 Maintenance Manual (960-497)
Appendix E Key Layout Appendix E Key Layout United States (US) Keyboard Figure E-1 US Keyboard layout United Kingdom (UK) Keyboard Figure E-2 UK Keyboard layout QOSMIO G10 Maintenance Manual (960-497)
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E.2 United Kingdom (UK) Keyboard Appendix E Key Layout QOSMIO G10 Maintenance Manual (960-497)
3. If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk, and the BIOS will be rewritten. QOSMIO G10 Maintenance Manual (960-497)
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The computer is not hung up. Allow sufficient time. Never reboot or turn off the power to the computer before the rewriting is completed. 1. Set the system to boot mode. 2. Turn off the power to the computer. 3. Remove the external cables and cards. QOSMIO G10 Maintenance Manual (960-497)
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5. Turn on the power while holding down the Tab key. (Keep holding down the key until a message appears on the screen.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. QOSMIO G10 Maintenance Manual (960-497)
Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Component Time (hours) System 6678.69 QOSMIO G10 Maintenance Manual (960-497)
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Appendix I Reliability QOSMIO G10 Maintenance Manual (960-497)