Page 1 Toshiba User’s Guide If you need assistance: www.support.toshiba.com Download the latest drivers, view detailed installation instructions, and access the latest server information InTouch Center - Technical Support and Customer Service Inside the United States (800) 457-7777 Outside the United States...
Page 2: Fcc Notice
NOTE: Only peripherals complying with the FCC Class A limits may be attached to this equiptment.Operation with non-compliant peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the ™...
Page 3: Declaration Of Conformity
Toshiba erklärt, daß das Produkt: Toshiba M500D (SYU3120U-000ZZ, SYU3120U-000Z1, SYU3120U-000Z2, SYU3120U-000Z3, SYU3120U-00001, SYU3120U-00002, SYU3120U-00003) folgenden Normen entspricht: Toshiba déclarent que le produit cité ci-dessous: Toshiba M500D (SYU3120U-000ZZ, SYU3120U- 000Z1, SYU3120U-000Z2, SYU3120U-000Z3, SYU3120U-00001, SYU3120U-00002, SYU3120U-00003) est conformé aux normes suivantes: Toshiba declaran que el producto: Toshiba M500D(SYU3120U-000ZZ, SYU3120U-000Z1, SYU3120U-000Z2, SYU3120U-000Z3, SYU3120U-00001, SYU3120U-00002, SYU3120U-00003) cumple los sigulentes estándares:...
Page 4 “Produkten uppfyller kraven enligt lägspänningsdirektiver 73/23/ EEC och EMC-direktiv 89/336/EEC.” This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is Toshiba Europe, Hammfeldamm 8, 41460 Neuss, Germany. Notice to user of EN55022 WARNING: This is a Class A product. In a domestic...
Page 5 Copyrights This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of TAIS. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 6 INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN.
Page 7: Table Of Contents
Contents Chapter 1: Getting Started............1 Make sure you have everything..........1 Environmental considerations..........2 System overview..............4 Front of the server............... 4 Back of the server............... 8 Inside the server..............10 Hard disk drive (HDD)............11 Power supply................. 12 General maintenance............
Page 8 viii Chapter 2: Connecting Components........19 Installing optional devices............ 19 Before you start..............19 Maintenance overview............. 21 Removing and installing the bezel and side panel..... 24 Removing the bezel............24 Removing the side panel ..........25 Installing the side panel............ 26 Installing the bezel............
Page 9 Setup ..................69 Starting the Setup utility........... 70 Operating procedures............73 Setup items................ 74 How to return to the Toshiba defaults....... 103 Chapter 4: If Something Goes Wrong ........107 Troubleshooting..............107 Before calling for service..........109 Error check..............109 Initial startup..............
Page 10 About this guide ..........xii Safety icons .
Page 11 Introduction Thank you for purchasing the Toshiba M500D server. This server combines high performance with great flexibility, including: Dual Intel Pentium III processors - 500 MHz, 600 MHz, or 700 MHz HINT: Future Toshiba M500D server may support faster processor speeds.
Page 12: About This Guide
40x IDE CD-ROM drive); one internal 3.5-inch drive bay Easy to install memory modules and expansion cards NOTE: The Toshiba M500D meets the FCC regulations for a Class A digital device, suitable for use in a business installation. There is a possibility of radio interference when using the Toshiba M500D in a home environment.
Page 13: Safety Icons
xiii Safety icons This manual contains safety instructions that must be observed in order to avoid potential hazards that could result in personal injuries or damage your equipment. The safety instructions have been classified according to the seriousness of the risk, and the following icons highlight these instructions: DANGER: This icon indicates the existence of a hazard that could result in death or serious bodily injury if the safety...
Page 14: Other Documentation
Other documentation In addition to this user’s guide, Toshiba provides: A Toshiba M500D Quick Start Card, which identifies the major server components, and provides a quick reference to connection, setup, and system configuration information. Supplemental information and documentation provided on the Toshiba M500D compact disc that shipped with the server.
Page 15 Labels Two caution labels are affixed Toshiba M500D server—one to the rear of the server and the other on the inside of the side panel. DANGER: Never remove the caution labels. If the labels are illegible, consult your authorized service repair office or sales office.
Page 16: Service Options
Service options Toshiba offers a full line of service options built around its warranty programs. See the warranty material included with the server for registration information. Maintenance contracts Periodic maintenance and inspection is essential to keep the server fully operational and assure its safe use. Toshiba recommends...
Page 17 xvii...
Page 18 Chapter Make sure you have everything ........1 Environmental considerations .
Page 19: Chapter 1: Getting Started
Getting Started This chapter describes the Toshiba M500D server and the environmental conditions in which it is designed to operate. Make sure you have everything Unpack the boxes and check the contents against the Toshiba M500D Quick Start card provided with your system.
Page 20: Environmental Considerations
AC power source, and let it dry out completely before turning it on again. If the server does not operate correctly after you turn it back on, contact a Toshiba authorized service provider. Equipment that generates a strong electromagnetic field, such...
Page 21 Getting Started Environmental considerations HINT: To inspect the server for moisture, remove the side panel. For instructions on removing the side panel, see “Removing the side panel” on page 25. CAUTION: Condensation can corrode server components and short-circuit it’s electrical circuits if the unit is on. Avoid exposing the server to condensation during use and storage.
Page 22: System Overview
Getting Started System overview System overview The illustrations in this section identify the server’s major components, ports and hardware. Front of the server CD-ROM drive Floppy disk drive Power switch Status indicators Reset switch Foot plates CD-ROM drive Manual eject pinhole Disc tray On/Busy light Headphone jack...
Page 23 Getting Started System overview Volume control dial - Allows you to adjust the audio output volume of the CD-ROM drive. Manual eject access pinhole - This pinhole provides access the a manual eject button, allowing you to manually release the disc tray if it does not open when you press the Stop/Eject button.
Page 24 Getting Started System overview If a compact disc is dirty, clean it carefully with a soft dry cloth. Always use gentle strokes from the center of the disc outward. Never wipe in a circular motion. Floppy disk drive (FDD) The drive reads 3.5-inch diskettes (1.44 MB/720 KB). In-use light Eject button In-use light - Glows while the diskette is being accessed.
Page 25 Getting Started System overview System indicator lights Power button Power light Disk light Reset button Each system light provides information on the state of the server. Type of light State of light State of server Power Not running Green Running normally Disk Disk not running Flashing green...
Page 26: Back Of The Server
Getting Started System overview Foot plates For better stabilization, four foot plates are installed on the bottom of the server. To stabilize the server, rotate the four foot plates out to their extended position. Foot plate Back of the server AC connector Cooling fans 115/230 VAC switch...
Page 27 63. Cooling fans - These fans prevent devices in the server from overheating. The cooling fans are not user-replaceable. If a cooling fan fails, contact your Toshiba authorized service representative. CAUTION: To ensure proper ventilation and avoid overheating, keep the area around the cooling fans clear.
Page 28: Inside The Server
Getting Started System overview Communication and speed lights - The Communication (ACT) and Link lights indicate the communication status. Connected normally and waiting Flashing: Communicating Off: Network cable unconnected or connected incorrectly The Link Speed light (100M) indicates the communication speed.
Page 29: Hard Disk Drive (Hdd)
The disk light flashes green while the disk drive is reading or writing data. CAUTION: Installing or replacing the HDD requires special skills and knowledge.Toshiba recommends that, instead of replacing the hard disk drive yourself, you contact an authorized service provider to do it for you. While the system...
Page 30: Power Supply
Getting Started Power supply Power supply The server has one power supply rated at 300 watts. General maintenance Care of the server If the server is dusty, wipe it clean with a soft, dry cloth. If it is very dirty, wipe it lightly with a damp cloth. Avoid exposing the server to chemicals such as benzine, paint thinner and insecticide, which could damage or discolor the case.
Page 31: Care Of The Keyboard
Getting Started Keyboard comfort Using a dry cloth, remove any foreign matter adhering to the rollers inside the mouse. Wash the ball with tap water or a neutral detergent. Dry the ball and place it back in the mouse. Position the cover on the bottom of the mouse and rotate it in the opposite direction to the arrows (clockwise) until it clicks into its locked position.
Page 32: Developing Good Work Habits
Getting Started Keyboard comfort CAUTION: Using the computer keyboard incorrectly may result in discomfort and possible injury. If your hands, wrists, and/or arms bother you while typing, stop using the computer and rest. If the discomfort persists, consult a physician. Developing good work habits The key to avoiding discomfort or injury from repetitive strain is to vary your activities.
Page 33: Seating And Posture
Getting Started Keyboard comfort Place the keyboard on a flat surface, directly in front of you, at a comfortable distance. When you use the keyboard, your arms and hands should be in a relaxed position with your forearms parallel to the floor. You should be able to type without twisting your body or neck.
Page 34: Using Your Arms And Wrists
Getting Started Keyboard comfort When using the computer, sit comfortably. Proper seating is one of the primary factors in reducing work strain. Position your chair so that the keyboard is at or slightly below the level of your elbow. You should be able to type comfortably with your shoulders relaxed.
Page 35 Getting Started Keyboard comfort...
Page 36 Chapter Installing optional devices ........19 Removing and installing the bezel and side panel .
Page 37: Chapter 2: Connecting Components
If you have no experience installing/removing optional devices, or if the job seems difficult, consult your authorized service provider. Toshiba assumes no liability for damages if you install and/or remove optional devices yourself. DANGER: Never handle any electrical component that is not described in this manual.
Page 38: Working Safely
Connecting Components Installing optional devices HINT: Toshiba recommends using Toshiba-certified devices or peripherals. Consult your authorized service repair office, sales office, or log on to the Web site at www.support.toshiba.com for recommended devices. Selecting a workplace Before performing server maintenance, select a place that does not have high humidity and is as free of dust and direct sunlight as possible.
Page 39: Maintenance Overview
Connecting Components Installing optional devices WARNING: To avoid electrical shock, never operate the server with the side panel removed. CAUTION: Internal server components can be seriously damaged by static electricity. Wear a wrist or heel ground cable to discharge static electricity carried on your body. If such equipment is not available, touch a grounded metal object to discharge static electricity before working on sensitive electronic components.
Page 40 Connecting Components Installing optional devices To access the inside of the server, remove the bezel and side cover. For instructions, see “Removing and installing the bezel and side panel” on page 24. Perform any required maintenance. CAUTION: Make sure that components handled during system maintenance are properly installed and connections are securely seated.
Page 41 Connecting Components Installing optional devices Toshiba supplied hardware items The following table lists the hardware item that Toshiba provides with your server. Type Usage Screw A (SAE) Installing HDDs on the drive carrier Installing SCSI HDDs and adapter plate in the 5.25-inch device...
Page 42: Removing And Installing The Bezel And Side Panel
Connecting Components Removing and installing the bezel and side panel Removing and installing the bezel and side panel To access the CPU slots, memory module slots, expansion slots, and device bays, you need to remove both the bezel and the side panel.
Page 43: Removing The Side Panel
Connecting Components Removing and installing the bezel and side panel CAUTION: Never use force to remove the bezel. Using force may break the bezel’s hooks. Removing the side panel Remove the bezel as described in the previous section. Remove the screw securing the side panel to the server. Removing the side panel screw Slide the side panel toward the front of the server, then lift and remove the panel.
Page 44: Installing The Side Panel
Connecting Components Removing and installing the bezel and side panel Installing the side panel Position the side panel on the server chassis, then slide the panel to the back of the server until it locks in place. Installing the side panel Secure the side panel to the server with a screw.
Page 45: Adding A Secondary Cpu Module
Press the lower edge of the bezel against the server chassis until it locks into place. Adding a secondary CPU module TECHNICAL NOTE: Toshiba M500D servers support dual- CPU configurations. All CPU modules used in multi-CPU server configurations must operate at the same clock speed (frequency) and have the same cache size.
Page 46 Connecting Components Adding a secondary CPU module Press the tabs on the secondary (right) CPU slot outward to release the termination board, then lift and remove the termination board. Termination board Secondary (right) CPU slot Primary (left) CPU slot Removing the termination board HINT: The primary CPU module resides in the Primary (left) CPU slot.
Page 47 Connecting Components Adding a secondary CPU module Connect the fan cable attached to the secondary CPU module to connector FAN PWR2 on the system board. CPU module CPU fan cable Secondary (right) CPU slot FAN PWR2 FAN PWR1 Installing the new CPU module Short pins 2 and 3 on jumper JP10 to configure the server to auto-detect the processing speed of the CPU module.
Page 48: Replacing A Cpu Module
Connecting Components Adding a secondary CPU module Reinstall he side panel and bezel. For instructions, see “Removing and installing the bezel and side panel” on page 24. Plug in the power cable, then press the Power button to turn on the server. During system boot up, press the key to start the System Setup Utility.
Page 49 Connecting Components Adding a secondary CPU module If the server is in use, shut it down and unplug the power cable. WARNING: Installing a CPU module with the power on could result in electrical shock, and damage the CPU and/or server.
Page 50 Connecting Components Adding a secondary CPU module CPU module CPU fan cable Removing the CPU module Position the new CPU module in the CPU slot. FAN PWR2 FAN PWR1 Installing the new CPU module Using equal pressure, press both ends of the new CPU module into the CPU slot until you hear a click—indicating that the module is securely locked into place.
Page 51 Connecting Components Adding a secondary CPU module CAUTION: To avoid deforming the CPU module’s heatsink, don’t apply pressure to the heatsink while installing the CPU module. Connect the fan cable attached to the new CPU module to the appropriate connector system board. If you are replacing the primary CPU module, connect the fan cable to connector FAN PRW1 on the system board.
Page 52: Adding Memory
Connecting Components Adding memory Adding memory The server contains four memory slots. You can install one Dual In-line Memory Module (DIMM) with Error-Correcting Code (ECC) in each slot—64 MB, 128 MB and 256 MB modules are available. When installing memory modules, use one of the module combinations listed in the following table.
Page 53: Installing A Memory Module
Connecting Components Adding memory Bank 0 Bank 1 Bank 2 Bank 3 Memory bank locations WARNING: Never install or remove memory modules immediately after turning off the server. To avoid burn injuries, wait for the heat around the memory modules to dissipate.
Page 54: Removing A Memory Module
Connecting Components Adding memory Align the notch in the memory module with the notch in the connector, then carefully press down on the module until the latches on the connector lock the memory module into place. CAUTION: Installing a memory module the wrong way could damage the memory module and/or the memory slot.
Page 55: Adding An Ide Hard Disk Drive
“primary” or “master” and the second drive is the “secondary” or “slave.” In the Toshiba M500D, the primary hard disk drive is connected as the master drive the primary IDE interface and the CD-ROM drive is connected as the master drive on the secondary IDE interface.
Page 56 Connecting Components Adding an IDE hard disk drive Primary IDE interface Secondary IDE interface IDE interface locations on the system board Drive ID jumper setting for IDE HDDs To connect an additional HDD to the IDE interface, you must set each drive as either master or slave.
Page 57 Connecting Components Adding an IDE hard disk drive 10-pin drive J8 jumper settings 9 7 5 3 1 Single(Standard installation) 10 8 6 4 2 9 7 5 3 1 Dual (Master) 10 8 6 4 2 9 7 5 3 1 Dual (Slave) 10 8 6 4 2 40-pin IDE...
Page 58 Connecting Components Adding an IDE hard disk drive Press the latches on the sides of the drive carrier, then slide the carrier out of the server chassis. CAUTION: When removing the drive carrier, be careful not to tangle system cables or touch the memory board. Removing the drive carrier Remove the 3.5-inch shield cover from the drive carrier and store it in a secure place.
Page 59 Adding an IDE hard disk drive Install the additional HDD in the drive carrier and secure it with two screws. Use “Screw A” listed in “Toshiba supplied hardware items” on page 23. CAUTION: To prevent damage to the HDD or the data it contains, avoid subjecting the drive to shock or vibration.
Page 60 Connecting Components Adding an IDE hard disk drive 10 Reconnect the power and signal cables to the hard disk and floppy disk drives. 11 Reinstall the side panel and bezel. For instructions, see “Removing and installing the bezel and side panel” on page 24.
Page 61: Using System Setup After Installing An Ide Hdd
Connecting Components Using System Setup after installing an IDE HDD Using System Setup after installing an IDE To add a hard disk drive when the manufacturer’s installation software is not available, perform the following to configure the system to recognize the new drive. Turn on the server and press The BIOS SETUP display appears.
Page 62: Adding A Scsi Hard Disk Drive
Specific technical knowledge is required to install or replace a hard disk drive (HDD). If you are not sure how to proceed, Toshiba recommends that you ask your authorized service provider to install or replace HDDs. CAUTION: Take care when handling hard disk drives. Avoid subjecting the hard disk drive to shock or vibration.
Page 63: Scsi Configuration
Connecting Components Adding a SCSI hard disk drive SCSI configuration SCSI installation guidelines When installing SCSI HDDs, start at the bottom of the 3.5-inch device bay and work up to the top of the 5.25-inch device bay. SCSI HDD 3 (SCSI-ID = 3) SCSI HDD 2 (SCSI-ID = 2) SCSI HDD 1 (SCSI-ID = 1) SCSI HDD 0 (SCSI-ID = 0)
Page 64: Setting The Jumpers
Connecting Components Adding a SCSI hard disk drive Set the jumpers according to your particular configuration. Option Jumper block J-4 Option Jumper block J-6 SCSI Bus LED Anode Ground Open Ground 12 11 10 9 8 7 6 5 4 3 2 1 G F E D C B A 0 1 2 3 Open...
Page 65 Connecting Components Adding a SCSI hard disk drive Set the SCSI-ID for the hard disk drive. For instructions, see “Jumper settings for SCSI HDDs” on page 45. Position the rails on the SCSI hard disk drive and secure them with four screws. Remove the screws securing the 5.25-inch shield cover and store the cover in a safe place.
Page 66 Connecting Components Adding a SCSI hard disk drive Connect the SCSI cable to the SCSI adapter. SCSI cable Connecting the SCSI cables Remove the blank panel from the slot in the bezel where the SCSI hard disk drive will reside and store it for possible reuse. Removing the blank panel Reinstall the side panel and bezel.
Page 67: Removing Scsi Hdds
Connecting Components Adding a SCSI hard disk drive Removing SCSI HDDs To avoid equipment damage, review the precautions described in “Before you start” on page 19 before removing a SCSI device. To remove a SCSI hard disk drive from a 3.5-inch device bay, follow the instructions in “Removing IDE HDDs”...
Page 68: Raid Configuration
Connecting Components Adding a SCSI hard disk drive RAID configuration When using a RAID configuration in the Toshiba M500D server, follow the procedures shown in “SCSI configuration” on page 45. Installing the RAID card To install a RAID card, see “Installing expansion cards” on page 59.
Page 69 Connecting Components Adding a SCSI hard disk drive Menu composition ® When you start the SCSI utility, the following Adaptec ® SCSISelect option screen appears: Adaptec AHA 2940U2B < SCSISelect(TM)>Utility vX.XX Bus:Device:Channel AHA-2940U2B at Bus=xxh Device=xxh. 00:0C:A Would you like to configure the host adapter, 00:OC:B or run the SCSI disk utilities? Select the option and press<Enter>.
Page 70 Connecting Components Adding a SCSI hard disk drive Device configuration (Configure/View Host Adapter Setting) To change the settings of a SCSI device or SCSI controller, first select the SCSI controller, then select “Configure/View Host Adapter Setting.” The table below lists the configuration parameters with their default values and descriptions.
Page 71 Connecting Components Adding a SCSI hard disk drive Item Parameter/Setting Description SCSI Device For detailed settings of each Configuration SCSI device (SCSI ID). When you select this item, the following options appear: Initiate Sync Negotiation: Yes Initiate Wide When this option is set to Yes, Negotiation: Yes the adapter initiates wide negotiation with each 16-bit...
Page 72 Connecting Components Adding a SCSI hard disk drive Item Parameter/Setting Description Advanced Sets detailed settings for the Configuration SCSI controller. When you Options select this item, the following options appear: Reset SCSI at IC Enables or disables the Initialization: resetting of the SCSI Bus Enabled when the SCSI controller is reset.
Page 73: Adding Scsi I/O Devices
Connecting Components Adding SCSI I/O devices Adding SCSI I/O devices Installing SCSI devices on IDE HDD models requires SCSI host adapters. To install the SCSI host adapter, refer to “Expansion cards” on page 58. NOTE: Installing SCSI devices requires specific technical knowledge and experience.
Page 74 Set the SCSI-ID of the SCSI device. Position the rails on the SCSI device and secure them with four screws. Use “Screw B” designated in the table “Toshiba supplied hardware items” on page 23. Installing the rails for a SCSI device Remove the screws securing the 5.25-inch shield cover and...
Page 75: Removing Scsi Devices
Connecting Components Adding SCSI I/O devices Connect the power cable and the signal cable to the SCSI device. Remove the blank panel from the bezel and store it for possible future use. Removing the blank panel Reinstall the bezel and side panel. For instructions, see “Removing and installing the bezel and side panel”...
Page 76: Expansion Cards
Expansion cards Reinstall the bezel and side panel. For instructions, see “Removing and installing the bezel and side panel” on page 24. NOTE: Use only SCSI devices that Toshiba recommends. Toshiba assumes no responsibility for devices not specifically recommended. Expansion cards The system board supports PCI expansion cards.
Page 77: Installing Expansion Cards
Using “Screw A” shown in the table of “Toshiba supplied hardware items” on page 23, secure the expansion card in the slot.
Page 78: Removing Expansion Cards
The server ships with the video card’s engine clock speed and memory clock speed set to “normal”—the system’s default setting. CAUTION: The Toshiba M500D server does not support the Gigabyte GA-620 video card’s Turbo mode. Toshiba recommends that you use the “normal” mode to ensure reliability.
Page 79: Connecting Peripherals
Normal = jumper on Turbo = jumper off (not supported) Connecting peripherals WARNING: Use genuine Toshiba peripherals or recommended equivalents, and refer to the manuals supplied with them. Some peripherals and interface cables that aren’t recommend may pose a fire hazard. Consult your authorized service repair office or sales office for recommended optional devices.
Page 80 Connecting Components Connecting peripherals NOTE: Some peripherals and interface cables made by other companies are unsuitable for connection to the server. Check that these devices can be used with the server before purchasing them. To plug or unplug the interface cables, hold them securely by the connector.
Page 81: Connecting The Power Cable
Connecting Components Connecting peripherals Check that all cables are seated properly, then tighten any connectors that secure with screws. Plug in the power cables of the peripherals. Connecting the power cable After connecting the peripherals, connect the power cable to the server.
Page 82: Turning On The Server
Connecting Components Connecting peripherals CAUTION: Check that the AC outlet has a capacity adequate for the power consumption of the server. Never connect an air conditioner, copying machine or other appliance that has high power consumption or generates noise to the same AC outlets. Turning on the server CAUTION: After turning off the server, wait at least 10 seconds before turning it back on again.
Page 83: Turning Off The Server
Connecting Components System startup When you press , the setup function starts. Otherwise, the boot sequence continues. If an error is detected during the POST, a beep (beep code) sounds or a message is displayed. Refer to “Error check” on page 109 for more information.
Page 84: Starting From The Hdd (With An Operating System)
Connecting Components System startup Starting from the HDD (with an operating system) Check that the floppy disk and CD-ROM drives are empty. TECHNICAL NOTE: If a bootable startup CD is detected during system start-up, the server will not boot from the hard disk drive, even if you remove the CD from the CD-ROM drive.
Page 85 Connecting Components System startup...
Page 86 Setup ............69 How to return to the Toshiba defaults ......103...
Page 87: Chapter 3: System Configuration Setup
System Configuration Setup Your Toshiba M500D server is configured before it leaves the factory. However, you need to reconfigure the system if you add or remove devices. Setup Setup is a program that sets system passwords and configures the hard disk drives and peripherals attached to the server.
Page 88: Starting The Setup Utility
System Configuration Setup Setup Starting the Setup utility The following screen appears when you start the server. Sample Setup screen CMOS Setup Utility screen After the Power On Self Test (POST) completes, press the to start the Setup utility. If you don’t press , the operating system then loads.
Page 89 PNP/PCI CONFIGURATION - Sets PNP/ PCI resources. LOAD BIOS DEFAULTS - Don’t use this menu. Otherwise, the server may operate incorrectly. If you use it and change values, see “How to return to the Toshiba defaults” on page 103. LOAD PERFORMANCE DEFAULTS - Returns the BIOS settings to the default values.
Page 90 System Configuration Setup Setup USER PASSWORD - Sets the user password. The user password is the lower-level password of the two passwords normally used on the system. The user password allows the system to be booted, but does not allow access to the BIOS setup program.
Page 91: Operating Procedures
System Configuration Setup Setup Basic key operations Up arrow (↑) Move to previous item Down arrow (↓) Move to next item Left arrow (←) Move to the item to the left Right arrow (→) Move to the item to the right PgUp or + Increase a value PgDn or -...
Page 92: Setup Items
System Configuration Setup Setup Exit Setup in one of these ways: Select SAVE & EXIT SETUP in the Main menu, or press , then follow the on-screen instructions. Select EXIT WITHOUT SAVING in the Main menu, or press , then follow the on-screen instructions. Setup items This section describes the Setup parameters and gives their default values.
Page 93 System Configuration Setup Setup Date - The date format is mm dd: yy (month, day year) Time - The time format is hh: mm ss (hour, minute, second) HARD DISKS (Primary Master / Primary Slave / Secondary Master / Secondary Slave) - This parameter identifies the type of each hard disk (from C to F) installed in the server.
Page 94 System Configuration Setup Setup Drive A type/ Drive B type - Identifies the type of floppy disk drive A or drive B that has been installed in the server. None No floppy disk drive installed 360K, 5.25-in. 5.25 inch PC-type standard drive; 360 KB capacity 1.2M 5.25-in.
Page 95 System Configuration Setup Setup Video - Specifies the type of adapter used for the primary system monitor. The option you choose must match your video adapter and monitor. Although secondary monitors are supported, you don’t have to specify their type in Setup. EGA/VGA Enhanced Graphics Adapter/Video Graphics (default)
Page 96: Bios Features Setup
System Configuration Setup Setup BIOS features setup Sample BIOS setup HINT: Settings are recommended values. Virus Warning When set to Enable, the system will halt and display a warning message if there is any attempt to access the boot sector or partition table of the hard disk drive. You can run an anti-virus program to locate the problem.
Page 97 System Configuration Setup Setup CPU Internal Cache/External Cache - Speed up memory access depending on CPU /chipset design. Enable (default) Enables cache Disable Disables cache CPU L2 Cache ECC Checking - Detects and corrects errors in the level 2 cache. Enable (default) Enables CPU L2 Cache ECC Checking Disable...
Page 98 System Configuration Setup Setup Boot From LAN First - Determines whether the server tries to boot from the network before searching its drives for the boot- up routines. Enable (default) Enables Boot From LAN First Function Disable Disables this function Boot Sequence - Determines the order in which the server searches its drives for the boot-up routines.
Page 99 System Configuration Setup Setup Boot Up Floppy Seek - During the POST, the BIOS determines whether the floppy disk drive installed has 40 or 80 tracks. A 360 KB drive has 40 tracks; 720 KB, 1.2 MB and 1.44 MB drives all have 80 tracks. Enable (default) The BIOS determines whether the floppy disk drive is 360 KB by detecting the number...
Page 100 System Configuration Setup Setup Typematic Rate (Chars/Sec) - Sets the rate at which a character is repeated when you hold down a key. The default value is 6 characters per second, the minimum rate. 6 to 30 Sets the number of characters generated per second.
Page 101 System Configuration Setup Setup PCI/VGA Palette Snoop Enable For Video Card on VGA Card on PCI Bus Disable (default) For VGA Card only Assign IRQ For VGA Enable (default) Assigns a specific IRQ for the graphics adapter Disable Don’t set to Disable. The server may operate incorrectly MPS Version Control for OS 1.4 (default)
Page 102: Chipset Features Setup
System Configuration Setup Setup Report No FDD For WIN95 No (default) Don’t Report no FDD for Windows 95 Report no FDD for Windows 95 Video BIOS Shadow - Determines whether the video BIOS is able to copy to RAM. This is a chipset design feature. Video Shadow will increase the video speed.
Page 103 System Configuration Setup Setup EDO CASx# MA Wait State - Not supported 1 (default) Sets EDO CASx# MA Wait State to 1 Sets EDO CASx# MA Wait State to 2 EDO RASx# MA Wait State - Not supported 1 (default) Sets EDO RASx# MA Wait State to 1 Sets EDO RASx# MA Wait State to 2 SDRAM CAS Latency Time...
Page 104 System Configuration Setup Setup System BIOS Cacheable Enable (default) Enables the system BIOS cacheable function Disable Disables the system BIOS cacheable function Video BIOS Cacheable Enable (default) Enables the video BIOS cacheable function Disable Disables the video BIOS cacheable function Video RAM Cacheable Enable Enables the video RAM cacheable...
Page 105 System Configuration Setup Setup Memory Hole at 15M-16M - Not supported Disable (default) Normal setting Delayed Transaction - Not supported Disable (default) Normal operation Clock Spread Spectrum Enable (default) Enables the function Disable Disables the clock spread spectrum function Shutdown Temperature - Determines whether the server shuts down when the CPU reaches a certain temperature.
Page 106 System Configuration Setup Setup Slow Down CPU Duty Cycle - Determines the speed at which the CPUs run if their temperature rises above a specified level. Normal (default) Disables the Slow Down CPU Duty Cycle function 12.5% Sets Slow Down CPU Duty Cycle to 12.5% 25.0 Sets Slow Down CPU Duty Cycle to...
Page 107 System Configuration Setup Setup CPU 1 Temperature Select CPU 2 Temperature Select Determines the temperature at which the primary and secondary CPUs (CPU 1 and CPU 2) enter the Slow Down Duty Cycle. 65°C / 149°F Monitors CPU temperature. If the temperature rises above 65°C (149°F), system alarms go off and CPU speed slows...
Page 108 System Configuration Setup Setup Alarm When CPU Overheats Enable (default) An alarm sounds when the temperature of the CPU exceeds its set limit Disable Disables this function CPU 1 Fan Control Enable (default) System checks CPUFAN1 status Disable Disables this function CPU 2 Fan Control Enable (default) System checks CPUFAN2 status...
Page 109: Power Management Setup
System Configuration Setup Setup Current 1 Temperature - Detects CPU 1 temperature automatically. Current 2 Temperature - Detects CPU 2 temperature automatically. Current CPU FAN 1 Speed - Detects CPU FAN 1 speed status automatically. Current CPU FAN 2 Speed - Detects CPU FAN 2 speed status automatically.
Page 110 System Configuration Setup Setup HINT: Settings are recommended values. Power Management - Determines whether the server utilizes its power-saving features. Enable (default) Enables the Green function Disable Disables the Green function PM Control by APM Yes (default) Enables software APM function Disables software APM function Video Off Method - Determines the power-saving mode used for the monitor.
Page 111 System Configuration Setup Setup HDD Power Down - Determines whether the hard disk drives are powered down when they have been inactive for a specified period. Disable (default) Disables this function 1 to 15 mins. Sets the period of inactivity which activates HDD Power Down mode VGA Active Monitor Disable (default)
Page 112 System Configuration Setup Setup ® Modem Ring On/Wake-On-LAN (At the time of this publication, this system does not support Wake-On-LAN.) Disable (default) Disables this function Resume by Alarm - Sets a date and time at which the server will switch itself on. Disable (default) Disables this function Enable...
Page 113 System Configuration Setup Setup Floppy Disk Disable Disables this function Enable (default) Monitors the Floppy Disk Drive for a Green event Serial Port Disable Disables this function Enable (default) Monitors the Serial Port for a Green event Parallel Port Disable (default) Disables this function Enable Monitors the Parallel Port for a Green event...
Page 114 System Configuration Setup Setup PNP OS Installed - Specifies whether the server’s operating system supports Plug and Play. Operating system supports Plug and Play No (default) Operating system doesn’t support Plug and Play Resources Controlled by Manual (default) You can set the system resources (I/O Address, IRQ &...
Page 115: Integrated Peripherals
Load BIOS default (F6 key) - Don’t use this command. Otherwise, the server may operate incorrectly. If you inadvertently use it to change values, refer to “How to return to the Toshiba defaults” on page 103 to recover the default values. Load performance defaults (F7 key) - This command returns the BIOS to its default settings.
Page 116 System Configuration Setup Setup IDE HDD Block Mode Enable (default) Enables IDE HDD Block Mode Disable Disables IDE HDD Block Mode IDE Primary Master PIO IDE Primary Slave PIO IDE Secondary Master PIO IDE Secondary Slave PIO Auto (default) BIOS will automatically detect the IDE HDD accessing mode Mode 0 to 4 Manually sets the HDD accessing mode...
Page 117 System Configuration Setup Setup On-Chip Secondary PCI IDE Enable (default) Enables the onboard 2nd channel IDE port Disable Disables the onboard 2nd channel IDE port USB Keyboard Support Enable Enables USB Keyboard Support Disable (default) Disables USB Keyboard Support Onboard FDC Controller Enable (default) Enables the onboard FDC port Disable...
Page 118 System Configuration Setup Setup Onboard Serial Port 2 Auto BIOS will automatically set up the Serial port 2 address 3F8/IRQ4 Enables the onboard Serial port 2 with address 3F8 2F8/IRQ3 Enables the onboard Serial port 2 with (default) address 2F8 3E8/IRQ4 Enables the onboard Serial port 2, with address 3E8...
Page 119 System Configuration Setup Setup Parallel Port Mode Uses the parallel port as a Standard Printer Port Uses the parallel port as an Enhanced Parallel Port ECP (default) Uses the parallel port as an Extended Capabilities Port ECP+EPP Uses the parallel port as an EPP & ECP mode port PS/2 Mouse Power on Disable (default)
Page 120: Supervisor Password
System Configuration Setup Setup Supervisor password When you select this function, the password dialog appears. Type the supervisor password (do not exceed eight characters), then press . When prompted to confirm the password, enter Enter the supervisor password again. User password When you select this function, the password dialog appears.
Page 121: How To Return To The Toshiba Defaults
System Configuration Setup How to return to the Toshiba defaults How to return to the Toshiba defaults In the Setup main menu: Select STANDARD CMOS SETUP, then set the following items: Secondary Slave: None Halt On: All Errors Select BIOS FEATURES SETUP, then set the following...
Page 122 System Configuration Setup How to return to the Toshiba defaults Select INTEGRATED PERIPHERALS, then set the following items: Parallel Port Mode: ECP Keyboard Power On: Disabled...
Page 123 System Configuration Setup How to return to the Toshiba defaults...
Page 124 Toshiba Technical Support ........136...
Page 125: Chapter 4: If Something Goes Wrong
If Something Goes Wrong This chapter describes problems that may occur while the server is in use and suggests solutions. Troubleshooting Identify problems by following these steps: CAUTION: Before disconnecting any cables, turn off the server and peripherals. If you disconnect the cables without turning off the server, you could cause irreparable damage to the server and peripherals.
Page 126 If Something Goes Wrong Troubleshooting Turn on the monitor and set the brightness and contrast to at least two-thirds of the maximum. Refer to the monitor manual for details. Verify that the floppy disk drive is empty, then turn on the power.
Page 127: Before Calling For Service
If Something Goes Wrong Troubleshooting Before calling for service If you are unable to resolve a problem, check that you have the following information before calling an authorized service representative. The model number and the serial number of the server (They are indicated on the label on the back of the server.) A list of the installed hardware and software components The operating system you use...
Page 128: Initial Startup
If Something Goes Wrong Troubleshooting Initial startup If a problem occurs while the server is starting up, refer to the peripheral operating manuals and check the following points: Is the power cable properly connected to a grounded AC outlet? Does the indicator light green, indicating the power on switch is enabled? Are all the cables connected properly and securely? Are all expansion cards properly inserted into their respective...
Page 129: Common Problems
If Something Goes Wrong Troubleshooting Is the software an authorized copy? An unauthorized software copy may not function. Refer to the manual for the software. If the software runs from a diskette or CD-ROM, does it run properly on another system? If the software runs from the hard disk drive, check that the software is properly installed.
Page 130 If Something Goes Wrong Troubleshooting Screen is blank Is the video signal cable connected correctly? Is the monitor connected to a working AC outlet? Is the monitor turned on? Is the keyboard locked? Try rebooting the system to unlock the keyboard. Are the brightness and contrast of the monitor adjusted correctly? Are the display settings (resolution and synchronous...
Page 131: Hardware Diagnostic Program
To start the diagnostic program from diskette, you need to create the HW Diagnostic Program diskette from CD-ROM. To create the diskette: Insert the M500D CD-ROM into a CD-ROM drive on any machine running a Microsoft operating system. At the DOS prompt, change to the CD-ROM drive (for example: “d:\”), then press...
Page 132: Hw Diagnostic Program Menu
If Something Goes Wrong Hardware Diagnostic Program To run the HW Diagnostic Program: If the server is running, shut it down and turn off the power. Insert the Startup HW Diagnostic diskette and turn on power to the server. Choose the HW Diagnostic Program from the menu. Press to start the diagnostic program.
Page 133: Diagnostic Test
If Something Goes Wrong Hardware Diagnostic Program 01. DIAGNOSTIC TEST Test hardware 02. RUNNING TEST Automatically executes the Diagnostic tests in a user-defined sequence 03. LOG UTILITIES Displays error information 04. SYSTEM Displays the system configuration CONFIGURATION 99. EXIT Terminates the HW Diagnostic Program Diagnostic Test To start the Diagnostics Menu, select 01.DIAGNOSTIC TEST.
Page 134 If Something Goes Wrong Hardware Diagnostic Program Select the desired subtest number from the subtest menu and press . This message will appear: Enter [TEST PARAMETER] 01. Go to Test 02. Test Loop : NO 03. Error Stop : YES TECHNICAL NOTE: Each diagnostic test item has a different set of test parameters.
Page 135: Running Test
If Something Goes Wrong Hardware Diagnostic Program Running test This function automatically executes the tests in a user-defined sequence. This screen appears when you select 02.RUNNING TEST. Running test 01. Go To Test To start the Running test 02. TEST ITEM EDIT To choose the test items under the RUNNING Test 03.
Page 136: Diagnostic Function Tests
If Something Goes Wrong Hardware Diagnostic Program TECHNICAL NOTE: You need to clear the Event Log in the Log Utilities when you start the Running test. Refer to “Log utilities” on page 128. If you don’t clear the Event Log in the Log utilities, the test will end abnormally (FAILED).
Page 137: Memory Test
“page eject” operation is performed on the printer panel. If error information appears on the monitor, make a note of it and contact your Toshiba M500 authorized service provider. Memory Test To run the Memory Test, select 1 from the DIAGNOSTIC TEST MENU, press and follow the directions on the screen.
Page 138: Keyboard Test
If Something Goes Wrong Hardware Diagnostic Program Option: 04. Stress test This test writes test data to the protected mode memory (from 1 MB to maximum), then reads the data and compares it with the write data (test data) in CPU protected mode. The original data stored in the target address is copied to a spare address and restored after the test.
Page 139: Display Test
If Something Goes Wrong Hardware Diagnostic Program Option: 03.PS/2 Mouse TECHNICAL NOTE: To execute the PS/2 mouse check, you must connect a PS/2 mouse to the server before you turn on the power. This subtest checks whether a PS/2 mouse is connected or not. If this test does not detect an error, it returns to the subtest menu.
Page 140: Floppy Disk Test
If Something Goes Wrong Hardware Diagnostic Program Floppy Disk Test TECHNICAL NOTE: Before running the floppy disk test, insert a formatted diskette. The contents of the diskette will be erased. To execute the Floppy Disk test, select 4 from the DIAGNOSTIC TEST MENU, press and follow the directions displayed on Enter...
Page 141: Channel Number
If Something Goes Wrong Hardware Diagnostic Program Option: 01.Print Ripple pattern This subtest prints characters for codes 20h through 7Eh line-by- line while shifting one character to the left at the beginning of each new line. SCSI HDD Test TECHNICAL NOTE: If IDE hard disk drives are connected to the server, this menu is not available and is grayed out.
Page 142: Cache Memory Test
If Something Goes Wrong Hardware Diagnostic Program also shows warning messages and prompts you to confirm write- access to the HDD. After each is run, the results in hexadecimal will appear on the screen. Option: 01. Sequential address read This subtest is a sequential reading of all the blocks on the HDD starting at block 0.
Page 143 If Something Goes Wrong Hardware Diagnostic Program Option: 01. Constant data test This test checks for correct data. Option: 02. Address pattern test This test checks for correct addressing in the cache. Option: 03. Increment/Decrement test This test checks numerical functions. Option: 04.
Page 144 If Something Goes Wrong Hardware Diagnostic Program Type Kinds of devices on the specified ID and host adapter Hard Disk Drive Cartridge Magnetic Tape Printer Wire once device CD-ROM drive Scanner Media Changer Communication device Undefined device ----- No device found If “ALL”...
Page 145 The CD-ROM test contains two subtests that check the computer’s CD-ROM functions. TECHNICAL NOTE: Insert a test disc. You may use the M500D CD-ROM. Option: 01. Sequential address read This subtest is a sequential reading of one block unit (2K bytes) of all the logical addresses.
Page 146: Log Utilities
If Something Goes Wrong Hardware Diagnostic Program To execute the IDE HDD test, select 11 from DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. The IDE HDD test contains one subtest. Test Drive number This option sets the target HDD number. When you choose ALL, the subtest tests all HDD devices connected to the server.
Page 147 If Something Goes Wrong Hardware Diagnostic Program Read data (RD) Error name/status (ERROR NAME/DETAIL STATUS) The test uses a short format for devices as defined in the table: Device name Short name Memory Keyboard Display Floppy Disk Printer SCSI Disk Cache Memory SCSI CD-ROM...
Page 148 If Something Goes Wrong Hardware Diagnostic Program Log Utilities return code The Log Utilities function sends back these return codes upon completion: Test: MEMORY TEST (RAM) Return code Error PARITY ERROR PROTECTED MODE NOT CHANGE ERROR DATA COMPARE ERROR Test: KEYBOARD TEST (KBD) Return code Error CLOCK LINE ERROR L...
Page 149 If Something Goes Wrong Hardware Diagnostic Program Test: FLOPPY DISK TEST (FDD) Return code Error BAD COMMAND ERROR ADDRESS MARK NOT FOUND WRITE PROTECTED RECORD NOT FOUND MEDIA CHANGE LINE ERROR DMA OVERRUN ERROR DMA BOUNDARY ERROR CRC ERROR FDC ERROR SEEK ERROR NOT DRIVE ERROR TIME OUT ERROR...
Page 150 If Something Goes Wrong Hardware Diagnostic Program Test: SCSI HDD TEST (HDD) (SCSI model) Return Code Error CHECK CONDITION or BAD COMMAND DRIVE SELECTION FAILED TARGET DRIVE BUSY SCSI BUS TIME OUT DMA BOUNDARY ERROR COMMAND TERMINATED QUEUE FULL NO SENSE RECOVERED ERROR NOT READY MEDIUM ERROR...
Page 151 If Something Goes Wrong Hardware Diagnostic Program Details Status (DETAILS = XXXXXXXXXXXXXXXX) AA BB CC DD EEEE FFFF Host Number + Channel Number (SCSI Device) Return Code ASPI Driver status Host Status EEEE: Sense DATA (SCSI) FFFF: Sense Code (SCSI) Test: NPX TEST (NPX) Return Code Error...
Page 152 If Something Goes Wrong Hardware Diagnostic Program Test: SCSI TEST (SCS) Return Code Error CHECK CONDITION or BAD COMMAND DRIVE SELECTION FAILED TARGET DRIVE BUSY SCSI BUS TIME OUT DMA BOUNDARY ERROR DATA COMPARE ERROR Test: CD-ROM TEST (CDR) Return Code Error BAD COMMAND ILLEGAL LENGTH...
Page 153 If Something Goes Wrong Hardware Diagnostic Program Test: IDE HDD TEST (HDD) (IDE model) Return Code Error BAD COMMAND BAD ADDRESS MARK ERROR RECORD NOT FOUND HDC NOT RESET ERROR DRIVE NOT INITIALIZED DMA BOUNDARY ERROR BAD SECTOR BAD TRACK ECC ERROR ECC RECOVER ENABLE HCD ERROR...
Page 154: System Configuration Screen
If Something Goes Wrong Toshiba Technical Support System Configuration screen The System Configuration screen shows the server’s configuration information. (The actual information shown on the screen varies depending on the system configuration.) The screen enables you to check for any configuration problems.
Page 155 If Something Goes Wrong Toshiba Technical Support...
Page 156 Appendix Model specifications ......... 139 Interrupt levels .
Page 157: Appendix A: Specifications
Specifications Model specifications Technology and processor Main processor Pentium III (500, 600, or 700 MHz) Front side bus speed 100 MHz PCI chip set Intel 440BX Number of processors 2 (maximum) L1 Cache 32 KB L2 Cache 512 KB ECC (500 MHz Pentium III processors) 256 KB OD (600 MHz, 700 MHz Pentium III processors)
Page 158: Standard Hardware
Appendix A Auxiliary storage Device* E-IDE SCSI Hard disk drive (HDD) Standard 10 GB x 1 9 GB Maximum 26 GB (13 GB x 2) 72.8 GB (18.2 GB x 4) Additional 10/13 GB 18.2 GB Floppy disk drive (1) 3.5-inch (720 KB/1.44 MB) (FDD) *Server supports a maximum of 3 IDE devices Standard hardware...
Page 159: Expansion Slots
Appendix A I/O ports Serial port 2 channels (RS-232C D-sub 9 pin) Mouse port 1 channel, PS/2-compatible Keyboard 1 channel, PS/2-compatible CRT interface 1 channel Parallel port 1 channel (D-sub 25 pin) 2 (supported on some operating systems) Expansion slots 5 (one slot occupied by the LAN adapter) 1 (occupied by the video display adapter) Ambient conditions...
Page 160: Server Dimensions
Appendix A Server dimensions W x D x H (inches) 7.7 x 19.6 x 17.7 (with foot plates extended) W x D x H (mm) 195 x 499 x 450 (with foot plates extended) Weight 37.4 pounds (17 Kg) Interrupt levels Device Interval timer Keyboard...
Page 161 Appendix A...
Page 162 Appendix RGB interface ..........146 RGB interface synchronizing signals .
Page 163: Appendix B: Interfaces
Interfaces This appendix gives the connector pin-out information for various device interfaces.
Page 164: Rgb Interface
Appendix B RGB interface Pin No. Signal Meaning I/O* Red video signal Green Green video signal Blue Blue video signal Reserved Signal ground Signal ground Signal ground Signal ground VCCV Power supply for CRT Signal ground Reserved DDCD Communication signal (data) between CRT and server HSYNC Horizontal sync signal (TTL)
Page 165: Rgb Interface Synchronizing Signals
Appendix B RGB interface synchronizing signals Resolution 640 x 480 800 x 600 1024 x 768 Number 256, 64K (65,536), 256, 64K (65,536), 256, 64K (65,536), Color of 16M (16,777,216) 16M (16,777,216) 16M (16,777,216) Horizontal 31.6 37.5 43.2 37.8 46.9 53.8 48.3 60.2...
Page 166: Serial 1 And Serial 2 Interface
Appendix B Serial 1 and serial 2 interface TECHNICAL NOTE: I/O indicates an input or output as viewed from the server. Pin No. Signal Meaning Data carrier detect Received data Sent data Data terminal ready Signal ground Data set ready Request to send OK to send Interrupted call display...
Page 167: Printer Interface
Appendix B Printer interface TECHNICAL NOTE: I/O indicates an input or output as viewed from the server. Pin No. Signal Meaning STROBE_L Sync output signal to write data (PD0 to PD7 PD0-PD7 Output signal to send data bit (0 to bit 7) ACK_L Request pulse from printer output immediately after printer is released from...
Page 168: Keyboard/Mouse Interface
Appendix B Keyboard/mouse interface TECHNICAL NOTE: I/O indicates an input or output as viewed from the server. Pin No. Signal Meaning DATA Data Unused Unused Signal ground CLOCK Clock Unused Unused...
Page 169: Lan Interface
Appendix B LAN interface TECHNICAL NOTE: I/O indicates an input or output as viewed from the server. Pin No. Signal Meaning Sent data (+) Sent data (-) Received data (+) Unused Unused Unused Unused Received data (+) Unused Unused Unused Unused...
Page 170: Pci Card Expansion Slots
Appendix B PCI Card expansion slots TECHNICAL NOTE: I/O indicates an input or output as viewed from the server. 5V system environment Pin No. Side B Side A -12V TRST# INTA# INTB# INTC# INTD# PRSNT1# Reserved Reserved +5V (I/O) PRSNT2_L Reserved Reserved Reserved...
Page 171 Appendix B 5V system environment Pin No. Side B Side A AD[28] AD[27] AD[26] AD[25] (+3.3V) AD[24] C/BE3# IDSEL AD2[3] (+3.3V) AD[22] AD[21] AD[20] AD[19] (+3.3V) AD[18] AD[17] AD[16] C/BE[2]# (+3.3V) FRAME# IRDY (+3.3V) TRDY# DEVSEL# STOP# LOCK# (+3.3V) PERR# SDONE (+3.3V) SBO#...
Page 172 Appendix B 5V system environment Pin No. Side B Side A AD[09] Connector key Connector key AD[08] C/BE[0]# AD[07] (+3.3V) (+3.3V) AD[06] AD[05] AD[04] AD[03] AD[02] AD[01] AD[00] +5V(I/O) +5V(I/O) ACK64# REQ64#...
Page 173 Appendix B...
Page 174 Appendix...
Page 175: Appendix C: Battery Replacement
Battery Replacement The M500D server has a built-in CR2032 lithium battery which provides the power necessary to retain time and the system configuration information. In normal use, the battery should last for about 5 years. If you are unsure how to replace the battery yourself, contact your authorized service representative.
Page 176: Replacing The Battery
Appendix C Set the electrodes (+/-) of the battery properly. Otherwise you risk causing heat, an explosion, or a fire. To ensure proper system operation, replace the battery with one of the same type. Replacing the battery TECHNICAL NOTE: Removing the battery will cause the system’s configuration information to be lost.
Page 177 Appendix C Install a new battery with its (+) pole facing up. Reinstall any expansion cards you removed. Reinstall the side panel and bezel. For instructions see, “Removing and installing the bezel and side panel” on page 24. Turn on the server and enter System Setup to reset the system configuration to the previous settings.
Page 178 Appendix...
Page 179: Appendix D: Device Log
Device Log The table in this section is a device log. Use it to record information about the system and the optional devices that you have added or removed. You may need this information when using the Setup utility. Keep the model numbers and serial numbers of the server and system board recorded in the log.
Page 180 Appendix D Make and Serial Setting Date Component model No. number information of installation Display Keyboard Mouse 5.25" device bay 1 (CD- ROM) 5.25" device bay 2 5.25" device bay 3 3.5" device bay (diskette) HDD “0” HDD “1” CPU 1 CPU 2 Memory 1 Memory 2...
Page 181 Appendix D Make and Serial Setting Date Component model No. number information of installation Expansion slot PCI4 Expansion slot PCI5 Expansion slot ISA1 Expansion slot PCIISA1...
Page 182 Appendix...
Page 183: Appendix E: Cmos Setup
Reconnect the AC power cable and boot the server. To set the CMOS Setup to the TOSHIBA default values: Select LOAD PERFORMANCE DEFAULTS. Select STANDARD CMOS SETUP, then set the following...
Page 184 Appendix E Select BIOS FEATURES SETUP, then set the following items: CPU L2 Cache ECC Checking: Enabled Boot Sequence: A, CD-ROM, C Processor Number Feature: Disabled HDD S.M.A.R.T. Capability: Enabled Select CHIPSET FEATURES SETUP, then set the following items: DRAM Data Integrity Mode: ECC Clock Spread Spectrum: Enabled Shutdown Temperature: Disabled Alarm When CPU Overheat: Enabled...
Page 185 Appendix E...
Page 187: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms Amps Alternating Current ACPI: Advanced Configuration and Power Interface AFT: Adapter Fault Tolerance ALB: Adapter Load Balancing American National Standards Institute ANSI: APM: Advanced Power Management ASCII: American Standard Code for Information Interchange...
Page 188 Glossary AVI: Audio Video Interleaved BBS: BIOS Boot Specification BIOS: Basic Input/Output System BPS: Bits per Second CD-ROM: Compact Disc Read-Only Memory CFG: Configuration CHS: Cylinder Head Sector CMOS: Complementary Metal-Oxide Semiconductor COM1: Communications Port 1 (serial port) COM2: Communications Port 2 (serial port) CPS: Characters Per Second CPU:...
Page 189 Glossary DSR: Data Set Ready DSS: Digital Satellite Service DTR: Data Terminal Ready DVD: Digital Versatile Disc ECC: Error-Correcting Code ECP: Enhanced Capabilities Port EDO RAM: Enhanced Data Output Random Access Memory EEPROM: Electrically Erasable Programmable Read Only Memory EIDE: Enhanced Integrated Drive Electronics EISA: Extended Industry Standard Architecture...
Page 190 Glossary HTML: HyperText Markup Language Hertz IEEE: Institute of Electrical and Electronic Engineers Intelligent Input/Output I/O: Input/Output Infrared IrDA: Infrared Data Association IRQ: Interrupt Request ISA: Industry Standard Architecture ISDN: Integrated Services Digital Network Kilobyte KBD: Keyboard Kbps: Kilobits per second LAN: Local Area Network LBA:...
Page 191 Glossary MMX: Multimedia Extensions Magneto-Optical MPEG: Movie Pictures Expert Group MPU: Microprocessor Unit MS-DOS: Microsoft Disk Operating System NIC: Network Interface Controller NLM: Network Loadable Module NMI: Non-Maskable Interrupt NPX: Numerical Processor eXtension PCI: Peripheral Component Interconnect PIO: Programmed Input/Output POST: Power On Self Test PnP:...
Page 192 Glossary SDRAM: Synchronous Dynamic Random Access Memory SEL: System Event Log SGRAM: Synchronous Graphics Random Access Memory SIMM: Single Inline Memory Module SMC: System Management Card SMP: Symmetric Multiprocessing SNMP: Simple Network Management Protocol SPB: Synchronous Pipeline Burst (cache) SSU: System Setup Utility SVGA: Super Video Graphics Adapter...
Page 193 Glossary adapter: A device that provides a compatible connection between two units. For example, the computer’s built-in display adapter takes information from the computer and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector.
Page 194 Glossary analog: A continuous electrical signal that can vary in frequency and amplitude. In video, frequency corresponds to resolution and amplitude to brightness. In sound, frequency is a measure of pitch and amplitude and represents volume. Analog data must be converted to digital data for input to computers.
Page 195 Glossary autoexec.bat: A batch file containing MS-DOS commands that the computer performs every time you start or restart it. For example, it contains commands that load the Windows operating system. See also batch file. AVI (Audio Video Interleaved): Microsoft Corporation’s trade name for synchronization and digital compression of video and audio signals.
Page 196 Glossary binary: The base-two number system, in which the only digits are 0 and 1. This system is used in computers since it can be implemented as a series of electronic signals that are either off (0) or on (1). From right to left, the digits in a binary number have the values 1 2 4 8 16 and so on.
Page 197 Glossary boot priority (startup sequence): The order in which the computer searches its disk drives to locate the startup files. Under the standard boot priority, a computer looks for the startup files in the floppy disk drive before checking the primary hard disk. briefcase: A Windows 95/98 and NT feature that allows you to update multiple versions of a file located on different computers.
Page 198 Glossary capacity: The amount of information that can be stored in a computer’s memory or on a storage device such as a hard disk, diskette, or CD- ROM. Capacity is usually measured in terms of kilobytes (KB), megabytes (MB) or gigabytes (GB). See also gigabyte, kilobyte, megabyte.
Page 199 Glossary choose: To use the mouse or keyboard to select a menu item, a button, or an icon. click: To press and release a mouse button. Refers to the left mouse button, unless otherwise stated. client: (1) A program that requests a service from another program. (2) In a network, a computer that accesses shared resources provided by the server.
Page 200 Glossary computer system: A central processing unit with its associated devices such as disk drives, keyboard, and screen, and essential software such as the operating system and device drivers. configuration: (1) The set of components in a computer system (such as memory, printers, and disk drives).
Page 201 Tools used to help solve installation and configuration problems. The Toshiba Server Setup Tool and System Setup Utility are examples of diagnostic tools. dialog box: (1) A box requesting information. Typically it contains a combination of buttons, lists, and text-entry boxes.
Page 202 Glossary DIMM: Dual Inline Memory Module. A unit of RAM used for memory expansion. DIP switch: A set of tiny toggle switches built into a dual in-line package, which is mounted directly on a circuit board. The switches may be rocker-style or sliders. In both cases, the tip of a pen or pencil is required to flip the switch on or off.
Page 203 Glossary diskette: A thin, flexible diskette in a protective jacket that stores magnetically encoded information. Diskettes can be removed from the computer and come in two sizes: 5.25-inch and 3.5-inch. The server uses 3.5-inch diskettes. disk mirroring: A technique in which the contents of a hard disk are duplicated on other hard disk(s) to protect against data loss.
Page 204 Glossary drag: To hold down the mouse button while moving the cursor. Refers to the left mouse button, unless otherwise stated. driver: See device driver. dual in-line package (DIP): A standard for packaging integrated circuits by enclosing them in a rectangle of ceramic or plastic with downward-pointing connection pins.
Page 205 Glossary execute: To perform a command or run a program. executable file: A computer program that is ready to run. Application programs and batch files are examples of executable files. Names of executable files usually end with a .bat, .com, or .exe extension. extended memory: Memory beyond 1 MB.
Page 206 Glossary firmware: Software permanently stored in read-only memory in the CPU or in a device controller. You can update the information by replacing the ROM or reprogramming flash ROM. flash ROM: A type of non-volatile memory that you can reprogram with software supplied by the device manufacturer.
Page 207 Glossary ground: A conductor to which all components of an electric circuit are connected. It is connected to the earth and is the point of reference for voltages in the circuit. GUI (Graphical User Interface): A user interface that uses a mouse and a bit-mapped graphics display to make basic computer operations substantially easier for the user.
Page 208 Glossary hot-pluggable drives: Drives that you can install or remove without using screws or cables and without powering down the server. hub: A central connecting device in a network that joins communications lines together in a star configuration. A switching hub also routes messages and packets among the computers connected to the network.
Page 209 Glossary Integrated Services Digital Network (ISDN): A worldwide communications network for delivering telephone and data services. It uses two types of communications channel: a B channel, which carries voice, graphics and data at 64 Kbps, and a D channel, which carries control information for signalling at 16 Kbps.
Page 210 Glossary laser disc: Reflective-optical videodisc, recorded and read by laser light. legacy device: (1) A peripheral device or card that does not have Plug and Play capability built into it. (2) In networking, a device that is designed to work with proprietary communication protocols instead of conforming to open standards.
Page 211 Glossary megabyte (MB): A unit of data storage equal to 1024 KB. Although mega means million, one megabyte is actually 1,048,576 bytes (1024 x 1024 bytes). memory: Chips the computer uses for temporary information storage. Information in memory is available to the computer for processing. Two types of memory are Random Access Memory (RAM) and Read-Only Memory (ROM).
Page 212 Glossary MPEG (Motion Picture Experts Group): Proposed universal standard for the conversion of analog video images to a digital format. MPEG is a working committee under the auspices of the International Standards Organization (ISO) that is attempting to define standards for digital compression/decompression of motion video/audio for use in computer systems.
Page 213 Glossary non-interlaced: A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. non-system disk: A disk for storing programs and files that cannot be used to start the computer.
Page 214 Glossary palette: In some programs, a palette is a collection of drawing tools, brush widths, line widths, and colors. In other programs, the palette determines the number of colors that can be displayed on the screen. parallel: Two or more processes or events that can happen at the same time without interfering with each other.
Page 215 Glossary Plug and Play: A design standard that hardware manufacturers use to produce devices that can be configured automatically (provided you use Windows 95/98). pointing device: Any device, such as a mouse or trackball, that enables you to move the cursor on the screen. port: A socket on the computer where you plug in a cable for connection to a network or a peripheral device.
Page 216 A Class A device is sufficient for office use. Class B is a more stringent classification applying to equipment for home use. Toshiba desktop and notebook computers are Class B devices; Toshiba servers are Class A.
Page 217 Glossary Redundant Array of Independent Disks (RAID): A group of hard disks that are managed as a unit to provide increased performance and various levels of error recovery and fault tolerance. The technique can be implemented in software using standard disk controllers, or it can be designed into the disk controller itself.
Page 218 Examples of these system resources are memory, interrupt request (IRQ) lines, direct memory access (DMA) channels, and port addresses. On the server, you use the Toshiba System Setup Utility to configure system resources. riser card: An expansion card that is used to physically extend a slot for a chip or card in a fully loaded computer to make room to plug it in.
Page 219 Glossary serial communications: A communications technique that uses as few as two interconnecting wires to send bits one after another. serial interface: An interface between systems or system components in which information is transmitted sequentially, one bit at a time. The transmitted bits are reassembled at the receiving component.
Page 220 Glossary synchronous: Having a constant time interval between successive bits, characters, or events. Synchronous data transmission requires both the sending and receiving devices to use special synchronizing characters to correct variations in timing between the devices. See also asynchronous. system disk: A diskette that contains the operating system files that are needed to start the computer.
Page 221 Glossary Uninterruptible Power Supply (UPS): A device connected between a piece of electrical equipment, such as a computer system, and the AC power source to protect against transient power conditions and short-term power outages. A UPS unit contains a power-level sensor and a battery.
Page 222 Glossary write protection: A safeguard that physically prevents you from deleting the information on a 3.5-inch diskette or other storage media. A diskette has a small square hole with a plastic tab. To protect information on the diskette, slide this tab to uncover the hole. zoom: A feature in many applications that makes an object on the screen smaller or larger.
Page 223: Index
Index hard disk drive 74 video display card 77 adding memory 34 CPU 27 anti-virus program 78 adding secondary module 27 application software problems replacing a module 30 troubleshooting 110 auxiliary storage specifications 140 date and time 74 device log 161 battery life expectancy 157 replacement 158...
Page 224 Index printer 149 RGB 146 hard disk drive 37 serial 148 adding 43 Interrupt levels 142 configuring 43 connection 37 installing or replacing 37 keyboard installing SCSI HDD 45 basic key operations 73 removing 42 removing SCSI HDD 49 SCSI 44 lights SCSI jumper settings 45 disk drive 7...
Page 225 Index power supply 12 system booting up 65 startup 65 safety cautions xiii system configuration SCSI HW Diagnostics screen 136 device ID 55 system indicator lights 7 installing SCSI I/O devices 55 system shutdown 65 removing SCSI devices 57 SCSI BIOS initialization 50 SCSI utility operations 51 troubleshooting 107 server...

Toshiba M500D User Manual

Chapter 1: Getting Started

Chapter 2: Connecting Components

Chapter 3: System Configuration Setup

Chapter 4: If Something Goes Wrong

Appendix A: Specifications

Appendix B: Interfaces

Appendix C: Battery Replacement

Appendix D: Device Log

Appendix E: CMOS Setup

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Summary of Contents for Toshiba M500D

Table of Contents