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x iDataPlex dx340 6385
IBM x iDataPlex dx340 6385 Manuals
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IBM x iDataPlex dx340 6385 manual available for free PDF download: Problem Determination And Service Manual
IBM x iDataPlex dx340 6385 Problem Determination And Service Manual (196 pages)
Brand:
IBM
| Category:
Server
| Size: 11.93 MB
Table of Contents
Table of Contents
5
Safety
9
Guidelines for Trained Service Technicians
10
Inspecting for Unsafe Conditions
10
Guidelines for Servicing Electrical Equipment
10
Safety Statements
11
Chapter 1. Introduction
17
Related Documentation
17
Notices and Statements in this Document
18
Features and Specifications
19
Operator Panel Controls, Leds, and Connectors
20
Rear Connectors
21
Turning on the System-Board Tray
21
Turning off the System-Board Tray
22
System-Board Layouts
23
System-Board Connectors
23
System-Board Jumpers
24
System-Board Leds
26
Chapter 2. Diagnostics
27
Diagnostic Tools
27
Post
28
POST Beep Codes
28
POST Error Messages
31
Error Logs
34
Checkout Procedures
35
About the Checkout Procedures
35
Performing the Basic Checkout Procedure
36
Performing the Advanced Checkout Procedure
37
Troubleshooting Tables
39
General Problems
39
Hard Disk Drive Problems
40
Intermittent Problems
40
Keyboard or Mouse Problems
41
Memory Problems
42
Microprocessor Problems
43
Optional-Device Problems
43
Power Problems
44
Serial-Device Problems
45
Software Problems
45
Universal Serial Bus (USB) Port Problems
46
Diagnostic Programs, Messages, and Error Codes
47
Running the Diagnostic Programs
48
Diagnostic Text Messages
49
Viewing the Test Log
49
Diagnostic Error Codes
50
Clearing CMOS Memory
63
Updating (Flash-Updating) the BIOS Code
63
Recovering from a BIOS Update Failure
64
BMC System Event Log Messages
66
Solving SAS Hard Disk Drive Problems
71
Solving Ethernet Controller Problems
72
Solving Undetermined Problems
73
Problem Determination Tips
74
Chapter 3. Parts Listing
75
2U Chassis Components
76
Dx340 System-Board Tray Components
77
3U Chassis Components
80
I/O Enclosure Components
82
I/O Enclosures Configured with 2.5-Inch Hot-Swap Hard Disk Drives
82
I/O Enclosures Configured with 3.5-Inch Simple-Swap Hard Disk Drives
83
Storage Enclosure Components
84
Power Cords
85
Chapter 4. Removing and Replacing Server Components
87
Installation Guidelines
87
System Reliability Guidelines
88
Handling Static-Sensitive Devices
88
Returning a Device or Component
88
Removing an Expansion Enclosure from a System-Board Tray
89
Installing an Expansion Enclosure on a System-Board Tray
90
Removing the System-Board Tray from a 2U Chassis
91
Installing the System-Board Tray in a 2U Chassis
92
Removing the System-Board Tray from a 3U Chassis
93
Installing the System-Board Tray in a 3U Chassis
94
Removing and Replacing Consumable Parts and Tier 1 Crus
96
Removing the 2U Chassis Fan Assembly
96
Installing the 2U Chassis Fan Assembly
97
Removing the 2U Chassis Top Cover
98
Installing the 2U Chassis Top Cover
99
Removing the 3U Chassis Top Cover
100
Installing the 3U Chassis Top Cover
101
Removing the Battery
102
Installing the Battery
102
Removing and Installing a Hard Disk Drive
104
Removing the Power Cord
108
Installing the Power Cord
109
Removing and Replacing Tier 2 Crus
110
Removing the 2U Chassis Power Supply
110
Installing the 2U Chassis Power Supply
111
Removing a 2.5-Inch Hot-Swap Drive Cage
112
Installing a 2.5-Inch Hot-Swap Drive Cage
113
Removing the 3U Chassis Fan Assembly
114
Installing the 3U Chassis Fan Assembly
115
Removing and Installing an Adapter
116
Removing an I C Multiplexer Card
120
Installing an I C Multiplexer Card
121
Removing a Memory Module
122
Installing a Memory Module
123
Removing and Installing a One-Bay or Four-Bay Hard Disk Drive Bracket and Cable Assembly
124
Removing the Pcie Adapter Bay Cover
129
Installing the Pcie Adapter Bay Cover
130
Removing a Pcie Riser-Card Assembly from the System-Board Tray
131
Installing a Pcie Riser-Card Assembly in the System-Board Tray
132
Removing a Power-Supply Paddle Card from an Expansion Enclosure
133
Installing a Power-Supply Paddle Card in an Expansion Enclosure
134
Removing a Storage Enclosure
135
Installing a Storage Enclosure
136
Removing the System-Board Tray Cover
137
Installing the System-Board Tray Cover
138
Removing and Replacing Frus
139
Removing the 2U Chassis from a Type 7825 Idataplex Rack
139
Installing the 2U Chassis in a Type 7825 Idataplex Rack
140
Removing a 2X2 2.5-Inch Hot-Swap SAS Backplane
141
Installing a 2X2 2.5-Inch Hot-Swap SAS Backplane
142
Removing the 3U Chassis Hard Disk Drive Backplane
143
Installing the 3U Chassis Hard Disk Drive Backplane
144
Removing a 3U Chassis from a Type 7825 Idataplex Rack
145
Installing a 3U Chassis in a Type 7825 Idataplex Rack
146
Removing the 3U Chassis Power Supply and Power-Supply Paddle Card
147
Installing the 3U Chassis Power Supply and Power-Supply Paddle Card
149
Removing a Front-Panel Assembly
151
Installing a Front-Panel Assembly
152
Removing an I/O Enclosure Configured with 2.5-Inch Hot-Swap Hard Disk Drives
153
Installing an I/O Enclosure Configured with 2.5-Inch Hot-Swap Hard Disk Drives
154
Removing an I/O Enclosure Configured with 3.5-Inch Simple-Swap Hard Disk Drives
155
Installing an I/O Enclosure Configured with 3.5-Inch Hot-Swap Hard Disk Drives
156
Removing a Microprocessor and Heat Sink
157
Installing a Microprocessor and Heat Sink
159
Thermal Grease
161
Removing a Pcie Riser-Card Assembly from the I/O Enclosure
163
Installing a Pcie Riser-Card Assembly in the I/O Enclosure
164
Removing a Power-Supply Paddle Card from the System-Board Tray
165
Installing a Power-Supply Paddle Card in the System-Board Tray
166
Removing the System-Board Tray
167
Installing the System-Board Tray
169
Chapter 5. Configuration Information and Instructions
171
Firmware Updates
171
Using the BIOS Configuration Utility Program
172
Starting the BIOS Configuration Utility Program
172
BIOS Configuration Utility Menu Choices
172
Passwords
174
IBM Advanced Settings Utility Program
174
Using the PXE Boot Agent Utility Program
175
Starting the PXE Boot Agent Utility Program
175
PXE Boot Agent Utility Menu Choices
175
Using the LSI Logic Configuration Utility Program
176
Starting the LSI Logic Configuration Utility Program
177
Formatting a SCSI Hard Disk Drive
177
Creating a Mirrored Pair of SCSI Hard Disk Drives
178
Configuring the Gigabit Ethernet Controller
178
Updating IBM Director
179
Appendix A. Getting Help and Technical Assistance
181
Before You Call
181
Using the Documentation
181
Getting Help and Information from the World Wide Web
182
Software Service and Support
182
Hardware Service and Support
182
IBM Taiwan Product Service
182
Appendix B. Notices
183
Trademarks
184
Important Notes
185
Product Recycling and Disposal
185
Battery Return Program
186
German Ordinance for Work Gloss Statement
188
Electronic Emission Notices
188
Federal Communications Commission (FCC) Statement
188
Industry Canada Class a Emission Compliance Statement
189
Avis de Conformité À la Réglementation D'industrie Canada
189
Australia and New Zealand Class a Statement
189
United Kingdom Telecommunications Safety Requirement
189
European Union EMC Directive Conformance Statement
189
Taiwanese Class a Warning Statement
190
Chinese Class a Warning Statement
190
Japanese Voluntary Control Council for Interference (VCCI) Statement
190
Korean Class a Warning Statement
190
Index
191
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