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IBM 4367 manual available for free PDF download: Problem Determination And Service Manual
IBM 4367 Problem Determination And Service Manual (266 pages)
Service Guide
Brand:
IBM
| Category:
Server
| Size: 14.09 MB
Table of Contents
Table of Contents
5
Safety
9
Guidelines for Trained Service Technicians
10
Inspecting for Unsafe Conditions
10
Guidelines for Servicing Electrical Equipment
11
Safety Statements
12
Chapter 1. Introduction
19
Related Documentation
19
Notices and Statements in this Document
20
Features and Specifications
21
Server Controls, Leds, and Power
22
Front View
22
Rear View
24
Server Power Features
25
Connectors, Leds, and Jumpers
27
System-Board Internal Connectors
27
System-Board External Connectors
28
System-Board Optional-Devices Connectors
29
System-Board Leds
30
System-Board Jumpers
31
Chapter 2. Configuration Information and Instructions
33
Updating the Firmware
33
Configuring the Server
33
Using the Configuration/Setup Utility Program
34
Using the Serverguide Setup and Installation CD
39
Serverguide Features
40
Setup and Configuration Overview
40
Typical Operating System Installation
40
Using the Mini-Baseboard Management Controller Utility Programs
41
Using the Boot Menu Program
44
Enabling the Broadcom Netxtreme Gigabit Ethernet Boot Agent
44
Configuring the Broadcom Netxtreme Gigabit Ethernet Controller
45
LSI Configuration Utility Program
45
Starting the Lsi Configuration Utility Program
46
Formatting a Hard Disk Drive
46
Setting up a Remote Supervisor Adapter II Slimline
47
Requirements
47
Cabling the Remote Supervisor Adapter II Slimline
48
Installing the Remote Supervisor Adapter II Slimline Firmware
48
Completing the Setup
49
Chapter 3. Parts Listing, System X3200 M2 Types 4367 and 4368
51
Replaceable Server Components
52
Product Recovery Cds
58
Power Cords
62
Chapter 4. Removing and Replacing Server Components
65
Installation Guidelines
65
System Reliability Guidelines
66
Working Inside the Server with the Power on
67
Handling Static-Sensitive Devices
68
Returning a Device or Component
68
Connecting the Cables
69
Removing and Replacing Tier 1 Crus
70
Removing the Side Cover
70
Installing the Side Cover
71
Removing the Lower Bezel
72
Installing the Lower Bezel
73
Removing the Upper Bezel
74
Installing the Upper Bezel
75
Removing an Adapter
76
Installing an Adapter
77
Removing and Installing Internal Drives
79
Removing a Tape Drive
83
Installing a Tape Drive
84
Installing a Hot-Swap Hard Disk Drive
86
Removing a Hot-Swap Power Supply
90
Installing a Hot-Swap Power Supply
92
Removing a Memory Module
93
Installing a Memory Module
94
Removing and Replacing Tier 2 Crus
95
Removing the Battery
95
Installing the Battery
95
Removing the Rear System Fan
97
Installing the Rear System Fan
98
Removing the Hard Disk Drive Fan Assembly
99
Installing the Hard Disk Drive Fan Assembly
101
Removing the Simple-Swap Backplate
102
Installing the Simple-Swap Backplate
104
Removing the SAS/SATA Hard Disk Drive Backplane
105
Installing the SAS/SATA Hard Disk Drive Backplane
106
Removing the Front-Panel Assembly
107
Installing the Front-Panel Assembly
108
Removing the Front USB Connector Assembly
108
Removing the Rear Adapter Retention Bracket
109
Installing the Rear Adapter Retention Bracket
110
Removing the Front Adapter-Retention Bracket
110
Installing the Front Adapter-Retention Bracket
111
Installing the Front USB Connector Assembly
111
Removing the Hot-Swap Power Supply Cage
112
Installing the Hot-Swap Power Supply Cage
113
Removing the Mini-SAS/SATA Controller
114
Installing the SAS/SATA Controller
115
Removing the Optional Mini-PCI-X Enablement Card
115
Installing the Optional Mini-PCI-X Enablement Card
116
Removing the IBM Serveraid-Mr10I SAS/SATA Controller
117
Installing the IBM Serveraid-Mr10I SAS/SATA Controller
118
Removing an IBM Remote Supervisor Adapter II Slimline
120
Installing an IBM Remote Supervisor Adapter II Slimline
120
Removing and Replacing Frus
123
Removing a Non-Hot-Swap Power Supply
123
Installing a Non-Hot-Swap Power Supply
125
Removing the Microprocessor and Fan Sink
127
Installing a Microprocessor and Fan Sink
129
Thermal Grease
130
Removing the System Board
132
Installing the System Board
134
Chapter 5. Diagnostics
139
Diagnostic Tools
139
Post
139
POST Beep Codes
140
No-Beep Symptoms
142
Error Logs
143
POST Error Codes
145
Checkout Procedure
155
About the Checkout Procedure
155
Performing the Checkout Procedure
156
Troubleshooting Tables
157
CD or DVD Drive Problems
157
Diskette Drive Problems
158
General Problems
159
Hard Disk Drive Problems
159
Intermittent Problems
160
Keyboard, Mouse, or Pointing-Device Problems
160
Memory Problems
162
Microprocessor Problems
163
Monitor or Video Problems
163
Optional-Device Problems
165
Power Problems
166
Serial Port Problems
167
Serverguide Problems
167
Software Problems
168
Universal Serial Bus (USB) Port Problems
169
Error Leds
170
Power-Supply Leds
171
Diagnostic Programs and Messages
173
Running the Diagnostic Programs
174
Diagnostic Text Messages
175
Viewing the Test Log
175
Diagnostic Messages
175
Updating (Flash-Update) the BIOS Code on the Server
234
Recovering from a BIOS Update Failure
234
System-Error Log Messages
237
Solving SAS Problems
245
Solving Power Problems
245
Solving Ethernet Controller Problems
246
Solving Undetermined Problems
247
Problem Determination Tips
248
Appendix A. Getting Help and Technical Assistance
249
Before You Call
249
Using the Documentation
249
Getting Help and Information from the World Wide Web
249
Software Service and Support
250
Hardware Service and Support
250
IBM Taiwan Product Service
250
Appendix B. Notices
251
Trademarks
251
Important Notes
252
Particulate Contamination
253
Documentation Format
254
Electronic Emission Notices
254
Federal Communications Commission (FCC) Statement
254
Industry Canada Class a Emission Compliance Statement
255
Avis de Conformité À la Réglementation D'industrie Canada
255
Australia and New Zealand Class a Statement
255
United Kingdom Telecommunications Safety Requirement
255
European Union EMC Directive Conformance Statement
255
Germany Class a Statement
255
Japan VCCI Class a Statement
256
Statement
257
Korea Communications Commission (KCC) Statement
257
Russia Electromagnetic Interference (EMI) Class a Statement
257
People's Republic of China Class a Electronic Emission Statement
257
Taiwan Class a Compliance Statement
257
Index
259
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