Page 1: Maintenance Information
IBM 4247 Model V03 Serial Matrix Impact Printer IBM 4247 Model V03: Maintenance Information Part Number: 75P1301...
Page 2 Notices. First edition (November 2002) This edition applies to release one of IBM 4247 Model V03: Maintenance Information and to all subsequent releases and modifications until otherwise indicated in new editions. © Copyright International Business Machines Corporation 2002. All rights reserved.
Page 3: Copyright Ibm Corp. 2002
Chapter 4, “Locations” Chapter 5, “Removals, service checks and adjustments” Chapter 6, “Parts catalog” Chapter 7, “Preventative Maintenance” Appendix A, “Printer configuration” Appendix B, “Supplies, forms, paths, & environmental considerations” Appendix C, “Flashing memory” Notices © Copyright IBM Corp. 2002...
Page 5: Safety And Environmental Notices
DANGER notices are numbered <1-1>, <1-2>, and so forth where they appear in the text of this manual. Use the notice number to locate the national language translation of that notice in IBM 4247 Model V03: Safety Information , (G544-5862).
Page 6: Attention Notices
CAUTION: <2-22> Carefully follow all cleaning instructions, using only the materials and solutions recommended by IBM. Attention notices The word Attention calls attention to the possibility of damage to a program, device, system, or data. Attention notices are not numbered.
Page 7: Electrostatic Discharge (Esd) Procedures
Electrostatic discharge (ESD) procedures Read the following electrostatic discharge (ESD) information because, if discharged into the circuitry of an integrated circuit, static electricity can damage the circuit. The following Attention notice in the text of this book warns of possible damage caused by ESD. Attention: This is an ESD sensitive area.
Page 8: Approved Power Cord And Receptacle
v Do not put the ESD mat near any electrical circuit that has power turned on. The internal resistance (1 megohm) in the ESD cable limits the current if it touches a high voltage. v Do not put the ESD mat near a grounded surface. Ground the ESD mat only through the ESD cable. The ESD cable supplies a high resistance to ground for your safety.
Page 9: Connecting Or Disconnecting A Communication Port, A Teleport, Or An Attachment Connector
Connecting or disconnecting a communication port, a teleport, or an attachment connector DANGER <1-14> Switch off printer power and unplug the printer power cord before connecting or disconnecting a communication port, a teleport, or other attachment connector. Servicing during an electrical storm DANGER <1-13>...
Page 10: Safety Inspection
Accept a machine for service agreement v Provide per-call service v Relocate a machine v Review changes or attachments on any IBM machine that is leased, on service agreement, or on per-call service Ensure that you correct unsafe conditions before you continue.
Page 11: Performing A Power-Receptacle Safety-Check
A trained service representative or a qualified electrician should perform all checks necessary to ensure safe operation. These should include the following checks and any other required by local regulations. v Check the ac voltage at all associated power receptacles (see “4247 Model V03 nominal ac input power requirements” on page 12).
Page 12: Ground Connectors Check
Safety for IBM Customer Engineers , S229-8124. Use only the applicable high-voltage probes. ( IBM Electrical Safety for IBM Customer Engineers , S229-8124 may not be applicable for all countries.) 4247 Model V03 nominal ac input power requirements gives the appropriate voltage ranges.
Page 13 Stepper Motor +38V +38V , +5V +38V , +5V AFTA Stepper Motor Attention Light Parallel I/F +38V 4247 V03 Base Board Control Panel Assembly +38V J4 & J5 Carriage Brushless U1081 DC Motor +38V , +5V +38V , +5V AC Power...
Page 14 Ground path illustrations AC Input Left Side Adapter Card Right Side Right Side Printer to Metal Table See previous page for wiring diagram Safety and environmental notices...
Page 15: Environmental Notices
IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on these product recycling offerings can be found on IBM’s Internet site at http://www.ibm.com/ibm/environment/products/prp.shtml.
Page 16: Print Speeds
The IBM 4247 Model V03 is a professional, industrial impact-matrix printer capable of printing at speeds of up to 1100 characters per second (cps) at 10 cpi in Fast Draft mode. The 4247 Model V03 is a rugged printer, and is designed for harsh environments and demanding applications.
Page 17: Paper Paths
Print qualities Fast Draft is a new print quality for the IBM 4247 Model V03 that is available only on the 4247 Model V03. The Data Processing (DP), Data Processing Text (DP Text), Near 2 Letter Quality (NLQ), OCR-A, and OCR-B print qualities on the 4247 Model V03 are equivalent in character size, shape, and resolution to the print qualities available on the 4247 Models AOO, 001, 002, and 003 printers.
Page 18 Print Quality = OCR-B A 4247 Model V03 operator panel feature, Host Fast Draft, is a new setting that allows application programs written for earlier printers in DP mode to print in Fast Draft mode without changes to application program. If Host Fast Draft is enabled (default setting) then DP mode applications print in Fast Draft mode.
Page 19 Carriage The 4247 Model V03 carriage is driven by a dc servo motor. An optical sensor mounted to the print head carriage travels along a linear grid encoder strip. The sensor detects marks along the encoder strip, and returns pulses to the main logic board that are used to control the speed and position of the print head.
Page 20 Printhead The 4247 Model V03 print head is a 18-wire moving ruby print head capable of printing at speeds of up to 1100 characters per second in Fast Draft mode. The 4247 Model V03 print head includes two connectors not found on earlier model print heads.
Page 21 S544-5859, 75P0515 – IBM 4247 Model V03: Quick Setup Guide: English, Danish, Dutch, Finnish, Swedish , S544-5860, 75P0514 – IBM 4247 Model V03: Quick Setup Guide: English, Arabic, S. Chinese, Hungarian, Polish, Russian, Turkish , S544-5861, 75P0513 – IBM 4247 Model V03: Programming’s Reference , S544-5864 –...
Page 22 IBM 4247 Model V03: Quick Setup Guide: English, Danish, Dutch, Finnish, Swedish , S544-5860, 75P0514 v IBM 4247 Model V03: Quick Setup Guide: English, Arabic, S. Chinese, Hungarian, Polish, Russian, Turkish , S544-5861, 75P0513 Preface...
Page 24 Reference table 8, ribbon lift and 26-pin cable connectors ......93 Chapter 1. Diagnosing problems...
Page 25: Maintenance Analysis Procedures (Maps)
MAPs a second time you still have no solution to the problem, the printer may have two interrelated problems or an intermittent problem. Use other diagnostic techniques or call IBM Support for aid. v Read carefully! The MAPs will aid you in resolving the situation only if you follow every instruction and answer each question accurately.
Page 26 v Follow the sequence! Always do one question at a time. When a procedure precedes the question, do all of the steps in the procedure before answering the question. Some steps have additional information that pertains to that step. This information is in the map flow and is an aid in describing why questions or actions are needed to find the correct failing FRU.
Page 27 NVRAM non-volatile random access memory OVFL Overflow T&D Test and diagnostic ™ ™ IPDS Intelligent Printer Data Stream SCS SNA (systems network architecture) character string FRU Field replaceable unit ESD Electrostatic discharge NPS Network printer server ACGA Attachment card guide assembly Chapter 1.
Page 28: Map 0100: Start Of Call
Has the Customer completed the Problem Solving Go to step 2. Attempt recovery using the Procedures in the IBM 4247 Model V03: User’s Guide ? Problem Solving Procedures in IBM 4247 Model V03: User’s Guide . Go to step 2 as needed.
Page 29 Table 1. MAP 0100: Start of call (continued) Step Questions/Actions Is the problem no print? Print the print test (see Go to step 4. Printing the printer demonstration). Find the description of the failure in Reference table 2, no printed characters, and perform the action suggested.
Page 30: Map 0120: Parallel Or Serial Attachment
Notes: 1. This is the correct MAP for a Model V03 with parallel only — or — a Model V03 with a serial attachment card. 2. Printing in hexadecimal code is available to aid service personnel and programmers for host program debug.
Page 31 Model V03 with serial card v When the Model V03 has a serial card installed, it displays Parallel Attachment on the Operator’s Panel. v When one cycles through the options found by pressing the Menu key, the Configuration Menu should appear: Table 2.
Page 32 DANGER <1-13> Do not connect or disconnect a communication port, a teleport, or any other connector during an electrical storm. DANGER <1-14> Switch off printer power and unplug the printer power cord before connecting or disconnecting a communication port, a teleport, or other attachment connector. Chapter 1.
Page 33 LANGUAGE c. Ensure that cable length restrictions are not exceeded. Refer to the signal cable ordering information in the IBM 4247 Model V03: User’s Guide ) for attachment cable configurations. Is the problem fixed? Is the failure with the serial attachment? Go to step 3.
Page 34 Table 3. MAP 0120: Attachment (continued) Step Questions/Actions There are two serial loop-back connectors. One for RS-232C Go to step 4. Verify the serial card jumper (PN 08H7268) and one for RS-422A (PN 08H7259). locations (see Serial card jumper locations). If they are Do you have the serial loop-back connectors for this correct, Install a new serial printer?
Page 35 Table 3. MAP 0120: Attachment (continued) Step Questions/Actions Install the loop-back connector on the host end of the cable Install a new serial attachment Install a new host cable. and run T&D05 (see Running the test and diagnostic (T&D) card (see Attachment cards: Run T&D in Automatic Mode programs).
Page 36: Map 0121: Parallel With Twinax Or Coax Attachments
Note: Printing in hexadecimal code is available to aid service personnel and programmers for host program debug. Press the Stop key, the Hex Print key, and the Start key. Printing will now be in hexadecimal code. Refer to IBM 4247 Model V03: User’s Guide for instructions. DANGER <1-13>...
Page 37 Table 5. MAP 0121: Attachment Step Questions/Actions Are you here because of an 066 or 203 error message? Go to step 2. a. Loosen the screws and reseat the attachment card. b. Replace the attachment card (see Attachment cards: serial, twinax, LAN, coax).
Page 38 Ensure the host system and program are still running. d. Ensure that cable length restrictions are not exceeded. Refer to the signal cable ordering information in IBM 4247 Model V03: User’s Guide for attachment cable information. Is the problem corrected? Are you here because of a twinax or a coax attachment Go to step 4.
Page 39 Table 5. MAP 0121: Attachment (continued) Step Questions/Actions Run T&D30–38 in Single Test Mode to test the coax or Replace the attachment card See T&D error messages and twinax attachment circuits (see Running the test and (see Attachment cards: serial, actions to find the message.
Page 40: Map 0122: Lan Attachment Card
MAP 0122: LAN attachment card Symptom explanation Suspected FRUs/causes Communications failure Host and print server configuration Internal LAN attachment card communication failure LAN attachment card Logic board (includes parallel attachment) LAN cable DANGER <1-13> Do not connect or disconnect a communication port, a teleport, or any other connector during an electrical storm.
Page 41 Table 6. MAP 0122: LAN card attachment (continued) Step Questions/Actions Tests with the communication line connected Run T&D in Automatic Mode Refer to the Administrator’s to verify correct printer Guide for your NPS unit: Work with each symptom in Reference table 6, network operation (see Running the S246-0111 for Ethernet server problems—LAN attachment card before going to the...
Page 42: Map 0123: External Network Print Server Attachment
LAN cable Notes: 1. For NPS 540+ (part number 30H4054) units attached to the 4247 Model V03 printers without an external power supply the printer powers the unit through +5 V dc on pin of the printer parallel attachment connector.
Page 43 DANGER <1-13> Do not connect or disconnect a communication port, a teleport, or any other connector during an electrical storm. DANGER <1-14> Switch off printer power and unplug the printer power cord before connecting or disconnecting a communication port, a teleport, or other attachment connector. Table 7.
Page 44: Map 0130: No Paper Movement
MAP 0130: No paper movement Symptom explanation Suspected FRUs/causes Paper Load and Feed Failures Paper feed motor No Paper Movement Printer logic board 099 Condition continues 001 End of forms (forms did not load) Mechanical parts 031 End of forms timeout (forms did not load) Table 8.
Page 45 Table 8. MAP 0130: No paper movement (continued) Step Questions/Actions Disconnect the paper feed motor connector from the logic Install a new logic board (see Install a new paper drive board. See “Paper feed motor wiring” on page 139 to Logic board).
Page 46: Map 0131: Paper Path Sensor
MAP 0131: Paper path sensor Symptom explanation Suspected FRUs/causes 001 END OF FORMS Paper sensor failure 031 END OF FORMS TIMEOUT Logic board Sensor cable assembly Table 9. MAP 0131: Paper path sensor Step Questions/Actions Try to load forms from the failing forms path. Go to step 2.
Page 47 Table 9. MAP 0131: Paper path sensor (continued) Step Questions/Actions Run T&D15 and verify correct Run T&D in automatic mode 1. Remove the forms. sensor operation. If not OK: to verify correct printer 2. Run T&D07 to tune the sensors (see Running the test operation (see Running the v Install a new logic board and diagnostic (T&D) programs).
Page 48: Map 0140: Printhead Drive
MAP 0140: Printhead drive Symptom explanation Suspected FRUs/causes 053 MACHINE CHECK ERR 3 X X Ribbon defective or incorrectly installed 053 MACHINE CHECK ERR 4 3 X Ragged tear-offs on continuous forms 056 MACHINE CHECK Carriage Slams Into Sides Corner on the leading edge of the forms is catching in printhead Printing Slows or Stops mask/mask damaged Carriage does not move...
Page 49 Table 10. MAP 0140: Printhead drive Step Questions/Actions The ribbon lift bar, lift bracket, and ribbon guide are part of The problem may have been Go to step 2. the ribbon assembly. These parts can cause printhead drive caused by a ribbon cartridge problems that was not correctly installed.
Page 50 Table 10. MAP 0140: Printhead drive (continued) Step Questions/Actions An open printhead thermal sensor can cause the printhead Go to step 6. Install a new printhead. drive to stop or to slow. Carefully follow the replacement procedure, Remove the printhead (see Printhead). “Printhead”...
Page 51 Table 10. MAP 0140: Printhead drive (continued) Step Questions/Actions Disconnect the 26-conductor printhead cable from the logic Re-install the printhead. Install new printhead cables. board (see Chapter 4, “Locations” on page 145). Carefully follow the Re-install the printhead. replacement procedure, See Printhead cable wiring to measure the resistance of pin Carefully follow the “Printhead”...
Page 52: Map 0150: Power Supply
MAP 0150: Power supply The Model V03 has a auto-ranging universal power supply. WARNING: Do not install a power supply with a different part number. Symptom explanation Suspected FRUs/causes Display blank and keys do not operate Power supply Power failure...
Page 53 Table 11. MAP 0150: Power supply Questions/Actions Turn off the printer. Go to step 2. Have the customer repair the voltage problem. Unplug the power cord from the voltage source. Run T&D in automatic mode Verify that the power source voltage is correct. to verify correct printer Power Min Normal Max Frequency ±3 Hz...
Page 54 Table 11. MAP 0150: Power supply (continued) Questions/Actions Go to step 4. Install a new power supply a. Remove the rear cover (see Rear cover). (see Power supply). b. Remove the metal cover from the logic board and power supply. Run T&D in automatic mode c.
Page 55 Table 11. MAP 0150: Power supply (continued) Questions/Actions Go to step 5. Turn off the printer. a. Turn off the printer. b. Connect the power supply cable to the logic board. Install a new logic board (see c. Disconnect all loads from the logic board except the Logic board).
Page 56 Table 11. MAP 0150: Power supply (continued) Questions/Actions No problem found. Replace the faulty load FRU. 1. Turn off the printer. 2. Connect 1 of the disconnected logic board loads. 3. Turn on the printer and observe the operator panel display If the operator panel display works and remains on after approximately 1 minute, the just connected load is not...
Page 57: Map 0160: Ribbon Feed And Ribbon Lift
MAP 0160: Ribbon feed and ribbon lift Symptom explanation Suspected FRUs/causes 053 MACHINE CHECK ERR 4 0 X Ribbon installation 089 RIBBON JAM Ribbon cartridge (customer responsibility) Ribbon Feed or Lift Failures No visible print Ribbon drive motor Print quality problems Ribbon lift motor Printhead cables Ribbon motion sensor (sensor cable)
Page 58 Table 12. MAP 0160: Ribbon feed and ribbon lift (continued) Step Questions/Actions Does the ribbon motor run continuously? Install a new logic board (see Go to step 4. Logic board). Run T&D in automatic mode to verify correct printer operation (see Running the test and diagnostic (T&D) programs).
Page 59 Table 12. MAP 0160: Ribbon feed and ribbon lift (continued) Step Questions/Actions Turn off the printer. Install a new logic board (see Install a new ribbon drive Logic board). motor (see Ribbon drive Disconnect the ribbon motor connector at the logic board. motor).
Page 60 Table 12. MAP 0160: Ribbon feed and ribbon lift (continued) Step Questions/Actions Remove the printhead (see Printhead). Put back the printhead. Install a new printhead (see Printhead). Measure the resistance between the connector pins on the Install a new logic board, see printhead;...
Page 61: Map 0180: Top Cover Interlock
MAP 0180: Top cover interlock Symptom explanation Suspected FRUs/causes 096 NOT READY COVER OPEN Top cover T&D13 TOP COVER INTERLOCK TEST FAILURE Top cover magnet Operator panel Printer logic board Operator panel cable Table 13. MAP 0180: Top cover interlock Step Questions/Actions Inspect the following parts for wear, damage, or binds:...
Page 62: Map 0190: Form Feed Problems
MAP 0190: Form feed problems Symptom explanation Suspected FRUs/causes 002 FORMS JAMMED FRONT TRACTOR Debris or unwanted paper in forms path 020 FORMS JAMMED REAR TRACTOR Tractor assembly 032 FORMS JAMMED TIMEOUT 088 INVALID PAPER SOURCE Mechanical parts 099 FORMS JAMMED Logic board Forms Jam Forms Stick Together...
Page 63 Table 14. MAP 0190: Forms feed problems Step Questions/Actions Forms feed problems can have multiple causes. While Go to step 2. Go to step 15. following this MAP, do not stop your search after resolving the first cause. This is especially true when you are investigating environmental and usage problems.
Page 64 Are the sensors free of chad? Remove the tractor and wipe the upper and lower surfaces of the sensor with antistatic liquid (IBM P/N 2200118). If you judge the amount of chad to be excessive, advise the customer to: v Frequently clean out the chad.
Page 65 Table 14. MAP 0190: Forms feed problems (continued) Step Questions/Actions Look closely at the tractor sensor in dim light. There is a Install a new logic board Remove and re-install the small red LED visible in the sensor surface, over which the tractor assembly, making sure Run T&D in automatic test forms pass.
Page 66 Table 14. MAP 0190: Forms feed problems (continued) Step Questions/Actions Make the following checks: Go to step 8. Repair, as needed. a. Forms input and output stacking follows the Run T&D in automatic mode recommendations in Forms stacking recommendations. to verify correct printer b.
Page 67 Table 14. MAP 0190: Forms feed problems (continued) Step Questions/Actions Make the following checks: Go to step 9. Repair, as needed. v Inspect the condition of the paper bail plastic shield and Run T&D in automatic mode lower plastic shield. Ensure that the shields are firmly to verify correct printer attached.
Page 68 Table 14. MAP 0190: Forms feed problems (continued) Step Questions/Actions Make the following checks of the printhead mask: Go to step 10. Repair, as needed (see Printhead mask). v Locate and remove debris or adhesive from the printhead mask opening. Run T&D in automatic mode v Check the printhead mask for damage or incorrect to verify correct printer...
Page 69 Table 14. MAP 0190: Forms feed problems (continued) Step Questions/Actions Perform the AFTA service check. Replace the upper feed roller Repair, as needed. if worn rollers are suspected. Go to “Main paper drive check and adjustment” on page 166. Run T&D in automatic mode (This procedure is complete.) to verify correct printer Is the service check OK?
Page 70 Wipe the sensor with antistatic Is there chad? liquid (IBM P/N 2200118). If you judge the amount of chad to be excessive, advise the customer to: v Frequently clean out the chad.
Page 71 Table 14. MAP 0190: Forms feed problems (continued) Step Questions/Actions A paper presence sensor failure can cause a or 099 forms Run T&D15, including Go to step 19. jam message to display instead of an 001 End of Forms performing a sensor tune, and message.
Page 72 Table 14. MAP 0190: Forms feed problems (continued) Step Questions/Actions A paper presence sensor failure can cause an 099 forms jam Run T&D15, including Go to step 20. message to display after a Park or Eject operation. performing a sensor tune, and verify correct sensor Did a Park or Eject operation cause the error message? operation.
Page 73: Map 0200: 55 Afta Errors
MAP 0200: 55 AFTA errors Symptom explanation Suspected FRUs/causes 055 MACHINE CHECK Printhead misaligned and loosely fastened AFTA motor defective The AFTA sensor circuit did not detect that needle 5B moved at the correct time during the AFTA routine. The needle either failed to 22-conductor printhead cable damaged or poor connection extend or was not detected when it was pushed back.
Page 74 Table 15. MAP 0200: 55 AFTA errors (continued) Step Questions/Actions Check the printhead cables. Go to step 3. Install new printhead cables and reassemble the printer. a. Remove the printhead (see Printhead). b. Inspect the printhead flat cables for damage. Mount forms, and try loading v Disconnect the 22-conductor printhead cable from the and parking forms several...
Page 75: Map 0210: Intermittent Failures
An online program can be used to find intermittent failures. Ask the operator to run the failing job for you to observe, if possible. Model V03 generates Error Logs and Usage Metrics For information about error logs and usage metrics (see Printing and clearing the error log, and printing the usage metrics).
Page 76 Attachment Ensure that the printer is not operated with loop-back connectors installed. Refer to the signal cable ordering information in the IBM 4247 Model V03: User’s Guide , for attachment cable configurations. Environmental requirements See Environmental requirements.
Page 77: Maps Reference Tables
MAPs reference tables Reference table 1, error messages Table 16. Error messages Message Description Action 001 END OF FORMS Forms do not load when Load/Eject is See MAP 0130: No paper movement. pressed. No forms movement. 001 END OF FORMS Forms are visible between the printhead See MAP 0131: Paper path sensor.
Page 78 Table 16. Error messages (continued) Message Description Action 014 INVALID FORMS SELECT/FORM Printer received a request for forms type Perform one of the following: v Restart job. NAME not supported in current forms v Cancel job. configuration. SELECT NEW DEVICE v Select another source and restart the job.
Page 79 Table 16. Error messages (continued) Message Description Action 028 COMMUNICATIONS CHECK Poll timeout. Printer not polled in 60 Check control unit. seconds. CALL SYSTEM OPERATOR See MAP 0121: Parallel with twinax or coax attachments. (Coax interface only) 031 END OF FORMS TIMEOUT False 001 END OF FORMS condition See MAP 0131: Paper path sensor.
Page 80 Table 16. Error messages (continued) Message Description Action 034 INVALID FORMS SELECT 014 INVALID FORMS SELECT condition Perform one of the following: v Restart job. TIMEOUT/FORMS NAME exceeded 60 seconds. v Cancel job. SELECT NEW DEVICE v Select another source and restart the job.
Page 81 Table 16. Error messages (continued) Message Description Action 053 MACHINE CHECK ERR 3XX The firmware detected a data integrity Turn off and then turn on the printer. If error. message remains, see MAP 0140: Printhead drive. 053 MACHINE CHECK ERR 40X Firmware error detected during initialization Turn off and then turn on the printer.
Page 82 Table 16. Error messages (continued) Message Description Action 069 DATA LOST Data lost. Press Stop to clear the loss. Press Stop, Cancel Print, then Start. PRESS CANCEL PRINT (Twinax interface only) 070 PRINTER BOARD CHANGED Occurs when printer logic board or Verify printer configuration settings and microcode version has been replaced.
Page 83 Table 16. Error messages (continued) Message Description Action 099 FORMS JAMMED Path sensor sensed paper still present 1. Ensure fanfold forms are torn off before after attempted Park or Eject. For fanfold parking the forms. CLEAR JAM THEN PRESS START forms, this message can display if you park 2.
Page 84 Table 16. Error messages (continued) Message Description Action 203 ATTACHMENT CARD FAILURE An error occurred during attachment card 1. Reflash the base code (see flash memory power on initialization. The Appendix C, “Flashing memory”). SEE USER’S GUIDE problem may be from the base code, the 2.
Page 85: Reference Table 2, No Printed Characters
Table 16. Error messages (continued) Message Description Action JUMPER AND KEYS Manufacturing use only. 1. Remove the jumper from the bottom of the operator panel. 2. Install a new operator panel (see Operator panel). 3. Install a new operator panel cable. 4.
Page 86: Reference Table 3, Print Quality Failures
Reference table 3, print quality failures Print quality failures (darkness, location, quality) Action Print density varies, or is too light or too dark. 1. See MAP 0160: Ribbon feed and ribbon lift. 2. See Print quality service checks. Character or line spacing uneven or overprinting. 1.
Page 87: Reference Table 4, Operator Panel And Miscellaneous Problems
Print quality failures (darkness, location, quality) Action Vertical print line misalignment (lines move upward, 1. Install a new upper feed roller. page-to-page). 2. Install a new paper bail assembly. Reference table 4, operator panel and miscellaneous problems Description of Failure Action When Menu is pressed, the operator panel displays RECALL This means the menu is locked.
Page 88: Reference Table 5, Led And Test Page Problems-Lan Attachment Card
See MAP 0160: Ribbon feed and ribbon lift. Fanfold stacking problems. See the IBM 4247 Model V03: User’s Guide . 1. Use Perforation Safety feature (see the IBM 4247 Model V03: Forms damage at perforations of multiple-part forms or heavy User’s Guide ).
Page 89 Symptom Probable cause Action Test page will not print 1. Check that parallel configuration values are at factory defaults. 2. Reseat the LAN card. 3. Press and hold the test button on the LAN card until the network light flashes, then release the test button. 4.
Page 90: Reference Table 5A, Led And Test Page Problems-External Nps
Reference table 5a, LED and test page problems—External NPS Symptom Probable cause Action Power LED is not lighted No power v For NPS 540+ (P/N 30H4054) with no external power supply, see steps 1 on external NPS and 2 of Table 17. v For NPS 540+ (P/N 30H4054) using an external power supply, see Table 17.
Page 91: Reference Table 6, Network Server Problems-Lan Attachment Card
Symptom Probable cause Action Test page prints with Internal errors 1. NVRAM E1 or NVRAM E2: error messages a. Disconnect the power cable at the unit. b. Wait 10 seconds and reconnect. c. If the problem continues, replace the LAN card. 2.
Page 92: Reference Table 6A, Network Server Problems-External Nps
Symptom Probable cause Action Note: The term “ping” means to send a signal in anticipation of a return response. The return response indicates that the printer and the host are communicating. Reference table 6a, network server problems—External NPS Symptom Probable cause Action Select correct token ring speed.
Page 93 Table 18. Voltages (continued) Voltage Range Pin 6 Ground Pin 7 Ground Pin 8 Ground Pin 9 Ground Pin 10 Ground Pin 11 +38 V dc +36.1 / +39.9 V dc Pin 12 +38 V dc +36.1 / +39.9 V dc Pin 13 +38 V dc +36.1 / +39.9 V dc...
Page 94 Table 19. Connectors (continued) Ribbon Lift Connector 26-Pin Connector Pin 4 Pin 26 See Ribbon lift motor wiring for details on the location of the pins on the connector. Chapter 1. Diagnosing problems...
Page 95 Test and diagnostic information—Model V03 ........
Page 96: Chapter 2. Diagnostics
T&D37—Adapter board digital test ........125 T&D38—Adapter board analog test .
Page 97: Test And Diagnostic Information-Model V03
Test and diagnostic information—Model V03 Printing the printer demonstration 1. Power off the printer. 2. Load the printer with at least 22 in. (55.9 cm) of blank, fanfold forms in the same tractor and forms path the customer is using.
Page 98: Printing The Printer Configuration And The Custom Sets
8. Press the Cancel Print key to exit test mode. Firmware Information © Copyright 2002 IBM Corporation Printer Machine Type and Model: 4247-V03 IBM P/N 75P0556: Base Code Version 1.04 Twinax SCS/IPDS Code Version 6.01 Printing the printer configuration and the custom sets It is possible to store up to 8 custom configurations.
Page 99 The Print Error Log has a maximum capacity of 8 Code Description entries. If fewer than 8 Code Descriptions are encountered, the unused entries remain at zero. When a ninth Code Description is encountered, the oldest entry is deleted from the Print Error Log, and the new entry is included in the list. Stated another way, only the 8 most current errors are maintained in the Print Error Log.
Page 100 v At the Clear Error Log display, press the Enter key. v At the YES display, press the Enter key. The message Error Log Cleared displays. v At the Print Usage Metrics display, press the Enter key, and wait for the usage metrics to print. 10.
Page 101: Running The Test And Diagnostic (T&D) Programs
Print Usage Metrics Power-on Hours Power-on Cycles DP Characters 1,541,409 NLQ Characters Number of Barcodes Pages with Graphics or Images Figure 2. Sample of Print Usage Metrics Running the test and diagnostic (T&D) programs The T&D program can be run in two modes: Single Test Mode or Automatic Test Mode. Single Test Mode is used to run individual tests, for example, to perform an adjustment or print a print test.
Page 102 Release the Stop and Test keys. 7. The following message will be displayed..TEST AND DIAGNOSTIC STARTUP..SINGLE YES ... NO If the T&D does not run If the operator panel displays the message: WAITING CODE DOWNLOAD You have accidentally pressed the Start and Cancel keys instead of the Stop and Test keys. 8.
Page 103: T&D Descriptions
f. To end the T&D program, press the Form Feed (END) key. g. The following message will be displayed: ..TEST & DIAGNOSTIC END..h. Power off the printer, and remove the loop-back connector (if installed). i. Single test mode description stops here. 10.
Page 104: T&D01-Microcode Test (Controller And Generator Flash)
5. To skip to the next test, press the Form Feed key to select SKIP. 6. To restart the T&D program from the beginning, press the Start key to select INIT. 7. For error code descriptions and repair action, go to T&D error messages and actions. T&D01—Microcode test (controller and generator flash) Display: Note: the message TEST RUNNING will flash during the test.
Page 105: T&D03-Parallel Attachment Test
Figure 3. Operator Panel Key Press Sequence Note: If a key is not pressed in approximately 10 seconds, an error message will be displayed. If a time out error message occurs, press the Micro key once, then the Line Feed key to repeat T&D02 6.
Page 106: T&D05-Serial Card Attachment Test
Note: The message TEST RUNNING will flash during the test. If an error message is displayed, go to T&D error messages and actions. The test completed successfully if the display advances to the next test number. T&D05—Serial card attachment test Note: If a serial card is not installed, see T&D07—Sensor tune/ribbon feed and lift motors.
Page 107: T&D08-Afta Calibrate Test
2. Press the Line Feed key. 3. The next part of this test is forms path sensor tuning. Important The forms path sensors were tuned. The tuning must be done with all paper removed. If paper is installed, remove the paper and repeat T&D07 4.
Page 108 If the AFTA mechanism is malfunctioning or not repeatable, perform the “Standard AFTA service check and adjustment” on page 152. Display: T&D08 T&D AFTA CALIBRATE TEST YES NO END Calibrate the microcode 1. Place a single sheet of 20 lb (80 g/m²) paper in the rear tractor (see Paper path nomenclature). 2.
Page 109 or - v During T&D08: With the AFTA=0 or the FIXED=1 mode, you begin the AFTA Calibration portion of T&D08, but get the message TD12 FRU 3 [14] PRESS A KEY. To determine if the cause of the 055 AFTA ERROR message is a bad #5B printhead needle, follow these steps: 1.
Page 110: T&D09-First Printing Line Adjustment Test
Verifying AFTA calibration using T&D08: To verify the calibration: 1. Set the operator menu to AFTA=0. 2. Load the paper into the print area. Note the wheel position. 3. Park the paper. 4. Set the operator menu to FIXED=1. 5. Load the paper into the print area. Note the wheel position. 6.
Page 111 3. To adjust the first print-line for the front tractor feed, press the Line Feed key. The test will automatically advance to the front tractor first print-line adjustment after you complete the rear (base) (see Paper path nomenclature). 4. If you want to advance to the front tractor first print-line adjustment, now, press the Start key. The procedure to adjust either front- or rear-tractor first print-line is the same.
Page 112: T&D10-Bidirectional Adjustment Test
14. Press the Line Feed key once to increase the space between the top of the form and the top of the print test, or press the Start key once to decrease the space between the top of the form and the top of the print test.
Page 113: T&D11-Tear-Off Line Adjustment Test
6. The following message will be displayed: T&D10 Bidirectional Adjustment Test STORE YES ... NO 7. If the bidirectional adjustment printout is correct, press the Line Feed key to store the value. 8. If the bidirectional adjustment printout is not correct, press the Start key to view the next display: T&D10 Bidirectional Adjustment Test VERT.
Page 114 The printer displays: T&D11 Tear-Off Line Adjustment Test TEAR REAR ADJ? YES NO 3. To adjust the tear-off line for the rear tractor feed, press the Line Feed key. 4. If the front tractor is installed and you want to advance to its tear-off line adjustment, press the Start key. The procedure to adjust either front or rear tear-off line is the same.
Page 115 Form Perforation Line Tear Edge of Cover Figure 4. Tear-Off Position If the tear-off needs to be adjusted, press the Line Feed key to move the paper up, or press the Start key to move the paper down. The range is -128 to +127. Each unit is approximately 0.2 mm (0.008 in.). When the tear-off is correct, go to the next step.
Page 116: T&D12-Fanfold Form Printout Test
11. Press the Form Feed key to feed the paper back into the printer. The following message will display: T&D11 Tear-Off Line Adjustment Test STORE YES ... NO 12. If the tear-off adjustment is correct, press the Line Feed key to store the tear-off position. If the tear-off adjustment is not correct, press the Start key, and return to step 10 on page 114.
Page 117: T&D13-Top Cover Interlock Test
6. Tear off the printout, and press any key. 7. For printout analysis, see Print quality service checks. 8. If an error message is displayed, go to T&D error messages and actions. 9. The test completed successfully if the display advances to the next test number. T&D13—Top cover interlock test If the top cover is open when this test starts, the following messages will alternately display: T&D13 Top Cover Interlock Test COVER IS OPEN...
Page 118 Important This setting should be changed only if instructed by Plant Engineering. The following message will display: T&D14 NLQ Printhead Mode Test RUN TEST? NLQ 18 WIRE YES END NO Display: T&D14 NLQ Printhead Mode Test NLQ 18 WIRE YES NO 1.
Page 119: T&D15-Paper Path Sensor Test
T&D15—Paper path sensor test T&D15 provides information on the operation of the front fanfold presence sensor and rear fanfold presence sensor. Use the test to verify correct sensor operation. Verify sensor operation by inserting and removing a form from a forms path, and checking for correct changes in the display status given in step 5.
Page 120 If the front tractor is not installed, the current path status displays: T&D15 Sensor Test Front: x PRESS A KEY where: v Front: is status of the rear (base) fanfold sensor v x will be B or F to indicate PATH BLOCKED or PATH FREE The display is continuously updated to indicate sensor status changes.
Page 121 If the front tractor is not installed, threshold values written in NVRAM display: T&D15 Sensor Test Rear: x1 PRESS A KEY where: v x1 is the threshold for the rear tractor v x1 is a numbers in hexadecimal format, which correspond to the measured voltages, resolution of 20 mV. Press any key to go to step 8.
Page 122: T&D30-Adapter Board Link Test
If the front tractor is not installed, the current sensor measurements display: T&D15 Sensor Test Front: x1 PRESS A KEY where: v x1 is rear tractor path measurement rear tractor. v x1 is a number in hexadecimal format, which correspond to the measured voltages, resolution of 20 mV. The display continuously updates to track sensor output changes.
Page 123: T&D31-Adapter Board Cpu Test
2. If an error message is displayed, go to T&D error messages and actions. 3. The test completed successfully if the display advances to the next test number. T&D31—Adapter board CPU test This test checks the attachment card CPU. Display: T&D31 Adapter Board CPU Test RUN TEST ? YES END NO Note: The message TEST RUNNING will display during the test.
Page 124: T&D34-Adapter Board Static Ram Test
Note: The message TEST RUNNING will display during the test. If an error message is displayed, go to T&D error messages and actions. The test completed successfully if the display advances to the next test number. T&D34—Adapter board static RAM test This test checks the attachment card SRAM.
Page 125 Display: T&D36 Adapter Board BCP Test RUN TEST ? YES END NO Note: The message TEST RUNNING will display during the test. If an error message is displayed, go to T&D error messages and actions. The test completed successfully if the display advances to the next test number.
Page 126 2. If an error message is displayed, go to T&D error messages and actions. The test completed successfully if the display advances to the end of diagnostics message. The test then loops back to T&D01. Pressing End displays the following message: ..TEST &...
Page 127 T&D error messages and actions Table 20. T&D error messages and actions Error Message Description Action ERROR RAM RAM error Replace the logic board (see Logic board). TEST ATTACHMENT Coax card error Verify that the coax card is installed with the coax base CARD IS NOT code.
Page 128 Table 20. T&D error messages and actions (continued) Error Message Description Action TD 12 FRU 0 18 Thermal sense 1. Replace the printhead (see Printhead). failure 2. Replace the logic board (see Logic board). 3. Install new printhead cables. TD 13 FRU 1 X Operator panel 1.
Page 129 Table 20. T&D error messages and actions (continued) Error Message Description Action TD (**) FRU 2 15 AFTA failure 1. See Standard AFTA service check and adjustment. 2. Replace the logic board (see Logic board). 3. Replace the AFTA motor assembly (see Automatic forms thickness adjust (AFTA) assembly).
Page 130 Table 20. T&D error messages and actions (continued) Error Message Description Action TD 30 FRU 7 30 Attachment 1. Verify that the card or cable is securely plugged. card-to-logic board 2. Replace the attachment card (see Attachment TD (***) FRU 7 30 communication cards: serial, twinax, LAN, coax).
Page 131 Table 20. T&D error messages and actions (continued) Error Message Description Action TD 38 FRU 7 38 (*) The twinax interface must have the self-terminating cable (PN 38F8254) connected. Notes: Can be any number. This error message will display if a loop-back connector is not installed. Press the Form Feed key to bypass this test.
Page 133: Chapter 3. Wiring Diagrams
The A side is raised and lowered (by an electromagnet), to increase print quality. Needle 5B is used for AFTA paper thickness measurements. The printhead is connected to the logic board by a 22-pin cable, a 26-pin cable, and a 12-pin cable. (The 4247 Model V03 does not use the 12-pin cable.) Resistance measurements...
Page 134 Attention: Allow the printhead to cool before taking resistance measurements. To measure the resistance of the coil for print wire 1A, measure between pins 1 and 2 of the 22-pin cable connector. 18-Wire printhead resistance checks 22-Pin printhead connector 26-Pin printhead connector Name Name Name...
Page 135: Printhead Cable Wiring
Pin1 Ribbon Lift Connector 22 Pin 26 Pin Pin 1 Connector Connector Pin 1 Pin 1 22 PIN CABLE 26 PIN CABLE 12-Pin connector and cable: The 4247 Model V03 does not use the 12-pin cable. Chapter 3. Wiring diagrams...
Page 136: Afta Motor Wiring
AFTA motor wiring The AFTA motor is a stepper motor with a 3.6° step angle. The motor connects directly to the logic board. Resistance measurements Attention: Allow the paper feed motor to cool before taking resistance measurements. Pins Resistance Temperature 1 (red) to 19 Ohms ±10% 25°C (77°F)
Page 137: Carriage Motor Wiring
Carriage motor wiring The carriage motor is a brushless, triphase, 2 poles pair motor. The motor connects directly to the logic board. Resistance measurements Attention: Allow the carriage motor to cool before taking resistance measurements. Phase Resistance Temperature P-01 1 (black) to 0.54 Ohms ±10% 25°C (77°F) 2 (red)
Page 138: Operator Panel Cable Wiring
Operator panel cable wiring Chapter 3. Wiring diagrams...
Page 139: Paper Feed Motor Wiring
Paper feed motor wiring The paper feed motor is a stepper motor with a 1.8° step angle. The motor connects directly to the logic board. Resistance measurements Attention: Allow the paper feed motor to cool before taking resistance measurements. Pins Resistance Temperature 1 (yellow) to...
Page 140: Parallel Connector
Parallel connector Signal name Description ‘-strobe’ Strobe ‘data’ Eight data lines ‘-acknlg’ Acknowledge ‘busy’ Busy ‘pe’ Out of paper ‘slct’ Printer selected ‘-auto feed xt’ Automatic line feed on EOL unused ‘logic ground’ Logic ground ‘chassis ground’ Chassis ground +5 V dc NPS 540+ (P/N 30H4052) power 19-30 ‘ground’...
Page 141: Ribbon Feed Motor Wiring
Ribbon feed motor wiring The ribbon feed motor is a stepper motor with a 7.5° step angle. The motor leads go through the print head cables to the logic board. Resistance measurements Attention: Allow the paper feed motor to cool before taking resistance measurements.
Page 142: Ribbon Lift Motor Wiring
Ribbon lift motor wiring The ribbon lift motor is a linear actuator stepper motor with travel of 18 mm (0.71 inch). The motor connects to the printhead, and the printhead cable connects to the logic board. Resistance measurements Attention: Allow the paper feed motor to cool before taking resistance measurements.
Page 143: Sensor Cable Assembly Wiring
Sensor cable assembly wiring The sensor cable assembly has three optical sensors. The ribbon motion sensor is an interrupter sensor. The two paper-presence sensors are reflective type sensors. VIEW FROM WIRING SIDE VIEW FROM PIN SIDE RIBBON MOTION VIEW FROM LOGIC WIRING SIDE BOARD...
Page 144: Tractor Assembly Cable Wiring
Tractor assembly cable wiring Chapter 3. Wiring diagrams...
Page 145 Operator Panel AFTA Motor Attachment F1 (not a FRU) Connector Ribbon Drive Motor Printhead Printhead 22 Pin 26 Pin Carriage Drive Motor Connector Printhead Connector 12 Pin Paper Feed Motor Connector Sensors Logic Board Power Supply © Copyright IBM Corp. 2002...
Page 147 Ribbon feed and ribbon lift service check ........179 Sensor service checks .
Page 148 Encoder board ..........218 Logic board .
Page 149: Service Position
Service position Paper path nomenclature Base tractor ( rear tractor when a second tractor is installed) This tractor is installed at the factory on all machines. In a single tractor machine the base tractor is called the front tractor. The base tractor becomes the ( rear tractor when a second (optional) tractor is installed. Second tractor (optional, becomes front tractor ) This tractor can be installed in front of the base tractor as an option.
Page 150: Quick Afta Service Check And Adjustment
Quick AFTA service check and adjustment This “quick” AFTA service check can be used to verify the correct print gap on new printers and mechanisms NOT yet disassembled. If a printer has been disassembled, the Power Off Check, should be used first to verify that all the hardware is mounted and working correctly.
Page 151 b. Test: Slide a sheet of 1-part paper up past the carriage. Using the AFTA wheel, close to a very small gap. The paper should be pinched by the carriage; it will NOT slide when pulled backwards. As you continue to pull on the paper, begin to rotate the AFTA wheel in small increments to open the gap.
Page 152: Standard Afta Service Check And Adjustment
Table 21. (continued) Character print quality and result Menu setting Wheel position # Example 1 Example 2 Example 3 Fixed 4 LIGHT Fixed 5 Very light Result Use wheel A Use wheel C Make T&D08 = — 4 6. Finally, choose the estimate to use and Set the correct Print Gap: a.
Page 153 T&D12—Fanfold form printout test v Print quality service checks You can locate print test information in the IBM 4247 Model V03: User’s Guide . Power Off Check: Perform this check if the AFTA indicator wheel (wheel), AFTA motor, gears, carriage shaft, or platen have been removed at any time for service.
Page 154 2. Verify the smooth rotation of the wheel. Hand cycle the wheel clockwise (as viewed from that end of the printer) to a higher value, until the mechanical stop is against the frame. This is the full-open gap position. v The travel of this rotation should equal about 10 to 11 numbers on the wheel. v The travel through the entire range must be smooth and free of any binding as you rotate the wheel to full-open, then to the full-close position.
Page 155 b. With the mechanical stop at the left end of the carriage shaft resting against the frame, the pointer of the wheel should be in the range of 3 to 4 numbers higher than 6 (at about 9 or 10). This approximate setting will vary from printer to printer.
Page 156 4. Verify that under AFTA motor control, the wheel turns clockwise to the full-open position (near the 9 to 10 mark) and counterclockwise to the full-close position (near the 0 to 2 mark). 5. Park and reload the forms a few times to verify that the wheel position is repeatable. v If the wheel does not rotate, turn off the printer and check the AFTA motor connections, the AFTA motor, and the logic board.
Page 157 Verify AFTA calibration, using single-part forms 1. Set the operator panel menu item FIXED=1. 2. Load single-part, 20 lb (80 g/m ) forms into the printer, using the Load key. Note the wheel position. 3. If the wheel position for FIXED=1 is different than the number you noted at “A” during the procedure entitled Verify AFTA operation, using single-part forms, run T&D08 Set the adjustment value to 0, and STORE.
Page 158 1. Press the Test key. Scroll to Printer Adjustments and press Enter on Front AFTA. 2. Change to FIXED=1; press Enter, then Start. The pattern will print and stop. 3. Change to FIXED=2; press Enter, then Start. The pattern will print and stop. 4.
Page 159 After the print quality samples indicate that the printer now has achieved the proper darkness change, you must verify a correct gap between the: v Printhead and the platen v Carriage and the platen To verify the correct gaps, follow these steps. 1.
Page 160: Bidirectional Printing
Note: Now that this adjustment has been made, consider marking the gap full-open position for future reference or if the wheel needs to be removed again. - or - If the gap is not acceptable, the needles are worn. Replace the printhead, and return to Power On Check. Bidirectional Printing This procedure uses T&D10 and T&D12 to perform bidirectional adjustment from the operator panel.
Page 161: Carriage Drive Belt
3. Move the printhead to the right side stop. 4. Using a push-pull scale (such as IBM P/N 460870) to check the belt tension, apply pressure to the upper half of the belt (at a point midway between the printhead and the left side frame) until it begins to touch the bottom half of the belt.
Page 162: Adjustment
Adjustment 1. Place the printer in the service position. v Remove the Rear cover. v Remove the Top cover asm.. 2. Loosen the lock nut and adjust the screw until a force of 1.05 to 1.15 kg (2.28 - 2.56 lb) is required to push the upper half of the belt (center between the printhead and the left side frame) to touch the bottom half of the belt.
Page 163: Carriage Support Shaft
Carriage support shaft Service check and adjustment 1. Remove all paper, the ribbon cartridge, and the paper bail assembly. 2. Loosen the right side support shaft screw. 3. Measure the gap between the printhead and the platen at both ends of the platen, right and left. The correct gap is 0.25 to 0.30 mm (0.010 to 0.012 in.) when the AFTA indicator is pointed to the middle of sector 1.
Page 164 Chapter 5. Removals, service checks and adjustments...
Page 165: First Line Printing
2. Remove the printer covers (see Service position). 3. Remove the rear tractor assembly. 4. Use a push-pull scale (IBM P/N 460870, or equivalent) to push on the lever to verify that the tension on the belt is between 0.55 and 0.75 kg (1.2 - 1.6 lb).
Page 166: Adjustment
Front Screw Apply Force Here Rear Screw Figure 8. Paper feed belt tension lever. (Viewed from right side) Adjustment 1. Loosen the 2 screws that mount the tension lever. 2. Use the push-pull scale to push on the lever to tension the belt to 0.55 to 0.75 kg (1.2 - 1.6 lb). 3.
Page 167 v Drive belt v Pulleys v Gears Front Drive Gear Front Tractor Roller Pulley Belt Tension Lever Platen Outside Pulley Rear Tractor Drive Gear Paper Feed Motor Pulley Figure 9. Paper feed main drive. (Viewed from right side) arrows show forward (up) paper feed. 4.
Page 168 v Upper feed roller pulley v Upper feed roller drive belt v Platen v Platen inside pulley v Lower plastic shield v Bearings or bushings f. Reinstall any parts that were removed or not replaced in this procedure. Upper Paper Plastic Bail Shield...
Page 169: Forms Paths Checks
CAUTION: Isopropyl Alcohol is flammable. Avoid sparks and open flame. v Upper feed rollers v Platen v Lower plastic shield v Paper bail rollers v Upper plastic shield 7. Use a lint-free cloth to clean the tractor assembly jam sensor. 8.
Page 170: Print Quality Service Checks
Figure 11. Front Push Path. (Viewed From Left Side) 5. Return to the step that sent you here. Print quality service checks Fanfold forms printout 1. Print the T&D12 fanfold print test on 14 x 11 in. white, fanfold forms, and using a new ribbon (see Running the test and diagnostic (T&D) programs).
Page 171 Table 23. Print quality tests and actions (fanfold) (continued) Line Description Action, if failure Logic and microcode data. Print the T&D14 fanfold print test after Printhead wire test. completing each of the following steps: The 18-wire printhead print wires are 1.
Page 172 Table 23. Print quality tests and actions (fanfold) (continued) Line Description Action, if failure Printhead wire shifter test. Prints two lines. 1. Install a new printhead. See Printhead. To print in NLQ mode, one set of nine 2. Install a new logic board (see Logic wires (1B to 9B) is shifted up, by a board).
Page 173 Table 24. Print quality sample Chapter 5. Removals, service checks and adjustments...
Page 174: Printhead Drive Service Check
Printhead drive service check Note: In any steps in this procedure, replace any parts you find to be broken or irreparably loose. 1. Turn off the printer. 2. Locate and remove from the forms paths torn pieces of paper or other foreign material that can cause forms jams.
Page 175 To replace screws and grommets, see Assembly 11: Mechanical assembly III. Carriage Motor Pulley Figure 13. Carriage motor. (Viewed from right side) 6. Inspect the following parts associated with the carriage drive belt for wear, damage, binds, and correct adjustment and installation. v Carriage drive belt idler pulley must be free-turning.
Page 176 Screw Carriage Drive Belt Print Head Mask Clamp Idler Pulley Figure 14. Carriage drive belt. (Viewed from top) 7. Inspect the carriage shafts and the attached hardware. Look for damage, binds, or incorrect installation. Note: Do not lubricate the shafts. You should find the carriage shafts to be clean.
Page 177 Retainer Carriage Shaft Retainer Support Shaft Figure 15. Carriage shaft components. Viewed from top 9. Inspect the printhead mask for wear, damage, and correct installation. Ensure the corners of the forms are not jamming in the diamond-shaped hole. To inspect both sides of the mask, remove it from the carriage by unscrewing the 2 screws holding the mask on to the carriage.
Page 178 Paper Bail Upper Plastic Shield Lower Plastic Shield Figure 16. Plastic shields. (Viewed from top) 11. Return to the step that sent you here. Chapter 5. Removals, service checks and adjustments...
Page 179: Ribbon Feed And Ribbon Lift Service Check
Ribbon feed and ribbon lift service check You are here because of an 089 RIBBON JAM message. 1. Open the top cover and remove the ribbon. 2. Advance the ribbon by turning the knob in the direction of the arrow. The ribbon should freely advance without the ribbon folding over.
Page 180 Ribbon Feed Spool Tabs Ribbon Motion Sensor Ribbon Feed Motor Figure 18. Ribbon Spool Tabs/Sensor 4. Use a lint-free cloth to clean the ribbon motion sensor. 5. Inspect the following parts for wear, damage, or binds. Repair as needed. v Printhead carriage v Printhead mask (mounted on carriage between ribbon and platen) v Ribbon mounting brackets 6.
Page 181 Ribbon Lift Printhead Motor Screws Printhead Cable Ribbon Lift Motor Connector Figure 19. Ribbon lift motor. (Viewed from top) 9. Ensure that the printhead cables are connected at both ends correctly. 10. Install the ribbon cartridge. 11. Perform T&D07 Verify that the ribbon is driven up and down by the ribbon lift motor, and pulled to the left by the ribbon feed motor.
Page 182: Sensor Service Checks
Sensor service checks You are here because the printer displayed a 002/020/099 FORMS JAM message, or an unrecoverable 001 END OF FORMS message. Note: If the printer displays a 001 END OF FORMS message after you load forms, proceed to Paper presence sensor check.
Page 183 If the printer displayed a 099 FORMS JAM message while an operator was performing a Park operation, advise the operator that the forms perforation must be torn off at the tear bar before confirming the Park operation. The error occurs when the printer backs up the forms, but does not detect that the paper is back on the tractor.
Page 184: Tractor Sensor Check And Adjustment
1. Look for paper chad inside the tractor sensor. If you find chad: a. Use a lint-free cloth to wipe the sensor. As a preventative measure, apply anti-static liquid (IBM P/N 2200118) to the sensor, using a lint-free cloth. Consider occasional treatment, if problem recurs.
Page 185: Tear-Off Line
b. While holding the paper in place, advance the forms by hand cycling the upper feed roller. c. Ensure the sensor is positioned so the LED light passes through the tractor holes. d. If adjustment is indicated, loosen and retighten the sensor. e.
Page 186: Tractor Asm. Service Checks
Tractor asm. service checks Paper path nomenclature Base tractor (rear tractor when a second tractor is installed): This tractor is installed at the factory on all machines. In a single tractor machine the base tractor is called the front tractor. The base tractor becomes the ( rear tractor when a second (optional) tractor is installed.
Page 187: Front Tractor Service Check
Front tractor service check 1. Turn off (O) the printer and remove forms from the tractor. 2. Front tractor service check (if present): a. Inspect and clean the front tractor pin feed belts and pins. 3. Rotate the front tractor forward as shown at left and inspect the following: a.
Page 188 Tractor drive gear in the drive position (engaged) 4. Observe the position of the tractor drive gear. v In the engaged position, the tractor drive gear drives the pin feed belts. v In the idle position, the tractor drive gear does not drive the pin feed belts.
Page 189 Tractor drive gear in the idle position (not engaged) 7. Turn on the printer. The drive gear should move left (idle position). 8. Select the front tractor path at the operator panel if READY Front is not displayed by pressing the Stop and the Park/Path keys.
Page 190: Rear Tractor Service Check
Rear tractor service check Tractor drive gear in the drive position (engaged) 1. Turn off the printer. 2. Perform the Front tractor service check. 3. Remove the front tractor asm. 4. Inspect and clean the rear tractor pin feed belts and pins. 5.
Page 191 Tractor drive gear in the idle position (not engaged) 12. Install both tractors. 13. Turn on the printer. 14. Select the front tractor path at the operator panel if READY Front is not displayed by pressing the Stop and the Park/Path keys.
Page 192: Removals
Removals Overview Installation procedure assumption Assume that the installation procedure for a FRU is the reverse of the removal procedure. Any differences will be described under “Installation notes” for that FRU. Paper path nomenclature Base tractor (rear tractor when a second tractor is installed): This tractor is installed at the factory on all machines.
Page 193 DANGER <1-14> Switch off printer power and unplug the printer power cord before connecting or disconnecting a communication port, a teleport, or other attachment connector. 1. Turn off the printer and disconnect the power cord from the rear of the printer. 2.
Page 194 Top cover asm.: Perform the following procedure first: Remove the Rear cover. Then: 1. Remove 3 screws from each side. 2. From inside and under the top, press inward on the 2 tabs on the operator panel bracket and remove it from the support. Chapter 5.
Page 195 3. Disconnect the attention light connector and the display panel connector. 4. Remove the attention light wires from under the clamps. Chapter 5. Removals, service checks and adjustments...
Page 196 5. Attention: Ensure that the attention light wire is routed up through the operator panel hole and out of the top cover (tape it to the outside of the top cover). 6. Standing in front of the printer, grasp 1 side-cover hand-hold and spread the top cover, pulling it up and over the edge of the base.
Page 197: Left Or Right Side Cover
Left or right side cover Perform the following procedures first: 1. Remove the Rear cover. 2. Remove the Top cover asm.. Then: 1. Remove the retaining clip from the front cover friction shaft, and then remove the shaft from the guide. 2.
Page 198: Logic Board And Power Supply Metal Protector
Logic board and power supply metal protector Perform the following procedures first: 1. Remove the Rear cover. Then: 1. Remove the 2 screws in the horizontal plate. 2. Remove 1 screw from the vertical plate. 3. Remove both plates. Chapter 5. Removals, service checks and adjustments...
Page 199: Top Access Cover
Top access cover 1. Lift the top cover 2. Remove the 2 self-locking nuts. 3. Remove the 2 spring-tensioning nuts. 4. Remove the 8 cup-spring washers. 5. Using care not to lose the 2 brass washers, push the 2 bolts out and remove the top cover Installation notes: 1.
Page 200: Paper Conveyor
Paper conveyor 1. Open the top cover. 2. Remove the paper bail (see Paper bail assembly). 3. Loosen the 4 screws and remove the paper conveyor. Chapter 5. Removals, service checks and adjustments...
Page 201: Attachment Cards: Serial, Twinax, Lan, Coax
Attachment cards: serial, twinax, LAN, coax DANGER <1-13> Do not connect or disconnect a communication port, a teleport, or any other connector during an electrical storm. DANGER <1-14> Switch off printer power and unplug the printer power cord before connecting or disconnecting a communication port, a teleport, or other attachment connector.
Page 202 1. Turn off the printer and unplug the power cord from the printer. 2. Disconnect the host cable from the attachment card. 3. Loosen the two thumbscrews holding the attachment card in place. 4. Holding the thumbscrews with both hands (or the handle if this is a LAN card), gently pull the attachment card from the port.
Page 203: Ipds And Scs Feature Identification
IPDS and SCS feature identification The 4247 Model V03 can be connected to a host by using one of the following attachment features: v Twinax SCS v Twinax IPDS v Coax SCS v Coax IPDS DANGER <1-13> Do not connect or disconnect a communication port, a teleport, or any other connector during an electrical storm.
Page 204 Proper operation of the feature requires the attachment card to be Coax Twinax IPDS IPDS replaced with an identical card (SCS or IPDS). Module Module 1. Turn off the printer and unplug the power cord from the printer. 2. Remove the attachment card. See Attachment cards: serial, twinax, LAN, coax.
Page 205: Serial Card Jumper Locations
Serial card jumper locations The 4247 Model V03 can also connect to a host using the serial attachment feature. Shown here is the location of the jumpers that are mounted on to the serial card. These must be in the correct location for the Jumper Installed proper operation of the serial interface.
Page 206: Attachment Card Guide Assembly With The Interposer Connector
Attachment card guide assembly with the interposer connector DANGER <1-13> Do not connect or disconnect a communication port, a teleport, or any other connector during an electrical storm. DANGER <1-14> Switch off printer power and unplug the printer power cord before connecting or disconnecting a communication port, a teleport, or other attachment connector.
Page 207 Perform the following procedures first: 1. Remove the Rear cover. Attachment card 2. Remove the Attachment cards: serial, twinax, LAN, coax. Guide Assembly Interposer Connector Then: 1. Remove 3 screws holding the attachment card guide asm. to the printer base and support posts. 2.
Page 208: Attention Light
Attention light 1. Open the front cover. 2. From inside and under the top, the 2 tabs in the indicated direction and remove the light. Chapter 5. Removals, service checks and adjustments...
Page 209: Automatic Forms Thickness Adjust (Afta) Assembly
Automatic forms thickness adjust (AFTA) assembly Perform the following procedures first: 1. Record the AFTA indicator setting. 1. Remove the Rear cover. 2. Disconnect the AFTA motor connector from the logic board. 2. remove the Top cover asm.. Remove the cable from the cable retainers located in the rear part of the mechanical asm.
Page 210 5. Remove the 2 AFTA indicator mounting screws and remove the indicator. AFTA Indicator Screws 6. Remove the retaining clip and the intermediate gear. C-Clip Intermediate Gear 7. Remove the screw and the carriage shaft gear. Carriage Shaft Gear Screw Installation notes 1.
Page 211: Carriage Asm
Carriage asm. Perform the following procedures first: Sheetmetal Wear Surface 1. Remove the Rear cover. Rubber Ring 2. Remove the Top cover asm.. (Discard if present) 3. Remove the Printhead. Carriage Belt Clamp Screw 4. Remove the Automatic forms thickness adjust (AFTA) assembly.
Page 212 Installation notes 1. Ensure the sheetmetal wear surfaces (if present) are seated correctly on the side frame. 2. Ensure the end of the carriage shaft with the screw hole is on Screw C the left side. Screw D 3. Install the felt wipers after you place the carriage and black plastic holders on the shaft.
Page 213: Carriage Drive Belt
Carriage drive belt Perform the following procedures first: Print Head Screws 1. Remove the Rear cover. 2. Remove the Top cover asm.. Then: 1. Open the top cover and remove the ribbon. Ribbon Lift 2. Move the printhead to the center of the printer. Connector 3.
Page 214: Carriage Drive Motor Assembly And Fan
Carriage drive motor assembly and fan CAUTION: <2-25> High temperature; switch off the printer and allow at least 20 minutes for parts in this area to cool before handling. Perform the following procedures first: F2 (not a FRU) 1. Remove the Rear cover. Power Switch 2.
Page 215 4. Loosen the 2 screws that hold the fan mount and remove the fan mount. The rubber suspensions holding the fan can easily be removed. 5. Remove the 3 screws holding the carriage drive motor rear bracket. Chapter 5. Removals, service checks and adjustments...
Page 216 6. Remove the cable tie and move the cable for access to the 4 screws that hold the front of the motor and remove the motor. Installation notes 1. Perform the following: a. Carriage drive belt b. Bidirectional Printing Chapter 5. Removals, service checks and adjustments...
Page 217: Carriage Support Shaft
Carriage support shaft Perform the following procedures first: Screw 1. Remove the Rear cover. 2. Remove the Top cover asm.. Then: 1. Mark the position of the eccentric adjustment bushing for Carriage Support Shaft Bushing reference during installation. Eccentric Bushing 2.
Page 218: Encoder Board
Encoder board Attention: This is an ESD sensitive area. See Electrostatic discharge (ESD) procedures before working with parts that are sensitive to ESD. Perform the following procedures first: 1. Remove the Rear cover. 2. Remove the Top cover asm.. 3. Remove the Printhead. Do not remove the printhead cables yet.
Page 219 4. Remove the 2 stand-offs from the encoder board. Installation notes: 1. Manually set the AGA wheel in sector 3 and insert the encoder strip into the encoder sensor slot. 2. Ensure that the encoder strip is centered within the encoder sensor the entire length of carriage travel.
Page 220: Logic Board
Logic board DANGER <1-13> Do not connect or disconnect a communication port, a teleport, or any other connector during an electrical storm. DANGER <1-14> Switch off printer power and unplug the printer power cord before connecting or disconnecting a communication port, a teleport, or other attachment connector. Attention: This is an ESD sensitive area.
Page 221 F2 (not a FRU) Power Switch Power Supply Connector (not a FRU) Board Fan Carriage Fan Tractors Operator Panel AFTA Motor Attachment F1 (not a FRU) Connector Ribbon Drive Motor Printhead Printhead 22 Pin 26 Pin Carriage Drive Motor Connector Printhead Connector 12 Pin...
Page 222 (T&D) programs). Ensure that T&D08, T&D09, T&D10, and T&D11 are adjusted, if indicated. 3. Use the printer configuration printout to verify configuration settings (see IBM 4247 Model V03: User’s Guide ). Chapter 5. Removals, service checks and adjustments...
Page 223: Lower Plastic Shield And Support Assembly
Lower plastic shield and support assembly Perform the following procedure first: Remove the Rear cover. Shield Then: 1. Open the top cover and remove the ribbon. 2. Remove the screw on each end of the plastic shield assembly. 3. Move the plastic shield assembly up to disengage it, then move it to the left through the side of the printer cabinet.
Page 224: Operator Panel
Operator panel 1. Open the front cover. 2. From inside and under the top, press inward on the 2 tabs on the operator panel bracket and remove it from the support. 3. Disconnect the attention light connector and the display panel connector.
Page 225: Paper Bail Assembly
Paper bail assembly 1. Turn off the printer and unplug the power cord from the printer. 2. Open the top cover and remove the ribbon. 3. Move the printhead to the far right. 4. Note the position of the paper bail asm. Mylar 5.
Page 226: Paper Feed Motor
Paper feed motor CAUTION: <2-25> High temperature; switch off the printer and allow at least 20 minutes for parts in this area to cool before handling. Perform the following procedures first: 1. Remove the Rear cover. 2. Remove the Top cover asm.. 3.
Page 227: Paper Feed Motor Drive Belt
Paper feed motor drive belt Perform the following procedures first: 1. Remove the Rear cover. 2. Remove the Top cover asm.. Front Tractor 1. Remove the nut from the front tractor connector housing. Connector Housing 2. Remove the stop screw from the front tractor connector Nut and Screw housing.
Page 228: Platen Assembly
Platen assembly Perform the following procedures first: 1. Remove all covers. See Covers. Screws Then: 1. Open the top cover and remove the ribbon. 2. Remove the upper feed roller assembly (see Upper feed roller Belt shaft assembly). 3. Set the AFTA indicator on its highest setting to move the printhead away from the platen.
Page 229 Installation notes 1. Ensure the upper feed roller shaft drive belt is installed on the feed roller shaft. 2. Reinstall the bearing retainer; position it in a way that eliminates any radial looseness of the bearing. Screw A To do this, push the retainer toward the front bottom corner of Screw B the printer while you tighten the screws.
Page 230: Power Supply
Power supply Perform the following procedures first: Green Yellow Wire Main Power 1. Remove the Rear cover. Switch Support 2. Remove the Top cover asm.. 3. Remove the ″logic board and power supply metal protector.″ Logic Board Connector Power Then: Connector, 1.
Page 231: Printer Mechanical Assembly
Printer mechanical assembly Perform the following procedures first: Stacker Operator Tractors Sensors Panel 1. Remove the Rear cover. 2. Remove the Top cover asm.. Paper Feed Motor 3. Remove the Front (optional, second) tractor. Ribbon 4. Remove the Rear (base) tractor. Motor 5.
Page 232: Printhead
Printhead CAUTION: <2-25> High temperature; switch off the printer and allow at least 20 minutes for parts in this area to cool before handling. Chapter 5. Removals, service checks and adjustments...
Page 233 1. Turn off the printer and disconnect the power cord from the Ribbon Lift Printhead rear of the printer. Motor Screws 2. Open the top cover and remove the ribbon. 3. Move the printhead to the center of the printer. 4.
Page 234: Printhead Mask
Printhead mask Perform the following procedure first: Remove the Printhead, but don’t disconnect any printhead cables. Then: 1. Unscrew the 2 screws holding the mask to the carriage asm. and remove the mask. Chapter 5. Removals, service checks and adjustments...
Page 235: Ribbon Drive Motor
Ribbon drive motor CAUTION: <2-25> High temperature; switch off the printer and allow at least 20 minutes for parts in this area to cool before handling. Chapter 5. Removals, service checks and adjustments...
Page 236 Perform the following procedures first: 1. Remove the Rear cover. 2. Remove the Top cover asm.. Then: 1. Open the top cover and remove the ribbon. 2. Disconnect the ribbon motor cable connector from the logic board. Note the location of the connector and the cable path to aid installation.
Page 237: Ribbon Lift Motor
Ribbon lift motor CAUTION: <2-25> High temperature; switch off the printer and allow at least 20 minutes for parts in this area to cool before handling. 1. Turn off the printer and disconnect the power cord from the Ribbon Lift Printhead rear of the printer.
Page 238: Upper Feed Roller Shaft Assembly
Upper feed roller shaft assembly Perform the following procedures first: 1. Remove the Rear cover. 2. Remove the Top cover asm.. Then: 1. Remove the paper bail assembly (see Paper bail assembly). 2. Remove the retaining clip from the left side of the feed roller shaft.
Page 239 Attention: In the next step, use care not to damage the gears. 5. Pivot the right end of the feed roller shaft assembly to the rear for removal. To remove the upper feed roller drive belt, remove the platen assembly in the next procedure. Installation notes 1.
Page 240: Sensor Cable Assembly
Sensor cable assembly Perform the following procedures first: 1. Remove the Rear cover. 2. Remove the Top cover asm.. Then: 1. Remove the ribbon drive motor and left ribbon cartridge support (see “Ribbon drive motor” on page 235). 2. Remove the upper feed roller assembly (see Upper feed roller shaft assembly).
Page 241: Tractor Asms
Tractor asms. Front (optional, second) tractor Second tractor (optional, becomes front tractor): This tractor can be installed in front of the base tractor as an option. In a two tractor machine the second (optional) tractor is the front tractor and the base tractor becomes the rear tractor .
Page 242: Rear (Base) Tractor
Rear (base) tractor Base tractor (rear tractor when a second tractor is installed): This tractor is installed at the factory on all machines. In a single tractor machine the base tractor is the front tractor. The base tractor becomes the ( rear tractor when a second (optional) tractor is installed.
Page 244: How To Use This Parts Catalog
How to use this parts catalog v SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.
Page 245: Chapter 6. Parts Catalog
Indenture Relationship of parts Subassembly v v Subassembly of a one-dot (Two dot) Subassembly v v v Detail part of a two-dot (Three dot) Subassembly Table 25. Example assembly Part Units Description —index number 1– 5373637 Cover assembly rear-red – 5356589 Cover assembly rear-white For next higher assembly, see 1-2.
Page 246 Assemblies Chapter 6. Parts catalog...
Page 247: Cover Assembly, Front
Assembly 1: Cover assembly, front Asm– Part Index Number Units Description 1– Front cover assembly –353 75P0529 1 Cover assembly, front Chapter 6. Parts catalog...
Page 248 Assembly 1: (continued) Asm– Part Index Number Units Description 4 v Screw, M3x6 (PP 75P0516) –303 1 v Washer, flat, D4.3 (PP 75P0516) –304 1 v Screw, M4x6 (PP 75P0516) –320 1 v Screw, M3x4 (PP 75P0516) –342 1 v Foam, sound, front –354 1 v Handle, chrome –356...
Page 249: Cover Assembly, Left- And Right- Side
Assembly 2: Cover assembly, left- and right- side Chapter 6. Parts catalog...
Page 250 Assembly 2: (continued) Asm– Part Index Number Units Description 2– Left- and right- side cover assemblies –308 75P0527 1 Left-side cover assembly 1 v Foam, sound –309 1 v Handle –310 1 v Screw, 2.9x9.5 (PP 75P0516) –312 1 v Bracket (PP 75P0516) –313 1 v Magnet assembly –314...
Page 251: Cover Assembly, Rear And Attachment Cards
Assembly 3: Cover assembly, rear and attachment cards Chapter 6. Parts catalog...
Page 252 Assembly 3: (continued) Asm– Part Index Number Units Description 3– Rear cover assembly and attachment cards –366 75P0528 1 Cover assembly, rear 1 v Screw, M4x6 (PP 75P0516) –320 1 v Foam, sound –367 1 v Separator, paper –375 v Attachment cards –...
Page 253: Cover Assembly, Top
Assembly 4: Cover assembly, top Chapter 6. Parts catalog...
Page 254 Assembly 4: (continued) Asm– Part Index Number Units Description 4–1 Top cover assembly –333 75P0525 1 Cover assembly, top, (metal) (does not include 4–334) 1 v Magnet –314 1 v Retainer, ring, D10 (PP 75P0516) –315 1 v Screw, M4x6 (PP 75P0516) –320 1 v Gasket, left –343...
Page 255: Board (Front), Encoder
Assembly 5: Board (front), encoder Asm– Part Index Number Units Description 5– Board (front), encoder –1 75P0549 1 Carriage assembly Chapter 6. Parts catalog...
Page 256 Assembly 5: (continued) Asm– Part Index Number Units Description 2 v Spacer, sensor –3 1 v Board, encoder, 2ENC99 –4 75P0531 2 v Screw, M3x8 (PP 08H7355) –5 2 v Screw, M3x8 (PP 08H7355) –6 1 v Cable, ENC99 –8 75P0532 Chapter 6.
Page 257: Boards And Fans (Rear) Logic, Power Supply, And Fans
Assembly 6: Boards and fans (rear) logic, power supply, and fans Asm– Part Index Number Units Description 6– Boards and fans (rear) logic, power supply, and fans – Attachment cards, see assembly 3: Cover assembly, rear and attachment cards Chapter 6. Parts catalog...
Page 258 Assembly 6: (continued) Asm– Part Index Number Units Description 1 v Screw, M3x8 (PP 08H7355) –14 NP v Base –20 1 v Power supply –24 75P0554 1 v Board, main –25 75P0553 NP v Inlet –37 1 v Screw, M3x4 (PP 08H7355) –45 1 v Screw, M3x8 (PP 08H7355) –50...
Page 259: Carriage Assembly
Assembly 7: Carriage assembly Asm– Part Index Number Units Description 7– Carriage assembly –1 75P0549 1 Carriage assembly Chapter 6. Parts catalog...
Page 260 Assembly 7: (continued) Asm– Part Index Number Units Description 2 v Screw, M2.5x4 (PP 08H7356) –34 1 v Mask, ribbon –35 75P0548 1 v Plate, mask –36 1 v Felt, oil –59A 1 v Flange –59B Chapter 6. Parts catalog...
Page 261: Communications Cables
Assembly 8: Communications cables Asm– Part Index Number Units Description 8– Communication cables 1 v Cable, twinax, self-terminating –32 38F8254 Chapter 6. Parts catalog...
Page 262: Mechanical Assembly I
Assembly 9: Mechanical assembly I Chapter 6. Parts catalog...
Page 263 Assembly 9: (continued) Asm– Part Index Number Units Description 9–1 NP Mechanical assembly I NP v Frame, right side –2 NP v Frame, left side –3 NP v Frame part –4 4 v Screw, M3.5x13 (PP 08H7356) –4A NP v Frame, part –5 1 v Lower plastic shield assembly (includes lower shield, Asm–Index 4-51, 24H7729) –7...
Page 264 Assembly 9: (continued) Asm– Part Index Number Units Description 1 v Retainer, cable (PP 08H7352) –49 1 v Shield, lower plastic (replaceable) (for use with 75P0547, Asm–Index 9-7) –51 24H7729 NP v Bracket, tractor support –52 Chapter 6. Parts catalog...
Page 265: Mechanical Assembly Ii
Assembly 10: Mechanical assembly II 18A, B Chapter 6. Parts catalog...
Page 266 Assembly 10: (continued) Asm– Part Index Number Units Description 10–1 NP Mechanical assembly II 1 v Gear, front tractor idler (packaged 10 per pack) –8 08H7301 1 v Clip, retaining (PP 63H6001) –9 NP v Lever, paper feed belt tension –10 1 v Idler (packaged 5 per pack) –11...
Page 267 Assembly 10: (continued) Asm– Part Index Number Units Description 1 v Screw, M3x6 (PP 08H7355) –36 4 v Screw, M3x4 (PP 08H7355) –38 1 v Gear, double –39 75P0540 1 v Clip, retaining (PP 63H6001) –40 2 v Gear (packaged 5 per pack) –43 08H7310 NP v Bracket, carriage motor stiffening...
Page 268: Mechanical Assembly Iii
Assembly 11: Mechanical assembly III Chapter 6. Parts catalog...
Page 269 Assembly 11: (continued) Asm– Part Index Number Units Description 11– NP Mechanical assembly III NP v Bracket, support –4 1 v Gear, AFTA idler (packaged 19 per pack) –7 08H7319 1 v Clip, retaining (PP 63H6001) –8 1 v Motor assembly, AFTA –9 08H7320 2 v Screw, M3x6 (PP 08H7355)
Page 270: Mechanical Assembly And Base
Assembly 12: Mechanical assembly and base Asm– Part Index Number Units Description 12– Mechanical assembly and base. NP v Mechanical assembly –1 Chapter 6. Parts catalog...
Page 271 Assembly 12: (continued) Asm– Part Index Number Units Description 2 v Tie, wire –186 63H6062 1 v Block, mechanical (PP 08H7353) –175 2 v Screw (PP 08H7356) –179 1 v Block, mechanical (PP 08H7353) –176 1 v Shield, base –7 01P7683 1 v Base assembly –8...
Page 272: Operator Panel And Forms Guide
Assembly 13: Operator panel and forms guide Chapter 6. Parts catalog...
Page 273 Assembly 13: (continued) Asm– Part Index Number Units Description 13– Operator panel and forms guide –329 75P0797 1 Operator panel assembly (also order Asm–Index 13–330) v Screw, M4x6 (PP 75P0516) –320 1 v Support, operator panel (plastic) –383 75P0522 1 v Support, operator panel (metal) –323 v Gasket –325...
Page 274: Parts Kits, And Tools
Assembly 14: Parts kits, and tools Asm– Part Index Number Units Description 14– Parts kits and tools 1 v Parts kit 1, mechanical –16 08H7351 1 v Parts kit 2, mechanical –17 08H7352 1 v Parts kit 3, plastic parts –18 08H7353 1 v Parts kit 5, metric screws...
Page 275: Power Cords
Assembly 15: Power cords Asm– Part Index Number Units Description 15– Power cords: 1 v UK & Singapore, 9 foot –1 14F0033 1 v South Africa, 9 foot –2 14F0015 1 v Denmark, 9 foot –3 13F9997 1 v Europe, 9 foot –4 13F9979 1 v Israel, 9 foot...
Page 276: Printhead And Cables
Assembly 16: Printhead and cables 22, 30 22, 30 Asm– Part Index Number Units Description 16– Printhead and cables 1 v Cable, printhead –22 75P0535 Chapter 6. Parts catalog...
Page 277 Assembly 16: (continued) Asm– Part Index Number Units Description 1 v Screw, M4x14 –56 1 v Washer, flat –57 1 v Printhead, ER18MR –6 75P0555 1 v Motor assembly, shifter –297 08H7359 1 v Washer, star –103 1 v Protector, printhead cable (Mylar) –30 75P0534 1 v Bracket assembly, print head cable...
Page 278: Tractor Assembly
Assembly 17: Tractor assembly. Asm– Part Index Number Units Description 17– Tractor asms. Chapter 6. Parts catalog...
Page 279 Assembly 17: (continued) Asm– Part Index Number Units Description 1 v Base tractor ( rear tractor when a second tractor is installed). This tractor is installed at the factory –1 75P0536 on all machines. In a single tractor machine the base tractor is the front tractor. The base tractor becomes the ( rear tractor when a second (optional) tractor is installed.
Page 280: Printer Microcode Diskettes
Assembly 18: Printer microcode diskettes Asm– Part Index Number Units Description 18– 75P0799 Printer microcode diskettes (with flash memory download code) Chapter 6. Parts catalog...
Page 282 LAN attachment configuration ......... . 284 This section contains information for configuring the 4247 Model V03 printer.
Page 283: Factory Defaults
Unlocking and locking printer configuration menu Follow this procedure to unlock or lock the printer configuration menu. 1. Press the Stop key. 2. Press and hold the Test key. While holding the Test key, press the Quiet key. 3. Release both keys. The printer displays “PRESS STOP-->NOT READY.” 4.
Page 284: Parallel And Serial Configuration
See Chapter 7: “Coax configuration” of the IBM 4247 Model V03: User’s Guide . Parallel and serial configuration See Chapter 8: “Parallel and serial configuration” of the IBM 4247 Model V03: User’s Guide . LAN attachment configuration See the AXIS Online CD that is shipped with the LAN attachment card or visit the Axis website at www.axis.com.
Page 286: Supplies
Ribbon cartridges and paper are the only supplies you need for your printer. At the time this information was printed, the correct IBM part number for a ribbon cartridge was 57P1743. Contact your place of purchase, or call Lexmark at 1-888-IBM-PRINT to order ribbon cartridges.
Page 287: Choosing A Forms Path For Special Forms
Choosing a forms path for special forms The 4247 Model V03 printer can print on various sizes, dimensions, and weights of forms. IBM recommends you test all forms for your application before ordering large quantities. Use Table 27 when you are choosing which path to use for special forms or paper.
Page 288: Other Considerations For Forms
Consider the following items, unless Table 26 or Table 27 provides other direction. v IBM recommends you test the Park function when you intend to run multiple-part forms. If you notice forms feed problems, try using the Eject function. If using the Eject function is ineffective, disable the Park function.
Page 289: Forms And Paper Specifications
v For forms stacking convenience, consider ordering and using the optional 4247 printer stand. Forms and paper specifications The 4247 Printer prints on continuous forms paper. The customer should test and evaluate all forms in the anticipated physical environment, and should consider the affects of such factors as temperature and humidity on forms handling, print registration, and print quality before ordering large quantities of forms.
Page 290 Table 28. Forms and Paper Specifications (continued) Paper criteria Characteristics Both forms paths Multiple Part Maximum parts (Original + Copies) (1 + 7) Overall Thickness 0.08 to 0.635 mm 0.003 to 0.025 in. Weight of top part 55 to 150 g/m 15 to 40 lb Attached sheet individual weight 45 to 75 g/m...
Page 291 Try the forms first. To minimize parking problems, discuss your needs with your forms supplier when selecting forms. 4. IBM does not recommend continuous forms with adhesive labels. 5. To prevent the separation of labels from continuous forms when using the Eject or Park keys, set FRONT FORMS BACkUP=DISABLED or REAR FORMS BACKUP=DISABLED in the Power On Configuration menu.
Page 292: Forms Stacking Recommendations
Forms stacking recommendations IBM recommends the following maximum stacking height when stacking continuous forms on the same work surface as the printer. Appendix B. Supplies, forms, paths, & environmental considerations...
Page 293: Forms Stack Input And Output Locations
762 mm (29 to 30 in.) and the distance between the shelf and the floor should be approximately 381 mm (15 in.). IBM offers an optional printer stand that is specially designed for the 4247 Model V03 printer. For more information on this printer stand, contact your Marketing Representative.
Page 294: Environmental Requirements
Environmental requirements See “Environmental requirements” in Appendix A of the IBM 4247 Model V03: User’s Guide . See Environmental notices. Appendix B. Supplies, forms, paths, & environmental considerations...
Page 295 Flashing memory..........296 Downloading microcode from the IBM First Service System II data base ....296 Downloading microcode from your computer into the flash memory .
Page 296: Flashing Memory
It is sometimes necessary to update or flash the printer memory. This can be achieved by downloading the microcode from the IBM First Service System II database on to your computers C: drive. The code can then be copied to a diskette for future use. The microcode can be downloaded when required from the C: drive into the flash memory through the printer’s parallel port.
Page 297: Downloading Microcode From Your Computer Into The Flash Memory
The base code is stored as a binary file. The binary file can be copied into printer flash memory as follows: 1. Connect the parallel data cable to the default parallel port (LPT1) of a PC and to the parallel port of the 4247 Model V03 printer. 2. Read the following before turning on the printer: a.
Page 298 Turn off the printer and copy the binary file again. 5. While the file is copied into the flash memory, the following message flashes: WRITING BASE CODE PLEASE WAIT 6. When the file has been successfully loaded into flash memory the following message appears: BASE CODE LOADED This message is posted for 3 seconds, then the printer automatically restarts with the new code in use.
Page 299 Press the printer Stop key to silence the beeper and go to the Not Ready state. This message means that a Printer Configuration parameter value has changed when the code was installed. Print the 4247 Custom Set information using the Test key and Print Custom Sets utility. Mark this printout as “After”.
Page 301 IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.
Page 302 Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.
Page 303: Electronic Emission Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 304 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notices...
Page 305 Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment. Such cables and connectors are available from IBM authorized dealers. IBM cannot accept responsibility for any interference caused by using other than recommended cables and connectors.
Page 306 In solch einem Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu vergrößern.″ Anmerkung: Um die Einhaltung des EMVG sicherzustelle sind die Geräte wie in den IBM Handbüchern angegeben zu installieren und zu betreiben. Notices...
Page 307 Taiwanese EMC Notices...
Page 308: Part Number Index
10–8 63H6063 10–21 75P0517 13–382 08H7302 10–11 63H6245 6– 75P0518 1–359 08H7307 10–34 63H6274 10–18 75P0518 1–360 08H7308 10–35 63H6375 12–188 75P0518 1–391 08H7310 10–43 63H6920 13–330 75P0519 1–390 08H7319 11–7 63H6921 13–330 75P0520 4–346 © Copyright IBM Corp. 2002...
Page 309 Part Asm– Part Asm– Part Asm– Number Index Page Number Index Page Number Index Page 75P0521 13–332 75P0535 16–22 75P0548 7–35 75P0522 13–383 75P0536 17–1 75P0549 10–14 75P0524 4–334 75P0537 11–19 75P0549 5–1 75P0525 4–333 75P0538 11–13A 75P0549 7–1 75P0526 2–316 75P0539 11–13...
Page 311 Part Number: 75P1301 Printed in U.S.A. G544-5873-00...

This manual is also suitable for:

4247 v03

IBM V03 Maintenance Information

Safety and Environmental Notices

Table of Contents

Chapter 1 . Diagnosing Problems

Chapter 2. Diagnostics

Chapter 3. Wiring Diagrams

Service Position/Service Checks and Adjustments

Chapter 5 . Removals, Service Checks and Adjustments

Chapter 6. Parts Catalog

Appendix A. Printer Configuration

Appendix B. Supplies, Forms, Paths, & Environmental

Appendix C. Flashing Memory

Quick Links

Maintenance Information

Chapters

Related Manuals for IBM V03

Summary of Contents for IBM V03