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IBM may make improvements or changes in the products or the programs described in this publication at any time. Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.
The related service section includes safety notices and safety information, and problem determination tips. Note: This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively.
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Leia todas as instruções de cuidado e perigo antes de executar qualquer operação. Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. IBM : Hardware Maintenance Manual...
Chapter 1. General Checkout This general checkout procedure is for Types 2254, 2256, 2257, 6336, 6337, 6339, 6341, 6342, 6346, 6347, and 6348 computers. Attention: The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed.
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If you receive an error, replace the part that the diagnostic program calls out or go to "Symptom-to-FRU Index" on page 71. • If the test stops and you cannot continue, replace the last device tested. IBM : Hardware Maintenance Manual...
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1.The operating systems listed here are being tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by IBM as compatible with your computer following the publication of this booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been tested for compatibility, check the Web site of the operating system vendor.
• Microsoft Windows NT® Workstation Version 4.0 • Microsoft Windows XP Personal Specifications This section lists the physical specifications for your computer. Chapter 2. General Information...
Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.30 kVA Power consumption and heat output vary Note: depending on the number and type of optional features installed and the power- management optional features in use. IBM : Hardware Maintenance Manual...
Physical specification — desktop model Dimensions Heat output (approximate) in British thermal units (Btu) per hour: Height: 140 mm (5.5 in.) Minimum configuration: 240 Btu/hr (75 watts) Width: 425 mm (16.7 in.) Maximum configuration: 940 Btu/hr (160 watts) Depth: 425 mm (16.7 in) Airflow Weight Approximately 0.34 cubic meters per minute (12 cubic...
Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.3 kVA Power consumption and heat output vary Note: depending on the number and type of optional features installed and the power- management optional features in use. IBM : Hardware Maintenance Manual...
When the Setup Utility prompt appears on the screen during start-up, press F1. The Setup Utility menu will appear. Follow the instructions on the screen. When finished, select System Summary to verify that any configuration changes have been accepted. IBM : Hardware Maintenance Manual...
Product Recovery Program menu Type 2254, 2256, 2257, 6336, 6337, 6339, 6341, 6342, 6346, 6347, 6348 machines have recovery and diagnostics programs on a separate hard drive partition. The Enhanced Diagnostics diskette is not shipped with the machine or the HMM. To download the Diagnostics program, see “Diagnostics program download”...
Press Esc at any time to stop the testing process. Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 16. IBM : Hardware Maintenance Manual...
Test selection To select one or more tests, use the following procedure. Open the corresponding test category. Using the cursor movement keys, highlight the desired test. Press the space bar. A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the chevron.
Contains the date on which the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format. • ChkDigits: Contains a 2-digit check-digit value to ensure the following: — Diagnostics were run on the specified date. IBM : Hardware Maintenance Manual...
— Diagnostics were run on the specified IBM computer. — The diagnostic error code is recorded correctly. • Text: Description of the error. Note: See “Diagnostic error codes” on page 74 for error code listings. Hard file Smart test Use the Hard File Smart Test when the system management tool has detected a hard file SMART alert.
To view details of a failure or to view a list of test results, use the following procedure from any test category screen. • Press F3 to activate the log file. • Press F3 again to save the file to diskette or F2 to print the file. IBM : Hardware Maintenance Manual...
When to use the Low-Level Format program Notes: The low-level format is not available on all diagnostic diskettes. Before formatting the hard disk drive, make a backup copy of the files on the drive to be formatted. Use the Low-Level Format program in the following situations: •...
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6 Headphone connector 1 Front USB connector 2 Front USB connector The following illustration shows the location of the connectors on the front of the desktop computer. 1 Front USB connector 2 Front USB connector IBM : Hardware Maintenance Manual...
The following illustration shows the location of the connectors on the front of the microtower computer. 1 Front USB connector 2 Front USB connector Locating the connectors on the rear of your computer The following illustration shows the location of the connectors on the rear of the small desktop model computer.
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Note: The connectors on the rear of the computer have color-coded icons to help you to determine where to connect the cables on your computer. The following illustration shows the location of the connectors on the rear of the desktop model computer. IBM : Hardware Maintenance Manual...
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1 Power connector 8 Audio line in connector 2 Mouse connector 9 Audio line out connector 3 Parallel connector 10 USB connectors 4 Ethernet connector 11 Monitor connector 5 Serial connector 12 Serial connector 6 PCI slots 13 Keyboard connector 7 Microphone connector Note: The connectors on the rear of the computer have color-coded icons to help you to determine where to connect the cables on your computer.
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Connector Description Mouse connector Used to attach a mouse, trackball, or other pointing device that uses a PS/2 mouse connector. Keyboard connector Used to attach a keyboard that uses a PS/2 keyboard connector. IBM : Hardware Maintenance Manual...
Serial connectors Used to attach an external modem, serial printer, or other device that uses a 9-pin serial connector. Parallel connector Used to attach a parallel printer, parallel scanner, or any other device that requires a 25-pin parallel connection. USB connectors Used to attach a device that requires a Universal Serial Bus (USB) connection, such as a USB scanner or USB printer.
Remove the screw that secures the top cover at the rear of the system unit. Hold both sides of the system unit top cover and push it forward. Lift the top cover up to remove it completely. IBM : Hardware Maintenance Manual...
The system board, also called the planar or motherboard, is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can install later. Chapter 4. Installing Options...
Installing memory - small desktop model Your computer has two connectors for installing dual in-line memory modules (DIMMs) that provide up to a maximum of 512 MB of system memory. Installing DIMMs When installing DIMMs, the following rules apply: IBM : Hardware Maintenance Manual...
• Fill each system memory connector sequentially, starting at DIMM 1 • Use 3.3 V, synchronous, 168-pin, unbuffered, 133 MHz, nonparity, synchronous dynamic random access memory (SDRAM) • Use 32 MB, 64 MB, 128 MB, or 256 MB DIMMs in any combination •...
Also, it is important to correctly connect the internal drive cables to the installed drive. Drive specifications Your computer might come with the following IBM-installed drives: • A 3.5-inch diskette drive in bay 1 •...
The following table describes some of the drives that you can install in each bay and their height requirements. 1 Bay 1 - Max Height: 25.4 mm (1.0 in.) 3.5-inch diskette drive (preinstalled in some models) 2 Bay 2 - Max Height: 41.3 mm (1.6 in.) CD-ROM drive (standard in some models) 3 Bay 3 - Max Height: 12.7 mm (0.5 in.) 3.5-inch hard disk drive (preinstalled)
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What to do next: • To work with another option, go to the appropriate section. • To complete the installation, go to “Replacing the cover and connecting the cables - small desktop model” on page 33. IBM : Hardware Maintenance Manual...
Installing a Rope Clip - small desktop model To help prevent hardware theft, you can add a 3/16 inch or 5 mm Rope Clip and cable to your computer. After you add the security cable, make sure that it does not interfere with other cables that are connected to the computer.
(I/O) cables, and any other cables that are connected to the computer. Press the buttons on the sides of the computer and pivot the rear end of the cover up toward the front of the computer. IBM : Hardware Maintenance Manual...
The system board, also called the planar or motherboard, is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can install later. See the following illustration for the location of parts on the system board.
Your computer has two connectors for installing dual in-line memory modules (DIMMs) that provide up to a maximum of 512 MB of system memory. Installing DIMMs When installing DIMMs, the following rules apply: • Fill each system memory connector sequentially, starting at DIMM 1 IBM : Hardware Maintenance Manual...
• Use 3.3 V, synchronous, 168-pin, unbuffered, 133 MHz nonparity synchronous dynamic random access memory (SDRAM) • Use 32 MB, 64 MB, 128 MB, or 256 MB DIMMs in any combination • DIMM heights of 38.1 mm (1.5 inches) To install a DIMM: Remove the cover.
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What to do next: • To work with another option, go to the appropriate section. • To complete the installation, go to “Replacing the cover and connecting the cables - desktop model” on page 44. IBM : Hardware Maintenance Manual...
Also, it is important to correctly connect the internal drive cables to the installed drive. Drive specifications Your computer comes with the following IBM-installed drives: • A CD-ROM drive in bay 1 (some models) •...
Pivot the drive bay latch handle toward the front of the computer and pivot the drive bay cage toward the front of the computer until the drive cage latch catches to the chassis. IBM : Hardware Maintenance Manual...
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Make sure the drive that you are installing is set correctly as either a master or a slave device. • If it is the first CD drive or DVD drive, set as a master device. • If it is an additional CD drive or DVD drive, set as a slave device. •...
See “Identifying parts on the system board - desktop model” on page 35. Connect the extra connector in the signal cable to the new hard disk drive. Your computer has extra power connectors for additional drives. Connect a power connector to the drive. IBM : Hardware Maintenance Manual...
What to do next • To work with another option, go to the appropriate section. • To complete the installation, go to “Replacing the cover and connecting the cables - desktop model” on page 44. Installing a Rope Clip - desktop model To help prevent hardware theft, you can add a 3/16 inch or 5 mm Rope Clip and cable to your computer.
Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer. Remove the thumbscrews from the rear of the computer and slide the cover toward the rear of the computer. IBM : Hardware Maintenance Manual...
Do not detach the power supply bracket from the power supply or remove any of the power supply screws. Remove the thumbscrew securing the power supply to the rear of the chassis. Push the metal tab and slide the power supply unit upward. IBM : Hardware Maintenance Manual...
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Rotate the power supply outward as shown. Chapter 4. Installing Options...
The system board, also called the planar or motherboard, is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can install later. See the following illustration for the location of parts on the system board.
1 Fan connector 11 Primary IDE connector 2 Microprocessor 12 Front USB connector 3 DIMM 1 13 Clear CMOS/BIOS recovery jumper 4 DIMM 2 14 Battery 5 Power connector 15 PCI slot 6 Power connector 16 PCI slot 7 Hard disk LED connector 17 PCI slot 8 Power LED connector 18 CD-ROM audio connector...
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Replace the power supply. • To work with another option, go to the appropriate section. • To complete the installation, go to “Replacing the cover and connecting the cables - microtower model” on page 56. IBM : Hardware Maintenance Manual...
Installing adapters - microtower model This section provides information and instructions for installing and removing adapters. Your computer has three expansion slots for peripheral component interconnect (PCI) adapters. You can install an adapter up to 330 mm (13 inches) long. To install an adapter: Remove the cover.
Also, it is important to correctly connect the internal drive cables to the installed drive. Drive specifications Your computer comes with the following IBM-installed drives: • A CD drive or DVD drive in bay 1 (some models) •...
1 Bay 1 - Maximum Height: 41.3 mm (1.6 in.) CD-ROM drive (standard in some models) 5.25-inch hard disk drive 2 Bay 2 - Maximum Height: 41.3 mm (1.6 in.) 5.25-inch hard disk drive 3.5-inch hard disk drive (requires a mounting bracket) CD-ROM drive DVD-ROM drive...
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You might also have an audio cable to connect. The steps to connect an IDE drive are different depending on the type of drive you are connecting. Locate the procedure below for your drive connection. IBM : Hardware Maintenance Manual...
To connect the first IDE CD drive or DVD drive Locate the three-connector signal cable that came with your computer or with the new drive. Locate the secondary IDE connector on the system board. See “Identifying parts on the system board - microtower model” on page 48. Connect one end of the signal cable to the drive and the other to the secondary IDE connector on the system board.
Configuration/Setup Utility program. To replace the cover and connect cables to your computer: Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer. IBM : Hardware Maintenance Manual...
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Clear any cables that might impede the replacement of the cover. Position the cover over the chassis so that the front edge is approximately one inch away from the front bezel. Lower the cover down over the chassis so that the rail guides engage the rails. Slide the cover forward.
19 Front panel connector 10 Secondary IDE connector Replacing a System Board - Small Desktop Model Important: Before replacing a system board, back up Asset information by using the “Asset EEPROM backup” on page 16. IBM : Hardware Maintenance Manual...
Notes: The BIOS and Vital Product Data (VPD) for the computer you are servicing must be installed on the new system board (FRU) after it is installed in the computer. To do this, you must run the Flash Update program using the Flash Update diskette. See “BIOS levels”...
Slide the power supply forward to dislatch if from the chassis. Lift out the power supply. Replacing a System Board - Desktop Model Important: Before replacing a system board, back up Asset information by using the “Asset EEPROM backup” on page 16. IBM : Hardware Maintenance Manual...
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Notes: The BIOS and Vital Product Data (VPD) for the computer you are servicing must be installed on the new system board (FRU) after it is installed in the computer. To do this, you must run the Flash Update program using the Flash Update diskette. See “BIOS levels”...
Remove the four screws that hold the power supply to the back of the chassis. The power supply is attached to the base of the chassis by a latch on the front. Slide the power supply forward to dislatch if from the chassis. Lift out the power supply. IBM : Hardware Maintenance Manual...
Remove the cover (see “Removing the cover - microtower model” on page 44). Remove the 7 screws that attach the system board to the chassis. Remove the board from the chassis. Remove the processor from the old system board and install it on the new system board. IBM : Hardware Maintenance Manual...
Remove any of the following installed options on the old system board, and install them on the new system board. • Memory modules Ensure that the new system board jumper settings match the old system board jumper settings. Replacing a processor - Microtower Model Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity.
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Slide the power supply unit up toward the top of the chassis. Rotate the power supply outward as shown. IBM : Hardware Maintenance Manual...
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Pull the power supply forward and carefully rotate it toward the front of the chassis. Chapter 5. FRU Replacements...
Some errors are indicated with a series of beep codes (see “Beep symptoms” on page 91). Type 2254, 2256, 2257, 6336, 6337, 6339, 6341, 6342, 6346, 6347, 6348 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.
SDRAM memory errors SDRAM error messages issued by the IBM PC Enhanced Diagnostics. Error FRU/Action Replace the SDRAM in the socket identified by the last digit of the error code. A memory error was detected in SDRAM socket Y. Re-run the test.
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Check/Verify FRU/Action Check the following for proper installation. Reseat • Power Cord • On/Off Switch connector • On/Off Switch Power Supply connector • System Board Power Supply connectors • Microprocessor(s) connection Check the power-on switch for continuity. Power Cord Check the power-on switch for continuity. Power-on Switch Chapter 6.
System board 000-195-XXX Information BIOS Test aborted by user Re-start the test, if necessary 000-196-XXX Press F3 to review the log file BIOS test halt, error threshold exceeded Re-start the test to reset the log file IBM : Hardware Maintenance Manual...
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Diagnostic Error Code FRU/Action 000-197-XXX Make sure the component that is called BIOS test warning out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test 000-198-XXX If a component is called out, make sure it BIOS test aborted is connected and/or enabled Flash the system and re-test...
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System IRQ4 failure System board 001-272-XXX Device on IRQ5 System IRQ5 failure System board 001-273-XXX Diskette Cable System IRQ6 Diskette drive (diskette drive) failure System board 001-274-XXX Device on IRQ7 System IRQ7 failure System board IBM : Hardware Maintenance Manual...
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Diagnostic Error Code FRU/Action 001-275-XXX Device on IRQ8 System IRQ8 failure System board 001-276-XXX Device on IRQ9 System IRQ9 failure System board 001-277-XXX Device on IRQ10 System IRQ10 failure System board 001-278-XXX Device on IRQ11 System IRQ11 failure System board 001-279-XXX Device on IRQ12 System IRQ12 failure...
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Flash the system and re-test Replace component under function test 005-2XX-XXX Video card, if installed 005-3XX-XXX System board Video subsystem error 006-000-XXX No action Diskette interface Test Passed 006-0XX-XXX Diskette drive Cable Diskette interface error Diskette drive System board IBM : Hardware Maintenance Manual...
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Diagnostic Error Code FRU/Action 006-195-XXX Information Diskette interface Test aborted by user Re-start the test, if necessary 006-196-XXX Press F3 to review the log file Diskette interface test halt, error threshold Re-start the test to reset the log file exceeded 006-197-XXX If a component is called out, make sure it Diskette interface test warning...
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Re-start the test to reset the log file 014-197-XXX Make sure the component that is called Parallel port test warning out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test IBM : Hardware Maintenance Manual...
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Diagnostic Error Code FRU/Action 014-198-XXX If a component is called out, make sure it Parallel port test aborted is connected and/or enabled Flash the system and re-test Go to the "Undetermined problems" section 014-199-XXX Go to the "Undetermined problems" Parallel port test failed, cause unknown section Flash the system and re-test Replace component under function test...
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System board 020-195-XXX Information PCI Test aborted by user Re-start the test, if necessary 020-196-XXX Press F3 to review the log file PCI test halt, error threshold exceeded Re-start the test to reset the log file IBM : Hardware Maintenance Manual...
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Diagnostic Error Code FRU/Action 020-197-XXX Make sure the component that is called PCI test warning out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test 020-198-XXX If a component is called out, make sure it PCI test aborted is connected and/or enabled Flash the system and re-test...
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Component that is called out in warning statement Component under test 030-198-XXX If a component is called out, make sure it SCSI interface test aborted is connected and/or enabled Flash the system and re-test Go to the "Undetermined problems" section IBM : Hardware Maintenance Manual...
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Diagnostic Error Code FRU/Action 030-199-XXX Go to the "Undetermined problems" SCSI interface test failed, cause unknown section Flash the system and re-test Replace component under function test 035-000-XXX No action RAID interface Test Passed 035-0XX-XXX RAID signal cable RAID interface Failure RAID device RAID adapter card, if installed System board...
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Flash the system and re-test Replace component under function test 086-000-XXX No action Mouse Port interface Test Passed 086-001-XXX Mouse Mouse Port interface Presence System board 086-032-XXX Mouse Mouse Port interface Device controller failure System board IBM : Hardware Maintenance Manual...
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Diagnostic Error Code FRU/Action 086-035-XXX Mouse Mouse Port interface Reset System board 086-040-XXX Run Setup Mouse Port interface IRQ failure Mouse System board 086-195-XXX Information Mouse Port interface Test aborted by user Re-start the test, if necessary 086-196-XXX Press F3 to review the log file Mouse Port interface test halt, error threshold Re-start the test to reset the log file exceeded...
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Information Thermal Sensor(s) Test aborted by user Re-start the test, if necessary 175-196-XXX Press F3 to review the log file Thermal Sensor(s) test halt, error threshold Re-start the test to reset the log file exceeded IBM : Hardware Maintenance Manual...
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Diagnostic Error Code FRU/Action 175-197-XXX Make sure the component that is called Thermal Sensor(s) test warning out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test 175-198-XXX If a component is called out, make sure it Thermal Sensor(s) test aborted is connected and/or enabled Flash the system and re-test...
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Monitor DDC Test Passed 305-250-XXX Run Setup to enable DDC Monitor DDC self test failure Cable Monitor Video card System board 415-000-XXX No action Modem Test Passed 415-XXX-XXX Remove the Modem and re-test the Modem error system IBM : Hardware Maintenance Manual...
Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps Description 1-2-X • One beep • A pause (or break) • Two beeps • A pause (or break) •...
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One long beep and two or three short beeps Video Adapter (if installed) during POST. System Board (Video error) Three short beeps during POST System Board Memory System Board Continuous beep System Board Repeating short beeps Keyboard stuck key? Keyboard Cable System Board IBM : Hardware Maintenance Manual...
No-beep symptoms Important: Type 2254, 2256, 2257, 6336, 6337, 6339, 6341, 6342, 6346, 6347, and 6348 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST. To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following: Select Start Options in the Configuration/Setup Utility program (see “Setup Utility...
Note: Type 2254, 2256, 2257, 6336, 6337, 6339, 6341, 6342, 6346, 6347, and 6348 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.
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POST Error Code FRU/Action Reseat adapters I/O channel parity error Any adapter Riser card System Board Adapter Memory Adapter ROM error System Board Riser card Processor Internal cache test error L2 Cache Memory System Board System Board Real-time clock failure Run Setup Bad CMOS battery CMOS Backup Battery (see “Safety...
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POST detected a base memory or extended menu for memory. (See “Setup Utility memory type error program” on page 10.) Run the Extended Memory Diagnostic tests. Keyboard Keyboard Cable System Board Mouse With an 8603 error Keyboard Keyboard Cable System Board IBM : Hardware Maintenance Manual...
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POST Error Code FRU/Action Keyboard With no 8603 error Keyboard Cable System Board Keyboard Not listed above Keyboard Cable System Board Video Adapter (if installed) System Board Diskette Drive A Diskette Drive Cable System Board Riser card Bad Diskette? Verify Diskette and retry Run Setup and verify diskette And able to run diagnostics configuration settings...
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Dual Async Adapter/A 13XX Game Adapter Information only 1402 Printer not ready 1403 Information only No paper error, or interrupt failure 1404 Run Enhanced Diagnostics System board timeout failure 1405 Run Enhanced Diagnostics Parallel adapter error IBM : Hardware Maintenance Manual...
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POST Error Code FRU/Action 1406 Run Enhanced Diagnostics Presence test error 14XX Printer Not listed above. Check printer before System Board replacing system board 15XX SDLC Adapter 1692 Run FDISK to ensure at least one active Boot sequence error partition is set active 16XX 36/38 Workstation Adapter 1762...
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SCSI Adapter Any SCSI Device System Board Riser card 10101, 10102, 10104, 10105, 10106, 10107, Have customer verify correct operating 10108, 10109, 10111, system device drivers are installed and 10112, 10113, 10114, operational. 10115, 10116 Modem IBM : Hardware Maintenance Manual...
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Check PSTN cable External DAA (if installed) Modem 10118 Run Diagnostics and verify the correct operation of the modem slot Modem 10119 Diagnostics detected a non-IBM modem Modem 10120 Check PSTN Cable External DAA (if installed) Modem 10132, 10133, 10134, Modem...
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Check the adapter cables Adapter/A System Board Riser card 112XX SCSI Adapter This adapter does not have cache Any SCSI Device System Board Riser card 119XX 3119 Adapter 121XX Modem Adapter Any Serial Device System Board Riser card IBM : Hardware Maintenance Manual...
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POST Error Code FRU/Action 136XX ISDN Primary Rate Adapter System Board Riser card 137XX System Board 141XX Realtime Interface Coprocessor Portmaster Adapter/A 143XX Japanese Display Adapter System Board Riser card 14710, 14711 System Board Video Adapter Adapter Video Memory 148XX Video Adapter 14901, 14902, Video Adapter...
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ID set in configuration. Verify drive switches Circuit Board Cable inside cover are set to zero Tape Drive Tape sticks or breaks in drive. Tape Cassette Verify that the tapes used meet ANSI standard X3B5 IBM : Hardware Maintenance Manual...
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POST Error Code FRU/Action 212XX SCSI Printer Printer Cable 213XX SCSI Processor 214XX WORM Drive 215XXXC, 215XXXD, 215XXXE, 215XXXU CD-ROM Drive I If an external device, and power-on LED is off, CD-ROM Drive II check external voltages Enhanced CD-ROM Drive II Any CD-ROM Drive SCSI Cable SCSI Adapter or System Board...
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27801 to 27879 Personal Dictation System Adapter System Board 27880 to 27889 External FRU (Speaker, Microphone) 999030X Possible hard disk drive problem; see Hard disk reset failure “Hard disk drive boot error” on page 72. IBM : Hardware Maintenance Manual...
Miscellaneous error messages Message/Symptom FRU/Action CMOS Backup Battery inaccurate CMOS Backup Battery (see “Safety information” on page 201) System Board Changing colors Display Computer will not power-off. See “Power Power Switch Supply Errors” on page 72. System Board Riser card Computer will not RPL from server Ensure that network is in startup sequence as first device or first device...
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Serial or parallel port device failure (adapter External Device Self-Test OK? port) External Device Cable Alternate Adapter System Board Some or all keys on the keyboard do not work 1. Keyboard Keyboard Cable System Board IBM : Hardware Maintenance Manual...
Power-off the computer. Remove or disconnect the following components (if installed) one at a time. Non-IBM devices b. External devices (modem, printer, or mouse) Any adapters d. Riser card...
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Power Cords - Machine Type 2256 Arabic 14F0033 Australian 93F2365 Belgian 1339520 Bulgarian 1339520 Canadian 93F2364 Czechoslovakian 1339520 Denmark 13F9997 Finland 1339520 France 1339520 German 1339520 Hungarian 1339520 Israel 14F0087 Italian 14F0069 Latin American 6952301 Netherlands 1339520 New Zealand 93F2365 Norwegian 1339520 Polish...
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Recovery CDs Win 2K - Machine Type 6339 US English Win 2K (models 23U 24U 26U B4U B5U B8U 41U 25P6019 44U 48U B6U 54U 56U 57U 64U) UK English Win 2K (models 24G B8G 26G C2G 49G 41G 56G 25P6020 57G 64G 65G) AP English Win 2K (models 14A 24A 24Q A2A B5A 41A 41Q...
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Turkish (model 44G) 25P6127 Thai (model C1T 41T) 25P6104 Keyboards - Machine Type 6339 US English, white (all models) 32P5040 Arabic, white (all models) 32P5041 Belgium/French, white (all models) 32P5042 Belgium/UK, white (all models) 32P5043 IBM : Hardware Maintenance Manual...
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Keyboards - Machine Type 6339 Bulgarian, white (all models) 32P5044 Chinese/US Hong Kong/Taiwan, white (all models) 32P5045 Czech, white (all models) 32P5046 Danish, white (all models) 32P5047 Dutch, white (all models) 32P5048 French, white (all models) 32P5049 French Canadian, white (all models) 32P5050 French Canadian, white (all models) 32P5051...
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Swiss F/G, Black (all models) 32P5031 Thailand, Black (all models) 32P5032 Turkish, Black (all models) 32P5033 Turkish, Black (all models) 32P5034 UK English, Black (all models) 32P5035 US International, Black (all models) 32P5036 Yugoslav/Latin, Black (all models) 32P5037 IBM : Hardware Maintenance Manual...
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Keyboards - Machine Type 6339 Brazil/Portuguese, Black (all models) 32P5038 Power Cords - Type 6339 Arabic (all models) 14F0033 Australian (all models) 93F2365 Belgian (all models) 1339520 Bulgarian (all models) 1339520 Canadian (all models) 93F2364 Czechoslovakian (all models) 1339520 Denmark (all models) 13F9997 Finland (all models) 1339520...
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Speaker Brick - Hong Kong/Singapore (models 23M, 22Q) 10K2597 Speaker Brick - US/Canada/LA/Taiwan (models 23V, 22T) 10K2587 Speaker Brick - Japan 10K2593 Speaker Brick - Brazil 25P5706 Speaker Brick - ANZ 25P5705 Speaker Brick - EMEA/LA High Volt 25P5704 IBM : Hardware Maintenance Manual...
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Machine Type 6346 Bezel Kit, Black (all models) 31P5614 System Stand, Black (all models) 32P4065 I/O Slot Cover (all models) 31P5615 Cable - Primary IDE (all models) 31P5616 FDD Cable (all models) 31P5617 Cable - Secondary IDE (CD_ROM) (all models) 31P5618 CD-ROM Audio Cable (all models) 75H9219...
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Keyboards - Machine Type 6346 US English, white (models 24A, 24Q) 32P5040 Arabic, white 32P5041 Belgium/French, white 32P5042 Belgium/UK, white 32P5043 Bulgarian, white 32P5044 Chinese/US Hong Kong/Taiwan, white (models 23M, 23V, 32P5045 B3M) Czech, white 32P5046 Danish, white 32P5047 Dutch, white 32P5048 French, white 32P5049...
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32P5025 Russian/Cy, Black (model 24G) 32P5026 Serbian/Cyrillic, Black (model 24G) 32P5027 Slovak, Black (model 24G) 32P508 Spanish, Black (model 24G) 32P5029 Swedish/Finn, Black (model 24G) 32P5030 Swiss F/G, Black (model 24G) 32P5031 Thailand, Black 32P5032 IBM : Hardware Maintenance Manual...
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Keyboards - Machine Type 6346 Turkish, Black (model 24G) 32P5033 Turkish, Black (model 24G) 32P5034 UK English, Black (model 24G) 32P5035 US International, Black 32P5036 Yugoslav/Latin, Black (model 24G) 32P5037 Brazil/Portuguese, Black 32P5038 Power Cords - Type 6346 Arabic (all models) 14F0033 Australian (all models) 93F2365...
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French Canadian, white (all models) 32P5050 French Canadian, white (all models) 32P5051 German, white (all models) 32P5052 Greek, white (all models) 32P5053 Hebrew, white (all models) 32P5054 Hungarian, white (all models) 32P5055 Iceland, white (all models) 32P5056 IBM : Hardware Maintenance Manual...
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Keyboards PS2 NetVista, White - Machine Type 6341 Italy, white (all models) 32P5057 Japanese, white (all models) 32P5058 LA Spanish, white (all models) 32P5059 Norwegian, white (all models) 32P5060 Polish, white (all models) 32P5061 Portuguese, white (all models) 32P5062 Romanian, white (all models) 32P5063 Russian, white (all models) 32P5064...
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25P5715 French 25P6105 Canadian French (model CVF) 25P6106 Spanish 25P6107 LA Spanish 25P6108 Portuguese 25P6109 Brazil, Portuguese 25P6110 German 25P6111 Italian 25P6112 Dutch 25P6113 Danish 25P6114 Finnish 25P6115 Norwegian 25P6129 Swedish 25P6116 Arabic Enabled 25P6117 IBM : Hardware Maintenance Manual...
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Recovery CDs Win SE - Machine Type 6336 Hebrew 25P6119 Czech 25P6120 Russian 25P6121 Polish 25P6122 Hungarian 25P6123 Slovenian 25P6124 Slovak 25P6125 Greek 25P6126 Turkish 25P6127 Thai 25P6104 Keyboards - Machine Type 6336 US English, white (models CVU G03 G04) 32P5040 Arabic, white 32P5041...
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93F2364 Czechoslovakian 1339520 Denmark 13F9997 Finland 1339520 France 1339520 German 1339520 Hungarian 1339520 Israel 14F0087 Italian 14F0069 Latin American 6952301 Netherlands 1339520 New Zealand 93F2365 Norwegian 1339520 Polish 1339520 Portuguese 1339520 Serbian 1339520 Slovakian 1339520 IBM : Hardware Maintenance Manual...
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32P5056 Italy, white 32P5057 Japanese, white 32P5058 LA Spanish, white 32P5059 Norwegian, white 32P5060 Polish, white 32P5061 Portuguese, white 32P5062 Romanian, white 32P5063 Russian, white 32P5064 Russian/Cy, white 32P5065 Serbian/Cyrillic, white 32P5066 Slovak, white 32P5067 IBM : Hardware Maintenance Manual...
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Keyboards - Machine Type 6348 Spanish, white 32P5068 Swedish/Finn, white 32P5069 Swiss F/G, white 32P5070 Thailand, white 32P5071 Turkish, white 32P5072 Turkish, white 32P5073 UK English, white 32P5074 US International, white 32P5075 Yugoslav/Latin, white 32P5076 Japanese, white 32P5077 Brazil/Portuguese, white 32P5078 Keyboards - Machine Type 6348 US English, Black (model 26U)
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14F0087 Italian (all models) 14F0069 Latin American (all models) 6952301 Netherlands (all models) 1339520 New Zealand (all models) 93F2365 Norwegian (all models) 1339520 Polish (all models) 1339520 Portuguese (all models) 1339520 Serbian (all models) 1339520 IBM : Hardware Maintenance Manual...
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Power Cords - Type 6348 Slovakian (all models) 1339520 South African (all models) 14F0015 Spanish (all models) 1339520 Swiss (all models) 1339520 Swiss - French/German (all models) 14F0051 US English (all models) 93F2364 UK - Ireland (all models) 14F0033 Yugoslavian (all models) 1339520 Chile (all models) 14F0069...
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Russian, white (all models) 32P5064 Russian/Cy, white (all models) 32P5065 Serbian/Cyrillic, white (all models) 32P5066 Slovak, white (all models) 32P5067 Spanish, white (all models) 32P5068 Swedish/Finn, white (all models) 32P5069 Swiss F/G, white (all models) 32P5070 IBM : Hardware Maintenance Manual...
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Keyboards PS2 NetVista, White - Machine Type 6342 Thailand, white (all models) 32P5071 Turkish, white (all models) 32P5072 Turkish, white (all models) 32P5073 UK English, white (all models) 32P5074 US International, white (all models) 32P5075 Yugoslav/Latin, white (all models) 32P5076 Japanese, white (all models) 32P5077 Brazil/Portuguese, white (all models)
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1339520 Israel (all models) 14F0087 Italian (all models) 14F0069 Latin American (all models) 6952301 Netherlands (all models) 1339520 New Zealand (all models) 93F2365 Norwegian (all models) 1339520 Polish (all models) 1339520 Portuguese (all models) 1339520 IBM : Hardware Maintenance Manual...
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Power Cords - Type 6342 Serbian (all models) 1339520 Slovakian (all models) 1339520 South African (all models) 14F0015 Spanish (all models) 1339520 Swiss (all models) 1339520 Swiss - French/German (all models) 14F0051 US English (all models) 93F2364 UK - Ireland (all models) 14F0033 Yugoslavian (all models) 1339520...
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Recovery CDs Win SE - Machine Type 6337 US English (model CVU) 25P6102 UK English 25P6103 AP English 25P5715 French 25P6105 Canadian French (model CVF) 25P6106 Spanish 25P6107 LA Spanish 25P6108 Portuguese 25P6109 Brazil, Portuguese 25P6110 German 25P6111 Italian 25P6112 Dutch 25P6113 Danish...
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Czech, white 32P5046 Danish, white 32P5047 Dutch, white 32P5048 French, white 32P5049 French Canadian, white (model CVF) 32P5050 French Canadian, white (model CVF) 32P5051 German, white 32P5052 Greek, white 32P5053 Hebrew, white 32P5054 Hungarian, white 32P5055 IBM : Hardware Maintenance Manual...
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Keyboards - Machine Type 6337 Iceland, white 32P5056 Italy, white 32P5057 Japanese, white 32P5058 Korean, white 32P5059 LA Spanish, white 32P5060 Norwegian, white 32P5061 Polish, white 32P5062 Portuguese, white 32P5063 Romanian, white 32P5064 Russian, white 32P5065 Russian/Cy, white 32P5066 Serbian/Cyrillic, white 32P5067 Slovak, white 32P5068...
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32P5036 Yugoslav/Latin, Black 32P5037 Brazil/Portuguese, Black 32P5038 Keyboards - Machine Type 6337 US English, Rapid Access IIIe Keyboard (black) (model CVU) 19K1910 Power Cords - Type 6337 Arabic 14F0033 Australian 93F2365 Belgian 1339520 Bulgarian 1339520 IBM : Hardware Maintenance Manual...
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Power Cords - Type 6337 Canadian 93F2364 Czechoslovakian 1339520 Denmark 13F9997 Finland 1339520 France 1339520 German 1339520 Hungarian 1339520 Israel 14F0087 Italian 14F0069 Latin American (all models) 6952301 Netherlands 1339520 New Zealand 93F2365 Norwegian 1339520 Polish 1339520 Portuguese 1339520 Serbian 1339520 Slovakian 1339520...
Note: Types 2254, 2256, 2257, 6336, 6337, 6339, 6341, 6342, 6346, 6347, 6438 have Enhanced Security Mode. If Enhanced Security mode is enabled and there is no password given, the computer will act as if Enhanced Security is disabled.
• Current Level BIOS information — Run the Configuration Utility to determine the level of BIOS installed. • Sources for determining the latest level BIOS available IBM PC Company Home Page http://www.ibm.com/pc/us/ PC PartnerInfo-Technical Database (CTSTIPS.NSF) ® HelpCenter Levels 1 and 2 Support ®...
“Identifying parts on the system board” on page 59 or the label inside the computer for more information. Insert the upgrade diskette into the diskette drive. Power-on the computer. The IBM Logo will appear. When the Flash Update Utility appears, select the country/keyboard, then press Enter.
Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Advanced Power Management and Rapid Resume™ Manager are features of some personal computers. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power...
Wake on LAN: If the computer has a properly configured token-ring or Ethernet LAN adapter card that is Wake on LAN-enabled and there is remote network management software, you can use the IBM-developed Wake on LAN feature. When you set Wake on LAN to Enabled, the computer will turn on when it...
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receives a specific signal from another computer on the local area network (LAN). For further information, see “Wake on LAN” on page 199. Chapter 8. Additional Service Information...
Press Esc twice to return to the Configuration/Setup Utility program menu. Before you exit from the program, select Save Settings from the Configuration/Setup Utility program menu. To exit from the Configuration/Setup Utility program, press Esc and follow the instructions on the screen. IBM : Hardware Maintenance Manual...
Wake on LAN This setting is used to enable or disable the IBM-developed Wake on LAN feature. This feature makes it possible for the computer to be turned on remotely by a network server. Remote network management software must be used in conjunction with this feature.
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General safety Follow these rules to ensure general safety: •...
— When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. — Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. IBM : Hardware Maintenance Manual...
This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
Insulation must not be frayed or worn. Remove the cover. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Korean • Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
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Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
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Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. • Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting.
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Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
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Aqueça a mais de 100°C (212°F) • Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
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CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. IBM : Hardware Maintenance Manual...
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Chapter 9. Related service information...
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Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d'un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
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ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
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≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l'unité et l'interrupteur d'alimentation du bloc d'alimentation ne coupent pas l'arrivée de courant électrique à...
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Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1.
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Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
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Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. IBM : Hardware Maintenance Manual...
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Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
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Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
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≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell'alimentazione situato sull'unità e l'interruttore di alimentazione posto sull'alimentatore non disattiva la corrente elettrica fornita all'unità. L'unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione.
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Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
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Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
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≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.
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