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IBM 6343 Hardware Maintenance Manual
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IBM 6343 Hardware Maintenance Manual

IBM 6343 Hardware Maintenance Manual

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IBM
IBM
Hardware Maintenance Manual
Types 2292, 6343, 6349, 6350, 6790,
6791, 6792, 6793, 6794, 6795, 6823, 6825

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Summary of Contents for IBM 6343

  • Page 1 Hardware Maintenance Manual Types 2292, 6343, 6349, 6350, 6790, 6791, 6792, 6793, 6794, 6795, 6823, 6825...
  • Page 3 Hardware Maintenance Manual Types 2292, 6343, 6349, 6350, 6790, 6791, 6792, 6793, 6794, 6795, 6823, 6825...
  • Page 4 IBM may make improvements or changes in the products or the programs described in this publication at any time. Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.

  • Page 5: Table Of Contents

    System board ..................68 © Copyright IBM Corp. 2001...
  • Page 6 Trademarks................... . . 220 IBM : Hardware Maintenance Manual...

  • Page 7: About This Manual

    Use this manual along with advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM product, be sure to review the “Safety information” on page 185. Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions.
  • Page 8 Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. IBM : Hardware Maintenance Manual...

  • Page 9: Chapter 1. General Checkout

    Chapter 1. General Checkout This general checkout procedure is for Types 2292, 6343, 6349, 6350, 6790, 6791, 6792, 6793, 6794, 6795, 6823, and 6825 computers. Attention: The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed.
  • Page 10 If you receive an error, replace the part that the diagnostic program calls out or go to "Symptom-to-FRU Index" on page 69. • If the test stops and you cannot continue, replace the last device tested. IBM : Hardware Maintenance Manual...

  • Page 11: Chapter 2. General Information

    This chapter provides a brief introduction to the options and features that are available for your computer. Go to Access IBM for general information about the use, operation, and maintenance of your computer. Access IBM also contains information to help you solve problems and get repair service or other technical assistance.

  • Page 12: Small Desktop Model Computer

    Small desktop model computer Desktop model computer Microtower model computer IBM : Hardware Maintenance Manual...

  • Page 13: Features

    Remote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP) • Wake on LAN • Wake on Ring (in the IBM Setup Utility program, this feature is called Serial Port Ring Detect for an external modem and Modem Ring Detect for an internal modem) •...
  • Page 14 1. The operating systems listed here are being tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by IBM as compatible with your computer following the publication of this booklet. Corrections and additions to this list are subject to change.

  • Page 15: Specifications

    • PC DOS Specifications This section lists the physical specifications for your computer. Chapter 2. General information...

  • Page 16: Physical Specifications - Small Desktop Model

    Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.30 kVA Power consumption and heat output vary Note: depending on the number and type of optional features installed and the power- management optional features in use. IBM : Hardware Maintenance Manual...

  • Page 17: Physical Specifications - Desktop Model

    Physical specifications — desktop model Dimensions Heat output (approximate) in British thermal units (Btu) per hour: Height: 140 mm (5.5 in.) Minimum configuration: 257 Btu/hr (75 watts) Width: 425 mm (16.7 in.) Maximum configuration:789 Btu/hr (230 watts) Depth: 425 mm (16.7 in) Airflow Weight Approximately 0.68 cubic meters every three minutes...

  • Page 18: Physical Specifications - Microtower Model

    Minimum configuration as shipped: 0.08 kVA Maximum configuration: 0.3 kVA Power consumption and heat output vary Note: depending on the number and type of optional features installed and the power- management optional features in use. IBM : Hardware Maintenance Manual...

  • Page 19: Available Options

    Within the United States, call 1-800-IBM-2YOU (1-800-426-2968), your IBM reseller, or IBM marketing representative. • Within Canada, call 1-800-565-3344 or 1-800-IBM-4YOU. • Outside the United States and Canada, contact your IBM reseller or IBM marketing representative. Chapter 2. General information...
  • Page 20 IBM : Hardware Maintenance Manual...

  • Page 21: Chapter 3. Diagnostics

    The following tools are available to help identify and resolve hardware-related problems. • Setup Utility program • Power-On Self-Test (POST) — POST Beep Codes — Error Code Format • Diagnostics program • Recovery utility — Full recovery — Partial recovery • Repair utility © Copyright IBM Corp. 2001...

  • Page 22: Setup Utility Program

    When the Setup Utility prompt appears on the screen during start-up, press F1. The Setup Utility menu will appear. Follow the instructions on the screen. When finished, select System Summary to verify that any configuration changes have been accepted. IBM : Hardware Maintenance Manual...

  • Page 23: Product Recovery Program Menu

    Product Recovery Program menu Type 2292, 6343, 6349, 6350, 6790, 6791, 6792, 6793, 6794, 6795, 6823, and 6825 machines have recovery and diagnostics programs on a separate hard drive partition. The Enhanced Diagnostics diskette is not shipped with the machine. To download the Diagnostics program, see “Diagnostics program download”...

  • Page 24: Diagnostics

    Press Esc at any time to stop the testing process. Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 19. IBM : Hardware Maintenance Manual...

  • Page 25: Test Selection

    • ChkDigits: Contains a 2-digit check-digit value to ensure the following: — Diagnostics were run on the specified date. — Diagnostics were run on the specified IBM computer. — The diagnostic error code is recorded correctly. • Text: Description of the error.

  • Page 26: Quick And Full Erase - Hard Drive

    Destroys the Master Boot Record (MBR) on the hard drive. • Destroys all copies of the FAT Table on all partitions (both the master and backup). • Destroys the partition table. • Provides messages that warn the user that this is a non-recoverable process. IBM : Hardware Maintenance Manual...

  • Page 27: Asset Eeprom Backup

    The Full Erase Hard Drive provides a DOS utility that performs the following steps. • Performs all the steps in Quick Erase. • Provides a DOS utility that writes random data to all sectors of the hard drive. • Provide an estimate of time to completion along with a visual representation of completion status.
  • Page 28 IBM : Hardware Maintenance Manual...

  • Page 29: Chapter 4. Installing Options

    The following illustration shows the location of the connectors on the front of the small desktop computer. 1 USB connector 2 USB connector The following illustration shows the location of the connectors on the front of the desktop computer. © Copyright IBM Corp. 2001...
  • Page 30 1 USB connector 2 USB connector The following illustration shows the location of the connectors on the front of the microtower computer. Note: Not all computer models will have the following connectors. IBM : Hardware Maintenance Manual...

  • Page 31: Locating The Connectors On The Rear Of Your Computer

    1 IEEE 1394 connector 4 USB connector 2 Microphone connector 5 USB connector 3 Headphone connector Locating the connectors on the rear of your computer The following illustration shows the location of the connectors on the rear of the small desktop model computer.
  • Page 32 2 Mouse connector 9 Ethernet connector 3 Parallel connector 10 Serial connector 4 Audio line in connector 11 Serial connector 5 PCI slots 12 USB connectors 6 AGP slot 13 Keyboard connector 7 Audio line out connector IBM : Hardware Maintenance Manual...
  • Page 33 The following illustration shows the location of the connectors on the back of the microtower model computer. See page 25 for connector descriptions. 1 Mouse connector 8 Microphone connector 2 Keyboard connector 9 Audio line out connector 3 USB connectors 10 Audio line in connector 4 Serial connector 11 AGP slot...

  • Page 34: Obtaining Device Drivers

    Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http://www.ibm.com/pc/support/ on the World Wide Web. Installation instructions are provided in README files with the device driver files. Installing internal options — small desktop model You can expand the capabilities of your computer by adding memory, drives, or adapters.
  • Page 35 To remove the cover: Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer. Unplug all power cords from electrical outlets. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.
  • Page 36 The system board, also called the planar or motherboard, is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can install later. IBM : Hardware Maintenance Manual...
  • Page 37 See the following illustration for the location of parts on the system board. 1 Microprocessor 8 Clear CMOS/Recovery jumper 2 DIMM connectors (1, 2, 3 left to right) 9 Battery 3 Front panel connector 10 SCSI LED connector 4 Power connector 11 PCI slots 5 Diskette drive connector 12 Front panel audio connector...

  • Page 38: Installing Adapters

    Your computer has three expansion slots for PCI adapters and one slot used for an AGP adapter. Adapters must be low profile. Your computer supports adpaters up to 168 mm (6.6 inches) long. To install an adapter: Remove the cover. See “Removing the cover” on page 26. IBM : Hardware Maintenance Manual...
  • Page 39 Pivot one of the drive bay latch handles toward the front of the computer and then pivot the drive bay cage upward, as shown, until it is latched in the up position. Repeat this procedure for the remaining drive bay. Remove the support bar by pulling it outward from the computer.

  • Page 40: Installing Internal Drives

    To work with another option, go to the appropriate section. • To complete the installation, go to “Replacing the cover and connecting the cables” on page 36. Installing internal drives This section provides information and instructions for installing and removing internal drives. IBM : Hardware Maintenance Manual...
  • Page 41 When you install an internal drive, it is important to note what type and size of drive that you can install in each bay. Also, it is important to correctly connect the internal drive cables to the installed drive. Drive specifications: Your computer might come with the following IBM-installed drives: •...
  • Page 42 Each integrated drive electronics (IDE) drive requires two cables; a four-wire power cable that connects to the power supply, and a signal cable that connects to the system board. To connect a CD drive or DVD drive to your computer, follow these steps. IBM : Hardware Maintenance Manual...
  • Page 43 Locate the signal cable that came with your computer or with the new drive. b. Locate the secondary IDE connector on the system board. See “Identifying parts on the system board” on page 28. Connect one end of the signal cable to the secondary IDE connector on the system board and the other to the CD drive or DVD drive.
  • Page 44 Clear any cables that might impede the replacement of the cover. Position the cover over the chassis and pivot it down over the computer until it snaps into place. IBM : Hardware Maintenance Manual...

  • Page 45: Installing Internal Options - Desktop Model

    Reconnect the external cables and cords to the computer. See “Installing external options” on page 21. To update the configuration, see “Configuring the computer” on page 21. Installing internal options — desktop model You can expand the capabilities of your computer by adding memory, drives, or adapters.
  • Page 46 IBM : Hardware Maintenance Manual...
  • Page 47 The system board, also called the planar or motherboard, is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can install later. See the following illustration for the location of parts on the system board.
  • Page 48 Use 3.3 V, synchronous, 168-pin, unbuffered, 133 MHz nonparity synchronous dynamic random access memory (SDRAM) • Use 64 MB, 128 MB, 256 MB, or 512 MB DIMMs in any combination • DIMM heights of 38.1 mm (1.5 inches) To install a DIMM: IBM : Hardware Maintenance Manual...
  • Page 49 Remove the cover. See “Removing the cover” on page 37. You might have to remove an adapter to gain access to the DIMM slots. See “Installing adapters”. To locate the DIMM connectors. See “Identifying parts on the system board” on page 39.
  • Page 50 To work with another option, go to the appropriate section. • To complete the installation, go to “Replacing the cover and connecting the cables” on page 47. Installing internal drives This section provides information and instructions for installing and removing internal drives. IBM : Hardware Maintenance Manual...
  • Page 51 Also, it is important to correctly connect the internal drive cables to the installed drive. Drive specifications : Your computer comes with the following IBM-installed drives: • A CD-ROM drive in bay 1 (some models) •...
  • Page 52 Pivot the drive bay latch handle toward the front of the computer and pivot the drive bay cage upward, as shown, until it is latched in the upright position. Make sure the drive that you are installing is set correctly as either a master or a slave device. IBM : Hardware Maintenance Manual...
  • Page 53 • If it is a hard disk drive, set as a slave device. • If it is the first CD drive or DVD drive, set as a master device. • If it is an additional CD drive or DVD drive, set as a slave device. Refer to the documentation that comes with your drive for master/slave jumper information.
  • Page 54 Insert the Rope Clip through the rear panel; then attach and tighten the nuts with an appropriately sized or adjustable wrench. Replace the computer cover. For more information, see “Replacing the cover and connecting the cables” on page 47. IBM : Hardware Maintenance Manual...
  • Page 55 Also, depending on the option that is installed, you might need to confirm the updated information in the IBM Setup Utility program. To replace the cover and connect cables to your computer: Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer.

  • Page 56: Installing Internal Options - Microtower Model

    Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer. Press the cover release button on the left side cover and remove the cover. IBM : Hardware Maintenance Manual...
  • Page 57 Chapter 4. Installing Options...
  • Page 58 Locate the power supply. See “Locating components”. Push the plastic tab to release the power supply. Move the power supply outward from the computer. IBM : Hardware Maintenance Manual...
  • Page 59 The system board, also called the planar or motherboard, is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can install later. See the following illustration for the location of parts on the system board.

  • Page 60: Installing Memory

    51. Open the retaining clips. Make sure the notches in the DIMM align with the tabs on the connector. Push or insert the DIMM straight down into the connector until the retaining clips close. IBM : Hardware Maintenance Manual...
  • Page 61 Notches What to do next: • Replace any adapters that were removed. • Replace the power supply. • To work with another option, go to the appropriate section. • To complete the installation, go to “Replacing the cover and connecting the cables”...
  • Page 62 Also, it is important to correctly connect the internal drive cables to the installed drive. Drive specifications : Your computer comes with the following IBM-installed drives: • A CD drive or DVD drive in bay 1 (some models) •...
  • Page 63 The following table describes some of the drives you can install in each bay and their height requirements. 1 Bay 1 - Maximum Height: 41.3 mm (1.6 in.) CD-ROM drive (standard in some models) 5.25-inch hard disk drive 2 Bay 2 - Maximum Height: 41.3 mm (1.6 in.) 5.25-inch hard disk drive 3.5-inch hard disk drive (requires a mounting bracket)
  • Page 64 If it is a hard disk drive, set as a slave device. Refer to the documentation that comes with your drive for master/slave jumper information. Install the drive into the bay. Align the screw holes, and insert the screws that secure the drive to the bay. IBM : Hardware Maintenance Manual...
  • Page 65 Each integrated drive electronics (IDE) drive requires two cables; a four-wire power cable that connects to the power supply and a signal cable that connects to the system board. For a CD-ROM drive, you might also have an audio cable. The steps to connect an IDE drive are different depending on the type of drive you are connecting.
  • Page 66 Insert the Rope Clip through the rear panel; then attach and tighten the nuts with an appropriately sized or adjustable wrench. Replace the computer cover. For more information, see “Replacing the cover and connecting the cables” on page 59. IBM : Hardware Maintenance Manual...
  • Page 67 Also, depending on the option that is installed, you might need to confirm the updated information in the IBM Setup Utility program. To replace the cover and connect cables to your computer: Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer.
  • Page 68 To update the configuration, see “Configuring the computer” on page 21. Important: When the power cord is first plugged in, the computer might appear to power on for a few seconds, then power off. This is a normal sequence to enable the computer to initialize. IBM : Hardware Maintenance Manual...

  • Page 69: Chapter 5. Fru Removals

    Lift the processor out of the system board. Note: When you install the new processor, make sure to reinstall the fansink to insure proper cooling. Small desktop removals Before performing any removals, unplug all power cords and disconnect all adapters. © Copyright IBM Corp. 2001...

  • Page 70: Power Supply

    Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page 26. Disconnect the speaker wire. Slide the speaker up and out of the bracket. IBM : Hardware Maintenance Manual...

  • Page 71: System Board

    System board To remove the system board, do the following: Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page 26 Remove the air baffle. See Disconnect all wires connected to the system board.

  • Page 72: Fan/Speaker

    Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page 37. Disconnect the speaker wire. Remove the fan/speaker bracket as shown above. Slide the speaker out of the bracket. Power Supply IBM : Hardware Maintenance Manual...

  • Page 73: System Board

    To remove the power supply, do the following: Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page 37. Disconnect all power supply wires. Remove the four screws holding the power supply in place on the back of the chassis.

  • Page 74: Fan

    Push in on the bezel release arm (the blue arm sticking out of the back of the chassis) to detach the bezel from the chassis. Pull the bezel off the front of the computer. IBM : Hardware Maintenance Manual...

  • Page 75: Hard Disk Drive

    Hard disk drive To remove the hard disk drive, do the following: Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover” on page 48. Disconnect all hard disk drive wires. Push in on the two tabs to rotate the hard disk drive out.

  • Page 76: Speaker

    See “Removing the cover” on page 48. See “Moving the power supply” on page 50 Disconnect all wires connected to the system board. Remove the six screws that attach the system board to the chassis. Lift out the system board. IBM : Hardware Maintenance Manual...

  • Page 77: Chapter 6. Symptom-To-Fru Index

    The drive is defective. Replace the hard disk drive. Power Supply Errors If the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedures. © Copyright IBM Corp. 2001...
  • Page 78 • On/Off Switch connector • On/Off Switch Power Supply connector • System Board Power Supply connectors • Microprocessor(s) connection Check the power-on switch for continuity. Power Cord Check the power-on switch for continuity. Power-on Switch IBM : Hardware Maintenance Manual...

  • Page 79: Diagnostic Error Codes

    Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See "Diagnostics" on page 13 for the specific type for information about the Diagnostic programs. In the following index, X can represent any number. Diagnostic Error Code FRU/Action 000-000-XXX No action...
  • Page 80 System board 001-035-XXX System board System Device Reset condition detected 001-036-XXX System board System Register error 001-038-XXX Adapter card System Extension failure System board 001-039-XXX Flash the system System DMI data structure error System board IBM : Hardware Maintenance Manual...
  • Page 81 Diagnostic Error Code FRU/Action 001-040-XXX Power-off/on system and re-test System IRQ failure System board 001-041-XXX Power-off/on system and re-test System DMA failure System board 001-195-XXX Information System Test aborted by user Re-start the test, if necessary 001-196-XXX Press F3 to review the log file System test halt, error threshold exceeded Re-start the test to reset the log file 001-197-XXX...
  • Page 82 Video card, if installed 005-011-XXX System board 005-012-XXX 005-013-XXX Video Signal failure 005-016-XXX Video Ram Video Simple Pattern Video card, if installed test failure System board 005-024-XXX Video card, if installed Video Addressing test failure System board IBM : Hardware Maintenance Manual...
  • Page 83 Diagnostic Error Code FRU/Action 005-025-XXX Video card, if installed Video Checksum Value error System board 005-027-XXX Run Setup Video Configuration/Setup error Video drivers update Video card, if installed System board 005-031-XXX Video cable Video Device Cable failure Monitor Video card, if installed System board 005-032-XXX Video card, if installed...
  • Page 84 Information Serial port Test aborted by user Re-start the test, if necessary 011-196-XXX Press F3 to review the log file Serial port test halt, error threshold exceeded Re-start the test to reset the log file IBM : Hardware Maintenance Manual...
  • Page 85 Diagnostic Error Code FRU/Action 011-197-XXX Make sure the component that is called Serial port test warning out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test 011-198-XXX If a component is called out, make sure it Serial port test aborted is connected and/or enabled Flash the system and re-test...
  • Page 86 Re-start the test to reset the log file 015-197-XXX Make sure the component that is called USB port test warning out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test IBM : Hardware Maintenance Manual...
  • Page 87 Diagnostic Error Code FRU/Action 015-198-XXX If a component is called out, make sure it USB port test aborted is connected and/or enabled Flash the system and re-test Go to the "Undetermined problems" section 015-199-XXX Go to the "Undetermined problems" USB port test failed, cause unknown section Flash the system and re-test Replace component under function test...
  • Page 88 Re-start the test to reset the log file exceeded 025-197-XXX Make sure the component that is called IDE interface test warning out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test IBM : Hardware Maintenance Manual...
  • Page 89 Diagnostic Error Code FRU/Action 025-198-XXX If a component is called out, make sure it IDE interface test aborted is connected and/or enabled Flash the system and re-test Go to the "Undetermined problems" section 025-199-XXX Go to the "Undetermined problems" IDE interface test failed, cause unknown section Flash the system and re-test Replace component under function test...
  • Page 90 Information Audio port Test aborted by user Re-start the test, if necessary 071-196-XXX Press F3 to review the log file Audio port test halt, error threshold exceeded Re-start the test to reset the log file IBM : Hardware Maintenance Manual...
  • Page 91 Diagnostic Error Code FRU/Action 071-197-XXX Make sure the component that is called Audio port test warning out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test 071-198-XXX If a component is called out, make sure it Audio port test aborted is connected and/or enabled Flash the system and re-test...
  • Page 92 Microprocessor test warning out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test 089-198-XXX Flash the system and re-test Microprocessor test aborted Go to the "Undetermined problems" section IBM : Hardware Maintenance Manual...
  • Page 93 Diagnostic Error Code FRU/Action 089-199-XXX If a component is called out, make sure it Microprocessor test failed, cause unknown is connected and/or enabled Go to the "Undetermined problems" section Flash the system and re-test Replace component under function test 170-000-XXX No action Voltage Sensor(s) Test Passed 170-0XX-XXX...
  • Page 94 Diskette Drive Cable Diskette Drive error Check power supply voltages Diskette drive System board 215-000-XXX No action CD-ROM Drive Test Passed 215-XXX-XXX CD-ROM Drive Cable CD-ROM Drive error Check power supply voltages CD-ROM drive System board IBM : Hardware Maintenance Manual...
  • Page 95 Diagnostic Error Code FRU/Action 217-000-XXX No action Hard Disk Drive Test Passed 217-25X-XXX Hard Disk Drive Cable 217-26X-XXX Check power supply voltages Hard Disk Drive (IDE) error Hard Disk drive (IDE) System board 217-28X-XXX Hard Disk Drive Cable 217-29X-XXX Check power supply voltages Hard Disk Drive (SCSI) error Hard Disk drive (SCSI) SCSI adapter card...

  • Page 96: Beep Symptoms

    Primary interrupt mask register failed 2-1-4 System Board Secondary interrupt mask register failed 2-2-1 System Board Interrupt vector loading failed 1-3-1-3 System Board Keyboard controller failed Keyboard 2-2-3 Battery CMOS power failure and checksum checks System Board failed IBM : Hardware Maintenance Manual...
  • Page 97 Beep Symptom FRU/Action 2-2-4 Battery CMOS configuration info validation failed System Board 2-3-1 Jumper on J28 Screen initialization failed System Board 2-3-2 System Board Screen memory failed 2-3-3 System Board Screen retrace failed System Board Search for video ROM failed All other beep code sequences System Board Continuous beep...

  • Page 98: No-Beep Symptoms

    FRU/Action No beep during POST but computer works System Board correctly. No beep during POST. See “Undetermined problems” on page 107. System Board Memory Module Any Adapter or Device Riser Card Power Cord Power Supply IBM : Hardware Maintenance Manual...

  • Page 99: Post Error Codes

    POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations. •...
  • Page 100 Run Setup. Check Stepping level for the No Processor BIOS Update Found BIOS level needed, then perform the flash update. Processor Run Setup. Check to see that Ethernet Alert on LAN error and Alert on LAN are enabled. System Board IBM : Hardware Maintenance Manual...
  • Page 101 More than three password attempts were made to access the computer System Board System Security: Invalid Remote Change Requested System Board System Security: IBM Embedded Security Hardware Reset System Board System Security: IBM Embedded Security Hardware Removed System Board System Security: Asset ID Antenna has been...
  • Page 102 Riser card Diskette drive configuration error or Configuration Change has occured wrong diskette drive type; run Setup Configuration Diskette Drive Not listed above System Board Riser card External Drive Adapter Diskette Drive Cable Power Supply IBM : Hardware Maintenance Manual...
  • Page 103 POST Error Code FRU/Action Run Setup Math coprocessor configuration error Processor System Board Processor Not listed above System Board Run Configuration Parallel port configuration error Parallel Adapter (if installed) System Board Printer System Board 1047 16-Bit AT™ Fast SCSI Adapter 107X Check SCSI terminator installation Check SCSI terminator installation...
  • Page 104 Run Setup and verify PCI/ISA PCI/PnP Error! No Space Available to Shadow configuration settings. If necessary, set ISA adapters to Not available to allow PCI adapters to properly configure. Remove any suspect ISA adapters. Rerun diagnostics. PCI Adapter IBM : Hardware Maintenance Manual...
  • Page 105 POST Error Code FRU/Action 1802 Run Setup and verify PCI/ISA PCI/PnP Error! Not Enough I/O Space configuration settings. Available If necessary, set ISA adapters to Not available to allow PCI adapters to properly configure. Remove any suspect ISA adapters. Rerun diagnostics. PCI Adapter 1803 Run Setup and verify PCI/ISA...
  • Page 106 2nd Store Loop Adapter Adapter Cable 64XX Network Adapter 71XX Voice Adapter 74XX Video Adapter (if installed) 76XX Page Printer Adapter 78XX High Speed Adapter 79XX 3117 Adapter 80XX PCMCIA Adapter 84XX Speech Adapter Speech Control Assembly. IBM : Hardware Maintenance Manual...
  • Page 107 Check PSTN cable External DAA (if installed) Modem 10118 Run Diagnostics and verify the correct operation of the modem slot Modem 10119 Diagnostics detected a non-IBM modem Modem 10120 Check PSTN Cable External DAA (if installed) Modem 10132, 10133, 10134, Modem...
  • Page 108 Run Enhanced Diagnostics Drive select acknowledgement bad 106X1 Check Configuration Ethernet Adapter 10635 Power-off computer, wait ten seconds then power-on the computer Ethernet Adapter 10651, 10660 Check Cables Ethernet Adapter 106XX Ethernet Adapter Not listed above IBM : Hardware Maintenance Manual...
  • Page 109 POST Error Code FRU/Action 107XX 5.25-inch External Diskette Drive 5.25-inch Diskette Drive Adapter/A 109XX ActionMedia Check the adapter cables Adapter/A System Board Riser card 112XX SCSI Adapter This adapter does not have cache Any SCSI Device System Board Riser card 119XX 3119 Adapter 121XX...
  • Page 110 Memory Test failure indicated by graphic of graphic) adapter 206XX SCSI-2 Adapter Any SCSI Device System Board Riser card 208XX Any SCSI Device Verify there are no duplicate SCSI ID settings on the same bus. IBM : Hardware Maintenance Manual...
  • Page 111 POST Error Code FRU/Action 210XXXX SCSI Hard Disk Drive Internal bus, size unknown SCSI Adapter or System Board 210XXX1 SCSI Cable External bus, size unknown SCSI ID Switch (on some models) Tape Drive amber LED remains on Tape Drive SCSI Cable (internal) SCSI Adapter or System Board Tape Drive green "in use"...
  • Page 112 27801 to 27879 Personal Dictation System Adapter System Board 27880 to 27889 External FRU (Speaker, Microphone) 999030X Possible hard disk drive problem; see Hard disk reset failure “Hard disk drive boot error” on page 69. IBM : Hardware Maintenance Manual...

  • Page 113: Miscellaneous Error Messages

    Miscellaneous error messages Message/Symptom FRU/Action CMOS Backup Battery inaccurate CMOS Backup Battery (see “Safety information” on page 185) System Board Changing colors Display Computer will not power-off. See “Power Power Switch Supply Errors” on page 69. System Board Riser card Computer will not RPL from server Ensure that network is in startup sequence as first device or first device...
  • Page 114 Serial or parallel port device failure (adapter External Device Self-Test OK? port) External Device Cable Alternate Adapter System Board Some or all keys on the keyboard do not work 1. Keyboard Keyboard Cable System Board IBM : Hardware Maintenance Manual...

  • Page 115: Undetermined Problems

    Power-off the computer. Remove or disconnect the following components (if installed) one at a time. Non-IBM devices b. External devices (modem, printer, or mouse) Any adapters d. Riser card...
  • Page 116 IBM : Hardware Maintenance Manual...

  • Page 117: Chapter 7. Parts Listing

    Chapter 7. Parts listing Small Desktop Model Types 6343, 6790, 6791 Machine Type 6343 Top Cover Assembly (Stealth Black) (All models) 24P9865 I/O Cam Bracket (All models) 24P9869 Processor - Intel P4 1.5Ghz (Models 91S, 91P, 13U, 93S, 93P, 25P5040 CTO) ©...
  • Page 118 Power Supply 160W PFC (Models 91S, 13U, 93S, 21U, 21F, 95S, 24P6829 25U, 25F, 97S, 31G, CTO) Power Supply 160W Wide Ranging (Models 91P, 93P, 95P, 97P) 24P6831 Basic Chassis Assembly (All models) 24P9866 Link Bracket (All models) 25P5032 Air Duct (All models) 25P5030 IBM : Hardware Maintenance Manual...
  • Page 119 Jazz Infinity, 2-piece Tier-1 (Black) (Model CTO) 25P4726 Power brick - US, CE, CF, LA, Taiwan (Model CTO) 10K2587 Recovery CDs Win 98 - Machine Type 6343 US Win 98 Recovery CD (Models 21U, CTO) 32P4495 LA Win 98 Recovery CD (Models 91S, 95S)
  • Page 120 Recovery CDs Win 2000 - Machine Type 6343 LA Win2000 Recovery CD (Models 93S, 97S) 32P4527 IT Win2000 Recovery CD (Models 25G, 31G) 32P4528 CF Win2000 Recovery CD (Models 25F) 32P4529 BR Win2000 Recovery CD (Models 93P, 97P) 32P4530 SP Win2000 Recovery CD (Models 25G, 31G)
  • Page 121 Keyboards (Standard PS/2 Black) - Machine Type 6343 Italian (Model 25G, 31G) 32P5017 LA Spanish (Models 91S, 93S, 95S, 97S) 32P5020 Norwegian (Model 25G, 31G) 32P5021 Polish (Model 25G, 31G) 32P5022 Portugese (Model 25G, 31G) 32P5023 Romanian (Model 25G, 31G)
  • Page 122 CD-ROM Drive 48X (Black) (Models 11U, 11F, 11S, 11P, 11G, 24P3605 13U, 13F, 21U, 21F, 21S, 21P, 21G, 22U, 22F, 22S, 22P, 22G, 24U, 24F, 31U, 31F, 31S, 31P, 31G, CAU, CBU, CCU, 23U, 23G, 32U, CTO) IBM : Hardware Maintenance Manual...
  • Page 123 Machine Type 6790 CD-ROM 48X (White) (Models 11A, 11T, 11C, 11M, 11V, 11D, 24P3603 11J, 21A, 21T, 21C, 21M, 21V, 21D, 21J, 22A, 22T, 22C, 22M, 22V, 22D, 22J, 31A, 31T, 31C, 31M, 31D, 31J, 14A, 14T, 15C, 15M, 15V, 15D, 16C, 16M, 16V, 16D, 2AA, 2AT, 2BC, 2BM, 2BV, 2BD, 2CC, 2CM, 2CV, 2CD, 33A, 33T, 33C, 33M, 33V, 33D) DVD-ROM 16X/48X (Black) (Models CAU, CBU, CCU, CTO)
  • Page 124 2BD, 2CC, 2CM, 2CV, 2CD, 33A, 33T, 33C, 33M, 33V, 33D) 16MB nVidia Vanta 4XAGP (All models except 15C, 15M, 15V, 25P4058 15D, 16C, 16M, 16V, 16D, 2BC, 2BM, 2BV, 2BD, 2CC, 2CM, 2CV, 2CD) IBM : Hardware Maintenance Manual...
  • Page 125 Machine Type 6790 nVidia GEForce2 MX-VGA only (Models CTO, 15C, 15M, 15V, 25P5848 15D, 16C, 16M, 16V, 16D, 2BC, 2BM, 2BV, 2BD, 2CC, 2CM, 2CV, 2CD) nVidia GEForce2 MX-VGA/TVout (Model CTO) 22P1069 64MB nVidia GEForce2 GTS Pro (Model CTO) 22P1390 56k V.90 data/fax PCI Modem (US) (Model CTO) 19K2965 56k V.90 data/fax PCI Modem (WT) (Model CTO)
  • Page 126 32P5002 Belgian/UK 32P5003 Bulgarian 32P5004 Chinese/US 32P5005 Czech 32P5006 Danish 32P5007 Dutch 32P5008 French 32P5009 French Canadian 058 32P5010 French Canadian 445 32P5011 German 32P5012 Greek 32P5013 Hebrew 32P5014 Hungarian 32P5015 Iceland 32P5016 Italian 32P5017 IBM : Hardware Maintenance Manual...
  • Page 127 Keyboards (Standard PS/2 Black) - Machine Type 6790 Japanese 32P5018 Korean 32P5019 LA Spanish 32P5020 Norwegian 32P5021 Polish 32P5022 Portugese 32P5023 Romanian 32P5024 Russian 32P5025 Russian/Cy 32P5026 Serbian/Cyrillic 32P5027 Slovak 32P5028 Spanish 32P5029 Swedish/Finn 32P5030 Swiss F/G 32P5031 Thailand 32P5032 Turkish EURO Phase I 32P5033 Turkish EURO Phase II...
  • Page 128 Power Cords - Machine Type 6790 Line Cord 6952301 Line Cord 13F9939 Line Cord 34G0222 Line Cord 13F9978 Line Cord 14F0032 Line Cord 13F9996 Line Cord 14F0068 Line Cord 36L8878 Line Cord 02K0545 Line Cord 14F0086 IBM : Hardware Maintenance Manual...
  • Page 129 Power Cords - Machine Type 6790 Line Cord 14F0014 Line Cord 14F0050 Machine Type 6791 Top Cover Assembly (Pearl White) (Models 11A, 11T, 11C, 11M, 24P9863 11V, 11D, 11J, 21A, 21T, 21C, 21M, 21V, 21D, 21J, 22A, 22T, 22C, 22M, 22V, 22D, 22J, 31A, 31T, 31C, 31M, 31D, 31J) Top Cover Assembly (Stealth Black) (Models 11U, 11F, 11S, 11P, 24P9865 11G, 21U, 21F, 21S, 21P, 21G, 22U, 22F, 22S, 22P, 22G, 31U, 31F,...
  • Page 130 22M, 22V, 22D, 22J, 31A, 31T, 31C, 31M, 31D, 31J) 16MB nVidia Vanta 4XAGP (All models) 25P4058 Recovery CDs Win 2000 - Machine Type 6791 US Win2000 Recovery CD (Models 11U, 21U, 22U, 31U) 32P4522 IBM : Hardware Maintenance Manual...
  • Page 131 Recovery CDs Win 2000 - Machine Type 6791 AP Win2000 Recovery CD (Models 11A, 11D, 21A, 21D, 22A, 32P4523 22D, 31A, 31D) UK Win2000 Recovery CD (Models 11G, 21G, 22G, 31G) 32P4524 FR Win2000 Recovery CD (Models 11G, 21G, 22G, 31G) 32P4525 GR Win2000 Recovery CD (Models 11G, 21G, 22G, 31G) 32P4526...
  • Page 132 32P5033 Turkish EURO Phase II 32P5034 UK English 32P5035 US International 32P5036 Yugoslav/Latin 32P5037 Brazil/Portugese 32P5038 Keyboards (Standard PS/2 White) - Machine Type 6791 US English 32P5040 Arabic 32P5041 Belgian/French 32P5042 Belgian/UK 32P5043 Bulgarian 32P5044 IBM : Hardware Maintenance Manual...
  • Page 133 Keyboards (Standard PS/2 White) - Machine Type 6791 Chinese/US 32P5045 Czech 32P5046 Danish 32P5047 Dutch 32P5048 French 32P5049 French Canadian 058 32P5050 French Canadian 445 32P5051 German 32P5052 Greek 32P5053 Hebrew 32P5054 Hungarian 32P5055 Iceland 32P5056 Italian 32P5057 Japanese 32P5058 Korean 32P5059 LA Spanish...

  • Page 134: Desktop Model

    Line Cord 34G0222 Line Cord 13F9978 Line Cord 14F0032 Line Cord 13F9996 Line Cord 14F0068 Line Cord 36L8878 Line Cord 02K0545 Line Cord 14F0086 Line Cord 14F0014 Line Cord 14F0050 Desktop Model Types 6349, 6792, 6793 IBM : Hardware Maintenance Manual...
  • Page 135 Machine Type 6349 Top Cover Assembly (Pearl White) (Models 16G, 18G, 22G, 06P2732 24G, 32G, 34G, 71G, 72G, 73G, 74G, 75G, 76G) Top Cover Assembly (Stealth Black) (Models 91S, 91P, 11U, 19K7644 92S, 92P, 17U, 93S, 93P, 21U, 21F, 23U, 23F, 94S, 94P, 95S, 95P, 31U, 31F, 33U, 33F, 96S, 96P, CTO) Power Supply 185W PFC (All models except 91P, 92P, 93P, 94P, 24P6883...
  • Page 136 CDT Blue Nameplate (All models) 09N5733 DASD Rail Kit, Soft Mount Assembly w/Clip (All models) 19K5331 DASD Rail Kit, Soft Mount Assembly (All models) 23P1328 Foot (4) (All models) 03K9655 Primary IDE Cable (All models) 37L4525 IBM : Hardware Maintenance Manual...
  • Page 137 Machine Type 6349 Secondary IDE Cable (All models) 37L5098 Secondary IDE Cable (All models) 09N5929 Floppy Disk Drive Cable (All models) 33L2596 CD-ROM Audio Cable (All models) 75H9219 Fan/Speaker Bracket (All models) 09N5763 Miscellaneous Hardware Kit (All models) 09N5764 Planar Shield (All models) 25P4688 Serial Cable 24P9065...
  • Page 138 TR Win 98 Recovery CD (Models 16G, 22G, 32G, 71G, 73G, 32P4518 75G) SK Win 98 Recovery CD (Models 16G, 22G, 32G, 71G, 73G, 32P4519 75G) GK Win 98 Recovery CD (Models 16G, 22G, 32G, 71G, 73G, 32P4521 75G) IBM : Hardware Maintenance Manual...
  • Page 139 Recovery CDs Win 2000 - Machine Type 6349 US Win2000 Recovery CD (Models 17U, 23U, 33U, CT0) 32P4522 UK Win2000 Recovery CD (Models 18G, 24G, 34G, 72G, 74G, 32P4524 76G) FR Win2000 Recovery CD (Models 18G, 24G, 34G, 72G, 74G, 32P4525 76G) GR Win2000 Recovery CD (Models 18G, 24G, 34G, 72G, 74G,...
  • Page 140 Polish (Models 16G, 18G, 22G, 24G, 32G, 34G, 71G, 72G, 73G, 32P5062 74G, 75G, 76G) Portugese (Models 16G, 18G, 22G, 24G, 32G, 34G, 71G, 72G, 32P5063 73G, 74G, 75G, 76G) Romanian (Models 16G, 18G, 22G, 24G, 32G, 34G, 71G, 72G, 32P5064 73G, 74G, 75G, 76G) IBM : Hardware Maintenance Manual...
  • Page 141 Keyboards (Standard PS/2 White) - Machine Type 6349 Russian (Models 16G, 18G, 22G, 24G, 32G, 34G, 71G, 72G, 73G, 32P5065 74G, 75G, 76G) Russian/Cy (Models 16G, 18G, 22G, 24G, 32G, 34G, 71G, 72G, 32P5066 73G, 74G, 75G, 76G) Serbian/Cyrillic (Models 16G, 18G, 22G, 24G, 32G, 34G, 71G, 32P5067 72G, 73G, 74G, 75G, 76G) Slovak (Models 16G, 18G, 22G, 24G, 32G, 34G, 71G, 72G, 73G,...
  • Page 142 Speaker Assembly - Spade terminals (All models) 01K4909 92mm Fan w/Grommets (All models) 33L2594 Control Panel (power switch) (All models) 37L5092 Chassis Assembly (All models) 25P4682 System Board W/O POV2 Card (All models except 24U, 33U, 25P5090 33G) IBM : Hardware Maintenance Manual...
  • Page 143 Machine Type 6792 System Board W/ POV2 Card (24U, 33U, 33G, CTO) 25P5091 Processor - Intel P4 1.5GHz (Model CTO) 25P5040 Processor - Intel P4 1.6GHz (Models 11U, 11F, 11S, 11P, 11G, 25P5114 11A, 11T, 11C, 11M, 11V, 11D, 11J, 15U, 15F, CAU, CTO) Processor - Intel P4 1.8GHz (Models 21U, 21F, 21S, 21P, 21G, 25P5115 21A, 21T, 21C, 21M, 21V, 21D, 21J, 22U, 22F, 22S, 22P, 22G, 22A,...
  • Page 144 PCMCIA/IEEE - 1394 Combo PCI-LP (Model CTO) Jazz Infinity, 2-piece Tier-1 (Black) (Model CTO) 25P4726 Power brick - US, CE, CF, LA, Taiwan (Model CTO) 10K2587 Power brick - Europe (non UK) (Model CTO) 10K2591 IBM : Hardware Maintenance Manual...
  • Page 145 Machine Type 6792 Power brick - Hong Kong (2-prong version) (Model CTO) 10K2597 Power brick - Hong Kong (3-prong version) (Model CTO) 25P5703 Power brick - UK (Northern Ireland, Wales, GB, Scotland, 25P5703 England) (Model CTO) Power brick - Japan (Model CTO) 10K2593 Power brick - Austrailia, New Zealand (Model CTO) 25P5705...
  • Page 146 GK Win2000 Recovery CD (Models 11G, 21G, 22G, 31G, 33G) 32P4546 Keyboards (Standard PS/2 Black) - Machine Type 6792 US English 32P5000 Arabic 32P5001 Belgian/French 32P5002 Belgian/UK 32P5003 Bulgarian 32P5004 Chinese/US 32P5005 Czech 32P5006 Danish 32P5007 Dutch 32P5008 French 32P5009 IBM : Hardware Maintenance Manual...
  • Page 147 Keyboards (Standard PS/2 Black) - Machine Type 6792 French Canadian 058 32P5010 French Canadian 445 32P5011 German 32P5012 Greek 32P5013 Hebrew 32P5014 Hungarian 32P5015 Iceland 32P5016 Italian 32P5017 Japanese 32P5018 Korean 32P5019 LA Spanish 32P5020 Norwegian 32P5021 Polish 32P5022 Portugese 32P5023 Romanian 32P5024...
  • Page 148 Swiss F/G 32P5071 Thailand 32P5072 Turkish EURO Phase I 32P5073 Turkish EURO Phase II 32P5074 UK English 32P5075 US International 32P5076 Yugoslav/Latin 32P5077 Brazil/Portugese 32P5078 Power Cords - Type 6792 Line Cord 6952301 Line Cord 13F9939 IBM : Hardware Maintenance Manual...
  • Page 149 Power Cords - Type 6792 Line Cord 34G0222 Line Cord 13F9978 Line Cord 14F0032 Line Cord 13F9996 Line Cord 14F0068 Line Cord 36L8878 Line Cord 02K0545 Line Cord 14F0086 Line Cord 14F0014 Line Cord 14F0050 Machine Type 6793 Top Cover Assembly (Pearl White) (Models 11G, 11A, 11T, 11C, 06P2732 11M, 11V, 11D, 11J, 21G, 21A, 21T, 21C, 21M, 21V, 21D, 21J, 22G, 22A, 22T, 22C, 22M, 22V, 22D, 22J, 31G, 31A, 31T, 31C, 31M,...
  • Page 150 Secondary IDE Cable (All models) 09N5929 Floppy Disk Drive Cable (All models) 33L2596 CD-ROM Audio Cable (All models) 75H9219 Fan/Speaker Bracket (All models) 09N5763 Miscellaneous Hardware Kit (All models) 09N5764 Planar Shield (All models) 25P4688 Serial Cable 24P9065 IBM : Hardware Maintenance Manual...
  • Page 151 Machine Type 6793 Fan Bracket Assembly - 60mm Fan 22P3635 40GB Hard Drive 7200rpm EIDE ATA-100 (All models) 19K1568 Mouse, 2-button PS/2 (Black) (Models 11U, 11F, 11S, 11P, 21U, 10L6149 21F, 21S, 21P, 22U, 22F, 22S, 22P, 31U, 31F, 31S, 31P) Mouse, 2-button PS/2 (White) (Models 11G, 11A, 11T, 11C, 10L6145 11M, 11V, 11D, 11J, 21G, 21A, 21T, 21C, 21M, 21V, 21D, 21J, 22G,...
  • Page 152 Russian 32P5025 Russian/Cy 32P5026 Serbian/Cyrillic 32P5027 Slovak 32P5028 Spanish 32P5029 Swedish/Finn 32P5030 Swiss F/G 32P5031 Thailand 32P5032 Turkish EURO Phase I 32P5033 Turkish EURO Phase II 32P5034 UK English 32P5035 US International 32P5036 Yugoslav/Latin 32P5037 IBM : Hardware Maintenance Manual...
  • Page 153 Keyboards (Standard PS/2 Black) - Machine Type 6793 Brazil/Portugese 32P5038 Keyboards (Standard PS/2 White) - Machine Type 6793 US English 32P5040 Arabic 32P5041 Belgian/French 32P5042 Belgian/UK 32P5043 Bulgarian 32P5044 Chinese/US 32P5045 Czech 32P5046 Danish 32P5047 Dutch 32P5048 French 32P5049 French Canadian 058 32P5050 French Canadian 445 32P5051...

  • Page 154: Microtower Model

    Line Cord 13F9978 Line Cord 14F0032 Line Cord 13F9996 Line Cord 14F0068 Line Cord 36L8878 Line Cord 02K0545 Line Cord 14F0086 Line Cord 14F0014 Line Cord 14F0050 Microtower Model Types 2292, 6350, 6794, 6795, 6823, 6825 IBM : Hardware Maintenance Manual...
  • Page 155 Machine Type 2292 Side Cover Assembly (Raven Black) (All models) 25P0066 Chassis, staked (All models) 25P0064 Front Bezel Assembly (Raven Black) (All models) 25P0067 CD-ROM Drive 48X (Black) (Models 13U, 33U) 24P3605 DVD-ROM 16X/48X (Black) (Model 21U) 24P3623 3.5-in. 1.44 M 2-mode Floppy Disk Drive (All Models) 75H9550 20GB Hard Drive, Value EIDE ATA-100 (Models 13U, 33U) 19K1560...
  • Page 156 GEForce2 MX-VGA only (Model 21U) 25P5848 Recovery CDs Win XP Home - Machine Type 2292 US Win XP Home Recovery CD (Models 11U, 21U, 31U) Keyboards (USB ) - Machine Type 2292 US English 19K1910 IBM : Hardware Maintenance Manual...
  • Page 157 Power Cords - Type 2292 Line Cord 6952301 Machine Type 6350 Side Cover Assembly (Raven Black) (All models) 25P0066 Chassis, staked (All models) 25P0064 Front Bezel Assembly (Raven Black) (All models) 25P0067 CD-ROM Drive 48X (Black) (Models 11U, 13U, 21G, 23G, 31U, 24P3605 31F, 31G, 33U, 33F, 33G, CTO) DVD-ROM 16X/48X (Black) (Model CTO)
  • Page 158 GEForce2 MX-VGA only (Model CTO) 25P5848 nVidia GEForce2 MX-VGA/TVout (Model CTO) 22P1069 64MB nVidia GEForce2 GTS Pro (Model CTO) 22P1390 56k V.90 data/fax PCI Modem (US) (Model CTO) 19K2965 1394 Firewire PCI-LP (Model CTO) 22P6849 IBM : Hardware Maintenance Manual...
  • Page 159 Machine Type 6350 PCMCIA/IEEE - 1394 Combo PCI-LP (Model CTO) Jazz Infinity, 2-piece Tier-1 (Black) (Model CTO) 25P4726 Power brick - US, CE, CF, LA, Taiwan (Model CTO) 10K2587 Recovery CDs Win 98 - Machine Type 6350 US Win 98 Recovery CD (Models 11U, 31U, CTO) 32P4495 UK Win 98 Recovery CD (Models 21G, 31G) 32P4497...
  • Page 160 German (Models 21G, 23G, 31G, 33G) 32P5012 Greek (Models 21G, 23G, 31G, 33G) 32P5013 Hebrew (Models 21G, 23G, 31G, 33G) 32P5014 Hungarian (Models 21G, 23G, 31G, 33G) 32P5015 Iceland (Models 21G, 23G, 31G, 33G) 32P5016 IBM : Hardware Maintenance Manual...
  • Page 161 Keyboards (Standard PS/2 Black) - Machine Type 6350 Italian (Models 21G, 23G, 31G, 33G) 32P5017 LA Spanish (Models 91S, 93S, 95S, 96S) 32P5020 Norwegian (Models 21G, 23G, 31G, 33G) 32P5021 Polish (Models 21G, 23G, 31G, 33G) 32P5022 Portugese (Models 21G, 23G, 31G, 33G) 32P5023 Romanian (Models 21G, 23G, 31G, 33G) 32P5024...
  • Page 162 Fan Sink (1.3 - 1.8 GHz) (Models 11U, 11A, 11T, CAU, 21U, 21F, 32P4002 21G, 21A, 21T, 22G, 23G, CBU, CTO) Fan Sink (1.9 - 2.2GHz) (Models 31U, 31F, 31G, 31A, 31T, CCU, 32P4004 CTO) IBM : Hardware Maintenance Manual...
  • Page 163 Machine Type 6794 Power Supply 185W PFC (All models) 24P6883 Processor - Intel P4 1.5GHz (Model CTO) 25P5040 Processor - Intel P4 1.6GHz (Models 11U, 11A, 11T, CAU, CTO) 25P5114 Processor - Intel P4 1.8GHz (Models 21U, 21F, 21G, 21A, 21T, 25P5115 22G, 23G, CBU, CTO) Processor - Intel P4 2.0GHz (Models 31U, 31F, 31G, 31A, 31T,...
  • Page 164 SL Win 98 Recovery CD (Model 22G) 32P4516 CZ Win 98 Recovery CD (Model 22G) 32P4517 TR Win 98 Recovery CD (Model 22G) 32P4518 SK Win 98 Recovery CD (Model 22G) 32P4519 GK Win 98 Recovery CD (Model 22G) 32P4521 IBM : Hardware Maintenance Manual...
  • Page 165 Recovery CDs Win 2000 - Machine Type 6794 US Win2000 Recovery CD (Models 11U, 21U, 31U) 32P4522 AP Win2000 Recovery CD (Models 11A, 21A, 31A) 32P4523 UK Win2000 Recovery CD (Models 21G, 31G) 32P4524 FR Win2000 Recovery CD (Models 21G, 31G) 32P4525 IT Win2000 Recovery CD (Models 21G, 31G) 32P4528...
  • Page 166 UK English 32P5035 US International 32P5036 Yugoslav/Latin 32P5037 Brazil/Portugese 32P5038 Keyboards (Standard PS/2 White) - Machine Type 6794 US English 32P5040 Arabic 32P5041 Belgian/French 32P5042 Belgian/UK 32P5043 Bulgarian 32P5044 Chinese/US 32P5045 Czech 32P5046 Danish 32P5047 IBM : Hardware Maintenance Manual...
  • Page 167 Keyboards (Standard PS/2 White) - Machine Type 6794 Dutch 32P5048 French 32P5049 French Canadian 058 32P5050 French Canadian 445 32P5051 German 32P5052 Greek 32P5053 Hebrew 32P5054 Hungarian 32P5055 Iceland 32P5056 Italian 32P5057 Japanese 32P5058 Korean 32P5059 LA Spanish 32P5060 Norwegian 32P5061 Polish 32P5062...
  • Page 168 "L" Cover (Raven Black) (Models 31U, 31F, 31S, 31P) 25P0065 "L" Cover (Pearl White) (Models 31G, 31A, 31T, 31C, 31M, 31V, 25P0075 31D, 31J) Bezel Blanks Kit (All models) 25P0068 Front Bezel Release Arm (All models) 25P0069 IBM : Hardware Maintenance Manual...
  • Page 169 Machine Type 6795 I/O Cards Retainer (All models) 25P0070 DASD Rail Kit, soft mount w/ clips (All models) 19K5331 Floppy Disk Drive Cable (All models) 01K1513 Audio Cable (All models) 75H9219 Dual USB Cable (All models) 22P1188 Primary IDE Cable (All models) 37L4525 Secondary IDE Cable (All models) 37L5098...
  • Page 170 Dutch (Model 31G) 32P5048 French (Model 31G) 32P5049 German (Model 31G) 32P5052 Greek (Model 31G) 32P5053 Hebrew (Model 31G) 32P5054 Hungarian (Model 31G) 32P5055 Iceland (Model 31G) 32P5056 Italian (Model 31G) 32P5057 Norwegian (Model 31G) 32P5061 IBM : Hardware Maintenance Manual...
  • Page 171 Keyboards (Standard PS/2 White) - Machine Type 6795 Polish (Model 31G) 32P5062 Portugese (Model 31G) 32P5063 Romanian (Model 31G) 32P5064 Russian (Model 31G) 32P5065 Russian/Cy (Model 31G) 32P5066 Serbian/Cyrillic (Model 31G) 32P5067 Slovak (Model 31G) 32P5068 Spanish (Model 31G) 32P5069 Swedish/Finn (Model 31G) 32P5070 Swiss F/G (Model 31G)
  • Page 172 23U, 23F, 28C, 2AM, 2AV, 2BJ. CAU, CBU, CCU, CTO, 91A, 19A, 19T, 2EA, 2ET, 21A) 256MB Memory 133MHz (Models 22U, 24U, 24F, 25S, 25P, 27A, 10K0060 29C, 2CJ, 2DG, 31U, 32U, 32F, 33A, 34C, 35J, 36G, CTO, 2FA, 2FT, 37M, 37V, 37D, 38A ,38T) IBM : Hardware Maintenance Manual...
  • Page 173 Machine Type 6823 Power Supply 185W PFC (All models except 15C, 25P, 28C, 24P6883 29C) Power Supply 185W Wide Ranging (China) (Models 15C, 25P, 24P6885 28C, 29C, CTO) Processor - Intel P4 1.5GHz (Models 91U, 91G, 92U, 92F, 93A, 25P5040 94M, 94V, CTO, 91A) Processor - Intel P4 1.6GHz (Models 11U, 12U, 13G, 14A, 15C, 25P5114...
  • Page 174 Power brick - Europe (non UK) (Models 91G, 13G, 18G, 2DG, 10K2591 36G, CTO) Power brick - Hong Kong (2-prong version) (Models 94M, 10K2597 16M, 2AM, CTO, 37M, 37D) Power brick - Hong Kong (3-prong version) (Models 94M, 25P5703 16M, 2AM, CTO, 37M, 37D) IBM : Hardware Maintenance Manual...
  • Page 175 Machine Type 6823 Power brick - UK (Northern Ireland, Wales, GB, Scotland, 25P5703 England) (Models 91G, 13G, 18G, 2DG, 36G, CTO) Power brick - Japan (Models 17J, 2BJ, 2CJ, 35J, CTO) 10K2593 Power brick - Austrailia, New Zealand (Models 33A, 14A, 93A, 25P5705 27A, CTO, 91A, 19A, 19T, 2FA, 2FT, 38A, 38T, 21A) Power brick - Brazil (Models 25P, CTO)
  • Page 176 Hungarian (Model CTO) 22P7265 Iceland (Model CTO) 22P7266 Italian (Model CTO) 22P7267 Japanese (Model CTO) 22P7268 LA Spanish (Model CTO) 22P7269 Norwegian (Model CTO) 22P7270 Polish (Model CTO) 22P7271 Portugese (Model CTO) 22P7272 Romanian (Model CTO) 22P7273 IBM : Hardware Maintenance Manual...
  • Page 177 Keyboard/Mouse Combo (Wireless Desktop Kit, Black) - Machine Type 6823 Russian (Model CTO) 22P7274 Russian/Cy (Model CTO) 22P7275 Serbian/Cyrillic (Model CTO) 22P7276 Slovak (Model CTO) 22P7277 Spanish (Model CTO) 22P7278 Swedish/Finn (Model CTO) 22P7279 Swiss F/G (Model CTO) 22P7280 Thailand (Models CTO, 19T, 2ET, 2FT, 38T) 22P7281 Turkish EURO Phase I (Model CTO) 22P7282...
  • Page 178 Processor - Intel P4 2.0GHz (Models 31U, 31F, CCU, CTO) 25P6177 Retention Module Kit (All models) 24P4811 "L" Cover (Raven Black) (All models) 25P0065 Bezel Blanks Kit (All models) 25P0068 Front Bezel Release Arm (All models) 25P0069 I/O Cards Retainer (All models) 25P0070 IBM : Hardware Maintenance Manual...
  • Page 179 Machine Type 6825 DASD Rail Kit, soft mount w/ clips (All models) 19K5331 Floppy Disk Drive Cable (All models) 01K1513 Audio Cable (All models) 75H9219 Dual USB Cable (All models) 22P1188 Primary IDE Cable (All models) 37L4525 Secondary IDE Cable (All models) 37L5098 Speaker Assembly (All models) 00N5151...
  • Page 180 32P5016 Italian 32P5017 Japanese 32P5018 Korean 32P5019 LA Spanish 32P5020 Norwegian 32P5021 Polish 32P5022 Portugese 32P5023 Romanian 32P5024 Russian 32P5025 Russian/Cy 32P5026 Serbian/Cyrillic 32P5027 Slovak 32P5028 Spanish 32P5029 Swedish/Finn 32P5030 Swiss F/G 32P5031 Thailand 32P5032 IBM : Hardware Maintenance Manual...
  • Page 181 Keyboards (Standard PS/2 Black) - Machine Type 6825 Turkish EURO Phase I 32P5033 Turkish EURO Phase II 32P5034 UK English 32P5035 US International 32P5036 Yugoslav/Latin 32P5037 Brazil/Portugese 32P5038 Power Cords - Type 6825 Line Cord 6952301 Line Cord 13F9939 Line Cord 34G0222 Line Cord 13F9978...
  • Page 182 IBM : Hardware Maintenance Manual...

  • Page 183: Chapter 8. Additional Service Information

    Power-on the computer. The system senses the change in the position and erases the password. It is necessary to move the jumper back to the previous position. Remind the user to enter a new password when service is complete. © Copyright IBM Corp. 2001...

  • Page 184: Vital Product Data

    This assistance is between the customer and the servicer. The servicer can use the DMI MIF Browser to update the MIF information in the EPROM. It is anticipated that some servicers might charge for this service. IBM : Hardware Maintenance Manual...

  • Page 185: Alert On Lan

    To update the EPROM using the DMI MIF Browser, use the following procedure. Click Start from the desktop, then Programs. Select IBM SystemView Agent Select the Serial Number Information icon Click the plus sign to expand. Select the component you want to view or edit.

  • Page 186: Flash (Bios/Vpd) Update Procedure

    “Identifying parts on the system board” on page 28 or the label inside the computer for more information. Insert the upgrade diskette into the diskette drive. Power-on the computer. The IBM Logo will appear. When the Flash Update Utility appears, select the country/keyboard, then press Enter.

  • Page 187: Power Management

    Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Advanced Power Management and Rapid Resume™ Manager are features of some personal computers. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power...

  • Page 188: Setting Automatic Hardware Power Management Features

    Wake on LAN: If the computer has a properly configured token-ring or Ethernet LAN adapter card that is Wake on LAN-enabled and there is remote network management software, you can use the IBM-developed Wake on LAN feature. When you set Wake on LAN to Enabled, the computer will turn on when it...
  • Page 189 receives a specific signal from another computer on the local area network (LAN). For further information, see “Wake on LAN” on page 183. Chapter 8. Additional Service Information...

  • Page 190: Network Settings

    Press Esc twice to return to the Configuration/Setup Utility program menu. Before you exit from the program, select Save Settings from the Configuration/Setup Utility program menu. To exit from the Configuration/Setup Utility program, press Esc and follow the instructions on the screen. IBM : Hardware Maintenance Manual...

  • Page 191: Wake On Lan

    Wake on LAN This setting is used to enable or disable the IBM-developed Wake on LAN feature. This feature makes it possible for the computer to be turned on remotely by a network server. Remote network management software must be used in conjunction with this feature.
  • Page 192 IBM : Hardware Maintenance Manual...

  • Page 193: Chapter 9. Related Service Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: •...

  • Page 194: Electrical Safety

    — When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. — Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. IBM : Hardware Maintenance Manual...

  • Page 195: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 196: Handling Electrostatic Discharge-Sensitive Devices

    Insulation must not be frayed or worn. Remove the cover. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 197: Grounding Requirements

    Korean • Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
  • Page 198 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 199 Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. • Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting.
  • Page 200 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 201 Aqueça a mais de 100°C (212°F) • Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
  • Page 202 CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. IBM : Hardware Maintenance Manual...
  • Page 203 Chapter 9. Related service information...
  • Page 204 IBM : Hardware Maintenance Manual...
  • Page 205 Chapter 9. Related service information...
  • Page 206 IBM : Hardware Maintenance Manual...
  • Page 207 Chapter 9. Related service information...
  • Page 208 IBM : Hardware Maintenance Manual...
  • Page 209 Chapter 9. Related service information...
  • Page 210 IBM : Hardware Maintenance Manual...
  • Page 211 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d'un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 212 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 213 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l'unité et l'interrupteur d'alimentation du bloc d'alimentation ne coupent pas l'arrivée de courant électrique à...
  • Page 214 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1.
  • Page 215 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 216 Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. IBM : Hardware Maintenance Manual...
  • Page 217 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
  • Page 218 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 219 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell'alimentazione situato sull'unità e l'interruttore di alimentazione posto sull'alimentatore non disattiva la corrente elettrica fornita all'unità. L'unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione.
  • Page 220 IBM : Hardware Maintenance Manual...
  • Page 221 Chapter 9. Related service information...
  • Page 222 IBM : Hardware Maintenance Manual...
  • Page 223 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
  • Page 224 Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 225 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.

  • Page 226: Send Us Your Comments

    We want to know your opinion about this manual (part number 24P2934). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: _________________________________________...

  • Page 227: Problem Determination Tips

    IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid...

  • Page 228: Trademarks

    The evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the responsibility of the user. Trademarks The following terms are trademarks of the IBM Corporation in the United States, other countries, or both:...
  • Page 230 IBM@ Part Number: 24P2934 File Number: 24P2934 0424P2934...

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