hit counter script
IBM System Storage DS3300 Installation, User's, And Maintenance Manual
  1. Manuals
  2. Brands
  3. IBM Manuals
  4. Storage
  5. System Storage DS3300
  6. Installation, user's, and maintenance manual

IBM System Storage DS3300 Installation, User's, And Maintenance Manual

Storage subsystem
Hide thumbs Also See for System Storage DS3300:
Table of Contents

Advertisement

Quick Links

See also: Owner's Manual , Installation Manual
System Storage DS3300 Storage Subsystem
Installation, User's, and Maintenance Guide

Advertisement

Table of Contents
loading

Related Manuals for IBM System Storage DS3300

Summary of Contents for IBM System Storage DS3300

  • Page 1 System Storage DS3300 Storage Subsystem Installation, User’s, and Maintenance Guide...
  • Page 3 System Storage DS3300 Storage Subsystem Installation, User’s, and Maintenance Guide...
  • Page 4 Warranty Information document that comes with the storage subsystem. Fourth Edition (October 2009) © Copyright International Business Machines Corporation 2007, 2009. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

  • Page 5: Table Of Contents

    Preparing the site ..... . . 21 Installing the DS3300 in a rack cabinet ....21 Chapter 3.
  • Page 6 Installing the storage subsystem configuration ... . 36 Connecting hosts to the DS3300 ....36 DS3300 single-controller connections .
  • Page 7 Hardware service and support ....110 IBM Taiwan product service ....110 Appendix C.
  • Page 8 System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 9: Figures

    10. DS3300 dimensions......13 11. DS3300 airflow ....... 15 12.
  • Page 10 56. DS3300 storage subsystem parts ......101 57. Serial number location on DS3300 ......105 viii System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 11 2. Software and firmware levels for the DS3300 storage subsystem ... . . 12 3. DS3300 weights ....... 13 4.
  • Page 12 System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 13: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2007, 2009...
  • Page 14 DANGER Hazardous voltage, current, or energy levels are present inside any component that has this label attached. Do not open any cover or barrier that contains this label. (L001) System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 15 DANGER Rack-mounted devices are not to be used as shelves or work spaces. (L002) xiii Safety...
  • Page 16 DANGER Multiple power cords. The product might be equipped with multiple power cords. To remove all hazardous voltages, disconnect all power cords. (L003) System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 17 DANGER When working on or around the system, observe the following precautions: Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v Connect power to this unit only with the provided power cord. Do not use the provided power cord for any other product.
  • Page 18 18-32 kg (39.7-70.5 lb) The weight of this part or unit is between 18 and 32 kg (39.7 and 70.5 lb). It takes two persons to safely lift this part or unit. (C009) System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 19: Chapter 1. Introduction

    With iSCSI host connectivity and support for RAID levels 0, 1, 3, 5, and 6, the DS3300 provides an internal physical storage capacity that is scalable up to 5.4 TB (terabytes) when using 450 GB Serial Attached SCSI (SAS) hard disk drives or up to 12.0 TB (terabytes) when using...

  • Page 20: Example Of Ds3300 Serial Number Label, Product Name, And Machine Type And Model Number Locations

    Warranty Information document that comes with the storage subsystem. Record information about the DS3300 in Table 8 on page 105. You will need this information if you have to call for service. The serial number is on the label in the vertical recess on the left bezel. The serial number is also on the left chassis flange and on the rear of the chassis.

  • Page 21: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements in this document are also in the multilingual IBM Systems Safety Notices document, which is in the Documentation folder on the IBM System Storage DS3000 Support CD. Each statement is followed by a reference number that you can use to locate the corresponding statement in your language in the IBM Systems Safety Notices document.

  • Page 22: Features And Operating Specifications

    Features and operating specifications Table 1 contains a summary of the features and operating specifications of the DS3300. Depending on your DS3300 model, some features might not be available, or some specifications might not apply. Table 1. Features and operating specifications...

  • Page 23: Models And Optional Devices

    Go to http://www.ibm.com/ servers/storage/support/disk/. From the menu at the top of the page, click My account. From the My IBM menu at the top, select My Support. On the next page, click register now.

  • Page 24: Best Practices Guidelines

    (PDUs) inside a rack cabinet or directly into external receptacles. Similarly, the right and left power supplies of the storage expansion enclosures (such as the EXP3000) that are attached to the DS3300 should be connected to the same two independent external power circuits as the DS3300. This ensures that the DS3300 and all its attached storage expansion enclosures will have power in the event that only one power circuit is available.

  • Page 25: Storage Subsystem Components

    DS33000. Filler panel The DS3300 comes with filler panels in the drive bays. Before you install a hard disk drive, remove the filler panel and save it for future use. Each of the 12 drive bays must contain either a filler panel or a hard disk drive.
  • Page 26 Drives 9 - 12 Figure 4. Bezel (right side) The DS3300 supports up to twelve 3 Gbps SAS or SATA hard disk drives, which come preinstalled in drive trays. Install drives in the 12 drive bays on the front of the storage subsystem.

  • Page 27: Controllers

    The DS3300 has one or two hot-swappable and redundant RAID controllers. The controllers are at the rear of the storage subsystem. The left controller is controller A, and the right controller is controller B. When the DS3300 has two controllers, one controller will continue to operate if the other controller fails.

  • Page 28: Power Supply And Fans

    To preserve the optimal airflow, do not remove a failed power-supply unit from the DS3300 chassis until you are ready to replace it with a new power-supply unit.

  • Page 29: Battery Units

    LED indicates). Software and hardware compatibility and upgrades The latest DS3300 controller firmware and NVSRAM, the storage expansion enclosure (drive enclosure) ESM firmware, and the hard disk drive firmware must be installed to ensure optimal functionality, manageability, and reliability.

  • Page 30: Software And Firmware Support Code Upgrades

    Software and firmware support code upgrades To enable support for the DS3300, you must make sure that your system software and firmware are at the levels shown in Table 2, or later. Note: SATA hard disk drive support requires that the DS3300 controller and any storage expansion enclosures are at the firmware levels listed in the following table.

  • Page 31: Specifications

    ESM firmware version Specifications The specifications of the DS3300 are listed in Table 1 on page 4. This section provides additional site specifications for the DS3300 storage subsystem. Before you install the storage subsystem, you must either make sure that your planned installation site meets these requirements or prepare the site so that it does meet these requirements.

  • Page 32: Temperature And Humidity

    60 Hz. The power supplies meet standard voltage requirements for operation both inside the U.S.A. and outside the U.S.A. They use standard industrial wiring with line-to-neutral or line-to-line power connections. System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 33: Ac Power Recovery

    The agency ratings for the DS3300 storage subsystem are 6 amps at 100 V ac and 2.5 amps at 240 V ac. These are the overall maximum operating currents for this system. AC power recovery After normal power is restored after a total ac power failure, the storage subsystem performs power-on recovery procedures automatically without operator intervention.
  • Page 34 244 cm (96 in.) between T42 racks center lines of hot and cold aisle back Hot aisle back T42 racks front Airflow Figure 12. Example of cold aisle/hot aisle rack configuration System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 35: Chapter 2. Installing The Storage Subsystem

    Instructions for installing the DS3300 in a rack cabinet are provided in the Rack Installation Instructions. – Box of ID labels (used to label the enclosure IDs on the front of the DS3300) If you ordered additional premium features or entitlements, the premium features activation or entitlement kits might also come inside the box.

  • Page 36: Installation Overview

    A fully configured DS3300 weighs up to 30 kg (66 lb). At least two people should lift the DS3300 from the shipping box. You might want to open the sides of the shipping box and remove the components from the DS3300 before you lift it from the shipping box, to lighten the storage subsystem.

  • Page 37: Handling Static-Sensitive Devices

    If you are using out-of-band management, cable the DS3300 Ethernet ports to either the management workstation or the host. v If you are using in-band management, cable the DS3300 to the hosts. See “Connecting hosts to the DS3300” on page 36.

  • Page 38: Preparing For Installation

    Preparing for installation Before you install the DS3300 storage subsystem, create a detailed plan of how this unit will be used in your storage configuration. The plan should include determining RAID levels, failover requirements, operating systems that are to be used, and total storage capacity requirements.

  • Page 39: Preparing The Site

    Continue with “Installing the DS3300 in a rack cabinet.” Installing the DS3300 in a rack cabinet To install the DS3300 in a rack cabinet, follow the instructions in the Rack Installation Instructions document that comes with the DS3300. Then, continue with Chapter 3, “Cabling the storage subsystem,”...
  • Page 40 System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 41: Chapter 3. Cabling The Storage Subsystem

    The allowable range of enclosure ID settings is 0 through 99. However, for best results, do not set the enclosure ID to 00 or any number less than 80. The DS3300 enclosure ID is normally set to a value of 85 at the factory.

  • Page 42: Ethernet Cables

    Do not route the cable parallel to power cables, unless you are using shielded cables. Working with SAS cables Each DS3300 RAID controller has one x4 multilane SAS port for connecting to drive expansion enclosures. Use a 1M or 3M (1-meter or 3-meter) SAS cable with a mini-SAS 4x multilane SAS connector on each end to connect a controller host port to a host HBA and to connect the drive expansion port to a storage expansion enclosure.

  • Page 43: Connecting Storage Expansion Enclosures To The Ds3300

    If the storage expansion enclosures that you want to install currently contain logical drives or configured hot spares and you want them to be part of the DS3300 storage subsystem configuration, see the IBM DS3000 Storage Manager Version 2 Installation and Support Guide, which is in the Documentation folder on the IBM System Storage DS3000 Support CD.

  • Page 44: Redundant Drive Channel Pair

    SAS port. The storage expansion enclosures that are connected to this connector form a drive channel. The maximum number of hard disk drives that can be installed in one drive channel is 48. In a dual-controller DS3300, one drive channel from each controller combines to form a redundant drive-channel pair.

  • Page 45: Overview Of Steps To Connect Storage Expansion Enclosures To A Storage Subsystem

    “DS3300 storage subsystem drive cabling topologies” describes the recommended schemes for cabling storage expansion enclosures with one ESM or two ESMs to the DS3300 and to each other (if you are connecting more than one storage expansion enclosure). 3. Follow the cabling diagram for your chosen topology.

  • Page 46: One Single-Controller Ds3300 And One Or More Storage Expansion Enclosures

    One single-controller DS3300 and one or more storage expansion enclosures To cable one single-controller DS3300 to one or more single-ESM storage expansion enclosures, connect them as shown in Figure 16. DS3300 RAID controller A SAS cable To DS3300 RAID EXP3000...

  • Page 47: One Dual-Controller Ds3300 And One Storage Expansion Enclosure

    One dual-controller DS3300 and one storage expansion enclosure To cable one dual-controller DS3300 to one storage expansion enclosure, connect them as shown in Figure 17. DS3300 RAID controller A RAID controller B SAS cable To DS3300 RAID To DS3300 RAID...

  • Page 48: One Dual-Controller Ds3300 And Three Storage Expansion Enclosures

    To add a storage expansion enclosure to a dual-controller DS3300 storage subsystem that is running, complete the following steps: 1. Make sure that the DS3300 storage subsystem status is Optimal in the Storage Manager software. 2. Use the storage expansion enclosure Rack Installation Instructions document to install the new storage expansion enclosure in the rack.
  • Page 49 8. Connect the other end of the second SAS cable to the In port on the right ESM in the storage expansion enclosure. 9. Wait until the DS3300 storage subsystem status is Optimal in the Storage Manager software before proceeding to step 10.

  • Page 50: Upgrading A Single-Controller To A Dual-Controller When There Is No Attached Exp3000 Enclosure

    1. Turn off the DS3300 storage subsystem and all attached EXP3000 storage expansion enclosures. 2. Install a second RAID controller in the DS3300 storage subsystem by using the instructions in “Installing a controller” on page 64. 3. Install a second ESM in each EXP3000 that is connected to the DS3300 storage subsystem: a.
  • Page 51 Important: To minimize security risks, do not connect the DS3300 to a public LAN or public subnet. Use a local private network for the DS3300 and the management station Ethernet connectors. Chapter 3. Cabling the storage subsystem...

  • Page 52: Configuring The Storage Subsystem

    DS3000 Storage Manager Version 2 Installation and Support Guide for the operating system of the host server that you will use to manage the DS3300 storage subsystem. The Installation and Support Guide is in the Documentation folder on the IBM System Storage DS3000 Support CD.

  • Page 53: Host-Agent (In-Band) Management Method

    Figure 22 on page 36 shows the direct (out-of-band) management method. Note: Do not connect the DS3300 storage subsystem Ethernet ports to a public network or public subnet. To minimize security risks, create a private network between the DS3300 storage subsystem and the management station.

  • Page 54: Installing The Storage Subsystem Configuration

    Connecting hosts to the DS3300 The DS3300 can support up to 16 hosts, depending on the number of host ports and host partitions that are used on the DS3300 RAID controller. To protect against the loss of any one path from the host servers to the DS3300 storage subsystem, use redundant host connections.

  • Page 55: Ds3300 Single-Controller Connections

    DS3300 RAID controller to a gigabit Ethernet switch. v If the DS3300 is a dual-controller storage subsystem, connect an Ethernet cable from the host port on the other RAID controller on the DS3300 to a gigabit Ethernet switch. Notes: 1.

  • Page 56: Multiple-Port, Single-Controller Configuration

    DS3000 using multiple connections. Host system Host system with one iSCSI with one iSCSI connector connector Gigabit Ethernet switch DS3300 Figure 25. Multiple single-port hosts, single-controller configuration System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 57: Multiple-Host, Multiple-Port, Single-Controller, And Redundant-Path Configuration

    Ethernet switch switch DS3300 Figure 26. Multiple-host, multiple-port, single-controller, and redundant-path configuration You can replace the two gigabit Ethernet switches that are shown in Figure 26 and Figure 27 with one large gigabit Ethernet switch that has the required number of ports.

  • Page 58: Ds3300 Dual-Controller Configurations

    (VLAN) can also be used to isolate the two iSCSI networks, instead of a single switch. Host system Host system with two iSCSI with two iSCSI connectors connectors Gigabit Gigabit Ethernet Ethernet switch switch DS3300 Figure 29. Multiple-host, multiple-port, dual-controller configuration System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 59: Cabling The Ds3300 Power Supplies

    Cabling the DS3300 power supplies To connect the DS3300 power-supply cords, complete the following steps: 1. Connect a power cord to a power supply in the DS3300. 2. Attach the power cord to the strain relief guide that is on the underside of the power-supply handle.
  • Page 60 System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 61: Chapter 4. Operating The Storage Subsystem

    DS3300 storage configuration failure. Do not save these event log files only to a LUN in the DS3300 storage subsystem. 3. Use the Storage Subsystem Profile or DS3300 Profile to make sure that the following firmware levels are at the latest versions that the DS3300 storage...

  • Page 62: Hardware Inspection

    When you turn on and turn off the DS3300, be sure to use the startup sequence that is described in this section. If you are turning on the storage subsystem after an emergency shutdown or power outage, see “Restoring power...

  • Page 63: Power-Supply Switches And Connectors For The Ds3300

    Always wait at least 70 seconds after you turn off the power before you turn it on again. 2. If you are connecting a power cord to a DS3300 or storage expansion enclosure, turn off both of its power switches first. If the main circuit breaker is off, make sure that both power switches are off on each storage expansion enclosure in the rack cabinet before you turn on the main circuit breakers.

  • Page 64: Installing The Ds3000 Storage Manager Client

    See the IBM System Storage DS3000 Storage Manager Version 2 Installation and Support Guide for instructions for installing the DS3000 Storage Manager software. The Installation and Support Guide is in the Documentation folder on the IBM System Storage DS3000 Support CD. Use that document and the online help to configure the logical drives, partitions, and so on for the RAID controllers.

  • Page 65: Monitoring Status Through Software

    Save the profile in a location other than the logical drives that are created for the DS3300. Always see the readme file that is included with the DS3300 storage subsystem firmware package (whether the firmware is accessed by the Web or a CD) for any special requirements or restrictions that apply to that firmware version.

  • Page 66: Firmware Updates

    ESM firmware upgrades. Save the profile and all configuration (.cfg) files to a server disk that will remain accessible in the event of a DS3300 storage configuration failure. Do not save these files only to a LUN in the storage subsystem.

  • Page 67: Checking The Leds

    LED on a component indicates that it is safe to remove that component. The DS3300 also has a blue system locator LED that is lit when the menu function is selected in the Subsystem Management window, causing the Locate command to be sent to the DS3300.

  • Page 68: Power-Supply Leds

    AC power LED (green) Figure 31. Power-supply LEDs DC power LED (green) When this green LED is lit, it indicates that the DS3300 is turned on and is supplying both 5-volt and 12-volt dc power to the DS3300. OK to remove LED (blue) When this blue LED is lit, it indicates that it is safe to remove the power-supply unit.

  • Page 69: Front Leds

    Front LEDs This section describes the primary LEDs and controls on the front of the DS3300 storage subsystem. Hard disk drive activity LED Hard disk drive status LED System Storage Power-on LED System locator LED Overtemperature LED System error LED Figure 32.

  • Page 70: Controller Leds

    Service action allowed (OK to remove) (blue) When this LED is lit, it indicates that it is safe to remove the controller from the DS3300; no activity is taking place, and no data remains in the memory cache. The normal condition of this LED is off.

  • Page 71: Iscsi Leds

    The iSCSI LEDs are showin in the following illustration. iSCSI activity iSCSI speed iSCSI speed iSCSI activity Figure 34. iSCSI LEDs iSCSI speed (amber) When this LED is lit, it indicates that the port is operating at 1000 Mbps. When this LED is off, it indicates that the speed of the port is 100 Mbps. iSCSI activity (green) When this LED is lit, it indicates that the link is established with the controller.

  • Page 72: Turning Off The Storage Subsystem

    Turning off the storage subsystem The DS3300 is designed to run continuously. After you turn it on, do not turn it off. Turn off the power only in the following situations: v Instructions in a hardware or software procedure require that you turn off the power.
  • Page 73 Power-off overview Review the following information before you continue with the power-off procedure: Turn off the power to each device according to the following shutdown sequence: 1. Turn off power to the host before the storage subsystem. If the host must stay powered-on to support a network, see the operating-system documentation for information about disconnecting the storage subsystem logical drives from the host before the storage subsystem is powered-off.

  • Page 74: Performing An Emergency Shutdown

    2. Check the LEDs. Make note of any amber LEDs that are lit so that you can correct the problem when you turn on the power again. 3. Turn off all power-supply switches, starting with the DS3300 storage subsystem first and followed by the storage expansion enclosures. Then, disconnect the power cables from the storage subsystem.

  • Page 75: Recovering From An Overheated Power Supply

    5. Turn on both of the power-supply switches on the DS3300. The green LEDs on the front and the rear of the DS3300 should remain lit. If other amber LEDs are lit, see Chapter 6, “Solving problems,” on page 95.
  • Page 76 After the air has cooled, the power supplies should turn on automatically. If the power supplies restart automatically, the controllers will reset and return to normal operation. System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 77: Cache Memory And Cache Battery

    Yes: Go to step 8. v No: Go to step 6. 6. Turn off both power switches on the DS3300 (see Figure 30 on page 45) and then power-off all connected storage expansion enclosures. Wait 1 minute and then turn on power to all connected storage expansion enclosures.

  • Page 78: Controller Cache Battery

    For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (C007) Replace a battery in the DS3300 when it is identified as failing by the DS3000 Storage Manager Subsystem Management window, or when the battery fault LED on the RAID controller is lit.

  • Page 79: Controller Battery Age Timer

    In the Storage Manager software, if the battery age timer indicates that the battery is 2 years old, but the battery is not reported as failed, do not call your IBM technical-support representative to replace the battery. Instead, reset the battery age by using the procedure that is described in the Storage Manager software online help.
  • Page 80 System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 81: Chapter 5. Replacing Components

    Each controller and power supply has a blue service action allowed LED. The purpose of the service action allowed LED is to help ensure that a component is not removed before it is safe to do so. Do not remove any DS3300 component unless the component service action allowed LED is lit.

  • Page 82: Installing A Controller

    Smcli ctlr_A_IP_address -c "set storageSubsystem redundancyMode=duplex;" 5. Shut down the storage subsystem, and then start it again (see “Turning on the storage subsystem” on page 44). If controller A was successfully converted to System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 83: Installing A Controller

    ESM in the last storage expansion unit in the chain to the drive expansion port on controller B of the DS3300. 12. Wait up to 5 to 10 minutes for the DS3000 Storage Manager software to report the drives and the redundant drive path.

  • Page 84: Replacing A Controller

    To replace a controller in a DS3300, complete the following steps. Attention: v If you are replacing a failed controller with a replacement controller from IBM Service, you will transfer the controller battery to the replacement controller. The replacement controller contains a 512 MB DIMM; if the capacity of the DIMM in the failed controller is larger than 512 MB, you will also transfer that DIMM to the replacement controller.

  • Page 85: Removing And Replacing A Controller

    Attention: Static electricity can damage the storage subsystem and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them. 6. Unpack the new controller. Save all packing materials in case you have to return the new controller.

  • Page 86: Removing The Battery Unit From The Controller

    14. Connect the cables that you disconnected in step 7 on page 67. 15. (Single-controller only) Turn on the DS3300 (see “Turning on the storage subsystem” on page 44).

  • Page 87: Working With Hot-Swap Hard Disk Drives

    Drives: – The DS3300 supports 3 Gbps SAS or SATA hard disk drives. – For optimum performance, never insert a drive into the storage subsystem without first confirming the drive firmware level. Contact your IBM technical-support representative for information about supported drive firmware levels.

  • Page 88: Removing A Hard Disk Drive

    Hot-swap hardware: The DS3300 contains hardware that enables you to replace a failed hard disk drive without turning off the storage subsystem. You can continue to operate the DS3300 while a hard disk drive is being removed or installed. These drives are known as hot-swap hard disk drives.

  • Page 89: Installing A Hard Disk Drive

    Never remove a hard disk drive when its green activity LED is flashing. Remove a drive only when its amber status LED is lit (not flashing), when the drive is inactive (activity LED is off), or when the DS3300 is turned off. 3. Remove the hard disk drive.

  • Page 90: Replacing A Hot-Swap Hard Disk Drive

    Note: If you want to remove a hard disk drive that is not in a failed or bypass state, always use the Storage Manager software either to place the drive in a failed System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 91 If you are replacing a hard disk drive that is part of a configured array and logical drive, be sure to install the replacement hard disk drive in the correct bay. See the hardware and software documentation that comes with the DS3300 to determine whether there are restrictions regarding hard disk drive configurations.

  • Page 92: Replacing Multiple Drives

    This method requires that you back up the data on the affected drives and then turn off the DS3300 storage subsystem. Attention: Turn off the DS3300 storage subsystem before you turn off the attached storage expansion enclosures. After you replace all the drives, you must reconfigure the new drives and restore data from backup.

  • Page 93: Replacing All Drives At The Same Time

    This procedure also requires you to turn off the storage expansion enclosures and the DS3300, which makes the storage subsystem (and any attached storage expansion enclosures) inaccessible to other users.
  • Page 94 10. Check the green drive activity LEDs and the amber drive fault LEDs above the new drives. Make sure that the drive activity LEDs are lit and the drive fault LEDs are off. System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 95: Replacing The Drives One At A Time

    Note: The drive fault LEDs might flash intermittently while the drives spin up. v If a drive activity LED is off, the drive might not be installed correctly. Remove the drive, wait 70 seconds, and then reinstall it. v If the drive fault LED stays lit or the drive activity LED stays off, the new drive might be faulty.
  • Page 96 9. When reconstruction is finished on the new drive, repeat step 5 on page 77 through step 8 for each additional drive that you want to install. 10. Use the DS3000 Storage Manager software to configure the additional space on the new drives. System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 97: Replacing A Power Supply

    The power-supply unit is a component that includes a 530-watt power supply and two fans. The power-supply units provide power and cooling for the DS3300. The power-supply units circulate air from the front to the rear of the storage subsystem.

  • Page 98: Replace Power-Supply Unit

    5. Using the information on the instruction sheet, place the labels on the power supply to correctly mark the LEDs. System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 99 6. Turn off the power switch on the new unit. 7. Check the fault LED to locate the failed power supply. If a fault is detected, the amber fault LED is lit. 8. Make sure that the service action allowed LED is lit. Do not remove the power supply if the LED is off.
  • Page 100 Attach the power cords to the outlets. e. Turn on the devices. (D005a) 9. Turn off the power switch and disconnect the power cord from the failed power supply. System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 101: Replacing A Power-Supply Unit

    Go to step 19. v The fault and ac power LEDs are lit but the dc power LED is off: The power supply is faulty. Turn off the power switch and contact your IBM technical-support representative for a replacement power supply.

  • Page 102: Replacing A Battery

    LEDs” on page 52). Attention: Before you remove a controller in a single-controller DS3300, shut down the DS3300 to avoid data loss (see “Turning off the storage subsystem” on page 54). System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 103: Removing And Replacing A Controller

    Dispose of the battery as required by local ordinances or regulations. For more information, see the IBM Systems Environmental Notices and User’s Guide on the IBM Support DVD. 6. Unpack the new battery unit. Set the new battery unit on a dry, level surface.

  • Page 104: Replacing The Memory Cache Dimm

    Make sure that the guide pins on the side of the controller fit into the notches on the DS3300 chassis. See Figure 43 on page 85. c. After the guide pins fit into the notches and the controller fits snugly into the bay, push the handle downward to fully latch it into place.

  • Page 105: Removing A Controller

    2. Remove the controller from the chassis. Handle Guide pin Notch Figure 46. Removing a controller a. On the left side of the controller, press the orange release tab to the right just enough to release the handle; then, rotate the handle upward. b.

  • Page 106: Installing The Dimm

    2. Open the retaining clip on each end of the DIMM connector. 3. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the DS3300. Then, remove the DIMM from the package. Figure 49. Installing the DIMM in the controller 4.
  • Page 107 Figure 50. Reinstalling the controller b. Make sure that the guide pins on the side of the controller fit into the notches on the DS3300 chassis. c. After the guide pins fit into the notches and the controller fits snugly into the bay, push the handle downward to fully latch it into place.

  • Page 108: Replacing The Bezels

    Figure 51. Removing the bezels To remove either the left or right bezel, complete the following steps: 1. If the DS3300 is on a table or other flat surface, elevate the DS3300 front slightly or extend the front over the table edge.

  • Page 109: Replacing The Release Tab On A Controller Or Power Supply

    6. 2. Make sure that it is safe to proceed: v If you are replacing the release tab on the only controller in the DS3300, make sure that the DS3300 is shut down for maintenance. v If you are replacing a power-supply release tab, make sure that the power supplies are providing redundant power (on both power supplies, the ac power LED and dc power LEDs are lit, and the fault LED is off).

  • Page 110: Replacing A Drive Compatibility Key

    Important: Do not attempt to install any hard disk drive other than a supported drive in any hard disk drive bay. See http://www.ibm.com/systems/storage/disk/ ds3000/ds3300/ for information about the DS3300 and an interoperability matrix that lists supported hard disk drives. If a drive compatibility key breaks, you must replace it. The miscellaneous hardware kit contains several replacement drive compatibility keys;...
  • Page 111 1. Read the safety information that begins on page xi and “Best practices guidelines” on page 6. 2. Turn off the DS3300, or wait until the DS3300 is shut down for maintenance. 3. Remove the three hard disk drives that are in the column of bays that contain the broken drive compatibility key.
  • Page 112 6. Reinstall the hard disk drives in the bays from which they were removed. See “Replacing a hot-swap hard disk drive” on page 72. 7. If you turned off the DS3300 in step 2 on page 93, turn it on. System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 113: Chapter 6. Solving Problems

    For instructions for obtaining service and technical assistance for the storage subsystem and other IBM products, see Appendix B, “Getting help and technical assistance,” on page 109. Use the LEDs, the diagnostics and test information, the symptom-to-FRU index, and the connected server Hardware Maintenance Manual or Problem Determination and Service Guide to diagnose problems.
  • Page 114 Replace the failed power supply and green LED is turned off or there is or turn on all power-supply (fault and an ac power failure. switches. power LEDs are lit) System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 115 Storage expansion enclosures are not correctly (activity and slowly flashing connected to the DS3300. fault LEDs are v DS3300 does not have the correct firmware version. not lit) All green LEDs All components Subsystem power is Make sure that all storage are off off.
  • Page 116 DS3300 storage failed. subsystem are made. v Make sure that all the storage expansion enclosures in the same channel pair have the same enclosure speed setting. System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 117 A drive has an Replace the drive. interface problem with the ESM or controller. Incorrect firmware Make sure that the DS3300 has version the correct firmware version. See “Software and hardware compatibility and upgrades” on page 11. In a dual-controller...
  • Page 118 System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 119: Chapter 7. Parts Listing, Ds3300 Storage Subsystem

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 120: Power Cords

    Miscellaneous hardware kit 39R6551 Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded receptacle.

  • Page 121: Ibm Power Cords

    IBM power cords for a specific country or region are usually available only in that country or region. Table 7. IBM power cords IBM power cord part number Used in these countries and regions 39M5206 China 39M5102 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea...
  • Page 122 Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5233 Brazil System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 123: Appendix A. Records

    Appendix A. Records Whenever you add optional devices to the DS3300, be sure to update the information in this appendix. Accurate, up-to-date records make it easier to add other devices and provide needed data whenever you contact your IBM technical-support representative.

  • Page 124: Hard Disk Drive Locations

    Use Table 9 to keep a record of the hard disk drives that are installed in or attached to the DS3300. This information can be helpful when you install additional hard disk drives or if you have to report a hardware problem. Make a copy of this table before you record information in it, in case you need extra space to write new values later, or when you update the DS3300 configuration.

  • Page 125: Storage Subsystem And Controller Information Record

    Storage subsystem and controller information record Table 10 provides a data sheet for recording storage subsystem names, management types, Ethernet hardware addresses, and IP addresses. Make a copy of this table and complete the information for your storage subsystems and controllers.

  • Page 126: Sample Information Record

    Ethernet address Ethernet address = 00a0b8020420 = 00a0b80000d8 IP address = IP address = 192.168.128.101 192.168.128.102 Host = Denver_a Host = Denver_b Engineering Host-agent IP address = 192.168.2.22 Host = Atlanta System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 127: Appendix B. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

  • Page 128: Software Service And Support

    You can find service information for IBM systems and optional devices at http://www.ibm.com/systems/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

  • Page 129: Appendix C. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 130: Important Notes

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 131: Particulate Contamination

    If IBM determines that the levels of particulates or gases in your environment have caused damage to the device, IBM may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.

  • Page 132: Electronic Emission Notices

    In the request, be sure to include the publication part number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.

  • Page 133: European Union Emc Directive Conformance Statement

    EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Appendix C.

  • Page 134: Deutschland: Einhaltung Des Gesetzes Über Die Elektromagnetische Verträglichkeit Von Geräten

    Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A. People's Republic of China Class A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement Korean Class A warning statement System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...

  • Page 135: Index

    23 contamination, particulate and gaseous 113 setting 23 controller environmental specifications 4 description 9 Ethernet information record 107 cabling 19 LEDs 52 connection to management station 32 location 9 connectors 9, 34 replacing 66 © Copyright IBM Corp. 2007, 2009...
  • Page 136 69 humidity specifications 4 operating specifications 4 out-of-band management method 35 overheating, power supplies 57 overview of the product 1 IBM Support Line 110 identification numbers 105 important notices 3 System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 137 10 shutdown, emergency 56 power switch 10 site preparation 21 power-on LED 51 size of DS3300 4 power-supply controls, indicators, and connectors software and firmware upgrades 12 ac power LED 50 software service and support 110 dc power LED 50...
  • Page 138 United States FCC Class A notice 114 upgrades, support code 12 user controls 9 web site publication ordering 109 support 109 support line, telephone numbers 110 weight of DS3300 4 wiring and power 14 System Storage DS3300 Storage Subsystem: Installation, User’s, and Maintenance Guide...
  • Page 140 Part Number: 46M1393 Printed in USA (1P) P/N: 46M1393...

Table of Contents