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HP TouchSmart tx2 Maintenance And Service Manual
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HP TouchSmart tx2 Maintenance And Service Manual

Hp touchsmart tx2 notebook pc
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HP TouchSmart tx2 Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP TouchSmart tx2

  • Page 1 HP TouchSmart tx2 Notebook PC Maintenance and Service Guide...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 5 Top components ........................... 5 Display components ......................5 Keys ............................. 7 Pointing devices ........................8 Front components ..........................9 Left-side components ......................... 10 Right-side components ........................11 Rear components ..........................
  • Page 6 Workstation guidelines ..............33 Equipment guidelines ............... 34 Unknown user password ....................35 Component replacement procedures ....................36 Service tag ......................... 36 Computer feet ........................37 Battery ..........................38 Pen ............................ 39 Hard drive .......................... 40 RTC battery ........................42 Optical drive ........................
  • Page 7 12.1-inch, WXGA BrightView display specifications ................77 Hard drive specifications ........................78 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ........79 System DMA specifications ........................ 80 System interrupt specifications ......................81 System I/O address specifications ..................... 82 System memory map specifications ....................84 7 Screw listing ..............................
  • Page 8 10 Power cord set requirements ........................103 Requirements for all countries or regions ..................103 Requirements for specific countries or regions ................104 11 Recycling ..............................105 Battery .............................. 105 Display .............................. 105 Index ................................. 111 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP TouchSmart tx2 Notebook PC AMD Turion™ 64 Mobile Technology Ultra Dual-Core ZM-87 processor, 2.40-GHz, 2-MB L2 cache, 800-MHz front side bus (FSB) Processors AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-86 processor, 2.40-GHz, 2-MB L2 cache, 800-MHz front side bus (FSB) AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-85 processor, 2.30-GHz,...
  • Page 10 Category Description Unified memory architecture (UMA) graphics subsystem memory integrated with system memory; graphics subsystem memory size is dynamic change Panels 12.1-inch, WXGA (1280 × 800, 16:10 wide aspect ratio), LED BrightView with NTRIG touch-screen (multitouch enabled) and EMR support Typical brightness: 200 nits ●...
  • Page 11 1394a 2-pin 65-W AC power Docking Docking support through the expansion port 3. Supports the HP xb3000 Notebook Expansion Base and the HP Notebook QuickDock. Keyboard/pointing devices 12.1-inch keyboard with embedded numeric keypad...
  • Page 12 Category Description Power requirements 8-cell, 73-Wh, 2.55-Ah Li-ion battery 6-cell, 55-Wh, 2.55-Ah Li-ion battery 4-cell, 37-Wh, 2.55-Ah Li-ion battery (for use only with computer models equipped with AMD Turion 64 processors) 65-W AC adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) Security Security cable slot...

  • Page 13: External Component Identification

    External component identification Top components Display components Item Component Function Convertible hinge Swivels the display and converts the computer from traditional notebook mode into slate mode or vice versa. In slate mode, the display is rotated and folded flat, so that you can view content while carrying the computer.
  • Page 14 (14) Consumer infrared lens Receives a signal from the HP Remote Control. *To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

  • Page 15: Keys

    Keys Item Component Function Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.

  • Page 16: Pointing Devices

    Pointing devices Item Component Function TouchPad on/off button Enables/disables the TouchPad. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. ● TouchPad light Blue: TouchPad is enabled. ●...

  • Page 17: Front Components

    Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Consumer infrared lens Receives a signal from the HP Remote Control. Audio-out (headphone) S/PDIF jack Provides enhanced audio performance, including surround sound and other high-end audio output.

  • Page 18: Left-Side Components

    Item Component Function ● Wireless light Blue: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is turned on. ● Amber: All wireless devices are turned off. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

  • Page 19: Right-Side Components

    Right-side components Item Component Function ● Previous/rewind button Plays the previous track or chapter when the button is pressed once. ● Rewinds media when the button is pressed simultaneously with the key. Play/pause button Plays or pauses media. ● Next/fast forward button Plays the next track or chapter when the button is pressed once.

  • Page 20: Rear Components

    Rear components Item Component Function Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. RJ-11 (modem) jack Connects a modem cable.

  • Page 21: Bottom Components

    Bottom components Item Component Function Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components.

  • Page 23: Computer Major Components

    Computer major components Item Description Spare part number (1a) Display assembly 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, 504468-001 fingerprint reader, microphones, and WLAN antenna cables Computer major components...
  • Page 24 Item Description Spare part number 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, 504467-001 microphones, and WLAN antenna cables (1b) Display convertible hinge cover (included with display assembly) Display Rubber Kit (not illustrated, includes 8 display bezel rubber screw covers) 464824-001 (2a) Switch cover 506827-001...
  • Page 25 Item Description Spare part number (6b) Memory module compartment cover (includes 2 captive screws, secured with C-clips) (6c) WLAN module compartment cover (includes 1 captive screw, secured with a C-clip) (6d) Hard drive cover (includes one rubber foot and 2 captive screws, secured with C-clips) (6e) Display connector cover (includes 1 captive screw, secured with a C-clip) System board (includes replacement thermal material)
  • Page 26 Item Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 509074-001 (14) Base enclosure (includes optical drive release assembly, 2 battery release 506825-001 latches, and 4 rubber feet) Rubber Feet Kit (not illustrated, includes 4 base enclosure rubber feet and pen 464821-001 cover) (15)
  • Page 27 Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, 459263-002 Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,...
  • Page 28 Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & 453730-002 Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech...

  • Page 29: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit 487926-001 ExpressCard slot bezel Hard drive cover (includes 1 rubber foot and 2 captive screws, secured with C-clips) Display connector cover (includes 1 captive screw, secured with a C-clip) WLAN module compartment cover (includes 1 captive screw, secured with a C-clip) Memory module compartment cover (includes 2 captive screws, secured with C-clips) Plastics Kit...

  • Page 30: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover) 500-GB, 7200-rpm 634934-001 or 574875-001 320-GB, 7200-rpm 603783-001 320-GB, 5400-rpm 622643-001 160-GB, 7200-rpm 579045-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and 497744-001 hard drive screws) Optical drive (includes bezel and bracket)

  • Page 31: Miscellaneous Parts

    Miscellaneous parts Description Spare part number 65-watt AC adapter 613149-001 HP protective sleeve 504580-001 or 480105-001 HP Notebook Stand 466337-001 Remote control (fits into ExpressCard slot) 465539-002 Power cords: Argentina 490371-D01 Australia 490371-011 Brazil 490371-201 or 490371-202 Denmark 490371-081 Europe, the Middle East, and Africa (excluding South Africa)

  • Page 32: Sequential Part Number Listing

    Description Spare part number Screw Kit 464116-001 ● Phillips PM3.0×3.0 screws ● Phillips PM2.5×6.0 screws ● Phillips PM2.0×11.0 screws ● Black Phillips PM2.0×7.0 captive screws ● Silver Phillips PM2.0×7.0 screws ● Phillips PM2.0×5.0 captive screws ● Phillips PM2.0×5.0 screws ● Phillips PM2.0×4.0 captive screws ●...
  • Page 33 Screw Kit 464821-001 Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover) 464824-001 Display Rubber Kit (includes 8 display bezel rubber screw covers) 465539-002 Remote control (fits into ExpressCard slot) 466337-001 HP Notebook Stand Sequential part number listing...
  • Page 34 Spare part Description number 480105-001 HP Notebook Protective Sleeve 483113-001 Bluetooth module 487330-001 Broadcom 4322 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 487330-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,...
  • Page 35 504468-001 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, fingerprint reader, and WLAN antenna cables 504580-001 HP protective sleeve 506052-001 AMD Athlon Dual-Core QL-62 2.00-GHz processor (512-KB L2 cache, 667-MHz FSB, includes replacement thermal material) 506053-001 AMD Athlon Dual-Core QL-64 2.10-GHz processor (512-KB L2 cache, 667-MHz FSB, includes...
  • Page 36 Spare part Description number 508112-131 Keyboard for use in Portugal 508112-141 Keyboard for use in Turkey 508112-161 Keyboard for use in Latin America 508112-171 Keyboard for use in Saudi Arabia 508112-201 Keyboard for use in Brazil 508112-251 Keyboard for use in Russia 508112-281 Keyboard for use in Thailand 508112-291...
  • Page 37 Spare part Description number 613149-001 65-watt AC adapter 622643-001 320-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover) 634256-001 Thermal pad kit 634934-001 500-GB, 7200-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover) Sequential part number listing...

  • Page 38: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

  • Page 39: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 40: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 41: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 42: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 43: Unknown User Password

    Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 44: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 47 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 45: Computer Feet

    Computer feet Description Spare part number Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover) 464821-001 The computer feet are adhesive-backed rubber pads. There are four computer feet (1) that adhere to the computer base enclosure, and two computer feet (2) that adhere to the high-capacity battery. Component replacement procedures...

  • Page 46: Battery

    Battery Description Spare part number 8-cell, 73-Wh, 2.55-Ah, Li-ion battery 463650-003 8-cell, 73-Wh, Li-ion battery for use in Japan 534133-291 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 441132-003 4-cell, 37-Wh, 2.55-Ah, Li-ion battery (for use only with computer models equipped with the 441131-003 AMD Turion 64 processor) Before disassembling the computer, follow these steps:...

  • Page 47: Pen

    Description Spare part number 516454-001 Before removing the pen, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 48: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylar cover. Description Spare part number 500-GB, 7200-rpm 634934-001 or 574875-001 320-GB, 7200-rpm 603783-001 320-GB, 5400-rpm 622643-001 160-GB, 7200-rpm 579045-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and 497744-001 hard drive screws) Before removing the hard drive, follow these steps:...
  • Page 49 Remove the hard drive cover. NOTE: The hard drive cover is included in the Plastics Kit, spare part number 487926-001. Grasp the Mylar tab (1) on the hard drive and lift the hard drive to disconnect it from the system board. Remove the hard drive (2) from the hard drive bay.

  • Page 50: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 449729-001 Before removing the RTC battery, follow these steps: Shut down the computer.

  • Page 51: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 509073-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 509074-001 Optical drive weight saving blank 518183-001 Before removing the optical drive, follow these steps: Shut down the computer.

  • Page 52: Memory Module

    Memory module Description Spare part number 4096-MB (DDR2, PC2-6400, 800-MHz) 598855-001 2048-MB (DDR2, PC2-6400, 800-MHz) 598858-001 1024-MB (DDR2, PC2-6400, 800-MHz) 598861-001 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 53 Pull the module (2) away from the slot at an angle and remove it. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Component replacement procedures...

  • Page 54: Wlan Module

    WLAN module Description Spare part number Broadcom 4322 802.11a/b/g/n WLAN modules: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, 487330-001 and the United States ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 487330-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia,...
  • Page 55 Description Spare part number Broadcom 4321AGN 802.11a/b/g/draft-n mini-PCI adapter card ● For use in the United States and Canada 453730-001 ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, 453730-002 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia &...
  • Page 56 Lift the right side of the WLAN module compartment cover (2) and swing it to the left. Remove the WLAN module compartment cover. NOTE: The WLAN module compartment cover is included in the Plastics Kit, spare part number 487926-001. Disconnect the WLAN antenna cables (1) from the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main”...

  • Page 57: Keyboard

    Keyboard Description Country or region Spare part number Country or region Spare part number Belgium 508112-A41 Portugal 508112-131 Brazil 508112-201 Russia 508112-251 Canada 508112-121 Saudi Arabia 508112-171 Denmark, Finland, and Norway 508112-DH1 South Korea 508112-AD1 France 508112-051 Spain 508112-071 Germany 508112-041 Switzerland 508112-111...
  • Page 58 Open the computer. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2). Remove the keyboard.

  • Page 59: Switch Cover

    Switch cover Description Spare part number Switch cover (includes display convertible hinge base cover) 506827-001 Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 60 Rotate the display clockwise approximately 45 degrees. Lift the left and right front corners of the switch cover (1) until it disengages from the computer. Rotate the switch cover (2) counterclockwise and remove it from the computer. Reverse this procedure to install the switch cover. Chapter 4 Removal and replacement procedures...

  • Page 61: Display Assembly

    Display assembly Description Spare part number 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint 504468-001 reader, microphones, and WLAN antenna cables 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, 504467-001 and WLAN antenna cables Before removing the display assembly, follow these steps: Shut down the computer.
  • Page 62 Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer. Remove the wireless antenna cables (1) from the routing channel built into the base enclosure. Disconnect the camera cable (2) and the microphone cable (3) from the system board. Turn the computer display-side up, with the front toward you.
  • Page 63 Disconnect the display panel cable (3) from the system board. NOTE: As you remove the display assembly, be sure that the display cables and wireless antenna cables move cleanly through the opening (1) in the computer. Lift the display (2) straight up and remove it. Reverse this procedure to install the display assembly.

  • Page 64: Top Cover

    Top cover Description Spare part number Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top 506824-001 cover bumper pads) Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 65 Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect the TouchPad cable (3). Remove the two Phillips PM2.0×4.0 screws (4) that secure the top cover to the base enclosure. Lift the top cover straight up and remove it. Reverse this procedure to install the top cover.

  • Page 66: Power Switch Assembly

    Power switch assembly Description Spare part number Power switch assembly (includes power switch board cable and actuator switch) 506828-001 Before removing the power switch assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 67 Remove the display release hook assembly (3). NOTE: The display release hook assemblies are included with the base enclosure spare part kit. Disconnect the power switch board cable (1) from the system board. Remove the power switch board (2) and power switch actuator (3) from the base enclosure. Reverse this procedure to install the power switch assembly.

  • Page 68: Bluetooth Module

    Bluetooth module Description Spare part number Bluetooth module 483113-001 Bluetooth module cable 487697-001 Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 69: System Board

    Remove the Bluetooth module (3). Reverse this procedure to install the Bluetooth module. System board Description Spare part number System board (includes replacement thermal material) 504466-001 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...
  • Page 70 Remove the battery (see Battery on page 38). Remove the following components: Hard drive (see Hard drive on page Memory module compartment cover (see Memory module on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page Switch cover (see Switch cover on page Display assembly (see...
  • Page 71 Release the ZIF connector (1) to which the audio/infrared board cable is connected and disconnect the audio/infrared board cable (2) from the system board. Use the optical drive connector (1) to lift the left side of the system board (2) until the power connector (3) is clear of the base enclosure.

  • Page 72: Pen Holder And Pen Eject Assembly

    Pen holder and pen eject assembly Description Spare part number Pen holder and pen eject assembly 506826-001 Before removing the pen holder and pen eject assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 73: Audio/Infrared Board

    Remove the pen holder (4). Reverse this procedure to install the pen holder and pen eject assembly. Audio/infrared board Description Spare part number Audio/infrared board (includes audio/infrared board cable) 441144-001 Before removing the audio/infrared board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 74 System board (see System board on page Pen holder (see Pen holder and pen eject assembly on page Remove the audio/infrared board: Remove the two Phillips PM2.0×3.0 screws (1) that secure the audio/infrared board to the system board. Release the audio/infrared board (2) by sliding it away from you until the connectors on the front of the board disengage from the openings in the base enclosure.

  • Page 75: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes thermal material) 487925-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
  • Page 76 Remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. NOTE: The thermal material should be thoroughly cleaned from the surfaces of the fan/heat sink assembly (1) and the system board components (2) each time the fan/heat sink assembly is...

  • Page 77: Processor

    Processor NOTE: The processor spare part kit includes replacement thermal material. Desription Spare part number AMD Turion 64 Mobile Technology Dual-Core ZM-87 processor (2.40-GHz, 1-MB L2 cache, 572564-001 800-MHz FSB) AMD Turion Ultra 64 Mobile Technology Ultra Dual-Core ZM-86 processor (2.40-GHz, 1-MB L2 507974-001 cache, 800-MHz FSB) AMD Turion 64 Mobile Technology Dual-Core ZM-85 processor (2.30-GHz, 1-MB L2 cache,...
  • Page 78 Remove the battery (see Battery on page 38). Remove the following components: Hard drive (see Hard drive on page Memory module compartment cover (see Memory module on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page Switch cover (see Switch cover on page Display assembly (see...

  • Page 79: Setup Utility

    Setup Utility WARNING! Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board.

  • Page 80: Changing The Language Of The Setup Utility

    Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. To start the Setup Utility, turn on or restart the computer, and then press while “Press <F10>...

  • Page 81: Restoring Default Settings In The Setup Utility

    Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. To start the Setup Utility, turn on or restart the computer, and then press while “Press <F10>...

  • Page 82: Closing The Setup Utility

    Closing the Setup Utility You can close the Setup Utility with or without saving changes. ● To close the Setup Utility and save your changes from the current session, use either of the following procedures: ◦ Press f10, and then follow the instructions on the screen. —...

  • Page 83: System Configuration Menu

    System Configuration menu Select To do this Language Support Change the Setup Utility language. Enhanced SATA support (select models only) Enable/disable enhanced SATA mode. Boot Options Set the following boot options: ● Delay (sec.)―Set the delay for the functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

  • Page 84: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Height (front to back) 3.1 to 3.9 cm 1.22 to 1.54 in Width 30.6 cm 12.05 in Depth 22.4 cm 8.82 in Weight (with optical drive, hard drive, 1.95 kg 4.29 lbs and battery) Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W...

  • Page 85: 12.1-Inch, Wxga Brightview Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 12.1-inch, WXGA BrightView display specifications Metric U.S.

  • Page 86: Hard Drive Specifications

    Hard drive specifications 500-GB* 320-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 102 g 102 g 102 g Interface type ATA-7 ATA-7 ATA-7 Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security...

  • Page 87: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE DVD+R, DVD+RW, DVD-R, DVD-RW, CD, CD-I, CD-I Bridge (Photo-CD, DVD-RAM Video CD), Multisession CD (Photo- CD, CD-EXTRA, Portfolio, CD-R, CD- RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW,...

  • Page 88: System Dma Specifications

    System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. Chapter 6 Specifications...

  • Page 89: System Interrupt Specifications

    System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9*...

  • Page 90: System I/O Address Specifications

    System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
  • Page 91 I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF...

  • Page 92: System Memory Map Specifications

    System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB...

  • Page 93: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 464116-001. Phillips PM3.0×3.0 screw Color Quantity Length...

  • Page 94: Phillips Pm2.0×7.0 Screw

    Phillips PM2.0×7.0 screw Color Quantity Length Thread Head width Black 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the switch cover to the computer Where used: 5 screws that secure top cover to the computer Chapter 7 Screw listing...

  • Page 95: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Quantity Length Thread Head width Silver 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the top cover to the computer Where used: 2 screws that secure the power switch board to the base enclosure Phillips PM2.0×4.0 screw...
  • Page 96 Where used: 2 screws that secure the audio/infrared board to the base enclosure Where used: 4 screws that secure the fan/heat sink assembly to the system board Chapter 7 Screw listing...

  • Page 97: Phillips Pm2.0×5.0 Captive Screw

    Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head width Black 5.0 mm 2.0 mm 4.5 mm Where used: (1) Two captive screws (secured with C-clips) that secure the hard drive cover to the computer (2) Two captive screws (secured with C-clips) that secure the memory module compartment cover to the computer (3) One captive screw (secured with a C-clip) that secures the WLAN module compartment cover to the computer...

  • Page 98: Black Phillips Pm2.0×3.0 Screw

    Black Phillips PM2.0×3.0 screw Color Quantity Length Thread Head width Black 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the WLAN module to the computer Where used: 3 screws that secure the top cover to the base enclosure Chapter 7 Screw listing...

  • Page 99: Phillips Pm2.0×11.0 Screw

    Phillips PM2.0×11.0 screw Color Quantity Length Thread Head width Black 11.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the keyboard to the computer Phillips PM2.0×11.0 screw...

  • Page 100: Phillips Pm2.5×6.0 Screw

    Phillips PM2.5×6.0 screw Color Quantity Length Thread Head width Silver 6.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display assembly to the computer Where used: 2 screws that secure the display assembly to the computer Chapter 7 Screw listing...

  • Page 101: Silver Phillips Pm2.0×3.0 Screw

    Silver Phillips PM2.0×3.0 screw Color Quantity Length Thread Head width Silver 3.0 mm 2.0 mm 4.5 mm Where used: (1) One screw that secures the display release hook to the base enclosure (2) One screw that secures the Bluetooth module to the base enclosure Where used: 3 screws that secure the pen eject assembly and pen holder to the base enclosure Silver Phillips PM2.0×3.0 screw...

  • Page 102: Backup And Recovery

    Backup and recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Backing up your information regularly to protect your important system files. ●...

  • Page 103: Backing Up Your Information

    ● Number each disc before inserting it into the computer optical drive. ● If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.

  • Page 104: Backup Suggestions

    Backup suggestions ● Create a set of recovery discs using Recovery Manager. ● Create system restore points using the Windows System Restore feature, and periodically copy them to disc. ● Store personal files in the Documents folder and back up these folders periodically. ●...

  • Page 105: Restore To A Previous Date And Time

    Click Create. The System Protection window opens. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start >...
  • Page 106 To restore the system from the partition, follow these steps: Access Recovery Manager in either of the following ways: ● Select Start > All Programs > Recovery Manager > Recovery Manager. –or– ● Restart the computer and press while the “Press <F11> for recovery” message is displayed on the screen.

  • Page 107: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone)

  • Page 108: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 100 Chapter 9 Connector pin assignments...

  • Page 109: Modem)

    RJ-11 (modem) Signal Unused Unused Ring Unused Unused RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-11 (modem) 101...

  • Page 110: S-Video-Out

    S-Video-out Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Universal Serial Bus Signal +5 VDC Data - Data + Ground 102 Chapter 9 Connector pin assignments...

  • Page 111: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 112: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 113: 11 Recycling

    Careful handling should be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 114 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 115 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 116 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 117 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame.
  • Page 118 Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel.

  • Page 119: Index

    Index boot order 75 microphone jack 99 AC adapter, spare part number bottom components 13 modem jack 101 23, 29 button sound 75 monitor port 100 administrator password 74 buttons network jack 101 advanced Setup Utility features MediaSmart 6 RJ-11 jack 101 Mobility Center 6 RJ-45 jack 101 antenna, locations 6...
  • Page 120 24 esc key 7 numbers 22 hinge, display convertible 5 Ethernet, product description 3 MediaSmart button 6 HP Notebook Protective Sleeve, expansion port 3 11 memory map specifications 84 spare part number 26 ExpressCard slot 10 memory module...
  • Page 121 power light 6, 9 removal/replacement operating system, product power requirements, product preliminaries 30 description 4 description 4 procedures 36 optical drive power switch 9 restore points 96 location 10 power switch assembly right-side components 11 precautions 31 removal 58 RJ-11 jack product description 2 spare part number 17, 27, 58 location 12...
  • Page 122 slots Digital Media Slot 10 Universal Serial Bus (USB) port ExpressCard 10 location 11, 12 software, safeguarding pin assignments 102 information 94 unknown password 35 specifications computer 76 vents 11, 12, 13 display 77 video memory 75 DVD±RW and CD-RW Double- Layer Combo Drive 79 hard drive 78 Windows applications key 7...

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